Plusnet

Plusnet Outage Report in Shrewsbury, Shropshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shrewsbury, Shropshire, England 05/11/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shrewsbury, Shropshire, England

The most recent Plusnet outage reports came from the following cities: Shrewsbury.

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City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet

Community Discussion

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Plusnet Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • webb_dj David Webb (@webb_dj) reported from Shrewsbury, England

    @Jordanrb96 @TalkTalk Down for us in Radbrook - plusnet

  • BaggieFrom ANDY TPA WBA (@BaggieFrom) reported from Shrewsbury, England

    @TinSoldier1 I'm with plusnet great customer service with them

  • BrenigJ Brenig James (@BrenigJ) reported from Bomere Heath, England

    @Plusnet Your service is shockingly bad. I'm a new customer. If you want to keep me then sort the problems out that YOU caused, and start training your staff to be helpful.

  • negativeaiden Aiden (@negativeaiden) reported from Shrewsbury, England

    @Plusnet 👋 Hi there. Major WiFi issues tonight, and I can't connect to my PNH1 router to try switching off 5ghz channel. Getting to the end of my tether on this one. Please help!

  • Shaunjenks D-Day 75, The World Remembers (@Shaunjenks) reported from Shrewsbury, England

    So tonight I have the worlds worst WiFi, can’t even load Wordpress. Come on @Plusnet sort it out, we’re supposed to have super fast fibre, may have to tether my @VOXI_UK 4G at this rate.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hearts_you Natasha Hart (@hearts_you) reported

    @Plusnet Are you able to check if my service is starting today? Previous ISP talk talk cut our internet at midnight last night and I’m an NHS worker who works from home exclusively. Not yet had a text to confirm I can plug in our router. Help.

  • JimJam_Binks S (@JimJam_Binks) reported

    Overwhelmed by the speed and effective response from you @Plusnet. Is this what your 'excellent customer service' is all about?

  • Lbannerdale L (@Lbannerdale) reported

    @Plusnet Don’t be fooled - they promise the earth ,with low prices with Nice tv ads but absolutely lousy service - had no data for a week and zero action - steer clear and pay a bit more and get a good service !

  • siomhaithmhic Irene M (@siomhaithmhic) reported

    @Plusnet is the network down? Both my husband's phone and mine showing as having a signal but can't make any calls.

  • sworrubs Scott Burrows (@sworrubs) reported

    @virginmedia Hi again VM - just trying to cancel my service via Whatsapp. Plusnet being installed on 3/01 but keeping our number. Agent is saying I cannot give 30 days notice until after the ‘exportation of the number’ - is this correct?

  • salahmanmino just kali (@salahmanmino) reported

    @Plusnet really frustrated with the poor service from plusnet for an elderly couple. Order that was initially supposed to be activated on 16th Nov still not active. Pathetic customer service. Previous provider @johnlewis and @plusnet both taking payment.

  • DamselflyPhotos Damselfly - Free Photo library software 📷 (@DamselflyPhotos) reported

    @chris_sainty @VodafoneUK Sounds par for the course for Vodafone. Maybe try plusnet instead? Although depends whether it's an exchange issue or something at their end...

  • diniQ7 dini Q (@diniQ7) reported

    @Plusnet Zerocustomerservice ! In Dubai and can’t add Bolt-on because the only way to retrieve the code is via text or phone call. How antiquated and unfit for purpose. No other way to contact customer service !!!!!

  • harryessex Harry King (@harryessex) reported

    @Plusnet past 36hr non stop@issues with broadband , cant talk to person just getting stupid text messages .Sort the mess please!

  • Lbannerdale L (@Lbannerdale) reported

    @Plusnet You’d be better off sorting peoples service out that don’t work for a week!