Plusnet

Plusnet Outage Report in Crawley, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crawley, West Sussex, England 12/21/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crawley, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Reigate and Crawley.

Loading map, please wait...
City Problem Type Report Time
United KingdomReigate Internet
United KingdomReigate Total Blackout
United KingdomCrawley E-mail
United KingdomCaterham Internet
United KingdomCrawley Internet
United KingdomLeatherhead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • webdarren Darren Ratcliffe (@webdarren) reported from Crawley, England

    @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • yorichunt Yoric Hunt (@yorichunt) reported

    @Plusnet down South, when we say "That advert is utter shite", we mean "That advert is utter shite".

  • nathanlewis94 nathan (@nathanlewis94) reported

    @Plusnet worst provider can’t wait to change drops out atleast 3 times aday would never recommend

  • DamTheMan_78 Damian (@DamTheMan_78) reported

    @plusnethelp Hey there Plusnet! Any particular reason why my DM's are being ignored? I reported an issue on the 23rd of October 2020 and after the initial contact and the next to useless information I received I since have been ignored flat out! This is UNACCEPTABLE service.

  • SaltNPrEPPA Jamie 🐻 (@SaltNPrEPPA) reported

    Whenever I speak to plusnet about my shockingly bad internet connection, the term Fobbed off comes to mind 🙄

  • Pauline54232922 Pauline Turner (@Pauline54232922) reported

    @MaggieP31069 It sure is. Some service providers have a blocking service. I'm with Plusnet but I've now used up my allowance. I've recently bought a new landline phone which can block calls but I haven't tried to do yet. It makes my brain hurt!

  • Paul41218695 paul (@Paul41218695) reported

    @Plusnet my Internet is down and will not come on

  • Innovate4Growth Vijay Luthra FRSA ChPP 💻🚀🛰🍭 (@Innovate4Growth) reported

    @grezwell19 @Plusnet Don’t think I’ve ever come across anything like British business is often bad at customer service but our friends in #Yorkshire take the parkin

  • mick3950 Michael Wilde (@mick3950) reported

    @Plusnet Poor download speed again

  • capod30 caroline (@capod30) reported

    @OpenreachHelp Thank you our internet can be a bit Dodgy in windy weather, I'll perhaps get in touch with @Plusnet soon if it becomes much more of a problem 👍

  • StaceyCx Stacey (@StaceyCx) reported

    @plusnethelp Would never use or recommend @Plusnet again!! Whacked with a huge early exit fee due to needing to sell my property. In the current environment we are in, its outrageous!