Plusnet Outage Report in Wandsworth, Greater London, England
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The latest reports from users having issues in Wandsworth come from postal codes SW15.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Wandsworth, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Wandsworth, Greater London, England
The most recent Plusnet outage reports came from the following cities: Southwark, Hackney, Wandsworth, Hammersmith, London, City of Westminster, Croydon, Newham, Watford, Paddington, Southall, Poplar, Camden Town, Wembley and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Hackney |
Internet | |
| Wandsworth |
||
| Hammersmith |
Wi-fi | |
| London |
Wi-fi | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mike B
(@thebundocks) reported
@Plusnet I left Plusnet 4 years ago but they didnt close my account after I left and switched to Vodafone, I have phoned customer support so may times time to close the account and delete my data but its still not done - 4 years - can you believe this!
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Not Poodle
(@poodle_not) reported
@Plusnet I’m not on site. Only one device is cabled and afaik that one also went down but the staff don’t use it so can’t be sure. Your router is not providing the WiFi though it is connected to a TPlink mesh which has been rebooted (and has been in place for months with no issues)
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Meg Miller
(@MillerMegmiller) reported
@Plusnet Morning. Again I have NO PHONE and NO RESPONSE from Plusnet. Oh sorry....I did get one response telling me it was fixed ...it's NOT......its dead. Supposed to be priority customer as husband has chronic heart disease and we have no mobile signal here?????
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Reen Onion
(@ReenOnion) reported
@Plusnet Thank you. I'll try the wi-fi boost suggestions. If I'm still having problems I'll let you know.
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Stewart L
(@slippery1961) reported
@Tonysmini @Plusnet They were obviously hoping that there was a spare pair on the DP cabling, and i am sure there would be mate, so i don’t know what the problem is other than incompetence.
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Christy Anderson
(@Christy24576284) reported
@Plusnet Hi, I have a very patchy internet connection at the moment. The router is connected to everything apart from the internet. It occasionally will re-connect, but only last for around 5 minutes or so and the cycle continues. It had been like this for 2 days now. Any help?
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Erica Campbell
(@erica16710) reported
@poodle_not @Plusnet Not at all :/ it’s ok for now but does keep going down :( you?
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RP
(@RP81476301) reported
@Plusnet very patchy internet today. Unusual .. is there a problem in FAVERSHAM Kent?
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Martin -
(@Martin76x) reported
from
Inverness, Scotland
@Plusnet Lmao ,,, you say I can’t discuss the the billing issues but you come to me for payment ? Use the payment you credited to my acc to pay the bill
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Reen Onion
(@ReenOnion) reported
.@plusnet having v.bad connection issues - getting increasingly worse since I renewed my contract with you, last week or so terrible. I work from home & it's impacting that too. Speed is awful, connection keeps dropping. Looking at Twitter I'm not alone. Please advise.