Plusnet Outage Report in Burntwood, Staffordshire, England
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The latest reports from users having issues in Burntwood come from postal codes WS7.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Burntwood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (16%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Live Outage Map Near Burntwood, Staffordshire, England
The most recent Plusnet outage reports came from the following cities: Birmingham, Burntwood, Burton upon Trent, Wednesbury, Wolverhampton and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Burntwood |
Internet | |
| Burton upon Trent |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Burntwood, England
Latest outage, problems and issue reports in Burntwood and nearby locations:
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ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Simon Leason
(@sileason) reported
from
Cheslyn Hay, England
@Plusnet @plusnethelp ...!! Shocking customer service.. @Ofcom is my next port of call....
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Z/\K
(@ZHollowayy) reported
from
Wednesfield, England
@jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
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Lee CadwalladerAllan
(@leecadallan) reported
from
Burntwood, England
Good morning. @plusnethelp @Plusnet I switched to you yesterday and put any drop in internet down to first day setup. However since 6am this morning the internet has gone down and restarted 4 times ... I can't work from home with internet dropping every 20 mins!!
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Coops
(@Coops19891) reported
from
West Bromwich, England
Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.
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lisa barnes
(@lisabar52272585) reported
from
Tamworth District, England
@Plusnet Broadband down for 2 days and i work from home when is this being sorted ????
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Oscillating Wildly
(@OscillateWWFC) reported
from
Wolverhampton, England
Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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Wendy Lloyd
(@wendylloyd) reported
from
Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
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Mithra
(@mithra_tonking) reported
from
Abbots Bromley, England
Frustrated by ongoing @Plusnet email issues. Intermittently able to access through webmail but emails will not download to computer. Two days without not good
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Martin Reynolds
(@Hobbit_71) reported
from
Nether Whitacre, England
Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Bec 🏴
(@RagdollBeccas) reported
@Plusnet absolutely disgusted and disappointed with the service my sister is experiencing. Nearly 2 weeks with no Internet. No one sorting it. Having to explain it over and over and now trying to charge her £169 to cancel!!!! Shes received nothing from you. This is awful service
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Dan Rolfe Johnson
(@danrolfejohnson) reported
6 weeks after trying to organize a home move: 10 calls to @Plusnet, 3 no-show @WeAreOpenreach appointments, £65 spent on mobile data and wifi hotspots, no compensation offered. 8 years as a customer written off. @virginmedia shut up and take my money!
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Alex
(@wilsoa10) reported
@Plusnet internet is woeful, help is woeful. I give up 😡🤬😡🤬
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Darren
(@Darren61855325) reported
@Ofcom Please can you investigate PLUSNET. I live Leicester and broadband speed is always super slow. You never get what they advertise.
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Dale
(@DaleGittins) reported
@Plusnet “the straight forward internet provider” who can’t help a customer when it comes to moving house, but instead add costly extras when the current service has stopped working!!
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Matthew Hewston
(@hewston_matthew) reported
@plusnethelp I was a happy customer until I moved house in 2019. My bills were wrong. Despite promises nothing was done. Then my account got locked in a "you have a product change in progress" cycle. I am now moving to a new supplier. How do I cancel Plusnet?
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Plusnet Help
(@plusnethelp) reported
@wayne8772 Hi Wayne. Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleagues will be able to help. - Jess
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Agnieszka
(@Agniesz18277741) reported
@Plusnet hello. User name:agapl. I have a problem with my bill from today I been charged more than I should be, 35 insted 22.99,. Y contract did expired on the 18th February but fron 29th new one should start and it should be charge of 22.99.can you please check it for me. ThxAga
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The Redneck
(@DadRundle) reported
@Plusnet for a telecoms company your website and after sales service is diabolical. Goes round in circles with no answer. Only want to set up a blocked number list and your website is as useful as your live chat #rankamateurs
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WelliXL
(@WelliXL) reported
@OpenreachHelp Yes it's effecting bt, sky,plusnet and talktalk. There was damage to a green internet cabinet but 3 months to fix it? Really?