Plusnet outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent Plusnet outage reports came from the following cities: London, Southwark, City of Westminster, Poplar, City of London, and Islington.

City	Problem Type	Report Time
London	E-mail	9 hours ago
London	Internet	12 hours ago
London	Total Blackout	18 hours ago
London	Wi-fi	1 day ago
London	Wi-fi	1 day ago
London	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  jnthn (permanently broken) (@JSDBroughton) reported 4 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  Kylie Ainslie (@DrKAinslie) reported 6 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Tandleman (@tandleman) reported 7 minutes ago from Poplar, England

  @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

• 
  mtrinh (@miktrinh) reported 9 minutes ago from London, England

  @Plusnet broadband is down in SE23 1AN area

• 
  HMS Beagle (@HMSbeagle1820) reported 12 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  Steve Hunnisett (@Blitzwalker) reported 12 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  Tandleman (@tandleman) reported 20 minutes ago from Poplar, England

  @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

• 
  Helen Parton (@TotalOfficeBook) reported 37 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

• 
  Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported 38 minutes ago from London, England

  @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

• 
  PETER PAHOR (@PETERPAHOR) reported 38 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 41 minutes ago from Camberwell, England

  @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

• 
  Rob Hanson (@robdogtrickies) reported 43 minutes ago from Poplar, England

  @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

• 
  Chris Furneaux (@cfurneaux) reported 43 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported 43 minutes ago from Camberwell, England

  @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

• 
  Anya Gair (@anyaebgair) reported 47 minutes ago from London, England

  Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

• 
  Chris Furneaux (@cfurneaux) reported 50 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  Allison Randell (@PictureEdAlly) reported 55 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  HMS Beagle (@HMSbeagle1820) reported 56 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  Barbara Broccoli (@Errorfied) reported 59 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  Angeline Clean (@NortysTweets) reported 60 minutes ago from London, England

  Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  APY (@a_p_y_7) reported 4 minutes ago

  @Plusnet your service is appalling. I’ve had no internet for eight days. I have to call for updates every day and you don’t know what’s going on or when it will be resolved. Apparently there’s a £73 cancellation fee unless the service is down for over 30 days. Unbelievable.

• 
  Craig Jump (@Craig_Jump) reported 5 minutes ago

  How is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet

• 
  j (@jonnybeazel22) reported 6 minutes ago

  @CHR15_MTB @ben_benjamin3 @virginmedia i had the exact same issue with Sky, couldnt match the offers being advertised elsewhere, i cancelled and also went over to plusnet.

• 
  Johnathan🇵🇹 (@cristao7777) reported 7 minutes ago

  @Crime_Penguin Using a Chinese router atm but I can't want to have the privilege of spending 240 US dollars on an "AT&T 5Ghz PlusNet Router" locked to WiFi 5 and hardware id bound to only support 3 devices at a time

• 
  Seffuel Bloodmoon | Béta (@Seffuel) reported 7 minutes ago

  @AethyrUlf @Plusnet ... It could be a node, it could be a cable, a pole, hell.. it could even be another user of that same net that has a device that's faulty, which results in a very unstable connection for you and A LOT of other users of that same cable that goes through your den. It's complicated

• 
  Alasdair (@AlasdairUK) reported 8 minutes ago

  @Plusnet Hi, do you still offer support via this method?

• 
  Xenomorph (@xenom0rph09) reported 12 minutes ago

  @Plusnet Horrible experience. Placed order on Sunday. Called today and it turns out order was not placed. Activation was due Thursday and now another order was placed and it wont be activated until 26th. Unacceptable service!

• 
  Sean Clarke (@SeanClarke17595) reported 24 minutes ago

  @Seanfrank Many thanks. I have WiFi calling with Plusnet ( the £44.did include a phone line ) so now also looking for VoIP provider. Problem there is I will need a UPS as no method of contact with 999 if power is down. Hoping Starlink supports WiFi calling?

• 
  Revs (@rimaldaya) reported 25 minutes ago

  @Plusnet my tenants broadband is not working red flashing light on router tried online help. Your text service won’t work

• 
  Jensen Ambrose (@AmbroseJensen) reported 26 minutes ago

  Seems that Plusnet is having an rare internet outage. I tried changing DNS which means it's not a DNS outage.