Plusnet Outage Report in Heanor, Derbyshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Nottingham, Derby and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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Michael Lenehan
(@MichaelLeneha12) reported
from
Mansfield Woodhouse, England
@plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.
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Trevor Middleton
(@trevormiddleton) reported
from
Heanor and Loscoe, England
@TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.
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Mahala
(@ThisIsMahala) reported
from
Mansfield Woodhouse, England
Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.
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Tony Barlow
(@Saltbar) reported
from
Derbyshire, England
@BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jan Honour
(@HonourJan) reported
@MarcAllera I am being ignored as the BT staff who answered my query, sent to you, are unable to help as I am a Plusnet customer - are you not CEO of both BT and Plusnet?
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Elizabeth Graney
(@ElizabethGraney) reported
from
Lyneham and Bradenstoke, England
Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling
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Tim Thurlow
(@TrenchTrotter) reported
@Pepper2Pepsi I ditched plusnet awhile ago. Always had outages sometimes 24 hours and never offered compensation.
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TheGoodestBuck
(@TheGoodestBuck) reported
If you've got Plusnet broadband totally get the BT Hub 6 (£30 new off th'ebay). Huge step up from the Plusnet router. Proper WiFi coverage. Prob frying my brain and transmitting raw covids everywhere, but excellent signal strength.
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Stephen Pepper
(@Pepper2Pepsi) reported
@plusnethelp @plusnet @DailyMailUK absolutely shocking service from Plusnet will not allow me to order new SIM card on behalf of my vulnerable 92 year old deaf father. Nor will they allow me to make a complaint!! Avoid.
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Tina Hyland
(@catsarelife99) reported
@Plusnet I DM'd @plusnethelp on 15th Dec and stil no response? It advises in my plusnet account help section to contact them via Twitter. Can I DM you with my query or can you look at my query from their inbox ? Thanks
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BassanoClapper
(@bassanoclapper) reported
@lukehmuse Used to have really bad customer service but that may well have changed. I still hear good things about PlusNet I’m also with VM and find you have to go through the conversation with Retentions, threaten to quit and they give you a near-new customer deal for 18 months
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Gary
(@GazzaTHFC) reported
@Westmore1970 @Plusnet If you’re switching, just don’t go with TalkTalk... we had what looks like the exact same problem, even with their replacement “SUPERFAST WIFI ROUTER” which was honestly aids.
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Ruth Tien An Whittle
(@_tienan) reported
@Plusnet how am I suppose to properly CatDad when I can only get internet speeds of LESS than 1mb for the past 5 days?? P.S I can't borrow a sPaRe cAbLE from a neighbor as suggested by your phone support team because pandemic 🥲 This tweet was brought to you by
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Ruth Tien An Whittle
(@_tienan) reported
@Plusnet how am I suppose to properly CatDad when I can only get internet speeds of LESS than 1mb for the past 5 days?? P.S I can't borrow a sPaRe cAbLE from a neighbor as suggested by your phone support team because pandemic 🥲 This tweet was brought to you by @iD_Mobile_UK