Plusnet Outage Report in Shrewsbury, Shropshire, England

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The latest reports from users having issues in Shrewsbury come from postal codes SY2.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shrewsbury, Shropshire, England 12/08/2023 23:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shrewsbury, Shropshire, England

The most recent Plusnet outage reports came from the following cities: Shrewsbury.

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City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomShrewsbury Phone
United KingdomShrewsbury Phone
United KingdomWem Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • Shaunjenks D-Day 75, The World Remembers (@Shaunjenks) reported from Shrewsbury, England

    So tonight I have the worlds worst WiFi, can’t even load Wordpress. Come on @Plusnet sort it out, we’re supposed to have super fast fibre, may have to tether my @VOXI_UK 4G at this rate.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • thematabot Matt (@thematabot) reported

    @icklenellierose My original plusnet router would for absolutely no reason at all, do a full reset. Like 4x a night. Just switch itself off and on again. While I was playing online. Couldn't find cause Spent a fortune buying a proper wifi router for my house, and low and behold, no more issues.

  • zoe_dels Zoe Delahunty-Light (@zoe_dels) reported

    @icklenellierose Crap that's trash, so frustrating when you're trying to work. I have plusnet here too and the WiFi is spotty for sure - hope you find a fix!

  • C4NDYB Candy brewer (@C4NDYB) reported

    @plusnet calling again on another number and still holding with the worst music ever! Your company is terrible at sorting out issues, once you have your customers money you really dont care

  • BenRogerson_ Ben Rogerson 🐸 (@BenRogerson_) reported

    Hi @Plusnet @plusnethelp Been with you for years and recently renewed the contract. Connection slower than ever and the old router keeps conking out... Maybe a new upto date one for a loyal customer?

  • ToastierJet3082 Liam Bradley (@ToastierJet3082) reported

    @icklenellierose Was on Plusnet last year and switched because the service was so bad and they wouldn't help us without threatening a charge if they found nothing wrong. Can't help because the issue was never fixed but you are not alone in your experience

  • sgch Sam (@sgch) reported

    @icklenellierose Hey I actually have Plusnet - there’s a known issue where the 5ghz network just doesn’t work on the hub. A quick fix is to split your networks and just use the 2ghz, but we just bought a Nest WiFi router and switched off the WiFi on the Plusnet hub.

  • pinktishi 💫Lisa💫 (@pinktishi) reported

    Is there a problem with the network? Or is it just me #plusnet

  • kelly_tengi Kelly (@kelly_tengi) reported

    @tEeJ1980uk @Plusnet Are you seeing issues now? We moved some traffic due to a failing card which might have caused some disruption yesterday, not not aware of anything atm.

  • XclairemckX Claire (@XclairemckX) reported

    @plusnethelp Plusnet one hub started flashing orange at 2am. I've reset, light now blue but it's taking me to login and won't connect. Prior to this working fine apart from the last time it did this. Only had fibre a month after upgrade, not impressed. Ayr, KA8

  • C4NDYB Candy brewer (@C4NDYB) reported

    Plusnet customer services atrocious. Charged £130 to leave when they couldn't provide the service I paid for.