Plusnet

Plusnet Outage Report in Crawley, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crawley, West Sussex, England 12/27/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crawley, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Reigate and Crawley.

Loading map, please wait...
City Problem Type Report Time
United KingdomReigate Internet
United KingdomReigate Total Blackout
United KingdomCrawley E-mail
United KingdomCaterham Internet
United KingdomCrawley Internet
United KingdomLeatherhead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • webdarren Darren Ratcliffe (@webdarren) reported from Crawley, England

    @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rennarda Andy Rennard (@rennarda) reported

    @Plusnet There is nothing wrong with my equipment, or set up. It is a problem with the line or the cabinet or the exchange.

  • GrumpyPuss GrumpyPuss (@GrumpyPuss) reported

    @Plusnet Hi, how do I view my home broadband usage please? Can't seem to find this option after I login to your website. I'm sure I could do it previously.

  • CraigMcintosh73 Craig McIntosh (@CraigMcintosh73) reported

    @Plusnet Hi, internet down here, nothing showing up on your service status page. Any way to see what problem is from your end? Ta

  • Jez_Shed JezShed (@Jez_Shed) reported

    Why can't telecom's companies like @btgroup and @Plusnet stop phishing texts being spoofed and sent? They must see millions go through their network. Surely it's not rocket science to spot these twankers. How is spoofing even allowed FFS?

  • mufo Murray Forsyth (@mufo) reported

    @JamesHarkin 2/ Plusnet for many years now and never seen any problem. No doubt people will have good experience of some of the poorer providers, but which magazine aggregates hundreds of reviews over a long period, so are very trustworthy.

  • callumd Callum D (@callumd) reported

    @Plusnet - Please drop the automated waffle. I've opened faults with yourselves everyday this week, and am on hold right now to log another. The problem is 100% yours or your suppliers' (OpenReach in this instance). What is going on in the Stamford Hill exchange?

  • Duncan_Ellis_ Duncan Ellis (@Duncan_Ellis_) reported

    @JohnLewisRetail Your Broadband Partners PLUSNET are thieves extorting your customers. How can they be chasing me for a £71.80 bill for a broadband service that was cancelled within the 14-day legal cooling off period and never used? Dragging your name into the dirt

  • UKPam Pam McDonald (@UKPam) reported

    @Plusnet At long last I got a new router, thank you. I fitted it up and then I am left with the old one. Please what do I do with it? I have had quite a few but never been quite sure what the solution is. Please advise.

  • Duncan_Ellis_ Duncan Ellis (@Duncan_Ellis_) reported

    @Plusnet Bunch of thieves. Cancelled my service (JohnLewisBroadband) within my 14-day cooling off period. Now hounding me for £71.80 for a service I never used - Extortionists!!!!!

  • mufo Murray Forsyth (@mufo) reported

    @JamesHarkin 1/ Look at the recommendations on which magazine. The top three are consistently 'utility warehouse' 'zen' and Plusnet. The bigger names such as sky, bt, talk talk, virgin, now, hyperoptic etc consistently get poor reviews and worse value for money. I've used and recommended