Plusnet

Plusnet Outage Report in Cheslyn Hay, Staffordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cheslyn Hay, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cheslyn Hay, Staffordshire, England 10/22/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cheslyn Hay, Staffordshire, England

The most recent Plusnet outage reports came from the following cities: Birmingham, Oldbury, Burntwood, West Bromwich and Walsall.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomOldbury Internet
United KingdomOldbury Wi-fi
United KingdomBurntwood Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi

Community Discussion

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Plusnet Issues Reports Near Cheslyn Hay, England

Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:

  • OscillateWWFC Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • Beer_and_Gravy Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • ZHollowayy Z/\K (@ZHollowayy) reported from Wednesfield, England

    @jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • Coops19891 Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

  • leecadallan Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England

    Good morning. @plusnethelp @Plusnet I switched to you yesterday and put any drop in internet down to first day setup. However since 6am this morning the internet has gone down and restarted 4 times ... I can't work from home with internet dropping every 20 mins!!

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • mithra_tonking Mithra (@mithra_tonking) reported from Abbots Bromley, England

    Frustrated by ongoing @Plusnet email issues. Intermittently able to access through webmail but emails will not download to computer. Two days without not good

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JessicaSpirit Jessica Spirit (@JessicaSpirit) reported

    My broadband is working on my TVs and my alexa but won't work on my phone or laptop is there any fix for this? @Plusnet @plusnethelp i have reset the router and both devices twice but still not working.

  • JustDirk2 Just Dirk (@JustDirk2) reported

    @plusnethelp anyone working today? Nobody answering the phone? No? Not working here either because I can’t get online #internetdown #plusnet #bt

  • from_bxls_2_exe an absolute kev (@from_bxls_2_exe) reported

    @plusnethelp . hi, my plusnet broadband is down. your online chat is disabled and phone line not taking calls.. i need to start work now, please advise..

  • BrophersGrimm The Brophers Grimm (@BrophersGrimm) reported

    @KFWhitfield @BagsTweets_ @Plusnet No problem at all! Happy to help. Let there be internet!

  • BrophersGrimm The Brophers Grimm (@BrophersGrimm) reported

    @BagsTweets_ @Plusnet It’s a DNS issue bud, if you change your DNS server on your devices to 8.8.8.8 you should get reconnected.

  • lozenge_happy Loz (@lozenge_happy) reported

    @Plusnet @plusnethelp internet issues this morning... recorded message when put through to tech support says there are issues across the board... Can you tweet about this so your customers are aware?

  • Dagman_Saab John Daggett (@Dagman_Saab) reported

    @plusnethelp Your phone service is not taking calls. I've done all the checks reset etc but all my computers are stating DNS issues. Will you please advise that you are aware of the problem and when I can expect it to be fixed? #Plusnet

  • nonospark Warren (@nonospark) reported

    @plusnet @plusnethelp is it much use calling this morning? Seems like major issues

  • modemfish modemfish (@modemfish) reported

    @Plusnet #plusnet who can give me support on slow broadband issue. Line is capped. Customer support just goes into dailtone

  • TheSpeaker20 The Speaker (@TheSpeaker20) reported

    @WYeates @Plusnet Are you having broadband issues?