Plusnet outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent Plusnet outage reports came from the following cities: London, Southwark, City of Westminster, Islington, City of London, and Poplar.

City	Problem Type	Report Time
London	Internet	3 hours ago
Southwark	Wi-fi	20 hours ago
City of Westminster	Wi-fi	2 days ago
London	Total Blackout	3 days ago
Islington	Total Blackout	3 days ago
City of London	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Chris Furneaux (@cfurneaux) reported 3 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  Chris Furneaux (@cfurneaux) reported 8 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 10 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Kylie Ainslie (@DrKAinslie) reported 14 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  HMS Beagle (@HMSbeagle1820) reported 19 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported 20 minutes ago from London, England

  @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

• 
  Jo (@Jo48651873) reported 20 minutes ago from Islington, England

  @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

• 
  Tandleman (@tandleman) reported 23 minutes ago from Poplar, England

  @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

• 
  Allison Randell (@PictureEdAlly) reported 25 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  PETER PAHOR (@PETERPAHOR) reported 29 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

• 
  Daniel (@Daninho58) reported 29 minutes ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  Angeline Clean (@NortysTweets) reported 35 minutes ago from London, England

  Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

• 
  Rob Hanson (@robdogtrickies) reported 39 minutes ago from Poplar, England

  @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

• 
  Steve Hunnisett (@Blitzwalker) reported 43 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  PETER PAHOR (@PETERPAHOR) reported 45 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

• 
  Tandleman (@tandleman) reported 45 minutes ago from Poplar, England

  @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 47 minutes ago from Camberwell, England

  @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

• 
  Helen Parton (@TotalOfficeBook) reported 48 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

• 
  mtrinh (@miktrinh) reported 55 minutes ago from London, England

  @Plusnet broadband is down in SE23 1AN area

• 
  Barbara Broccoli (@Errorfied) reported 59 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan (@metalheed) reported 10 seconds ago

  @Plusnet engineer just finished installing full fibre. How long until service is on?

• 
  PeteS (@PeteS111) reported 26 seconds ago

  @Plusnet No emails for days, messages that mailbox full, it isn't. Have I been migrated - no idea as am not receiving messages. This really is unacceptable, how about someone extracts their digit & sorts these issue now

• 
  Freedom Valley (@VRvalley) reported 4 minutes ago

  @AlisonMLees @Plusnet Plusnet have broken the terms of your contract. Ofcom rules state that if a provider makes a change to your contract that is of "material detriment" (meaning it makes you worse off), they must allow you to leave the contract early without paying a cancellation fee.

• 
  R&T #RejoinEU (@RTM_26) reported 5 minutes ago

  @Plusnet Hi, I need an answer concerning my account which is up for renewal shortly and I can’t find it online and I’m not waiting half an hour for someone to answer the phone. Can you help?

• 
  Helene Lens (@HeleneFrenchie.bsky.social) (@HeleneFrenchie) reported 5 minutes ago

  Forced to change from @Plusnet to @EE last week. Phone did not work for 4 days. Now emails not working, can't send emails out. Do you seriously expect us to be paying for your non-existent service??

• 
  Damilola 🌺 Arewa (@damstar_) reported 7 minutes ago

  @Plusnet I’m sick of you guys. You can’t help over the phone or nothing what’s this???

• 
  stewarty (@stewarty1972) reported 7 minutes ago

  @tii_bag Ffs your lucky my home Broadband can’t even run 1 ******* device appropriately from @plusnet leaving in November and never coming back

• 
  BSox T (@BsoxT52516) reported 9 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

• 
  Fatch (@GaryThatcher2) reported 10 minutes ago

  @Plusnet so I cancel my contract with you 6-8 weeks ago and you now take a new payment from my account today. Then I’m told it’s ok you can have it back in 30 days… wtf?

• 
  A B Chaplin's Boot (@ABChaplinsBoot) reported 11 minutes ago

  @Plusnet I am leaving you on 28/01. You've just billed me for 29/01 onwards and will take via direct debit. I can't get through and you have no online chat. Can someone please help me to confirm you acknowledge my cancellation and will not take funds. Thank you.