Plusnet outages and service status in Kidderminster, England
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- Plusnet generated 0 outage signals in the last 24 hours around Kidderminster, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Kidderminster, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kidderminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kidderminster, England
The most recent Plusnet outage reports came from the following cities: Bromsgrove, Dudley, and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 14 days ago |
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Wi-fi | 1 month ago |
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Internet | 1 month ago |
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Internet | 1 month ago |
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Internet | 4 months ago |
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Internet | 4 months ago |
Community Discussion
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Plusnet Issues Reports Near Kidderminster, England
Latest outage, problems and issue reports in Kidderminster and nearby locations:
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Dave Siddons (@davesiddons) reported from Billingsley, England@Plusnet just tried to call support and told to call back tomorrow. ???????!!!!!! You have deleted my email. Not just some. Everything!!!!! How do i get support.
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Baldy (@Beer_and_Gravy) reported from Dudley, England@Plusnet internet is down in DY8. Sort it out please.
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Athene Secure (@AtheneSecure) reported from West Bromwich, England@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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Neil (@Mr_neil_c) reported from Dudley, England@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Blahhh (@kevf12345) reported from Dudley, England@Plusnet Unless you have been a customer for a longtime then you get ignored
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pj.innovation (@InnovationPj) reported from Bromsgrove, England@Plusnet - having problems with no mobile service, is this a known problem?
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Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England@Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.
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Coops (@Coops19891) reported from West Bromwich, EnglandYeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.
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Nicola Cooper (@StuntKi) reported from Halesowen, England@Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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exe | @terminate (@terminate) reportedDear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET
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Widge80 (@wendy4robbie) reported@Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!
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Abu al-Hinnā Yakub (@RobinWi56161978) reported@TackJompson @JamieGBarry I just cancelled. **** dancing with these pricks. Nearly same speed with Plusnet and their call centre is in the UK. Cheaper as well. Never going back to Virgin. They’re so bad I’m moving my O2 contracts when they expire as well.
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Dave O’ Connor (@piercepower222) reported@Benleo Awful shower to deal with. So relieved when I finally got shot of them and got a simple deal with PlusNet
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Edward Grefenstette (@egrefen) reported@Plusnet I tried replying to the open ticket and it says inbox full. Tried calling and over 10 minutes wait. Sorry but this is too bad a start so I'll just cancel my plan.
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GM Mark Howitt (@MarkHowitt) reported@Plusnet Having to call again- might be quicker to cancel my dd with you or go to @Ofcom
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alyson (@AlysonAjm) reported@Plusnet plusnet keeps going down - what going on?
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GM Mark Howitt (@MarkHowitt) reported@Plusnet Might be quicker to cancel my DD but let's see if they do- and it's GM Howitt.
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Joseph Barrett (@FrankGrimes36) reported@graceemsxx Always used Plusnet and they have been reliable. UK customer service call centre as well I believe.
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peztyke (@peztyke) reported@JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.