Plusnet Outage Report in Hebden Bridge, Calderdale, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Hebden Bridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hebden Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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            Internet (67%) 
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            Wi-fi (15%) 
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            Total Blackout (11%) 
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            E-mail (5%) 
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            Phone (2%) 
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            TV (1%) 
Live Outage Map Near Hebden Bridge, Calderdale, England
The most recent Plusnet outage reports came from the following cities: Halifax, Rossendale District, Huddersfield and Bradford.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Internet | 
Community Discussion
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Plusnet Issues Reports Near Hebden Bridge, England
Latest outage, problems and issue reports in Hebden Bridge and nearby locations:
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 cherry💞von 
    (@cherryvon87) reported 
    
        from
            Halifax, England cherry💞von 
    (@cherryvon87) reported 
    
        from
            Halifax, England@thestag0 It'll take DAYS with @Plusnet 's terrible internet anyway 
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 🐣🐥 Sarah 🐣 🐥 
    (@chickvonpea) reported 
    
        from
            Meltham, England 🐣🐥 Sarah 🐣 🐥 
    (@chickvonpea) reported 
    
        from
            Meltham, England@EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other. 
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 🐣🐥 Sarah 🐣 🐥 
    (@chickvonpea) reported 
    
        from
            Meltham, England 🐣🐥 Sarah 🐣 🐥 
    (@chickvonpea) reported 
    
        from
            Meltham, England@EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year. 
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 Jenny Taylor 
    (@JLT1950) reported 
    
        from
            Hebden Bridge, England Jenny Taylor 
    (@JLT1950) reported 
    
        from
            Hebden Bridge, England@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted. 
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 Eddie Arthur 
    (@kouya) reported 
    
        from
            Steeton with Eastburn, England Eddie Arthur 
    (@kouya) reported 
    
        from
            Steeton with Eastburn, England@Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look. 
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 Jenny Taylor 
    (@JLT1950) reported 
    
        from
            Hebden Bridge, England Jenny Taylor 
    (@JLT1950) reported 
    
        from
            Hebden Bridge, England@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet 
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 David 
    (@DavidWildJnr) reported 
    
        from
            Whitworth, England David 
    (@DavidWildJnr) reported 
    
        from
            Whitworth, England@Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address. 
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 Eddie Arthur 
    (@kouya) reported 
    
        from
            Steeton with Eastburn, England Eddie Arthur 
    (@kouya) reported 
    
        from
            Steeton with Eastburn, England@Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong. 
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 Adrian Hawley 
    (@adrianswimmer) reported 
    
        from
            Meltham, England Adrian Hawley 
    (@adrianswimmer) reported 
    
        from
            Meltham, England@plusnet I'm trying to turn off the answer service via the online manage your account.... The account says an error has occurred "you can't change your products for the moment, you have an order which is currently being processed. Please try again later". 8 months it said this. 
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 Richard Porter 
    (@Porter__Face) reported 
    
        from
            Halifax, England Richard Porter 
    (@Porter__Face) reported 
    
        from
            Halifax, England45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought 
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 Jenny Taylor 
    (@JLT1950) reported 
    
        from
            Hebden Bridge, England Jenny Taylor 
    (@JLT1950) reported 
    
        from
            Hebden Bridge, England@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman. 
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 Eddie Arthur 
    (@kouya) reported 
    
        from
            Steeton with Eastburn, England Eddie Arthur 
    (@kouya) reported 
    
        from
            Steeton with Eastburn, EnglandIs anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage. 
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 John Eccles 
    (@John_Eccles) reported 
    
        from
            Diggle, England John Eccles 
    (@John_Eccles) reported 
    
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            Diggle, England@PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow. 
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 Lee Harrison 
    (@harriLa77) reported 
    
        from
            Rawtenstall, England Lee Harrison 
    (@harriLa77) reported 
    
        from
            Rawtenstall, England@OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS 
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 Hannah K 
    (@HannahKaye82) reported 
    
        from
            Wibsey, England Hannah K 
    (@HannahKaye82) reported 
    
        from
            Wibsey, England@plusnethelp I have lost the cables that connect my master socket to my Hub One router. I think I need a microfilter and a RJ11 to RJ11 cable but not sure #telephony #plusnet #help 
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 Adam Pearson 
    (@pearsoninsight) reported 
    
        from
            Laneshaw Bridge, England Adam Pearson 
    (@pearsoninsight) reported 
    
        from
            Laneshaw Bridge, England@garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service. 
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 Richard Porter 
    (@Porter__Face) reported 
    
        from
            Queensbury, England Richard Porter 
    (@Porter__Face) reported 
    
        from
            Queensbury, EnglandPlusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down 
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 Eddie Arthur 
    (@kouya) reported 
    
        from
            Steeton with Eastburn, England Eddie Arthur 
    (@kouya) reported 
    
        from
            Steeton with Eastburn, England@plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time. 
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 alexander black 
    (@zandersblack) reported 
    
        from
            Higham-with-West Close Booth, England alexander black 
    (@zandersblack) reported 
    
        from
            Higham-with-West Close Booth, England@Plusnet hi, there is no broadband service today in postcode bb12 9hh, including other service providers, are plusnet aware? 
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 David 
    (@DavidWildJnr) reported 
    
        from
            Whitworth, England David 
    (@DavidWildJnr) reported 
    
        from
            Whitworth, England@Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios. 
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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 Jodie Brown 
    (@jodie_m_brown) reported Jodie Brown 
    (@jodie_m_brown) reported@Plusnet Haven't been able to receive or make calls/texts for over a week now. Others in area report similar problems (on EE and Plusnet). How can I find out what is going, for how long and compensation? Thanks 
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 Jools W 
    (@Burryshmee) reported Jools W 
    (@Burryshmee) reported@ferhat71 @Plusnet I'm also getting worried about this, @plusnet are not sending me mine and their customer support is not helping. Thinking of asking to be released from my contract - they are not supplying what they offered 
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 Andy Clark 
    (@andyigclark) reported Andy Clark 
    (@andyigclark) reported@Plusnet my Internet connection has been dropping out over the weekend and it's now happening every two minutes. The only way to report a problem on your website seems to be to text help, followed by a landline number, which we don't have. Can you please advise? 
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 Laura Wilson 
    (@lawilsonwrites) reported Laura Wilson 
    (@lawilsonwrites) reported@Plusnet cutting my 80 year old aunties landline without so much as a minutes grace, or time for her new provider to take over her line? I cannot tell everyone enough quite how BAD your customer service is. #scummy 
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 Kelly Muskin 
    (@logsy18) reported Kelly Muskin 
    (@logsy18) reported@Plusnet is there a mobile networks issue. Mine and my daughter's phone won't dial out or connect incoming calls? 
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 Blossom 
    (@Dc7073Bloss) reported Blossom 
    (@Dc7073Bloss) reported@Plusnet I've been with you for well over 5 years, and no one told me when I renewed my contract each time I could have been offered a new Hub 2 Router. I'd very much like a new one as a loyal customer. 
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 Blue Meets White 
    (@BlueMeetsWhite) reported Blue Meets White 
    (@BlueMeetsWhite) reported@Plusnet No. Already spoken to customer services so no point. There is no “it does seem like” about it. You’ve taken MORE than long enough already and still we are no further forward. 
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 Håår we go 
    (@stippish) reported Håår we go 
    (@stippish) reported@plusnet why do you have no customer service email? Why does your bot have no answers to any questions? Why has my smart cap apparently been exceeded by 300% in ten minutes? Why is my only option to call you, from a band 2 country, which I can't do because of my smart cap? DM ME 
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 Richard S 
    (@Stokesy1966) reported Richard S 
    (@Stokesy1966) reported@2_Wheeled_Wolf @Plusnet @virginmedia And of course I’d have to ring the ***** up to cancel it and I’d be on hold forever. Might just write to them and cancel then kill the direct debit. 
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 MikeW 
    (@mikewiow) reported MikeW 
    (@mikewiow) reported@TPLINKHelp Quick update: had to turn off the wireless in our @Plusnet Hub1 router (advanced settings), but the Deco M5 units appear to be working a treat 😎 High hopes for more consistent connectivity 👍