Plusnet

Plusnet Outage Report in Newbold, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newbold, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newbold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newbold, Derbyshire, England 09/18/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newbold, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Chesterfield and Sheffield.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield Phone
United KingdomSheffield Wi-fi
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomSheffield Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newbold, England

Latest outage, problems and issue reports in Newbold and nearby locations:

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

  • jonsmithinfo Jon Smith (@jonsmithinfo) reported from Chesterfield, England

    @Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼

  • FredCoates1999 Freddie Coates (@FredCoates1999) reported from Sheffield, England

    @AdamDickinson01 You’re too kind but it’s all down to Plusnet!

  • _martint81 Martin Tune (@_martint81) reported from Laughton-en-le-Morthen, England

    My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.

  • hannahloufrench Hannah🌻💛 (@hannahloufrench) reported from Sheffield, England

    @UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!

  • Woolyplaces Wooly. 🇪🇺 ❄️ (@Woolyplaces) reported from Chesterfield, England

    Champions League - 4 goals in first 12 minutes I think. Missed them all though thanks to useless @Plusnet service and waste of money BT Sport subscription. Only one mobile phone on in the house and got fibre. Can't wait to get away from Plusnet - avoid at all costs

  • feefee2410 Fiona Radford (@feefee2410) reported from Harthill with Woodall, England

    @plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?

  • TheMagnusShaw Magnus Shaw (@TheMagnusShaw) reported from Chesterfield, England

    Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.

  • MichaelLeneha12 Michael Lenehan (@MichaelLeneha12) reported from Mansfield Woodhouse, England

    @plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.

  • emmachapman74 Emma Chapman (@emmachapman74) reported from Sheffield, England

    @plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • _HelenJones_ Helen Royles-Jones (@_HelenJones_) reported from Sheffield, England

    @plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

  • julie_marsden #StayHomeSaveLives WEAR A MASK😷 (@julie_marsden) reported from Sheffield, England

    @Plusnet hi wonder if you could help, my internet is constantly going off. Please help.

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • ThisIsMahala Mahala (@ThisIsMahala) reported from Mansfield Woodhouse, England

    Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • romuloalex_ Romulo Alex (@romuloalex_) reported from Sheffield, England

    being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JinglyLenny Lenny Hartley Arranach (@JinglyLenny) reported

    @Documark @Plusnet Way to go, i dont get a phone signal at house otherwise i would be doing the same, i get better service in my camper van via phone than at home.

  • SnoopyHibiscus SnoopyLovesHibiscus (@SnoopyHibiscus) reported

    @Plusnet Broadband has been going down since last night. I need this working by tomorrow or I can't work!

  • MaryFurlong10 Mary Furlong (@MaryFurlong10) reported

    @Plusnet have you got service issues with landlines in the LE5 area as trying to contact my vulnerable mother and can’t get through (unfortunately not in the area to go check on her ) or please respond .

  • tamikonatsu NuttyNatsu (@tamikonatsu) reported

    @Plusnet once again dealing with disconnect after disconnect. Engineer gets sent out, it's fine for 2 or 3 months and process is then repeated. Clearly nothing is actually being done to solve the underlying issue.

  • Plusnet Plusnet (@Plusnet) reported

    @StuartFletcher_ Hi Stuart, Happy New Year too you, thanks for reaching out to us with this. I'm sorry your having issues with your broadband. I don't like to hear of a customer having a bad time. Could you DM me your Plusnet username so I can have a look at your account? -Mike.P Sheffield

  • elpajoja Somewhere down South 🇬🇧 (@elpajoja) reported

    @Plusnet 4d to answer? 6 days without phone signal. Not a great service?

  • craigcrowton Craig Crowton (@craigcrowton) reported

    Why on earth did I go with @Plusnet? Phone line down AGAIN and the internet. Even upgraded to the best package and still awful. Their amazing 24/7 helpline says it “cares” and then informs me it’s closed. Bet their software on taking your money is working fine 😡😡😡😡😡😡😡

  • AndyYates33 ⚫️ Andy (@AndyYates33) reported

    @Plusnet Question 230114929 - been waiting for someone to contact me but saw that ticket was closed. Why? Problem of connection drops still occurring daily. Reopen ticket and provide support please.

  • TommoTheTurtlle Tom Fox (@TommoTheTurtlle) reported

    @Plusnet Why does a new customer at my address get offered faster broadband at the same price than we are currently getting? Doesn't seem particularly fair when we've been loyal customers since 2015

  • Plusnet Plusnet (@Plusnet) reported

    @mattybicky Hi, I hope that went to plan for you! Please do get back to us with your username if not or if there's anything else we can help with though. Sorry for the delayed response too by the way, we've been much busier than expected over social media. - Adam - Plusnet Sheffield