Plusnet

Plusnet Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Poplar, Greater London, England 11/21/2024 07:15

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Poplar, Greater London, England

The most recent Plusnet outage reports came from the following cities: Ilford, Tottenham, Belsize Park, Tower Hamlets, Hendon, London, Dagenham, Croydon, City of Westminster, Hackney, Leyton, Harringay, Southwark, Streatham and Lewisham.

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City Problem Type Report Time
United KingdomIlford Internet
United KingdomTottenham Internet
United KingdomBelsize Park Internet
United KingdomTower Hamlets Wi-fi
United KingdomHendon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • BigAlxyz Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • londonkro Kevin (@londonkro) reported from Croydon, England

    Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Casarlach Seònaid Lafferty (@Casarlach) reported

    I need a refund and an engineer ASAP otherwise I need you to cancel my order and I’ll go elsewhere @Plusnet @plusnethelp #plusnet /end

  • Casarlach Seònaid Lafferty (@Casarlach) reported

    @Plusnet it’s been 7 weeks since I told you about my house move. Last week my router started intermittently working (7mbps download & 0.8 upload). Today you debited my account for a service I cannot use. I’m bored of calling everyday with no resolve. I don’t trust your service 1/

  • _junze Baba (@_junze) reported

    @Plusnet just getting below 20mpbs speed on my 71mbps plan. I am not able to stream anything. It's ridiculously slow

  • RobPotter Rob Potter (@RobPotter) reported

    @Plusnet Hi. I've had orange light and flashing red b since 4.30 this afternoon. No dial tone on land-line phone. Have tried texting and response was its a network problem but ant find evidence of this on down detector or your / bt service status. Any help appreciated

  • sades__ Sadie (@sades__) reported

    @Plusnet Hi. I ordered a sim only package the other day, however my sim hasn't arrived yet and my phone for calls texts and Internet has been cut off before the new ones been set up (saying emergency calls only).Is there anything that can be done? Thanks

  • Abcmsaj Alex Dixon (@Abcmsaj) reported

    @CuckooInternet Hey... put my postcode into your site and it says I can get 18-80Mbps - Currently I'm with Plusnet and get 20Mbps MAX - would that be the same with you - you don't attempt to connect me to the faster cabinet down the road from me?

  • NatashaSpucia Natasha Burton (@NatashaSpucia) reported

    @Plusnet why have you restricted my services when my bill is payed?? I have reset my router 3 times and still no service get this sorted please ASAP! Thanks

  • cra5h_davies crash ahhhhhhhhh (@cra5h_davies) reported

    @Plusnet @plusnethelp - can you advise of any issues today? My router has randomly dropped multiple times this morning and is taking a while to come back up. North West England

  • timleng Tim Leng (@timleng) reported

    @lemonfreshrob I used them for a rental property and was close to swapping to them here, but absolutely bloody not after all the problems. I’d recommend plusnet in London - they’re were faultless when I was there.

  • dave_lakes Dave (@dave_lakes) reported

    @Plusnet @YorkshireTea Do you have award winning customer service because there’s no way to complain?