Plusnet

Plusnet Outage Report in Shifnal, Shropshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shifnal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shifnal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shifnal, Shropshire, England 01/15/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shifnal, Shropshire, England

The most recent Plusnet outage reports came from the following cities: Telford.

Loading map, please wait...
City Problem Type Report Time
United KingdomTelford Wi-fi
United KingdomKingswinford Internet
United KingdomWolverhampton Internet
United KingdomTelford Internet
United KingdomTelford E-mail
United KingdomWolverhampton Internet

Community Discussion

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Plusnet Issues Reports Near Shifnal, England

Latest outage, problems and issue reports in Shifnal and nearby locations:

  • Beer_and_Gravy Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KLC473 KC (@KLC473) reported

    @Plusnet hi, is there a problem with internet in the Inverness area? Very slow and tv buffering.

  • cornish_poet Jo Hoskin (@cornish_poet) reported

    @Plusnet No I've spoken to enough people about this ongoing issue and they said there's no resolution date! Apparently you can't get the part's!

  • KateFox38212087 Kate Fox (@KateFox38212087) reported

    @Plusnet Is your Customer Service open today? It says on your website open Monday - Sunday 8am to 8pm but when you ring the phone line it says Monday - Friday???

  • RhysJMiller RJ (@RhysJMiller) reported

    @Plusnet Hi, just wondering if it’s the norm to wait 40 minutes (so far) to speak with someone through your phone lines? If so I may have to rethink my order. Not sure how this constitutes “Best Customer Service” awards.

  • rbanksy Richard Banks (he/him) (@rbanksy) reported

    You know it's Christmas when Chris Rea plays while you're on hold with PlusNet support.

  • eljefecarlito Carlos (@eljefecarlito) reported

    No one use @Plusnet, they told me it would take a month to fix my internet connection and that there was nothing they can do. Coincidentally, the day after I enabled @Hyperoptic, Plusnet engineers finally come and fix the issue. Scummy business practices

  • kgrowland Keith Rowland (@kgrowland) reported

    @Plusnet Any mobile signal problems in the Dover/Deal area? Been down for a couple of days.

  • ChrisHa34510836 Chris Hawkins (@ChrisHa34510836) reported

    @Plusnet, your handle talks about 'award winning customer service.' Is the award for longest hold times on record? Just trying to get my service connected and into my third hour of hold time in the course of a simple order....

  • RicardoMinistr0 Ricardo Ministro (@RicardoMinistr0) reported

    @Plusnet having issues with my plusnet mobile - cannot call you from my plusnet number nor get help via the website either. Please get in touch with me ASAP Thanks

  • Dougie05957548 TheRealMacSween (@Dougie05957548) reported

    @Plusnet I ordered your broadband. You took my money a week ago. Now you’ve emailed me to say you don’t supply my postcode. On hold for ages. And, I’ve heard Wham 4 times. Just another reminder of why Yorkshire is crap.