Plusnet

Plusnet Outage Report in Crawley, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crawley, West Sussex, England 01/20/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crawley, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Reigate.

Loading map, please wait...
City Problem Type Report Time
United KingdomReigate Internet
United KingdomReigate Total Blackout
United KingdomCrawley E-mail
United KingdomCaterham Internet
United KingdomCrawley Internet
United KingdomLeatherhead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @Jane2005 Really sorry to see this Jane, please send us a DM along with your username if that's still a problem and we'll take a look into it for you. - Adam - Plusnet Sheffield

  • redtulipclare CLL (@redtulipclare) reported

    @Plusnet trying to change a contact email on our account. Have deleted current one and re-typed new email and clicked SAVE but nothing happens! Help please

  • Plusnet Plusnet (@Plusnet) reported

    @DavidAyersVO Sorry to see this David, please send us a DM along with your username if that's still an issue and I'll make sure we get that fixed. - Adam - Plusnet Sheffield

  • crisps2014 Cake&Crisps2014 (@crisps2014) reported

    @4tis @Inspiri58050086 @SilverFoxyRed I made statements of fact. I am with Plusnet. I did opt out of NHS data sharing. What part of that do you have issue with? I'm pretty sure lots of people wonder why they are being hounded about an important health decision. You going to respond to my questions or not?

  • Plusnet Plusnet (@Plusnet) reported

    @NeilC43411592 Hi Neil, I'm really sorry about the issue. Please send us a DM along with your username and I'll look into it and make sure we're doing all we can to help. - Adam - Plusnet Sheffield

  • TiggyFarthing Tiggy Farthing (@TiggyFarthing) reported

    @Plusnet my wifi has been down all day. Over the last few months it’s been cutting out a little in the evening but it’s been out ALL day

  • DavidAyersVO David Ayers Voiceover (@DavidAyersVO) reported

    @Plusnet My internet disappeared around 4pm when you went home. Cannot contact support. That'll do? I don't think so!

  • Wesmond Wesmond (@Wesmond) reported

    @Plusnet down in CV35 - anyone else affected?

  • Plusnet Plusnet (@Plusnet) reported

    @zooloopenguin22 Hi Zoe, I'm really sorry about the connection problems. Please send us a DM with your username and I'll make sure we get that sorted out for you. - Adam - Plusnet Sheffield

  • preacher2041 Lee Hitchcock (@preacher2041) reported

    Hey @Plusnet had no internet since around 6 this morning (EX16 area), yet your status page says there are no issues however? Is this a known issue of so any idea when it might be fixed?