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Plusnet

Plusnet Outage Report in Horbury, City and Borough of Wakefield, England

Why is my Plusnet service not working?

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If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Horbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Horbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Horbury, England

The most recent Plusnet outage reports came from the following cities: Normanton, Halifax, Batley, Morley, Bradford, and Leeds.

CityProblem TypeReport Time
Normanton Wi-fi 2 days ago
Halifax Internet 6 days ago
Batley Internet 6 days ago
Halifax Wi-fi 6 days ago
Batley Internet 16 days ago
Halifax Internet 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Horbury, England

Latest outage, problems and issue reports in Horbury and nearby locations:

  • davejackobantam
    Dave (@davejackobantam) reported from Leeds, England

    Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬

  • chelsyholland1
    chelsyholland (@chelsyholland1) reported from Castleford, England

    Sat with my iPad not even 2 foot away from the router and I can’t even load an app shocking from @plusnethelp @Plusnet as a fibre extra customer! Christ alive what happens if you have normal internet service. Does a carrier pigeon deliver messages?!?

  • Quinch1199
    Quinch Gaming (@Quinch1199) reported from Leeds, England

    @plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?

  • chickvonpea
    🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England

    @EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.

  • chickvonpea
    🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England

    @EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other.

  • JohnFin75257340
    John Finch (@JohnFin75257340) reported from Horbury, England

    @Plusnet Why is my Landline bill higher this month? There are 3 calls allegedly made to 01159338000. We never made these calls yet we have been charged 40 pence for each call. I think that this is a scam. Please can you check.

  • shakitv
    Shakir Ahmed (@shakitv) reported from Dewsbury, England

    @Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful

  • doddytyke
    Doddy (@doddytyke) reported from Penistone, England

    @Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??

  • Porter__Face
    Richard Porter (@Porter__Face) reported from Halifax, England

    45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought

  • doddytyke
    Doddy (@doddytyke) reported from Penistone, England

    @Plusnet I can send texts but not receiving any. Help please!!

  • doddytyke
    Doddy (@doddytyke) reported from Penistone, England

    @maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange

  • Ella_Sunflower_
    Ella Lockwood 🌻 (@Ella_Sunflower_) reported from Castleford, England

    @Plusnet My Router arrived today and all lights are on except internet.... any ideas how to fix this? (I've been trying to get through since Friday)

  • esorm
    Matthew Rose (@esorm) reported from Honley, England

    @Plusnet you’ve archived some important emails but kindly advised I can have them restored. Your online messaging and telephony service seems impenetrable to request the restore - can you help?

  • Porter__Face
    Richard Porter (@Porter__Face) reported from Halifax, England

    Need to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games

  • micksteer
    Mick Steer (@micksteer) reported from Dodworth, England

    @Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?

  • doddytyke
    Doddy (@doddytyke) reported from Penistone, England

    @Plusnet I've only just moved over to Plusnet from years with Vodafone. Let's say it's not a great start to being with you. I required help on Thursday and not today.

  • Exfostercarer
    supernanna (@Exfostercarer) reported from Dewsbury, England

    @nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.

  • adrianswimmer
    Adrian Hawley (@adrianswimmer) reported from Meltham, England

    @plusnet I'm trying to turn off the answer service via the online manage your account.... The account says an error has occurred "you can't change your products for the moment, you have an order which is currently being processed. Please try again later". 8 months it said this.

  • doddytyke
    Doddy (@doddytyke) reported from Penistone, England

    @johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now

  • ElectricOblong
    Chris Freeman (@ElectricOblong) reported from Garforth, England

    @plusnet joined up this week and so far it’s terrible!!! No response from support and terrible performance. Have I made a mistake

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • yorkshabastard
    LlamaSouffle27 (@yorkshabastard) reported

    @Plusnet It's not good value when you mess up, close an active account resulting in no service multiple times and then charge an early cancellation fee which hasn't been returned for over six weeks in a cost of living crisis. #uselessplusnetthieves

  • mdfdvntrs
    Modified Ventures (@mdfdvntrs) reported

    @jane_touil @Plusnet @plusnet are scammers. They were unable to deliver a working dsl "broadband" when I moved into a new place (only line option available), then dragged things out with promises beyond the legal 14 days and now extort me out of £200 to get rid of them - tried to cancel since day 8.

  • AndyGWolf359
    Andy G (@AndyGWolf359) reported

    @gentoopb66 @LordWilsonVILLA @Plusnet I’ve had plusnet and I agree they are ****. All the marketing we are great and cheap. Try getting hold of them through customer services and they never bloody listen.

  • TheRealCudit
    Judit Garab (@TheRealCudit) reported

    @Plusnet The link on Instagram doesn't work... Just sayin'

  • Plusnet
    Plusnet (@Plusnet) reported

    @sjcoates67 Hi there Steven, I'm sorry about the problems you've been having with a lack of mobile signal. We're not aware of any issues but please get back to me with your mobile number if that's still a problem. Adam - Plusnet Sheffield

  • Beelzebab666
    Beelzebab (@Beelzebab666) reported

    .@Plusnet Do the engineers ever show up? Second time nobody has arrived and nobody has the decency to call us. Total waste of time. WE have to call YOU in order to find out what's going on and nobody at customer service has asnwers. Do you and OpenReach speak to each other? 🙃

  • 2_Wheeled_Wolf
    @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    Oh wow @Plusnet, you really don't get it! You were charging me nearly £45 & you wanted me to pay it for October & you didn't raise the cancellation of the contract til after the bill was raised & refused to cancel my contract for past month. There's was no way I was paying it!

  • ivbart
    Ivan Bartolo (@ivbart) reported

    There seems to be a #plusnet mass outage in the Hebden Bridge area - phone OK but no #broadband. Plusnet told me it will last until 11am tomorrow 6 Nov.

  • RP_VictorHarvey
    Ruth Illing (@RP_VictorHarvey) reported from Rugby, England

    @Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!

  • ag_barrett
    Anthony Barrett (@ag_barrett) reported

    @Plusnet I have no signal since earlier this morning and cannot make or receive mobile calls. My postcode is BB44RA and my mobile number is 07570812176. I have not been advised of any problems by Plusnet. Can you please look into this