Plusnet

Plusnet Outage Report in Derby, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Derby come from postal codes DE22.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Derby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Derby, England 01/27/2026 20:25

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Derby, England

The most recent Plusnet outage reports came from the following cities: Ilkeston, Nottingham, Derby, Loughborough and Burton upon Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomIlkeston Total Blackout
United KingdomIlkeston Internet
United KingdomDerby Internet
United KingdomLoughborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • MattJamesDeacon Matt Deacon (@MattJamesDeacon) reported from Shepshed, England

    Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tom_40A_guard Tom (@tom_40A_guard) reported

    Must compliment @unocomm on my broadband switch. Conducted with no issues and an immediate improvement in performance over @Plusnet. Looks like the issues they couldn’t locate were their own - their “award winning” service was truly dire!

  • HelenTursner Helen Tursner (@HelenTursner) reported

    @plusnethelp can you please respond to my DM from 30th January in regards to not meeting your minimum guaranteed broadband speeds?! @Plusnet starting to regret being a returning customer!

  • RD888Subtitle Hi! It's me! (@RD888Subtitle) reported

    @plusnethelp Hi do Plusnet send out replacement routers? Broadband is running slow and I think I may need a replacement router as phone dial tone is fine

  • Tia_Gx Tia (@Tia_Gx) reported

    Lol why did my dad get @Plusnet internet ?? It’s not working at all 🙃

  • FarleyMcCormack Charlotte McCormack (@FarleyMcCormack) reported

    @plusnethelp been having issues with internet connectivity in NR14 all day today. Packets keep dropping at the 3rd hop in within the Plusnet network. When will this be resolved?

  • _Brian_Hunter Brian Hunter (@_Brian_Hunter) reported

    @plusnethelp Had a phone call yesterday from a nice @plusnet man, apologising for the delay and promising an engineer would fix the phone line by noon today without needing access to the house. Fingers crossed. 😎

  • ben_lister Ben Lister (@ben_lister) reported

    Plusnet: Hi Ben, sorry for the delay in replying to you. Unfortunately cancellation is one of the few things we can't support with via this support channel. I see you have already tried but I'd recommend giving our Cancellations Team another call.

  • UreshP Uresh Perera (UP) (@UreshP) reported

    @letsplayftse Most fiber providers use BT's Openreach network, including BT itself, Sky, TalkTalk, Plusnet, and EE. So eventual control lies with BT.

  • RD888Subtitle Hi! It's me! (@RD888Subtitle) reported

    @plusnethelp Hi there my PlusNet service is running slow and there doesn't seem to be anything wrong with the phone line. Does Plusnet send out replacement routers? As I think that's what the problem might be

  • daisycatcher Gill #VoteLabour #GTTO (@daisycatcher) reported

    @Plusnet , I have sent a DM and haven’t received a reply , I have continually tried to call you , couldn’t get through . You have took 2 x payments from my elderly fathers account but not set up a broadband account , can you look into this appalling service please .