Plusnet

Plusnet Outage Report in Telford and Wrekin, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Telford and Wrekin, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Telford and Wrekin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Telford and Wrekin, England 10/31/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Telford and Wrekin, England

The most recent Plusnet outage reports came from the following cities: Shrewsbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomTelford Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomTelford E-mail

Community Discussion

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Plusnet Issues Reports Near Telford and Wrekin, England

Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:

  • negativeaiden Aiden (@negativeaiden) reported from Shrewsbury, England

    @Plusnet 👋 Hi there. Major WiFi issues tonight, and I can't connect to my PNH1 router to try switching off 5ghz channel. Getting to the end of my tether on this one. Please help!

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • BrenigJ Brenig James (@BrenigJ) reported from Bomere Heath, England

    @Plusnet Your service is shockingly bad. I'm a new customer. If you want to keep me then sort the problems out that YOU caused, and start training your staff to be helpful.

  • BaggieFrom ANDY TPA WBA (@BaggieFrom) reported from Shrewsbury, England

    @TinSoldier1 I'm with plusnet great customer service with them

  • webb_dj David Webb (@webb_dj) reported from Shrewsbury, England

    @Jordanrb96 @TalkTalk Down for us in Radbrook - plusnet

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • Shaunjenks D-Day 75, The World Remembers (@Shaunjenks) reported from Shrewsbury, England

    So tonight I have the worlds worst WiFi, can’t even load Wordpress. Come on @Plusnet sort it out, we’re supposed to have super fast fibre, may have to tether my @VOXI_UK 4G at this rate.

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MrHiggins_art Mr Higgins (@MrHiggins_art) reported

    Today I should have been connected to the net but @Plusnet has disconnected my neighbour and directed my new number to them. Customer service didn't listen to me so now I'm sitting with no internet. No Netflix tonight 😢

  • emmanicholas77 emma nicholas (@emmanicholas77) reported

    @Plusnet absolutely horrendous do not go with them my internet hasn’t worked correctly the entire contract but won’t allow me out 1 month to go and can be rid of them appalling customer service to add bye bye 1 month to go to finally connect properly:-)

  • Plusnet Plusnet (@Plusnet) reported

    @Mr___Boy Hi John, I'm sorry for the inconvenience that this caused you and will flag this to the relevant team. Please let us know if you are still having any problems with your connection. Regards, Emily Plusnet Leeds 🌞

  • EllieUnleashed Ellie (@EllieUnleashed) reported

    @Plusnet Internet down again. Shame there's no one about when you need em

  • paul__hilton paul (@paul__hilton) reported

    @Plusnet There's lots of errors for Liverpool on connection sites...

  • emmanicholas77 emma nicholas (@emmanicholas77) reported

    @Plusnet Iv repeatedly spoken to you since first week of contact ur advice purchase a booster erm no I’m paying for a service and you haven’t once provided in full yet u take your money every month absolutely joke for customer service and signal and to not allow me to go 18 mnths of hell

  • JON_D84 Jon D (@JON_D84) reported

    @ShineyCat @plusnethelp @Plusnet Counting down the days until we can leave for the same reason! Terrible service!

  • Plusnet Plusnet (@Plusnet) reported

    @ShineyCat Hi Chris, I'm so sorry about the issue with connection dropouts. Please send us a DM with your username and I'll make sure we get that sorted out. - Adam - Plusnet Sheffield

  • themightylich richard varley (@themightylich) reported

    @Plusnet Internet is down currently. We follow troubleshooting advice but it is always an external fault. Please resolve. This is costing us mobile data charges

  • DW_1976 David West (@DW_1976) reported

    @Plusnet Internet still down in DH7. Please can thus be looked into and resolved asap.