Plusnet Outage Report in Newbold, Derbyshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newbold, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newbold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newbold, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Sheffield, Chesterfield, Bakewell and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
||
| Sheffield |
Internet | |
| Chesterfield |
Wi-fi | |
| Sheffield |
Internet | |
| Bakewell |
Internet | |
| Bakewell |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newbold, England
Latest outage, problems and issue reports in Newbold and nearby locations:
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Fiona Radford
(@feefee2410) reported
from
Harthill with Woodall, England
@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
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Tony Barlow
(@Saltbar) reported
from
Derbyshire, England
@BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks
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Craig ⚛︎ Marston
(@CraigMarston) reported
from
Sheffield, England
@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
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Mahala
(@ThisIsMahala) reported
from
Mansfield Woodhouse, England
Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.
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Magnus Shaw
(@TheMagnusShaw) reported
from
Chesterfield, England
Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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Andy 🇺🇦
(@kitcub) reported
from
Chesterfield, England
Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄
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Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Martin Tune
(@_martint81) reported
from
Laughton-en-le-Morthen, England
My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
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Romulo Alex
(@romuloalex_) reported
from
Sheffield, England
being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
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Michael Lenehan
(@MichaelLeneha12) reported
from
Mansfield Woodhouse, England
@plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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talk: Wildlife
(@talk_wildlife) reported
@Plusnet @UswitchUK Been a customer for 20+ years. Called with an issue about a month ago. Told we need a new router and it would be with us in 3 to 5 days. Still waiting, still have an issue with our internet. Not the best customer service!
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Daniel
(@DannyM_W) reported
@Plusnet can someone get in touch about broadband? Ours goes down multiple times a day. Flashing orange light on the router.
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Azurpineapples
(@azurpineapples) reported
@rb_cosmicdust My router did this the first time i joined up with plusnet as well, it may sort itself out in time but if it doesnt you need to grill their support team cause it sucks so bad
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Kirsty Jones
(@KirstyJones07) reported
@Plusnet customer service is just perfect! 2nd time of needing their assistance and both times nothing has been too much trouble. Generally down to earth helpful people!
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Mark
(@OneJabToGo) reported
@GraviteaUK @rogerpsan @martin_payne Lol. Only BT talk about peak times. Them and PlusNet who of course are 100% owned by BT. My speed never dips below 300Mbps. They don’t need to restrict it because the bandwidth is saturated like BT.
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Nick H
(@Va1andre) reported
@bt_uk I'm getting following message on my phone - is this a scam? I have Plusnet sim card not BT. "Emergency alert (operator) this is a test message #2 from BT_UK, please ignore no action is required. OK"
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David lewis
(@David___Lewis) reported
@Plusnet is ****.
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James Archer #CorruptioOptimiPessima
(@JamesKAArcher) reported
So, my internet was buggered for two hours because my phone provider put a messaging service on my landline without telling me and the intermittent dial tone messed with the broadband. Cheers @Plusnet. Yes, I checked my account and it's not even on there...
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talk: Wildlife
(@talk_wildlife) reported
@Plusnet Been a customer for 20+ years. Called with an issue about a month ago. Told we need a new router and it would be with us in 3 to 5 days. Still waiting, still have an issue with our internet. Not the best customer service! @ChooseUK
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Ryan ‘CITYROLLER’ O’Donnell
(@3HandedPoker) reported
Due to bad internet I have abandoned the goal of 6k games this month. I will relax this week and study more. Then once the internet is stable and a back up installed I will start a 30 day 6k game challenge. @Plusnet you will be the death of me. #notreliable