Plusnet Outage Report in Droitwich, Worcestershire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Droitwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Droitwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   E-mail (9%)

4. 

   Total Blackout (8%)

5. 

   Phone (1%)

6. 

   TV (1%)

Live Outage Map Near Droitwich, Worcestershire, England

The most recent Plusnet outage reports came from the following cities: Birmingham and Great Malvern.

City	Problem Type	Report Time
Birmingham	Internet	9 days ago
Birmingham	Internet	9 days ago
Birmingham	Internet	20 days ago
Birmingham	Internet	one month ago
Birmingham	Internet	one month ago
Birmingham	Internet	one month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Droitwich, England

Latest outage, problems and issue reports in Droitwich and nearby locations:

• Neil Sollis SRB/SRH (@solmeister01) reported 5 minutes ago from Worcestershire, England

  @Plusnet why is your broadband so slow absolutely terrible

• Dan Firkins (@firkins11) reported 8 minutes ago from Birmingham, England

  @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

• Richard Baily (@foraneasylife) reported 15 minutes ago from Birmingham, England

  How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Plusnet (@Plusnet) reported 3 minutes ago

  @JonRecy2010 Hi there, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield

• Malcmite (@Malc_Armstrong) reported 3 minutes ago

  @AmyTurner1316 @outagedetect I can barely access the net on pc. Nothing connects. Even the plusnet webpage is broken. No online apps work, completely broken service

• RedFairy (@RedFairy) reported 3 minutes ago

  @Plusnet my broadband is still off. Has been since about 10am. I’ve been patient but the lack of communication and support is getting very annoying now! Trying to work from home has been near impossible. Just some honest info would be appreciated

• Chivey for PM 💙 (@chivey) reported 4 minutes ago

  @Plusnet The lack of information and this cut and paste response is not something I feel is consistent with a company with “award winning customer service”.

• Midlands Librarian (@midslibrarian) reported 7 minutes ago

  @btgroup - as the owner of the woeful @Plusnet - have you got any update on when I might get my internet back after a nine hour outage? Or even just a moment to acknowledge there is a problem?

• Jon Ewing (@siteadvice) reported 7 minutes ago

  @Plusnet Thanks, but why bother to respond to me individually (albeit generically) more than 2 hours after the service had been restored? It would have been more helpful to use Twitter to keep us updated during the outage, so those who were affected could manage their time effectively.

• Plusnet (@Plusnet) reported 7 minutes ago

  @StephMulrine Hi there, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield

• Sarah V W (@svw71_w) reported 12 minutes ago

  @Plusnet why does your engineer fault bot ask me to type “next” to book the next available appointment but then FAIL to tell me when that might be????? I have a business to run. You’re not picking up phones either. Appalling customer service

• Midlands Librarian (@midslibrarian) reported 12 minutes ago

  @plusnet Seriously, your entire Sheffield team needs to step back from this insipid copy+paste response fiasco. Not only are you failing to provide any meaningful update, you are actually making it harder for us to see if the problem is ongoing or now an individual one.

• Lorraine (@DrHayeLo) reported 13 minutes ago

  @Plusnet The connection still isn’t working properly and no way to get in touch with anyone in customer service - this is really poor service.