Plusnet

Plusnet Outage Report in Crawley, West Sussex, England

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The latest reports from users having issues in Crawley come from postal codes RH11.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crawley, West Sussex, England 12/17/2025 16:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crawley, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Reigate and Crawley.

Loading map, please wait...
City Problem Type Report Time
United KingdomReigate Internet
United KingdomReigate Total Blackout
United KingdomCrawley E-mail
United KingdomCaterham Internet
United KingdomCrawley Internet
United KingdomLeatherhead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • webdarren Darren Ratcliffe (@webdarren) reported from Crawley, England

    @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBetterStuart ChungHa is this years pop princess 💅 (@TheBetterStuart) reported

    @Plusnet service seems to be down. Any idea how long for?

  • zara_a86 Zara A (@zara_a86) reported

    @bt_uk Thanks for your reply. Unfortunately, my husband and I have been tirelessly trying for almost two months. We’ve been told it’s a tags issue and we’ve been repeatedly messed around by Plusnet. @Plusnet @plusnethelp

  • Lisadoughty15 Lisa doughty (@Lisadoughty15) reported

    @Plusnet Thankyou for not helping in my previous problem I reported i had to mend it myself with not much help from yourselves. Plus paying over the odds for a service which buffers all the time

  • JacintaAcero J a c i n t a. (@JacintaAcero) reported

    @Plusnet And just like that, you service is down again!

  • zara_a86 Zara A (@zara_a86) reported

    @Plusnet We have not had any service or our broadband activated for 7 weeks. You have repeatedly messed us around . We are both professionals with two young children in the midst of a worldwide pandemic without service from you.

  • andiminshall Andi Minshall (@andiminshall) reported

    @Plusnet broadband and phone line up and down like a fiddlers elbow over the last few months, had a brand new line put down last month and still having problems. What's going on???

  • erica16710 Erica Campbell (@erica16710) reported

    @poodle_not @Plusnet Not at all :/ it’s ok for now but does keep going down :( you?

  • slippery1961 Stewart L (@slippery1961) reported

    @plusnet i organised and paid for you to install a broadband line for my disabled daughter’s assisted living flat 3 months ago. The first Openreach engineer disabled her emergency chords phoneline to install the new line , so another site visit was arranged to rectify the problem

  • Plusnet Plusnet (@Plusnet) reported

    @flat_earther Sure and I'm sorry to see that's an issue. Just to make you aware we won't be able to report a fault or book an engineer for a non account holder but if you could ask her to DM us with your username we'll be able to look into it and advise what to do. - Adam - Plusnet Sheffield

  • ReenOnion Reen Onion (@ReenOnion) reported

    @Plusnet Thank you. I'll try the wi-fi boost suggestions. If I'm still having problems I'll let you know.