Plusnet

Plusnet Outage Report in Billingsley, Shropshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Billingsley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Billingsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Billingsley, Shropshire, England 11/20/2025 12:10

November 20: Problems at Plusnet

Plusnet is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Billingsley, Shropshire, England

The most recent Plusnet outage reports came from the following cities: Kingswinford and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomKingswinford Internet
United KingdomStourbridge Internet
United KingdomRyton Total Blackout
United KingdomKidderminster Internet
United KingdomBridgnorth Wi-fi
United KingdomStourbridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Billingsley, England

Latest outage, problems and issue reports in Billingsley and nearby locations:

  • davesiddons Dave Siddons (@davesiddons) reported from Billingsley, England

    @Plusnet just tried to call support and told to call back tomorrow. ???????!!!!!! You have deleted my email. Not just some. Everything!!!!! How do i get support.

  • GlynTW Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England

    @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • slash_addicted Sharon (@slash_addicted) reported

    @SamTurrell @anuja2015 @Plusnet Just heard from friends in Clifton and Copmanthorpe who are having problems as well so obviously a widespread issue.

  • hookandpinweb Christine (@hookandpinweb) reported

    @ReetNortherner4 Must be the area - BT was insanely good when we had it. I can’t understand why the internet is so poor on PlusNet

  • Scubadooper Matt Bleasdale (@Scubadooper) reported

    @Plusnet "Our award-winning, UK based customer support is available 7 days a week 0800 432 0200" BT (Plusnet's parent company): "The number you are calling is not recognised, please check the number and try again" So how exactly do I contact your award winning customer support?

  • ThatOrcadianGuy ThatGuyFromOrkney (@ThatOrcadianGuy) reported

    @Plusnet how come your site says contact is 9-6 on a Sunday yet when I call up it says your closed? Been trying to sort out an issue for the last 4 weeks, yesterday was told I'd get a call back within 24hrs...guess what...it's been 24hrs and still waiting on that call 🙄

  • ReetNortherner4 Alastair 🏳️‍🌈 (@ReetNortherner4) reported

    @hookandpinweb I've never really had issues with Plusnet, and remember they use BT infrastructure.

  • SketchNI Sketch (@SketchNI) reported

    @LiosaMGC @Plusnet Oof. That sucks. -hoards my 1000Mbps down-

  • SketchNI Sketch (@SketchNI) reported

    @LiosaMGC @Plusnet well, how dare you want to do something reasonable with a service you pay for. people these days... honestly...

  • TedUrchin Ted Smith 🇪🇺 (@TedUrchin) reported

    @Plusnet I was with Plusnet for years, great company, easy to contact, recommended them to friends and family, but then it all went downhill. Poor customer service and had to beg them to replace the old router when it went on the blink and they wanted to charge me for it!

  • Plusnet Plusnet (@Plusnet) reported

    @chipnamstone Hi there, I'm really sorry about the continued loss of signal, engineers are still working on a known issue in your area and we're hoping to have that resolved by tomorrow. Apologies again for the disruption that must be causing you. - Adam - Plusnet Sheffield

  • SketchNI Sketch (@SketchNI) reported

    @LiosaMGC @Plusnet Honestly, customer support is a joke at most ISPs. They have a script and if your issue is off-script, then you're wrong.