Plusnet

Plusnet Outage Report in Crawley, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crawley, West Sussex, England 12/20/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crawley, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Reigate and Crawley.

Loading map, please wait...
City Problem Type Report Time
United KingdomReigate Internet
United KingdomReigate Total Blackout
United KingdomCrawley E-mail
United KingdomCaterham Internet
United KingdomCrawley Internet
United KingdomLeatherhead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • webdarren Darren Ratcliffe (@webdarren) reported from Crawley, England

    @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • McDougallSophia Sophia McDougall, MSt (@McDougallSophia) reported

    @Plusnet I'm in the final week of an incredibly time-sensitive project and am forced to camp out at my mother's flat so I can use the internet to work. I don't know what on earth that customer service award can have been for but it's looking as though changing supplier might be faster.

  • Greens117 Greens (@Greens117) reported

    @Plusnet hey when are you going to match #skybroadband new ultra speeds ? I can get 500mb down with the compared to your 66mb I don't really want to leave 👍

  • AlanCatterall2 Alan Catterall (@AlanCatterall2) reported

    @Plusnet received my new router today but it hasn't sorted out the problem still no Internet 😡

  • McDougallSophia Sophia McDougall, MSt (@McDougallSophia) reported

    @Plusnet You sent an Openreach engineer who said it was a Plusnet problem. Your colleague said it was impossible to do anything until they received this information from him formally and you would contact me. It's now been 24 hours and nothing from you. No internet all week.

  • Nokiunia Dorota (@Nokiunia) reported

    BT internet& landline down, Plusnet down, Virgin &O2 mobile down Sky internet seems to be doing ok

  • lufcluca luca🤘🏼 (@lufcluca) reported

    honestly plusnet WiFi can **** off, why’s it deciding to speed up lag in every champs game I go into. Such bs, never been this bad. ******* 2-6 now

  • LSR_1975 Louise Simmons (@LSR_1975) reported

    Will be terminating contract effective immediately. Do not believe the customer service ratings. Plusnet do not care about customers at all. #worstcustomerservice # 2/2

  • HDBK1001 Harley Kierans (@HDBK1001) reported

    @Plusnet Award winning customer service my ***, worse broadband provided out there been waiting for wifi for 3 weeks and they won’t even come and fix it. Thanks! #CustomerServiceWeak

  • mikos Mike Carter (@mikos) reported

    @Plusnet My internet connection is running at a quarter of its usual speed this week. Can you help?

  • geord88 Twisted Cain 🎮 (@geord88) reported

    Hew @Plusnet, are you throttling my internet during day? Can't play games in my lunch break constant connection issues but the speed test looks ok. So are you throttling gaming traffic? You said you never would when I signed up years ago.