Plusnet

Plusnet Outage Report in Shifnal, Shropshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shifnal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shifnal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shifnal, Shropshire, England 01/11/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Shifnal, England

Latest outage, problems and issue reports in Shifnal and nearby locations:

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

  • Beer_and_Gravy Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • eljefecarlito Carlos (@eljefecarlito) reported

    No one use @Plusnet, they told me it would take a month to fix my internet connection and that there was nothing they can do. Coincidentally, the day after I enabled @Hyperoptic, Plusnet engineers finally come and fix the issue. Scummy business practices

  • jonwoodward57 Jonathan Woodward (@jonwoodward57) reported

    @Plusnet really disappointed with the service - funny how you get to talk to someone but if you wish to cancel an offer the only option is to call and after numerous calls - waiting over 1/2 hour each time I can honestly say huge mistake having any dealing with this company

  • Timmynivs Nivsey (@Timmynivs) reported

    @mbga_uk I use PlusNet. They're probably no better or worse than any other, but their call centre and support is excellent, especially on their mobile phone side. I'll be sticking with them.

  • Plusnet Plusnet (@Plusnet) reported

    @unogemini Hello Jabber, So sorry to hear that, I have escalated the issue to our CAT team as this is a bigger issue than expected, they will be in touch with you as soon as possible. Salik- Plusnet Sheffield

  • agirlvstheworld Chantal D (@agirlvstheworld) reported

    @Plusnet hi, please help, I'm urgently trying to cancel an order, but just cannot get through to you on the phone!

  • Plusnet Plusnet (@Plusnet) reported

    @digichocolate Hi there Saena, I'm sorry you need to cancel, that's not something we could help with over social media but please give us a call on this number which can be accessed internationally: +447953966500 - Adam - Plusnet Sheffield

  • RuniR6S Runi (@RuniR6S) reported

    @Melon_R6 @virginmedia Yeah my ping went from 25 (on plusnet) to 50-70 with spikes up to 150. Outages every couple weeks, and when we call to try cancel they offer 5 percent off of an iPhone. They're dogshit

  • freebsdeeznuts FreeBSDeezNuts (@freebsdeeznuts) reported

    @Nathan02944834 @bt_uk @Plusnet It's the BT wholesale network maintained by OpenReach. This isn't provider specific.

  • Plusnet Plusnet (@Plusnet) reported

    @tourofshame Hey JG, I'm afraid that we don't support short code text messages, which is why these will have failed. I apologise for any inconvenience that this might have caused. -AJ, Plusnet Sheffield

  • tashawo16229873 tasha woods (@tashawo16229873) reported

    @Plusnet ,still waiting on a response! I have a very I’ll family member in hospital who is critical,I cannot ring out or receive calls or messages! If something terrible happens and I am not able to be connected I’m gonna be raging 😡 SORT IT OUT AND RESPOND NOW!