Plusnet Outage Report in Cheslyn Hay, Staffordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Cheslyn Hay, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Cheslyn Hay, Staffordshire, England
The most recent Plusnet outage reports came from the following cities: Tipton, Birmingham, Oldbury, Burntwood, Walsall, Kingswinford and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Tipton |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Oldbury |
Internet | |
| Oldbury |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Cheslyn Hay, England
Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:
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Lee CadwalladerAllan
(@leecadallan) reported
from
Burntwood, England
Good morning. @plusnethelp @Plusnet I switched to you yesterday and put any drop in internet down to first day setup. However since 6am this morning the internet has gone down and restarted 4 times ... I can't work from home with internet dropping every 20 mins!!
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Blahhh
(@kevf12345) reported
from
Dudley, England
@Plusnet Unless you have been a customer for a longtime then you get ignored
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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Mithra
(@mithra_tonking) reported
from
Abbots Bromley, England
Frustrated by ongoing @Plusnet email issues. Intermittently able to access through webmail but emails will not download to computer. Two days without not good
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
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Simon Leason
(@sileason) reported
from
Cheslyn Hay, England
@Plusnet @plusnethelp ...!! Shocking customer service.. @Ofcom is my next port of call....
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ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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Coops
(@Coops19891) reported
from
West Bromwich, England
Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.
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Z/\K
(@ZHollowayy) reported
from
Wednesfield, England
@jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
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Oscillating Wildly
(@OscillateWWFC) reported
from
Wolverhampton, England
Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc
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Dan Firkins
(@firkins11) reported
from
Birmingham, England
@plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Baldy
(@Beer_and_Gravy) reported
from
Dudley, England
@Plusnet internet is down in DY8. Sort it out please.
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Wendy Lloyd
(@wendylloyd) reported
from
Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Stefan
(@MrSirStefan) reported
@Plusnet Been having real issues with speed and connectivity of my Broadband over the past few weeks, if I have more than one device connected wired or wireless it’s unusable on all other devices, tried upgrading to a new router however I’m getting the same issue, please help! 🙁
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Jasmeany
(@CornishJas) reported
@AndyJimVlogs I had no issues with plusnet only swapped to talktalk coz I needed a new tv box. I'd do a comparison and see whats cheapest.
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Gemma
(@Gemma_stacie) reported
@ullah151 @OpenreachHelp I'm with @plusnet and have been told the same thing. We've been without broadband since early this morning and have been told engineers are working on the outage and should be sorted by midnight but by the sounds of it not likely
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Plusnet
(@Plusnet) reported
@stoofer2 Hi Helen, I'm sorry to hear your TV's losing connection over Wi-Fi; is this the only device having this issue, or are other devices also losing connection around the same time? -Tony Plusnet Sheffield
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KJL
(@kerryjeanlister) reported
@TorquayBell @virginmedia it's fast but the customer service is so bad it's not worth it. We've found similar speed a lot cheaper with Plusnet.
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Kerry Gracie
(@km_gracie) reported
@Plusnet are you aware of any problems in the NE15 area? I've not had any mobile signal (calls, texts, data) since lunchtime today and your call center is too busy to take any calls. Thanks
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Suetpud💙
(@1dozwickedwords) reported
@Plusnet had an account for years and years. It's due for renewal on 5th March. Right now, I don't want to renew. Unlimited fibre, but not working wirelessly for us. Router is old. What can you do to persuade me that staying with you is the right move?
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Gold please UHB 🙏
(@jazzandshiraz) reported
@Plusnet @UswitchUK I want to make a complaint about plusnet who do I email? I do not want any automated bot or to call I want to complain in writing
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Plusnet
(@Plusnet) reported
@stoofer2 While we can try making some changes to the router remotely, its possible that this could have an effect on your other devices; which wouldn't be ideal. Have you had a chance to contact the TV manufacturer for any support they may be able to offer? -Tony Plusnet Sheffield
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John Wiggell
(@SewUSay) reported
@Plusnet Why do Plusnet not have an email contact? Am trying to get them to cancel a contract and am getting the run around. The person who set up the contract is no longer with us. So will just have to cancel the Direct Debit IOT close the contract.