Plusnet

Plusnet Outage Report in Crawley, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crawley, West Sussex, England 03/16/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crawley, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Dorking and Westhumble.

Loading map, please wait...
City Problem Type Report Time
United KingdomDorking Internet
United KingdomWesthumble TV
United KingdomReigate Internet
United KingdomReigate Total Blackout
United KingdomCrawley E-mail
United KingdomCaterham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Theandyman72 Andrew Mallett (@Theandyman72) reported

    @Plusnet Stop with the standard message. I can access my email today via my phone, but it is no longer working via email client outlook! Was working yesterday so what has changed! Support is pathetic and standard message useless.

  • leo_phillips Leo Phillips (@leo_phillips) reported

    @JevsTv Just check which network your BB provider piggybacks on (and that you get reception with them). BT (who use EE) are excellent, and at a fraction of the cost. Sky/Virgin both use O2 IIRC. Can't remember with Plusnet. Good luck!

  • dslpm Raymond Barker (@dslpm) reported

    @Plusnet I did not realise that this was part of the problems you were trying to repair. Thanks for the update. I hear a rumour that you are going to be stopping email services next year. Is this correct ? Thanks.

  • StephBirdArt Steph Thorpe 💙 (⧖) (@StephBirdArt) reported

    @Plusnet I am using an email client and I can assure you it isn't working properly... Service keeps throwing the same error messages as the last 2 days however now a few emails go through.

  • Roberthastosay Robert (@Roberthastosay) reported

    @Plusnet My service goes on and off. I managed to send and receive emails 30 minutes ago but now I cannot send again, It is utterly pathetic. My email was provided by Madasafish who were brilliant, never any problems. Since you took them over it has been awful.

  • johne5knuckle John Richards (@johne5knuckle) reported

    @BeautifulBeers @EPOSSoftware You give better updates than internet service providers. No, honest, eh @Plusnet?

  • snowford21 Maggie Stableford (@snowford21) reported

    @Plusnet For 3 days I've had problems receiving and sending emails from my laptop and phone. Coincides with new phone purchase. Very frustrating.

  • Carolin22478581 Caroline Drew (@Carolin22478581) reported

    @Plusnet @LindsCollumbell Working quickly as possible?? It seems you've got a major problem! Ive got an important email to send & going to have to create an email address with another provider as it's been failing to send for 2 days

  • SangramGundawar Sangram Gundawar (@SangramGundawar) reported

    @Plusnet Thanks for response. Why plusnet is slow with refunds? 21 days- these are unreal, why they hold customers money for 21days? My connection was closed 4 hours before committed time. Caused loads of inconvenience at last and now as well.

  • by_witter Witter_by_name (@by_witter) reported

    @Plusnet Husband having same problem with Outlook on PC and iPad, and BlueMail on phone.