Plusnet

Plusnet Outage Report in Derby, England

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The latest reports from users having issues in Derby come from postal codes DE1 and DE23.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Derby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Derby, England 02/25/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derby, England

The most recent Plusnet outage reports came from the following cities: Ilkeston, Derby, Burton upon Trent and Nottingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomDerby Wi-fi
United KingdomDerby Wi-fi
United KingdomBurton upon Trent Internet
United KingdomDerby Internet
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

  • MattJamesDeacon Matt Deacon (@MattJamesDeacon) reported from Shepshed, England

    Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jane_bolt Jane (@jane_bolt) reported

    @OpenreachHelp @Plusnet Okay, purchased a property and decided to join Plusnet broadband 20th April 2022. Still no progress from Plusnet or Openreach, apparently now with 'frames management', whatever that means? Very frustrated customer, 7 weeks no progress !! More push needed?

  • LeanneBennett Leanne (@LeanneBennett) reported

    And now they want me to pay £343.17 to get out of my contract. You have got to be ******* kidding me @Plusnet! You are just about the worst company I’ve ever dealt with, and that’s saying something!!! (Even @Airbnb wasn’t this bad!) Who monitors you? Who do I complain to?

  • greg9rovers Greg Wallace (@greg9rovers) reported

    @bt_uk down again. Unbreakable? It's now been over 2 weeks since I've had an uninterrupted 24 hours with broadband. My advice to all my followers is to avoid @bt_uk like the plague. I've already steered one friend to PlusNet. They would have gone with Virgin if available for them

  • SammieNova Sammie (They/Them) (@SammieNova) reported

    @Plusnet Hello, my internet has been going on and off for the last 10-15 minutes, is there a problem in Runnymede/Surrey?

  • NATTBradfordian N.T-T 🐗 🇵🇸 (@NATTBradfordian) reported

    @Plusnet do you do a WiFi set up service for the elderly? My grandpa's received his new router and has no idea what to do with it? We're a bit far away to do this for him.

  • footiep nancy perrin (@footiep) reported

    @Plusnet anyone here able to help with big drop in speed?

  • theLastWilson Craig A. Wilson (@theLastWilson) reported

    Poor experience switching to @Plusnet. Old sim has been deactivated, new sim is active.... great, 1 problem, it's not been delivered yet!!

  • aerialtyke Aerial Tyke (@aerialtyke) reported

    @MSE_Deals Too late for this time but, in future, if you're already a Plusnet broadband customer, click the relevant button and get an extra 2GB.

  • Lisa_heesom lisa heesom (@Lisa_heesom) reported

    @Plusnet really disappointed with the poor customer service so far. 2 days and still no reply to message!

  • peter_ross15 peter ross (@peter_ross15) reported

    @Plusnet what is going on eith your network, no signal, unable to make calls, message saying not on network, in watford Herts area