Plusnet

Plusnet Outage Report in Camberwell, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Camberwell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Camberwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Camberwell, Greater London, England 02/07/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Camberwell, Greater London, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, London, Southall, City of London, Croydon, Wembley, Hackney, Newham, Harringay, Southwark, Paddington, Muswell Hill, Edgware, Hammersmith and Poplar.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthall Internet
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Camberwell, England

Latest outage, problems and issue reports in Camberwell and nearby locations:

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • rackitman Richard Carroll (@rackitman) reported from Wandsworth, England

    @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

  • RJBrock Ryan Brock (@RJBrock) reported from Walthamstow, England

    @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • BigAlxyz Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • SarahMorton6 Sarah Morton (@SarahMorton6) reported from Wandsworth, England

    @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

  • londonkro Kevin (@londonkro) reported from Croydon, England

    Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • fronkoduck Robin (@fronkoduck) reported

    @Plusnet She is a vulnerable customer and is currently unable to receive calls.

  • samirkerbadj سمير الجزائري (@samirkerbadj) reported

    @Plusnet Hi, I am a new customer still waiting for his router to be delivered, my activation date meant to be on the 29th, how much compensation I am eligible for!?

  • froddd Fred (@froddd) reported

    @Plusnet I take it no changes to existing SIM-only customer contracts mean there will be no changes to roaming charges, and that contracts will roll over at end of contract period with same terms?

  • melmacnab Mel Macnab (@melmacnab) reported

    @Plusnet in Spain do I need to put my data roaming on as I can’t make calls or get any signal unless I do?

  • bmc875 I'm the messenger. Fire away! (@bmc875) reported

    @supershycelts I have used Plusnet for some years. (They are a BT light company). No problems.

  • TimButlerWorcs Tim Butler (@TimButlerWorcs) reported

    Hi @plusnet I've been trying to get through on the phone line for 30 minutes but it doesn't seem like there's anyone there. I want to cancel my broadband account but no-one will answer the phone to help me. Where can I find a form or an email address to close my account?

  • purple_dragon25 kelly (@purple_dragon25) reported

    @Plusnet hi I have an issue regarding my internet - I have an Amazon echo show 1st gen and it keeps dropping out on calls. My ps4 is fine as are my other devices.

  • SagarJan Sagar Desai (@SagarJan) reported

    @Plusnet I am from Reading area RG7 and my fibre broadband isn’t working from last 48 hours, really pissed off that I am paying a big monthly amount yet this kind of service. Your advisors tell me to wait for another 72 hours to get fault resolved. 5 days LOS is **** service!

  • WieserSoftware Anthony Wieser (@WieserSoftware) reported

    Here's the message|: Plusnet email service We're reviewing our email service, which means you can't create a new Plusnet email address at the moment. We haven't made a decision about the future of our service, but if we do make any changes you'll be the first to know. 2/2

  • cherie_livres Cherie (@cherie_livres) reported

    @absoluteradio Is there an alternative text number other than 81215 I can use? I'm with Plusnet and they don't support sending to shortcodes on text! (I've entered online as I always do, but I'd like more entries!)