Plusnet

Plusnet Outage Report in Billingsley, Shropshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Billingsley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Billingsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Billingsley, Shropshire, England 12/30/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Billingsley, England

Latest outage, problems and issue reports in Billingsley and nearby locations:

  • davesiddons Dave Siddons (@davesiddons) reported from Billingsley, England

    @Plusnet just tried to call support and told to call back tomorrow. ???????!!!!!! You have deleted my email. Not just some. Everything!!!!! How do i get support.

  • kirstii03 Kirsty 🌻 (@kirstii03) reported from Burford, England

    @HRH_Hattie @Plusnet Yes!!! Terrible.

  • GlynTW Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England

    @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KrzyMammaMarina Marina Krzykawska (@KrzyMammaMarina) reported

    @Plusnet we have no internet in the highroyds area is it down?

  • Plusnet Plusnet (@Plusnet) reported

    @ailsabcd To let us know about cancelling, you'll need to speak to our Retentions Team who are available on 0800 432 0200 and choose option 1, 5, 3. Or you can call the direct line for Customer Option Team on 0800 013 2632 and choose option 3 then 5. - Curtis, Plusnet Sheffield 4/4

  • SzemanChung Szeman Chung (@SzemanChung) reported

    @Plusnet who can I contact if my broadbnd is down?There is no support from PN at all if problems occur out of office hours. There is no no internet connection router shows an orange light. All checks done and no issues on PN website. Probably because no way to report issues.

  • CrypticCrypto17 CrypticCrypto17.crypto (@CrypticCrypto17) reported

    What's funny is it took 48 hours for my last two texts on signal to come through .. paranoidandroid user :O i shall endeavor to find out why .. wifi/4g problem or plusnet/EE? ..phone model? ... still noted

  • RachaelParkman Rachael Parkman (@RachaelParkman) reported

    @Plusnet It’s the same old problem. Unreliable and it’s not our router.

  • NabzChiko ChikoNabz (@NabzChiko) reported

    @Plusnet @plusnethelp you are literally the worst. Having worked in CS myself I've given you many chances. Your agents are useless and now they say there is no manager on duty to speak to on the phone? Are you serious? Still no internet several fake engineer appointments later

  • WolfBaginski Wolf Baginski💙 (@WolfBaginski) reported

    @Plusnet I use wired ethernet for my Network Drive and desktop computer, but it helps a lot that my phone-line master socket, modem, and computer are close together. Not every place I have lived has that advantage.

  • ClinicalEducat2 Clinical Educator (@ClinicalEducat2) reported

    @Plusnet i want to cancel my contract please

  • steve_r_music Steve Richer (@steve_r_music) reported

    @Plusnet hi! In last few days speed has dropped from 43Mbps to between 2 and 5, plus the service disconnects now and then as well. Any idea what might be causing it?

  • help_its_louis louis (@help_its_louis) reported

    @Plusnet Hi there, I entered your ‘That’ll Brew’ competition today in the members area but it threw a 404 error when I clicked the ‘Stop’ button so I have no idea if I won or not.. are you able to help?