Plusnet Outage Report in Oakengates, Telford and Wrekin, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Oakengates, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Oakengates and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
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Plusnet Issues Reports Near Oakengates, England
Latest outage, problems and issue reports in Oakengates and nearby locations:
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Andrew Ball
(@andrewball01) reported
from
Oakengates, England
@Plusnet your DTR T2120 Youview box is without doubt the most appalling piece of technology ever shipped. Remote won't work, locks up, random and ghost recordings. Truly terrible and so unusable I am forced to try the nuclear option and do a factory reset. Not good enough!
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Thia Donnelly
(@ThiaDonnelly) reported
from
Telford and Wrekin, England
@plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service
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Malcolm Maclean 🏴👀🇪🇺
(@seamjm) reported
from
Shifnal, England
@Plusnet @plusnethelp getting no info on your website or helpline. I give up! Been like this for hours now. Pathetic service, very disappointed
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Pauline Turner #pigoneer
(@Pauline54232922) reported
@VictimVodafone Plusnet are very good with customer service. I wish I had stayed with them instead of switching to Vodafone.
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Clive
(@PollockMarrazzo) reported
@Plusnet Dreadful customer service. Father in Law 82 years been promised three time an engineer three times failed to arrive. Service not connected 1 month from start. Dreadful to say the least. Hopeless. Cancel and it'll cost you £107 !!!!
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The Asperger Gamer
(@AspergerGamer) reported
I thought @virginmedia customer service is bad. @TalkTalk takes the cake though. Got transferred over, in circles, to the point I spoke to the same people multiple times. And can't talk to complaints. I've had a line with @Plusnet for 2 years and only 1 issue. Fixed it in hours.
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Mustdriveslower🇬🇧🇺🇸🇮🇱
(@Mustdriveslower) reported
@spikeyspud @spikeyspud it is like this in a lot of places. In fact more and more. I recently had x3 interactions with #Plusnet in which in one I was told like you wrong info and x2 was told actions that were never implemented. People get you off the phone safe that there is no culpability!
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Darrin Andrews
(@Darrin_Andrews1) reported
@Plusnet @plusnethelp so after having internet issues for the last 2 days where our speed has not exceeded 3gb I call customer services this evening and was on hold for 40mins and then when answered duly hung up, not good service I say.I would like a call back and my issue sorted
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Dr. David 🇪🇺🏴🇫🇷🇦🇹🇷🇴
(@DavidCeiriog) reported
Want broadband at home in UK. No need for fixed calls though I understand broadband comes through the phone line. Previously had good service from Plusnet. Won't go near talktalk. Bit worried about Plusnet now because their dealdoubles in price after 18 months. Any advice?
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samharmanwrites
(@SammyjHarman) reported
@Plusnet I tried to pay my bill three times over the phone and there was a system problem on your part meaning I couldn’t You’re now threatening to close my account! I’ve set up a new DD for end of month haven’t got time to sit on a long phone call
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Amanda Hepburn
(@AmandaHepburn3) reported
When will Comic Relief realise those of us on PlusNet cannot donate via text, it’s not allowed on the network and we miss out? 😠 @comicrelief
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Wildoo
(@wildoolimited) reported
@Dominiclangan @bt_uk Try plusnet. owned by BT but great customer service!
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JB
(@J_a_n_e_yB) reported
@NOWHelpTeam Hi yes, says it’s lost internet connection. We checked with PlusNet but no issue on the line/router. I spent an hour on the phone with NOW a few weeks ago where we did updates and factory reset but no good. If I ring you it’s says “sort TV issues online”, which I can’t.