Plusnet Outage Report in Ealing, Greater London, England
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The latest reports from users having issues in Ealing come from postal codes W13.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ealing, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Ealing, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Croydon, Hackney, Harringay, Barnet, Hammersmith, Bermondsey, City of Westminster, Islington, Ealing, Wembley, Fulham, Bushey, Streatham and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Hackney |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Ealing, England
Latest outage, problems and issue reports in Ealing and nearby locations:
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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Richard Carroll
(@rackitman) reported
from
Wandsworth, England
@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
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Alan
(@BigAlxyz) reported
from
Hackney, England
@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Naomi Milward
(@naomimilward41) reported
@plusnethelp I see you have many unhappy #customers Seems #plusnet has gone down hill since Andy Baker CEO left - you need to acknowledge my tweet sent today before l escalate this matter to Mr Jansen regarding your disgraceful mistakes & #failings which cause huge negative impact & stress
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Naomi Milward
(@naomimilward41) reported
@plusnethelp Issue is not resolved l'm disgusted at the severe negative impact your company have caused l have little faith that Kully will call in the times requested so will escalate the matter further if necc Need significant gogw for the severe stress & inconvenience #Plusnet have caused
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glyn nunn
(@GlynNunn) reported
@Plusnet An aged friend of mines telephone line and broadband has been out of service since 3rd of December, he has been told by Plusnet that the fault is at the exchange, he has been told again this morning that 'systems are down' after waiting for an hour on his mobile!
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Lee Savery
(@Leegend90) reported
@plusnethelp Hi there, I asked for support on this before but I was ignored. My Plusnet Hub keeps disconnecting from the internet at least 4 or 5 times a day now. I work from home, so it's making things harder and it's also disrupting our entertainment viewing.
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JT - I DO WHAT I DO BECAUSE I CARE!! #UnpaidCarers
(@Disabled_Carer) reported
@danielcflynn52 @sky Never trust anything to do with Murdoch, I use Plusnet, never had a problem 👍
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Benjamin Watts
(@BigBenjiWatts) reported
@plusnethelp @Plusnet I can’t cancel my account online - can’t get hold of anyone on the phone ... any ideas? Thanks
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Jessica Harneyford
(@jharneyford) reported
Hi @plusnethelp: @Plusnet broadband customer here without broadband since Weds 2nd Dec (4 days ago). I DM'd you yesterday; no answer. Not got through to customer services by phone. Live chat is down. What to do? Thanks in advance
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Claire hopkins
(@clairehop82) reported
@Plusnet hi Your incompetent company is chasing me for my dead dad's money! He passed in August from cancer! And your idiot (C S team) changed the account name to mine instead of just giving me permission and now they have referred to debt company without sending letters to tell
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obayda
(@obayda) reported
@Plusnet your service is beyond disaster. 11 days on two of my accounts with no service and no care from your faults department.
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john duffy
(@duffer007) reported
@Plusnet where is my router?? I'm a new customer and its day 1 of being a customer and I can't get any customer service. No response to phone, social media . I now want to cancel my account