Plusnet

Plusnet Outage Report in Stratford, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stratford, Greater London, England 03/21/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stratford, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Croydon, Romford, City of Westminster, Hampstead, Hackney, Islington, Harringay, City of London, Southwark, Paddington, Newham, Hammersmith, Tower Hamlets and Dagenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomRomford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LGEL Laura Gelder (@LGEL) reported

    @Plusnet hello, we are in CH4 and have reported that our internet is down this morning. Had a reply that it should be back by 12:30, but still off. Had to text again to be told it should be resolved in 4 hours, it's been over that with no further updates. Do you have any info?

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet broadband service has been down for over 24hours now. What compensation do we get for the fix not being resolved? No real updates or ticket number other than bot texts

  • simonsaunders31 S S S (@simonsaunders31) reported

    @Plusnet I've sent over a DM and contacted the bot. I feel,after looking at community section, I'm not alone. Hopefully you find a quick resolution,as I can't do squat lol

  • simonsaunders31 S S S (@simonsaunders31) reported

    @Plusnet I've sent over a DM and contacted the bot. I feel,after looking at community section, I'm not alone. Hopefully you find a quick resolution,as I can't do squat lol

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet broadband service has been down for over 24hours now. What compensation do we get for the fix not being resolved? No real updates or ticket number other than bot texts

  • simonsaunders31 S S S (@simonsaunders31) reported

    @Plusnet I've sent over a DM and contacted the bot. I feel,after looking at community section, I'm not alone. Hopefully you find a quick resolution,as I can't do squat lol

  • simonsaunders31 S S S (@simonsaunders31) reported

    @Plusnet I've sent over a DM and contacted the bot. I feel,after looking at community section, I'm not alone. Hopefully you find a quick resolution,as I can't do squat lol

  • LGEL Laura Gelder (@LGEL) reported

    @Plusnet hello, we are in CH4 and have reported that our internet is down this morning. Had a reply that it should be back by 12:30, but still off. Had to text again to be told it should be resolved in 4 hours, it's been over that with no further updates. Do you have any info?

  • LGEL Laura Gelder (@LGEL) reported

    @Plusnet hello, we are in CH4 and have reported that our internet is down this morning. Had a reply that it should be back by 12:30, but still off. Had to text again to be told it should be resolved in 4 hours, it's been over that with no further updates. Do you have any info?

  • simonsaunders31 S S S (@simonsaunders31) reported

    @Plusnet I've sent over a DM and contacted the bot. I feel,after looking at community section, I'm not alone. Hopefully you find a quick resolution,as I can't do squat lol