Plusnet

Plusnet Outage Report in Oakengates, Telford and Wrekin, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Oakengates, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Oakengates and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Oakengates, Telford and Wrekin, England 12/04/2025 06:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Oakengates, England

Latest outage, problems and issue reports in Oakengates and nearby locations:

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

  • andrewball01 Andrew Ball (@andrewball01) reported from Oakengates, England

    @Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!

  • seamjm Malcolm Maclean 🏴󠁧󠁢󠁳󠁣󠁴󠁿👀🇪🇺 (@seamjm) reported from Shifnal, England

    @Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Mowman123 Davey F (@Mowman123) reported

    @PaulbernalUK @Plusnet My heart goes out to the poor lady🙄

  • SimonHawkins Simon Hawkins (@SimonHawkins) reported

    @Plusnet Is there anyone at all working the phones. I’ve been calling for 2 days with no joy! My fave was being cut off after a 49min wait. Award winning customer service my…..

  • BelindaHSims Belinda Sims (@BelindaHSims) reported

    @Plusnet is your website down? Been trying to access it since before midday with no luck

  • Plusnet Plusnet (@Plusnet) reported

    @david62u3 Hi David. I've had a check back on this and it appears that our supplier has fixed the fault. Are you still having any problems with your connection? Regards, Emily Plusnet Leeds 🌞

  • christaylor351 Chris Taylor (@christaylor351) reported

    @Plusnet is there a email address I can email for support with dns management. I have been holding on the phone for 48 mins

  • Kinglouy08 Anthony Lewis (@Kinglouy08) reported

    @Plusnet I have sent yet another reply on the question. I have not heard from anyone since your message on 13th May, despite you saying you escalated a complaint. I’ve now received another ridiculous bill which isn’t right and would like a response today.

  • HomotopiaFest Homotopia (@HomotopiaFest) reported

    Hey @Plusnet, been on hold for 55 mins, spoke to three people and not getting anywhere. We're a small team running a non profit could do with some actual support. Thanks, Olivia

  • Kinglouy08 Anthony Lewis (@Kinglouy08) reported

    @Plusnet Hi, sorry for all the messages but I’m not sure if you see the response via the ticket or not. I have paid the negotiated amount now and have sent a response via the ticket. I am hoping to have the issue resolved & restrictions on my account lifted as soon as possible, please.

  • EssajeeHussein Hussein Essajee (@EssajeeHussein) reported

    @Plusnet I am a business customer. Can my bills be sent to my email every month rather than me have to login and download it?

  • RobNoLastName Rob (@RobNoLastName) reported

    @nigelwalsh @EE I left them to join PlusNet mobile. It runs on the EE network but less than half the cost.