Plusnet Outage Report in Harthill with Woodall, Rotherham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Harthill with Woodall, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harthill with Woodall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Harthill with Woodall, Rotherham, England
The most recent Plusnet outage reports came from the following cities: Chesterfield and Dronfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
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| Dronfield |
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| Sheffield |
Internet | |
| Thurcroft |
Wi-fi | |
| Sheffield |
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| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Harthill with Woodall, England
Latest outage, problems and issue reports in Harthill with Woodall and nearby locations:
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Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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Michael Lenehan
(@MichaelLeneha12) reported
from
Mansfield Woodhouse, England
@plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.
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Craig ⚛︎ Marston
(@CraigMarston) reported
from
Sheffield, England
@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Martin Tune
(@_martint81) reported
from
Laughton-en-le-Morthen, England
My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Mahala
(@ThisIsMahala) reported
from
Mansfield Woodhouse, England
Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.
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Simone 🇯🇲🇻🇨🇰🇳
(@Simone_Anderson) reported
from
Nottinghamshire, England
@Plusnet hi my internet and phone service has been abysmal for months please get back to me ASAP
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Romulo Alex
(@romuloalex_) reported
from
Sheffield, England
being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
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Charlie Cottam
(@charliecottam) reported
from
Worksop, England
@plusnethelp Hi! Switched from Sky 6 months ago to PlusNet. Internet constantly dropping out (never had a problem in ten years). Usually at night or when two devices online. Any advice? Have reset and unplugged and used master socket. Frustrating as trying also to work from home!
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Fiona Radford
(@feefee2410) reported
from
Harthill with Woodall, England
@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
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Gavin Wood
(@Woodgavaroo) reported
from
Conisbrough, England
@Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?
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Andy 🇺🇦
(@kitcub) reported
from
Chesterfield, England
Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Kelly
(@kelly_tengi) reported
from
Sheffield, England
@Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Gardner
(@mttkgrdnr) reported
@Plusnet hi can someone please dm me as I've got a billing issue (DD didn't go out as I didn't realise bill was going up and didn't have enough in the bills account). In a bit of a panic that it might go down as a missed payment and stop me getting a mortgage next month!
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Natalie
(@Chee5e) reported
@SkyHelpTeam Hi William, still no internet 😕 we have another engineer coming out Monday but I don’t know if this will help. I think the line is stuck between Sky & Plusnet & we are on day 18 of no internet.
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Sarah
(@tearsofpearls) reported
@Plusnet my Internet speed keeps dropping way below what it should be. When I reported it it was suddenly back up to normal but its struggling again tonight? Is there a better fix for this please?
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Plusnet
(@Plusnet) reported
@sukainana Hi there, I'm really sorry about the connection problems. Please send us a DM with your username, I'll look into it and do all I can to get it sorted. - Adam - Plusnet Sheffield
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Katharine
(@BombeDeChaton) reported
@Plusnet The technician who visited last week said he would report what he thought the problem was and that another type of technician would need to come out, was this not done?
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Jord
(@JtW_1878) reported
I know my tweets aren't very far reaching, but here's my tale of woe about my hunt for a better broadband deal, on the off chance that @skytv, @Plusnet, @TalkTalk & #UtilityWarehouse see this & take steps to improve their customer service...
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♡Kat♡
(@MarraBob) reported
@Plusnet hi, my service was restricted as I paid a mere 2 days after my bill date-bit unfair that you literally get no chance to pay your bill! However, I have paid this morning and normally comes back on straightaway, but this time it's still not working :-(
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Gibbie55
(@gibbie46) reported
@Plusnet Not really an adequate solution for what you have admitted is your mistake. 4g coverage is patchy and does not provide the bandwidth I require, as a result I will now have to travel to one of our offices a 5hr round trip daily. Anyone reading this DO NOT sign up to Plusnet.
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Evelyn Wilcock
(@EvelynWilcock) reported
@Plusnet Thank you for checking for us. We tried changing to Netflix and it was eventually fine which suggests the problem was not with Plus net but was possiby the BBC i player which had already required a new sign in from our other TV. We have a tv licence.
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Sharon Johnson
(@SJECoaching) reported
@Plusnet morning! Is there a signal issue in Wensleydale North Yorkshire currently? Have had no service since yesterday, likewise husband on EE same issue?