Plusnet

Plusnet Outage Report in Crawley, West Sussex, England

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The latest reports from users having issues in Crawley come from postal codes RH11.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crawley, West Sussex, England 10/10/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crawley, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Crawley.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Internet
United KingdomLeatherhead Internet
United KingdomLeatherhead Internet
United KingdomDorking Wi-fi
United KingdomLeatherhead Internet
United KingdomDorking Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

  • webdarren Darren Ratcliffe (@webdarren) reported from Crawley, England

    @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Scottishnotbrit IndyMcбот #WakeUpSheeple 🇷🇺 (@Scottishnotbrit) reported

    @CW7221 @Plusnet I gave up waiting - and then found out the service was down across the U.K from downdetector and here

  • Tecton18 Tecton (@Tecton18) reported

    @Plusnet @OVLHSSociety Only some? Seems like a massive outage. Be honest, please.

  • philip_jewer ⚫ Phil Jewer #FBPE (@philip_jewer) reported

    @Plusnet @OVLHSSociety 'Some customers'. It's all of us. Progress though - it's only taken Plusnet 9 hours to admit there's a problem at all... Final straw for me.

  • Wandering_Sue Sue (@Wandering_Sue) reported

    @Sinister_Pete @Plusnet And they have tested my BB and told me it's in the house. So their testing capability is also rubbish. Been waiting an hour for an agent and when I rang back system told me to ring tomorrow. Wow this really is award winning customer service

  • Plusnet Plusnet (@Plusnet) reported

    @OVLHSSociety We are very sorry that some customers are experiencing problems with broadband services this morning. We are working quickly to fix the issue - Curtis, Plusnet Sheffield

  • RuthDucker Ruth Ducker (@RuthDucker) reported

    Experiencing Internet outage @Plusnet via #johnlewisinternet .. my workday has just ground to a monumental halt. When working from home doesn't work. Suddenly realise I spend my entire day on video calls.. so I can safely say deadlines are not happening today.

  • Plusnet Plusnet (@Plusnet) reported

    @kingrob32 Hi Rob, We are very sorry that some customers are experiencing problems with broadband services this morning. We are working quickly to fix the issue. All the best - Beth Plusnet Sheffield

  • anniesbellamy Annie Bellamy (@anniesbellamy) reported

    @Plusnet there are no updates from yourselves regarding the outage and with no way of contacting you I will now have to pay for a co-working space in order to do my job…will Plusnet cover this cost?

  • stayingaliveuk Michael de Groot (@stayingaliveuk) reported

    @Plusnet @OVLHSSociety Thank you Curtis the problem is why does it take over an hour from when your started to let all of us know. This is when your guys let yourselves down. You can’t claim award winning customer service when you do this. Just be honest with us we can clearly see it’s down!!

  • paulculshaw Paul Culshaw (@paulculshaw) reported

    Plusnet also down in Manchester. Looks like I’ll need to use my mobile data for work. #plusnet