Plusnet Outage Report in Crawley, West Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Crawley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at Plusnet
Plusnet is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Nightingale Horsham (@NightingaleSC) reported from Horsham, England
@Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy
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Natasha Shane (@nmacdonald1972) reported from Horsham, England
@phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently
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Darren Ratcliffe (@webdarren) reported from Crawley, England
@Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted
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Greg Short (@gregpaulshort) reported from Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England
@Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Swain (@Rchrdswn1975) reported
@Plusnet mobile phone service out for 2 days. I have not been able to get a mobile phone signal now for the last 2 days. Your status is showing green. The postcode is CT130hf. Can you tell me what is going on. Ee status in the area is showing as not working in the area.
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James | Please Be Sensible, #CovidIsntOver (@Autisticosaurus) reported
@BBCWatchdog @BBCTheOneShow Avoid Plusnet is one way to get better broadband, terrible
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Wayne (@wkeenan) reported
Hey @Plusnet , internet has been down for an hour or so in Southampton, any idea when it will be back?
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her0n (@her0n) reported
@Plusnet Having some very unusual broadband connection drops today. Can't seem to hold a connection for more than 10 mins without needing a router reboot. I work from home full time and can't do my job! Frustrated. Please help? 🙏
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Brian Watson (@Tucker431979) reported
@ShellEnergyHome Please do not buy there broadband guys. Had WiFi drop outs constantly since I joined a month ago.Never had any issues with @Plusnet . Screwed up phone to start with now just constantly dropping out.contacted and won't let you leave. Never use folk's
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Chris (@ChrisRSlade) reported
Hi @Plusnet can you tell me if the outage in SE21 has been resolved yet please?
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Dan // Nemesis (@iNemesis__) reported
Only a couple more weeks left of being a @Plusnet customer, While I've not had any issues with them what so ever, Except me struggling to pay the bill on time on a few occasions (like now), It's definitely a company I would recommend, I may return to them one day. :)
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jan eccleston (@janeccy18) reported
@Plusnet disgusting service to my in-laws (both aged 80+). Have been getting an average of 1.5-2 mb speeds for years so internet useless. Found them a rural supplier of 22mb and you want to charge them £200 to end their contract. What about your min speed guarantee or fairness?
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Naomi C (@im_nomi) reported
@Plusnet My partner has been waiting for a £50 refund since October, he's just called and been told they cannot access his account to check anything as his direct debit has been cancelled. Please help!!
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claire (@claire65986498) reported
@Plusnet Hard to be saving on a service you don’t actually have. #plusnet leaving us without internet for a month, blaming #bt and children not being able to do homework among other major inconveniences.