Plusnet Outage Report in Victoria, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Victoria, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 07: Problems at Plusnet
Plusnet is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Victoria, Greater London, England
The most recent Plusnet outage reports came from the following cities: Poplar, London, Hammersmith, Bromley, Croydon, Brentford, Paddington, Newham, City of Westminster, Kensington, Hackney, Harringay, Barnet, Greater London and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Phone | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Victoria, England
Latest outage, problems and issue reports in Victoria and nearby locations:
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Borris the Panda 🇺🇦
(@borristhepanda) reported
@KisbeeWayne @davidjrussel @MartinSLewis …buildings better) but Plusnet users don’t have access to this coverage, otherwise they could end up in a situation where their phone is connected to 800MHz 4G, but when they try to make or receive a call, there is no 3G or 2G coverage in that area to drop down to.
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Plusnet
(@Plusnet) reported
@shivanandnashi8 Hi there Shiva, I'm sorry about the lack of signal, I've just tried checking against the postcode you provided and it doesn't seem to be valid, could you check back on that please if you're still having issues? - Adam - Plusnet Sheffield
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someones_no_one
(@someones_no_one) reported
@Plusnet multiple outages today - what's going on? Outage at 08:30, outage at 13:15, high latency at 13:50, outage at 14:29.
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David Bain
(@daveybuntu) reported
Hi @Plusnet... just letting you know, I switched my mobile (and those of my family) to you recently. Having to switch away from you now because I've realised that you don't support WiFi calling. Giving you some feedback as I imagine it's the kind of thing most assume you support.
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irina vovk
(@vovk_irina) reported
@Plusnet Hello, I am your current customer and I've got a renewal of my broadband contract from 6 August. As part of this renewal, I've booked and received a new router. Can I connect my new router right now while I am on an expiring contract? thanks
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Mkbennett
(@Mkbennett6) reported
@Plusnet you were supposed to activate my new sim card over a day ago....still no service. Cant call you! Nothing but issues since I joined your mobile network! Lets get this sorted asap!!!
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TP Sheridan
(@tps2203) reported
@DaveWardGS So BT own Plusnet and EE and have service price increases built in for CPI + 3.9% EVERY MARCH!
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Robert Fleckney
(@moustache_98) reported
@MartinSLewis I pay £6 pm with Plusnet. I wouldn’t be prepared to change to a slightly cheaper SIM only deal but risk it being on a network that wasn’t good where I live (rural Lincolnshire).
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Geet K
(@geet_k) reported
@Plusnet broadband has been down since Monday and there’s no resulution yet. Helpline isn’t helpful either. We work from home and suffering. Can we get an expedited response or else what’s plan for compensation as we’re having to purchase other internet packs while we wait?
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Adele🪐✨
(@iAmMacca) reported
@Plusnet how do I complain about my internet? It's absolutely terrible, the minute I go upstairs I loose connection. I'm with you for not ole too and I'm constant running out of data because I need to use my data upstairs!