Plusnet Outage Report in Shifnal, Shropshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Shifnal, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shifnal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Plusnet
Plusnet is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Shifnal, England
Latest outage, problems and issue reports in Shifnal and nearby locations:
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Thia Donnelly
(@ThiaDonnelly) reported
from
Telford and Wrekin, England
@plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service
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Baldy
(@Beer_and_Gravy) reported
from
Dudley, England
@Plusnet internet is down in DY8. Sort it out please.
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Blahhh
(@kevf12345) reported
from
Dudley, England
@Plusnet Unless you have been a customer for a longtime then you get ignored
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Andrew Ball
(@andrewball01) reported
from
Oakengates, England
@Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Malcolm Maclean 🏴👀🇪🇺
(@seamjm) reported
from
Shifnal, England
@Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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J Bailey
(@JBailey92907274) reported
@Plusnet Could someone maybe help me with what's going on instead of sending texts constantly delaying my order, or is online chat only for new customers so you can get more money?
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Ben Walsh
(@bwalsh85is) reported
@O2..... I still can't get through to anyone. I'm paying for a service I can't use. I'm going to exercise my right to terminate the Contract early. I never had bad service like this from @Plusnet. I think I'll go back to them!
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Jo Hoskin
(@cornish_poet) reported
@Plusnet don't go with plusnet we have had nothing but issue's with mast down for 6 week's they have no resolution date! And tbh can't be bothered with there customer's at all 😔
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Claire
(@iamgoldunicorn) reported
@Plusnet no mobile network available since Friday. Can you help please? I've sent you a PM but had no answer.
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CJD
(@CCCJJDDD) reported
@Plusnet The level of customer service is so low my expectations are that I will never speak to one of the customer services who can give a honest answer. That is after waiting 50 mins trying to get through.
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Michelle Atkinson
(@Michell16567318) reported
@bt_uk absolute disgrace. About to move to you on 10/12 for a full fibre line for business but you’ve told plusnet to cease service 6/12. So no service for 5 days and I’m a business customer. 2 hours wasted and manager will call in 48 hours - how as won’t have a service?
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Ibi Reichl
(@ibi_reichl) reported
The @Plusnet service line just made me lose Whamagaddon. Why would you do that?!
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Mark
(@MarkSJordan) reported
Disappointed with @Plusnet . In the absence of online chat, they tell you to direct message them on twitter. 2 messages about lack of mobile signal at our new home sent over 2 days.... Nothing 😡
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Paul
(@PaulSt198one) reported
Hi @Plusnet ,I've been waiting in the phone queue for over 30mins now and have given up. I need help with an upgrade happening this Thursday, I have some concerns and questions that need answering. Please get back to me, thanks.
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Martin Watson
(@mw_hufc) reported
@MarkSJordan @Plusnet Most modern phones support voice over wifi so signal boosters are getting a bit old hat as the phone will switch to using the wifi it's attached to instead.