Plusnet

Plusnet Outage Report in Heanor, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heanor, Derbyshire, England 04/24/2024 19:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heanor, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Nottingham, Mansfield, Derby and Kilburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Total Blackout
United KingdomNottingham Internet
United KingdomMansfield Internet
United KingdomNottingham Internet
United KingdomDerby Internet
United KingdomDerby Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

  • MichaelLeneha12 Michael Lenehan (@MichaelLeneha12) reported from Mansfield Woodhouse, England

    @plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jonathanoakes1 jonathan oakes (@jonathanoakes1) reported

    @Plusnet internet has been awful last few days and Is now totally off. Can’t get through to you so guess it’s a known issue. Can’t you at least update people.

  • kerrylowen Kerry Weston (Owen) (@kerrylowen) reported

    @Plusnet cont.. It's constantly says not connected. IT help for employer says nothing wrong there end and no other person wfh there has this issue so its a plus net issue. No good enough

  • KLucyBull Kerry Bull (@KLucyBull) reported

    @Plusnet hi, we’re having real problems with connection & working from home really need support. However when I call support an automated message tells me call back tomorrow as you’re too busy to take the call?? What are we suppose to do today without it, we can’t work.

  • Binky98929762 Binky (@Binky98929762) reported

    @Plusnet stupid adverts at the moment - our bread maker has been in continuous use for at least 10 years - not gather dust unused - not funny, just irritating

  • fxckingcringe katie (@fxckingcringe) reported

    @Memeulous @OpenreachHelp I use Plusnet which are rlly good customer service

  • LauraLoo841 Laura (@LauraLoo841) reported

    @Plusnet how can I speak to someone about my broadband? Not an option to speak to someone. Need help quickly. Keeps dropping out. Need stable and reliable service to be able to work from home. Whole day unable to work successfully

  • xxxDanielleWxxx Danielle Wilson (@xxxDanielleWxxx) reported

    @Plusnet worst customer service ever! Internet was shocking when we were with them, we've been trying to call to resolve an issue since Sep/October even though are account has been closed and we were promised a call back at 3pm today to finally resolve and shock horror no call

  • philwhi48630003 phil white (@philwhi48630003) reported

    @Plusnet Still no reply no chat phones cut you off what a service

  • AroonDevnani Aroon Devnani (@AroonDevnani) reported

    @Plusnet @plusnethelp Absolutely horrendous Customer Service from PlusNet. Recurrent problem with internet and telephone since switching last year. Two hours on the phone this morning and still no internet and no phone. Save yourself the grief, do not switch to PlusNet!

  • Jeyz1866 Justin (@Jeyz1866) reported

    @Plusnet poor,poor poor service.