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Plusnet

Plusnet Outage Report in Shifnal, Shropshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Shifnal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shifnal, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Shifnal, England

The most recent Plusnet outage reports came from the following cities: Wolverhampton, and Kingswinford.

CityProblem TypeReport Time
Wolverhampton Internet 2 months ago
Kingswinford Internet 2 months ago
Wolverhampton Internet 3 months ago
Telford Wi-fi 3 months ago
Kingswinford Internet 5 months ago
Wolverhampton Internet 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Shifnal, England

Latest outage, problems and issue reports in Shifnal and nearby locations:

  • kevf12345
    Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

  • andrewball01
    Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • seamjm
    Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

  • ThiaDonnelly
    Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • redhot_79
    Ben (@redhot_79) reported

    @Plusnet @plusnethelp I guess I won’t be changing my plan then since no one seems to want to help. What’s happened to your customer service these days?! You used to be so quick and efficient and we used to highly recommend you but these days I see plenty of unhappy customers 😕

  • SarahCParker1
    Sarah PB (@SarahCParker1) reported

    @nowtvhelp No need now... plusnet restricted my account because my bill was 4 days late... never known any broadband company to do this! Insanity! Now I’ve paid it and poof!! Magically my problems disappeared!! Don’t go with plus net!!!

  • spiral_arms
    Neil Brown (@spiral_arms) reported

    @plusnethelp Am I right in thinking you don't have a FTTP/FTTH fibre to the premises/home product? I've been a plusnet customer for decades(?). Openreach are installing fibre to our telephone poll next week.

  • richardhorsham1
    Richard (@richardhorsham1) reported

    @VodafoneUK hi there. switched over from you to Plusnet on 25th September BUT you have since charged me 2 monthly payments! Can you please help as you shouldnt be charging me anymore

  • Xexyzx
    Tim Miller (@Xexyzx) reported

    On Tuesday I was told everything was sorted, and the line would be activated before midnight. Wednesday morning, no broadband. I commented on the support ticket to tell @Plusnet this so they were aware - apparently this means "don't worry about this line, it's lowest priority!".

  • alanglynnis
    Alan Boyd (@alanglynnis) reported

    @la_riviere @bt_uk Get her to switch to Plusnet. BT owned but far cheaper and better customer service

  • D1gD33per
    D1ggy - Socialist 3.5% seiroT ehT kcuF (@D1gD33per) reported

    Plusnet defo sell your house number. Had two numbers with them which I never give out or use so it’s impossible to get my name and number and I still get cold calls with my exact name.

  • GemmaCarter23
    Gem (@GemmaCarter23) reported

    @plusnethelp you up contacted me via email in July saying a credit would be applied to my next bill, this has never occurred. Because I’m now leaving @Plusnet I want to get the account resolved. Please can someone contact me and discuss as a matter of urgency I’ve tried calling

  • recameja
    tigersb (@recameja) reported

    @plusnethelp please help me I have had Plusnet for months now but my devices keep disconnecting from the WiFi

  • pgarwood
    pgarwood ©¿©¬ (@pgarwood) reported

    Plusnet have failed to remedy faults on my Broadband line since 25th September. Almost 2 months and 4 engineer viists!! What a poor service! @Plusnet