Plusnet Outage Report in Kingston upon Thames, Greater London, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Kingston upon Thames, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, London, Hammersmith, City of London, Hackney, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Staines, Egham, and Greenford.

City	Problem Type	Report Time
City of Westminster	Total Blackout	10 hours ago
London	Internet	1 day ago
London	Internet	1 day ago
London	Internet	2 days ago
London	Wi-fi	2 days ago
Hammersmith	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 4 minutes ago from Ashtead, England

  Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 8 minutes ago from Ashtead, England

  @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

• 
  Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported 8 minutes ago from London, England

  @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 9 minutes ago from Ashtead, England

  @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

• 
  @RossMatthewNorthLondon.com (@RossMatthewGat3) reported 9 minutes ago from Camden Town, England

  @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

• 
  Angeline Clean (@NortysTweets) reported 11 minutes ago from London, England

  Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 12 minutes ago from Ealing, England

  @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

• 
  mtrinh (@miktrinh) reported 12 minutes ago from London, England

  @Plusnet broadband is down in SE23 1AN area

• 
  David Neil Robinson (@DDIGITALMEDIA) reported 15 minutes ago from Ealing, England

  @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

• 
  Rupert Cheek (@rupertcheek) reported 26 minutes ago from Kingston upon Thames, England

  Suffering a @Plusnet outage in KT3 @plusnethelp

• 
  Charine John (@CharineJohn) reported 26 minutes ago from Camden Town, England

  @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

• 
  Jo (@Jo48651873) reported 29 minutes ago from Islington, England

  @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

• 
  Martin Woodward (@MartinWoodward2) reported 30 minutes ago from Kingston upon Thames, England

  @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

• 
  Rupert Cheek (@rupertcheek) reported 32 minutes ago from Kingston upon Thames, England

  Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 37 minutes ago from Ashtead, England

  @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

• 
  Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported 43 minutes ago from London, England

  @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

• 
  Napoleon (@NW6Penguin) reported 46 minutes ago from Camden Town, England

  @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 48 minutes ago from Ealing, England

  Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 57 minutes ago from Camberwell, England

  @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

• 
  Sarah Pilates (@sarahpilates) reported 58 minutes ago from Camden Town, England

  @Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chelsea Disley (@chelseadisley) reported 9 minutes ago

  @Plusnet Hahaha must be an error in the formula then. Taken over a month of constant chasing to still not resolve the issue. Paying every single month for WiFi that works maybe 20 minutes out of each day,With constant faults on the line or with the exterior box. Worst wifi provider around

• 
  Tom Sykes (@TomSykesMedia) reported 10 minutes ago

  @Plusnet Super slow speeds up and down in SN6 8TZ today. Please investigate.

• 
  Ollie Brown (@obsilverfox) reported 12 minutes ago

  @Plusnet broadband has been down for about an hour and can’t tell if it’s a local problem or not. Are you aware of outage?

• 
  Adam Beesley (@Adrbees1) reported 13 minutes ago

  .@Plusnet Never seen such an incompetent company. Called today, in order to cancel my account on the 25th August, they then proceeded to cancel it today. They now claim they can not do anything to solve this issue. Incompetent and Extremely poor service.

• 
  allan dahouse (@imstillallan) reported 15 minutes ago

  @Plusnet you ruin my mood yesterday morning till late afternoon.....no internet at all....hopefully you can fix this problem....

• 
  Warren Evans (@pastorwazza) reported 19 minutes ago

  Shocking service by @Plusnet poor service, held on phone 4 over an hour & told they had resolved an issue, checked 3 times then by their own admission & error they sent 2 a debt that doesn’t exist 2 a debt company. Promised to call & no response - then told this wasn’t uncommon?

• 
  Addings Up (@AddingsUp) reported 20 minutes ago

  @Plusnet internet is down in Bridport. What's the problem and when can we expect fix?

• 
  𝟎𝟒 (@4EVRDIZZY) reported 21 minutes ago

  my wifi has to be the worlds worst connection @Plusnet

• 
  magnayn, Esq. 🛑 (@magnayn) reported 24 minutes ago

  @charlesarthur I'm not even on a 'good' deal anymore - plusnet do 7Gb+unltd calls at £6/mo 30-day rolling (!) Virgin still think they have the monopoly on ultra-fast BB, and wanted £53/mo. Comparable service is £16/mo on 5G. Deals are out there...

• 
  Kevin Duffy (@kevinefcduffy) reported 25 minutes ago from Up Holland, England

  @Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!