Plusnet

Plusnet Outage Report in Wandsworth, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wandsworth, Greater London, England 12/07/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wandsworth, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Croydon, Newham, Hackney, Hammersmith, Watford, Paddington, Southall, Poplar, Camden Town, Southwark, Wembley, Feltham and City of London.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomCroydon Internet
United KingdomNewham Internet
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

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Plusnet Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • graham_timson Graham Timson (@graham_timson) reported

    @Plusnet As a user of your mobile network could explain to me what if anything you are doing about the ever-increasing scam messages. It's getting worse by the day

  • JulianArthurs Julian Arthurs (@JulianArthurs) reported

    @bt_uk txt to mobile. had a third message since then. I could switch emergency broadcasts off on device or with Plusnet ( my provider) but you never know when a tsunami or earthquake is coming.

  • JamesKAArcher James Archer #CorruptioOptimiPessima (@JamesKAArcher) reported

    So, my internet was buggered for two hours because my phone provider put a messaging service on my landline without telling me and the intermittent dial tone messed with the broadband. Cheers @Plusnet. Yes, I checked my account and it's not even on there...

  • 3HandedPoker Ryan ‘CITYROLLER’ O’Donnell (@3HandedPoker) reported

    Due to bad internet I have abandoned the goal of 6k games this month. I will relax this week and study more. Then once the internet is stable and a back up installed I will start a 30 day 6k game challenge. @Plusnet you will be the death of me. #notreliable

  • talk_wildlife talk: Wildlife (@talk_wildlife) reported

    @Plusnet Been a customer for 20+ years. Called with an issue about a month ago. Told we need a new router and it would be with us in 3 to 5 days. Still waiting, still have an issue with our internet. Not the best customer service! @ChooseUK

  • OneJabToGo Mark (@OneJabToGo) reported

    @GraviteaUK @rogerpsan @martin_payne Lol. Only BT talk about peak times. Them and PlusNet who of course are 100% owned by BT. My speed never dips below 300Mbps. They don’t need to restrict it because the bandwidth is saturated like BT.

  • hsr_rants Helen (@hsr_rants) reported

    @alicemclocky we were on plusnet in second year, we set it up ourselves independently of the landlord and never had any issues!! and it was the cheapest one we found as well, we only paid like £20 a month

  • DannyM_W Daniel (@DannyM_W) reported

    @Plusnet can someone get in touch about broadband? Ours goes down multiple times a day. Flashing orange light on the router.

  • halimmatin Halim Matin (@halimmatin) reported

    @asda_mobile anyone having problems after the migration to Vodafone checkout plusnet (EE). They're doing a 10gb and unlimited everything. 30day rolling. Just text PAC to 2732 to take your number with you.

  • rouleur66 Stephen Betley (@rouleur66) reported

    @NRKirby Plusnet. Have had one for a while. no issues. Just a toggle when setting up. Think it cost me £5 from memory.