Plusnet

Plusnet Outage Report in Shifnal, Shropshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shifnal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shifnal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shifnal, Shropshire, England 12/18/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shifnal, Shropshire, England

The most recent Plusnet outage reports came from the following cities: Kingswinford.

Loading map, please wait...
City Problem Type Report Time
United KingdomKingswinford Internet
United KingdomWolverhampton Internet
United KingdomTelford Internet
United KingdomTelford E-mail
United KingdomWolverhampton Internet
United KingdomWolverhampton Internet

Community Discussion

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Plusnet Issues Reports Near Shifnal, England

Latest outage, problems and issue reports in Shifnal and nearby locations:

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet You mentioned ‘live chat’ … not me. Your website said to contact via Twitter - I did this at Ofcourse there will always be netowrk probs .. but I messaged you at 1.15pm - my husband also did. It’s now 14.52 .. and it’s not fixed and we still can’t call/text. Poor service

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet and we still can’t call/text. Poor service.

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    Dear @Plusnet All our phones are with you.. we can’t ring/text. Husband and I have both contacted you. Told now fixed and to switch phone off/remove sim. Still not working/fixed Husband contacted you at 3.32pm - no response. Still not working.

  • mxbexglambert Mx Bex☯#ReclaimGenderQueerFlag💜🤍💚 (@mxbexglambert) reported

    @virginmedia @mikenco Why is none of that investment on your customer service? Been trying for hours today to cancel phone, text, chat, now waiting for WhatsApp. Meanwhile signing up to Plusnet has been smooth as butter. Absolutely shocking customer service, again from virgin.

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    Dear @Plusnet Into our 2nd day and we STILL can’t make phone calls/text from our mobiles. We took all our family phones out with you. We were told yesterday afternoon to switch mobile on/off and remove sim .. it did not work. Now told 24-48hours?! Poor customer service.

  • TheDryhtscipe John Urquhart (@TheDryhtscipe) reported

    **** I'm probably giving Plusnet ideas

  • Kennyaberdeen Kenny Anderson (@Kennyaberdeen) reported

    @Plusnet Can you tell me why your company delivers such poor internet speeds in the AB51 7JT area just 15 miles west of Scotland’s 3rd largest City?

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    Hey @Plusnet our whole family is with your network. None of us can make calls or text. I’ve sent you a Twitter message as we can’t even call you… and no response? Poor service from you guys! Can you respond please.

  • mrfedup3 mr fedup (@mrfedup3) reported

    @Plusnet what’s happening with the service today, had no broadband service since 9.30, I’m in London n8

  • mxbexglambert Mx Bex☯#ReclaimGenderQueerFlag💜🤍💚 (@mxbexglambert) reported

    @virginmedia @mikenco Why is none of that investment on your customer service? Been trying for hours today to cancel via phone, text, chat, now waiting for WhatsApp. Meanwhile signing up to Plusnet has been smooth as butter. Absolutely shocking customer service, again from virgin.