Plusnet

Plusnet Outage Report in Wednesfield, Wolverhampton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wednesfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wednesfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wednesfield, Wolverhampton, England 12/13/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wednesfield, Wolverhampton, England

The most recent Plusnet outage reports came from the following cities: Birmingham, Oldbury, Dudley, Willenhall, Tipton, Burntwood, Walsall, Kingswinford and West Bromwich.

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City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomOldbury Total Blackout
United KingdomDudley Wi-fi
United KingdomOldbury Internet
United KingdomBirmingham Internet

Community Discussion

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Plusnet Issues Reports Near Wednesfield, England

Latest outage, problems and issue reports in Wednesfield and nearby locations:

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • Coops19891 Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

  • Beer_and_Gravy Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • StuntKi Nicola Cooper (@StuntKi) reported from Halesowen, England

    @Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?

  • OscillateWWFC Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

  • ZHollowayy Z/\K (@ZHollowayy) reported from Wednesfield, England

    @jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • leecadallan Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England

    Good morning. @plusnethelp @Plusnet I switched to you yesterday and put any drop in internet down to first day setup. However since 6am this morning the internet has gone down and restarted 4 times ... I can't work from home with internet dropping every 20 mins!!

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • prjohn42 Peter Johnston (@prjohn42) reported

    @Plusnet Broadband and Landline not working.

  • systematicdata AL (@systematicdata) reported

    Discovered the problem. BT and plusnet have apparently added YouTube to their parental settings so it won’t load unless parental controls are turned off. That’s a couple of million people that won’t be able to get on YouTube.

  • plot130 Donnythebull (@plot130) reported

    @Plusnet Hi when I am connected to my plusnet home broadband our PCs will not connect to the YouTube website. If I connect to a different network like a hotspot, YouTube works fine. The same is true for videos in Google Photos. This has only started since yesterday. Any ideas?

  • Anoninja7 Anoninja (@Anoninja7) reported

    @Plusnet is there a problem with Plusnet/BT DNS? YouTube on certain devices isn’t accessible on your standard DNS servers (which unbelievably aren’t configurable on your hub)…

  • LauraGrazebrook Pengland Pangolin of supreme mystery (@LauraGrazebrook) reported

    @AndrewDotDotDot Down on plusnet, working on mobile

  • HexadB n (@HexadB) reported

    @Plusnet Hi, can I get some help with my attempt at joining? I have an email saying “Unfortunately, we’ve not been able to proceed with your order based on the details you provided during sign-up.” No clues about what’s wrong!

  • VanKellett Barry Kellett (@VanKellett) reported

    @systematicdata Thanks for this - Would never have figured it out otherwise. What a weird decision from BT and plusnet

  • hayley_789 Hayley (@hayley_789) reported

    @scooternan @Plusnet Me too! Was on an important call yesterday and just cut off in middle- no signal at all now!

  • WatsonGwen Gwen Watson (@WatsonGwen) reported

    Disappointed with @Plusnet. Having switched broadband and landline, 6 days on and still no landline. Even more frustrating is having my emails to customer support ignored. This is not a good start

  • FRH411TBMWR807 Philip Ashcroft (@FRH411TBMWR807) reported

    Can anyone explain why #shellenergybroadband never answer the phone? Their chat area is as bad for customer support. In fact after losing two hours of my life hanging on because "they value my custom" it's been quicker to change supplier to #plusnet