Plusnet Outage Report in Bermondsey, Greater London, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Bermondsey, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, Romford, London, Hammersmith, Poplar, City of London, Hackney, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Stanmore.

City	Problem Type	Report Time
City of Westminster	Total Blackout	8 hours ago
Romford	Internet	11 hours ago
London	Internet	1 day ago
London	Internet	1 day ago
London	Internet	1 day ago
London	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  graham eveleigh (@bigGeveleigh) reported 13 minutes ago from Bromley, England

  Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

• 
  Sarah Morton (@SarahMorton6) reported 19 minutes ago from Wandsworth, England

  @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

• 
  Alan (@BigAlxyz) reported 21 minutes ago from Hackney, England

  @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

• 
  Richard Carroll (@rackitman) reported 23 minutes ago from Wandsworth, England

  @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

• 
  Laura Attridge (@laura_attridge) reported 26 minutes ago from Bromley, England

  @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

• 
  HMS Beagle (@HMSbeagle1820) reported 26 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  John Sandy (@JohnLSandy) reported 27 minutes ago from Stratford, England

  Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

• 
  Mila Griebel (@MilaGriebel) reported 28 minutes ago from Camden Town, England

  @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

• 
  Jonathan Behar (@JonathanBehar) reported 29 minutes ago from Barnet, England

  @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

• 
  Kevin (@londonkro) reported 30 minutes ago from Croydon, England

  Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

• 
  Anya Gair (@anyaebgair) reported 31 minutes ago from London, England

  Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

• 
  Kylie Ainslie (@DrKAinslie) reported 44 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Tim Easton (@timeastonco) reported 44 minutes ago from Bromley, England

  @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

• 
  Eileen Rumble (@turtlesnursery) reported 45 minutes ago from Hackney, England

  @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

• 
  Mila Griebel (@MilaGriebel) reported 46 minutes ago from Camden Town, England

  @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

• 
  HMS Beagle (@HMSbeagle1820) reported 47 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  Ryan Brock (@RJBrock) reported 56 minutes ago from Walthamstow, England

  @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

• 
  L€i§h ©l@®k (@leighbike636) reported 58 minutes ago from Harrow Weald, England

  @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

• 
  Indar Picton-Howell (@NadirIndar) reported 58 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mummaof3 (@mummaof32) reported 2 minutes ago

  @Plusnet I need a new router but can’t get any help on your website

• 
  Peter Morgan (@PeterMo82489180) reported 6 minutes ago

  @Plusnet Still waiting......? Still not working..?

• 
  caroline (@cparf) reported 8 minutes ago

  @Plusnet Come on what’s going on in devizes Wiltshire, no service. For 2 days now. Pay my bill on time but can’t use it

• 
  Chloe Raccoon (@ChloeRaccoon) reported 11 minutes ago

  So the person taking the call at @plusnet didn't listen, doesn't seem to understand they can't redirect calls for a clients _voip_ phone system, and even though they are the one coming across as unprofessional and rude, threatens to terminate the call because I objected.

• 
  Clare Scott (@ClareSc43725739) reported 12 minutes ago

  @Plusnet Could you please check your DMs I requesting help re my new broadband activation. No one seems like they're interested in helping me.

• 
  whyohwhy1965 (@whyohwhy1965) reported 12 minutes ago

  @Screwfix @Jaynaged Can connect though 4g but plusnet seems to have an issue with you

• 
  isabel aimee (@isabelaimee) reported 12 minutes ago

  @EE It’s highly ironic that….with one single tweet, I got my neighbours’ phone issue sorted- with plusnet, yet here, despite multiple tweets and a visit to the shop, NOTHING can be done

• 
  Chloe Raccoon (@ChloeRaccoon) reported 13 minutes ago

  Ticket with @plusnet: Fault Description: Unstable broadband Actual reported fault: total lost of vdsl, unable to sync with the cabinet. Nice and accurate fault reporting there.

• 
  ALH (@AmandaHill70) reported 14 minutes ago

  @Plusnet third time in as many weeks telephone line in our area is down hence no wifi , therefore no tv , using all my data up on my phone . Not happy

• 
  Alan Francis (@4lanFrancis) reported 15 minutes ago

  @Plusnet just joined u and wished I hadnt. Billed over £200 cancellation fee when I've just joined. Keep being told by everyone I call u r wrong not me but no one can resolve it. Question I.D. 228055704 U/Name AlanFrancis51 - 5 days left before you cut me off Please Please help.