Plusnet

Plusnet Outage Report in Crawley, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crawley, West Sussex, England 03/13/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crawley, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Dorking and Westhumble.

Loading map, please wait...
City Problem Type Report Time
United KingdomDorking Internet
United KingdomWesthumble TV
United KingdomReigate Internet
United KingdomReigate Total Blackout
United KingdomCrawley E-mail
United KingdomCaterham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • markjd84 mark d (@markjd84) reported

    @GlennLyons2 @Churchill It seems to be a relatively new thing to basically remove any human customer service, to the point where if you don't want to upgrade or spend more money they aren't interested. I tried to cancel @Plusnet a few months back - literally couldn't. In the end I stuck with them to ...

  • Sarah81794915 Sarah (@Sarah81794915) reported

    @Plusnet my internet connection with you is very unreliable- I have fibre and live around London. Download speed keeps dropping to 1mbps, it’s making WFH impossible. Works for a bit after reset (download 63mbps then just stops again). Please help

  • PWMMacro Paul Wyn Martin (@PWMMacro) reported

    No @SkyUK TV until engineer can get here on Monday 20th my dish is flaking/rusting away, but now for the first time since I’ve had it @Plusnet fibre is having issues. So we can’t watch Sky online either. My four children about to have a meltdown no TV & no internet.

  • MusingJules Julie (@MusingJules) reported

    @Plusnet Please see my latest PM. New router arrived but SSID doesn’t match the available network AGAIN. No broadband since last Wed - due to switch to you on Thu.

  • Sarah81794915 Sarah (@Sarah81794915) reported

    @Plusnet my internet speed keeps collapsing (I have fibre with you) to download speed of 1mbps, if I reset the router it works fine for a few hours then stops working again. Has been doing this for a few wks. Please help, i’m working from home and it’s so unreliable.

  • R16025131 Can't think of a cool name yet (@R16025131) reported

    @plusnet parental controls not working in blocking sites or categories!!

  • lynne_patrick Lynne Patrick (@lynne_patrick) reported

    @Plusnet we recently switched to Plusnet for my stepdad and his wifi has stopped working. Phone support closed and online troubleshooter not working. Can you please advise?

  • ven025 venugopal (@ven025) reported

    I need an answer for this problem dear @plusnet

  • davedpg David Edwards (@davedpg) reported

    Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

  • ppearce1235 Philip 🌸 (@ppearce1235) reported

    @VodafoneUK I should have stayed with you. The worst thing I ever did was moving to Plusnet.