Plusnet Outage Report in Kidderminster, Worcestershire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Kidderminster, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kidderminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Total Blackout (13%)
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Wi-fi (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Kidderminster, Worcestershire, England
The most recent Plusnet outage reports came from the following cities: Birmingham, Oldbury, Tipton, Kingswinford, West Bromwich, Worcester and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Kidderminster, England
Latest outage, problems and issue reports in Kidderminster and nearby locations:
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
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Blahhh
(@kevf12345) reported
from
Dudley, England
@Plusnet Unless you have been a customer for a longtime then you get ignored
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
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Wendy Lloyd
(@wendylloyd) reported
from
Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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Glyn Taylor-Williams
(@GlynTW) reported
from
Kidderminster, England
@Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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Coops
(@Coops19891) reported
from
West Bromwich, England
Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Baldy
(@Beer_and_Gravy) reported
from
Dudley, England
@Plusnet internet is down in DY8. Sort it out please.
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Dave Siddons
(@davesiddons) reported
from
Billingsley, England
@Plusnet just tried to call support and told to call back tomorrow. ???????!!!!!! You have deleted my email. Not just some. Everything!!!!! How do i get support.
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pj.innovation
(@InnovationPj) reported
from
Bromsgrove, England
@Plusnet - having problems with no mobile service, is this a known problem?
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Nicola Cooper
(@StuntKi) reported
from
Halesowen, England
@Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@JacquiPybus Thanks Jacqui, we'll reply back to that as soon as possible. I've just tried calling 0800 432 0200 myself and the call connected fine, did you make the call from a mobile or a landline when you had that issue? - Adam - Plusnet Sheffield
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georgey 💭
(@_georgey) reported
hi @Plusnet - i want to cancel my contract but i don’t want to be on the phone for an hour giving excuses why i want to leave - can i do it over message?
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Margaret Miller
(@MegmillerMiller) reported
@Plusnet reported fault on line on Wednesday which was to be fixed by midnight Friday. Now I have no phone at all and live in an area with no mobile signal either. My husband has chronic heart disease and NEED to be able to contac t help if required.
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Joe Caithness Mastering
(@JoeCaithness) reported
@Plusnet Does it mean I won't need to restart my router 3 times a day like for the last 3 weeks still? Coverage in Nottingham has gone awful
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espglas
(@espglas) reported
@Plusnet Hi, I am plusnet mobile customer. I have seen the offers for new customers in plusnet website and I am interested. Given I am a customer already, can I get those offers? Thanks
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MARK SOUTHWELL
(@MARKAFN) reported
@Plusnet no internet pe15 any reported issues ?
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Andy
(@andyiuk) reported
A long shot.. but Plusnet can't get my brother's broadband working and he's a bit stuck.. he's a long standing @VodafoneUK customer.. limited on data this week.. anything you can do as he works at home providing an important community service. Thanks. (He is @jammasound)
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Plusnet
(@Plusnet) reported
@krlstrngr Hi Karl, I'm sorry to see that you're having problems with your connection. Is this solely affecting wireless connections or are wired connections affected too? Regards Emily Plusnet Leeds🌞
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sojowarrior180 🇪🇺🌹💙🏳️🌈 3.5% FBPE
(@sojowarrior180) reported
@plusnethelp @Plusnet hello. We left Plusnet at the end of march. We were assured our email address would continue. But it's since stopped. Despite us contacting you and being told it'd be reinstated it still hasn't been. Can you help? Thanks.
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Mrs Barlow
(@kfmag) reported
@Plusnet Internet connection is still extremely poor .