Plusnet Outage Report in Orpington, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Orpington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Orpington, Greater London, England
The most recent Plusnet outage reports came from the following cities: Bermondsey, City of Westminster, London, Poplar, Islington, Lewisham, Bromley, Croydon, Streatham, Newham, Southwark, Paddington, Carshalton, Woolwich and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Bermondsey |
Internet | |
| City of Westminster |
Wi-fi | |
| London |
Internet | |
| Poplar |
Internet | |
| Islington |
Internet | |
| Lewisham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Orpington, England
Latest outage, problems and issue reports in Orpington and nearby locations:
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Cluly
(@_ClulY_) reported
@Plusnet Used to be great, and I've been with them for over a decade. But over the past couple of years they've gone downhill big time. 7 Days+ and still no reply to a support ticket, meanwhile the connection continues to gets worse. Anyone got recommendations for UK ISP's?
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Tim Gibson @ Pixel Bamboo Software
(@TimGibsonPBS) reported
@Plusnet @plusnethelp your internet service is ****!
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codemonkey
(@codemon18429317) reported
@Plusnet I've received a troubling email from you about an account cancellation fee of £60, after YOU created a new account for my fibre service when I moved house. It's threatening me with debt collection. Can you please explain?
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Plusnet Help
(@plusnethelp) reported
@CardenM Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Noor
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Julie Brandon 🇬🇧🇪🇺🌈❤️
(@geekycow) reported
@Mortgage_Stu @Plusnet Burst noise interference (something electrical and big switching on or off) or, if your internet goes off and stays off, some other kind of time dependent interference (e.g. time operated outdoor light that's broken.)
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Chris Groves // 🎮⚽✳️
(@OtpChris) reported
@plusnethelp @Plusnet My Internet has been down for almost an hour now. Warwickshire area. Standard router, orange power light, flashing red boadband sign. I've been through the troubleshooting process - no help. Any way you can assist? Thank you
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Andrea Merrell
(@andifluffkitten) reported
Always nice when you get good service, Mark on the @Plusnet helpline this morning was friendly and helpful in fixing our 'net connection. All sorted so we're very happy.
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Plusnet Help
(@plusnethelp) reported
@_ClulY_ Any chance you still have the Plusnet supplier hardware? Our tech support ability is greatly diminished when you are using 3rd party equipment. Thanks, Alisdair
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Rish
(@rishpunk_) reported
@I_am_King08 Never liked any of them anyway. Plusnet wouldn't add any value to her craft nor success. It will only bring down her brand as being the only successful actress who hasn't worked with Khans. It forms part of her identity in the business..if film hits, it will misLabel her tag
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Saithie
(@SaithieCrafts) reported
@geekycow @MrsAverageMan @TalkTalk I am also on PlusNet, connection went down at midnight and hasn't been up yet.