Plusnet Outage Report in Stratford, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Stratford, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hackney, Wandsworth, Hammersmith, London, City of Westminster, Croydon, Newham, Paddington, Poplar, Ilford, Camden Town, Southwark, Romford, City of London and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Wandsworth |
||
| Hammersmith |
Wi-fi | |
| London |
Wi-fi | |
| City of Westminster |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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GMan
(@GMan40555684) reported
from
Sutton at Hone, England
Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet my home internet is down and so is your website. Any issues at the back end?
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there
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Dame C 🧙🏼♀️
(@DameClaraM) reported
from
Bromley, England
Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
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Mr H 🦡
(@EngHanrahan) reported
from
Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
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The Drummerboy ✨🇬🇧🇬🇭
(@DrummerboySJ1) reported
from
Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Roberts
(@robbo2020) reported
@Plusnet Thanks your reply. Have tried Webmail & that is working. Have now also sent test email from phone & that has worked. I can now see the problem is the OctopusEnergy email address, as although I hit reply it is missing the .com ! Apologies for inconvenience caused.
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tgr
(@tgr42) reported
@Plusnet Hi Matthew, someone must have tweaked/fixed something on the line or at your end as d/l speeds are back to around 10 Mbps. No dropped connections yet but will monitor for next 48 hours and if gets worse again I'll update the Help Assistant question #219249945.
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Joe
(@Urban__J) reported
@plusnet Internet is so slow cannot even access speed test. When will this be resolved?
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med
(@medthepirate) reported
hello @Plusnet ! I can't call you and your text service says there's nothing wrong.. but your broadband service is currently not being provided to my house. please help
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😔🙏🙂
(@XABBYX24) reported
@Plusnet Service is down in some areas?
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tricyclist♂
(@tricyclist100) reported
@Plusnet Webmail still not working ("server error failed to send fetch command") No response from you in 4 hours??
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Cristina Triviño
(@crazyamazona) reported
@Plusnet internet down in London SW16. Cannot find any service status online or help.
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Rory
(@sevenhelz) reported
Hi @Plusnet can you explain what this line means "We prefer electronic 'tickets' to emails, this means that you can always see what updates have been made and check back over previous tickets too." when there does not appear to be a way for a customer to raise a ticket online
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אכלוד
(@akhludsyed7340) reported
@Plusnet @TalkTalk @TheMossadIL Plusnet is daylight robbery for one day of their substandard internet service that left two computers damaged, a router nearly bricked and incurred £180 bill for 1 days of connection as they informed incorrectly the cancellation clause!
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SazS
(@Sazsaz2020) reported
@Plusnet The problem occurred yesterday - prior to that the speeds were fine. Wired connection is fine. Changing channels doesn't help. Seems to be an issue with the wifi signal itself. New router??