Plusnet

Plusnet Outage Report in Dudley, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dudley, England 05/01/2024 17:35

May 01: Problems at Plusnet

Plusnet is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dudley, England

The most recent Plusnet outage reports came from the following cities: Birmingham, Wolverhampton, Stourbridge, West Bromwich, Walsall and Redditch.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • ZHollowayy Z/\K (@ZHollowayy) reported from Wednesfield, England

    @jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.

  • sileason Simon Leason (@sileason) reported from Cheslyn Hay, England

    @Plusnet @plusnethelp ...!! Shocking customer service.. @Ofcom is my next port of call....

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • GlynTW Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England

    @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • OscillateWWFC Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • Beer_and_Gravy Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • Coops19891 Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Tones46992228 Tones (@Tones46992228) reported

    Internet down many times, when it was up it was way slower than minimum guaranteed. Many complaints, engineers this year. Not one penny of compensation or a sorry. It doesn't surprise me Plusnet were bought out by the heartless, money grabbing BT who care not about there customer

  • bengreenroyd MagicStreets (@bengreenroyd) reported

    @Plusnet Hi, my broadband is down, although neighbours on other ISPs eg. BT are working ok.

  • tinkerb3ll_ catherine. (@tinkerb3ll_) reported

    @Plusnet why is my mums referral bonus not working anymore??

  • r0ttentoad Alex 🦴 (@r0ttentoad) reported

    I had to call Plusnet cause our broadband went down, and when I was testing it to see if it was back on, the technician on the phone said "Google cats in hats" and I really liked that. I hope she's having a good shift.

  • laurie_seddon Laurence Seddon (@laurie_seddon) reported

    @Plusnet I'm a Plusnet phone and broadband customer. I have had disconnections and speeds from 0.2mbs to my full 38mbs during the last week. The router regularly goes red then slowly back to blue. Is there a fault on the Lancaster network yet again?

  • junk_account2 Junk Account - Corona survivor (The/It/Packet of) (@junk_account2) reported

    @plusnet I’ve got no internet or phone at home - no dial tone, even from master socket. I can’t work out how to report a fault on your website and my home. Pls help. It went down at 8.31 this morning when system controller hosted on AWS reported no more heartbeat…

  • starmagicsoul Kelly Ann (@starmagicsoul) reported

    @Plusnet why is my WiFi so slow tonight and keeps going off & on?

  • AnaLadedie ana is Kaitlyn (@AnaLadedie) reported

    @Plusnet could you please fix the WiFi? I have blogs to post and jobs to apply for 😟 my entire town has dodgy WiFi atm and it's not exactly easy... please please fix the issue

  • xJosh40 Josh (@xJosh40) reported

    @Plusnet So we moved to ur providers yesterday and I haven’t be able to do a lot because if i go on something but its really slow and very laggy

  • KaylaKraftYT KaylaKraft (@KaylaKraftYT) reported

    Just want to say a massive sorry if anyone tuned in tonight. Once again let down by Plusnet. And this time in the middle of a race. I'll stream again on Monday evening and restart the race. But thank you if you did stop by tonight.