Plusnet

Plusnet Outage Report in Telford and Wrekin, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Telford and Wrekin, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Telford and Wrekin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Telford and Wrekin, England 12/31/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Telford and Wrekin, England

Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

  • webb_dj David Webb (@webb_dj) reported from Shrewsbury, England

    @Jordanrb96 @TalkTalk Down for us in Radbrook - plusnet

  • BaggieFrom ANDY TPA WBA (@BaggieFrom) reported from Shrewsbury, England

    @TinSoldier1 I'm with plusnet great customer service with them

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • Shaunjenks D-Day 75, The World Remembers (@Shaunjenks) reported from Shrewsbury, England

    So tonight I have the worlds worst WiFi, can’t even load Wordpress. Come on @Plusnet sort it out, we’re supposed to have super fast fibre, may have to tether my @VOXI_UK 4G at this rate.

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • negativeaiden Aiden (@negativeaiden) reported from Shrewsbury, England

    @Plusnet 👋 Hi there. Major WiFi issues tonight, and I can't connect to my PNH1 router to try switching off 5ghz channel. Getting to the end of my tether on this one. Please help!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bourneyr Richard Bourne (@bourneyr) reported

    @Plusnet our Internet went down at least 5 times yesterday (just for 2 mins each time) over the space of 5 hours, was there any work happening yesterday or anything?!

  • turnedtofire turned to fire (@turnedtofire) reported

    PlusNet in public: "We're making calls to Syria and Turkiye free in light of the situation/people's need to contact family." Me: "Aww, what a nice, humanitarian decision." PlusNet in customer emails: "We're jacking your prices up by £3.46 a month (i.e. another £41.52 a year)."

  • Ianf60Fisher Ian Fisher (@Ianf60Fisher) reported

    @Plusnet why can't I email plusnet via email about a broadband issue. It seems that plusnet is blocking me accessing a domain that I own.

  • _JimDavis_ Jim Davis (@_JimDavis_) reported

    @Plusnet This is getting daft, can you please cancel my SIM account 447410699246 which I had for my car device at £8 per month, attempted this a number of times but it still keeps coming back, I sold the car 3 months ago, please cancel.

  • nhh322000 happy:0) (@nhh322000) reported

    @pipmadeley @Plusnet Same ours was too, but the thing I brought connects to something else, its not an ideal solution as vodafone investigate, but at least it plugs the gap so we are not without internet during 1-4am

  • pipmadeley Pip (@pipmadeley) reported

    @rhy5d3ll @Plusnet My connection's fine and super fast for 20 hours a day, this only happens at night. Not a WiFi issue, the entire DSL link repeatedly drops at night, zero internet. Sounds like you should definitely get in touch with them!

  • scott161 ⚒ Sir IronLion ⚒ (@scott161) reported

    @pipmadeley @Plusnet BT came round twice to the house and pointed the finger at internal wiring. Finally traced it to a line fault at the box down the road. I’m sure they would have tried to blame that on me too.

  • AndyLawrence Andy Lawrence-Levy (@AndyLawrence) reported

    @OpenreachHelp They say they can’t reach you @Plusnet Please can you help I can’t not work for 10 days

  • gillianwain Gillian Wain (@gillianwain) reported

    @Sarah_Hants I have been with Plusnet for the past few years. The cost is reasonable and I’ve not had any major problems. I’ve always been able to contact them when needed

  • Dewi_Ioan David (@Dewi_Ioan) reported

    @pipmadeley @carl_akers @Plusnet I do tech support (not for this..) you sound like the kind of dream customer we love, you've already eliminated most of the possible causes ... Hopefully they can find it ..