Plusnet

Plusnet Outage Report in Stratford, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stratford, Greater London, England 11/12/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stratford, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Croydon, Fulham, Poplar, Hammersmith, Bromley, Paddington, Newham, City of Westminster, Kensington, Hackney, Harringay, Barnet, Greater London and Romford.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • maxewhite max white (@maxewhite) reported

    @Plusnet Can someone please explain why as a business customer we have had no email for 24hrs because of a problem with #PlusNet systems which after repeated calls to your team they have failed to help with?

  • MelMather86 Mel Mather (@MelMather86) reported

    After reading the other tweets to you, I notice this is common practice for @plusnethelp @Plusnet Just unbelievable that you are not providing a service that your customers are paying for!!!

  • maxewhite max white (@maxewhite) reported

    @Plusnet Can someone explain why as a business customer we curently have had no email for 24hrs because a problem with your system which your teams after repeated calls have failed to resolve?

  • CakesChaos Darth Cakes (@CakesChaos) reported

    Welp, Not sorry, But @Plusnet Our time is done. You failed for 4 months fixing an issue on my line, even accused my PC's power supply for being the issue. Well no more. You don't offer FTTP and it's no active in my area. So Long, and Thanks for 6 good years and ****** final one

  • DaveGR85 David (@DaveGR85) reported

    @plusnethelp my internet has been cutting out the last few days, has also cut off intermittently in the last 2 months. I work from home & part of my security is reliant on decent broadband. Is this a problem with your network across #Wrexham? #plusnet #ripoff

  • ShreyMittal20 Shrey Mittal (@ShreyMittal20) reported

    @plusnethelp @Plusnet Lauren, moreover you are not reading complete problem that I am not receiving any SMS and even friends SMS are many days late! For a company that sells on customer service, you are too quick to say you dont support and close the issue!!

  • msbevjenkins Bev Jenkins (@msbevjenkins) reported

    @bt_uk Hi I have. The BT engineers have been working on the ‘cabinet’ affecting our part of Hastings for five days. Plusnet tell me it’s a BT open reach problem.

  • marcusfasey marcus fasey (@marcusfasey) reported

    @Plusnet 2 days no phone signal at home .No that won’t do . Time to switch 😡

  • ShreyMittal20 Shrey Mittal (@ShreyMittal20) reported

    @Plusnet Hi, I am not getting any SMS OTP on my number from a few months! I had complained multiple times but no help! Its affecting my banking usage. Can you help asap please?

  • AlisonW54246979 Alison Wilkinson (@AlisonW54246979) reported

    @plusnethelp we have switched to @plusnet 2 weeks ago and since bt switched off their service we have had no internet!!! Husband is VERY stressed having to ring daily and explain the issue DAILY with NO RESLOVE DAILY!!! Not impressed with this company AT ALL!!!