Plusnet outages and service status in Harthill with Woodall, England

Problems in the last 24 hours in Harthill with Woodall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harthill with Woodall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Harthill with Woodall, England

The most recent Plusnet outage reports came from the following cities: Sheffield, and Chesterfield.

City	Problem Type	Report Time
Sheffield	Wi-fi	10 hours ago
Sheffield	Phone	4 days ago
Sheffield	Phone	4 days ago
Chesterfield	Internet	28 days ago
Dronfield	Total Blackout	3 months ago
Sheffield	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Harthill with Woodall, England

Latest outage, problems and issue reports in Harthill with Woodall and nearby locations:

• 
  Helen Royles-Jones (@_HelenJones_) reported 2 minutes ago from Sheffield, England

  @plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

• 
  Fiona Radford (@feefee2410) reported 4 minutes ago from Harthill with Woodall, England

  @plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?

• 
  Hannah🌻💛 (@hannahloufrench) reported 6 minutes ago from Sheffield, England

  @UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!

• 
  #StayHomeSaveLives WEAR A MASK😷 (@julie_marsden) reported 10 minutes ago from Sheffield, England

  @Plusnet hi wonder if you could help, my internet is constantly going off. Please help.

• 
  Craig ⚛︎ Marston (@CraigMarston) reported 11 minutes ago from Sheffield, England

  @AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…

• 
  Wendy Kirkland (@JazzKittenWendy) reported 13 minutes ago from Chesterfield, England

  @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

• 
  Magnus Shaw (@TheMagnusShaw) reported 17 minutes ago from Chesterfield, England

  Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.

• 
  Romulo Alex (@romuloalex_) reported 18 minutes ago from Sheffield, England

  being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

• 
  Kelly (@kelly_tengi) reported 19 minutes ago from Sheffield, England

  @Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.

• 
  Jon Smith (@jonsmithinfo) reported 23 minutes ago from Chesterfield, England

  @Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼

• 
  Dave Evans (@rdt_daveevans) reported 24 minutes ago from Sheffield, England

  @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

• 
  Martin Tune (@_martint81) reported 26 minutes ago from Laughton-en-le-Morthen, England

  My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.

• 
  Freddie Coates (@FredCoates1999) reported 32 minutes ago from Sheffield, England

  @AdamDickinson01 You’re too kind but it’s all down to Plusnet!

• 
  Gavin Wood (@Woodgavaroo) reported 33 minutes ago from Conisbrough, England

  @Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?

• 
  Emma Chapman (@emmachapman74) reported 34 minutes ago from Sheffield, England

  @plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet

• 
  Simone 🇯🇲🇻🇨🇰🇳 (@Simone_Anderson) reported 37 minutes ago from Nottinghamshire, England

  @Plusnet hi my internet and phone service has been abysmal for months please get back to me ASAP

• 
  Lucas Jedrzejak (@LucasJed) reported 44 minutes ago from Sheffield, England

  @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

• 
  suntattoo66 (@suntattoo66) reported 47 minutes ago from Sheffield, England

  @Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

• 
  Wooly. 🇪🇺 ❄️ (@Woolyplaces) reported 57 minutes ago from Chesterfield, England

  Champions League - 4 goals in first 12 minutes I think. Missed them all though thanks to useless @Plusnet service and waste of money BT Sport subscription. Only one mobile phone on in the house and got fibre. Can't wait to get away from Plusnet - avoid at all costs

• 
  Emma lovatt (@Emlovatt09) reported 58 minutes ago from Worksop, England

  @Plusnet awful customer service shocking be careful you dont get robbed by them

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert Martin (@AndyGraysdouble) reported 6 minutes ago

  Before BT/EE ever regale us with what they do in AI they might first get round to getting vulnerable customer digital switchovers done quickly and seamlessly- a total shambles @BT @EE @Plusnet

• 
  New Forest Dog 🌈 and Her Indoors (@NewForestDog) reported 9 minutes ago

  @Jemima114 Thanks. Yes. Plusnet come out top for customer support in my online searches. But always good to get views from actual users too!

• 
  Nicky Robson (@Nicky_Robson) reported 18 minutes ago

  @Plusnet @plusnet you team have still not responded despite your assurance that you will help - when should I expect the promised call back?

• 
  mandy (@mandy83906280) reported 19 minutes ago

  @Benleo They, Virgin media are terrible. I'm with Plusnet now, wonderful customer service, always speak to an English person in UK, they pick up quick too.

• 
  exe | @terminate (@terminate) reported 20 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 24 minutes ago

  @Plusnet Ok. I will wait for them to contact me then as I'm not chasing again, given I get ofcom-mandated compensation for missed appointments and delays of starting a service after an agreed date.

• 
  (((Tim from Radio Clash))) 🌈 🏳️‍🌈💛🤍💜🖤 (@radioclashblog) reported 24 minutes ago

  Sadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.

• 
  David McGinlay (@Quigmeister) reported 24 minutes ago

  @Plusnet The new service is at least 10x faster and cheaper than what you can offer. It’s due to start after my contract with you expires, so I don’t appreciate the continued pressure to stay with an inferior more expensive service

• 
  Mike Foster (@MikeFoster54) reported 26 minutes ago

  @Plusnet why is your website down?

• 
  Dean Tykester Holden 🩷🩷🩵🎗🩵🩵🩵🩵🩷🩷🩷🩷🩷🌻 (@thetykester) reported 29 minutes ago

  @WriteMindedPub @EE @Plusnet i switched to plusnet about 6 months ago, brilliant service first class customer service too, and deffo cheaper than EE my previous provider