Plusnet

Plusnet Outage Report in Billingsley, Shropshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Billingsley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Billingsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Billingsley, Shropshire, England 09/10/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports Near Billingsley, England

Latest outage, problems and issue reports in Billingsley and nearby locations:

  • davesiddons Dave Siddons (@davesiddons) reported from Billingsley, England

    @Plusnet just tried to call support and told to call back tomorrow. ???????!!!!!! You have deleted my email. Not just some. Everything!!!!! How do i get support.

  • kirstii03 Kirsty 🌻 (@kirstii03) reported from Burford, England

    @HRH_Hattie @Plusnet Yes!!! Terrible.

  • GlynTW Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England

    @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • marcouk73 Mark (@marcouk73) reported

    @OpenreachHelp Hi Antony, thank you for getting back to me, Plusnet are sorting it out but it will be a few days, and I just wanted to raise it as an issue because I shouldn't have my broadband cut off due to an error when my livelihood is depending on it at the moment

  • fuckjonforn JT (@fuckjonforn) reported

    Internet down for 5 days before fix. Just been told by @Plusnet im not contractually obliged to recieve any service, only a certain speed when the product is available? Jokers. Avoid at all costs.

  • EleanorMary11 Eleanor Mary (@EleanorMary11) reported

    @Plusnet @plusnethelp why is it that every Friday i am unable to connect to wifi? You say wifi is not guaranteed how do you expect me to connect to the internet? Never experienced this with other providers.

  • gfkw47 G Woodhouse 3.5% #BLM #FBR #EU citizen #PR_Voting (@gfkw47) reported

    @WhichUK Apparently forwarding scam or spam text messages to 7726 does not always work, because some providers of mobile service do not support the use of short number forwarding - including mine (Plusnet)! Which I am astonished by as they are owned by BT!

  • PBarrett8 P Barrett (@PBarrett8) reported

    any else have issues with @Plusnet connections after 8pm, after customer services have gone home and then they get back in its all fine again. Is this part of the business model. Combined with making people run about "trouble spotting" at home when the issues are in their network

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported

    @bash183 @virginmedia You'll find internet provider routers/hubs are terrible for reliability and performance. I've had 3 from PlusNet over a 2 year period, gave up in the end and bought a Google Nest Router. No issues since

  • emmalcoulthard Emma Gray (@emmalcoulthard) reported

    @Plusnet quoting award winning customer service... not in my case. Been absolutely dreadful so far and I’m only a week in! Constant barriers to closing the contract and passed from pillar to post. Customer service abysmal.

  • easyjail Easyjail.co.uk (@easyjail) reported

    Having a few WiFi issues at present but can honestly say the support from @Plusnet today was 1st Class.

  • PaulRomaines Paul Human Romaines (@PaulRomaines) reported

    @Failandblue @Plusnet Have you ever seen 30? I’ve never been anywhere near it.

  • simonjhwilliams Simon Williams (@simonjhwilliams) reported

    @Plusnet WiFi on my router is broken & @plusnethelp said that you don't support WiFi on your routers! I was advised to buy 3rd party router to fix the problem. So I pay for a service but you don't support the thing that delivers that service. Shocking! & Rep blocked my complaint