Plusnet Outage in Bury, England

@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

@OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS

@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...

Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet

Warning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.

@Plusnet @plusnethelp Andy baker you should be ashamed of the service you offer. new customer 5 weeks in and still jo broadband £50 for nothing. £65 for an engineer and I have to take a day off and it will be another 2 weeks...oh £190 to leave!!! a joke!!!

Hey @Plusnet all ok with your Mobile network.. Calls are not getting connected.

@trufflenat90H @plusnethelp @Plusnet @EE @KhaalidGrantbel Ok thank you I will be calling plusnet to cancel the Internet is slow I can’t even watch @AFTVMedia without it cancelling

@code_sean @bt_uk Happened to me earlier this year so switched to @Plusnet, similar service but cheaper.

@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland @ASBO_Allstar I'm on 350 which is great but the router let's it down, the old superhub2 had much better firmware and an easier UI.

@RischDesigns @fittdr @virginmedia @Plusnet @NOWTV @emmerdale @LoveIsland Thanks for the advice both you and @ASBO_Allstar have said a similar thing so I guess it's a negotiation down in price with a new router to fix @virginmedia crap hardware.

@fittdr @virginmedia I'm hearing good things about @Plusnet on the customer service side, but it's the TiVo I'd miss, we are seriously considering @NOWTV broadband and TV as we already use them for sky movies but need to investigate if we (the wife) can watch @emmerdale and @LoveIsland 🤣🤣

@MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

@Plusnet @plusnethelp Just had a rude customer representive called marina in your Sheffield base who pretended not to hear me and promptly hung up on me

Badly let down by Plusnet! A total farce!

@Plusnet @plusnethelp Shocking service. There was an error on your side and I didn't get as much as an apology, let alone an email to inform me of it. I'm working from home and need the internet to do so... Never dealing with you again.

@Plusnet @plusnethelp Booked an engineer 2 wks ago to set up internet this AM. Hasn't showed up, instead I got a cryptic email about a ticket being closed when I never asked a question. Been waiting to speak to someone on the phone for 25min. What kind of service is this?!

Come on @Plusnet new customer & now without a phoneline no dial tone rung on 3 separate times today already waited total 57minutes not good @plusnethelp Please!!!!!

@AllieRenison @EE Just had that problem. Took several weeks for Plusnet to fix it. OpenReach engineers removed all links to other extensions in the house bar the one main phone then replaced the ‘crimps’ on the wires in the box on side of home. It is a resistance fault apparently.

Day 2 of broken Internet. Goodbye @Plusnet. Thanks for literally nothing.

@plusnethelp I have only been with Plusnet for a month and the connection is shocking. Any help would be great.

Boom, just switched from the absolutely awful @TalkTalk to @PlusNet. Just a shame it'll take 10 days for the switch to happen.

24 days without internet. Over 3 hours collectively on the phone, endless mistakes with the order. £77 phone bill due to having to buy more data, the list goes on. @Plusnet the worst service I’ve received from any business.