Plusnet

Plusnet Outage Report in Werrington, Staffordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Werrington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Werrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Werrington, Staffordshire, England 11/23/2024 07:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Werrington, Staffordshire, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Internet
United KingdomOakamoor Wi-fi
United KingdomNewcastle under Lyme Internet
United KingdomNewcastle under Lyme E-mail
United KingdomTalke E-mail

Community Discussion

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Plusnet Issues Reports Near Werrington, England

Latest outage, problems and issue reports in Werrington and nearby locations:

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kurtconstable Kcvfr400🏴󠁧󠁢󠁷󠁬󠁳󠁿🕹️🎮 (@kurtconstable) reported

    @krakenind @JolyonMaugham @virginmedia Most of the companies supply poor hardware that is inferior to yrs ago it seems. I am with Plusnet and use my own router, signal far stronger. Cheap boxes that signal is so poor they try to jumping frequencies and fail so keep switching. Also split the signals for 2.4 and 5 ghz

  • portoncraig Uilleam Payne (@portoncraig) reported

    @plusnet The external phone wiring fitting attached to gable end of house has come loose (2 of 4 rawl plugs have come out). Tried contacting BT to arrange for the cabling to be attached securely, however, to no avail. Is this something you can help progress or advise on? Cheers

  • JoeParker45 Joe Parker (@JoeParker45) reported

    @Plusnet you are ******* ****.

  • Anthonyr993 Anthony (@Anthonyr993) reported

    @Plusnet Thanks for the response. I'm now only getting 1.4 mbps. Making it pretty much useless. Hopefully you can get the issue fixed soon.

  • craftfun1 Mrs H (@craftfun1) reported

    Seriously @Plusnet your customer service is shocking 18 days and still no internet! I phoned up, again, today only to be told that 'it was cancelled' - again - by who and why - you don't know. When will I have the service I paid for over a month ago - you don't know. 1/2

  • Broke_Brownie Brownie (@Broke_Brownie) reported

    @Plusnet down since 8:20pm. This is a joke considering we logged an open question and followed with your team for ages to fix previous issue and now the question is closed/past the 28 days mark we now have another issue. Your service is really poor since we moved house.

  • sribena Sabina salah (@sribena) reported

    @Plusnet internet speed has been really slow for 2 days whats going on

  • ChristinaMcGill ChristinaMcGill 💙 (@ChristinaMcGill) reported

    @Plusnet I've had constant outages for two days now in south weat london. Any idea what's the issue and when will it be resolved?

  • jaggythistle50 jaggy thistle (@jaggythistle50) reported

    Folks avoid @Plusnet for Internet. Dreadful service. Fobbed off time and again with every excuse they can think off before you get ignored and promised return calls go unmade.

  • ChrisOConnor10 Chris Coco O'Connor (@ChrisOConnor10) reported

    @Plusnet how do I get my log in details as I'm having trouble getting passed 0.80 must?