Plusnet Outage Report in Newbold, Derbyshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newbold, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newbold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (9%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Newbold, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Sheffield, Dronfield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Internet | |
| Dronfield |
TV | |
| Sheffield |
Internet | |
| Sheffield |
Wi-fi | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newbold, England
Latest outage, problems and issue reports in Newbold and nearby locations:
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Kelly
(@kelly_tengi) reported
from
Sheffield, England
@Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.
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Craig ⚛︎ Marston
(@CraigMarston) reported
from
Sheffield, England
@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
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Andy 🇺🇦
(@kitcub) reported
from
Chesterfield, England
Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Romulo Alex
(@romuloalex_) reported
from
Sheffield, England
being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
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Mahala
(@ThisIsMahala) reported
from
Mansfield Woodhouse, England
Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.
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Motion Framework
(@MotionFramework) reported
from
Derbyshire, England
@Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.
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Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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Michael Lenehan
(@MichaelLeneha12) reported
from
Mansfield Woodhouse, England
@plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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Tony Barlow
(@Saltbar) reported
from
Derbyshire, England
@BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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Martin Tune
(@_martint81) reported
from
Laughton-en-le-Morthen, England
My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
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Fiona Radford
(@feefee2410) reported
from
Harthill with Woodall, England
@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Billy Casper
(@thebillycasper) reported
@Plusnet Seen the update thanks but no urgency from @WeAreOpenreach to sort the issue. Will be 6 days before they probably get out and sort external fault. Will be 12 days without Broadband service this month @OmbudServices
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Monkeyman
(@inbozwetrust) reported
@jovington21 @FlagOnThePlayUk @NFL I use firestick. Works well most of the time. I did have problems with it loading when I was with Plusnet but I've moved to Now TV it loads first time everytime (touch wood)
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Jonathan Morris
(@MorrisJonathan) reported
Argh.. annual accounts: fixed-line broadband went down in middle of some transfers. Re-routed through a 4G provider to let my provider know. @Plusnet fixed the problem in about 10 minutes: well done!
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Dave Eden
(@Eden0882) reported
@Plusnet I'm constantly having to restart my router multiple times a day to get board and connected, registered a ticket no reply and now the Plusnet website isn't working correctly and states I'm changing my package....why have the service standard declined so quickly?
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Richard McCall
(@RicardoMcC) reported
@ulrsor @Plusnet Similar problem here. Have raised a ticket in the portal but no response yet.
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Plusnet
(@Plusnet) reported
@MgnErsk Hi there, sorry to see this. We're not actually aware of any issues but please do send us a DM with your username if there's still a problem. - Adam - Plusnet Sheffield.
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Richard McCall
(@RicardoMcC) reported
@Plusnet can someone get me an update on my broadband connection please? Question ID 214367300 in the help assistant. I’ve been waiting 2 days with very patchy internet and no response. Thanks
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Jamie Lee Goodchild
(@Smiler_889) reported
So now happy customer in regards to @Plusnet resolving my complaint with a month's free broadband. Thank you @Plusnet for more then "I'm Sorry" 👍
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Gael McLaughlin
(@gaelmcl) reported
@Plusnet hi is there a fault in Berkshire issue? Service so bad I open an app and TV freezes….not good….
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BenCohen33
(@BenCohen33) reported
@Plusnet Come on - you can do better than cut and paste responses. I was on the phone for hours with your staff three times on friday. I was told that these speeds were allowable. Allowable but p*** poor!!