Plusnet

Plusnet Outage Report in Ealing, Greater London, England

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The latest reports from users having issues in Ealing come from postal codes W13 and W5.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ealing, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ealing, Greater London, England 06/04/2025 05:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ealing, Greater London, England

The most recent Plusnet outage reports came from the following cities: Streatham, London, City of Westminster, Islington, Tottenham, Harringay, Bermondsey, Ealing, Balham, Hounslow, Croydon, Enfield Town, Watford, Hackney and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomStreatham Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomIslington Internet
United KingdomTottenham Total Blackout
United KingdomHarringay Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MaxxNotBinary TheMaxxNotBinary (@MaxxNotBinary) reported

    @plusnet this is the second router you have sent me and it seems to have developed exactly the same fault as the first. Regularly dropping service and requiring a restart. What is the fix?

  • DeborahDuffin Deborah Duffin MRSS (@DeborahDuffin) reported

    @premnsikka I use Plusnet for a basic service, its very cheap. I don't need or want any extras so this keeps my bills low, but it's absolutely possible. Give it a try.

  • Plusnet Plusnet (@Plusnet) reported

    @Begoggled_Bear Hi Jono! Sorry to hear you're having trouble connecting, I've been looking through your account and sent this off to a back office team so it can be sorted out. This will be done within the next 4 working hours. - Curtis, Plusnet Sheffield

  • AussieSimon Simon Fletcher (@AussieSimon) reported

    @Plusnet So it turned out the router had been delivered to a neighbour. No message to say this though, no tracking information available, no one answering your “help line”, and 2 days to respond to a tweet, is a bad first experience

  • christoffski82 Chris Devlin (@christoffski82) reported

    @Plusnet hi, your mobile service is absolutely abysmal abroad and in the uk, your customer service is on a par with your signal if not worse. I am cancelling my contract as soon I get back from holiday.

  • heathrown Scott Barkla (@heathrown) reported

    @jondcarroll @OpenreachHelp Same here in RG19 with PlusNet. They say its a major openreach issue

  • Aellabrenna Panther Aella-Brenna Pippa Bramley (@Aellabrenna) reported

    @Plusnet It came back by morning so I guess there was an issue with the lines...thank you for getting back to me!

  • Christoblob_ Chris (@Christoblob_) reported

    @Plusnet my broadband router is flashing orange for the 40th time this month - this is a record even for you - please can I cancel my contract?!

  • Kris08860201 Kris (@Kris08860201) reported

    @Plusnet Thanks Emily I presume no cost involved to use this service or app to block unwanted nuisance calls in Chinese speaking. On screen it just show mobile number and United Kingdom. Every time I block it they use another number! Sad world we live in

  • Perky15700634 Roy Perkins (@Perky15700634) reported

    @Plusnet having problems claiming my £75 card, your people telling to go to purecard, purecard telling me to talk to you, I don't want to spend more time on this, can you look into it please.