Plusnet Outage Report in Horbury, City and Borough of Wakefield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Horbury, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Horbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Plusnet
Plusnet is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Horbury, City and Borough of Wakefield, England
The most recent Plusnet outage reports came from the following cities: Batley, Halifax, Morley, Bradford, Leeds and Holmfirth.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Horbury, England
Latest outage, problems and issue reports in Horbury and nearby locations:
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Ryan
(@hydey17) reported
from
Hemsworth, England
@Plusnet absolutely shocking service had 5Mbps internet for 2 days now no reply no interest shown whatsoever can safely say the internet provider will be getting changed shortly!!!!
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Ella Lockwood 🌻
(@Ella_Sunflower_) reported
from
Castleford, England
@Plusnet My Router arrived today and all lights are on except internet.... any ideas how to fix this? (I've been trying to get through since Friday)
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Adrian Hawley
(@adrianswimmer) reported
from
Meltham, England
@plusnet I'm trying to turn off the answer service via the online manage your account.... The account says an error has occurred "you can't change your products for the moment, you have an order which is currently being processed. Please try again later". 8 months it said this.
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Doddy
(@doddytyke) reported
from
Penistone, England
@maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange
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Shakir Ahmed
(@shakitv) reported
from
Dewsbury, England
@Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful
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Dave
(@davejackobantam) reported
from
Leeds, England
Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬
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supernanna
(@Exfostercarer) reported
from
Dewsbury, England
@nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.
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🐣🐥 Sarah 🐣 🐥
(@chickvonpea) reported
from
Meltham, England
@EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other.
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Richard Porter
(@Porter__Face) reported
from
Halifax, England
Need to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games
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Quinch Gaming
(@Quinch1199) reported
from
Leeds, England
@plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?
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carwu1
(@carwu1) reported
from
Leeds, England
@RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work
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Chris Freeman
(@ElectricOblong) reported
from
Garforth, England
@plusnet joined up this week and so far it’s terrible!!! No response from support and terrible performance. Have I made a mistake
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Richard Porter
(@Porter__Face) reported
from
Halifax, England
45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought
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John Finch
(@JohnFin75257340) reported
from
Horbury, England
@Plusnet Why is my Landline bill higher this month? There are 3 calls allegedly made to 01159338000. We never made these calls yet we have been charged 40 pence for each call. I think that this is a scam. Please can you check.
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🐣🐥 Sarah 🐣 🐥
(@chickvonpea) reported
from
Meltham, England
@EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.
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Clare
(@Clare231965) reported
from
Darton, England
So Plusnet not only couldn’t they give me a service they now are charging me £67 for the privilege! Cheeky bastards they can take me to court they’re getting **** all
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chelsyholland
(@chelsyholland1) reported
from
Castleford, England
Sat with my iPad not even 2 foot away from the router and I can’t even load an app shocking from @plusnethelp @Plusnet as a fibre extra customer! Christ alive what happens if you have normal internet service. Does a carrier pigeon deliver messages?!?
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet I can send texts but not receiving any. Help please!!
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??
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Mick Steer
(@micksteer) reported
from
Dodworth, England
@Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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LouisianaSwampPeach 🌸
(@peach_swamp) reported
@Plusnet my broadband has been switching off for up to ten minutes - usually only 2 or 3 - a couple times a day for nearly a week. Always outside of support hours. How am I supposed to get help?
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Marc Lancaster
(@Kiefer1667) reported
@Plusnet No, can never get through to anyone.....
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Richard Madden
(@RMadden85) reported
@BeaumontDMD During my 18 months with them I didn't actually require customer services so can't comment lol. I left them for Plusnet in 2020 as they were a lot cheaper for broadband and landline calls, think it was £25.99 but I got a £75 Pre-paid debit card.
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Brian Hunter
(@_Brian_Hunter) reported
PlusNet service seems to be poorer than it used to be. My friend has moved house and signed up for PlusNet fibre broadband. All went well until it stopped working. 1st person: told him it was a fault in his house, the engineer would visit in next 5 working days.
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RANGER MIKE
(@VOLRANGER398) reported
@Plusnet could you give Patricia on your help desk a big hug from me, patiently talked me through my internet problem so I could get re connected, she is based in Sheffield
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Sharon 💙🏳️🌈🇺🇦
(@The_Retro_Rose) reported
@Plusnet is there any time estimate on a fix time for the network issues in OL14? I work from home so it’d be useful to have an estimate. Thanks
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Brian Hunter
(@_Brian_Hunter) reported
will PlusNet pay for it? "Maybe, get the cost and let us know" @Plusnet Do you have a mechanism to keep an internet service you provide working or should we all buy internet from Vodaphone?
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Tommy Haddon
(@hellofthedevil) reported
@itsalgordon @virginmedia @bt_uk i feel sorry for you, atleast go with a company that gets leased lined from BT, i'm personally with plusnet business and haven't had an issue with them personally ever, the only issues i've had really was with BT hardware in the telephone exchange
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Nigel Billington
(@nigebill) reported
@Plusnet presently in France, I can use data but unable to make calls,can you help.
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Xchian
(@Xchian2001) reported
@Plusnet both mine and my son's mobile phones have lost all signal for the last two days. Tried we chat (never again) & community forum but nothing. Please help as I don't want to have to cancel my contract!