Plusnet

Plusnet Outage Report in Ealing, Greater London, England

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The latest reports from users having issues in Ealing come from postal codes W5 and W13.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ealing, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ealing, Greater London, England 05/14/2025 04:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ealing, Greater London, England

The most recent Plusnet outage reports came from the following cities: Enfield Town, London, Golders Green, Wood Green, Croydon, Southwark, Hackney, Bermondsey, Tower Hamlets, Holborn, City of Westminster, Fulham, Ealing, Hendon and Radlett.

Loading map, please wait...
City Problem Type Report Time
United KingdomEnfield Town Wi-fi
United KingdomLondon Internet
United KingdomGolders Green E-mail
United KingdomWood Green Internet
United KingdomGolders Green E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • sarahpilates Sarah Pilates (@sarahpilates) reported from Camden Town, England

    @Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • RossMatthewGat3 @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • CharineJohn Charine John (@CharineJohn) reported from Camden Town, England

    @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @jermyn55 Hi Paul, thanks for getting in touch. I'm afraid our Plusnet mobile service doesn't support messaging to short code numbers and why sending texts to this number may not have worked. - Benj

  • FluentBarry Barry O'Brien (@FluentBarry) reported

    @Plusnet @plusnethelp I'm having all sorts of problems with you this weekend. And now cannot log into my account. You need to contact me ASAP

  • ReenOnion Reen Onion (@ReenOnion) reported

    @Plusnet Thank you. I'll try the wi-fi boost suggestions. If I'm still having problems I'll let you know.

  • poodle_not Not Poodle (@poodle_not) reported

    @Plusnet I’m not on site. Only one device is cabled and afaik that one also went down but the staff don’t use it so can’t be sure. Your router is not providing the WiFi though it is connected to a TPlink mesh which has been rebooted (and has been in place for months with no issues)

  • Christy24576284 Christy Anderson (@Christy24576284) reported

    @Plusnet Hi, I have a very patchy internet connection at the moment. The router is connected to everything apart from the internet. It occasionally will re-connect, but only last for around 5 minutes or so and the cycle continues. It had been like this for 2 days now. Any help?

  • prvanlan Paula VanLaningham 💙 (@prvanlan) reported

    @Plusnet You know, it is really irritating when trying to report an issue with flickering broadband service that the default assumption from the tech team is that I’ve somehow set up the router incorrectly when it otherwise works.

  • TheBetterStuart ChungHa is this years pop princess 💅 (@TheBetterStuart) reported

    @Plusnet service seems to be down. Any idea how long for?

  • Elstheelder Eleanor Kate Jones aka EJones (@Elstheelder) reported

    @Plusnet really struggling to get online through my broadband today- are there any known issues with this in the South East please?

  • Happy808 Natasha Allan (@Happy808) reported

    @WombleDc I’m with plusnet who win all the customer service awards. I’m not sure how good it is because I only really use it for my zoom pilates and various social media/ messaging apps

  • jazzmajevadia Jassel Majevadia (@jazzmajevadia) reported

    .@Plusnet I'm in Edinburgh and having continuous internet speed issues. What is going on and why should I continue paying for patchy and slow internet?