Plusnet Outage in Heanor, Derbyshire, England
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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Plusnet problems in the last 24 hours in Heanor, England
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Most Reported Problems:
- Total Blackout
Plusnet in Heanor, England CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Plusnet Issues Reports Near Heanor, EnglandLatest outage, problems and issue reports in Heanor and nearby locations:
from Heanor and Loscoe, England
@TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.
Plusnet Issues ReportsLatest outage, problems and issue reports in social media:
@Robster65 @Plusnet They were excellent once upon a time. They made major **** up with my mum & admitted it. I finally left them myself after 15 odd years only a few months ago. No issues since. Very sad but imagine got too big
Anoush @Plusnet sorting out the refund. Well done Anoush, appreciate the help.
@scottkenneth83 @plusnethelp @Plusnet Online has been disabled all the way through lockdown. They were great at the start but gradually got worse. No internet for 8 weeks, went down every time weather was shite, told me to tether my work laptop to my mobile, wanted to charge me £100 for a house move.
I left PlusNet after 3 or 4 years not because of how **** both their service & customer service are, but because they go on & on about how good those things are when they are so VERY ****. TalkTalk might be a little bit ****, but at least they sort problems out... eventually.
@Plusnet Had email to say plusnet call protect activated on my account, it's not showing. I now get email saying it and voice mail is being removed at my request. WHY .. I NEVER REQUESTED IT TO BE REMOVED
@AnnieK751 @plusnethelp @Plusnet I've always found them great Ann. Was it over the phone or online chat? I've always used online chat and never had any issues with them
Terrible customer services from @plusnethelp @plusnet avoid if you can.
@Plusnet I have just now registered a formal complaint on my account with you. This after9 days of no answer.
from Cambuslang, Scotland
@Plusnet not great customer service just ignoring your customers 😒
@simesa just had a chat with a Plusnet tech person (*they* called *me*!) who advised on positioning the router better; using 2.4ghz in rooms far from it not 5ghz; also, I should search for better channels (?!) I’ll try all that but a Mesh is the next stop if things are still bad.