Plusnet outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent Plusnet outage reports came from the following cities: London, Southwark, City of Westminster, Islington, City of London, and Poplar.

City	Problem Type	Report Time
London	Internet	18 hours ago
London	Internet	2 days ago
London	Internet	4 days ago
London	Internet	6 days ago
London	Wi-fi	7 days ago
London	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Allison Randell (@PictureEdAlly) reported 42 seconds ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  Angeline Clean (@NortysTweets) reported 1 minute ago from London, England

  Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

• 
  Barbara Broccoli (@Errorfied) reported 2 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  Daniel (@Daninho58) reported 7 minutes ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  HMS Beagle (@HMSbeagle1820) reported 11 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  jnthn (permanently broken) (@JSDBroughton) reported 15 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  HMS Beagle (@HMSbeagle1820) reported 16 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  Kylie Ainslie (@DrKAinslie) reported 21 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Tandleman (@tandleman) reported 23 minutes ago from Poplar, England

  @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

• 
  Tandleman (@tandleman) reported 26 minutes ago from Poplar, England

  @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

• 
  S. (@Shazzabam) reported 27 minutes ago from Islington, England

  @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

• 
  ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported 31 minutes ago from Camberwell, England

  @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

• 
  PETER PAHOR (@PETERPAHOR) reported 33 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

• 
  Chris Furneaux (@cfurneaux) reported 37 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  Rob Hanson (@robdogtrickies) reported 37 minutes ago from Poplar, England

  @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

• 
  Steve Hunnisett (@Blitzwalker) reported 41 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 49 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  mtrinh (@miktrinh) reported 51 minutes ago from London, England

  @Plusnet broadband is down in SE23 1AN area

• 
  Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported 52 minutes ago from London, England

  @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

• 
  Jo (@Jo48651873) reported 55 minutes ago from Islington, England

  @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joke Legg (@joclegg) reported 2 minutes ago

  @plusnet Is anyone else’s PlusNet internet down? I’m in N1. Nothing showing on Down Detector.

• 
  Matthew Broadway (@matthewb79) reported 9 minutes ago

  @Plusnet only getting 20mbps when it’s usually over 100. Is there an issue?

• 
  Flower Pot (@FlowerP79667758) reported 9 minutes ago

  @Plusnet Hello, We have contacted Plusnet and Ofcom. As Plusnet is the customer of Open reach it is Plusnet who is responsible for making a complaint to Open -reach. Apparently as our service provider faults should be addressed and rectified in two days. We have already been 8 days without the internet and if Open-reach do not come until next Wednesday that will be two weeks.

• 
  Richard Holliday | Author 🇬🇧 (@rjph_author) reported 11 minutes ago

  @Plusnet Thanks! I've switched email addresses but the verification email still never appeared. I now can't log into my Community account (I'd used same username/pw as my Plusnet customer account for ease) and the password reset email isn't appearing. Most confused!

• 
  Jude Elms (@JudeElms) reported 17 minutes ago

  @Plusnet Sky routers used to connect to my WiFi extender and work just fine Your Plusnet routers are awful, spotty connection at best, at least 2-3 times I have to wait 10+ minutes to reconnect. Was promised same speed yet I received slower less reliable internet.

• 
  Carl Fandidango (@ComTekMan) reported 20 minutes ago

  @CommsOmbudsman Elderly vulnerable customer (80s, health issues) left without reliable phone for weeks due to failed BB migration. Plusnet initiated transfer to EE, OR install failed, EE cancelled order despite OR advice to proceed when ready. Repeated faults even after "repair".

• 
  Stuart 965 (@StuartThom8396) reported 22 minutes ago

  @Plusnet I am leaving Plusnet after 12 years of custom because I have reached the end of my patience with the poor service I have received

• 
  BSox T (@BsoxT52516) reported 26 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

• 
  rosie posie (@rosieon25371922) reported 29 minutes ago

  @PlusnetCS_ You are only 'committed to resolving this issue' in your favour. It is unaceptable Plusnet. I want my money

• 
  Abi (@AbiSpurs26) reported 29 minutes ago

  Has anypne else's @Plusnet gone down