Plusnet

Plusnet Outage Report in Crawley, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crawley, West Sussex, England 02/09/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crawley, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Westhumble and Reigate.

Loading map, please wait...
City Problem Type Report Time
United KingdomWesthumble TV
United KingdomReigate Internet
United KingdomReigate Total Blackout
United KingdomCrawley E-mail
United KingdomCaterham Internet
United KingdomCrawley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • daisylen (@daisylen) reported

    @Plusnet I have no signal or mobile data on my phone. It keeps telling me to ring customer services but I can't as I have no signal. It's been like this since yesterday afternoon.

  • johnnytwoscoops John Mathias (@johnnytwoscoops) reported

    C’mon then @Plusnet , your customer service is a joke never pick up , still unable to receive any calls and partner in ICU in hospital , need phone to work to speak with them but absolute zero response from you #shameonyou #getintouch #disgracefulcustomerservice

  • gentoopb66 Peter Bustin (@gentoopb66) reported

    What ******** is up with @Plusnet ? They accuse me of owing them £360, send in bailiffs (IQ 70), and pester me all over the place to accept their offer. If they continue, I will continue the with legal action that is on hold. Its their admitted ****-up, not mine. #RipOff

  • radioclashblog (((Tim from Radio Clash))) (@radioclashblog) reported

    @Plusnet It is fixed now, I phoned up and it was weirdly a router reset with corrupted password - odd cos I never changed it - courrupted update?

  • Plusnet Plusnet (@Plusnet) reported

    @drummerwhitey Hi Steve, I'm terribly sorry you're not having the greatest experience with us, I'm really disappointed in hearing this and the service we offer is something we're really proud of at Plusnet.

  • Rob1969in Robin Cattani (@Rob1969in) reported

    @Plusnet This isn't the first time it's the third time I've been promised a call only to be let down

  • Pollyoddsocks Annie Appleyard (@Pollyoddsocks) reported

    @Plusnet I agree that the customer service is great, particularly Sammy. However trying to get me to sign a new contract when the fault is with you. I should be getting substantial compensation for all the trouble I have had over the many months.

  • Richard40102393 Richard Roe (@Richard40102393) reported

    @Plusnet @C_Gaskell why haven't you replied to my 2 messages, Wednesday and today, service still down, it is a joke

  • smsburn Simon Burn (@smsburn) reported

    @Plusnet No problem Emily. Someone at Plusnet found the account and an engineer from Openreach fixed it at the cabinet this morning.

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange