Plusnet Outage Report in Kidderminster, Worcestershire, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Kidderminster, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kidderminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (68%)
-
Wi-fi (13%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Kidderminster, Worcestershire, England
The most recent Plusnet outage reports came from the following cities: Birmingham, Oldbury, Tipton, Kingswinford, West Bromwich, Worcester and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Kidderminster, England
Latest outage, problems and issue reports in Kidderminster and nearby locations:
-
Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
-
Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
-
Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
-
Blahhh
(@kevf12345) reported
from
Dudley, England
@Plusnet Unless you have been a customer for a longtime then you get ignored
-
Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
-
ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
-
Baldy
(@Beer_and_Gravy) reported
from
Dudley, England
@Plusnet internet is down in DY8. Sort it out please.
-
Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
-
Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.
-
Neil
(@Mr_neil_c) reported
from
Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
-
Dave Siddons
(@davesiddons) reported
from
Billingsley, England
@Plusnet just tried to call support and told to call back tomorrow. ???????!!!!!! You have deleted my email. Not just some. Everything!!!!! How do i get support.
-
Glyn Taylor-Williams
(@GlynTW) reported
from
Kidderminster, England
@Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.
-
Nicola Cooper
(@StuntKi) reported
from
Halesowen, England
@Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?
-
Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
-
Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
-
Wendy Lloyd
(@wendylloyd) reported
from
Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
-
Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
-
pj.innovation
(@InnovationPj) reported
from
Bromsgrove, England
@Plusnet - having problems with no mobile service, is this a known problem?
-
Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
-
Coops
(@Coops19891) reported
from
West Bromwich, England
Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Mike Campbell
(@WBAcambolia) reported
@Plusnet hi there, I want to cancel a monthly rolly mobile contract, how do I do so?? Thanks
-
east coast haar
(@corkifephotogr1) reported
@Richard_Parker @Plusnet Cancel order and go to another provider - customer service is awful and even had ee/bt call centre explaining they literally have no power to support resolve issues with openreach. That’s the reason they are cheap and rubbish
-
Andrew Graham Knight
(@AndyGKnight) reported
@Plusnet Due to have phone number changed today after new line was out in yesterday. Not been done yet what’s the problem?
-
CORBYN WAS RIGHT BLACK LIVES MATTER
(@xpressanny) reported
from
Gosberton, England
@Plusnet we like Plusnet and been with them for some time but the signal is now just too awful for words! We’ve had promises about sorting it out months ago and it’s worse now than ever! When are you going to deal with it?
-
Leo
(@LeoJayTweets) reported
@JTayy_ Think sky is pretty bad in my area :/ plusnet seems to be the fastest but it also doesn’t tell me what the upload speed is so that could ******* kver because I need Atleast like 15-20
-
Herr Marklepotz
(@marklpotts) reported
@Plusnet whatever problem you claim you fixed. You didn't. For four years i have no problems then, the last few months, you're ripping me off, the broadband keeps dropping out. You have become a truly **** service provider. As soon as this contract ends, you wankers are history.
-
Robbie
(@cellarman) reported
@Plusnet I have been paying for broadband for over 1 month yet I haven't even received a router so am not connected. Yet my account shows that I owe you money?! Wtf @Plusnet ? Would love to use better means to contact you but you website sends me round in circles
-
taijipaul
(@taijipaul) reported
Hi 52 days no phone line no broadband now Plusnet tell me I will be updated on the 5th jan 23 and now Plusnet put the phone down on me and refused to talk to me what a shambles this is I am now going to speak with ombudsman
-
east coast haar
(@corkifephotogr1) reported
Without doubt @Plusnet are the worst customer service ever. Cancelled contract and they have created an “order” to prevent a new supplier taking over. Utter horrible customer service. @WhichUK as a member any advice
-
jagjit
(@jitzleo) reported
@Plusnet i have moved out of my home and into a hotel as i am waiting for the contract exchange. I am no longer using the internet service and not sure when I will have my own home. Can you please help with this issue?