Plusnet Outage Report in Heanor, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Heanor come from postal codes DE75.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (14%)
-
Total Blackout (10%)
-
E-mail (6%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Ilkeston, Heanor, Nottingham, Derby and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Ilkeston |
Total Blackout | |
| Heanor |
Internet | |
| Nottingham |
Total Blackout | |
| Derby |
Internet | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
-
Mahala
(@ThisIsMahala) reported
from
Mansfield Woodhouse, England
Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.
-
Michael Lenehan
(@MichaelLeneha12) reported
from
Mansfield Woodhouse, England
@plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.
-
Tony Barlow
(@Saltbar) reported
from
Derbyshire, England
@BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.
-
Holly
(@HM_Dec90) reported
from
Derbyshire, England
@Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks
-
Trevor Middleton
(@trevormiddleton) reported
from
Heanor and Loscoe, England
@TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Gav
(@Gav68148399) reported
@Plusnet last night at around 11pm the broadband went down and came back on around 8am then it went down again at 9am and now nothing at all, why is this?
-
Claire Longhurst
(@theconsulargirl) reported
@Plusnet No mobile signal here and I can't report it online (only by phone which I don't have signal for). Please help. EX4 5DE.
-
Gwen Watson
(@WatsonGwen) reported
Thank you Anoush @Plusnet for your tenacity in getting my problem sorted out. Without your input I would have used the cooling off period clause to cancel the contract
-
Dee
(@Itsabitofamoo) reported
@Plusnet what is going on with the mobile signal??? I've been getting nothing for the last 4 hours postcode LA1 Do we know how long this is going to take to fix?
-
(((Tim from Radio Clash)))
(@radioclashblog) reported
@Plusnet @zeninternet So what am I supposed to do, @Plusnet just twiddle my thumbs til then? (BTW if y’all didn’t know, we live in a basement flat with no TV and really bad radio signal so it’s basically internet for everything).
-
Claire Gallagher
(@C1aireGee) reported
@Plusnet I'm sitting here crying. I can't see an end to it. I can't take this anymore. It's disgusting. @Plusnet ought to be ashamed at treating someone like this. Your PR did a good job on me, friendly, honest, Yorkshire company . I've never had a worse experience with a company ever.
-
Matt
(@MattHurren1) reported
Horrific service by @Plusnet !! Cancelled my account against my wishes, didn’t tell me I needed to pay moving fee on the phone, charged me £150 closing fee, said they’d listen back to call and call me back - now getting debt collection emails?! Shocking! Call me please.
-
Juliette Cannock 🏴🇺🇦
(@Oojoodeboo) reported
@Plusnet Thanks so much but now I have a new problem. I'm pretty sure I have lost my plus net SIM! Any chance you can send me a new one please? TIA.
-
paul gerard
(@paulfgerard) reported
@plusnet the Diagnostic Bot has changed its estimated for resolving broadband issues from 19:15 today to 16:04 on Thursday, a 2 day slip! Yet the Service Status page reports no Issues. I'd like to report an issue with your Service Status page!
-
Bert Overduin
(@bertoverduin) reported
@plusnet My connection has recently become very slow and is also dropping frequently …. 🙁 Can you please help? -Bert