Plusnet Outage Report in Bermondsey, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Plusnet
Plusnet is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Plusnet outage reports came from the following cities: Newham, London, Romford, Croydon, Hammersmith, City of London, Harringay, Brentford, Camden Town, Hackney, Barnet, Southwark, Poplar, Fulham and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Internet | |
| London |
Internet | |
| Romford |
Total Blackout | |
| Croydon |
Wi-fi | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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Mr H 🦡
(@EngHanrahan) reported
from
Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!
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The Drummerboy ✨🇬🇧🇬🇭
(@DrummerboySJ1) reported
from
Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Bretta Adlen
(@BrettaAdlen) reported
@Plusnet Tbh Jess I would love to cancel my contract, had nothing but trouble since I installed in July ! #nightmare #crapbroadbrand #nophoneforamonth
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hogsface
(@hogsface) reported
@plusnet going down and up every few mins for past half@hour. Leicester LE6
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louise watson
(@louisew13313731) reported
@Plusnet I live in belper in derbyshire De56 and have no internet for 2 days …. Can’t get through on customer service is there a problem in my area
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Ellen
(@LadyOfAquitaine) reported
@Plusnet my internet is super bad, I constantly have to wait for it to load or get stuck on a loading screen. I’d accept the occasional one but when it’s every day it’s annoying!
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Plusnet
(@Plusnet) reported
@BrettaAdlen Whilst we work with John Lewis Broadband to provide the service, we're unable to help yourself as a John Lewis Broadband customer via our Plusnet platforms. Please do get in touch with John Lewis Broadband and they'll be able to help further. - Jess, Plusnet Leeds 🌻
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Simon Bowland
(@SimonBowland) reported
@bt_uk Hi, my broadband recontract "offers" are higher than what I'm currently paying, and what I'm currently paying is far higher than offers from Sky and PlusNet. Can I cancel online without having to phone BT, as I'm always left waiting in a long queue?
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Trains with Nick
(@March_Hare82) reported
@Plusnet Getting tired of having to reset my router randomly after losing all Internet. As soon as it resets, (after a period of up to 5 mins,) all is well again until the next time I arrive home and find it's down again. Never had this issue with @SkyUK
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Richard Kemp
(@richardakemp) reported
@Plusnet Enjoy your party. We’ll be suffering your painfully slow internet 🐌 🐢
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Dave
(@nicol6381) reported
@Plusnet hi, my signal at home has gotten terrible over the last few weeks to the point I struggle to make calls and send/receive texts.
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Paul Taylor
(@mastap2003) reported
congratulations @Plusnet ! That's one customer jumping ship as soon as possible. When will providers learn, if you don't treat existing customers as well as new customers, we're just going to jump ship!