Plusnet

Plusnet Outage Report in Kidderminster, Worcestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kidderminster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kidderminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kidderminster, Worcestershire, England 01/21/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kidderminster, Worcestershire, England

The most recent Plusnet outage reports came from the following cities: Birmingham, Dudley, Oldbury, West Bromwich and Wednesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomDudley Internet
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomOldbury Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kidderminster, England

Latest outage, problems and issue reports in Kidderminster and nearby locations:

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • Coops19891 Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • InnovationPj pj.innovation (@InnovationPj) reported from Bromsgrove, England

    @Plusnet - having problems with no mobile service, is this a known problem?

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • StuntKi Nicola Cooper (@StuntKi) reported from Halesowen, England

    @Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • davesiddons Dave Siddons (@davesiddons) reported from Billingsley, England

    @Plusnet just tried to call support and told to call back tomorrow. ???????!!!!!! You have deleted my email. Not just some. Everything!!!!! How do i get support.

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • GlynTW Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England

    @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • Beer_and_Gravy Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MegaTechCorp82 Alexander Ross 🏁⚔️ (@MegaTechCorp82) reported

    @Plusnet Plusnet, what on earth is going on with your service? I've been a customer for years and this has been the worst sustained service I've had. Constantly dropping off, up to a dozen times a day. Are there works in the area disrupting services? Any info, timescales etc.?

  • FMcDon10 Fiona McDonald (@FMcDon10) reported

    @Plusnet 83 year old Mum. No phone, internet or community alarm since Monday. Repeatedly told due to mass outage despite service ticket dated 23/10/2018. Today, many calls later told there is no outage and an engineers visit is needed. We need this fixed tomorrow!

  • _ieb_ Ian Boston (@_ieb_) reported

    @Plusnet I have been a loyal customer since 2011, and am leaving because you forced me to take out an 18 month contract and then at the end of the contract doubled, yes doubled the price of my broadband, denying me access to a perfectly ok contract reserved for "new customers" ..

  • CarolYarrow Carol Yarrow (@CarolYarrow) reported

    @Plusnet Please can someone help me get our Broadband up again? We reported a fault on 9th April and we are still waiting... On hold yet again... No answers... No help. Plusnet Customer Service appears to be a joke

  • NorthRoadCycles NorthRoadCycles 💙 (@NorthRoadCycles) reported

    @Plusnet Done all that, it's rubbish. You basically attached modern tech to decades old wires. I'll be ringing to cancel tomorrow

  • Canals1de John Turner (@Canals1de) reported

    @Plusnet Hi Currently got Question 214170376 re Landline problem open. Target fix date is today and wanted to reply to question that "it is not fixed yet". Can you please add that to My Account - many thanks

  • NinjaRedWing Ninjaredwing (@NinjaRedWing) reported

    @Plusnet are you having any issues in Hampshire? Net speed has been awful lately. Keeps falling off a cliff whilst I'm on meetings

  • tshafee Tia Shafee (@tshafee) reported

    Currently very disappointed by @Plusnet - a month ago we signed up for a broadband connection for the new house, to be ready roughly when we moved. We've been in the house for a fortnight and it's still not available. Worst is the communication has been so poor.

  • BeldomN Norman (@BeldomN) reported

    @LizParkin3 I contacted @Plusnet customer services today and I must say they were very good. Sending out an engineer on Monday. Fingers crossed.

  • summitsleap Anita Whittaker (@summitsleap) reported

    @Plusnet hi. I am expecting a replacement router after storm damage. Will you be able to tell me when it has been dispatched. I need to be working from home. My account number is PNET4571620-1