Plusnet

Plusnet Outage Report in Crawley, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crawley, West Sussex, England 03/11/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crawley, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Westhumble.

Loading map, please wait...
City Problem Type Report Time
United KingdomWesthumble TV
United KingdomReigate Internet
United KingdomReigate Total Blackout
United KingdomCrawley E-mail
United KingdomCaterham Internet
United KingdomCrawley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • webdarren Darren Ratcliffe (@webdarren) reported from Crawley, England

    @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BridgeeCee Bridget Chapman (@BridgeeCee) reported

    @Plusnet Confirmed. The engineer just didn't turn up. It's 2nd time I waited in for an engineer sent by @plusnet who didn't turn up. No one tells you. No one apologises the hours of your time wasted completely unnecessarily. No one says "This is unacceptable. 16 days? Now we will fix it."

  • Xlibris1 Xlibris1 (@Xlibris1) reported

    @johnlewishelp How do I cancel John Lewis Broadband contract (aka Plusnet) ? What is the notice period and are there cancellation charges?

  • Tmd26081 Tmd2608 (@Tmd26081) reported

    @Plusnet Your incorrect cancellation email yesterday to my elderly parents caused great concern and upset. No phone contact or email to explain and no notice, is this really how you treat your elderly customers?! #complaint #customerservice @Ofcom

  • sjcoates67 Steven Coates (@sjcoates67) reported

    @Plusnet I have had little to no mobile service for the last 2 days. Wigton, Cumbria . Is there an issue?

  • marionofnorwich Marion (@marionofnorwich) reported

    @Plusnet getting frustrated as no mobile service on two phones for two days. Feeling marooned! Can we have some help please?

  • davedpg David Edwards (@davedpg) reported

    @Plusnet I'd say so, speeds have poor and thanks to a IFTTT applet, I know that I'm constantly losing connection

  • davidcwildman David Wildman (@davidcwildman) reported

    @Plusnet can’t believe how bad your customer service is. Still waiting for our broadband since we moved into our new house. Order placed mid August!!

  • jacdaydreamer daydreamer (@jacdaydreamer) reported

    @Plusnet my 92 year old dad has had no broadband or phone despite paying a connection fee weeks ago. The engineer was supposed to go today, because he’s deaf & can’t hear the door, he’s been waiting by the window for him to turn up since 8am. 40 mins on hold to customer service

  • marionofnorwich Marion (@marionofnorwich) reported

    @Plusnet I have had no 4g (or 3g) phone signal for the last two days, emergency calls only, no bars. What is happening please?

  • AlchemicalFilms Alchemical Films (@AlchemicalFilms) reported

    @Plusnet we have had no updates from you regarding moving our service, nor delivery of the new router. Please update ticket 227495641