Plusnet

Plusnet Outage Report in Cheslyn Hay, Staffordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cheslyn Hay, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cheslyn Hay, Staffordshire, England 01/21/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cheslyn Hay, Staffordshire, England

The most recent Plusnet outage reports came from the following cities: Wolverhampton, Birmingham, Dudley, Oldbury, Walsall, West Bromwich and Wednesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomWolverhampton Internet
United KingdomBirmingham Internet
United KingdomDudley Internet
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomOldbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cheslyn Hay, England

Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:

  • ZHollowayy Z/\K (@ZHollowayy) reported from Wednesfield, England

    @jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • sileason Simon Leason (@sileason) reported from Cheslyn Hay, England

    @Plusnet @plusnethelp ...!! Shocking customer service.. @Ofcom is my next port of call....

  • Coops19891 Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • leecadallan Lee CadwalladerAllan (@leecadallan) reported from Burntwood, England

    Good morning. @plusnethelp @Plusnet I switched to you yesterday and put any drop in internet down to first day setup. However since 6am this morning the internet has gone down and restarted 4 times ... I can't work from home with internet dropping every 20 mins!!

  • Beer_and_Gravy Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • OscillateWWFC Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • AtheneSecure Athene Secure (@AtheneSecure) reported from West Bromwich, England

    @VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • mithra_tonking Mithra (@mithra_tonking) reported from Abbots Bromley, England

    Frustrated by ongoing @Plusnet email issues. Intermittently able to access through webmail but emails will not download to computer. Two days without not good

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • therealb1gmak Callum McInnes (@therealb1gmak) reported

    @Plusnet Internet is constantly dropping out a month after the same issue was supposedly fixed. Any ideas?

  • teskreebrook Thomas Seabrook (@teskreebrook) reported

    @plusnethelp Meant to tag @Plusnet not help oops

  • Plusnet Plusnet (@Plusnet) reported

    @Edna_Welthorpe_ Hi Edna, I'm sorry to see that you're having connection problems. If you send us your account username we'll look into this. Regards, Emily Plusnet Leeds 🌞

  • Plusnet Plusnet (@Plusnet) reported

    @Form_design Hello, I'm sorry to hear you are experiencing issues with your order and for the inconvenience this must have caused. Please direct message your account username and I'll take a look into this for you. All the best - Beth Plusnet Sheffield

  • TourettesTapir Tourettes Tapir (@TourettesTapir) reported

    @Plusnet Deals for new customers. I guess that's why I'm tempted to use @UswitchUK and become a "new customer". I've already tried the Options team and the offer was not competitive. Thanks for your advice.

  • beplatform alice (@beplatform) reported

    @plusnet @plusnethelpI have been experiencing really spotty broadband connection today. It’s been slow and sometimes no connection. I phoned up plusnet customer support and after passing security, the gentleman run a test.Unfortunately the line was cut off at some point pls help

  • rachelrooney__ Rachel (@rachelrooney__) reported

    @Plusnet hi, hope someone can help. Our router is quite noisy - it emits a low electrical hum pretty much constantly. Can anyone advise? Thanks

  • xavier_gonzo The man known as E (@xavier_gonzo) reported

    @Plusnet good afternoon, have had problems with my internet since Friday. Have logged multiple calls and problems are still ongoing. Please can someone help me with this.

  • Annas_Kitchen Anna P (@Annas_Kitchen) reported

    I have called a person and got it all sorted… including a new router which apparently is probably the source of all my broadband issues! One reason I’m still with Plusnet after 11 years is that so far all issues have been minor and they’ve fixed them super super quickly!

  • handsovereyes 🌸🏳️‍⚧️ handsovereyes 🎩🌈 (@handsovereyes) reported

    @Plusnet internet keeps going down and router flashes yellow for the last couple of days its getting unbearable, can I have some help?