Plusnet

Plusnet Outage Report in Crawley, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crawley, West Sussex, England 02/12/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crawley, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Westhumble.

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City Problem Type Report Time
United KingdomWesthumble TV
United KingdomReigate Internet
United KingdomReigate Total Blackout
United KingdomCrawley E-mail
United KingdomCaterham Internet
United KingdomCrawley Internet

Community Discussion

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Plusnet Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SHEFS17 Ian (@SHEFS17) reported

    @Plusnet Is it when your Plusnet Internet connection constantly drops off every evening almost without fail around 10pm, and no don’t bother DM me as our contract is thankfully coming to an end, spend less on advertising and more on getting the basics right, like supplying what we pay for

  • imcc63 Ian McCabe (@imcc63) reported

    @Plusnet why is my internet down

  • Plusnet Plusnet (@Plusnet) reported

    @pastiebap10 Hi there, I'm sorry your bill was more than expected. I have looked into your account and sent you an email regarding this. If you have any further queries you can reach back out to us or get in touch with our Customer Support Team on 0800 432 0200. - Curtis, Plusnet Sheffield

  • KireeP24 OGKP24 (@KireeP24) reported

    @Plusnet why have I got an email charging me for p&p when you guys never sent the router? Not paying for a mistake that wasn't my own. Please advise.

  • Projekt42EDI Projekt 42 (@Projekt42EDI) reported

    .@Plusnet we have no wifi again. We’ve paid for wifi since January 2020 but it’s only worked for 3 weeks of this time. Can you send an engineer out to fix the issue?

  • sturitchie2010 #torysleaze #toryscum #torycorruption #palestine (@sturitchie2010) reported

    @Plusnet Thank for the reply but having had two managers refuse to speak to me I’m going to contact (or try to) your CEO tomorrow and raise a complaint to the Ombudsman regarding this matter. Plusnet customer service is hands down the worst ever I’ll also be leaving.

  • emma_shone Emma Meredith-Shone (@emma_shone) reported

    @Plusnet I’ve not got any my HD Channels & can’t get by BT Sports back. I can’t get them back after having issues with the box, which is all sorted now but lost all the subscription services I pay for thanks.

  • xjet xjet (@xjet) reported

    @madrc1 @Plusnet It's not working here :-D :-D :-D

  • gestaltz George Hatjoullis (@gestaltz) reported

    The line test is ‘uncertain ‘ and customer service is unavailable. Award winning customer service! I don’t think so. @Plusnet

  • SquirtTheCat Squirt McSquirtFace (@SquirtTheCat) reported

    @plusnethelp 💐 Ashley E, thanks for the phone conversation yesterday & email with Call Block & junk voicemail info. Very helpful! 5-star service from @Plusnet customer services, as always!