Plusnet

Plusnet Outage Report in Shifnal, Shropshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shifnal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shifnal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shifnal, Shropshire, England 05/31/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shifnal, Shropshire, England

The most recent Plusnet outage reports came from the following cities: Wolverhampton and Telford.

Loading map, please wait...
City Problem Type Report Time
United KingdomWolverhampton Internet
United KingdomTelford Internet
United KingdomTelford Internet
United KingdomTelford Total Blackout
United KingdomWolverhampton Internet
United KingdomWolverhampton Internet

Community Discussion

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Plusnet Issues Reports Near Shifnal, England

Latest outage, problems and issue reports in Shifnal and nearby locations:

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KateGibbon KG 1000 (@KateGibbon) reported

    @Sophtwin2 @KateSlaterPR @Plusnet They are awful, currently on my second set of 30min holds having been cut off after the first. A month in, still no internet and I’m working from home..... So so so upset by this

  • phil_duffin Phil Duffin (@phil_duffin) reported

    @plusnet Just how rubbish is your service! My new broadband couldn’t tun a 7am Zoom call today... and I’m 2m away from the router. Tried phoning your help desk ...again... and another 30mins plus wait... no answer yet. I’ve had enough of this ..I’m off !

  • JayTayJRT Jo Taylor (@JayTayJRT) reported

    @Plusnet website saying no broadband issues, but our street been out for hours... any clues???

  • FozzyFan1976 Anna (@FozzyFan1976) reported

    @plusnethelp I've recently returned to Plusnet but it's dropping out alot and I'm only getting half the speed (at best) I'm supposed to. Can you please help? Thanks

  • Fenny_Goldfish Fenchurch S Goldfish (@Fenny_Goldfish) reported

    @KateSlaterPR @Plusnet I recently had an issue, which meant they had to switch my to a new account name. Despite being told I would continue to get my referrals (worth £2.50/month), I'm now told that because they were on the old account, they can't transfer them! That's £60 a year I'm losing.

  • JessPlusCoffee 🌸 Jessica 🌸 (@JessPlusCoffee) reported

    So I'm currently with Sky for wifi and changing to Plusnet... So as soon as I got the email saying Plusnet had informed Sky of the switch, my internet is now hella slow which never happens. The shade

  • potatohead9877 Mike Crotch (@potatohead9877) reported

    @plusnethelp @Plusnet please note I am raising a complaint about you to Ofcom as you refusing to investigate my fault. You literally have no customer service.

  • cmbennett1984 Caroline Bennett (@cmbennett1984) reported

    @Plusnet hi I've had an email and a text to advise when our service will be commencing but on both communications there was a blank space where the date should appear...

  • Aditya99167856 Aditya (@Aditya99167856) reported

    Terrible way to treat customers @plusnethelp - I rang 2 days ago with tech issues and you didnt even log my issue as I would have had an email ticket! Great way to dismiss customers/ignore tech problems! I tweeted yesterday and you havent even responded! @Plusnet just done care!

  • andreah75758486 andrea hardy (@andreah75758486) reported

    @Plusnet - are there problems in the RM9 area? Waited on the phone for over an hour with no answer? Internet down for two hours now.