Plusnet Outage Report in Dudley, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Dudley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Dudley, England
The most recent Plusnet outage reports came from the following cities: Birmingham, Wolverhampton, Bromsgrove and West Bromwich.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Total Blackout | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Dudley, England
Latest outage, problems and issue reports in Dudley and nearby locations:
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Wendy Lloyd (@wendylloyd) reported from Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
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ANDY TPA WBA 🏴 (@b68baggie) reported from Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Neil Fawcett (@neilefawcett) reported from Birmingham, England
@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
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Michelle Yeomans (@Mish80s) reported from Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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Simon Leason (@sileason) reported from Cheslyn Hay, England
@Plusnet @plusnethelp ...!! Shocking customer service.. @Ofcom is my next port of call....
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Coops (@Coops19891) reported from West Bromwich, England
Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.
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Patricia (@Crayzeegal01) reported from Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England
Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc
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Athene Secure (@AtheneSecure) reported from West Bromwich, England
@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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Malcolm Maclean 🏴👀🇪🇺 (@seamjm) reported from Shifnal, England
@Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed
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Richard Baily (@foraneasylife) reported from Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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Baldy (@Beer_and_Gravy) reported from Dudley, England
@Plusnet internet is down in DY8. Sort it out please.
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Neil (@Mr_neil_c) reported from Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Michelle Yeomans (@Mish80s) reported from Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
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Patricia (@Crayzeegal01) reported from Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
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Blahhh (@kevf12345) reported from Dudley, England
@Plusnet Unless you have been a customer for a longtime then you get ignored
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Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England
@Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.
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Z/\K (@ZHollowayy) reported from Wednesfield, England
@jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.
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Richard Doherty (@TheKentishBrum) reported from Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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David Ness (@Davidness75) reported
@icklenellierose I am on Plusnet and my WiFi is bad. I don't know why as it used to be really good.
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Charmaine Hanna (@CharmaineHanna_) reported
Still no internet access, been nearly 24hrs now & @plusnet @plusnethelp still haven't fixed the issue
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Susan Roberts (@robbo2805) reported
Terrible service from Plusnet. No internet since we switched last Friday and I have been unable to work since. As I want compensating they tell me they have to send 3 engineers to try to fix the problem. Engineer Tuesday said it’s the router. 2nd router doesn’t work @Plusnet
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Ptr (@PtrSsb) reported
Can’t wait to spend my Friday night being super nervous on call to plusnet because the internet is really ****
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K Jackson (@kjackson1984) reported from Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Susan Jamson (@susanjamson) reported
Please @Plusnet @plusnethelp delete this from your marketing material. It is incorrect “We'll send your router out in time for your service to start. You'll get a text or an email when your service goes live. Plug everything in and relax. We think we'll get along great.”
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Nudge (@nudgosaur) reported
@icklenellierose I've pretty much only heard bad things about Plusnet unfortunately :/ friend of mine with them has constant issues
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Declan Lander (@lander_declan) reported
@Plusnet your service is atrocious. You are untrustworthy and incompetent. I've been waiting for Internet for months, promise after promise broken. Even offers of money towards mobile data now retracted. What is going on? You need to look after your customers better!
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PearlyBarnacle (@PearlyBarnacle) reported
@plusnethelp @Plusnet been a month waiting for my home move to be completed. 2 installation dates, nothing. I wish to cancel now!...I hope I can find a better provider with a better customer service. Has cost me a fortune buying extra data so my children can do their homework!!
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Grommish (@Grommish) reported
@icklenellierose Most ISP provided routers are garbage. You'd be better off buying a good router, disabling WiFi on your PlusNet gear, and using the good router for it.