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Plusnet Outage Report in Harthill with Woodall, Rotherham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Harthill with Woodall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harthill with Woodall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Harthill with Woodall, England

The most recent Plusnet outage reports came from the following cities: Sheffield, Chesterfield, and Dronfield.

CityProblem TypeReport Time
Sheffield Total Blackout 12 days ago
Chesterfield E-mail 1 month ago
Dronfield E-mail 2 months ago
Sheffield Internet 3 months ago
Thurcroft Wi-fi 3 months ago
Sheffield E-mail 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Harthill with Woodall, England

Latest outage, problems and issue reports in Harthill with Woodall and nearby locations:

  • ThisIsMahala
    Mahala (@ThisIsMahala) reported from Mansfield Woodhouse, England

    Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.

  • FredCoates1999
    Freddie Coates (@FredCoates1999) reported from Sheffield, England

    @AdamDickinson01 You’re too kind but it’s all down to Plusnet!

  • LucasJed
    Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • jonsmithinfo
    Jon Smith (@jonsmithinfo) reported from Chesterfield, England

    @Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼

  • CraigMarston
    Craig ⚛︎ Marston (@CraigMarston) reported from Sheffield, England

    @AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…

  • _martint81
    Martin Tune (@_martint81) reported from Laughton-en-le-Morthen, England

    My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.

  • Woodgavaroo
    Gavin Wood (@Woodgavaroo) reported from Conisbrough, England

    @Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?

  • hannahloufrench
    Hannah🌻💛 (@hannahloufrench) reported from Sheffield, England

    @UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!

  • feefee2410
    Fiona Radford (@feefee2410) reported from Harthill with Woodall, England

    @plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?

  • kelly_tengi
    Kelly (@kelly_tengi) reported from Sheffield, England

    @Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.

  • LucasJed
    Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • romuloalex_
    Romulo Alex (@romuloalex_) reported from Sheffield, England

    being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

  • charliecottam
    Charlie Cottam (@charliecottam) reported from Worksop, England

    @plusnethelp Hi! Switched from Sky 6 months ago to PlusNet. Internet constantly dropping out (never had a problem in ten years). Usually at night or when two devices online. Any advice? Have reset and unplugged and used master socket. Frustrating as trying also to work from home!

  • julie_marsden
    #StayHomeSaveLives WEAR A MASK😷 (@julie_marsden) reported from Sheffield, England

    @Plusnet hi wonder if you could help, my internet is constantly going off. Please help.

  • kitcub
    Andy 🇺🇦 (@kitcub) reported from Chesterfield, England

    Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄

  • MichaelLeneha12
    Michael Lenehan (@MichaelLeneha12) reported from Mansfield Woodhouse, England

    @plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.

  • _HelenJones_
    Helen Royles-Jones (@_HelenJones_) reported from Sheffield, England

    @plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

  • Simone_Anderson
    Simone 🇯🇲🇻🇨🇰🇳 (@Simone_Anderson) reported from Nottinghamshire, England

    @Plusnet hi my internet and phone service has been abysmal for months please get back to me ASAP

  • suntattoo66
    suntattoo66 (@suntattoo66) reported from Sheffield, England

    @Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

  • rdt_daveevans
    Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BurtieBrom
    Mark Bromhall (@BurtieBrom) reported

    Currently listening to the entire back catalogue of Christmas songs while on hold waiting for @Plusnet customer services to pick the phone up😡😡😡😡😡😡 @plusnethelp

  • Liz_Lemon_CoolJ
    Liz Lemon (@Liz_Lemon_CoolJ) reported

    @Plusnet far from the award winning customer service you claim! Please also don’t blame Covid because sky’s customer service during the same period has been exemplary and reliable

  • concretebadger
    Martin is still staying at home (@concretebadger) reported

    @theshillito @Plusnet I'm so sorry to hear about all this. Even BT offer wireless hubs when they can't connect your broadband (which happened to me earlier this year)! I had a bad experience with Plusnet trying to overcharge me a few years ago after moving home. The ombudsman had to get involved!

  • jodie_m_brown
    Jodie Brown (@jodie_m_brown) reported

    @plusnethelp I tried to join plusnet with your Black Friday deals, and twice my order has failed because my current provider has rejected the switch request. Your phone lines are unavailable. How can I resolve this or cancel my subscription as this is such poor service?

  • DixonHeat363
    Heather Dixon (@DixonHeat363) reported

    @Plusnet pleass could you let me know when my broad band is going live i have rang and sent messages but had no reply not a very happy customer my username is heather363

  • AntonyShepherd
    Antony Shepherd (@AntonyShepherd) reported

    @theshillito @Plusnet That's lousy customer service, it's their mistake and they should be fixing it ASAP rather than fobbing you off.

  • AgentLittleP
    Paul #WhatDayIsItEdition (@AgentLittleP) reported

    @theshillito @Plusnet Tbh I'd cancel the contract and DD as your fully within your rights to do so, if they fail to see this you could get the ombudsman involved.. I really hate it when companies fob people off like @phya_manga said it just p***es me off just hearing about it!

  • ButtonsPressing
    Rory Presses 📺 buttons 🌱 (@ButtonsPressing) reported

    @plusnethelp is plusnet down in South Manchester please?

  • theshillito
    Peter Shillito 🏳️‍🌈 (@theshillito) reported

    @AgentLittleP @Plusnet @phya_manga I called BT and they're setting us up with an alternative *today* and landline connection only a few days after Plusnet would. I am on phone to cancel contract and have already cancelled DD

  • gemmarobinson95
    Gemma Robinson (@gemmarobinson95) reported

    I will never ever go with @plusnet again and I would advise anyone I know to avoid them too. Can’t get in touch with any support unless I call up; live chat is offline constantly and tweets are constantly ignored.