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Plusnet

Plusnet Outage Report in Crawley, West Sussex, England

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Crawley come from postal codes RH11 .

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Crawley, England

The most recent Plusnet outage reports came from the following cities: Crawley, and Dorking.

CityProblem TypeReport Time
Crawley Internet 9 days ago
Dorking Internet 24 days ago
Westhumble TV 2 months ago
Reigate Internet 4 months ago
Reigate Total Blackout 4 months ago
Crawley E-mail 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • CharlieCorrish
    Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

  • gregpaulshort
    Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • nmacdonald1972
    Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilMur10412506
    Phil Murray (@PhilMur10412506) reported

    @Plusnet you’ve taken money for my first months broadband and your partners/engineers don’t even bother to turn up for pre-booked installations. Shocking service.

  • Xlibris1
    Xlibris1 (@Xlibris1) reported

    @johnlewishelp How do I cancel John Lewis Broadband contract (aka Plusnet) ? What is the notice period and are there cancellation charges?

  • rfbrfb7
    RFB (@rfbrfb7) reported

    @Plusnet shambolic service from Plusnet. Meant to be connected to FTTP today but no engineer as no reference in your system even though openreach have prepared outside and I have had router sent!!?? Cancelled another provider so you have an existing unhappy unimpressed client.

  • RossMatthewGat3
    @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

  • CharineJohn
    Charine John (@CharineJohn) reported from Camden Town, England

    @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

  • jane_touil
    Jane Touil (@jane_touil) reported

    Then I got a bill from John Lewis. The account was NOT closed. Plusnet is double charging me! They said they would sort. John Lewis emailed yesterday to say account closing & internet service would stop. 4/

  • pursuitofloot
    John Cranston (@pursuitofloot) reported

    @Plusnet got any issues in LA4? I’ve rebooted the router, light is blue, broadband status is “connected” in the hub manager, but can’t seem to use the web at all.

  • Archariess
    Kittybear "Hugginator" Ramey (@Archariess) reported

    @Plusnet Hi. Turns out I figured out what the problem is - Your website doesn't login under Firefox. It works fine on Microsoft Edge. Not really sure what you can do about that...

  • snavEwerdnA
    Andrew Evans (@snavEwerdnA) reported

    Having ruled everything else out now, this seems to be an issue with @Plusnet; any clarification on why @google services aren't peering correctly (and judging by the help forum, not for the first time), guys?

  • jane_touil
    Jane Touil (@jane_touil) reported

    Switch fromJohn Lewis broadband (provided by Plusnet) to Plusnet was set for 21 Sept. On 20th I had no internet so contacted Plusnet Support. They restored Internet on the new router & said they had completed the switch over. 2/