Plusnet outages and service status in Telford and Wrekin, England

Problems in the last 24 hours in Telford and Wrekin, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Telford and Wrekin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Telford and Wrekin, England

The most recent Plusnet outage reports came from the following cities: Shrewsbury.

City	Problem Type	Report Time
Shrewsbury	Internet	2 months ago
Shrewsbury	Internet	2 months ago
Shrewsbury	Internet	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Telford and Wrekin, England

Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:

• 
  Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported 3 minutes ago from Shifnal, England

  @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

• 
  ANDY TPA WBA (@BaggieFrom) reported 5 minutes ago from Shrewsbury, England

  @TinSoldier1 I'm with plusnet great customer service with them

• 
  Aiden (@negativeaiden) reported 6 minutes ago from Shrewsbury, England

  @Plusnet 👋 Hi there. Major WiFi issues tonight, and I can't connect to my PNH1 router to try switching off 5ghz channel. Getting to the end of my tether on this one. Please help!

• 
  Thia Donnelly (@ThiaDonnelly) reported 9 minutes ago from Telford and Wrekin, England

  @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

• 
  David Webb (@webb_dj) reported 11 minutes ago from Shrewsbury, England

  @Jordanrb96 @TalkTalk Down for us in Radbrook - plusnet

• 
  🇺🇦Richard Overton 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌈🐈‍⬛ (@Rich4StGeorges) reported 13 minutes ago from Oakengates, England

  @Plusnet my totalise (madasafish) email doesn’t seem to be working is there any issues ?

• 
  D-Day 75, The World Remembers (@Shaunjenks) reported 13 minutes ago from Shrewsbury, England

  So tonight I have the worlds worst WiFi, can’t even load Wordpress. Come on @Plusnet sort it out, we’re supposed to have super fast fibre, may have to tether my @VOXI_UK 4G at this rate.

• 
  Andrew Ball (@andrewball01) reported 50 minutes ago from Oakengates, England

  @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

• 
  Brenig James (@BrenigJ) reported 58 minutes ago from Bomere Heath, England

  @Plusnet Your service is shockingly bad. I'm a new customer. If you want to keep me then sort the problems out that YOU caused, and start training your staff to be helpful.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Dyson (@dysontour) reported 6 minutes ago

  @amandajp17 @Plusnet Absolutely. For a company that prides itself on customer service it's pathetic. Heaven forbid if they want to keep their landline and in a poor mobile area. It's always call them....and wait. As most of the current moves aren't at a customers behest, they should be ringing us.

• 
  Karen Kelly (@karencerrig) reported 15 minutes ago

  @Plusnet Hi. I've had a letter saying my broadband and phone service will be transferred to EE soon. As there is not fibre option (only copper) how is this going to work? Many thanks.

• 
  Rob Shelley (@ITVRobShelley) reported 17 minutes ago

  @Plusnet hello! Last week I phoned to say I wanted to stay with your service - now I have a load of texts from you telling me my installation and router are set to happen/arrive - but I’m already installed and have a router…this is surreal

• 
  Alan Handyman (@AlanHandyman4u) reported 17 minutes ago

  Vodafone cease order stuck in Openreach CSS (DI7007595). Plusnet confirmed it’s Vodafone’s, BT’s order failed (CON‑0004). I’ve been unable to switch for months and Vodafone won’t escalate to Openreach SMC. @VodafoneUK @Ofcom can you help?

• 
  Mark Davison (@MarkDavisonUK) reported 17 minutes ago

  @KevlarBrock @EE @Plusnet Sky are relatively good for pricing right now, however they also operate on the Openreach lines so if it’s an Openreach issue it might be a recurring thing - Starlink is a good shout or the 5G routers

• 
  COYS CORNER PODCAST (@TOTTENHAM6191) reported 18 minutes ago

  @Plusnet This has happened for far too long and always below promised speeds. I'd like too visit whether I can exit my contract as the service has been appalling

• 
  SHRIMP - Hastings (@1066shrimprail) reported 18 minutes ago

  Why have @Plusnet become one of worst companies do try and communicate with? Departments simply seem unable to talk to each other.

• 
  COYS CORNER PODCAST (@TOTTENHAM6191) reported 20 minutes ago

  @Plusnet years of poor service and drop outs constantly. Never getting the speeds advertised. Now an issue where it won't work at all and I have too wait 5 days for an engineer!! With a disabled child who relies on Internet as a sensory calm! Not good enough.

• 
  NMP (@NDP2022) reported 22 minutes ago

  @Plusnet any chance of resolving my issue. Your company took £22.99 for a new account from me. No account created and long wait times each time I ring getting passed to other teams. Over 40 mins so far. I simply want a refund.

• 
  Rob Shelley (@ITVRobShelley) reported 23 minutes ago

  @Plusnet I'm sorry it took so long - waiting for a call to be answered. I was starting to have 2nd thoughts about whether fate was telling me to sack you off. But as I say - the 2 colleagues of yours who helped me were lovely and got stuff done By the way, your hold music is awful