Plusnet Outage Report in Harthill with Woodall, Rotherham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Harthill with Woodall, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harthill with Woodall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Harthill with Woodall, Rotherham, England
The most recent Plusnet outage reports came from the following cities: Sheffield and Thurcroft.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Thurcroft |
Wi-fi | |
| Sheffield |
||
| Sheffield |
Internet | |
| Chesterfield |
Wi-fi | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Harthill with Woodall, England
Latest outage, problems and issue reports in Harthill with Woodall and nearby locations:
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Emma Chapman
(@emmachapman74) reported
from
Sheffield, England
@plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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Magnus Shaw
(@TheMagnusShaw) reported
from
Chesterfield, England
Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.
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Gavin Wood
(@Woodgavaroo) reported
from
Conisbrough, England
@Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Simone 🇯🇲🇻🇨🇰🇳
(@Simone_Anderson) reported
from
Nottinghamshire, England
@Plusnet hi my internet and phone service has been abysmal for months please get back to me ASAP
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Romulo Alex
(@romuloalex_) reported
from
Sheffield, England
being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
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Mahala
(@ThisIsMahala) reported
from
Mansfield Woodhouse, England
Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Martin Tune
(@_martint81) reported
from
Laughton-en-le-Morthen, England
My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
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Fiona Radford
(@feefee2410) reported
from
Harthill with Woodall, England
@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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Charlie Cottam
(@charliecottam) reported
from
Worksop, England
@plusnethelp Hi! Switched from Sky 6 months ago to PlusNet. Internet constantly dropping out (never had a problem in ten years). Usually at night or when two devices online. Any advice? Have reset and unplugged and used master socket. Frustrating as trying also to work from home!
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Michael Lenehan
(@MichaelLeneha12) reported
from
Mansfield Woodhouse, England
@plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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FamilyLawArbitration
(@RoeArbitration) reported
@plusnet Your engineer says he can’t fix our problem and we should be on ASDL. Have you called us to follow up? No. #poorservice. #complaint
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Obliquity 🖤🤍💜💛 💙🍍
(@obliquitywrites) reported
@zoetunstall @matthewrayner @Plusnet I had similar problems, plus lengthy outages and being outright ignored by Virgin as well, so I wouldn't pick them, either.
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Martin -
(@Martin76x) reported
from
Inverness, Scotland
When @Plusnet Blatantly lie to me and take the money for the bill the promised was covered by credit #WTF #LIES #TradingStandards
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Obliquity 🖤🤍💜💛 💙🍍
(@obliquitywrites) reported
Also, opening up Plusnet DMs today reminded me that, despite requesting a DM last time we had an issue, nobody actually ever responded to it.
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Tony H
(@The_Morningstar) reported
@jugglerbry @Plusnet I had similar problems with my speeds via wifi, the gentleman from Plusnet support suggested that I changed my 2.4ghz wifi channel. It's caused by too many other routers in range of you using the same channel. I now mostly have 67Mbs+ download speeds
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Johnny R
(@prince_of_ales) reported
@Plusnet This isn't desperately urgent but if you could get the ball rolling? Having problems accessing Plusnet Call Protect- logged a couple of jobs but still not rectified. Just tried 1572 - "service can't be connected". *** ticked on call features marked as "currently active"?
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Tony H
(@The_Morningstar) reported
@jugglerbry @WolfBaginski @Plusnet I would use a good wifi analyser app and check how many other local routers are using the same channel for 2.4ghz. I've been in the situation where my signal has been competing with 6 or other routers on the same channel. 5ghz shouldn't be a problem.
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Martyn8484
(@martyn8484) reported
@Plusnet my new wifi setup started with you today. I can't get my alexa or ring doorbell to connect. I've tried all sorts. Help!
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Plusnet
(@Plusnet) reported
@JacquiPybus Thanks Jacqui, we'll reply back to that as soon as possible. I've just tried calling 0800 432 0200 myself and the call connected fine, did you make the call from a mobile or a landline when you had that issue? - Adam - Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@actomox Hi there, our network doesn't support the use of short code numbers, I'm really sorry if that disappoints. - Adam - Plusnet Sheffield