Plusnet Outage Report in Dudley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Dudley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Plusnet
Plusnet is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Dudley, England
The most recent Plusnet outage reports came from the following cities: Birmingham, Oldbury, Tipton, Walsall, Kingswinford, West Bromwich and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Total Blackout | |
| Tipton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Z/\K
(@ZHollowayy) reported
from
Wednesfield, England
@jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.
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Glyn Taylor-Williams
(@GlynTW) reported
from
Kidderminster, England
@Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.
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Wendy Lloyd
(@wendylloyd) reported
from
Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
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ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Oscillating Wildly
(@OscillateWWFC) reported
from
Wolverhampton, England
Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Simon Leason
(@sileason) reported
from
Cheslyn Hay, England
@Plusnet @plusnethelp ...!! Shocking customer service.. @Ofcom is my next port of call....
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Coops
(@Coops19891) reported
from
West Bromwich, England
Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.
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Malcolm Maclean 🏴👀🇪🇺
(@seamjm) reported
from
Shifnal, England
@Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed
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Baldy
(@Beer_and_Gravy) reported
from
Dudley, England
@Plusnet internet is down in DY8. Sort it out please.
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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Blahhh
(@kevf12345) reported
from
Dudley, England
@Plusnet Unless you have been a customer for a longtime then you get ignored
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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San G
(@simacca) reported
@Plusnet I’ve set up a new sim only account with you and had my number ported. You have ported my number over, but I still haven’t received my SIM card from you. I need help asap!! Not a good start!!
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William (Bill) Lindsay
(@b5wslindsay) reported
Open reach appear not to be honouring Ofcom instructions. They turn down instillations by competitors using their services. Illegal? Anyone else having problems getting their broadband set up? (Eg PlusNet set up turned down because they use Openreach and their offer undercut BTs)
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jtip
(@jtip123) reported
@Plusnet you no longer have online chat help?
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Claire Dunford
(@rainbowclaire) reported
@Plusnet I'm afraid we're still down ... He had signal back briefly on Saturday but totally gone again.
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laura caunce
(@ukanimals) reported
@Plusnet I want to cancel my plusnet account but I cannot ring and there's no email address
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Charlbeck Jewellers
(@Charlbeck71) reported
@btbusinesscare Hi, Would someone be able to help Me. My phone line has been down now since the 10th October 22. My supplier is plusnet, however they have said the problem is with Openreach. Ive had No updates whatsoever. My phone line is still down.
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Andy Snowball
(@andysnowball) reported
Hi @Plusnet, I’m meant to be getting upgraded to full fibre on Friday. Your website is broken and won’t show me the order status and I’ve not received a new router yet. Assume it’s not happening?
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Alison 🌈 ❄🇪🇺 ⚫
(@AliceMerray) reported
Hey @Plusnet my internet speeds are really poor recently. 4.4 Mbps down and 0.5 Mbps up. Streaming videos is virtually impossible. Please assist!
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Angela Grantdean
(@angelagbtt) reported
@Plusnet existing broadband customer- can i take my current contract to a new address or do i have to cancel and start a new contract?
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Peter Morgan
(@PeterMo82489180) reported
@Plusnet Well ???? Where is the chase up ?? No communication still not working ???????????