Plusnet Outage Report in Camberwell, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Camberwell, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Camberwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Camberwell, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Croydon, City of Westminster, Hampstead, Hackney, Islington, Harringay, City of London, Southwark, Paddington, Hounslow, Newham, Hammersmith, Greenford and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Croydon |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Camberwell, England
Latest outage, problems and issue reports in Camberwell and nearby locations:
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Dawn Gould
(@gouldydl) reported
from
Dartford, England
It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Richard Carroll
(@rackitman) reported
from
Wandsworth, England
@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
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Alan
(@BigAlxyz) reported
from
Hackney, England
@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Sarah Morton
(@SarahMorton6) reported
from
Wandsworth, England
@Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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Ryan Brock
(@RJBrock) reported
from
Walthamstow, England
@aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Richard
(@Richard50478103) reported
@Plusnet Hi Plusnet - you’re losing 2 customers today after you are bumping up your prices, I was willing to live with the lack of wifi calling and lack of signal in my village for the cheaper cost of your plans, now they are going up I’m moving on
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Pip
(@pipmadeley) reported
@David__Brunt @Plusnet Have got a smart meter but it was installed well over a year before this particular problem started. I can see it might interfere with WiFi but not sure how it would cause the DSL signal to repeatedly drop.
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Grant
(@CultofMorbius) reported
@pipmadeley @Plusnet Sounds like a similar issue I had. Started periodically and then got worse. Plusnet eventually came out and had to swap my line over. I was told it was something to do with the old underground lines. Fingers crossed 🤞
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Dave Bulmer DemonTomatoDave#5138
(@DemonTomatoDave) reported
@gogolitzen @EE What did they tell you? Plusnet texted me to say they're expecting to fix it at about 3:20pm - whether that's when they expect it to come back up or when they'll take initial stock of what the problem is and then work out what to do with it, I don't know
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Sean Hadland
(@SeanHadland) reported
@Plusnet None what so ever - Some feedback for you - do what you always do and you will get what you always get, never underestimate or belittle a customer with jargon - poor tactics, us customers have legs and can move companies - loyalty and retention is the key 🔑
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😾😾😾😾
(@erinsteph_x) reported
My stupidity + kinda poor wording by @Plusnet near caused a heart attack, email about a small price increase didn’t say “monthly price will increase by £1.15”, it said “price will increase by £1.15 a month”, and i briefly took that as every month being £1.15 more than the last 🙃
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Barry (the Koala).
(@KoalaBarry) reported
@BlueBearEtc @VodafoneGroup @Plusnet Oh dear, have you a customer number with Plusnet... ?
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Oliver Lloyd
(@Olijlloyd) reported
Hi @Plusnet . My internet is down at m16 8FB - but i can't see anything online about a downage. I've done the usual steps, resetting router, powering off, etc etc - but still orange-lights on the router. Is there anything at your side showing any issues?
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Leah Whitehorse
(@LeahWhitehorse) reported
from
Salford, England
@bt_uk It would be helpful if you updated your website to show known service issues and outages. Outage in Manchester today is a known issue yet nothing on your site. Plusnet informed me.
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Simon Garner Photography
(@SimonJGarner) reported
@pipmadeley @Plusnet @WeAreOpenreach do neighbours have any issues?