Plusnet Outage Report in Hebden Bridge, Calderdale, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hebden Bridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hebden Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Hebden Bridge, Calderdale, England
The most recent Plusnet outage reports came from the following cities: Halifax, Holmfirth, Bradford, Keighley, Bury and Huddersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Holmfirth |
Internet | |
| Halifax |
Total Blackout | |
| Bradford |
Internet | |
| Halifax |
Internet | |
| Keighley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Hebden Bridge, England
Latest outage, problems and issue reports in Hebden Bridge and nearby locations:
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.
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John Eccles
(@John_Eccles) reported
from
Diggle, England
@PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow.
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.
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alexander black
(@zandersblack) reported
from
Higham-with-West Close Booth, England
@Plusnet hi, there is no broadband service today in postcode bb12 9hh, including other service providers, are plusnet aware?
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
@plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.
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Richard Porter
(@Porter__Face) reported
from
Halifax, England
Need to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
@Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.
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Adrian Hawley
(@adrianswimmer) reported
from
Meltham, England
@plusnet I'm trying to turn off the answer service via the online manage your account.... The account says an error has occurred "you can't change your products for the moment, you have an order which is currently being processed. Please try again later". 8 months it said this.
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Richard Porter
(@Porter__Face) reported
from
Halifax, England
45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought
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Lee Harrison
(@harriLa77) reported
from
Rawtenstall, England
@OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS
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🐣🐥 Sarah 🐣 🐥
(@chickvonpea) reported
from
Meltham, England
@EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other.
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Adam Pearson
(@pearsoninsight) reported
from
Laneshaw Bridge, England
@garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.
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groundhopper80
(@groundhopper80) reported
from
Bury, England
@Plusnet hello help signal is on and off for the last hour.
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🐣🐥 Sarah 🐣 🐥
(@chickvonpea) reported
from
Meltham, England
@EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.
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Richard Porter
(@Porter__Face) reported
from
Queensbury, England
Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
@Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Reid
(@aclare1234) reported
@Plusnet only had your Internet a matter of weeks and nothing but issues 😭 the time I get in from work, the online chat and customer services are closed. Router showing red and flashing orange and trouble shooting not resolving. Feel like I'm paying for a non existent service.
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Blondiesa #DissolveTheUnion #UseTheMandate
(@blondiesa) reported
@Plusnet This has been an ongoing problem not just for us but others as well in Kinross I suggest you contact open reach & get them to sort their boxes out as many are not getting the service that we pay for our promised contracts are not being met
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𝐉𝐚𝐲𝐧𝐞 🏳️🌈🏴💙
(@HellsHarlot402) reported
@Plusnet is your broadband down in the Darton/Mapplewell area of Barnsley?
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Kaylynn #BLM 🤜🏾🤛🏿
(@McavoyKaylynn) reported
@Plusnet sort your wifi out wtf is this pls I have work to do
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Liam Conner Holmes
(@TheeKing1996) reported
@Plusnet is there a any reported problems with plussnet in the Sheffield S5 area mine keeps spiking from 15 ping to about 500 in any online game
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Norman
(@BeldomN) reported
@LizParkin3 @Plusnet I have been with them 1 week. Their router is terrible. I am pretty PC savvy and if I had any hair I would be pulling it out. Was with BT but they got very expensive. Their router was Brilliant. Never lost a signal.
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ady
(@adywhitwell) reported
@Plusnet You may be there until 8 but how long does it actually take to answer a complaint
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Norman
(@BeldomN) reported
What a load of crap is #plusnet s router. Been trying for a week to connect to the internet. Get signal drop signal. Cannot connect via lan at all. Will be cancelling my contract at this rate @Plusnet
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Little Mo
(@AiberdeinQuine) reported
@DavidRoger1951 @Plusnet Happened years ago, but service was much better before that. Would change providers, but they're all as bad as each other. Can only hope they reply to my tweet and can do something from their end, as occasionally they can.
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hereward 🇬🇧 🇳🇴 🇮🇸 🇱🇮 🇨🇭
(@waciende) reported
@eddiecoke Turns out the problem was the crappy PO router. I changed back to my old Plusnet router, logged into the router admin and entered my PO router's connection username & password. Now the connection never drops.