Plusnet outages and service status in Shifnal, England

Problems in the last 24 hours in Shifnal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shifnal, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Shifnal, England

Latest outage, problems and issue reports in Shifnal and nearby locations:

• 
  Blahhh (@kevf12345) reported 9 minutes ago from Dudley, England

  @Plusnet Unless you have been a customer for a longtime then you get ignored

• 
  Neil (@Mr_neil_c) reported 13 minutes ago from Dudley, England

  @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

• 
  Oscillating Wildly (@OscillateWWFC) reported 20 minutes ago from Wolverhampton, England

  Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

• 
  Andrew Ball (@andrewball01) reported 21 minutes ago from Oakengates, England

  @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

• 
  🇺🇦Richard Overton 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌈🐈‍⬛ (@Rich4StGeorges) reported 27 minutes ago from Oakengates, England

  @Plusnet my totalise (madasafish) email doesn’t seem to be working is there any issues ?

• 
  Thia Donnelly (@ThiaDonnelly) reported 29 minutes ago from Telford and Wrekin, England

  @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

• 
  Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported 47 minutes ago from Shifnal, England

  @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

• 
  Baldy (@Beer_and_Gravy) reported 47 minutes ago from Dudley, England

  @Plusnet internet is down in DY8. Sort it out please.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  (((Mark Hoffmeister))) 🔼 (@drasnah) reported 5 minutes ago

  @Plusnet I'm a new broadband customer effective yesterday having left EE. Your service supposedly faster 900 seems slow and glitchy. Is this the new norm do I need an engineer to call rd to check set up? I've messaged your tech bot guys and awaiting there response. Unimpressed.

• 
  DBBB (@davidjohn73_) reported 6 minutes ago

  @BluntMancLady @Plusnet Count yourself lucky I never received mine. I would be highly dubious of anything they offer to get you to sign up.

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 10 minutes ago

  @Plusnet Ok. I will wait for them to contact me then as I'm not chasing again, given I get ofcom-mandated compensation for missed appointments and delays of starting a service after an agreed date.

• 
  Big Dave (@bigdavesnokia) reported 16 minutes ago

  @ArmchairAdml Got my mum Plusnet full fibre 145 package for 25 quid (existing customer 2Y contract) and 1p mobile 1000 mins and 10gb data for £7.20 recently (no contract). She's 82 and makes most of her calls on WhatsApp and telegram nowadays anyway. Did have to do away with the landline tho.

• 
  estevén (@superpaddiepads) reported 16 minutes ago

  @LessGrumpy @virginmedia Whenever I’ve had issues with Virgin it’s never been a UK call centre I’ve spoken to. Tend to avoid now but just left again after a couple of years of thankfully issue free broadband. Moved to PlusNet which is Openreach rebranded but far cheaper.

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 18 minutes ago

  @WeAreOpenreach please can someone help. Following a no show for an installation on Tuesday. Today’s engineer M group for OpenReach couldn’t get the full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help can you?

• 
  Mike (@mcnux) reported 21 minutes ago

  @Plusnet For the past two weeks I’ve been having trouble accessing website with lots of server not responding and very long load times and timeouts. What’s going on?

• 
  GromitFoxZero (@gromitfoxzero) reported 22 minutes ago

  @whisperwoIf @virginmedia I mean they didn’t let customers cancel and yet they got fined yesterday by our regulator here in the UK for £28m. I can’t relate because I use Plusnet which practically never goes out or ***** up a lot

• 
  Alison Lees (@AlisonMLees) reported 23 minutes ago

  @Plusnet I just phoned one of your other numbers, and the lady who answered was completely useless. Your customer service has gone downhill.

• 
  Jake (@jakehumphrys) reported 30 minutes ago

  @Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed