Plusnet Outage Report in Bury, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Bury, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Bury, England
The most recent Plusnet outage reports came from the following cities: Manchester, Ashton-under-Lyne, Bacup, Accrington, Rossendale District, Bolton and Burnley.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
||
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Bury, England
Latest outage, problems and issue reports in Bury and nearby locations:
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Sups Like a Sumerian.
(@jamesksowerby) reported
from
Bolton, England
It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual
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John Baxendale
(@Siftah) reported
from
Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
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katie
(@katiemaeox) reported
from
Westhoughton, England
@Plusnet internet has been off since yesterday please help?
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.
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Araceli Coronel
(@aracoroneld) reported
from
Manchester, England
@Plusnet your service sucks!!
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Nicholas Hornby
(@nickhornbee) reported
from
Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.
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groundhopper80
(@groundhopper80) reported
from
Bury, England
@Plusnet hello help signal is on and off for the last hour.
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.
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Peter Gough
(@goochy808) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Stockport, England
@Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though
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Tandleman
(@tandleman) reported
from
Middleton, England
Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
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MacCárthaigh #FBPE #MVM 🇪🇺🇮🇪🇬🇧🏳️🌈🏴🌹
(@sean_mvm) reported
from
Urmston, England
@SkyHelpTeam It's done. I'm now a customer of @Plusnet
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Leah Whitehorse
(@LeahWhitehorse) reported
from
Salford, England
@bt_uk It would be helpful if you updated your website to show known service issues and outages. Outage in Manchester today is a known issue yet nothing on your site. Plusnet informed me.
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet
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cavakaggy
(@Cavakaggy) reported
from
Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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Araceli Coronel
(@aracoroneld) reported
from
Manchester, England
@Plusnet could you please help me? I paid for your service more than 20 days ago and I still don't have internet. I'm calling but nobody is answering.
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Seymour
(@wifiwits) reported
IPv6 is really ubiquitous now. The two biggest UK ISPs BT and Sky both support it. To be honest it's somewhat embarrassing for @plusnet as they had a successful trial some years ago then, seemingly, did nothing. They're also owned by BT so that's even more baffling.
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Testa(ment) #FBPE
(@policyprof66) reported
@Plusnet our broadband service has been shockingly bad since last Friday (19 March) - today worse than it has ever been with connection constantly dropping and ppl can't hear me on Teams calls. Is there a known service problem
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A Rabbit of Negative Euphoria
(@Bexdora) reported
& I can see it pending for the full £200+. So I call @Plusnet again, & say I'm sorry but I don't have £200 atm & that won't debit. They're all apologies again, don't worry, they'll make sure the incorrect charges are removed & that my service won't be affected by the DD return.
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Leanne Barnard
(@Barnardleanne) reported
@Plusnet anyone available to help with some tech support?
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A Rabbit of Negative Euphoria
(@Bexdora) reported
15th March comes. Phone line set up, but when I call @Plusnet the broadband won't be ready until 22nd March, as an engineer has to come out to fix what they shut off remotely. This is then delayed to 23rd March. I start a job after 6 months of looking on 22nd. I need internet.
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Mike Gunnill
(@mikegunnill) reported
@plusnethelp Broadband down & off since 07.00 hours. Where should I report this to, as PlusNet customer? Thx
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A Rabbit of Negative Euphoria
(@Bexdora) reported
The day after the DD is returned, my service is restricted. So I call @Plusnet again. Speak to a lovely person, who says sorry, that shouldn't have happened, it looks like someone's refunded the amount instead of taking off the charge. Sends me a link to pay the £34 I actually...
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Bethany
(@bethanyabj) reported
Never in my life will I go for @Plusnet wifi ever again oh my goodness. Literally having to use my 4G for everything
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A Rabbit of Negative Euphoria
(@Bexdora) reported
...off my bill. Well, thank you, but I have no money because my giant mobile bill just came out. So I can't. I just have to sit here & wait for @Plusnet to work out what's wrong & call me back & hopefully fix.
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tony cottrell
(@tonyc0506) reported
@Plusnet how do I get to speak to someone who can actually deal with an issue with my broadband? Last agent was not very useful at all