Plusnet

Plusnet Outage Report in Wandsworth, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wandsworth, Greater London, England 02/15/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wandsworth, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hackney, London, Wembley, Southall, Croydon, Tower Hamlets, Pinner, Teddington, City of London, City of Westminster, West Drayton, Newham, Harringay, Southwark and Paddington.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomSouthall Internet
United KingdomHackney Internet
United KingdomCroydon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

  • hastiecamera Phil (@hastiecamera) reported from Hillingdon, England

    @plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

  • BigAlxyz Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • SarahMorton6 Sarah Morton (@SarahMorton6) reported from Wandsworth, England

    @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • joe_deakin 5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

  • RJBrock Ryan Brock (@RJBrock) reported from Walthamstow, England

    @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • londonkro Kevin (@londonkro) reported from Croydon, England

    Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • rackitman Richard Carroll (@rackitman) reported from Wandsworth, England

    @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • daley_parking Daley Parking (@daley_parking) reported

    @Plusnet so ordered a new service from you. You “forgot” to order broadband and you “forgot” to transfer my old phone number. This is basic stuff. Now having to go back to Virgin to extend my bb cover otherwise I will be without service. What a gr8 start as a new customer.

  • Nermin14881916 Nermin (@Nermin14881916) reported

    @danpos_ @Plusnet When I get those speeds with my operator and talking to the technician does not work I give them an hour of bad grades on Ookla and as much frustration I can put into obscene words in comments on their FB page. Especially if they have promotions for new users.

  • danpos_ Dan Pos - Blender & Game Dev Tutorials (@danpos_) reported

    @MrLiveStudio @Plusnet It seems to be ok here, I think it was probably slowed down by people searching "Is it Friday yet?" because today has those Friday vibes but its only Thursday

  • ChloeRaccoon Chloe Cresswell (@ChloeRaccoon) reported

    sync of 66mbps down, 20mbps up, throughput of 19.5/19.5, @Plusnet think it's a line fault dispite the line carrying 40/2 before the change from fibre unlimited to fibre unlimited extra. A configuration change. I'm running PPPoE directly into the modem...

  • swapnilnshilpa swapnil rane (@swapnilnshilpa) reported

    @Plusnet - again repeating same slowness issue Can you get it escalated to give good speed as per agreement..my payments are on time ..but service is shameful

  • fauziaahmad07 Fauzia💙 (@fauziaahmad07) reported

    @Matthew_Wright @virginmedia I was with virgin media for years and broadband was great. No trouble at all where I am. Guess it depends on location. Perhaps best to see which broadband your neighbours recommend. I'm with sky just now. they are ok, but not as fast as virgin media. I avoid plusnet and talktalk

  • ashleighn99 Ash (@ashleighn99) reported

    Plusnet is actual the worst Broadband provider man this time last year my actual router melted from overheating causing a massive fire hazard n now am no getting any internet on n off :)) Only cause I messaged after waiting hours have a been informed it's a fault in my area lol

  • chalkeblue (((L Buckland))) (@chalkeblue) reported

    @Plusnet fibre connection not working No internet despite setup going smoothly and initial action Please DM me with help I have rung tech dept,customer services, ‘working from home’ can’t help Order placed 23 Feb: router received today Need my Internet!

  • alexbertanades Alex Bertulis-Fernandes (@alexbertanades) reported

    📢 PSA while we're on the subject of safety: If you're on Plusnet then you won't be able to text the British Transport Police on 61016, as Plusnet don't support short code usage via their mobile service. Something I learnt the hard way.

  • KireeP24 OGKP24 (@KireeP24) reported

    Really not impressed with my @Plusnet broadband. My firestick jumps, videos and uploads are so slow.....everything is as should be, its slower than my nan at this point. Not impressed.