Plusnet Outage Report in Shrewsbury, Shropshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Shrewsbury come from postal codes SY2.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Shrewsbury, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at Plusnet
Plusnet is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- 
            Internet (67%) 
- 
            Wi-fi (15%) 
- 
            Total Blackout (11%) 
- 
            E-mail (5%) 
- 
            Phone (2%) 
- 
            TV (1%) 
Live Outage Map Near Shrewsbury, Shropshire, England
The most recent Plusnet outage reports came from the following cities: Shrewsbury.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Shrewsbury, England
Latest outage, problems and issue reports in Shrewsbury and nearby locations:
- 
                
 David Webb 
    (@webb_dj) reported 
    
        from
            Shrewsbury, England David Webb 
    (@webb_dj) reported 
    
        from
            Shrewsbury, England@Jordanrb96 @TalkTalk Down for us in Radbrook - plusnet 
- 
                
 Aiden 
    (@negativeaiden) reported 
    
        from
            Shrewsbury, England Aiden 
    (@negativeaiden) reported 
    
        from
            Shrewsbury, England@Plusnet 👋 Hi there. Major WiFi issues tonight, and I can't connect to my PNH1 router to try switching off 5ghz channel. Getting to the end of my tether on this one. Please help! 
- 
                
 D-Day 75, The World Remembers 
    (@Shaunjenks) reported 
    
        from
            Shrewsbury, England D-Day 75, The World Remembers 
    (@Shaunjenks) reported 
    
        from
            Shrewsbury, EnglandSo tonight I have the worlds worst WiFi, can’t even load Wordpress. Come on @Plusnet sort it out, we’re supposed to have super fast fibre, may have to tether my @VOXI_UK 4G at this rate. 
- 
                
 Thia Donnelly 
    (@ThiaDonnelly) reported 
    
        from
            Telford and Wrekin, England Thia Donnelly 
    (@ThiaDonnelly) reported 
    
        from
            Telford and Wrekin, England@plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service 
- 
                
 ANDY TPA WBA 
    (@BaggieFrom) reported 
    
        from
            Shrewsbury, England ANDY TPA WBA 
    (@BaggieFrom) reported 
    
        from
            Shrewsbury, England@TinSoldier1 I'm with plusnet great customer service with them 
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
- 
            
 🇬🇧 bas 💩 
    (@NAX75) reported 🇬🇧 bas 💩 
    (@NAX75) reported@Plusnet @plusnethelp any issue in TS10 area?? keeps dropping out 
- 
            
 Plusnet 
    (@Plusnet) reported Plusnet 
    (@Plusnet) reported@RBRbBartley Hi Richard, I'm sorry that your broadband is faulty and for the inconvenience that this is causing. Our suppliers are currently investigating the problem and our faults team will contact you once we have an update. Regards, Emily Plusnet Leeds 🌞 
- 
            
 Plusnet 
    (@Plusnet) reported Plusnet 
    (@Plusnet) reported@ownlabelco Hello, I haven't heard from you since Yesterday, if you still require assistance, please could you confirm, via a direct message, if this is in relation to a mobile or broadband service and we'd be happy to help. - Beth, Plusnet Sheffield 
- 
            
 Piggypamster 
    (@pamsterturk) reported Piggypamster 
    (@pamsterturk) reportedPlease sort this out because I'm now in the market for another provider. I've gone through this all before and was never compensated. Being out of contract now , I have no incentive to stay with you anymore @plusnethelp #plusnet 
- 
            
 Plusnet 
    (@Plusnet) reported Plusnet 
    (@Plusnet) reported@Hopalong_Tony When we announced that the Youview service was being discontinued, customers will have been given the opportunity to leave without charge within 30 days of that email. -Tony Plusnet Sheffield 
- 
            
 sabele 
    (@sabele26) reported sabele 
    (@sabele26) reported@R_McCormack I thought same as I was on hold to Plusnet this afternoon. Heard every other damn Xmas song 
- 
            
 Jamie Berry 
    (@jb60bez) reported Jamie Berry 
    (@jb60bez) reported@Plusnet do you have service issues in RG20 currently? 
- 
            
 Gareth Williams 
    (@Pantymwyn01) reported Gareth Williams 
    (@Pantymwyn01) reported@Plusnet Hi I think I have found the issue bad weather dislodged the external bt wire connector cover. Water ingress..moving wires temp fix back online. 
- 
            
 sylvia edwards 
    (@sylviamaz29) reported sylvia edwards 
    (@sylviamaz29) reported@Plusnet I tried I payed to have it installed over a year ago and you never sent anyone out didn’t even get my money back so I would never pay upfront again I went with sky after never payed upfront 
- 
            
 Plusnet 
    (@Plusnet) reported Plusnet 
    (@Plusnet) reported@Hopalong_Tony I can see on the account that we've already discussed this matter with you, though should you wish to discuss this further I'd recommend giving our Customer Options Team a call; which may help get this resolved for you. -Tony Plusnet Sheffield