Plusnet Outage Report in Bury, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Bury come from postal codes BL9 and BL8.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bury, England 12/09/2023 06:00

December 09: Problems at Plusnet

Plusnet is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bury, England

The most recent Plusnet outage reports came from the following cities: Manchester, Leigh, Bury, Stalybridge, Bolton, Salford, Blackburn, Bacup, Oldham, Rossendale District and Accrington.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomLeigh Phone
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomBury Wi-fi
United KingdomBury E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bury, England

Latest outage, problems and issue reports in Bury and nearby locations:

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.

  • DavidWildJnr David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

  • jamesksowerby Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England

    It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

  • goochy808 Peter Gough (@goochy808) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • micahscotttt mary queen of thots 🥦Ⓥ (@micahscotttt) reported from Manchester, England

    Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.

  • tandleman Tandleman (@tandleman) reported from Middleton, England

    Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • Paul_crannee Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

  • DavidWildJnr David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.

  • harriLa77 Lee Harrison (@harriLa77) reported from Rawtenstall, England

    @OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Emmajthomas2009 Emma Kingston James (@Emmajthomas2009) reported

    @Plusnet HELP my WiFi has gone down nothing is working 😔

  • ict_stu Mr Roberts (@ict_stu) reported

    @plusnethelp I am really regretting my recent switch to #plusnet my broadband speed is nowhere near the speed that has been promised and I wish to cancel the contract as I believe that you are in breach. I have been unable to speak to anyone via the customer service line. Pls hlp

  • Viffergb GB (@Viffergb) reported

    @Plusnet Hi. After receiving an email with an offer of purchasing the Google Nest Hub for £40, as I'm a Plusnet customer, I clicked on the link in the offer and it took me to BT Shop with the hub shown at full price of £79!!! I assume the email I received was a SCAM??

  • Tammy_amber96 Tammy Armstrong (@Tammy_amber96) reported

    @plusnethelp @Plusnet written a stupid amount of tweets about this in the almost two years I’ve been with you but for the love of god improve your customer service. Put in yet another complaint and the advice is there is ‘no lead time for a response’ explains the last 6 months.

  • MattLewis Dr Matt Lewis (@MattLewis) reported

    @MartinSLewis Plusnet - fibre including landline for £26.99. Had it about 6 months. I continually switch between Plusnet and BT to get the new customer deal.

  • RealXwisdom Samuel (@RealXwisdom) reported

    @HenryDReed @Plusnet @Ofcom 30 days wow that’s bad

  • ethnic_dreams Safina 💙 (@ethnic_dreams) reported

    Seems like I'm not the only one having issues with @Plusnet @plusnethelp #plusnet Looks like their fibre can't handle all the traffic of people working from home. 🥴

  • pillpusheruk wookieofwales (@pillpusheruk) reported

    Just as as I head to do some late night online black Friday browsing plusnet connection goes nuts.. router lights flickering orange and won't go green.....not the time to go down with all this online shopping to do ..😡 #plusnet @plusnethelp @Plusnet

  • Hedgehog1307 Elaine Havercroft (@Hedgehog1307) reported

    @Plusnet Broadband problems Sutton in Ashfield Notts

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @patrober Hi Robbo. I'm afraid that we can't provide a phone line without a broadband service and by cancelling your account you'll lose access to your Plusnet emails as you'll need to have a broadband account with us to retain your email service -Anoush