Plusnet

Plusnet Outage Report in Wandsworth, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wandsworth, Greater London, England 02/18/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wandsworth, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Stanmore, City of Westminster, Croydon, Hackney, Wembley, Southall, Tower Hamlets, Pinner, Teddington, City of London, West Drayton, Newham, Harringay and Southwark.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomStanmore Internet
United KingdomCity of Westminster Internet
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyYates33 ⚫️ Andy (@AndyYates33) reported

    @Plusnet Question 230114929 - been waiting for someone to contact me but saw that ticket was closed. Why? Problem of connection drops still occurring daily. Reopen ticket and provide support please.

  • Plusnet Plusnet (@Plusnet) reported

    @mattybicky Hi, I hope that went to plan for you! Please do get back to us with your username if not or if there's anything else we can help with though. Sorry for the delayed response too by the way, we've been much busier than expected over social media. - Adam - Plusnet Sheffield

  • anandrewstory Andronicus (@anandrewstory) reported

    @Plusnet help I have had practically no mobile coverage today in TN3 0AY

  • nickjowen Nick Owen (@nickjowen) reported

    @Plusnet Is there a customer service today,as the telephones aren't being covered?

  • tps2203 TP Sheridan (@tps2203) reported

    @Plusnet is there any news on Internet access which has been down since 11 a.m. today. Derby DE21.

  • Sportywagon Andy The Tivvy Oak Handyman 🇺🇦🇬🇧🇪🇺 (@Sportywagon) reported

    Are @Plusnet mobile ever going to do WiFi calling? It's now a massive problem for me not having it. Don't want to move providers but will have to very soon if they are not going to sort this. Pretty much everyone else provides it now. #wificalling

  • Plusnet Plusnet (@Plusnet) reported

    @StuartFletcher_ Hi Stuart, Happy New Year too you, thanks for reaching out to us with this. I'm sorry your having issues with your broadband. I don't like to hear of a customer having a bad time. Could you DM me your Plusnet username so I can have a look at your account? -Mike.P Sheffield

  • craigcrowton Craig Crowton (@craigcrowton) reported

    @Buster_comedy @Plusnet @TalkTalk I will be on the hunt tomorrow as I hate paying for a service that doesn’t deliver. Hope your ok pal and that you have had a good Christmas and New Year.

  • tamikonatsu NuttyNatsu (@tamikonatsu) reported

    @Plusnet once again dealing with disconnect after disconnect. Engineer gets sent out, it's fine for 2 or 3 months and process is then repeated. Clearly nothing is actually being done to solve the underlying issue.

  • slohfaith Sandra O'Hagan (@slohfaith) reported

    @Plusnet Just had shocking customer service. Internet down 3 times in a month including now. Have to wait 3 days for engineer but thats my problem. Wow! Bad attitude, too. I work in customer service. Very disappointed.