Plusnet Outage Report in Bermondsey, Greater London, England
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The latest reports from users having issues in Bermondsey come from postal codes SE16.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Plusnet outage reports came from the following cities: Ilford, Tottenham, Belsize Park, Tower Hamlets, Hendon, London, Dagenham, Croydon, City of Westminster, Hackney, Leyton, Harringay, Southwark, Streatham and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| Tottenham |
Internet | |
| Belsize Park |
Internet | |
| Tower Hamlets |
Wi-fi | |
| Hendon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Howard
(@Gadgetoid) reported
@jemjabella @CatLamin @Plusnet My hearing difficulties notwithstanding, I fundamentally reject the concept of wasting my time calling a *retentions* service to cancel a contract which should be a 1-button-push. Also. I'm a millenial. I hate telephone calls with a seething passion.
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Jem
(@jemjabella) reported
@Gadgetoid @CatLamin @Plusnet This was similar to the issue I had with my account. It came out of my bank account, associated with my house, I was a valid account manager, username was "jemand[ex]" but because my ex had set the account up I couldn't cancel. Had to get my abusive ex to sort - fun times 🙄
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T4NY4
(@_T4NY4_) reported
@Plusnet I have been without mobile service for nearly a week, since you ported my number from my previous provider and sent me a SIM that hasn't arrived. Meanwhile I see you're charging me for a service that I can't use. No reply from your customer service team. Poor start!
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The Sharkey
(@OneRedOdd) reported
@Gadgetoid If you offered laser etching of cancellation letters as a service to @plusnet customers I'm sure plenty would take you up on the offer ..I'm guessing they would get about 20 before they changed T's&C's
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David Glynn 🔞
(@GlynnPromotions) reported
I will never go back to #VirginMedia and will leave #Plusnet the minute my contract is up. My life is worth more than 10 pence. I had at least two break ins in the last 12 months and the Police do not give a damn.
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R69NiX
(@_Roonix) reported
@Gadgetoid @Plusnet Oh wow those guys that pretend to be like a down to earth for the people simple company? What a bunch of phony pricks. Hate it when people try to look all humble and ****, not because they actually are, but because they think that image will make them money.
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Cat Lamin
(@CatLamin) reported
@Gadgetoid @Plusnet I remember having a fecking nightmare trying to cancel my dad's account because he had a brain tumour and couldn't speak and they literally refused to speak to me because him. It took me posting them a power of attorney letter to cancel his account which was so frustrating
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Joshua Murton
(@joshy_mcgee) reported
@Riddley82 @SkyHelpTeam I’m in Wokingham with plusnet and also experiencing an outage today. Have contacted their tech support who have advised me there is a BT fault in the area. Likely resolved by 9PM !
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jpg
(@31_jpg) reported
@plusnethelp help my wifi seems to have gone had plusnet for a long time never had any issue before I need it for work please help
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Phil Howard
(@Gadgetoid) reported
@jemjabella @CatLamin @Plusnet So. Much. Yikes. Is people canceling accounts at random for a laugh such a common occurrence that they need to be this draconian? Apparently I can log in to the online service and commit to a 12 month contract without breathing a word to anybody... but not cancel!?