Plusnet Outage Report in Wandsworth, Greater London, England

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wandsworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Wandsworth, England

The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Poplar, City of London, City of Westminster, Hackney, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Greenford.

City	Problem Type	Report Time
London	Internet	12 hours ago
London	Internet	14 hours ago
London	Internet	15 hours ago
London	Wi-fi	1 day ago
Hammersmith	Wi-fi	1 day ago
Poplar	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

• 
  HMS Beagle (@HMSbeagle1820) reported 4 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  Kylie Ainslie (@DrKAinslie) reported 5 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Greyman (Gary A) (@GaryAblett3) reported 8 minutes ago from West Molesey, England

  Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

• 
  Alex White (@AlexWhiteGB) reported 12 minutes ago from Hillingdon, England

  @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

• 
  Mila Griebel (@MilaGriebel) reported 16 minutes ago from Camden Town, England

  @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

• 
  Mila Griebel (@MilaGriebel) reported 17 minutes ago from Camden Town, England

  @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

• 
  Barbara Broccoli (@Errorfied) reported 21 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  Anya Gair (@anyaebgair) reported 21 minutes ago from London, England

  Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

• 
  Tim Easton (@timeastonco) reported 22 minutes ago from Bromley, England

  @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

• 
  5OMOFD 🧐 (@joe_deakin) reported 23 minutes ago from Moor Park, England

  @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

• 
  John Sandy (@JohnLSandy) reported 41 minutes ago from Stratford, England

  Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

• 
  HMS Beagle (@HMSbeagle1820) reported 47 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  graham eveleigh (@bigGeveleigh) reported 47 minutes ago from Bromley, England

  Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

• 
  Eileen Rumble (@turtlesnursery) reported 48 minutes ago from Hackney, England

  @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

• 
  Gaurav Patel (@gauravity) reported 48 minutes ago from Richmond, England

  @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

• 
  Indar Picton-Howell (@NadirIndar) reported 50 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

• 
  Laura Attridge (@laura_attridge) reported 50 minutes ago from Bromley, England

  @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

• 
  Kevin (@londonkro) reported 52 minutes ago from Croydon, England

  Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 56 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  L€i§h ©l@®k (@leighbike636) reported 59 minutes ago from Harrow Weald, England

  @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bean Zoomy 🎶 (@BeanZoomy) reported 3 minutes ago

  And now my mobile phone is down. What ******** @virginmedia?! I have nothing. No broadband and no phone service. I'm not sure if this tweet will even get published... #VirginMedia is the worst company. I used to think they were the best! Hello, @Plusnet :)

• 
  Gina Sumner (@GinaSumnerSR2) reported 5 minutes ago

  @Plusnet been trying to get through all day on phone- I've had an emergency and can't be at home tomorrow for engineer to install new broadband so need to reschedule- please can someone help me??

• 
  Andrew Q (@andrewfq) reported 5 minutes ago

  @Plusnet Hi - for those unable to use the phone, what methods can be used to service the 14 day notice period? I tried to find a way yesterday but was uncertain, please advise. For the avoidance of doubt, I am wanting to do this as you want me to renew on 18 months.

• 
  No To Health Passports ⭐ (@No2HPassport) reported 8 minutes ago

  @Plusnet Is anyone going to fix my internet then or should I give my business to someone else??????????

• 
  Andrew Beresford (@beezly) reported 9 minutes ago

  @noIPv6 @Plusnet Furthermore, I won't... Until they support IPv6 and then maybe (but probably unlikely)

• 
  Mrs B 1204 (@1204Mrs) reported 14 minutes ago

  @Plusnet why is there not an option online to cancel an account? Why is the only option to call? Any other query would be met with "manage your account online"

• 
  Stephen Batty (@458batty) reported 18 minutes ago

  @SebVarden @Plusnet Hi Seb - no, they don't support wifi calling, you have to use an app like WhatsApp or Messenger. Thanks for info (duh, should have checked) still doesn’t explain why the stronger plusnet signal gets no service. Hopefully they'll reply.

• 
  Stephen Batty (@458batty) reported 18 minutes ago

  I am holidaying in Wooler, Northumberland. My wife has GiffGaff and I have Plusnet. Both use O2's Network. She has a lower signal than me and gets service but I am 'denied' - taken from our relative Samsung mobile phone settings. WHY??? @Plusnet

• 
  Ofcom (@Ofcom) reported 22 minutes ago

  More companies offer social tariffs since we started highlighting this issue – but we want further action: 🔴 TalkTalk, Shell Energy, EE, Plusnet & Vodafone to offer broadband social tariffs 🔴 Major mobile providers to offer them 🔴 More work to promote deals to customers

• 
  Bean Zoomy 🎶 (@BeanZoomy) reported 22 minutes ago

  Actually no, @Plusnet, I just saw what you do on month 13. I won't be joining you at all. I saw free line rental ads everywhere, but it's not ongoingly free when reading the T&Cs. You're as bad as Virgin! No way will I be paying £36 per month for #broadband so shall keep looking