Plusnet

Plusnet Outage Report in Bermondsey, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bermondsey, Greater London, England 12/04/2025 19:25

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Plusnet outage reports came from the following cities: Croydon, Hammersmith, Paddington, London, Hackney, Poplar, Ilford, Camden Town, City of Westminster, Southwark, Wembley, Newham, Romford, City of London and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomCroydon Wi-fi
United KingdomHammersmith Total Blackout
United KingdomPaddington Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • DameClaraM Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MoAmy3715 Amy Cornell (@MoAmy3715) reported

    @Cevni @Plusnet @FilmGuff That’s technology for you - waits until you need it the most and then it ***** right off. Hope they fix it (and actually FIX it) soon!

  • HinaElton hinstar (@HinaElton) reported

    @Plusnet hi i sent you a DM and tweet directly and no response. Waiting over 45 mins listening to Christmas music is painful can you please respond to my query as soon as possible. I refuse to pay for a service I don't have

  • MonkeyTelboy Terry (@MonkeyTelboy) reported

    I have never had such a rubbish time with changing providers... @Plusnet - Need to BT to remove the markers @bt_uk - Your account is closed, so it can't be us @OpenreachHelp - We do not talk to the Plebs This has been 2 weeks. How can it be this hard to move a bloody wire.

  • EalingBrewing Ealing Brewing (@EalingBrewing) reported

    .@plusnet there seems to be no easy way to cancel our phone/broadband. So please accept this as our instruction to do so. Ealing Brewing Unit 2 The Ham TW8 8EX

  • G0PVR G0PVR (@G0PVR) reported

    @Plusnet hi, I have an on going fault now for 3 weeks, various problems detected and sorted, normal speed is 43 kbps now 3 kbps, reported yesterday, no heads up no messages? Not doing me proud right now.

  • ljwarner Lindsey Warner (@ljwarner) reported

    @Plusnet someone was helping me on chat but now hasn't responded for a couple of days... I need my issue resolving or I'll have to cancel my services.

  • bharatshah91 Bharat Shah (@bharatshah91) reported

    @Plusnet Just called looking for a new deal since current BB contract is over. CS Rep gave me a deal that is £5 more per month than a new customer, and when I asked for the new customer deal, word for word he replied, "Why would I give you that"...

  • SarahMonocromia S J Archer Photography (@SarahMonocromia) reported

    Please #plusnet sort out my connection It's been down since Thursday. Am I am tired of calling the help line. Nice as they are. Feels like nothing is happening!

  • mattchoo87 Matt Harrison (@mattchoo87) reported

    @Plusnet I’ve waited since last Tuesday for my SIM card and I’ve been networkless since Thursday. I’m paying for a service I can’t use. I know it isn’t your fault but is there a way of getting a SIM card to me via courier?

  • MoAmy3715 Amy Cornell (@MoAmy3715) reported

    @Cevni @Plusnet Well that sucks monkey *****. 😡