Plusnet outages and service status in Bermondsey, England
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Full Outage Map
- Plusnet generated 1 outage signal in the last 24 hours around Bermondsey, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 22, 3:00 PM GMT+1.
- Internet (71%)
- Wi-fi (17%)
- Total Blackout (7%)
- E-mail (2%)
- Phone (2%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Bermondsey, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Bermondsey, England
The most recent Plusnet outage reports came from the following cities: London, Islington, City of London, City of Westminster, and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 4 hours ago |
|
London
|
Total Blackout | 1 day ago |
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London
|
Internet | 2 days ago |
|
London
|
Internet | 5 days ago |
|
London
|
Internet | 7 days ago |
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London
|
Phone | 7 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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Plusnet Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Allison Randell (@PictureEdAlly) reported from Camberwell, England@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Helen Parton (@TotalOfficeBook) reported from Islington, England@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Angeline Clean (@NortysTweets) reported from London, EnglandRecently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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jnthn (permanently broken) (@JSDBroughton) reported from London, England@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported from Camberwell, England@SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞
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PETER PAHOR (@PETERPAHOR) reported from Poplar, EnglandThe worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, EnglandAppalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Tandleman (@tandleman) reported from Poplar, England@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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HMS Beagle (@HMSbeagle1820) reported from City of London, EnglandDay 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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PETER PAHOR (@PETERPAHOR) reported from Poplar, EnglandThe worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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HMS Beagle (@HMSbeagle1820) reported from City of London, EnglandDay 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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S. (@Shazzabam) reported from Islington, England@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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Anya Gair (@anyaebgair) reported from London, EnglandNice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported from Camberwell, England@osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Jo (@Jo48651873) reported from Islington, England@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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Barbara Broccoli (@Errorfied) reported from Poplar, England@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Tandleman (@tandleman) reported from Poplar, England@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Flower Pot (@FlowerP79667758) reported@Plusnet are Openreach coming today to fix fault?The engineers came yesterday and found the fault. It was caused by the is pavement being dug up and wire cut. They have identified where the break is. Openreach have said you have to contact them, Ofcom rules.
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Tanya Ho (@tho78450) reported@gary_mutimer @EE Total con. What's the use of being hassled by Plusnet to move to fibre broadband and getting a copper speed. Rank customer service. After five calls (three of which the call was cut) the adviser refuses to repeat their name and eventually tells me "complain online" HOW???
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MachLoopWales (@MachLoopWales) reported@Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.
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Paul Sutton (@PaulSutton66) reported@davidkurten In which case, the problem is my internet provider, Plusnet.
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gazza (@ShaunGaz) reported@FreeviewTV You take money out of wirh plusnet...Lost my apps and now lost Bbc1 and 2 wtf is going on ffs !!! Co1 area
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Jaime Dodd (@JDSuker) reportedTry @Plusnet treat their existing customers so much better!
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peztyke (@peztyke) reported@JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.
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GM Mark Howitt (@MarkHowitt) reported@Ofcom Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom
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Jacqui Langstead (@mizpah68) reported@Plusnet I’ve been with you for years yet to switch to full fibre broadband I’ve got to pay more than a new customer. This is so wrong. I’m disabled and internet is my contact with the outside world yet penalised because I choose to stay with you
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IMDANM (@IMDANM) reported@saltyy_savage Have a look at PlusNet, runs on the BT network without their awful pricing and terrible customer support (I’ll never use them again). Or look at one of the smaller fibre companies, I’m with a company called Squirrel and get 1GB up/down for £28 a month with no mid contract price increases.