Plusnet

Plusnet Outage Report in Stratford, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stratford, Greater London, England 09/07/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stratford, Greater London, England

The most recent Plusnet outage reports came from the following cities: Croydon, London, Hackney, Coldblow, Newham, Harringay, Barnet, Hammersmith, Bermondsey, City of Westminster, Poplar, Islington, Lewisham, Bromley and Ilford.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BobaFatt Bobby Xennial | DJ BobaFatt (@BobaFatt) reported

    @higheight @virginmedia @Plusnet Another half hr on the phone just to cancel it! I explained why & guy on the phone asked me if I would reconsider, & wouldn't mind waiting another 3 weeks! What, for them to change installation date again without warning? I just need internet. They couldn't provide it. Jokers. 🤬

  • smizz sarah smith smizz ✏️✏️✏️ スミッツ (@smizz) reported

    @tryingtobeaDr which provider are you with? BT are supposed to give never dropout of coverage wifi, as you can use your cellphone as a hotspot with them. We've been through all the providers here: Sky internet - seems the most reliable of BT, talk-talk, virgin, Plusnet & is the cheapest!

  • DarylMarshallT Daryl Marshall (@DarylMarshallT) reported

    @Plusnet your broadband is also dropping in and out the whole time. If you’re owned by BT how can you’re service be SO poor?!

  • Superdu87850154 Superduper (@Superdu87850154) reported

    @Plusnet when are you going to sort out my contract. I should be on unlimited landline calls. Worse service ever just look at my acc. to understand my frustration

  • badinaz Bernard (@badinaz) reported

    @Plusnet Not one single day has my broadband been faultless. Today my connected has dropped twice. Some day it’s been into double figures. I should not be charged for this unreliable service. Furthermore IT SHOULD BE FIXED, once and for all!

  • ClaireMcIntyr17 Claire McIntyre 💙 (@ClaireMcIntyr17) reported

    @Plusnet @plusnethelp My internet seems to be down for the past hour- is there a known issue in LU5?

  • ShaneAnderson99 Peter Shane Anderson (@ShaneAnderson99) reported

    @OpenreachHelp Done this countless times with Plusnet. Last engineer said he could do no more - like all but one other who was the one who got it working originally after six days of failures. 10 days later it goes down. Last Engineer Conrad gave me a ref No. 39298. Referred 2 second line team.

  • ShaneAnderson99 Peter Shane Anderson (@ShaneAnderson99) reported

    @Plusnet @OpenreachHelp Pls work together! Endless Cease & Reprovides, numerous Lift & Shifts still no broadband. ‘Nothing more I can do’ from all but 1 engineer (Dave 14&16th Aug) only engineer who stuck with it till he got the job done. M.W. Pls HELP -ACTIVATION NOT AGGRAVATION

  • faithbater Faith ♡ (@faithbater) reported

    @Plusnet my wifi says connected but no internet/ authorisation needed. It has been like this for the last 2 days. Everytime I click on the hub page is says connection is fine but its not working

  • BobaFatt Bobby Xennial | DJ BobaFatt (@BobaFatt) reported

    @higheight @virginmedia @Plusnet Thanks, will check them out. Can't be any worse than Virgin, that's for sure! Unbelievably bad.