Plusnet Outage Report in Dudley, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (14%)
-
Total Blackout (10%)
-
E-mail (6%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Dudley, England
The most recent Plusnet outage reports came from the following cities: West Bromwich, Birmingham, Oldbury, Wolverhampton and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Oldbury |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
-
Neil
(@Mr_neil_c) reported
from
Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
-
Baldy
(@Beer_and_Gravy) reported
from
Dudley, England
@Plusnet internet is down in DY8. Sort it out please.
-
Blahhh
(@kevf12345) reported
from
Dudley, England
@Plusnet Unless you have been a customer for a longtime then you get ignored
-
Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
-
Wendy Lloyd
(@wendylloyd) reported
from
Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
-
Oscillating Wildly
(@OscillateWWFC) reported
from
Wolverhampton, England
Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc
-
Coops
(@Coops19891) reported
from
West Bromwich, England
Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.
-
Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
-
Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
-
Simon Leason
(@sileason) reported
from
Cheslyn Hay, England
@Plusnet @plusnethelp ...!! Shocking customer service.. @Ofcom is my next port of call....
-
Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
-
Z/\K
(@ZHollowayy) reported
from
Wednesfield, England
@jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.
-
ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
-
Glyn Taylor-Williams
(@GlynTW) reported
from
Kidderminster, England
@Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.
-
Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
-
Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
-
Malcolm Maclean 🏴👀🇪🇺
(@seamjm) reported
from
Shifnal, England
@Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed
-
Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
-
Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
-
Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Plusnet
(@Plusnet) reported
@clarbear70 Hi, thanks for your query. To discuss deals and contracts we may be able to offer you, please contact our customer options team by phone on 0800 432 0200. Apologies for the inconvenience. Dylan Plusnet Sheffield.
-
Katherine Daniels
(@stressedofdevon) reported
@Plusnet I moved to another provider but you kept taking my direct debit for 4 months. I've been told multiple times I will get a refund, deadline today, but still nothing. Please can you help?
-
Michael de Groot
(@stayingaliveuk) reported
@Plusnet Engineer booked for tomorrow but possibly pointless if it is a national outage. Problem started at 11.14am.
-
Michael de Groot
(@stayingaliveuk) reported
Looks like @Plusnet have another outage going on. Broadband dropping in and out. Phone line faulty, crackle on the line, when I try to check if it has cleared just by picking up the phone Broadband drops out. I can see similar tweets and community forum posts confirming the same?
-
eridukid
(@eridukid) reported
It's popular to bash the telecoms guys, but shout out to both @Plusnet and @OpenreachHelp for taking me seriously when I told them spiders webs keep bringing down my internet and for fixing the problem in under 3 hours. 👏👏👏
-
💙 Michael of Sussex 🇬🇧🇮🇪🇪🇺🏳️🌈
(@MCY1X) reported
Dear @Plusnet As a soon to be ex-customer, I shall be telling everyone I know how my #broadband has suddenly got substantially worse since I told you I was changing providers. I shall also be changing my Mum’s provider too, and neither of us will ever come back to you. #PlusNet
-
Charlie Cole
(@Charlie26174534) reported
@HelloFromMarcus @plusnethelp There are turds floating down the Thames that are worthier than Plusnet.
-
Lily Fox
(@LilyAnnabelFox) reported
@Plusnet you don’t seem to have a way for me to respond to your email. It relates to issue 218822431. Please let me know how I can respond ASAP - it’s frustrating!
-
Plusnet
(@Plusnet) reported
@HelloFromMarcus Hi Marcus, I'm sorry to hear you're unhappy with our service. Can you please provide us with some details on the situation, so we can look at what we can do to help? -Tony Plusnet Sheffield
-
Jim
(@Jimdoggy86) reported
from
Northborough, England
@Plusnet previous acc was with you, we stuck with you due to enjoying the service but changed bank accounts so as a new acc we have to go 5 days without broadband. What kind of set up is that?! No reward for staying with you either. Know for next time