Plusnet

Plusnet Outage Report in Hebden Bridge, Calderdale, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hebden Bridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hebden Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hebden Bridge, Calderdale, England 02/24/2025 03:50

February 24: Problems at Plusnet

Plusnet is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hebden Bridge, Calderdale, England

The most recent Plusnet outage reports came from the following cities: Bacup, Keighley, Halifax, Rossendale District, Bradford and Burnley.

Loading map, please wait...
City Problem Type Report Time
United KingdomBacup Internet
United KingdomKeighley Internet
United KingdomHalifax Internet
United KingdomRossendale District Wi-fi
United KingdomBradford Internet
United KingdomBradford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hebden Bridge, England

Latest outage, problems and issue reports in Hebden Bridge and nearby locations:

  • cherryvon87 cherry💞von (@cherryvon87) reported from Halifax, England

    @thestag0 It'll take DAYS with @Plusnet 's terrible internet anyway

  • Porter__Face Richard Porter (@Porter__Face) reported from Halifax, England

    45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought

  • DavidWildJnr David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.

  • kouya Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.

  • Porter__Face Richard Porter (@Porter__Face) reported from Queensbury, England

    Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down

  • DavidWildJnr David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.

  • chickvonpea 🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England

    @EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other.

  • zandersblack alexander black (@zandersblack) reported from Higham-with-West Close Booth, England

    @Plusnet hi, there is no broadband service today in postcode bb12 9hh, including other service providers, are plusnet aware?

  • Porter__Face Richard Porter (@Porter__Face) reported from Halifax, England

    Need to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games

  • adrianswimmer Adrian Hawley (@adrianswimmer) reported from Meltham, England

    @plusnet I'm trying to turn off the answer service via the online manage your account.... The account says an error has occurred "you can't change your products for the moment, you have an order which is currently being processed. Please try again later". 8 months it said this.

  • kouya Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    @Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.

  • pearsoninsight Adam Pearson (@pearsoninsight) reported from Laneshaw Bridge, England

    @garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet

  • kouya Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    @Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.

  • kouya Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    @plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.

  • John_Eccles John Eccles (@John_Eccles) reported from Diggle, England

    @PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow.

  • chickvonpea 🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England

    @EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.

  • harriLa77 Lee Harrison (@harriLa77) reported from Rawtenstall, England

    @OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • timsimmons_1 Dr. Timothy Simmons (@timsimmons_1) reported

    For crying out loud, @Plusnet, it's impossible to get through to customer support and I need to reschedule an engineer visit. It's no use telling me what the "best time to call" is, when I'm at work.

  • jono_pce Jonathan Roberts🇺🇦🌻🚴‍♂️ (@jono_pce) reported

    @TheSulks @Plusnet Had our account with them for a while and I am very happy with the service. We are paying less now for a higher connection speed than when we first started.

  • andyday414 Andy (@andyday414) reported

    @Plusnet called you guys up on 5/9/22 about really poor phone signal. Was told I’d get a call back within 5 days. Heard nothing?

  • sminkypinky76 SminkyPinky🇪🇺🇺🇦 (@sminkypinky76) reported

    @Plusnet Yes it arrived Saturday afternoon. I’m on holiday now. I don’t understand why you would send it out so close to the date, it’s set up to fail from the start. There have been Royal Mail strikes and another was planned, so allowing only 3 days is not a good idea, is it?

  • allabout_abbie // A B B I E // (@allabout_abbie) reported

    @Plusnet hey! Been a customer for 1 month and every day this week between 230 and 3 the Internet goes down. Today its not come back, used your text service and apparently no issue with the line and I've done all the advice it's told me to. I need my connection to work as I WFH

  • Sian_L_S Siân 🏳️‍🌈✊🏼❤️💜💚 (@Sian_L_S) reported

    So @Plusnet has told me I'll have no broadband for 2 weeks due to a major service outage in my area & there's nothing they can do as it's a @OpenreachHelp fault. 2 weeks?! I work from home, now can't. Are either of you going to compensate my lost wages during this outage?

  • Ham_hater1976 John Forster (@Ham_hater1976) reported

    @Plusnet i have tried day after day to speak to someone about several issues. You have booked an engineer to visit me next week and I can't make the appointment. Also my bill is wrong. Any chance of someone,anyone, answering tbe phone....?!

  • CassiePurchase Cassie Beaumont (@CassiePurchase) reported

    @Plusnet all wireless devices have been disconnected from our hub2 router. Tried turning off/on, reset button and nothing is working. Can see the network available but can't connect, help please 🤯

  • grumsta Graham Cobley (@grumsta) reported

    @Plusnet I’ll try later: held on music for 30 mins, no updates, no queue info. I don’t think I’ve ever waited >10 mins before, guessing you have system issues or I just chose a bad time?

  • deostel Dave (@deostel) reported

    @Plusnet Thanks Will. All should be good now. A reboot of the router seemed to clear issues up!