Plusnet Outage Report in Stratford, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Stratford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Stratford, Greater London, England
The most recent Plusnet outage reports came from the following cities: Fulham, Wood Green, Enfield Town, London, Golders Green, Croydon, Southwark, Hackney, Bermondsey, Tower Hamlets, Holborn, City of Westminster, Hendon, Islington and Leyton.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Wi-fi | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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K Jackson (@kjackson1984) reported from Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet @plusnethelp customer service a joke
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Kevin Dewes (@kevindewes) reported from Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Daniel Smith (@Scampboi) reported from Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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247 London Locksmith (@247LondonLocks) reported from Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Nick Faber (@NickFaber) reported from Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Tasha Fine (@branat01) reported from Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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247 London Locksmith (@247LondonLocks) reported from Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Kevin Dewes (@kevindewes) reported from Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Andy 💙 🇪🇺 (@andywash) reported from Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Vikki (@Wattsit01) reported from Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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Daniel Smith (@Scampboi) reported from Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Danté Banks (@Dante_Banks) reported from Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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AJ Green (@Green_AJ) reported from Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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David Bolton (@DavidBolton6) reported
Total lack of service from @plusnethelp @Plusnet . 45 minutes waiting to be told that you haven't ordered a router. That'll take another 5 working days. I might get a call back tomorrow?
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MAnness (@MAnness2013) reported
@Plusnet Hi, I can’t activate my reward card.I tried twice, and got 2 activation codes,still no good,so I sent an email on 24/11 to Card Holder Services,but no reply. Tried again this morning and got this message:- “Sorry service is temporarily unavailable”. Very frustrating!
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MertonIssues (@MertonIssues) reported
. @plusnethelp @Plusnet new broadband, connection to the router forwards us to the router page most times Phone support not answering, on hold 15+ minutes What am I paying for?
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Vince (@DatGuyVince) reported
@LooneyHoon__ @Ticker147 PlusNet... had issues a lot the last week or so tbf...
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Robin Gerlach (@RobinGerlach6) reported
@Plusnet @plusnethelp not a good look when your technical help line is having technical problems. What's the cancellation fee on a 1 year contract because honestly I've had enough of this company
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Finchy Shropshireman (@happykerching) reported
@AndrewBooton @Plusnet Tell me about it, used to be awful. However, over the last 12 months, it has been fine and improved for us. However, at its worst, we had 3 full days of utter incompetence/
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KG 1000 (@KateGibbon) reported
@plusnethelp @plusnet You’ve moved me to fibre without ensuring my router had been received. Having called customer services I was told that my router “supposedly” hadn’t been received, and then got hung up on. Live chat offline, 1 week on, still no internet.Can anyone help?
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DJAYSTEVE🎧🎤🎼 (@djaysteve) reported
@MarcAllera Have you actually investigated @plusnethelp and found out how poor they are at customer service? Is it right that I should cancel @Plusnet before the service has even started because no engineer turned up and no hub arrived till later?
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A name (@Okden9725) reported
@Plusnet Fix your absolute trainwreck of a service, consistently having outages without fail and im absolutely sick of it, never going back to plusnet again. unreal.
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Mrs.Calamitycool (@mariadlaO) reported
@kontigobeats @Plusnet @plusnethelp I thought these were meant to be “good customer service” guys