Plusnet Outage Report in Wandsworth, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Wandsworth, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Wandsworth, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hackney, Southall, Hammersmith, Southwark, Croydon, Poplar, Warlingham, Fulham, Epsom, City of Westminster, Hampstead, Paddington, Islington and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
||
| Hackney |
Total Blackout | |
| Southall |
Internet | |
| Hackney |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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Alan
(@BigAlxyz) reported
from
Hackney, England
@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Sarah Morton
(@SarahMorton6) reported
from
Wandsworth, England
@Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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Richard Carroll
(@rackitman) reported
from
Wandsworth, England
@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Brooks
(@Stuartwx) reported
@plusnethelp Hi, there is still ongoing issue with M&S emails to Plusnet being rejected. Has been reported several times in Plusnet Community. Order confirmations and email gift vouchers not arriving.
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Aislinn O'Brien
(@AislinnOBrien1) reported
@plusnethelp @Plusnet I was supposed to get broadband on the 4th Dec. Yet again another issue which hasnt been explained, with no update today as promised. Your customer service line us unavailable and online chat wont answer my query. This is the worst service ever!!!
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Duncan Austin
(@mostyn41) reported
@plusnethelp hi recently transferred to Plusnet. Number ported over yesterday. Having trouble logging into app with my mobile number that have taken with me. Any suggestions?
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jackie
(@tigerinaboo) reported
@Plusnet Very disappointed that I have no broadband as my router hasn't arrived and I've been told I'll have to wait till Thursday to get a new one sent. How do I work from home in the meantime? Poor start Plusnet
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Jamie
(@simpj010) reported
@bt_uk It's a new connection. We are moving over from Plusnet. We have had nothing but grief and not getting a straight answer as to when this will be resolved. Have been promised multiple callbacks which you have never actually done. Activation date was 17 November and still nothing.
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Anna Treasure
(@ArtyAnnaT) reported
Now I have been cut off when called back by your tech guys on my mobile. No idea what's happening now. Don't know if I can face another 2 hour call to find out. Seriously thinking about trying to cancel service as not fit for purpose. #plusnet #badservice
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Anna Treasure
(@ArtyAnnaT) reported
@Plusnet @plusnethelp Currently waiting to be transferred to the third department on my call to customer services. This has taken almost 2 hours and that doesn't include half an hour hold earlier when system was down. Issue was supposed to be sorted 9 days ago. Not good enough.
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Sabine Vanacker
(@sabine_vanacker) reported
Hi, is there a problem with plusnet broadband in Sheffield? @plusnethelp
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Annette Corbett
(@roughinform) reported
Watching on my laptop because my WiFi is misbehaving and streaming to my @Chromecast has been playing up all weekend. Already being driven nuts by ads. Damn you @Plusnet! #broadbandbyedwood #thefilmcrowd
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Jonathan Stirling
(@JonnyStirling) reported
@plusnethelp 3 months after switching to @Plusnet and still no broadband, no customer service and no response to social. Cancel account please and refund money taken