Plusnet Outage Report in Cheslyn Hay, Staffordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Cheslyn Hay, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Cheslyn Hay, Staffordshire, England
The most recent Plusnet outage reports came from the following cities: Birmingham, Oldbury, Wednesbury, Dudley, Willenhall, Tipton and Burntwood.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Oldbury |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Oldbury |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Cheslyn Hay, England
Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:
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Athene Secure
(@AtheneSecure) reported
from
West Bromwich, England
@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Lee CadwalladerAllan
(@leecadallan) reported
from
Burntwood, England
Good morning. @plusnethelp @Plusnet I switched to you yesterday and put any drop in internet down to first day setup. However since 6am this morning the internet has gone down and restarted 4 times ... I can't work from home with internet dropping every 20 mins!!
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Blahhh
(@kevf12345) reported
from
Dudley, England
@Plusnet Unless you have been a customer for a longtime then you get ignored
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Z/\K
(@ZHollowayy) reported
from
Wednesfield, England
@jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
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Wendy Lloyd
(@wendylloyd) reported
from
Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
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Mithra
(@mithra_tonking) reported
from
Abbots Bromley, England
Frustrated by ongoing @Plusnet email issues. Intermittently able to access through webmail but emails will not download to computer. Two days without not good
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Coops
(@Coops19891) reported
from
West Bromwich, England
Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.
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Simon Leason
(@sileason) reported
from
Cheslyn Hay, England
@Plusnet @plusnethelp ...!! Shocking customer service.. @Ofcom is my next port of call....
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Oscillating Wildly
(@OscillateWWFC) reported
from
Wolverhampton, England
Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
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Baldy
(@Beer_and_Gravy) reported
from
Dudley, England
@Plusnet internet is down in DY8. Sort it out please.
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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The Folklore Podcast
(@folklorepod) reported
Hi @Plusnet You seem to have done away with your online ticket system and replaced it with a virtual assistant who provides no assistance. I can't sit on the phone for hours trying to speak to someone and your text service stops at 7.30 Why is it impossible to log problems?
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Suki
(@SukiRobinson) reported
@Plusnet Resisting the urge to answer calls as well it seems, did you find your service award behind one of those doors, beyond a joke.
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Shirley Godber
(@ShirleyGodber) reported
Brilliant remote service from @Plusnet this morning. I sent a text to say ozone line down, the bottom swung into operation and it was restored in c5mins. Thanks @Plusnet
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Matt Dalton
(@MattDal00304708) reported
Hei @Plusnet, our WiFi is down and I can’t get through to your customer service lines. Can you help?
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Plusnet
(@Plusnet) reported
@R_HallPrivate Hi Robert, Sorry for the delay in getting back to you. As advised, you have been affected by a Major Service Outage (MSO) in your area. This should be resolved by: 08/12/2022 09:45:51. We apologise for the inconvenience caused. Anisa - Plusnet Sheffield
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Subbaraju Arava
(@drarava) reported
@Plusnet Home internet service is down since midnight and I have an important meeting at 8AM. I need this to be sorted ASAP.
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Chris
(@CTNI88) reported
@philmccarroll Been really pleased with Plusnet's service last couple of years. The polar opposite of TalkTalk who were a shower of bastards.
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neil rapsey
(@roverman68) reported
@Plusnet also another issue that has arisen i have my old number ported, but when i send txt messages it is sending them from the sim card number i was supplied yet calls are using my original ported number, very poor and not worth the cheap monthly payments.
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A Scottish Stoic
(@ScottishStoic) reported
@Plusnet all I want to do is give notice of intention to switch to a new provider. Frankly given the problems contacting you it's just confirmed my intentions
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A Scottish Stoic
(@ScottishStoic) reported
@Plusnet got to be honest, was wondering if maybe I should cancel the install with @TalkTalk and stay with Plusnet, but your customer service line unable to connect and being ignored here just confirms my decision