Plusnet

Plusnet Outage Report in Crawley, West Sussex, England

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The latest reports from users having issues in Crawley come from postal codes RH11.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crawley, West Sussex, England 12/08/2025 06:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crawley, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Crawley and Caterham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley E-mail
United KingdomCaterham Internet
United KingdomCrawley Internet
United KingdomLeatherhead Internet
United KingdomLeatherhead Internet
United KingdomDorking Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • webdarren Darren Ratcliffe (@webdarren) reported from Crawley, England

    @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Flaming_Ruby Flaming Ruby (@Flaming_Ruby) reported

    @Plusnet still waiting on a reply and fix!!

  • 14will14 Breeze (@14will14) reported

    @PaulDAFC @Plusnet Had a lot of issues with the Plusnet router. Phoned them multiple times and they refused to do anything about it. Ended up buying a dedicated router instead and so far haven't had any problems - that was over a year ago now.

  • AstonmartinBond Bond "The real 007 " Astonmartin (@AstonmartinBond) reported

    @MirandaMoff yes Plusnet use B.T for their mobile service too so they are being affected as well

  • 14will14 Breeze (@14will14) reported

    @PaulDAFC @Plusnet I remember there were multiple threads on their forums about this. It's annoying to have to expense a router to resolve their issues though but I'd wanted a dedicated router anyway. I'd probably still recommend phoning them and reporting a fault on your line first

  • kofiGyedu kofi Gyedu (@kofiGyedu) reported

    @Plusnet All is not well. I seem to have good network after 6pm and no or 1 bar signal during the day

  • g9nesis1 g9nesis 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@g9nesis1) reported

    @Plusnet What the hell is wrong with the mobile service in CV47 - Southam, Warwickshire? This is now 24 hrs down. Don't tell me it's my phone - I have two and neither connects. UNACCEPTABLE ! 🤬

  • cmclean_cm Charlotte McLean (@cmclean_cm) reported

    @Plusnet Hi, thanks for getting back in touch… signal is still poorer than it was. Only one bar on my phone now where I used to get three

  • Gavwightman Gavin Wightman (@Gavwightman) reported

    @Plusnet bloody crap service Plusnet! 27 days since making switch from BT and we’re still awaiting your router. We’ve no internet!! Today you’ve suggested we go to Argos and buy one. What a start. Was with BT for Years but wanted to support local jobs hahaha bloody joke

  • alexis987000 Deeva1 (@alexis987000) reported

    @mullallyl @Plusnet Change provider. Get out while you can. They are sneaky squeezing money from their loyal customers. Worst provider around. I’m ready to leave as soon as I can. Had nothing but rip off prices for a slow sluggish service.

  • grandadknows andrew whaley-coates (@grandadknows) reported

    @Plusnet I would like to give notice of my wish to cancel my service, with Plusnet. I no longer require a home phone (not used for 18month+), and the £41/mth can be better spent. Your advice would be welcomed.