Plusnet

Plusnet Outage Report in Burntwood, Staffordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Burntwood, Staffordshire, England 01/30/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Burntwood, Staffordshire, England

The most recent Plusnet outage reports came from the following cities: Birmingham, Cannock, Tamworth, Burntwood and Burton upon Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • Hobbit_71 Martin Reynolds (@Hobbit_71) reported from Nether Whitacre, England

    Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • ZHollowayy Z/\K (@ZHollowayy) reported from Wednesfield, England

    @jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • mithra_tonking Mithra (@mithra_tonking) reported from Abbots Bromley, England

    Frustrated by ongoing @Plusnet email issues. Intermittently able to access through webmail but emails will not download to computer. Two days without not good

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • Coops19891 Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • leecadallan Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England

    Good morning. @plusnethelp @Plusnet I switched to you yesterday and put any drop in internet down to first day setup. However since 6am this morning the internet has gone down and restarted 4 times ... I can't work from home with internet dropping every 20 mins!!

  • sileason Simon Leason (@sileason) reported from Cheslyn Hay, England

    @Plusnet @plusnethelp ...!! Shocking customer service.. @Ofcom is my next port of call....

  • lisabar52272585 lisa barnes (@lisabar52272585) reported from Tamworth District, England

    @Plusnet Broadband down for 2 days and i work from home when is this being sorted ????

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • OscillateWWFC Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • irutsun Karl Bagci (@irutsun) reported

    @babblingbates @Plusnet Gosh this is terrible. Fingers crossed for you Tony.

  • BV_BAPHOMET VĘGÄN¤BĀPHØMĒT (@BV_BAPHOMET) reported

    Been nearly 3 weeks now that I signed up with @Plusnet and still don't have broadband. Can't ring CS as apparently they're closed 2 hours earlier than stated. As a new customer the service so far is abysmal.

  • luchlaOnYt Luchla💫 (@luchlaOnYt) reported

    plusnet internet is the worst thing to ever exist

  • rehankayanii Rehan Kayani (@rehankayanii) reported

    @Plusnet @Plusnet your service is so rubbish and it's been almost year now you been promising to come and fix but it's all just talk and talk your advisor promised me that u will send an engineer but still nothing and then you closed my case my internet keep crashing and I hate you now

  • pearl_pandora 🍼🏳️‍🌈🇬🇧 👑 MommyPearlPandora👑 🇬🇧 🏳️‍🌈🍼 (@pearl_pandora) reported

    @plusnethelp @Plusnet thanks for having a fault with our WiFi service on Christmas Eve so nothing works & we don't have cable TV. Everyone else don't use plusnet unless you want to spend lots of time fixing your WiFi & Internet

  • Gadgetoid Phil Howard (@Gadgetoid) reported

    @shane_dillon @edent Plusnet stating they’ll continue accruing charges on an account I told them to cancel - and canceled the direct debit for - would probably go down like a lead balloon had I bothered to legally challenge them. That’s some shady ****. Specially when their T&Cs indicate otherwise.

  • Hairycamel Hairy Wee Camel✨ (@Hairycamel) reported

    @Plusnet I keep dropping out of service. Been about two weeks now. Very annoying. Glad got inlimiydaya on phone #help

  • ServSupp Tom Milner (@ServSupp) reported

    @Rhyno_24 Even though they are owned by BT, I switched from Sky to Plusnet and have never had a single problem. Sky are well known to throttle your connection if you download a lot. No problems like that on Plusnet!

  • bpcooper36 Ben Cooper ‘BC1’ (@bpcooper36) reported

    @Plusnet @plusnethelp no WiFi now for 48hrs, in S10. Kids presents are WiFi dependent. My job is stressful enough and the moment. Kids homework all online. Home schooling first week back in January. Unhappy customer. Please fix ASAP.

  • shakeysteven81 Steven (@shakeysteven81) reported

    @VOXI_UK hi voxi just moved back you porting on from plusnet but I can login to my account