Plusnet outages and service status in Kidderminster, England

Problems in the last 24 hours in Kidderminster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kidderminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Kidderminster, England

Latest outage, problems and issue reports in Kidderminster and nearby locations:

• 
  Nicola Cooper (@StuntKi) reported 36 seconds ago from Halesowen, England

  @Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?

• 
  pj.innovation (@InnovationPj) reported 12 minutes ago from Bromsgrove, England

  @Plusnet - having problems with no mobile service, is this a known problem?

• 
  Dave Siddons (@davesiddons) reported 23 minutes ago from Billingsley, England

  @Plusnet just tried to call support and told to call back tomorrow. ???????!!!!!! You have deleted my email. Not just some. Everything!!!!! How do i get support.

• 
  Blahhh (@kevf12345) reported 34 minutes ago from Dudley, England

  @Plusnet Unless you have been a customer for a longtime then you get ignored

• 
  Coops (@Coops19891) reported 34 minutes ago from West Bromwich, England

  Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

• 
  Athene Secure (@AtheneSecure) reported 39 minutes ago from West Bromwich, England

  @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

• 
  Neil (@Mr_neil_c) reported 40 minutes ago from Dudley, England

  @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

• 
  Glyn Taylor-Williams (@GlynTW) reported 44 minutes ago from Kidderminster, England

  @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

• 
  Baldy (@Beer_and_Gravy) reported 48 minutes ago from Dudley, England

  @Plusnet internet is down in DY8. Sort it out please.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicky Robson (@Nicky_Robson) reported 5 minutes ago

  @Plusnet I've tried number of times and they still refuse. Plusnet have taken a payment after my father's death and refuse to talk to me and even refuse to take a complaint without his username which I don't know. How about you dm me to arrange someone to sort this out?

• 
  Richard Baker (@BakeronBusiness) reported 5 minutes ago

  @EE Today’s the day when I’m being switched over to you from Plusnet. My internet service has indeed been switched off by Plusnet…but I’ve had no email from you about when and how to connect my new hub. Can you help?

• 
  Burt just Burt ™ (@bloodyeek) reported 5 minutes ago

  @Plusnet Thank you, @Plusnet but I have spent an awful long time this week on the phone to your advisors and I’m not going to lose the last bit of sunshine today explaining everything again when you’ve got all my details but you can’t get anybody till Monday to sort it this is over a week

• 
  NMP (@NDP2022) reported 6 minutes ago

  @Plusnet Do not use this company. They take your money, don’t set up an account and fail to refund you when you provide your details. Customer service is non existent. EE have been amazing compared to this shower of a company.

• 
  Atholl Allan (@AllanAtholl) reported 14 minutes ago

  @MartinSLewis Broadband with Plusnet for 2 years, this year's quote £15 per month higher than vodaphone.. asked what was going on, told our customer service is better, vodaphone £25pm vs £40 AND vodaphone additionally offered £150 tesco voucher.. Absolute no brainer ! Thx MSL

• 
  Dog off the leash. (@paulturner2012) reported 17 minutes ago

  Plusnet asking for my home phone number as security after they have already withdrawn home phone service. Are they ***************? Now realise they are owned by BT. That explains it.

• 
  Kevan Rollinson (@rollinson_kevan) reported 18 minutes ago

  @Plusnet Have you tried ringing your customer service team and being put on hold for over 30 minutes before eventually giving in

• 
  Nicky Robson (@Nicky_Robson) reported 18 minutes ago

  @Plusnet @plusnet you team have still not responded despite your assurance that you will help - when should I expect the promised call back?

• 
  Karen Kelly (@karencerrig) reported 20 minutes ago

  @Plusnet Hi. I've had a letter saying my broadband and phone service will be transferred to EE soon. As there is not fibre option (only copper) how is this going to work? Many thanks.

• 
  Deez Nuts (@HughJar32569411) reported 22 minutes ago

  Major service outage at @plusnet . Broadband in Huddersfield died on 27 August due to an exchange fault. Am now told service will not be back until 9 September! Unacceptable. Will be cancelling asap