Plusnet

Plusnet Outage Report in Stratford, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stratford, Greater London, England 12/21/2024 09:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stratford, Greater London, England

The most recent Plusnet outage reports came from the following cities: Upminster, Croydon, Hackney, London, Thamesmead, Leyton, Tower Hamlets, Fulham, Enfield Town, Ilford, Camden Town, Dagenham, Barking, Harringay and Holborn.

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City Problem Type Report Time
United KingdomUpminster Internet
United KingdomCroydon Internet
United KingdomHackney Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • allyk2003 Allyson (@allyk2003) reported

    @Plusnet disgusted that after being a loyal customer for 9 yrs due to no fault of my own I’ve had to sell my flat , move in with my mum therefore cancel my broadband. My reward from Plusnet - £140 cancellation fee! So disappointed. No empathy whatsoever. Never using again.

  • Jessie_XL Goody Soup Dragon/Dr Heinz Kiosk (@Jessie_XL) reported

    @plusnethelp Having issues with Apple products disconnecting from wifi regularly when PCs and Android are not affected. Tried lots of things and now think it may be related to IPv6. The router is not picking up an IPv6 connection. What are the Plusnet settings for this please?

  • SimonRoyal Simon Royal (@SimonRoyal) reported

    Having some major issues with #PlusNet tonight. Connection drops galore. @plusnethelp @Plusnet

  • Sir_John_Cosmos 𝚂𝚒𝚛 𝙹𝚘𝚑𝚗 𝙲𝚘𝚜𝚖𝚘𝚜 (@Sir_John_Cosmos) reported

    @Top_CashBack Getting 403 Forbidden error, ISP is Plusnet. Can access with same device on 4g. Haven't changed any settings. Can you help?

  • Lara33764966 Lara Ardley (@Lara33764966) reported

    @Plusnet How about helping those that have had Internet problems over a week and messages are being ignored!!!

  • GeorgieLowry Georgina Lowry (@GeorgieLowry) reported

    @plusnethelp @Plusnet ranting on behalf of my very cross husband who has been on hold for over an hour to speak to someone about our poor internet connectivity #plusnetyourenotdoingusproud

  • ikeith01 keith carter (@ikeith01) reported

    @plusnethelp Why will Plusnet not help an elderly couple who have been with plusnet for years transfer their connection from one property to another? There is no phone signal at the new property and despite a number of calls they are told to wait 2 weeks and charged as well

  • weescotlouise Wee Lou 🎄🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@weescotlouise) reported

    Well got 2 wait up to 5 days for a new router as the engineer gave everything the all clear. Hate waiting too. Problem being I am getting another router the exact same as the one I already have and the engineer said my one is well old and @Plusnet have newer versions???

  • mrleeleencfc Lee ♿️ (@mrleeleencfc) reported

    "Unable to change service - You can't change your products for the moment, you have an order which is currently being processed. Please try again later." - I have been a plusnet member for nearly 9 months. Can this be looked into please so I can try get this sorted? @plusnethelp

  • OllyRB10 KaijuBlue.MoW (@OllyRB10) reported

    Someone come fix @Will_G05 ‘s shite @Plusnet wifi This mans ping is more unstable than America atm