Plusnet

Plusnet Outage Report in Shrewsbury, Shropshire, England

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The latest reports from users having issues in Shrewsbury come from postal codes SY1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shrewsbury, Shropshire, England 11/22/2024 01:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shrewsbury, Shropshire, England

The most recent Plusnet outage reports came from the following cities: Shrewsbury.

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City Problem Type Report Time
United KingdomShrewsbury Internet
United KingdomShrewsbury Total Blackout
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShrewsbury Internet
United KingdomShropshire Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • negativeaiden Aiden (@negativeaiden) reported from Shrewsbury, England

    @Plusnet 👋 Hi there. Major WiFi issues tonight, and I can't connect to my PNH1 router to try switching off 5ghz channel. Getting to the end of my tether on this one. Please help!

  • Shaunjenks D-Day 75, The World Remembers (@Shaunjenks) reported from Shrewsbury, England

    So tonight I have the worlds worst WiFi, can’t even load Wordpress. Come on @Plusnet sort it out, we’re supposed to have super fast fibre, may have to tether my @VOXI_UK 4G at this rate.

  • webb_dj David Webb (@webb_dj) reported from Shrewsbury, England

    @Jordanrb96 @TalkTalk Down for us in Radbrook - plusnet

  • BrenigJ Brenig James (@BrenigJ) reported from Bomere Heath, England

    @Plusnet Your service is shockingly bad. I'm a new customer. If you want to keep me then sort the problems out that YOU caused, and start training your staff to be helpful.

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • BaggieFrom ANDY TPA WBA (@BaggieFrom) reported from Shrewsbury, England

    @TinSoldier1 I'm with plusnet great customer service with them

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • paulmutton Paul Mutton (@paulmutton) reported

    @Gadgetoid @Plusnet Fortunately it is not my model of router but another customer's. They used to be so much better than this, including proactively getting in touch when I found a vuln in another company's router years ago when they realised theirs might have similar firmware (it did).

  • smitingtitan Dracoris (@smitingtitan) reported

    @plusnethelp can you please let me have a copy of this article that has moved on your website? I'm currently unable to connect to my work systems because their VPN is being blocked, and I need to get it sorted. www.plusnet/support/software/dns/changing_dns_xp.shtml Thank you!

  • Nathan93x_ Nathan (@Nathan93x_) reported

    Just found out Plusnet's automated system for placing orders cancelled my order after it was placed, I've been waiting for 5 weeks for something that wasn't coming. I think I've had every internet issue possible at this point.

  • rebeccafargie Rebeccax (@rebeccafargie) reported

    @Plusnet It’s a shame that communicating and acting on what you say doesn’t come on your list of your priorities. I never experienced such horrendous service in all my life

  • katyotter kate spencer (@katyotter) reported

    @plusnethelp No sign of my query, sent several hours ago. I went with Plusnet years ago when you were new and one of the best things was your customer service and how easy it was to contact you.

  • Josh97H JOSH97HD (@Josh97H) reported

    @Plusnet my internets has been down now for 24 hours !

  • Danjones_uk Dan Jones (@Danjones_uk) reported

    @Kirstysstory @Plusnet That's really poor, Kay. I only had a good experience with them when I've used them so hopefully they get their act together.

  • RyanHeywood18 r (@RyanHeywood18) reported

    @plusnethelp hello plusnet. We had an issue with our plug socket the other day but the power was working we've since had an electrician change our power socket but now our router is going down atleast +10times a day can you help with this? Been happening for about 3 days now.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @ICarruthers Thanks for getting in touch, sorry to hear you want to leave Plusnet. Please call 0800 013 2632 and my colleague will be able to help. - Curtis

  • Kirstysstory Kay Ashton MBE (@Kirstysstory) reported

    @Danjones_uk @Plusnet I’ve moved to BT now as I had to many on going issues. I was with them a few years and in the last year they’ve been ****. Cutting me off mid contract saying I didn’t pay a bill despite me paying in advance for a year. Then I tell them I won’t be renewing and moving BT