Plusnet Outage Report in Tandridge, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Tandridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tandridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Tandridge, Surrey, England
The most recent Plusnet outage reports came from the following cities: London, Sevenoaks, Caterham, Croydon and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Sevenoaks |
Total Blackout | |
| London |
Wi-fi | |
| Sevenoaks |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Tandridge, England
Latest outage, problems and issue reports in Tandridge and nearby locations:
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Clive Slade
(@the_lazy_ferret) reported
from
Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
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Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet my home internet is down and so is your website. Any issues at the back end?
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Charlotte Corrish
(@CharlieCorrish) reported
from
Tandridge, England
@Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks
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GMan
(@GMan40555684) reported
from
Sutton at Hone, England
Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Molly Taylor
(@Molly_ATT) reported
Terrible customer service from @Plusnet. Our internet goes down, 1st adviser gives us COMPLETELY wrong info & records problem wrong. 2nd adviser contradicts 1st by saying we can't get any of our WiFi costs covered whilst it's being fixed despite it being plusnets fault?
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Billy Kay
(@billykayscot) reported
Do twitter folk have favourite Broadband providers. My Plusnet contract runs out soon and swithering whether to renew. Been ok generally. What’s Vodafone like? Had bad experiences with BT.
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Bennysoftcore
(@BennySoftcore) reported
@InCockKneeToe @Plusnet Plusnet are complete kunts. They refused my cashback card on sign up claiming the offer didn't apply to my account. Their complaints service was v long winded so I gave up, which was the intent.
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Patricia Millar 🏴🏴
(@kilngranny) reported
@billykayscot In a poor signal area where I live. Plusnet suits me fine
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Lee John Moore
(@ljredux) reported
@Plusnet repeatedly overcharging my 73 pensioner father for internet & mobile phone. (In fairness the mobile issue seems resolved.) Assured last week he would get refund+goodwill gesture but neither materialised. Their overcharge was debited from his account this morning but
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Sapere ✝️ Aude 🎸 ◦ Ḓ🄹@🆖☉ 🦁🧡
(@SapAud) reported
@EE When you discontinue your femtocell service, you are going to lose at least one customer from your @Plusnet arm. I have relied on my femtocell for 12 years as there is no usable signal without walking a hundred yards from my house.
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Michael Bratley
(@MichaelBratley) reported
from
Lincoln District, England
@Plusnet I've now been switched to your service. When will I receive details about claiming the £75 reward voucher?
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G
(@rodakthered) reported
@jesseb4me @virginmedia @TalkTalk Just renewed with Plusnet. Super fast Unlimited Fibre package for £21/month. 3rd contract with them and had no previous issues 👍
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Jinty Hey Ho Lets Go 🏴
(@jinty_7) reported
@billykayscot I stuck with Plusnet at renewal they're OK- had awful experience with TalkTalk!
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Calgeekus
(@Calgeekus) reported
@billykayscot I switch every year to get the best deal. Basic package, not fibre. Pretty much I bounce between Plusnet and Now broadband. Now have some bad reviews but I've had nothing but good service from them. My speed is always worse with Plusnet. Now have free calls too.