Plusnet

Plusnet Outage Report in Shrewsbury, Shropshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Shrewsbury come from postal codes SY2.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shrewsbury, Shropshire, England 10/31/2025 07:55

October 31: Problems at Plusnet

Plusnet is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shrewsbury, Shropshire, England

The most recent Plusnet outage reports came from the following cities: Shrewsbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Total Blackout
United KingdomShrewsbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • webb_dj David Webb (@webb_dj) reported from Shrewsbury, England

    @Jordanrb96 @TalkTalk Down for us in Radbrook - plusnet

  • negativeaiden Aiden (@negativeaiden) reported from Shrewsbury, England

    @Plusnet 👋 Hi there. Major WiFi issues tonight, and I can't connect to my PNH1 router to try switching off 5ghz channel. Getting to the end of my tether on this one. Please help!

  • Shaunjenks D-Day 75, The World Remembers (@Shaunjenks) reported from Shrewsbury, England

    So tonight I have the worlds worst WiFi, can’t even load Wordpress. Come on @Plusnet sort it out, we’re supposed to have super fast fibre, may have to tether my @VOXI_UK 4G at this rate.

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • BaggieFrom ANDY TPA WBA (@BaggieFrom) reported from Shrewsbury, England

    @TinSoldier1 I'm with plusnet great customer service with them

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NAX75 🇬🇧 bas 💩 (@NAX75) reported

    @Plusnet @plusnethelp any issue in TS10 area?? keeps dropping out

  • Plusnet Plusnet (@Plusnet) reported

    @RBRbBartley Hi Richard, I'm sorry that your broadband is faulty and for the inconvenience that this is causing. Our suppliers are currently investigating the problem and our faults team will contact you once we have an update. Regards, Emily Plusnet Leeds 🌞

  • Plusnet Plusnet (@Plusnet) reported

    @ownlabelco Hello, I haven't heard from you since Yesterday, if you still require assistance, please could you confirm, via a direct message, if this is in relation to a mobile or broadband service and we'd be happy to help. - Beth, Plusnet Sheffield

  • pamsterturk Piggypamster (@pamsterturk) reported

    Please sort this out because I'm now in the market for another provider. I've gone through this all before and was never compensated. Being out of contract now , I have no incentive to stay with you anymore @plusnethelp #plusnet

  • Plusnet Plusnet (@Plusnet) reported

    @Hopalong_Tony When we announced that the Youview service was being discontinued, customers will have been given the opportunity to leave without charge within 30 days of that email. -Tony Plusnet Sheffield

  • sabele26 sabele (@sabele26) reported

    @R_McCormack I thought same as I was on hold to Plusnet this afternoon. Heard every other damn Xmas song

  • jb60bez Jamie Berry (@jb60bez) reported

    @Plusnet do you have service issues in RG20 currently?

  • Pantymwyn01 Gareth Williams (@Pantymwyn01) reported

    @Plusnet Hi I think I have found the issue bad weather dislodged the external bt wire connector cover. Water ingress..moving wires temp fix back online.

  • sylviamaz29 sylvia edwards (@sylviamaz29) reported

    @Plusnet I tried I payed to have it installed over a year ago and you never sent anyone out didn’t even get my money back so I would never pay upfront again I went with sky after never payed upfront

  • Plusnet Plusnet (@Plusnet) reported

    @Hopalong_Tony I can see on the account that we've already discussed this matter with you, though should you wish to discuss this further I'd recommend giving our Customer Options Team a call; which may help get this resolved for you. -Tony Plusnet Sheffield