Plusnet Outage Report in Victoria, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Victoria, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Victoria, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Greenford, Hackney, City of Westminster, Croydon, Purley, Newham, Harringay, Barnet, Bermondsey, Poplar, Islington, Lewisham and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Greenford |
Internet | |
| Hackney |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Victoria, England
Latest outage, problems and issue reports in Victoria and nearby locations:
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Oak Street Kitchen
(@OakStreetCafeNQ) reported
@MartinSLewis Changed from sky to plusnet . Equally bad. Half the speed as advertised, poor connection that fluctuates between poor and proper **** and £26.99 per month.
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Twelves
(@Samoath) reported
@plusnethelp @Plusnet I need to speak to someone from your Plusnet Mobile fraud department about an account in my name that I didn't create. Tried phoning Customer Services but they were unwilling/unable to help.
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FOReST2273
(@coupe_greg) reported
@TimGearey @MartinSLewis It's saying 0.94km but I know there is a closer exchange, about 250m away? I was told plusnet use the same hardware (router) as BT, so thought they'd be decent for speed and reliability? The speed test shows 59mps on av, so fast but its not stable and the WiFi is pretty poor
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Rosanne Gaggero
(@mangymacaque) reported
Nothing more irritating than a broadband provider who doesn’t pick up the phone, and their website doesn’t respond because the broadband they deliver is so poor. #Plusnet
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louise o'connell
(@choochielou) reported
@Plusnet Hello, I've been on hold for over 30 minutes now, is there any way I can speak to someone regarding an urgent technical issue please
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⭐PKane82 🏴🏴🇮🇪🍀cfc
(@PeterKane82) reported
Would just like praise @TalkTalk for their online assistance and resolving our broadband issue so swiftly...very happy we have switched after a nightmare 3 yrs with @Plusnet who imo customer service & coverage was absolutely shocking!
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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Sherston Tea Company
(@SherstonTea) reported
@plusnethelp @Plusnet 4 days still NO landline this is bad service - as a new customer not at all impressed with service😠
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Little
(@Amy_Little86) reported
@Plusnet genuinely shocking customer service the last couple of days. Now I can’t even get through. “Award winning customer service” my arse.
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Elfi Childs
(@ElfiFreckle) reported
@plusnethelp hello, I have joined plusnet in the last few days, however my wifi is saying ‘incorrect pssword’ on my phone when I try and connect. It had previously connected and the password is correct and hasn’t been changed. Doing this on two separate iPhones. PLEASE HELP