Plusnet

Plusnet Outage Report in Crawley, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crawley, West Sussex, England 09/17/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • x_elx 'Lee (@x_elx) reported

    @plusnet my broadband is down in Cv37. Is there anything going on?

  • writebydan dan (@writebydan) reported

    My broadband is running as slow as **** today and to report it I have to text my landline number to plusnet. My landline??? number???????

  • MenphisHD SLEDGE 🔨 (@MenphisHD) reported

    Update! Overnight my account with no outstanding balance has been shut down, services ceased all while moving to a new supplier so that’s all been cancelled as well! Yeah don’t bother with plusnet… the staff are ok but the systems and processes are just pointless. Utter garbage

  • Bev_michelle7 💞 Bev 💞 (@Bev_michelle7) reported

    @Plusnet 3 times in the last hour the net has gone off! it's all to do with this scummy scummy scummy company, usual bullshit send engineer out, all their doing, never again with this scummy company. 3 months and i'm out of here!!

  • blonde_moment83 Nicola Chapman (@blonde_moment83) reported

    @Plusnet hi, I'm confused as to why my bill has gone up, please can you help?

  • LMDX01 Ash Richardson (@LMDX01) reported

    @Plusnet need help please

  • ander_lew Lewis (@ander_lew) reported

    @MattOrigi6 @Plusnet It had an orange light but no B, might be a different router. I finally got into the router and manually changed channel but it took ages to come back on so probably something they did to fix the problem I think.

  • MintySnacks Andy (@MintySnacks) reported

    Right, lets see if I can cancel a plusnet account without needing to phone someone.

  • Bolt_451 Bolt (@Bolt_451) reported

    Can folks recommend (UK) broadband providers? We've just left Plusnet (because theyre awful) and were going to go with Virgin but would rather use a BT line.

  • MattOrigi6 Matt (@MattOrigi6) reported

    @ander_lew @Plusnet Did yours have the same orange light and B symbol? As mines been down since 2. Did you do anything or just randomly came back?