Plusnet

Plusnet Outage Report in Wandsworth, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wandsworth, Greater London, England 02/10/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wandsworth, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, West Drayton, Southall, City of London, Croydon, Wembley, Hackney, Newham, Harringay, Southwark, Paddington, Muswell Hill, Edgware and Hammersmith.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomWest Drayton Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • DameClaraM Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Katherinesk86 Sineadkersse@hotmail.com (@Katherinesk86) reported

    @Plusnet I haven't had mobile signal in my property since storm Eunice. I can't see anything on your website to say there are any repairs going on. Please could you advise?

  • geraintp Geraint Palmer (@geraintp) reported

    @euperia @Plusnet @euperia been with plusnet for over a decade. There pretty good not really had any issues. There basically BT(owned by) tho and there routers are **** replace it immediately.

  • camcan101 Camilla Meachum (@camcan101) reported

    @Plusnet I have now called six times and been disconnected six times. I have tried you message bot and that replies telling me it cant find my number. Horrible service!

  • TheFlyingToads The Flying Toads (@TheFlyingToads) reported

    @Plusnet No mobile network SY9 - Bishop's Castle area - down yesterday and today

  • AKalamIT Martin Miller (@AKalamIT) reported

    @Plusnet Hi. My mum hasn't had your service for last 3 years, but you've been taking £17.51 from her bank every month. She can't remember her login details and she registered with an email address she no longer has access to. I have DD details only. How do I cancel/get refund?

  • StormGarelli Storm Garelli (@StormGarelli) reported

    @Plusnet Can you help? I pay just over £10 for 10+2GB of data. But new users are being offered 18GB for £10 for the same 30 day rolling contract. Can I be upgraded to that?

  • Basmanrox Barry #FBPE💙😷 (@Basmanrox) reported

    @Steve_p_photos Very frustrating . Always had good response from Plusnet when I had problems

  • Mellybob Melissa (@Mellybob) reported

    @Plusnet I've had no mobile signal for 3 days, no calls, no data, no texts nothing for 3 days. This is getting daft now.

  • kingosticks kingosticks (@kingosticks) reported

    @Plusnet Hi @Plusnet same question today. Still no signal at home.

  • TaherMiah92 Taher (@TaherMiah92) reported

    @Plusnet i have an external fault and was told can take three days to fix i have work and need the internet question number #222157493