Plusnet Outage Report in Bermondsey, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Plusnet outage reports came from the following cities: Croydon, Hammersmith, Paddington, London, Hackney, Poplar, Ilford, Camden Town, City of Westminster, Southwark, Wembley, Newham, Romford, City of London and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Wi-fi | |
| Hammersmith |
Total Blackout | |
| Paddington |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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The Drummerboy ✨🇬🇧🇬🇭
(@DrummerboySJ1) reported
from
Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Fletcher
(@AussieSimon) reported
@Plusnet So it turned out the router had been delivered to a neighbour. No message to say this though, no tracking information available, no one answering your “help line”, and 2 days to respond to a tweet, is a bad first experience
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Jay Bazely 🇬🇧
(@bazely2354) reported
@GameTimeAsia Plusnet does this **** too, what i do is load up the call app info from holding down the app symbol, force quit it and it usually gets rid of it, might need to delete the voicemail first though.
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Scott Barkla
(@heathrown) reported
@jondcarroll @OpenreachHelp Same here in RG19 with PlusNet. They say its a major openreach issue
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Carly Bennett-Wright
(@crazy_carly1688) reported
@Plusnet Help please! Got a new sim only from you last month and transferred my old number over...now when I call people its my old number but when I text people it's the new number! What's going on?
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David Wilson
(@fatboy_no8) reported
@Plusnet Ha ha ha, no replies to my twitter message of 5 days ago, no sign of a fault fix, booking appointments without discussion with me, inventing causes of fault, reported by Openreach engineer as lying to me... not sure your definition of quality matches mine Am happy to discuss
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David Wilson
(@fatboy_no8) reported
@Plusnet If be happy getting the service I pay for, clearly this is too much to ask? Perhaps @BBCWatchdog might like to look at this? Plusnet blame Openreach, Openreach blame Plusnet. I can't complain to Openreach (although someone at Plusnet said I could and had to). Pity the consumer
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David Kay 🇺🇦
(@dkay710) reported
@Plusnet I wish to cancel my sim contract. I've never used it and have no idea what the number is. I'm being charged extra because I cancelled the DD. I'm abroad for 5 weeks. How can I cancel???
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Peter Duckett
(@PeterJDuckett) reported
@Plusnet Can you tell my why my account seems to be frozen when I log in? With the following error msg that a "phone order is in progress" I have been with you for over three years where has this come from, possible fraud? PS your website chatbot is crap chat to a human?
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Plusnet
(@Plusnet) reported
@Kris08860201 That sounds like a real pain! Yep, registering for the Telephone Preference Service is free and there a lot of free call blocker apps around - I'd recommend going for whichever is highest rated in your app store. Hopefully this should stop the calls. Regards, Emily Plusnet Leeds
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Chris Devlin
(@christoffski82) reported
@Plusnet any danger of a reply to my dm’s? I have no signal on my phone again! If I don’t get a reply today I’m cancelling my direct debit.