Plusnet

Plusnet Outage in Croydon, Greater London, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Croydon, England

Plusnet Outage Chart in Croydon, Greater London, England 10/23/2020 19:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.71% Internet
  • Wi-fi 8.17% Wi-fi
  • Phone 6.24% Phone
  • Total Blackout 5.20% Total Blackout
  • E-mail 2.38% E-mail
  • TV .30% TV

Plusnet Outage Map Near Croydon, Greater London, England

The most recent outage reports and issues originated from London, Hackney, Mitcham, City of Westminster, Islington, Banstead, Paddington, Hounslow, Lower Kingswood, Teddington, Croydon, Bromley, Camden Town, Balham and Plumstead.

United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Plusnet in Croydon, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:
  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • TheWorldlyGamer Mark 🙂 (@TheWorldlyGamer) reported

    @zeninternet Thinking about switching to you as I’ve had nothing but problems on Plusnet. Your internet looks really reliable. :D

  • espercaptor delusion enjoyer (@espercaptor) reported

    "Im a lockdown hero for putting up with plusnet and their pish service " queen Barb

  • sohoshrock sohoshrock (@sohoshrock) reported

    @Plusnet like all your customers I think I'm a #lockdownhero not only for putting up with your crap soho broadband for so long but also for letting you overcharge me for it.

  • purplenanasox Fi Archer (@purplenanasox) reported

    Plusnet customer service has gone from hero to zero 😫

  • TomBrearley18 Tom Brearley (@TomBrearley18) reported

    @plusnethelp @Plusnet - still waiting for a response from any channel from you guys. Extremely poor experience so far.

  • gabrielmilland Gabriel Milland (@gabrielmilland) reported

    Hey @plusnethelp @Plusnet. Your boasts of semi-decent customer service are a pathetic joke. Have spent last two days on hold. Mostly listening to badly-distorted moron music. Avoid these clowns.

  • RuthKen89368026 Ruth Kent (@RuthKen89368026) reported

    @plusnethelp I have Plusnet phone and bband but speed is awful. Can I change my contract to cancel bband but keep landline?

  • thekrzr Chris Gorman (@thekrzr) reported

    @Plusnet having broadband/router issues since Wednesday! Need help. Router reboot has accomplished nothing. Need new router and broadband checked please!

  • WuffTuff TuffWuff (@WuffTuff) reported

    @Plusnet the level of service i’ve received as a first time customer with you so far is disgraceful. Ordered 17 days ago, got an email today to say my order had to be processed manually. 17 days. Cant work from home. Waiting for a call back now.

  • TeresaTKD59 Teresa Davis (@TeresaTKD59) reported

    @plusnethelp I have sent a DM to Plusnet twice in the last week about a problem with my internet but no response. I can't find an email address to contact you and I prefer not to phone. I can apparently write but this seems a strange thing to do to a broadband supplier.