Plusnet

Plusnet Outage Report in Bermondsey, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bermondsey, Greater London, England 12/01/2025 13:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Plusnet outage reports came from the following cities: Poplar, London, Ilford, Camden Town, City of Westminster, Hackney, Southwark, Wembley, Hammersmith, Newham, Romford, Croydon, City of London, Harringay and Brentford.

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City Problem Type Report Time
United KingdomPoplar E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomCamden Town Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • RossMatthewGat3 @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • CharineJohn Charine John (@CharineJohn) reported from Camden Town, England

    @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • FatimaDuerden Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported from Camberwell, England

    @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • DameClaraM Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • sarahpilates Sarah Pilates (@sarahpilates) reported from Camden Town, England

    @Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • DDIGITALMEDIA David Neil Robinson (@DDIGITALMEDIA) reported from Ealing, England

    @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @LipspeakerLinzi Hi Linzi, I'm sorry to hear you were having issues with your connection yesterday. I can see that there was a drop in connection for around 10 minutes, though it has since come back. Are you still having issues, or has this matter resolved itself? -Tony Plusnet Sheffield

  • FionaGowenlock Fiona Gowenlock (@FionaGowenlock) reported

    @Plusnet hello I sent a direct message yesterday about my router problems and possible upgrade to fibre. Not sure if you have seen it yet. Thanks.

  • deadcosmic Lauren (@deadcosmic) reported

    Still have signal on my sim card been like 3 days… starting to regret plusnet ..

  • minniebirch Minnie Birch ♫ (@minniebirch) reported

    @RunninOnEmptee Sorry to hear that. It does often feel the good customer service goes out the window once you've signed up! Im with plusnet and they've been good so far but if you've had issues before guess you'd be wary to switch to them

  • gillroydmor Barrie Worsnop (@gillroydmor) reported

    @Plusnet I wish to cancel my BT sport's app and am struggling to get to speak to anyone.Please Advise.

  • thousandandsix xhoas (@thousandandsix) reported

    So nice to have a solid 4G signal and no calls cutting out @Plusnet thank you. Also all the better as @VodafoneUK told me it was my phone's fault not their appaling service so thank you for proving them wrong

  • RunninOnEmptee Runnin On Empty (@RunninOnEmptee) reported

    @minniebirch They are all pretty much the awful same Minnie,we we're originally with BT but when it went down, they left us without internet for 6wks hence I left, My parents tried Sky & Plusnet and Sky treated them disgustingly, Plusnet only bucked up when threatened with legal action ? 🤓

  • LxxGxll Lxx Gxll 💚💜💙 (@LxxGxll) reported

    @Plusnet Hi there, current broadband customer, interested in your SIM only deals, but not clear from your website if they're 5G??

  • seanhannam seanhannam (@seanhannam) reported

    @carolinehannam and I are questioning @Plusnet’s “award-winning customer service.”Notified of Dad’s death at beginning of Oct; he’s since received a letter to say “sorry you’re leaving us”,and a letter from a financial solutions company asking if wants help to pay his £94 bill…

  • _AndrewDav Andrew Davies (@_AndrewDav) reported

    @Plusnet Where's my broadband router? We're 5 days into the switch over period from BT and I now have no Internet. **** service doesn't begin to describe it #epicfail