Plusnet

Plusnet Outage Report in Crawley, West Sussex, England

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The latest reports from users having issues in Crawley come from postal codes RH11.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crawley, West Sussex, England 04/01/2026 02:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crawley, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Crawley, Dorking and Westhumble.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Internet
United KingdomDorking Internet
United KingdomWesthumble TV
United KingdomReigate Internet
United KingdomReigate Total Blackout
United KingdomCrawley E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnaD1979 Anna D (@AnnaD1979) reported

    @Plusnet Shocking customer service - no common sense. Simple issues unresolved, even closing my non existent account is an issue. Please close my account, remove my details & leave me in peace - please

  • haywardollerton Abigail le Fleming (@haywardollerton) reported

    @Plusnet are there problems in Reading? I'm getting 9 mbps download and now nothing wi open at all. This happened last week too...

  • McGlumpherty Pee Kay (@McGlumpherty) reported

    @shell If anyone is thinking about using these guys for their broadband, avoid. Right now their service can’t even support finding them on Twitter via WiFi. Absolutely the worst ISP on the planet. Make Plusnet look like a tech giant.

  • Plusnet Plusnet (@Plusnet) reported

    @GiddyPip I'm sorry to hear this. I can see the cause for the problems you are experiencing. This should be sorted out for you with a settings change i have submitted for you (SNR). This may take up to 4 hours . Please get back to us if the issue persists. Dylan Plusnet Sheffield.

  • CapitanBea Capitan Bea (@CapitanBea) reported

    @DMinghella I was told by #Plusnet (#BT) that wifi isn't considered an essential part of their broadband package (WTF) therefore they don't guarantee that it will work..

  • Mustdriveslower Mustdriveslower🇬🇧🇺🇸🇮🇱 (@Mustdriveslower) reported

    @spikeyspud @spikeyspud it is like this in a lot of places. In fact more and more. I recently had x3 interactions with #Plusnet in which in one I was told like you wrong info and x2 was told actions that were never implemented. People get you off the phone safe that there is no culpability!

  • Psydersuze soozer (@Psydersuze) reported

    @Plusnet have had no phone signal at home for over a month. Can yiu send me your terms and conditions so i can leave.

  • J_a_n_e_yB JB (@J_a_n_e_yB) reported

    @NOWHelpTeam Hi yes, says it’s lost internet connection. We checked with PlusNet but no issue on the line/router. I spent an hour on the phone with NOW a few weeks ago where we did updates and factory reset but no good. If I ring you it’s says “sort TV issues online”, which I can’t.

  • PollockMarrazzo Clive (@PollockMarrazzo) reported

    @Plusnet Dreadful customer service. Father in Law 82 years been promised three time an engineer three times failed to arrive. Service not connected 1 month from start. Dreadful to say the least. Hopeless. Cancel and it'll cost you £107 !!!!

  • AspergerGamer The Asperger Gamer (@AspergerGamer) reported

    I thought @virginmedia customer service is bad. @TalkTalk takes the cake though. Got transferred over, in circles, to the point I spoke to the same people multiple times. And can't talk to complaints. I've had a line with @Plusnet for 2 years and only 1 issue. Fixed it in hours.