Plusnet

Plusnet Outage Report in Newbold, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newbold, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newbold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newbold, Derbyshire, England 03/22/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newbold, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Chesterfield, Dronfield, Mansfield and Bakewell.

Loading map, please wait...
City Problem Type Report Time
United KingdomChesterfield E-mail
United KingdomDronfield E-mail
United KingdomMansfield E-mail
United KingdomBakewell E-mail
United KingdomSheffield Internet
United KingdomMansfield Internet

Community Discussion

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Plusnet Issues Reports Near Newbold, England

Latest outage, problems and issue reports in Newbold and nearby locations:

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

  • romuloalex_ Romulo Alex (@romuloalex_) reported from Sheffield, England

    being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • CraigMarston Craig ⚛︎ Marston (@CraigMarston) reported from Sheffield, England

    @AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…

  • ThisIsMahala Mahala (@ThisIsMahala) reported from Mansfield Woodhouse, England

    Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.

  • FredCoates1999 Freddie Coates (@FredCoates1999) reported from Sheffield, England

    @AdamDickinson01 You’re too kind but it’s all down to Plusnet!

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • _HelenJones_ Helen Royles-Jones (@_HelenJones_) reported from Sheffield, England

    @plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

  • MichaelLeneha12 Michael Lenehan (@MichaelLeneha12) reported from Mansfield Woodhouse, England

    @plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.

  • kelly_tengi Kelly (@kelly_tengi) reported from Sheffield, England

    @Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.

  • _martint81 Martin Tune (@_martint81) reported from Laughton-en-le-Morthen, England

    My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • kitcub Andy 🇺🇦 (@kitcub) reported from Chesterfield, England

    Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄

  • jonsmithinfo Jon Smith (@jonsmithinfo) reported from Chesterfield, England

    @Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼

  • hannahloufrench Hannah🌻💛 (@hannahloufrench) reported from Sheffield, England

    @UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!

  • julie_marsden #StayHomeSaveLives WEAR A MASK😷 (@julie_marsden) reported from Sheffield, England

    @Plusnet hi wonder if you could help, my internet is constantly going off. Please help.

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • TheMagnusShaw Magnus Shaw (@TheMagnusShaw) reported from Chesterfield, England

    Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.

  • feefee2410 Fiona Radford (@feefee2410) reported from Harthill with Woodall, England

    @plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KatherineFaroo6 Katherine Farooqi (@KatherineFaroo6) reported

    @Plusnet no response to my urgent query very poor customer service

  • KateFox38212087 Kate Fox (@KateFox38212087) reported

    @Plusnet Is your Customer Service open today? It says on your website open Monday - Sunday 8am to 8pm but when you ring the phone line it says Monday - Friday???

  • StephenB000 stephen barnes (@StephenB000) reported

    @Plusnet I’ve mobile through you but I’ve a technical question EE won’t help as I pay Plusnet & today customer sacs told me to poke around in the settings to work it out & refused to talk me through it, is that customer service…

  • CeeJay69455777 Cee Jay (@CeeJay69455777) reported

    @Plusnet is there a problem.. Internet keeps going off

  • eljefecarlito Carlos (@eljefecarlito) reported

    No one use @Plusnet, they told me it would take a month to fix my internet connection and that there was nothing they can do. Coincidentally, the day after I enabled @Hyperoptic, Plusnet engineers finally come and fix the issue. Scummy business practices

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported

    No engineers appears to be about working on the fibre optic network going in so as of today I will be checking BT Wholesale broadband checker and will be ready to call Plusnet as soon as it becomes available in this area

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported

    @Plusnet hiya, is internet down?

  • cornish_poet Jo Hoskin (@cornish_poet) reported

    @Plusnet No I've spoken to enough people about this ongoing issue and they said there's no resolution date! Apparently you can't get the part's!

  • WintonMarc Marc Winton (@WintonMarc) reported

    @Plusnet i made the decision to transfer my broadband service from sky to Plusnet, and we have now been without broadband for three days. I work from home, and my daughters cannot submit their homework either. Although I was promised to be contacted yesterday by 5pm,heard nothing

  • kgrowland Keith Rowland (@kgrowland) reported

    @Plusnet Any mobile signal problems in the Dover/Deal area? Been down for a couple of days.