Plusnet Outage Report in Bury, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Bury, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (7%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Bury, England
The most recent Plusnet outage reports came from the following cities: Blackburn, Manchester, Hebden Bridge, Rochdale and Bolton.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Internet | ||
Wi-fi | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Bury, England
Latest outage, problems and issue reports in Bury and nearby locations:
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England
@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.
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David (@DavidWildJnr) reported from Whitworth, England
@Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.
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Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England
@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
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rich cutts (@Cuttsrich) reported from Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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katie (@katiemaeox) reported from Westhoughton, England
@Plusnet internet has been off since yesterday please help?
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Alex 🐝 (@alexjb24) reported from Salford, England
@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
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Peter Gough (@goochy808) reported from Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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cavakaggy (@Cavakaggy) reported from Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
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John Baxendale (@Siftah) reported from Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
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PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️🌈🏴🌹 (@sean_mvm) reported from Urmston, England
@SkyHelpTeam It's done. I'm now a customer of @Plusnet
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Alex 🐝 (@alexjb24) reported from Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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Tandleman (@tandleman) reported from Middleton, England
Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!
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David (@DavidWildJnr) reported from Whitworth, England
@Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England
@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England
@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet
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Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England
It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual
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Nicholas Hornby (@nickhornbee) reported from Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
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groundhopper80 (@groundhopper80) reported from Bury, England
@Plusnet hello help signal is on and off for the last hour.
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PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Ward (@MWWalsall) reported
Hi @Plusnet do you know when the broadband service will be back up and running in Cannock WS11
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Chris “Chico” Hamilton (@CFC62Chris) reported
@Plusnet So there has been a problem with the 5ghz wireless on a Plusnet router now since 2019 apparently. my devices keep dropping out of this even after firmware updates. when are you going to ditch these obviously faulty routers for something I can use?
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kashmiri⁷ (@AnonKashmiri) reported
@BeardedDevil_ @ThreeUK Bro leave Three their signal doesn't exist I swear. Get Plusnet
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That Barney guy 💖💜💙 (@barney_parker) reported
@LostPom_James @Plusnet Same issue for me too. Other DNS servers resolve correctly, but Plusnet returning name not known errors for anything slack related
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Jim Gavin (@jimigav) reported
@Plusnet Hi. Can you check my landline please. The ringer wasn't working yesterday. There was an Openreach engineer in the road and I mentioned it to him. He looked at my phone settings, couldn't find any problem, and said he would call back in 10 minutes. 24 Hours later....
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Richie McCoy aka Dr Deej 🇺🇳 (@UrbanCityCowboy) reported
Dear @Plusnet My internet keeps dropping in and out all day. Any problems in NN11 at all?
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ExpensePlus (@ExpensePlus) reported
@Plusnet @chrismillerpics Hey Plusnet, I'm also having an issue with Slack. If I hotspot off my phone it works fine, but if I use Plusnet I get an DNS_PROBE_FINISHED_NXDOMAIN error. This has been happening since last night. Please can you resolve. All other websites work fine
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maaliktomtom (@maaliktomtom) reported
It's my birthday and, because UK internet companies take forever to fix Internet lines, i havent been able to see or talk to my wife and son. I've also lost out on wages because i work online. Thanks @Plusnet thanks a lot.
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RSG (@Tigercatgirl) reported
Disappointed with @Plusnet. Loyal customer but line rental saver stopped and my bills going up by at least £30 and more when fix ends yet huge savings for new customers with better plans. Clearly being a loyal customer isn't rewarded at all.
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Mighty Meatlegs (@Meatlegs1) reported
@WithChrisNKeith They are objectively terrible. I did broadband tech support with Sky and as much as I rag on them, they're probably some of the more stable, Plusnet has been pretty good in my experience as well