Plusnet

Plusnet Outage Report in Orpington, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Orpington, Greater London, England 12/06/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Orpington, Greater London, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, Croydon, Newham, London, Paddington, Poplar, Camden Town, Southwark, City of London, Warlingham, Islington, Bromley, Sevenoaks, Caterham and Greater London.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomCroydon Internet
United KingdomNewham Internet
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomPaddington Total Blackout

Community Discussion

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Plusnet Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • CharineJohn Charine John (@CharineJohn) reported from Camden Town, England

    @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

  • sarahpilates Sarah Pilates (@sarahpilates) reported from Camden Town, England

    @Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.

  • DameClaraM Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • RossMatthewGat3 @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • MilliLeaks_ ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported from Camberwell, England

    @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • DenisMacShane Denis MacShane (@DenisMacShane) reported from Victoria, England

    Has @Plusnet @plusnethelp gone down?

  • FatimaDuerden Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported from Camberwell, England

    @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BradToothFairy Julia Beaumont (@BradToothFairy) reported

    @Plusnet why is your phone number not working? I need to speak to you about an order

  • etruriamice etruriamice (@etruriamice) reported

    @Plusnet hi I'm trying to cancel my mobile and none of the numbers are working...is there an email? Thanks so much

  • Plusnet Plusnet (@Plusnet) reported

    @_charlotte_e affecting the performance. I've increased the SNR margin to try and resolve this. Please allow at least 24 hours for the change to settle in and let me know if you continue to have problems after that. Regards, Emily Plusnet Leeds

  • harryhellery12 Harry Hellery (@harryhellery12) reported

    @Plusnet why is my broadband speed super slow

  • PhysicsAndy Andrew (@PhysicsAndy) reported

    Hi @plusnet, my Plusnet mobile SIM has been unable to connect to the network for 2 days now. Multiple device resets and still emergency calls only. Any support?

  • jsquires1990 Jay (@jsquires1990) reported

    @Plusnet have tweeted and sent DMs but you have failed to respond to either. First time customer with new connection and you can’t be bothered to even respond! You advertise having great customer service, #proveit.

  • PhilMSports1 🔥🔥 (@PhilMSports1) reported

    @Plusnet has to be the worst Wi-Fi broadband provider ever. If it works at all it lasts about 10 seconds in this age of streaming a 90 minute film takes 180 minutes to watch even with WI-FI extenders what a joke

  • ali_flin Flin Ali (@ali_flin) reported

    @Plusnet Can you please tell me what's wrong with my broadband, I dont know how long it's been down for

  • shropshireboy1 John Metcalfe (@shropshireboy1) reported

    @MoneySavingExp Good deal but Vodafone network coverage is rubbish and slow gone back to Plusnet (EE) £10 per month sim only 27gb per month

  • TerriApter Terri Apter (@TerriApter) reported

    @Plusnet The “view bills” option on the website is not working and there is no way of seeing itemised charges.