Plusnet

Plusnet Outage Report in Bermondsey, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bermondsey, Greater London, England 01/03/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hackney, Islington, London, Croydon, Hammersmith, Barnet, Harringay, Southwark, Wandsworth, City of Westminster, Newham, Paddington, Poplar, Ilford and Camden Town.

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City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomIslington Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • rackitman Richard Carroll (@rackitman) reported from Wandsworth, England

    @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • BigAlxyz Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • londonkro Kevin (@londonkro) reported from Croydon, England

    Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • libraryninja Nikki (@libraryninja) reported

    @MsSBurns @OpenreachHelp @Plusnet On the local forums, they are saying it’s a line card issue which can only be worked on overnight. No idea which night as yet...

  • M4ttBriscoe Matt Briscoe (@M4ttBriscoe) reported

    @plusnet @plusnethelp Do not go with plusnet broadband. Incapable of providing you with broadband. Never call you back when promised. Shocking company

  • ellietataylor ellie taylor (@ellietataylor) reported

    @plusnethelp hi plusnet, it’s now been 10 days since we were told we would have broadband and guess what! Still no wifi! Promised 10+ times that we would have calls back within 24hrs and still never had any phone calls. Now being told we have to wait till Tuesday!! Absolute joke

  • MaysamAdventur1 MaysamAdventures 💙 (@MaysamAdventur1) reported

    @basod8 @Plusnet @plusnethelp I reset my router and it helped a bit, not a long term solution though!

  • tillaay_greer Tilly Greer (@tillaay_greer) reported

    @Plusnet broadband is actually dog ****

  • AngellaHorner Angella Horner Freelance Poet and Artist (@AngellaHorner) reported

    Dear Plusnet Just to confirm I have left Plusnet to join EE. I have received my PAC for my phone 07717710029 number. I enjoyed your service, but am now in an area that only picks up EE signals. Thank you for your help. Please cancel my Direct Debit of £10.65 per month from today

  • NeishaWong Neisha D Wong (@NeishaWong) reported

    @CamdenJonathan @virginmedia Completely useless!! I’m with Plusnet now no more issues

  • AbsintheAffair The Absinthe Affair & Steampunk 2021 (@AbsintheAffair) reported

    I have cancelled the direct debit to @plusnet and will pay the final payment via my debit card - WITHOUT cancellation fees being included! Not wasting more time getting told crap from @plusnethelp - So you sort it out and get back to me asap! 😡🤬😡

  • MetalGearHazumu Pepper Roo (Hazumu) (@MetalGearHazumu) reported

    Our PlusNet Internet is proper ****. At this time it goes super slow,. I'm trying to watch a YouTube video at 80p and it is not having it. As a reference if I was doing this in the morning the same amount of devices using it it would be fine. I could even play online games.

  • frankcarlyle1 frank carlyle (@frankcarlyle1) reported

    @tonymc39 @Plusnet You should’ve just told her “Never trust a failed fat comedian advertising a rubbish internet service”.. Your sister might’ve taken notice Tony.