Plusnet Outage Report in Heanor, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Heanor come from postal codes DE75.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (67%)
-
Wi-fi (15%)
-
Total Blackout (10%)
-
E-mail (6%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Heanor, Nottingham, Derby and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Heanor |
Internet | |
| Nottingham |
Total Blackout | |
| Derby |
Internet | |
| Derby |
Internet | |
| Nottingham |
Internet | |
| Derby |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
-
Dave Black
(@andanotherdave) reported
from
Derby, England
@Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!
-
Dave Black
(@andanotherdave) reported
from
Derby, England
@Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!
-
Mahala
(@ThisIsMahala) reported
from
Mansfield Woodhouse, England
Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.
-
Michael Lenehan
(@MichaelLeneha12) reported
from
Mansfield Woodhouse, England
@plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.
-
Trevor Middleton
(@trevormiddleton) reported
from
Heanor and Loscoe, England
@TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.
-
Motion Framework
(@MotionFramework) reported
from
Derbyshire, England
@Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.
-
Tony Barlow
(@Saltbar) reported
from
Derbyshire, England
@BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.
-
Holly
(@HM_Dec90) reported
from
Derbyshire, England
@Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Jason Alexander
(@jalexandertog) reported
Has anyone pointed out to @Plusnet that including a step that requires you to have a phone to plug into a phone line to diagnose broadband issues in today’s world where everyone just uses mobiles is fundamentally flawed…
-
Lauren Kavanagh
(@Miss_Lauren_14) reported
@Plusnet is there problems with your service in the kT4 area please, very slow for last few days
-
Forsvk3n.TTV
(@Forsvk3nttv) reported
@Plusnet terrible ! Still cutting out after new router arrived !
-
Forsvk3n.TTV
(@Forsvk3nttv) reported
@DaleStannard @Plusnet Yeah I’ve been looking at other man !! Hopefully sort something soon! But I’m not paying cancel fees when they ain’t provided me with what I’m ment to get
-
Johnthecarpet
(@Johnthecarpet1) reported
@Plusnet I did not expect a price increase within a few days of starting a new contract. Poor show. Please advise if I can terminate the contract without a penalty.
-
Brian Eve 💙
(@BrianKEve) reported
@Plusnet Hi, can you let me know when you plan to resolve the service disruption in the CM2 area please? Or is it @BT again whom you blamed before? Service has been intermittent since 7.30 this morning. Remind me, please, what am I paying a monthly fee for? #ThatWontDo
-
Neil Attisha
(@attisha) reported
@Plusnet Can someone pls contact me regarding my inability suddenly to send emails using Outlook or emclient. I can rcve but not send. Looking at internet, a lot of people have had this problem. I use onetel through Plusnet. Worked over 2 years. Now doesn't. Told I shouldn't be..
-
Carl Gibson
(@el_gibo) reported
@Plusnet Hi as far as I can tell, I don't see any wiring issues. Am I right in thinking that Openreach installed a new line as part of the process of transferring to Plusnet?
-
Ronald Don
(@Ronniebofa) reported
@Plusnet Sorry as a vulnerable person I am not confident enough to set it up myself and feel as a good customer you should do this for me rather than have me having to change to another provider to get this service
-
Anna
(@anzmaraz) reported
@Plusnet @plusnethelp It has been 2 working days now and our internet is STILL not working. Please can you provide an update ASAP we are yet to have one communication from Plusnet on this incident