Plusnet Outage Report in Wandsworth, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Wandsworth, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Wandsworth, Greater London, England
The most recent Plusnet outage reports came from the following cities: City of London, London, Newham, Harringay, Southall, Southwark, Paddington, Muswell Hill, Edgware, Hackney, Hammersmith, Poplar, Watford, Croydon and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| London |
Internet | |
| Newham |
Internet | |
| Harringay |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Wandsworth, England
Latest outage, problems and issue reports in Wandsworth and nearby locations:
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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caroline lucy
(@carolinelucy1) reported
@plusnethelp - absolutely useless! I switched because BT was bad but OMG this bunch are even worse! Can't even get help because their offices are closed..... @Plusnet I'll be asking for my money back first thing in the morning
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Grahame Perry
(@grezwell19) reported
@kirstin_leese @Plusnet Ha, not surprised at all. Going through a similar issue. A fault they can't fix. Told me I can leave in 30days, we will see
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Paul B
(@thewibblyone) reported
@FiShoop I'm with PlusNet, have been for a few years now and never had any problems with them. Unlike other service providers I've been with, they've also been proactive when my current contract has expired, sending new offers through pretty quickly.
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Narcis Sauleda
(@narcis_uk) reported
@plusnethelp and @Plusnet are you having problems again in E15 London? It’s becoming a bit frustrating that you internet service is 😩😩😩😩.
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FIBRESURF. REAL HONEST BROADBAND FROM DEVON
(@Fibresurf) reported
Hi #Plusnet! Still waiting for you to take me to court< stop wasting time and issue the paperwork so we can both stand in front of a judge and explain our side of the story. Cant wait to hear your defense on my not paying you for a service you didn't provide for over 2 years
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**** Gimp Edits
(@ShitGimpEdits) reported
@Morrigoobers @Plusnet @virginmedia I mean **** the refer a friend bs, I'll just say. Yeet plusnet, go for virgin.
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rhino beehive
(@rhino_beehive) reported
Terrible service today from @Plusnet and one of the useless companies they outsource to. Offered a £75 reward which expired before we had a chance to activate it. Not advised of the cut-off at point of sale. Beware disingenuous #plusnet rewards! #thatlldo nicely for you I imagine
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rhino beehive
(@rhino_beehive) reported
@Plusnet You're not doing much @Plusnet. I just tried to activate my £75 gift card, only to be told that it expired a week ago. The agent at the outsourced(!) rewards company was unprofessional and evasive. Would hope for a bit more understanding after the year we've all had. Never again!
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rhino beehive
(@rhino_beehive) reported
Terrible service today from @Plusnet and one of the useless companies they outsource to. Offered a £75 reward which expired before we had a chance to activate it. Not advised of the cut-off at point of sale. Still, probably just means more profit for you, right??
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Plusnet Help
(@plusnethelp) reported
@tm210161 Hi Tony. Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call +44 345 140 0200 (from abroad) and my colleague will be able to help. Thanks, Alisdair