Plusnet Outage Report in Stratford, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Stratford, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hackney, Upminster, Harringay, Lewisham, Paddington, London, Bermondsey, Croydon, Newham, Streatham, Acton, Leyton, Welling, Walthamstow and Balham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Upminster |
Total Blackout | |
| Harringay |
Internet | |
| Lewisham |
Internet | |
| Paddington |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ash
(@itsTheShley) reported
@PtrSsb Really solidifying the fact that there is no objectively 'good' ISP out there, I've had no issues with plusnet, from a mere broadband standpoint, but I know that hasnt been the same for you/others. I'm gonna switch ISP once my contract is over (as everyone should).
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Tom H
(@tolland) reported
so my @plusnet broadband goes down.. @plusnet say I should plug my modem into the BT test socket and leave it like that for 2 days. 2 DAYS without internet... what will I do.. well probably sit on my phone and tweet about how bad @plusnet are at fixing things.
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stephen knight
(@stephenknight33) reported
@Plusnet shocking company - why are you forcing me to phone you up to cancel my contract! Why can't I do this on line from my account. Oh and you're not open till 10 in the evening either.
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Rolynhome Is #StayingInStayingAlive 🕷🕸⚫
(@rolynhome) reported
@Plusnet I am referring this to the Omudsman. Your method of non-customer service is atrocious.
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Ptr
(@PtrSsb) reported
Plusnet going down again , second time in the past few months now , new monthly tradition :)
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B:\a.zza
(@mcbazza) reported
@Plusnet Qs: for you: (I'm guessing you use OpenReach). If OpenReach were doing planned works in a customer area, (a) would you be notified and (b) would you pre-warn those affected customers?
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Rob Johns - 📷 🎥
(@robjohnsinfo) reported
@Plusnet my broadband has been down since last night. Tried sorting it this morning before work but fault remains. Can you help?
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It's Dave Yeah?
(@RadventureDave) reported
@Plusnet How can I escalate a fault? Broadband keeps dropping and upload speed is unacceptable at .3mbps. Speeds dropped in January and service has been poor since.
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Paul Barrett
(@RedArmyPaul99) reported
@Plusnet is there a problem with signal in postcode B60 as my phone signal has been dreadful for the past few days inside my house?
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Rachael
(@rasda1) reported
@plusnet I have raised an issue by sending you a DM this morning. Any estimate of time for response? I note the message hasn't even been read yet.