Plusnet

Plusnet Outage Report in Derby, England

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The latest reports from users having issues in Derby come from postal codes DE23 and DE1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Derby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Derby, England 08/18/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derby, England

The most recent Plusnet outage reports came from the following cities: Heanor, Nottingham, Derby, Loughborough, Derby and Swadlincote.

Loading map, please wait...
City Problem Type Report Time
United KingdomHeanor Internet
United KingdomNottingham Total Blackout
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomLoughborough Total Blackout
United KingdomNottingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • MattJamesDeacon Matt Deacon (@MattJamesDeacon) reported from Shepshed, England

    Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported

    @Plusnet Fifth consecutive day with no signal on @Plusnet Two different devices affected so definitely Plusnet fault. How much longer is this going to take?

  • inacentre Ian John (@inacentre) reported

    @Plusnet Thank you Samantha for your reply. Frustrating situation apparently not helped by problems with your website. But I think things are as sorted out now - as well as they will ever be. Kind regards Ian 👍👍👍

  • MirelaTsacheva Mirela Tsacheva (@MirelaTsacheva) reported

    @MarcAspinall Plusnet has been the best of all providers I've used and, their customer service was prompt.

  • richcloughstuff Rich Clough (@richcloughstuff) reported

    @OpenreachHelp And will someone turn up to the next appointment or just not bother like the last three? You don’t communicate with Plusnet, don’t update the appointment notes, don’t call the customer…oh, and don’t respond to direct messages on Twitter. OfCom next.

  • Phil_Lowe_ Phil (@Phil_Lowe_) reported

    . @Plusnet OVERNIGHT my rDNS for my static IP has been deleted and is lost to all DNS servers. I am talking about my default <username>.plus.com address, which has been in place for years, which is really odd. Why has the rDNS entry for my fixed IP changed? (known issue?)

  • cm90MTM Liam (@cm90MTM) reported

    Plusnet has been good to me but recently it's rubbed its **** mittens all over my network.

  • christoffski82 Chris Devlin (@christoffski82) reported

    @Plusnet Any danger of a reply to my DM? Been 24hours and I’m still waiting, award winning customer service my arse!

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet I have pm you and still no reply from yesturday ??? Is this normal customer service ? As its bad 1 star service so far from me . Please sort or I will be going to BT .?

  • NarmeenRehman Narmeen~*~*🌱 (@NarmeenRehman) reported

    @Plusnet hi, if I get a 30day sim, when do I need to cancel if I don’t want another 30days please?

  • CornyPastiche Tom 👣🌿🌞 (@CornyPastiche) reported

    @Plusnet How long does it take to activate a new call feature on your Home Phone service?