Plusnet

Plusnet Outage Report in Shifnal, Shropshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shifnal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shifnal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shifnal, Shropshire, England 12/20/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shifnal, Shropshire, England

The most recent Plusnet outage reports came from the following cities: Kingswinford.

Loading map, please wait...
City Problem Type Report Time
United KingdomKingswinford Internet
United KingdomWolverhampton Internet
United KingdomTelford Internet
United KingdomTelford E-mail
United KingdomWolverhampton Internet
United KingdomWolverhampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Shifnal, England

Latest outage, problems and issue reports in Shifnal and nearby locations:

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • Beer_and_Gravy Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisRyan61 Ollason (@ChrisRyan61) reported

    @Plusnet Thank you for your offer to help as much as possible but we have already had contact from other customer advisors who are also helping as much as possible with the outcome that NOTHING is being done and we have a further 2 week wait for another engineer visit (if they turn up).

  • me_and_flora Ash 💙 (@me_and_flora) reported

    @Plusnet Sorry but this was too late. I’ve been taken back home to deal with a different issue but it’s still down so I’m now being taken back to parents to work, which I’ll now be late for. I can’t give you the info you need without any documentation, so need to park this for now.

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @Plusnet @JMaiStuart Been messaging for several hours, urgently need help, getting ignored

  • SueElizabeth5 Sue Elizabeth (@SueElizabeth5) reported

    @Plusnet I’m a customer with 7 months left of my contract, I’ve been made aware I can move to BT Essentials (I’m eligible) without a fee from Plusnet, please can you confirm? I can’t get through on the phone. Thankyou.

  • HoldenMadickie Holden (@HoldenMadickie) reported

    Nothing happens with plusnet customer support unless you are on the phone to them. Things I am told will happen, like being updated or contacted, don't happen.

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @Plusnet @MandyTomlin1 Can someone PLEASE answer the DM .. been without phone for 40 hours. Desperately asking for help

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @runfreesight @Plusnet Been messaging all day. Got one response early afternoon, replied within 5 minutes, then nothing since. Clearly been people online, just ignored all please for help 😒

  • BenKPirrie Official Benn (@BenKPirrie) reported

    @Plusnet my wifi keeps dropping out, any ideas on how can I fix it?

  • AmyIsHeRe 🌼 Amy ᴿ ❤️ 🫶🏻 (@AmyIsHeRe) reported

    @Plusnet What's wrong with the WiFi?!? went down but back on, but now won't connect to my firestick 😒

  • tweetkattweet Kathryn (@tweetkattweet) reported

    Hi @Plusnet given you are shutting down the business side of your business and moving everyone to BT who can’t give me a quote for my address, I assume you won’t be charging me an exit fee to get out of my contract with you?