Plusnet outages and service status in Crawley, England

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crawley, England

The most recent Plusnet outage reports came from the following cities: Crawley, and Maidenbower.

City	Problem Type	Report Time
Crawley	Wi-fi	9 days ago
Maidenbower	Internet	10 days ago
Crawley	Internet	10 days ago
Crawley	Internet	2 months ago
Crawley	Internet	3 months ago
Dorking	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

• 
  Charlotte Corrish (@CharlieCorrish) reported 4 minutes ago from Tandridge, England

  @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

• 
  Nightingale Horsham (@NightingaleSC) reported 6 minutes ago from Horsham, England

  @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

• 
  Darren Ratcliffe (@webdarren) reported 11 minutes ago from Crawley, England

  @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

• 
  Greg Short (@gregpaulshort) reported 12 minutes ago from Haywards Heath, England

  @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

• 
  Natasha Shane (@nmacdonald1972) reported 1 hour ago from Horsham, England

  @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  em b (@emb99483795194) reported 3 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?

• 
  Flower Pot (@FlowerP79667758) reported 3 minutes ago

  @WeAreOpenreach Have you actually read my post. ? We have not had a satisfactory response from Plusnet . Can you provide a telephone number for customer services or the appropriate department.

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 4 minutes ago

  @LordoftheSplash I have told them that they can no longer access the neighbours just action bad as it is on my property . Also today I have spent hours informing people of my new email address . As I have Starlink I was only using Plusnet for landline and email address anyway

• 
  Flower Pot (@FlowerP79667758) reported 4 minutes ago

  @Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.

• 
  Alex Buckland (@alexbuckland96) reported 5 minutes ago

  @Plusnet you've sent a disputed bill to debt collectors after multiple errors made from your side, including an unauthorized contract made by your customer service team. This needs fixing urgently. Ombudsman?? Question # 254098523

• 
  Alison Lees (@AlisonMLees) reported 5 minutes ago

  @Plusnet I've had an email about phone line switch off. The email & your website appear to be claiming that I have to switch to fttp but that's not actually true, is it? I need greater transparency, actual dates & costs, and better customer services. This is most disappointing.

• 
  Mike (@mcnux) reported 6 minutes ago

  @Plusnet For the past two weeks I’ve been having trouble accessing website with lots of server not responding and very long load times and timeouts. What’s going on?

• 
  Rob Baillie (@BobaliciousBob) reported 10 minutes ago

  @Plusnet Thanks. I'll do that. Now, please ponder on the absurdity of the fact that in order to ask a simple question one needs to go to the "Make a Complaint" section - and that someone who works as a software engineer building end-user systems couldn't find it on their own...

• 
  Rosie L (@DONNYDIVArl) reported 11 minutes ago

  So... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...

• 
  Leon (@LeonDeroe) reported 13 minutes ago

  @Plusnet hi, I’ve just ordered broadband with you - but want the router delivered to a different address as I am not at the new address yet, can you help please?