Plusnet Outage Report in Shrewsbury, Shropshire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (15%)

3. 

   E-mail (8%)

4. 

   Total Blackout (8%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

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Plusnet Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

• Thia Donnelly (@ThiaDonnelly) reported 2 minutes ago from Telford and Wrekin, England

  @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

• David Webb (@webb_dj) reported 33 minutes ago from Shrewsbury, England

  @Jordanrb96 @TalkTalk Down for us in Radbrook - plusnet

• D-Day 75, The World Remembers (@Shaunjenks) reported 52 minutes ago from Shrewsbury, England

  So tonight I have the worlds worst WiFi, can’t even load Wordpress. Come on @Plusnet sort it out, we’re supposed to have super fast fibre, may have to tether my @VOXI_UK 4G at this rate.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Lynne Patrick (@lynne_patrick) reported 5 minutes ago

  @Plusnet we recently switched to Plusnet for my stepdad and his wifi has stopped working. Phone support closed and online troubleshooter not working. Can you please advise?

• Mr Lawrence 😷 (@LMac1970) reported 8 minutes ago

  Three days without broadband or phone now. Not @Plusnet ‘s fault - BT Openreach seem to have issues. Lovely timing when I’m isolating from my partner. Doing much more book reading though.

• Emma (@EmmaLouLou92) reported 12 minutes ago

  @Plusnet I have been without Internet on my work laptop for 4 days now, I spoken to someone over chat but their 'changes' have done nothing, I only joined on the 4th August, this service is totally unacceptable, I am doing my masters and I need Internet!

• Peter Cailey (@Bigsplashtwit) reported 15 minutes ago

  @plusnet. Where is all the help you brag about, I've spent hours on hold trying to get the BT sports app to work. Poor, very poor.

• Sarah (@Sarah81794915) reported 17 minutes ago

  @Plusnet my internet speed keeps collapsing (I have fibre with you) to download speed of 1mbps, if I reset the router it works fine for a few hours then stops working again. Has been doing this for a few wks. Please help, i’m working from home and it’s so unreliable.

• Sarah (@Sarah81794915) reported 17 minutes ago

  @Plusnet my internet connection with you is very unreliable- I have fibre and live around London. Download speed keeps dropping to 1mbps, it’s making WFH impossible. Works for a bit after reset (download 63mbps then just stops again). Please help

• Pete (@oinktastic) reported 18 minutes ago

  @Plusnet are there issues tonight? Having trouble staying connected , about 5 dropouts in three last 20 minutes?

• Paul Wyn Martin (@PWMMacro) reported 24 minutes ago

  No @SkyUK TV until engineer can get here on Monday 20th my dish is flaking/rusting away, but now for the first time since I’ve had it @Plusnet fibre is having issues. So we can’t watch Sky online either. My four children about to have a meltdown no TV & no internet.

• Plusnet (@Plusnet) reported 25 minutes ago

  @ItsTaswell If you can't test a device via Ethernet, the remaining steps I provided should still help improve your connection. -Tony Plusnet Sheffield

• Jon D (@JON_D84) reported 25 minutes ago

  @ReanneReffell @WandsMASSIV @SkyHelpTeam Plusnet here, believe its an exchange issue. Eta on fix is 12:30am. Not sure how true this is.