Plusnet Outage Report in Bermondsey, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hackney, City of London, City of Westminster, Harringay, Paddington, Southwark, Newham, Islington, Hammersmith, Stanmore, Croydon, Wembley, Tower Hamlets and Teddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| Hackney |
Internet | |
| London |
Internet | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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carol robertson
(@juliusfrank67) reported
@Plusnet hi when I try to reply privately Twitter is taking me to some other place but it’s just buffers. Please help
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Marc Webb
(@MarcWeb94173753) reported
Just joined Plusnet Your phone is up and running No it isn’t 😡😡😡 Ring up told them internet isn’t working either oh let Me see yes it’s working now Noooooooo it isn’t SICK OF THESE PROVIDERS IM SORRY why not listen as and provide a service I pay for
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john philip webster
(@webster_jp) reported
@Plusnet Is anyone out there?Last week I completed a form on the Plusnet website to report that I was having trouble claiming a gift card,i was notified that I would receive a reply within 36 hours,I am still waiting.I am not at all happy with this lack of support Teresa
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Richyoko
(@Richbut) reported
@Plusnet answer your DM's - who voted you to customer service? Bs
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Gareth Woods
(@onairwithgareth) reported
@Plusnet No I haven’t made any changes whatsoever, on Friday the connection just dropped out of nowhere and is still as bad. It’s so bad my Alexa doesn’t even barely work.
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Jill Scott-Stirling
(@JScottStirling) reported
Horrific customer service from @Plusnet They ceased our wifi 3+ weeks ahead of house move & refuse to fix their problem. Left with no wifi. Avoid at all costs
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Drs Pill 💊
(@Phl60214122) reported
@Plusnet please avoid. You raise a concern or complain and you are pushed from pillar to post. Raised concerns since 15/10/22 and never got a response or apology. Worst customer experience ever.
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stevegaish
(@stevegaish) reported
from
Whickham, England
@Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.
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Kay
(@kayleigh_hough) reported
@Plusnet I'm having some problems with poor/no connection Internet. Bad quality streaming and Internet cuts off randomly. Apparently no problems with the line. Quite unhappy with the inconvenience it causes.
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Gareth Woods
(@onairwithgareth) reported
@Plusnet our wifi is not working, nothing is loading and when I say it’s slow, it’s so slow that nothing loads! I’m literally at my wits end with #plusnet.