Plusnet Outage Report in Newham, Greater London, England
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The latest reports from users having issues in Newham come from postal codes E13.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Newham, Greater London, England
The most recent Plusnet outage reports came from the following cities: Fulham, Wood Green, Enfield Town, London, Golders Green, Croydon, Southwark, Hackney, Bermondsey, Tower Hamlets, Holborn, City of Westminster, Hendon, Islington and Leyton.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Wi-fi | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
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Danté Banks (@Dante_Banks) reported from Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Tasha Fine (@branat01) reported from Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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247 London Locksmith (@247LondonLocks) reported from Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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K Jackson (@kjackson1984) reported from Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet @plusnethelp customer service a joke
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Daniel (@Daninho58) reported from Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Daniel Smith (@Scampboi) reported from Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Vikki (@Wattsit01) reported from Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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Andy 💙 🇪🇺 (@andywash) reported from Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Kevin Dewes (@kevindewes) reported from Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Kevin Dewes (@kevindewes) reported from Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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AJ Green (@Green_AJ) reported from Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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PETER PAHOR (@PETERPAHOR) reported from Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Nick Faber (@NickFaber) reported from Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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247 London Locksmith (@247LondonLocks) reported from Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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James 🚩 (@hydrograded) reported
Finding out plusnet have been providing routers with a known firmware issue for 2 goddamn years without a fix feels incredibly dubious
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Kevin Ball (@zbnet) reported
@kelechi_okegbe I'm with @plusnet - they are really bad at any changes (starting the contract, upgrades etc), but once it's all set up it works reliably and the prices are reasonable.
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Cardinal Biggles McFerryFace #FBPE 3.5% 🇬🇧 🇪🇺 (@CardinalBiggle2) reported
@Plusnet Do you have a message facility on here? I've been unable to get through to your support by phone for over a week, and there's a problem with my Broadband. I think Plusnet have made an error on my account. Please advise
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Spymasters (@Spymasters11) reported
@Plusnet I have a complaint. I would like to lay it out in words. Chat is offline No email?
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Hi! It's me! (@RD888Subtitle) reported
@plusnethelp Hi there my PlusNet service is running slow and there doesn't seem to be anything wrong with the phone line. Does Plusnet send out replacement routers? As I think that's what the problem might be
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Brian Hunter (@_Brian_Hunter) reported
@plusnethelp Had a phone call yesterday from a nice @plusnet man, apologising for the delay and promising an engineer would fix the phone line by noon today without needing access to the house. Fingers crossed. 😎
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nomis 🇬🇧 (@NOMIS81) reported
Just looked at my contract end date with @Plusnet im very excited to say 4 months left then im outta here useless broadband almost never connects and they say its working properly
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Uresh Perera (UP) (@UreshP) reported
@letsplayftse Most fiber providers use BT's Openreach network, including BT itself, Sky, TalkTalk, Plusnet, and EE. So eventual control lies with BT.
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Ben Lister (@ben_lister) reported
Trying to cancel @Plusnet broadband: Me: Hi @plusnethelp. I have moved out of my house and would like to cancel my contract. I tried to do this on your website, but couldn't find the option. I tried your website chatbot, but when I typed 'cancel' it cut me off.
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JY (@joseyong7) reported
@Plusnet not impressed with my coverage. I lose internet and have to reset (light flashing)all the time. I didn't have this with my previous provider. I'm a central urban household. My wifi shouldn't be this bad. I need you to sort it please.