Plusnet Outage Report in Bermondsey, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Plusnet outage reports came from the following cities: City of Westminster, Islington, London, Hackney, Croydon, Harringay, City of London, Southwark, Paddington, Newham, Hammersmith, Stanmore, Wembley, Tower Hamlets and Teddington.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| City of Westminster |
Internet | |
| Islington |
Internet | |
| Islington |
Internet | |
| London |
Total Blackout | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Annali Crawford
(@IlannaCat) reported
@Plusnet no mobile signal or 4g for three days now. And that’s the 5th time in as many weeks we haven’t had one. What is going on. Can’t ring you- no signal 🤬
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Martin Gilmour
(@MartinGilmour29) reported
@Plusnet No, thank you. I would suggest though that your systems are reviewed, it was far too difficult to have this matter addressed, I will not be returning to your service at any point from this experience
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Tunc Doru
(@ProfessorDoru) reported
Can anyone else@get through to @Plusnet ?? I’m trying to sign up and received a message to call about delays with my order. Not been able to get through for two days now. Should I just cancel?
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Lady Wolf
(@mchill121) reported
@StephenPMurtagh @Plusnet Funny story about @Plusnet I called about being overcharged I challenged them & the girl put me on hold? But didn't! She shouted to her floor walker, Don't give him his F money Shirley, he's rude. Needless to say when Shirley came on, I repeated what I heard. Free Plusnet 4 12mth
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Margaret P Houston
(@HoustonMargaret) reported
@Plusnet Hi there. My internet has been repeatedly going down since yesterday afternoon. I turn the router off and on again, and it comes back, but then twenty minutes it's gone again. Can you help?
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🇺🇦 Gelon K Bums
(@guyrbailey) reported
@TeessideLive Mayor Plusnet's pals trying to stretch it out as long as possible so he can finish dredging, escape to the Lords and the poor fishermen get paid off at the end.
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Unavailable to the Mortal Man
(@EdwinDroom) reported
@Plusnet Hi, I'm supposed to get upgrade today, engineer called at 10:30, said there was a problem and someone else would be out and then they'd come back. Heard nothing since. Been on phone for 25 minutes so far no answer. How do I get status update?
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James Boswell
(@JamesBoswell2) reported
@Plusnet are you having network issues in the Doncaster area? My signal has suddenly started dropping in and out, I’ve repeatedly had “no service” and I’ve not had more than 2 bars for days. No issues previously.
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Margaret P Houston
(@HoustonMargaret) reported
@Plusnet Hi there - connection constantly dropping since mid afternoon yesterday. I turn it off and on again, and it works, and then twenty minutes later it happens again. Can you help? Thanks!
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Ronnie Cheung
(@RonnieCheung8) reported
@Plusnet had a problem with our broadband and a missed appointment, which i was promised automatic money back as compensation. No such action has been provided