Plusnet outages and service status in Cheslyn Hay, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Cheslyn Hay, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Cheslyn Hay, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cheslyn Hay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Cheslyn Hay, England
The most recent Plusnet outage reports came from the following cities: Dudley, Walsall, and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Dudley
|
Wi-fi | 1 month ago |
|
Walsall
|
Internet | 1 month ago |
|
Oldbury
|
Internet | 1 month ago |
|
Wolverhampton
|
Internet | 3 months ago |
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Walsall
|
Wi-fi | 3 months ago |
|
Oldbury
|
Internet | 4 months ago |
Community Discussion
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Plusnet Issues Reports Near Cheslyn Hay, England
Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:
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Neil (@Mr_neil_c) reported from Dudley, England@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, EnglandPlusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc
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Blahhh (@kevf12345) reported from Dudley, England@Plusnet Unless you have been a customer for a longtime then you get ignored
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Simon Leason (@sileason) reported from Cheslyn Hay, England@Plusnet @plusnethelp ...!! Shocking customer service.. @Ofcom is my next port of call....
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Baldy (@Beer_and_Gravy) reported from Dudley, England@Plusnet internet is down in DY8. Sort it out please.
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Athene Secure (@AtheneSecure) reported from West Bromwich, England@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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Z/\K (@ZHollowayy) reported from Wednesfield, England@jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.
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Coops (@Coops19891) reported from West Bromwich, EnglandYeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.
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Lee CadwalladerAllan (@leecadallan) reported from Burntwood, EnglandGood morning. @plusnethelp @Plusnet I switched to you yesterday and put any drop in internet down to first day setup. However since 6am this morning the internet has gone down and restarted 4 times ... I can't work from home with internet dropping every 20 mins!!
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Mithra (@mithra_tonking) reported from Abbots Bromley, EnglandFrustrated by ongoing @Plusnet email issues. Intermittently able to access through webmail but emails will not download to computer. Two days without not good
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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IMDANM (@IMDANM) reported@saltyy_savage Have a look at PlusNet, runs on the BT network without their awful pricing and terrible customer support (I’ll never use them again). Or look at one of the smaller fibre companies, I’m with a company called Squirrel and get 1GB up/down for £28 a month with no mid contract price increases.
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(((Mark Hoffmeister))) 🔼 (@drasnah) reported@Plusnet I'm a new broadband customer effective yesterday having left EE. Your service supposedly faster 900 seems slow and glitchy. Is this the new norm do I need an engineer to call rd to check set up? I've messaged your tech bot guys and awaiting there response. Unimpressed.
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Luke Weston (@lukedashweston) reported@Plusnet currently into hour 7 of my internet being down. When texting your help number it just keeps giving me an ETA of when it should be fixed which gets pushed further and further back.
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Wendi Sheard (@WendiSheard) reported@Plusnet will you be answering the phone by 20.00? Or will I be disconnected as per voicemail? Is there an overall problem with the internet with you?
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Rob Sterowski (@robsterowski) reported@plusnet Broadband now down for 18 hours. Web pages return "Sorry about this. Looks like something's stopped working." What's going on?
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Atholl Allan (@AllanAtholl) reported@MartinSLewis Broadband with Plusnet for 2 years, this year's quote £15 per month higher than vodaphone.. asked what was going on, told our customer service is better, vodaphone £25pm vs £40 AND vodaphone additionally offered £150 tesco voucher.. Absolute no brainer ! Thx MSL
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GM Mark Howitt (@MarkHowitt) reported@Ofcom Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom
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Ann Jones (@littlehaven2014) reported@Plusnet Hi I have received a request to return my broadband router. I am no longer a customer. I have followed the instructions to print a return label. Though I don't have a printer. I would love to return the router to be recycled. Please advise.
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Flower Pot (@FlowerP79667758) reported@WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.
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Alison Lees (@AlisonMLees) reported@Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.