Plusnet outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent Plusnet outage reports came from the following cities: Wandsworth, Southall, and Hammersmith.

City	Problem Type	Report Time
Wandsworth	Internet	6 days ago
Southall	Internet	6 days ago
Hammersmith	Internet	9 days ago
Hammersmith	Internet	15 days ago
Hammersmith	Internet	18 days ago
Hammersmith	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Martin Woodward (@MartinWoodward2) reported 3 minutes ago from Kingston upon Thames, England

  @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

• 
  Gaurav Patel (@gauravity) reported 4 minutes ago from Richmond, England

  @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

• 
  elyob (@elyob) reported 7 minutes ago from Kingston upon Thames, England

  @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

• 
  Harrison2020 (@Harrison20202) reported 8 minutes ago from Wandsworth, England

  I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

• 
  Kevin Dewes (@kevindewes) reported 11 minutes ago from Wandsworth, England

  @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 13 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 15 minutes ago from Ashtead, England

  @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

• 
  trina_latham (@trina_latham) reported 15 minutes ago from Richmond, England

  @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 23 minutes ago from Ashtead, England

  @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

• 
  elyob (@elyob) reported 24 minutes ago from Kingston upon Thames, England

  @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

• 
  Rupert Cheek (@rupertcheek) reported 30 minutes ago from Kingston upon Thames, England

  Suffering a @Plusnet outage in KT3 @plusnethelp

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 33 minutes ago from Ealing, England

  Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

• 
  Harrison2020 (@Harrison20202) reported 33 minutes ago from Wandsworth, England

  @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

• 
  Selina Wray 🍊 (@SelinaWray) reported 39 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  David Neil Robinson (@DDIGITALMEDIA) reported 42 minutes ago from Ealing, England

  @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

• 
  Rupert Cheek (@rupertcheek) reported 52 minutes ago from Kingston upon Thames, England

  Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

• 
  Sarah Morton (@SarahMorton6) reported 53 minutes ago from Wandsworth, England

  @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

• 
  Indar Picton-Howell (@NadirIndar) reported 57 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

• 
  Harrison2020 (@Harrison20202) reported 58 minutes ago from Wandsworth, England

  However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

• 
  AJ Green (@Green_AJ) reported 59 minutes ago from Kensington, England

  @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Only Gigs (@Onlgig) reported 4 minutes ago

  SURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:£200k + Total family assets:£1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....

• 
  Philip Challinor (@pchallinor) reported 10 minutes ago

  O let us by no means be slow At causing the bubbly to flow: My service provision Has had a revision And @plusnet have got the heave-ho!

• 
  Abu al-Hinnā Yakub (@RobinWi56161978) reported 11 minutes ago

  @TackJompson @JamieGBarry I just cancelled. **** dancing with these pricks. Nearly same speed with Plusnet and their call centre is in the UK. Cheaper as well. Never going back to Virgin. They’re so bad I’m moving my O2 contracts when they expire as well.

• 
  Aled Roberts (@aledrob) reported 12 minutes ago

  @Plusnet "We're here to help from 8am-8pm every day" Called at 18:50 this evening and privilage to speak to a rude customer service operator who when asked to for the call to be escalated am told nobody was available as the call centre closed at 7pm and that his shift was ending

• 
  Kanu Dutt Pathak (@kanu84) reported 12 minutes ago

  @plusnethelp Hey Plusnet Help - We have no broadband for last 1 hour. Is there any fault in Warrington area?

• 
  Jhey (@JheySL2) reported 12 minutes ago

  @Plusnet hi, I'm having really bad issues with my Internet for the last 5 days or so, contestant disconnecting and gaming unplayable with pings hitting 500?

• 
  Oli Wright (@falo209) reported 13 minutes ago

  @Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.

• 
  Rob Shelley (@ITVRobShelley) reported 22 minutes ago

  @Plusnet hello! Last week I phoned to say I wanted to stay with your service - now I have a load of texts from you telling me my installation and router are set to happen/arrive - but I’m already installed and have a router…this is surreal

• 
  Tom Bodu (@tombodu2) reported 23 minutes ago

  @Plusnet Why is loading you own page so slow?

• 
  Kev (@KevlarBrock) reported 24 minutes ago

  @MarkDavisonUK @EE @Plusnet ONT (always green, never a red LOS light) even during outages hub shows aqua. Earlier had DNS issues before connection dropped. Gathering data for exec office call Wednesday. Interesting re: router…