Plusnet Outage Report in Wandsworth, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Wandsworth, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Wandsworth, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hackney, Hammersmith, London, Southwark, Epsom, City of Westminster, Hampstead, Paddington, Islington, Croydon, Fulham, Poplar, Bromley, Brentford and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
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mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
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Dame C 🧙🏼♀️
(@DameClaraM) reported
from
Bromley, England
Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
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Ben Smart
(@BenSmart1) reported
from
Watford, England
Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Nicholas tipton
(@Nicholastipto13) reported
@TechSpurtVideo we are on the same network through Plusnet but she gets much better reception,GPS on hers is way better then mine and a few other weird things don't know if you can figure it out I'm stumped cheers .nick
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Harry
(@warrenha8) reported
@Plusnet we've had to pay for my phone data also because of this situation. Not happy! Your adverts are so friendly, bet the plusnet guy hasn't had to deal with these problems.
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Roofus
(@roo42uk) reported
@Plusnet Hey I was wondering why you keep turning my mobile date on and off randomly. (also the fact your website doesn't have a chat or email feature to contact support is very frustrating)
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Adam 🏴🇪🇺🏳️🌈
(@redskarr) reported
@RenjiPls Hmm I'm with PlusNet and they're owned by BT and apart from the internet dying for almost a day a few weeks back I've not had issues. Hmmm.
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Sarah Pilates
(@sarahpilates) reported
from
Camden Town, England
@Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.
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Jane Touil
(@jane_touil) reported
Hey @Plusnet Day 9 no Internet. No landline since 28 Sept. Multiple failures in service. Promises to escalate & expedite not kept. I work from home. I don’t want to be told that you ‘understand’ or thanked for my patience. I have no income. Truly terrible!
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Dan Miller 💙
(@Dan_jmiller) reported
Hi @Plusnet just set up a business account today and I can’t log into with details I created. 30mins on hold to contact services and I gave up. Help?
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Plusnet
(@Plusnet) reported
@chudhope Hi there Richard, I'm sorry it's taken us a few days to respond and that you've been without a mobile signal too. Could you come back to me with your mobile number if that's still a problem please? - Adam - Plusnet Sheffield
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Katy Jones
(@fineartskaty) reported
@Plusnet I have been ringing you around 3 times a week to try to get our internet sorted out as a transfer from Sky. We STILL have no internet over a week after we were cut off from sky, and are spending £££ on data to allow working from home and homework etc to happen. Help?!
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Bridget Chapman
(@BridgeeCee) reported
@Plusnet ...account. They have ignored my emails about escalating. This is 'award winning customer service' apparently. So, one more time @Plusnet, how do I escalate this to complaint to @ofcom?