Plusnet Outage Report in Derby, England

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The latest reports from users having issues in Derby come from postal codes DE21, DE23, DE73 and DE1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Derby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Derby, England 12/09/2023 00:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derby, England

The most recent Plusnet outage reports came from the following cities: Derby, Loughborough and Nottingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomDerby Wi-fi
United KingdomLoughborough Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomNottingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • MattJamesDeacon Matt Deacon (@MattJamesDeacon) reported from Shepshed, England

    Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @YounisS32946811 Hi Younis, thanks for getting in touch I'm so sorry for the poor experience you've had and can appreciate the concern this would cause. Were you able to get through to someone in the end? Thanks Alice @ Plusnet Leeds

  • manchesterfam Karen Dutton (@manchesterfam) reported

    @Plusnet @EE Not impressed, not able to get incoming calls or texts since Wednesday. No communication from either company to advise of issues. Hours wasted trying to fix what I thought was fault with phone. When will this be fixed? Number is emergency contact for kids.

  • johnnytwoscoops John Mathias (@johnnytwoscoops) reported

    @Plusnet No nothing , I saw that the outage was fixed but my phone is still not accepting incoming calls this is beyond a joke as I still can’t get in touch with the ICU , whst do you suggest ?

  • Plusnet Plusnet (@Plusnet) reported

    @johnnytwoscoops Thanks John. I'm so sorry to hear that this is the case. Please can you try turning off your handset, removing and reinserting your SIM and then turning your handset back on? Please let me know whether this fixes the issue. Regards, Emily Plusnet Leeds

  • YounisS32946811 Younis Sheikh (@YounisS32946811) reported

    @Plusnet Yes but did not sort my problem

  • greacct Gavin Etheridge (@greacct) reported

    . @Plusnet I spoke to your support team yesterday about being unable to receive calls & texts I was told it is a major problem with one of your service towers & started on 22-Jun. However, the status page says everything is fine. How can I keep upto date on when this is resolved?

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @Plusnet I've only just moved over to Plusnet from years with Vodafone. Let's say it's not a great start to being with you. I required help on Thursday and not today.

  • _nevexo_ Cameron Fleming (@_nevexo_) reported

    @Plusnet our site has three lines from Plusnet, but one doesn’t have support for baby jumbo frames, is this something that can be resolved?

  • RichardADixon Richard A Dixon (@RichardADixon) reported

    Hi @Plusnet, can you please clarify the cost of calling Government department 03000 numbers from a mobile using your network? Thanks

  • amelia_badass Amelia Bisson (@amelia_badass) reported

    @Plusnet 6 days since inadequate installation. Waited all afternoon yesterday for an engineer that didn’t turn up and now all morning again today for a no show! Way to treat new customers- not.