Plusnet Outage Report in Bermondsey, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Plusnet outage reports came from the following cities: Croydon, London, Hackney, Paddington, City of Westminster, Poplar, Hammersmith, Orpington, City of London, Newham, Islington, Wood Green, Southwark, Stepney and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| Paddington |
||
| City of Westminster |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Andy Washington 😷🇪🇺
(@andywash) reported
from
Hackney, England
My Internet has died. Plusnet say it's a BT Openreach issue & it won't be fixed till after Xmas. But it's only a day till I'm away for 10 days so not too bad I guess.
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there
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@RossMatthewNorthLondon.com
(@RossMatthewGat3) reported
from
Camden Town, England
@Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get
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mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
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Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
@midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon
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Dame C 🧙🏼♀️
(@DameClaraM) reported
from
Bromley, England
Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Sarah Pilates
(@sarahpilates) reported
from
Camden Town, England
@Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.
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Fatima Duerden 🇪🇺🇵🇹
(@FatimaDuerden) reported
from
Camberwell, England
@SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞
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David Neil Robinson
(@DDIGITALMEDIA) reported
from
Ealing, England
@Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.
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Charine John
(@CharineJohn) reported
from
Camden Town, England
@Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!
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Ilse
(@IlseHoward) reported
from
Richmond, England
@inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Myhill
(@carlmyhill) reported
Just had some callers claiming to be from @bt_uk offering fibre to home if i'm not already a BT customer. Since I'm with @Plusnet (Open Reach) & 'already a customer' they could NOT offer me fibre to home. Kinda rubbish @Ofcom - plus i cant call BT to check they were legit
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Alison Cameron 🤍❤️🤍💙💛
(@allyc375) reported
@Plusnet I phoned and it was agreed that my service would be restored. Excellent service, thank you.
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Solska
(@Solskee) reported
@BridgeeCee @Plusnet Yep, Plusnet are doing the same to my family. Claim they have booked an engineer and no one shows up! "Award" winning customer service at its best eh?
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frank
(@frank10743117) reported
@Plusnet service is down…. When will it be working again?
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♡
(@_Zirafa28) reported
@smartonion @Plusnet I've been getting this too! Have sent a DM about it, along with a message about my broadband issue
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Alison Cameron 🤍❤️🤍💙💛
(@allyc375) reported
Excellent customer service from @Plusnet who agreed to restore my service as I assured them I am going to have sons cash on Friday. In other news, I have been referred to a food bank. Am not the only one in this position so am swallowing my pride.
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Beth💐🏴
(@BPRICEY00) reported
Plusnet goes down. Rings plusnet Plusnet; connect to our broadband and make a complaint in the troubleshoot section. WHAT SENSE DOES THAT EVEN MAKE @Plusnet
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frank
(@frank10743117) reported
@Plusnet Wifi keeps going down
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Paul
(@PaulC256) reported
@Plusnet Shocking customer service. Was told around 25th Sept I couldn’t get a cheaper deal to renew my broadband and went on their website today and found a cheaper deal for the same speed! Can’t speak to anyone as the lines are always busy. @PlusnetOfficial #disgraceful
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LlamaSouffle27
(@yorkshabastard) reported
@Plusnet It's not good value when you mess up, close an active account resulting in no service multiple times and then charge an early cancellation fee which hasn't been returned for over six weeks in a cost of living crisis. #uselessplusnetthieves