Plusnet

Plusnet Outage Report in Camberwell, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Camberwell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Camberwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Camberwell, Greater London, England 10/10/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Camberwell, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Harringay, Poplar, Hackney, Croydon, City of Westminster, Greater London, Hammersmith, Southwark, Ilford, Newham, Greenford, Purley, Coldblow and Bermondsey.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomHarringay Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Camberwell, England

Latest outage, problems and issue reports in Camberwell and nearby locations:

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • DameClaraM Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MWWalsall Matt Ward (@MWWalsall) reported

    Hi @Plusnet do you know when the broadband service will be back up and running in Cannock WS11

  • CFC62Chris Chris “Chico” Hamilton (@CFC62Chris) reported

    @Plusnet So there has been a problem with the 5ghz wireless on a Plusnet router now since 2019 apparently. my devices keep dropping out of this even after firmware updates. when are you going to ditch these obviously faulty routers for something I can use?

  • AnonKashmiri kashmiri⁷ (@AnonKashmiri) reported

    @BeardedDevil_ @ThreeUK Bro leave Three their signal doesn't exist I swear. Get Plusnet

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported

    @LostPom_James @Plusnet Same issue for me too. Other DNS servers resolve correctly, but Plusnet returning name not known errors for anything slack related

  • jimigav Jim Gavin (@jimigav) reported

    @Plusnet Hi. Can you check my landline please. The ringer wasn't working yesterday. There was an Openreach engineer in the road and I mentioned it to him. He looked at my phone settings, couldn't find any problem, and said he would call back in 10 minutes. 24 Hours later....

  • UrbanCityCowboy Richie McCoy aka Dr Deej 🇺🇳 (@UrbanCityCowboy) reported

    Dear @Plusnet My internet keeps dropping in and out all day. Any problems in NN11 at all?

  • ExpensePlus ExpensePlus (@ExpensePlus) reported

    @Plusnet @chrismillerpics Hey Plusnet, I'm also having an issue with Slack. If I hotspot off my phone it works fine, but if I use Plusnet I get an DNS_PROBE_FINISHED_NXDOMAIN error. This has been happening since last night. Please can you resolve. All other websites work fine

  • maaliktomtom maaliktomtom (@maaliktomtom) reported

    It's my birthday and, because UK internet companies take forever to fix Internet lines, i havent been able to see or talk to my wife and son. I've also lost out on wages because i work online. Thanks @Plusnet thanks a lot.

  • Tigercatgirl RSG (@Tigercatgirl) reported

    Disappointed with @Plusnet. Loyal customer but line rental saver stopped and my bills going up by at least £30 and more when fix ends yet huge savings for new customers with better plans. Clearly being a loyal customer isn't rewarded at all.

  • Meatlegs1 Mighty Meatlegs (@Meatlegs1) reported

    @WithChrisNKeith They are objectively terrible. I did broadband tech support with Sky and as much as I rag on them, they're probably some of the more stable, Plusnet has been pretty good in my experience as well