Plusnet

Plusnet Outage Report in Billingsley, Shropshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Billingsley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Billingsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Billingsley, Shropshire, England 05/09/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Billingsley, England

Latest outage, problems and issue reports in Billingsley and nearby locations:

  • GlynTW Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England

    @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

  • kirstii03 Kirsty 🌻 (@kirstii03) reported from Burford, England

    @Plusnet Has anyone else’s WiFi been absolutely awful the last few days? On/off constantly!!!

  • kirstii03 Kirsty 🌻 (@kirstii03) reported from Burford, England

    @HRH_Hattie @Plusnet Yes!!! Terrible.

  • davesiddons Dave Siddons (@davesiddons) reported from Billingsley, England

    @Plusnet just tried to call support and told to call back tomorrow. ???????!!!!!! You have deleted my email. Not just some. Everything!!!!! How do i get support.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SurreyBlue1967 APartridges Ideas Man (@SurreyBlue1967) reported

    @Plusnet my plusnet connection is unbearably slow for last few days, is there a fault.

  • pipmadeley Pip (@pipmadeley) reported

    @rhy5d3ll @Plusnet My connection's fine and super fast for 20 hours a day, this only happens at night. Not a WiFi issue, the entire DSL link repeatedly drops at night, zero internet. Sounds like you should definitely get in touch with them!

  • AndyLawrence Andy Lawrence-Levy (@AndyLawrence) reported

    Hi @OpenreachHelp – I ordered @Plusnet a few weeks ago and was promised my Fibre would go live on 13/02. However, this morning I was informed it was 21/02 meaning I cannot work now for 2 weeks. They're blaming you, can you help speed up the process please so I'm not without work

  • carrianne2208 caroline soul (@carrianne2208) reported

    @plusnet. Your website reports no issues but a few times today, my Internet has gone off for 15-20 minutes. Resetting hub doesn't work. Not impressed. Trying to study on my tablet and WiFi keeps going off! Training website doesnt work on phone!

  • StormingNormal David Nash 🇺🇦 (@StormingNormal) reported

    @pipmadeley @Plusnet Does your telephone go through your router? If so, is there a dial tone during this outage. I’m guessing there isn’t if you do have a phone hooked up. (Interested for myself here)

  • tho78450 Tanya Ho (@tho78450) reported

    @Plusnet Showing your "compassionate side" won't work, when Plusnet's customer service (so called) is so poor. Why bother to reply to an aggrieved customer saying, "please DM me" without the link? Disingenuous or what??

  • nhh322000 happy:0) (@nhh322000) reported

    @pipmadeley @Plusnet Same ours was too, but the thing I brought connects to something else, its not an ideal solution as vodafone investigate, but at least it plugs the gap so we are not without internet during 1-4am

  • RepaintMbrough CommunityRepaintMbrough (@RepaintMbrough) reported

    @Plusnet We have not used our phone line or broadband since leaving our unit in July. Our new storage premises do not have any phone line connection so can you advise how much you will charge me to cancel the agreement

  • Dewi_Ioan David (@Dewi_Ioan) reported

    @pipmadeley @carl_akers @Plusnet I do tech support (not for this..) you sound like the kind of dream customer we love, you've already eliminated most of the possible causes ... Hopefully they can find it ..

  • Fenchurch4221 Dr. Rosie ♿ (@Fenchurch4221) reported

    @Plusnet switched over to fibre yesterday but new router never arrived and now we have no internet - please help!