Plusnet

Plusnet Outage Report in Crawley, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crawley, West Sussex, England 11/05/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crawley, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Caterham and Crawley.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaterham Internet
United KingdomCrawley Internet
United KingdomLeatherhead Internet
United KingdomLeatherhead Internet
United KingdomDorking Wi-fi
United KingdomLeatherhead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

  • webdarren Darren Ratcliffe (@webdarren) reported from Crawley, England

    @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • screwy73 Carl S (@screwy73) reported

    @Plusnet hi i ring up to cancel my contract of which you insist we must ring you , why then does the indian guy ask for my bank details ? Just to cancel a contract

  • SpectrumNez SpectrumNez (@SpectrumNez) reported

    @Plusnet @kylemtenten Hi. I’ve just seen this message and my father in law has had this email too. He’s 85 and vulnerable. Support tell me there’s nothing they can do, we’re just going to lose the broadband, phone line, and incur a £280 charge!

  • ray_zhang25 Ray Zhang (@ray_zhang25) reported

    Plusnet Folks, Any of you have problem with hosted web site not working after Plusnet move CGI and MySQL services to new hosting partners?

  • 0N10N5 David Onions (@0N10N5) reported

    @Plusnet our landline is not working. No dialling tone. Broadband appears to be unaffected.

  • MarkHowitt GM Mark Howitt (@MarkHowitt) reported

    The funniest part of the @bt_uk installation was when one of the people installing plusnet to get away from **** @virginmedia said to the younger one... did he offer you a drink?? I've worked on behalf of bt before and done interviews with them... no free drink for me no free drink for them! They get a solid 7.5 for the install though! Even gave some free financial coaching...

  • jjand00 jaz j (@jjand00) reported

    @Plusnet Look the top and bottom of this is that your service is crap you don’t advise when your testing which has resulted in me being disconnected from work meetings my dd is being cancelled I’m not paying for something that never works

  • jon_theo Jonathan Theobald (@jon_theo) reported

    @Plusnet How does Call Protect work, and how do I avoid losing calls I actually want? I’m a customer and can find zero information about this option on your website. Thanks

  • fiEh23 FiFi (@fiEh23) reported

    @Plusnet Hi. Broadband down and help Bot has reported we should be back up by 27 June. It's only 11th. (Not living in back of beyond either). Really 16 days?

  • AlunRichards11 Alun Richards (@AlunRichards11) reported

    @Plusnet, can you tell me why we are paying over £60 for our Internet when on your website i could have the service for £34 amonth????

  • ross_baglin Ross Baglin (@ross_baglin) reported

    @mattfrei @virginmedia Yes, I moved to Plusnet after Virgin Media then years ago. Rarely been without service, when there is a problem you ring and get a live service operator in Yorkshire. Virgin were terrible.