Plusnet Outage Report in Crawley, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crawley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Crawley, West Sussex, England
The most recent Plusnet outage reports came from the following cities: Reigate and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Reigate |
Internet | |
| Reigate |
Total Blackout | |
| Crawley |
||
| Caterham |
Internet | |
| Crawley |
Internet | |
| Leatherhead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Natasha Shane
(@nmacdonald1972) reported
from
Horsham, England
@phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently
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Charlotte Corrish
(@CharlieCorrish) reported
from
Tandridge, England
@Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Glyn Taylor-Williams
(@GlynTW) reported
from
Kidderminster, England
@Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.
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Binky
(@Binky98929762) reported
@Plusnet stupid adverts at the moment - our bread maker has been in continuous use for at least 10 years - not gather dust unused - not funny, just irritating
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Sharon
(@sharon_mOTivate) reported
@Plusnet If I order my upgrade for fibre extra online, does my new router get sent even though it seems to show on screen I've opted out of a replacement one? Tried calling -no answer and your chat bot tells me to call? (3+yrs customer)
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Phil Elwell
(@Phil_Elwell) reported
@Plusnet Hi there - relating to query #204444940 with your customer help team in September 2020, I'm still experiencing connection problems and would like to terminate my broadband contract early without penalty. I can't get through to your helpline constantly busy
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Keava
(@keavaoloan) reported
@Ela44 @ThreeUKSupport It’s bizarre! We’ve been having wifi problems with Plusnet as well, so I can’t even use wifi assist for dialling. My work calls were dropping all day, to the point I had to clock off early. So frustrating.
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Kerry Weston (Owen)
(@kerrylowen) reported
@Plusnet cont.. It's constantly says not connected. IT help for employer says nothing wrong there end and no other person wfh there has this issue so its a plus net issue. No good enough
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Gemma Webster
(@GemmaWebster81) reported
@plusnethelp day 3 of not being able to get through to customer services to report the zero internet service. And no reply here. I will be leaving plusnet, this can’t go on. I would all day if needs be to talk to the adviser but you can’t get in the queue, it won’t let you!!
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Aroon Devnani
(@AroonDevnani) reported
@Plusnet @plusnethelp Absolutely horrendous Customer Service from PlusNet. Recurrent problem with internet and telephone since switching last year. Two hours on the phone this morning and still no internet and no phone. Save yourself the grief, do not switch to PlusNet!
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🌈♏️Ashleigh (She/Her)🎭💝
(@AshleighGerman) reported
Really @Plusnet @plusnethelp?? The automated message “please call back later today or tomorrow” that plays immediately when contacting you about issues with my broadband is incredibly frustrating. 12 times I called thru out yesterday&twice this morning.
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Jack Noble 🏳️🌈🦊🇪🇺
(@potatoman_96) reported
@f1word PlusNet's speed are decent and reliable where I am, but the router is awful and the customer support has gone downhill over the last couple years.