Plusnet

Plusnet Outage Report in Kidderminster, Worcestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kidderminster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kidderminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kidderminster, Worcestershire, England 12/08/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kidderminster, Worcestershire, England

The most recent Plusnet outage reports came from the following cities: Oldbury, Dudley, Birmingham, Tipton, Kingswinford and West Bromwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Total Blackout
United KingdomDudley Wi-fi
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Kidderminster, England

Latest outage, problems and issue reports in Kidderminster and nearby locations:

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • GlynTW Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England

    @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

  • davesiddons Dave Siddons (@davesiddons) reported from Billingsley, England

    @Plusnet just tried to call support and told to call back tomorrow. ???????!!!!!! You have deleted my email. Not just some. Everything!!!!! How do i get support.

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • Coops19891 Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

  • InnovationPj pj.innovation (@InnovationPj) reported from Bromsgrove, England

    @Plusnet - having problems with no mobile service, is this a known problem?

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • Beer_and_Gravy Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • StuntKi Nicola Cooper (@StuntKi) reported from Halesowen, England

    @Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LaReyneDEpee 💙💛 (@LaReyneDEpee) reported

    @PaulbernalUK @Plusnet When a colleague was getting nowhere with a telecoms company he looked up something that provided email addresses of CEOs. Sent one, got a response and a resolution the next day. Go to the top if you can.

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    Total of 8 hours of my time wasted trying to solve my @plusnet problems for my aunt so far. Still no solution in sight.

  • x_elx 'Lee (@x_elx) reported

    @Plusnet my Internet is still down. Think I'm shouting into the void here. Please can someone help.

  • SallyEBrien Sally Brien (@SallyEBrien) reported

    @ander_lew @Plusnet Ha, that’s interesting. Me too… I thought it was just my router but maybe it’s a wider problem.

  • Scottylad3 Scottylad (@Scottylad3) reported

    @Plusnet hey still not working?

  • peaky4indy Gracie P ☮🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🎶📚📽🎨 (@peaky4indy) reported

    @celticwitch1995 I had sky with no problems.Then cancelled all of it including tv and got broadband from plusnet and it was absolute crap!They admitted it and let me leave contract with compen.Back with sky broadband with absolutely no problems.Think it depends where you live and how far from box

  • CaravanNut David Bell (@CaravanNut) reported

    Any of my fellow tweeps on PlusNet for their mobile? I’m currently on EE & my 2 year contract ends next month, so looking for cheap sim only deal on a network that piggybacks on EE’s network. A 30 day sim only contract with 30GB data, unlimited mins/texts is £10 p/m. Any reviews?

  • opinion8ed_dyke opinion8ed_dyke (@opinion8ed_dyke) reported

    @PaulbernalUK @happyborg @Plusnet oh that's a shame. And re the cheap mob, my main handset that I use as a hotspot needs a battery change (I have to dismantle it) so I recently bought an emergency cheap one purely as a back up hotspot if my handset dies. It's only the Alcatel £40 but it def has a hotspot.

  • yanpotatoqueen_ potato queen🥔 (@yanpotatoqueen_) reported

    @Plusnet hi my router keeps disconnecting. you said you'd send a new one 1st which hasn't arrived + an engineer "fixed" the line issue yesterday. it's just gone off again please can this be looked into

  • brenda_charlton Brenda Charlton (@brenda_charlton) reported

    @Plusnet I have had great help from Alex in sorting out my internet connection problem!