Plusnet

Plusnet Outage Report in Stockport, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stockport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stockport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stockport, England 12/26/2024 16:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stockport, England

The most recent Plusnet outage reports came from the following cities: Manchester, Oldham, Macclesfield, Buxton, Bolton and Bury.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomOldham Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stockport, England

Latest outage, problems and issue reports in Stockport and nearby locations:

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • RickyCarterna Ric (@RickyCarterna) reported from Cheadle Hulme, England

    @plusnethelp broadband swap over due today, current provider has now disconnected, PlusNet service not initiated. Cannot reach your helpline to confirm switch over. Not a good first impression.

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • nebzy17 nebzy (@nebzy17) reported from Manchester, England

    @Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Stockport, England

    @Plusnet In your booklet that arrives with the router, you advertise 7:30am to 10:00pm. I call you for two occasions that don’t answer for 30 minutes each. At 8pm, it tells me customer service is now closed. What terrible service. Your billing systems work great though

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

  • goochy808 Peter Gough (@goochy808) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

  • KateRav66 Kate Ravenscroft (@KateRav66) reported from Wilmslow, England

    @plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.

  • micahscotttt mary queen of thots 🥦Ⓥ (@micahscotttt) reported from Manchester, England

    Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.

  • nickhornbee Nicholas Hornby (@nickhornbee) reported from Manchester, England

    @Plusnet hi my internet has been down since midday. Is there an outage?

  • tandleman Tandleman (@tandleman) reported from Middleton, England

    Getting fed up with @Plusnet who I have been with forever nearly. Every time it rains I lose my internet for a couple of minutes. When I log a fault they say it is fine now or monitor it for 2 days and close the incident. Of course it hasn't rained. Help!

  • groundhopper80 groundhopper80 (@groundhopper80) reported from Bury, England

    @Plusnet hello help signal is on and off for the last hour.

  • jamesksowerby Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England

    It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • MiguelGilbert24 Miguel Gilbert (@MiguelGilbert24) reported from Manchester, England

    @Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call

  • PrintCityMMU PrintCity: 3D, Innovate, Educate, Collaborate (@PrintCityMMU) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkTechArc72 Mark Walsham - RNLI Volunteer Crew Member (@MarkTechArc72) reported

    Dear @SkyUK why did no one tell me that your Sky Q Hub for Sky Fibre is shocking for Wifi coverage and to inform me before ordering that I would need to check my existing mesh kit would work with the service? Existing kit works 100% with BT, EE, PlusNet etc. Offers no help….

  • Xexyzx Tim Miller (@Xexyzx) reported

    Here's a great example of a customer service system. You call @Plusnet. They tell you the issue will be resolved by the end of the day. When it isn't, you naturally ask what's happening - but that actually pushes your question to the BACK OF THEIR QUEUE.

  • recameja tigersb (@recameja) reported

    @plusnethelp please help me I have had Plusnet for months now but my devices keep disconnecting from the WiFi

  • 7Netto85 Netto (@7Netto85) reported

    After troubleshooting for myself it seems that the router that Plusnet provide is just, well, s***. The customer service is the worst I’ve ever had the displeasure of experiencing!

  • tonyodo Tony O'Donnell (@tonyodo) reported

    @Plusnet you need to sort out your webmail box size limits issues to make it more easily useable and stop crashing in use. Wasnt a problem until 3 months ago, and I’m not doing anything different but getting ready to move ISP if no improvement #plusnet #webmail #sizelimits

  • AndrewWalkerTT Andrew Walker (@AndrewWalkerTT) reported

    @Plusnet @plusnethelp I have a simple support issue that’s been outstanding for a month. What do I need to do to get a response from your company?

  • Nigelontheradio Nigel (@Nigelontheradio) reported

    @Sundaytwist @VodafoneIreland Vodafone is such a rubbish company. Dispensed with their services years ago. Phone wise been with 3 for 12 years and get my broadband from plusnet. Not let me down yet

  • redhot_79 Ben (@redhot_79) reported

    @plusnethelp please can you reply to my tweets from yesterday thanks. I’m a customer and require help/info quickly. @Plusnet

  • Goldbummer Goldbum Rosenberg (@Goldbummer) reported

    @plusnethelp @Plusnet hi all, have email confirm to set up my broadband. Have the router now plugged in but Red flashing light. Tried resetting, with button / paper clip / unplugging everything. Can’t find anymore help online, can’t get through to customer services. Thoughts?

  • Debs_Stewart Debbie Stewart (@Debs_Stewart) reported

    @plusnethelp been trying to get Plusnet help all day. No landline for 2 days and hanging on the phone for 20 minutes at a time. No call back facility. Not happy!