Plusnet outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent Plusnet outage reports came from the following cities: London, City of London, Islington, and City of Westminster.

City	Problem Type	Report Time
London	Internet	20 hours ago
London	Internet	2 days ago
London	Wi-fi	3 days ago
London	Internet	3 days ago
City of London	Internet	4 days ago
London	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Daniel (@Daninho58) reported 24 seconds ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  Tandleman (@tandleman) reported 3 minutes ago from Poplar, England

  @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

• 
  Chris Furneaux (@cfurneaux) reported 4 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported 5 minutes ago from Camberwell, England

  @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

• 
  Helen Parton (@TotalOfficeBook) reported 5 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

• 
  jnthn (permanently broken) (@JSDBroughton) reported 5 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  Chris Furneaux (@cfurneaux) reported 6 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  Jo (@Jo48651873) reported 7 minutes ago from Islington, England

  @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

• 
  Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported 14 minutes ago from London, England

  @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

• 
  Allison Randell (@PictureEdAlly) reported 24 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  HMS Beagle (@HMSbeagle1820) reported 26 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  PETER PAHOR (@PETERPAHOR) reported 28 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

• 
  Angeline Clean (@NortysTweets) reported 30 minutes ago from London, England

  Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 37 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported 39 minutes ago from London, England

  @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

• 
  HMS Beagle (@HMSbeagle1820) reported 44 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  Tandleman (@tandleman) reported 52 minutes ago from Poplar, England

  @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

• 
  Rob Hanson (@robdogtrickies) reported 53 minutes ago from Poplar, England

  @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

• 
  Barbara Broccoli (@Errorfied) reported 60 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  S. (@Shazzabam) reported 60 minutes ago from Islington, England

  @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clareq12.bsky.social- REAL socialists wear masks😷 (@ClareQ12) reported 3 minutes ago

  @Plusnet @EE Also, the internet speeds are pretty pathetic. About 120mbps rather than the 500 they promised. So @Plusnet I have 2 questions for you: 1) how good is your "award winning" customer service? 2) what's your contract cooling off period, and do you know other companies exist?

• 
  New Forest Dog 🌈 and Her Indoors (@NewForestDog) reported 3 minutes ago

  @Jemima114 Thanks. Yes. Plusnet come out top for customer support in my online searches. But always good to get views from actual users too!

• 
  Cyberax (@CyberaxUK) reported 5 minutes ago

  Hey @plusnet - sent a DM yesterday could someone help with it please?

• 
  Nicky Robson (@Nicky_Robson) reported 9 minutes ago

  @Plusnet how long to respond to a issue regarding an account of someone who has died? Promised a response 3 days ago & still waiting

• 
  Robert Martin (@AndyGraysdouble) reported 10 minutes ago

  Before BT/EE ever regale us with what they do in AI they might first get round to getting vulnerable customer digital switchovers done quickly and seamlessly- a total shambles @BT @EE @Plusnet

• 
  Rockposer Dot Com (@rockposer) reported 11 minutes ago

  It's now been over a week without broadband and still no confirmed fix time. According to Plusnet, Openreach don't even work on problems over a weekend.Not good enough! @Plusnet @WeAreOpenreach

• 
  Paddys (@paddysmad) reported 11 minutes ago

  Sky BT Virgin Plusnet EE all down

• 
  GromitFoxZero (@gromitfoxzero) reported 17 minutes ago

  @whisperwoIf @virginmedia I mean they didn’t let customers cancel and yet they got fined yesterday by our regulator here in the UK for £28m. I can’t relate because I use Plusnet which practically never goes out or ***** up a lot

• 
  Jacqui Langstead (@mizpah68) reported 22 minutes ago

  @Plusnet I’ve been with you for years yet to switch to full fibre broadband I’ve got to pay more than a new customer. This is so wrong. I’m disabled and internet is my contact with the outside world yet penalised because I choose to stay with you

• 
  Nicky Robson (@Nicky_Robson) reported 23 minutes ago

  @Plusnet No you don't have a dedicated bereavement team. I have ready phoned numerous times & posted on X - was promised a call back & then nothing. Not expecting any help you are useless. Just want to make people aware how you treat bereaved families