Plusnet

Plusnet Outage Report in Wandsworth, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wandsworth, Greater London, England 02/06/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wandsworth, Greater London, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, West Drayton, London, Southall, City of London, Croydon, Wembley, Hackney, Newham, Harringay, Southwark, Paddington, Muswell Hill, Edgware and Hammersmith.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomWest Drayton Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthall Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HollyDunn1 holly anne (@HollyDunn1) reported

    Nothing but problems with @Plusnet and my internet hasn’t even been activated yet. Customer service seems to only reply or answer the phone when it suits them 😡

  • beonix460 Tony Gibbs (@beonix460) reported

    @plusnet no mobile network yesterday and still today.. Carmarthen SA33 area

  • hartcharlotte CH (@hartcharlotte) reported

    Yet again no help from @Plusnet - a misunderstanding on my behalf…. Maybe get your employees to make it clearer when taking to customers! Vile company with poor customer service. #avoidplusnet #CustomerService #vile

  • NickRixy Nick (@NickRixy) reported

    @Plusnet Please may I have some answers to extremely slow speeds. My office cannot function when web pages aren’t loading.

  • lizcrippinmusic Liz 🎶 (@lizcrippinmusic) reported

    @Plusnet I was told that I’d have broadband with you from today, and my old service has ended so I’ve got no broadband, but the email you sent says I’m not getting broadband with you until 21/3! I can’t manage a month without wifi please can you help? Thanks.

  • andygsteele Andy Steele (@andygsteele) reported

    @Plusnet another price increase on a telephone that I neither want nor use? How do you justify CPI + 3.9% increase? Lining your shareholders pockets, steal from the poor and give to the rich.

  • OzolaKrista Krista Ozola (@OzolaKrista) reported

    @NicolaCarle2 @Plusnet Had same issue in Dec and Jan. Plusnet were the worst to coming to fix this, engineer availability times are horrendous. Also was promised refund for downtime(around 20 days in total) but they did not do it too and billed in full both months. Better change suppliers when you can

  • AKalamIT Martin Miller (@AKalamIT) reported

    @Plusnet Hi. My mum hasn't had your service for last 3 years, but you've been taking £17.51 from her bank every month. She can't remember her login details and she registered with an email address she no longer has access to. I have DD details only. How do I cancel/get refund?

  • Plusnet Plusnet (@Plusnet) reported

    @peel76 Hi Jimmy. Sorry to hear that you wish to cancel. We are unable to send your PAC from here. To request this, please text 'PAC' to 65075 or give our Customer Options team a call on 0800 079 1133. Regards, Emily Plusnet Leeds 🌞

  • rayoneill1985 Ray Oneill 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇪 (@rayoneill1985) reported

    @spudlling @Plusnet @TalkTalk Talk talk are shite lol.... I've never had an issue with plustnet just need to find out where my new router is lol