Plusnet

Plusnet Outage Report in Bermondsey, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bermondsey, Greater London, England 03/18/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bermondsey, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Croydon, Hampstead, Hackney, City of Westminster, Islington, Harringay, City of London, Southwark, Paddington, Newham, Hammersmith, Stanmore, Wembley and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHampstead Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • CharineJohn Charine John (@CharineJohn) reported from Camden Town, England

    @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

  • RossMatthewGat3 @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

  • DameClaraM Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • zeetha Powered by Tea (@zeetha) reported

    Hi @Plusnet think my mums router is broken - how do I go about ordering a new one and what would be the cost? Thanks!

  • EvButton John (@EvButton) reported

    @jesseb4me @virginmedia @TalkTalk If you can, enquire with BT to fibre to the house. It’s being rolled out at an exponential rate. I’ve gone from Plusnet 45mbps to BT 900mbps and I get very strong signal from the router all over the house. It’s yet to dip below 700

  • ljredux Lee John Moore (@ljredux) reported

    no sign of promised refund. Time to contact ombudsman and start making a lot of public noise about this. Billing issues are a common problem with @Plusnet, particularly when contracts are renewed. The repeated incompetence causes real stress and anxiety for its victims.

  • PocketTrumpeter Jacob Standbridge (@PocketTrumpeter) reported

    @virginmedia Same issue on all browsers and devices. It's something specific to how the broadband isn't accessing the plusnet server, rather than a Thunderbird issue specifically.

  • paulbeebe Paul Beebe (@paulbeebe) reported

    @jesseb4me @virginmedia @TalkTalk Talk Talks service is notoriously bad. I'd look at PlusNet or Vodafone if you can get FTTP

  • Molly_ATT Molly Taylor (@Molly_ATT) reported

    Terrible customer service from @Plusnet. Our internet goes down, 1st adviser gives us COMPLETELY wrong info & records problem wrong. 2nd adviser contradicts 1st by saying we can't get any of our WiFi costs covered whilst it's being fixed despite it being plusnets fault?

  • CICOBO79 Ciona Copeland (@CICOBO79) reported

    @Plusnet hi, my sim hasn't arrived, my previous contract is now ended so I have no way to phone you. I need a new sim sending as I think my sim went to my old address. Help...

  • zeetha Powered by Tea (@zeetha) reported

    Anyone in the Ringwood/New Forest area use @Plusnet and if so are you having internet connectivity issues? My elderly mother is issues where her internet doesn't work some days and @plusnethelp insist nothing wrong so not sure what is going on! Thanks :)

  • MichaelBratley Michael Bratley (@MichaelBratley) reported from Lincoln District, England

    @Plusnet I've now been switched to your service. When will I receive details about claiming the £75 reward voucher?

  • weenell3 @Nellie Furtado #WhyNotScotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@weenell3) reported

    @billykayscot I've been with Plusnet for 6yrs always negotiated my renewal. Found their customer service is good which is a "Plus" nowadays.