Plusnet

Plusnet Outage Report in Shifnal, Shropshire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shifnal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shifnal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shifnal, Shropshire, England 01/09/2026 08:55

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Shifnal, England

Latest outage, problems and issue reports in Shifnal and nearby locations:

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • Beer_and_Gravy Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • trashgxrl cait🕷 (@trashgxrl) reported

    @Plusnet no broadband since early hours of this morning, i am aware of outages in my area but wondering if i can get a timeline of when this issue will be fixed?

  • Kjvincent1979 Kev (@Kjvincent1979) reported

    @AlbusAndEye @Sleeper81225528 I was on plusnet before but moved due to poor connection at the time. They can't apparently provide in my area, though bt and zen both shoe max 1 master I've had better before

  • DarthSirik クリス (@DarthSirik) reported

    @Plusnet It's ok. Your automated system said its related to a local area issue. It said i probably wont get internet back until tomorrow. (this is in Cumbria)

  • trashgxrl cait🕷 (@trashgxrl) reported

    @Plusnet second day without internet, i have asked for information on when the service may be fixed in my area and no response. i am currently working from home and having to rely on my personal hotspot which is a weak connection at best !!

  • Plusnet Plusnet (@Plusnet) reported

    @Williel19708762 I can also see a fault was raised earlier today, which our suppliers have deemed as now resolved. Your connection also appears to have settled down, how are things looking from your end? -Tony Plusnet Sheffield

  • dvdmike Dvdmike 🏳️‍🌈 (@dvdmike) reported

    One day left until I leave @Plusnet forever, seriously people STAY AWAY They are more expensive and offer poor quality and customer service why I put up with it for 3 years I have no idea? Hello @TalkTalk let's see if this is better (get me to ultrafast asap and I will be happy)

  • Virtual_Vince Vince 🇬🇧 (@Virtual_Vince) reported

    @Plusnet Thanks for getting back to me. I checked Plusnet’s service status and it said everything was fine. EE service status said there was an issue and expected it to be resolved in 16 at the time of checking, but couldn’t register for updates as my number isn’t an EE number.

  • AlbusAndEye H (@AlbusAndEye) reported

    @Kjvincent1979 Plusnet Don't do sky or direct with BT (they announced phasing out direct sales to consumers which is down to poor customer support)

  • DuskyMoko Dusky Moko (@DuskyMoko) reported

    @TypingOfTheRed I remember this with Plusnet lol. Infuriating but their internet and customer service is good so who's to say etc

  • dowen1986 Dan Owen (@dowen1986) reported

    @Plusnet anyone thinking of dealing with this company I would suggest you think otherwise. 25days and counting without a broadband or phone line connection. I've been passed from pillow to post and lied too on multiple occasions. Worst Internet provider I've ever dealt with.