Plusnet Outage Report in Wandsworth, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Wandsworth, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 15: Problems at Plusnet
Plusnet is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Wandsworth, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hackney, Croydon, Greater London, Harringay, Poplar, City of Westminster, Hammersmith, Southwark, Newham, Greenford and Purley.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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Alex White (@AlexWhiteGB) reported from Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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HMS Beagle (@HMSbeagle1820) reported from City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Jellicle as Fuck (@dansette) reported from Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Eileen Rumble (@turtlesnursery) reported from Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Barbara Broccoli (@Errorfied) reported from Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Allison Randell (@PictureEdAlly) reported from Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Monopoly Dog (@DogMonopoly) reported from Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Indar Picton-Howell (@NadirIndar) reported from Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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yunus (@_yunu5) reported from Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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yunus (@_yunu5) reported from Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Kylie Ainslie (@DrKAinslie) reported from Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Gaurav Patel (@gauravity) reported from Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Monopoly Dog (@DogMonopoly) reported from Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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Steve Hunnisett (@Blitzwalker) reported from London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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HMS Beagle (@HMSbeagle1820) reported from City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Hayes (@mth21) reported
@Plusnet any current reports of service outages? We’ve been without service since 1am today
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Tom Chadwin (@tomchadwin) reported
@Plusnet Hello. My in-laws are have no broadband since this morning in Hexham. Your service status page seems to show no issue. Are you aware of anything? Thanks.
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Steve B (@stevecb5) reported
@Plusnet Since Saturday afternoon, I've not had a Plusnet signal at the house. Normally it's a strong signal. Any issues that u know about? Postcode is ML3 8PZ. TIA
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Anna Richmond (@anna_woolhouse) reported
@Plusnet What about if there is a customer who needs support? Can I contact you on their behalf? @virginmedia
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Brad Carter 🇬🇧 (@BC__RWB) reported
@skalovingeek @Plusnet Normally you still have a manual control box connected to the boiler which can be used in the event of the wireless / or wireless thermostat not working. The hive wireless thermostat talks to the control box connected to the boiler. So the box can be used on its own.
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Plusnet (@Plusnet) reported
@Toastteeth Hi Cody, thanks for getting in touch and I'm sorry to hear you were having issues with your internet. From testing your line, there's no external faults found and your line is currently showing stable. Are you still having problems with your connection? -Tony Plusnet Sheffield
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Fife_Hedgewitch (@FifeHedgewitch) reported
@babsc94 Plusnet. They have great customer service and rarely have outage. Decent prices too.
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amalia (@moiama25) reported
@Plusnet are your services down? The WiFi here hasn't been working since 2pm today.
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HappyD69, Happy Dude's broken soul (@D69Happy) reported
Can't access either XhamsterLive & Stripchat via uk networks tonight(EE or Plusnet) gone. However if I geo block my location, and go Via a VPN it is all rosie. Checked both land and mobile network here so it not my IP blocked. Having to VPN to dutch networks 2 view English lasses
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Robert Aitken (@Deadbob76) reported
@Plusnet Not much what with wi-fi issues