Plusnet Outage Report in Newham, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Live Outage Map Near Newham, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Walthamstow, Ilford, Tottenham, Belsize Park, Tower Hamlets, Hendon, Dagenham, Croydon, City of Westminster, Hackney, Leyton, Harringay, Southwark and Streatham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Walthamstow |
Internet | |
| Ilford |
Internet | |
| Tottenham |
Internet | |
| Belsize Park |
Internet | |
| Tower Hamlets |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Sandland
(@Pete_Sandy) reported
Plusnet is just the worst Internet provider going!
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J.C
(@fishcake555) reported
@plusnethelp If I join Plusnet broadband, is it possible to request a go live date for your service to start, as my current supplier charges a cancellation fee if its even 1 day before my current contract ends next month?
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Tony O'Donnell
(@tonyodo) reported
@Plusnet you need to sort out your webmail box size limits issues to make it more easily useable and stop crashing in use. Wasnt a problem until 3 months ago, and I’m not doing anything different but getting ready to move ISP if no improvement #plusnet #webmail #sizelimits
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Tim Miller
(@Xexyzx) reported
On Tuesday I was told everything was sorted, and the line would be activated before midnight. Wednesday morning, no broadband. I commented on the support ticket to tell @Plusnet this so they were aware - apparently this means "don't worry about this line, it's lowest priority!".
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Rob Hayden
(@RobertHayden) reported
@Xexyzx @Plusnet I’ve seen systems where the company sending some non-response meant they had met their own SLA but the customer commenting resetting the clock is pure innovation.
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Phil Gilberts Nuts On A Plate
(@PhilPlate) reported
@plusnet @plusnethelp Hi guys been into your help line again. We've had no phone or internet since Saturday. The line is down and broken , simple to fix. Why donee still have no one scheduled to come and fix it yet it been nearly a week. This getting beyond the home now.
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Ben
(@redhot_79) reported
@plusnethelp please can you reply to my tweets from yesterday thanks. I’m a customer and require help/info quickly. @Plusnet
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JB
(@Bzpx1) reported
@plusnethelp can I call numbers starting 075371 on plusnet Mobile? I’m having an issue where its cutting off on my and a family members plusnet mobile. Was working on mine yesterday but not on family members yesterday and today both of ours aren’t. Works fine from other networks.
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Neil Brown
(@spiral_arms) reported
@plusnethelp Am I right in thinking you don't have a FTTP/FTTH fibre to the premises/home product? I've been a plusnet customer for decades(?). Openreach are installing fibre to our telephone poll next week.
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JB
(@Bzpx1) reported
@Plusnet mobile service... well signed up 3 days ago and already been fobbed off. 075371 isn’t a chargeable number range so no need to have a higher smart cap! Hopefully your agent has cancelled my sim as per the 14 day cooling off. We’ll see! DD cancelled.