Plusnet Outage Report in Hebden Bridge, Calderdale, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hebden Bridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hebden Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (17%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Hebden Bridge, Calderdale, England
The most recent Plusnet outage reports came from the following cities: Huddersfield, Bradford, Nelson, Todmorden, Rochdale, Bury, Keighley, Rossendale District and Colne.
| City | Problem Type | Report Time |
|---|---|---|
 Huddersfield |
Internet | |
| Bradford |
Total Blackout | |
| Nelson |
Internet | |
| Todmorden |
Wi-fi | |
| Bradford |
Internet | |
| Rochdale |
Internet |
Community Discussion
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Plusnet Issues Reports Near Hebden Bridge, England
Latest outage, problems and issue reports in Hebden Bridge and nearby locations:
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John Eccles
(@John_Eccles) reported
from
Diggle, England
@PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow.
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Matthew Rose
(@esorm) reported
from
Honley, England
@Plusnet you’ve archived some important emails but kindly advised I can have them restored. Your online messaging and telephony service seems impenetrable to request the restore - can you help?
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
@Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
@Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.
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Richard Porter
(@Porter__Face) reported
from
Halifax, England
Need to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.
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Richard Porter
(@Porter__Face) reported
from
Halifax, England
45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.
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Richard Porter
(@Porter__Face) reported
from
Queensbury, England
Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down
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Adrian Hawley
(@adrianswimmer) reported
from
Meltham, England
@plusnet I'm trying to turn off the answer service via the online manage your account.... The account says an error has occurred "you can't change your products for the moment, you have an order which is currently being processed. Please try again later". 8 months it said this.
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alexander black
(@zandersblack) reported
from
Higham-with-West Close Booth, England
@Plusnet hi, there is no broadband service today in postcode bb12 9hh, including other service providers, are plusnet aware?
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🐣🐥 Sarah 🐣 🐥
(@chickvonpea) reported
from
Meltham, England
@EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.
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groundhopper80
(@groundhopper80) reported
from
Bury, England
@Plusnet hello help signal is on and off for the last hour.
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Lee Harrison
(@harriLa77) reported
from
Rawtenstall, England
@OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS
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🐣🐥 Sarah 🐣 🐥
(@chickvonpea) reported
from
Meltham, England
@EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other.
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Adam Pearson
(@pearsoninsight) reported
from
Laneshaw Bridge, England
@garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Darksider
(@BenMyatt74) reported
@Plusnet can you help please? I have no idea what is going on with my FTTP install by @WeAreOpenreach as since engineer left job on Friday I have had no communications from them #ironic
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S
(@whoareyou_64) reported
How come my cheapest upgrade for 3 GB sim with @EE is £21.50 p/m, yet I can get the same gig with @Plusnet for £7 p/m ? and.....Plusnet uses the EE network ? total rip off & no brainer really. Sorry EE you have lost a long standing customer #EE #Plusnet
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sarahnova19💙
(@sarahnova19) reported
@Plusnet hello, I have had issues with my broadband and have done all the normal restart, turn off checks. A previous engineer suggested Open Reach needed to update the line into the property. Please can this be arranged ASAP.
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Steve
(@steve_8257) reported
@Plusnet when I received yet another incorrect bill with the incorrect discount being applied, when I complained to customer services who were totally indexable and refused to put me through to a manager, telling me I would have to pay this bill and the credit for wrong billing
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Marti Myo
(@m79277893) reported
@Plusnet if I can’t call you, and you don’t answer direct messages, how do I contact you? I’ve not had a mobile signal for 48 hours. URGENT as carer
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Lady Weathergirl 🇪🇺🔶 💙🇺🇦
(@NoraHutson) reported
@MrPMHarrison @virginmedia We were with them for ages, speed (when working!) was v fast, but expensive & had SO much downtime and problems. Also always ringing trying to get you to buy more products. PlusNet a million times better, no hard sell, good, responsive customer service.
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Dan Huby 🇺🇦✌️
(@huby) reported
@sc101_101 @WholeMarsBlog Would like to but @Plusnet still don't support it!
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perpetualspin
(@perpetualspin1) reported
@virginmedia On customer apathy, excessive charging, subscriptions and small print. I’d rather go with plusnet, bt, any other provider
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jaz j
(@jjand00) reported
@Plusnet internets been down for the last hour reset the router twice no joy help!!!
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Bill
(@HighgateBill) reported
@Plusnet Hello; I recently switched my mobile service to Plusnet. However after experiencing numerous dropped calls I contacted your customer service department today and was surprised to be told that this is caused by a defective mast which has been faulty since November 2021!