Plusnet

Plusnet Outage Report in Ealing, Greater London, England

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The latest reports from users having issues in Ealing come from postal codes W5 and W13.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ealing, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ealing, Greater London, England 04/26/2024 09:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ealing, Greater London, England

The most recent Plusnet outage reports came from the following cities: Feltham, London, Southwark, Croydon, Paddington, Bermondsey, Hackney, Cricklewood, Harringay, Islington, Camden Town, Bushey, Tower Hamlets, Enfield Town and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomFeltham Internet
United KingdomLondon Internet
United KingdomSouthwark Total Blackout
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NikkersC Nikki Cockcroft (@NikkersC) reported

    @Plusnet I recently upgraded our fibre optic broadband to Extra as we have been having trouble with several devices draining the internet. It seems to have made no difference?

  • scottgriffin198 Scott Griffin 🏌⛳⚽ (@scottgriffin198) reported

    Hello @plusnet. Issues in winsford again. Alllllll dayyyyyy longggggg no connection. Sort your selves out. You are becoming the worst around quickly.

  • Plusnet Plusnet (@Plusnet) reported

    @kafkatopia Hi Ted, I'm sorry to see this. Please feel free to send us a DM along with your username if there's anything we can help you with. - Adam - Plusnet Sheffield

  • graftoverflow Alex Thomas (@graftoverflow) reported

    @Plusnet Thanks guys, I went through the helper many times, I think there was a service outage, not my actual router

  • moldovia István Vilmos 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇱🇭🇺 (@moldovia) reported

    @EE I've recieved an email claiming to be from EE saying that there is a problem with my Plusnet account how can I know if this is from EE or a scam?

  • chezsherry Sherry Harris (@chezsherry) reported

    @Plusnet what is the email/street address for your broadband service? Cannot find it anywhere.

  • cursormundi Brian McMahon (@cursormundi) reported

    Outages around Hemel Hempstead affecting @Plusnet ISP service for the last 24hrs.

  • JustinCampbellP Justin Campbell-Platt (@JustinCampbellP) reported

    @Plusnet here to inform you that your web servers are down. Cannot access webmail. Please inform when back up.

  • ScubaChris72 Chris Stanley (@ScubaChris72) reported

    Seriously getting to the end of my tether with @Plusnet broadband constantly going down now. Anyone else having similar problems? Website is worse than useless and support closes at 8pm. Not great when you rely on it for working from home. 😡

  • scottgriffin198 Scott Griffin 🏌⛳⚽ (@scottgriffin198) reported

    @Plusnet The connection is very poor on all phones and tablets. We are constantly using our mobile data. How can you say there's no issues for 2 weeks when you said there was an issue in my area.