Plusnet outages and service status in Wandsworth, England

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wandsworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wandsworth, England

The most recent Plusnet outage reports came from the following cities: Hammersmith, and Wandsworth.

City	Problem Type	Report Time
Hammersmith	Internet	3 days ago
Hammersmith	Internet	9 days ago
Hammersmith	Internet	10 days ago
Hammersmith	Internet	10 days ago
Hammersmith	Wi-fi	11 days ago
Hammersmith	Wi-fi	12 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

• 
  Kevin Dewes (@kevindewes) reported 2 minutes ago from Wandsworth, England

  @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

• 
  Richard Carroll (@rackitman) reported 5 minutes ago from Wandsworth, England

  @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

• 
  Indar Picton-Howell (@NadirIndar) reported 14 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

• 
  Gaurav Patel (@gauravity) reported 17 minutes ago from Richmond, England

  @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

• 
  Sarah Morton (@SarahMorton6) reported 18 minutes ago from Wandsworth, England

  @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

• 
  AJ Green (@Green_AJ) reported 26 minutes ago from Kensington, England

  @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

• 
  Denis MacShane (@DenisMacShane) reported 27 minutes ago from Victoria, England

  Has @Plusnet @plusnethelp gone down?

• 
  Kevin Dewes (@kevindewes) reported 31 minutes ago from Wandsworth, England

  @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

• 
  Harrison2020 (@Harrison20202) reported 37 minutes ago from Wandsworth, England

  However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

• 
  Ilse (@IlseHoward) reported 42 minutes ago from Richmond, England

  @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

• 
  Selina Wray 🍊 (@SelinaWray) reported 49 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  Harrison2020 (@Harrison20202) reported 56 minutes ago from Wandsworth, England

  @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

• 
  trina_latham (@trina_latham) reported 58 minutes ago from Richmond, England

  @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

• 
  Harrison2020 (@Harrison20202) reported 59 minutes ago from Wandsworth, England

  I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Greg Ingham (@GregIngham1) reported 4 minutes ago

  @Plusnet Because of this, we'll be looking for 6 months free no charge of our bills with plusnet, customer service and service in general has been shocking.

• 
  stewarty (@stewarty1972) reported 5 minutes ago

  @tii_bag Ffs your lucky my home Broadband can’t even run 1 ******* device appropriately from @plusnet leaving in November and never coming back

• 
  Edward Grefenstette (@egrefen) reported 5 minutes ago

  Pretty disappointed with @Plusnet and @WeAreOpenreach. Engineering visit booked via PlusNet. OpenReach engineer shows up without ringing bell, slaps fibre entry point on some random side of the house, leaves without checking in. PlusNet complaint emails just bounce back. Great.

• 
  GM Mark Howitt (@MarkHowitt) reported 7 minutes ago

  @Plusnet @Plusnet poor again making me lose connection another call needed for comp @Ofcom

• 
  Big Dave (@bigdavesnokia) reported 7 minutes ago

  @ArmchairAdml Got my mum Plusnet full fibre 145 package for 25 quid (existing customer 2Y contract) and 1p mobile 1000 mins and 10gb data for £7.20 recently (no contract). She's 82 and makes most of her calls on WhatsApp and telegram nowadays anyway. Did have to do away with the landline tho.

• 
  Rogue (@barrelrogue1723) reported 8 minutes ago

  AVOID @Plusnet for yr Internet Pull you in with fake fast Internet speeds! After 2 months absolutely slow as ****! Ring up complain same old bullshit its at yr end! No it @Plusnet 's end 100%! AVOID!!! 10+yrs with them and they treat you like ****! Glad ive ended my contract!!!

• 
  em b (@emb99483795194) reported 9 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?

• 
  Widge80 (@wendy4robbie) reported 14 minutes ago

  @Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!

• 
  Richard Holliday | Author 🇬🇧 (@rjph_author) reported 14 minutes ago

  @Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?

• 
  exe | @terminate (@terminate) reported 21 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET