Plusnet

Plusnet Outage Report in Camberwell, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Camberwell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Camberwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Camberwell, Greater London, England 11/27/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Camberwell, Greater London, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, Hackney, Southwark, Wembley, London, Hammersmith, Newham, Croydon, City of London, Harringay, Brentford, Camden Town, Southall, Poplar and Warlingham.

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City Problem Type Report Time
United KingdomCity of Westminster Total Blackout
United KingdomHackney Wi-fi
United KingdomSouthwark Total Blackout
United KingdomWembley Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Camberwell, England

Latest outage, problems and issue reports in Camberwell and nearby locations:

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • fraserboyd fraserboyd (@fraserboyd) reported

    It would appear the days of being easily able to contact @Plusnet and @plusnethelp for technical support are long gone. Anyone have experience of the best way to ask them a question and get an answer?

  • ajpickering Amanda 💙 (@ajpickering) reported

    @Plusnet I'm a new customer and my broadband should have gone live on the 8th March. I am now without a phone line or broadband and can't work. Can I get an update? This really won't do!

  • jellybeantwits Jill (@jellybeantwits) reported

    @Plusnet my mum's phoneline isn't working and as a result neither is her broadband. She hasn't been able to get through to support on her mobile. Is there a way I can raise a fault for her?

  • EatTheRichIero max (genderpunk chaos gremlin) (@EatTheRichIero) reported

    @Felix_F_Fern I'm with Sky for speed + free boosters around the house cause we get WiFi cold-spots but they will take any and every chance to raise your tariff, I have to call every 3 months to negotiate back down to our price. Plusnet just fully didn't work when we were with them, hub broke+

  • paulturner2012 🇬🇧 BLOKE IN PUB (@paulturner2012) reported

    @Plusnet Not if you keep breaking connection! Getting bad. #plusnet #broadband

  • Steve47165052 Steve (@Steve47165052) reported

    @Plusnet Worst company going

  • sierradoesstuff s i e r r a 💽 (@sierradoesstuff) reported

    @Felix_F_Fern Openreach based broadband is all of similar quality. However plusnet are awful so any opportunity to not use them I’d take

  • mbpix_8 Morag Braithwaite 🇺🇦 (@mbpix_8) reported

    @connelhooley @TheAthletic @Plusnet If there’s a fundamental change to what you signed up to at the beginning of your Plusnet contract I would’ve thought that would leave you room to either cancel or renegotiate your contract?! Hope it works out. They’re taking sports fans for a ride #BTSport

  • OrShallot ShallotOrNot (@OrShallot) reported

    @Felix_F_Fern In all seriousness, they live somewhere else now & the coverage is pretty good - a few blindspots but the house is an odd shape - & the customer service is excellent. I used to have plusnet & again good coverage & customer service.

  • NetWelshy WelshyNetHead (@NetWelshy) reported

    @Plusnet I've a red LOS light on the ONT and no broadband. Tried to log a trouble ticket and it keeps asking for day and evening phone numbers but only has a box for mobile number. Need the broadband for work!