Plusnet Outage Report in Kingston upon Thames, Greater London, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Kingston upon Thames, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, City of London, Hackney, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Staines, Egham, and Greenford.

City	Problem Type	Report Time
London	Total Blackout	6 hours ago
London	Internet	1 day ago
London	Internet	1 day ago
London	Internet	1 day ago
London	Internet	2 days ago
London	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Allison Randell (@PictureEdAlly) reported 2 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  Eileen Rumble (@turtlesnursery) reported 3 minutes ago from Hackney, England

  @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

• 
  Mila Griebel (@MilaGriebel) reported 6 minutes ago from Camden Town, England

  @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 9 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

• 
  Jellicle as Fuck (@dansette) reported 22 minutes ago from Hackney, England

  @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

• 
  HMS Beagle (@HMSbeagle1820) reported 24 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  HMS Beagle (@HMSbeagle1820) reported 25 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  Mila Griebel (@MilaGriebel) reported 26 minutes ago from Camden Town, England

  @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

• 
  Steve Hunnisett (@Blitzwalker) reported 26 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  jnthn (permanently broken) (@JSDBroughton) reported 29 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  Chris Furneaux (@cfurneaux) reported 29 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  Helen Parton (@TotalOfficeBook) reported 30 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

• 
  Kylie Ainslie (@DrKAinslie) reported 39 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Gaurav Patel (@gauravity) reported 44 minutes ago from Richmond, England

  @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

• 
  Alex White (@AlexWhiteGB) reported 47 minutes ago from Hillingdon, England

  @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

• 
  Selina Wray 🍊 (@SelinaWray) reported 51 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 53 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Anya Gair (@anyaebgair) reported 54 minutes ago from London, England

  Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

• 
  Chris Furneaux (@cfurneaux) reported 55 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  Indar Picton-Howell (@NadirIndar) reported 58 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Suzy Richards 🇪🇺 (@serichards) reported 7 minutes ago

  @Plusnet I’ve changed phones. Other people are having trouble according to the farm shop. My phone works fine elsewhere so it’s just this location that is the problem.

• 
  ☆ Amanda 🐼 (@MissACS1984) reported 7 minutes ago

  @Plusnet Why does my phone keep telling me i'm not registered on the network when I try to make calls or use 4G? Weirdly its showing a signal though, it doesn't say emergency calls only or anything? I'm paying for a service I can't use!!

• 
  Filipino Chino (@filipino_chino) reported 8 minutes ago

  @Plusnet think your email times are off slighty - just got an email 4 min ago about playing "THAT'LL BREW", login to find "Our competition is now closed."

• 
  Sophia Soames (@sophiasoames) reported 12 minutes ago

  Day four with no access to my emails. @Plusnet claim to have Net-ops working hard on the issue but all they have done is disable my password and fob me off, At my wits end now as the Sheffield customer service team throw ''rate our service'' texts at me. Seriously?

• 
  M Fabbeni (@domino68) reported 18 minutes ago

  @Plusnet Is there a known issue with broadband in the CW2 area? Mine is dropping out frequently and the speed is down to 5mps.

• 
  Verity Ⓥ 💙 #PlanetOverProfit #BLM 🏳️‍🌈🇪🇺 (@veritysmart) reported 19 minutes ago

  @Plusnet Can someone please activate my SIM as agreed in DMs. I am disabled and have been left without a network all day! I’ve already been made to jump hoops and hurdles. This is getting ridiculous how hard you make it for disabled customers. Too many barriers!

• 
  Just worn down 📷♿🖕 (@snapperjack11) reported 21 minutes ago

  @AnnSkelly3 would go for Plusnet, TT are quite bad, openreach engineers don't recommend th they laugh when mentioned

• 
  Matt Anderson (@MathsAnderson) reported 24 minutes ago

  @Plusnet Hoping you can help. My internet keeps cutting out. Orange light on the hub flashes, then the red b appears followed by the blue light coming back on. Keeps happening. Any ideas why?

• 
  David lewis (@David___Lewis) reported 29 minutes ago

  I am beyond mad at the lies, stupidity, incompetence, stress caused and time taken storing out utterly pathetic @Plusnet **** right off now. Seriously **** right off.

• 
  HopelessSpud (@HopelessSpud) reported 31 minutes ago

  @Plusnet I'd like some help as to why I've waited so long for my broadband to start, I started a contract with you on the 17th July, nearly 2 weeks later, still no sign of router, or a mention of when it's arriving? I've paid for nearly half a month of broadband to have no internet at all