Plusnet

Plusnet Outage Report in Shifnal, Shropshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shifnal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shifnal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shifnal, Shropshire, England 12/14/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shifnal, Shropshire, England

The most recent Plusnet outage reports came from the following cities: Kingswinford.

Loading map, please wait...
City Problem Type Report Time
United KingdomKingswinford Internet
United KingdomWolverhampton Internet
United KingdomTelford Internet
United KingdomTelford E-mail
United KingdomWolverhampton Internet
United KingdomWolverhampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Shifnal, England

Latest outage, problems and issue reports in Shifnal and nearby locations:

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

  • Beer_and_Gravy Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • OscillateWWFC Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SebChastin Seb Chastin (@SebChastin) reported

    20 years+ customer of @Plusnet, which has been mostly good, but today I am living. Sorry @Plusnet I don't like being taken for a foul, being lied to, up sold and being blamed when it is really a issue on your side. Your customer service is no longer legendary!

  • tohaboo Tonyfluffbonce (@tohaboo) reported

    @Niki44 @skytv @Ofcom Had no issues with Plusnet.

  • Dalhug_98 A Hughes (@Dalhug_98) reported

    @Plusnet You certainly get what you pay for with Plusnet. Low price contract, low quality equipment and poor to mediocre support.

  • garkbit Ulen (@garkbit) reported

    Roll on next week and our shiny new @Plusnet service. We simply won't know what to do with the 68Mbps we are going to have in the new house!! 9/9 #dontbotherwithhometelecomuk AVOID @hometelecomcare Home Telecom UK

  • ChloesPJs Chloe (@ChloesPJs) reported

    @Tiothae Aaah I see. Yeah the issue is me trying to VPN into my parents house. With a double NAT connection that’s just not possible. They switched from Virgin Media to PlusNet and after a month Openreach just cut the line. They haven’t reinstated it yet and it’a over a month now.

  • jm_parkes Jason Parkes (@jm_parkes) reported

    @Plusnet That feeling when you have to use your mobile data to tweet plusnet because your service is down again. At least it's sunny.

  • JosephGrasso1 Joseph Grasso (@JosephGrasso1) reported

    Shockingly bad customer service switching to @Plusnet No internet from Friday until apparently 6-4-21. Made multiple phone calls where they shift the blame to Talk Talk. Then derisory offer to pay for 5 days of BT Hotspot as "compensation".

  • LawsonJenni jenni lawson (@LawsonJenni) reported

    @plusnethelp Hi Beth, the issue is I’m trying to transfer to Plusnet, so far I’ve been given 5 different dates, I haven’t been sent emails which would have made the transfer happen on time and I have no internet thanks

  • piping_stevie Stephen Russell (@piping_stevie) reported

    @plusnethelp Adam, have tried multiple attempts to “boost” the WiFi, with and without Plusnet’s “help”. All results end in the same unreliable WiFi, which is useless for working from home.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @mjames730 Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Noor