Plusnet

Plusnet Outage Report in Wednesfield, Wolverhampton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wednesfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wednesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wednesfield, Wolverhampton, England 12/04/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wednesfield, Wolverhampton, England

The most recent Plusnet outage reports came from the following cities: Oldbury, Dudley, Birmingham, Willenhall, Tipton, Burntwood, Walsall, Kingswinford, West Bromwich and Stourbridge.

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City Problem Type Report Time
United KingdomOldbury Total Blackout
United KingdomDudley Wi-fi
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wednesfield, England

Latest outage, problems and issue reports in Wednesfield and nearby locations:

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • leecadallan Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England

    Good morning. @plusnethelp @Plusnet I switched to you yesterday and put any drop in internet down to first day setup. However since 6am this morning the internet has gone down and restarted 4 times ... I can't work from home with internet dropping every 20 mins!!

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • Coops19891 Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

  • Beer_and_Gravy Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • sileason Simon Leason (@sileason) reported from Cheslyn Hay, England

    @Plusnet @plusnethelp ...!! Shocking customer service.. @Ofcom is my next port of call....

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • OscillateWWFC Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • ZHollowayy Z/\K (@ZHollowayy) reported from Wednesfield, England

    @jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidByrnand David Byrnand (@DavidByrnand) reported

    @Plusnet Emailed Jamie Ford CEO of @plusnet about a **** up by them which has left me - a home worker - without broadband for at least the next 3 weeks. No response. Not even an acknowledgement. Very poor. Wish I'd changed supplier now.

  • lucythewolfque2 LucyTheFluffyBunny (@lucythewolfque2) reported

    Also, while we're at it WHY did I have to create a second WiFi network on a SEPARATE ROUTER purely and only for APPLE DEVICES? Because they do not connect to the Plusnet Hub One hubs (I have TWO) at all. I have to use a Virgin Media Hub in "Switch" Mode to add another network.

  • DavidByrnand David Byrnand (@DavidByrnand) reported

    @Plusnet Emailed Jamie Ford CEO of @plusnet about a **** up by them which has left me - a home worker - without broadband for at least the next 3 weeks. No response. Not even an acknowledgement. Very poor. Wish I'd changed supplier now.

  • KaJohnson99 Katherine Johnson (@KaJohnson99) reported

    @Plusnet 8 days and counting. Latest: we will try something in 5 days time 😳🤯🤬 This isn’t customer service! #plusnet @Plusnet @ofgem #NotGoodEnough #GetYourActTogether

  • lucythewolfque2 LucyTheFluffyBunny (@lucythewolfque2) reported

    @Plusnet Man I don't have a single clue what it is with your routers, but my networks IP addresses are so borked right now. I can list at least 5 IP addresses, that when given to any device on my network, the router will refuse to give them an internet connection.

  • RichP53477206 Rich P (@RichP53477206) reported

    @Plusnet Are you having DNS issues with mobile internet? I can't view heaps of websites using the 4G. Everything works fine on the non-Plusnet landline. Thanks

  • EdwinaClough Edwina Clough (@EdwinaClough) reported

    @Plusnet Why am I still waiting for customer services to contact me re my complaint raised on 13th September Question 227578502 ? I'm a new customer and I'm NOT impressed with the service so far! 🤷 😠

  • messalinahooper grace hooper (@messalinahooper) reported

    Oh @plusnet here we go again with rubbish Internet- buffering- ruining my down time and work. You really are a very poor service provider and I'm changing suppliers

  • Plusnet Plusnet (@Plusnet) reported

    @AristyZ Hey there, I'm just checking in as I have not had a response from you, if there is anything further I can help with then please get back to me :) I'll await your reply. Haleema Plusnet Sheffield

  • KaJohnson99 Katherine Johnson (@KaJohnson99) reported

    @Plusnet 8 days no broadband and counting. Latest: we will try something in 5 days time 😳🤯🤬 This isn’t customer service! #plusnet @Plusnet @ofgem #NotGoodEnough #GetYourActTogether