Plusnet

Plusnet Outage Report in Wandsworth, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wandsworth, Greater London, England 01/12/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wandsworth, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Paddington, City of Westminster, Hounslow, Poplar, Hammersmith, Hackney, City of London, Newham, Southall, Islington, Wood Green, Southwark, Watford and Stepney.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomPaddington E-mail
United KingdomCity of Westminster Total Blackout
United KingdomCity of Westminster Total Blackout
United KingdomLondon Internet
United KingdomPaddington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • joe_deakin 5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LifeMyriad MyriadLifeBooks (@LifeMyriad) reported

    Disappointed with @Plusnet social media response which has been zero since yesterday morning. I spoke to a rep this morning who was helpful. 72 hours to fix as it’s an outside issue (unsurprisingly).

  • andygsteele Andy Steele (@andygsteele) reported

    @Plusnet another price increase on a telephone that I neither want nor use? How do you justify CPI + 3.9% increase? Lining your shareholders pockets, steal from the poor and give to the rich.

  • removinggoose Removinggoose (@removinggoose) reported

    @Plusnet please reply to my dm, internet being switched to you and has been disconnected from previous supplier since early hours. Not working yet

  • ToryCentreRight Andy East Anglia (@ToryCentreRight) reported

    Awful service from @Plusnet broadband down since Friday, they told me it would be 4 hours, then told me it was fixed, it wasn’t, now tell me won’t be fixed until Tuesday evening. Regret renewing my contract.

  • lizcrippinmusic Liz 🎶 (@lizcrippinmusic) reported

    @Plusnet I was told that I’d have broadband with you from today, and my old service has ended so I’ve got no broadband, but the email you sent says I’m not getting broadband with you until 21/3! I can’t manage a month without wifi please can you help? Thanks.

  • iftekharBukhari iftekhar Bukhari (@iftekharBukhari) reported

    @Plusnet without service in Harrow since 0330 19th Feb. Customer services not much help, not the best. Will try and call again.

  • TheFlyingToads The Flying Toads (@TheFlyingToads) reported

    @Plusnet No mobile network SY9 - Bishop's Castle area - down yesterday and today

  • OzolaKrista Krista Ozola (@OzolaKrista) reported

    @NicolaCarle2 @Plusnet Had same issue in Dec and Jan. Plusnet were the worst to coming to fix this, engineer availability times are horrendous. Also was promised refund for downtime(around 20 days in total) but they did not do it too and billed in full both months. Better change suppliers when you can

  • Abnorm_Alan Alan(Big Al) Iles🐕🐈‍⬛ (@Abnorm_Alan) reported

    @Plusnet Hi, we've been having problems with your mobile service over the past few days. Most of the time it's "emergency calls only". North Cornwall.

  • rubberplantguru Matthew (@rubberplantguru) reported

    @Plusnet Hi Plusnet, seem to have no mobile coverage in TN39 (Bexhill) for the past couple of days. Is this something you're aware of? Any idea of estimated time of fix? Thanks.