1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Plusnet
  6. ❯
  7. Wednesfield, England
Plusnet

Plusnet Outage Report in Wednesfield, Wolverhampton, England

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Wednesfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wednesfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Wednesfield, England

The most recent Plusnet outage reports came from the following cities: Birmingham, Oldbury, Bilston, West Bromwich, Wolverhampton, Brierley Hill, and Kingswinford.

CityProblem TypeReport Time
Birmingham Internet 7 days ago
Birmingham Internet 7 days ago
Birmingham Internet 9 days ago
Oldbury Internet 12 days ago
Birmingham Wi-fi 13 days ago
Birmingham Internet 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wednesfield, England

Latest outage, problems and issue reports in Wednesfield and nearby locations:

  • Coops19891
    Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

  • ZHollowayy
    Z/\K (@ZHollowayy) reported from Wednesfield, England

    @jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.

  • Mish80s
    Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • AtheneSecure
    Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • Crayzeegal01
    Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • OscillateWWFC
    Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

  • shoddyknight
    Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • Beer_and_Gravy
    Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • Mish80s
    Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • sileason
    Simon Leason (@sileason) reported from Cheslyn Hay, England

    @Plusnet @plusnethelp ...!! Shocking customer service.. @Ofcom is my next port of call....

  • b68baggie
    ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • foraneasylife
    Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • Mr_neil_c
    Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • wendylloyd
    Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • kevf12345
    Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

  • firkins11
    Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • TheKentishBrum
    Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • Crayzeegal01
    Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • leecadallan
    Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England

    Good morning. @plusnethelp @Plusnet I switched to you yesterday and put any drop in internet down to first day setup. However since 6am this morning the internet has gone down and restarted 4 times ... I can't work from home with internet dropping every 20 mins!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CliveBG
    Clive Glover (@CliveBG) reported

    @Plusnet I have ordered BB from you two weeks ago but heard nothing since. I can get into my account online but your app doesn’t recognise me. I have been hanging on your customer telephone no for 20 mins with Xmas songs but given up. Is there anyone there?

  • GregPreston97
    Greg (@GregPreston97) reported

    @Plusnet hi there, I have checked on down detector and can see there are issues with your service. I currently have no broadband. Can you confirm this as all your services are still coming up as being ‘green’

  • MrsHickman_W
    Mrs Hickman-Woodgate (@MrsHickman_W) reported

    @Plusnet Your service status says no service issues but our router has been dropping out sporadically since last night. NG9 area.

  • jkria2003
    jason barton (@jkria2003) reported

    @Plusnet please can you confirm if there are problems in the PR8 area, we have had issues withbroadband dropping out for a few days now

  • muns80y
    Lee Munday (@muns80y) reported

    @Plusnet I thought you had “award winning” customer service? Been 6 weeks since I left you and you owe me over £100 but can’t get a straight answer from anyone. Complete joke of a company! Do not join them people.

  • cpiconball
    Cristóbal Picón Ball (@cpiconball) reported

    @Plusnet I've been waiting the whole day for a reply from your customer service. Cannot make a phone call as I'm no longer living in the UK. Need you to message me asap or otherwise I will lose my money.

  • _marketinguk
    James Roberts (@_marketinguk) reported

    @bt_uk Yep & I've been trying to sort out a house move out since early October. Now stuck in a house with no connection because you've only just told me @JohnLewisRetail / @Plusnet need to cancel the previous contract, which they should have done but they haven't. It's a mess.

  • mattmitch66
    Prefix (@mattmitch66) reported

    @frankotron @thebasebear @fesshole Correct. My old router that I got with John Lewis broadband (rebadged Plusnet) allowed you to create a guest wireless network with any name and password you chose.

  • FIibbertygibbet
    Robyn Alexandra Starr (@FIibbertygibbet) reported

    And plusnet, shame on you for leaving customers on hold for far too long when trying to get through to customer service, your not making the switch any easier, shoulda been connected on the 10th November, its now 2nd December, what the actual ****?

  • M_A_C_64
    Mark Cooper (@M_A_C_64) reported

    @Plusnet internet has been so slow for two days now, less than 1 Mbps download, system status saying no issues anywhere, please advise on service to CO15 area. Thanks