Plusnet

Plusnet Outage Report in Crawley, West Sussex, England

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The latest reports from users having issues in Crawley come from postal codes RH11.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crawley, West Sussex, England 12/03/2025 02:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crawley, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Crawley and Caterham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley E-mail
United KingdomCaterham Internet
United KingdomCrawley Internet
United KingdomLeatherhead Internet
United KingdomLeatherhead Internet
United KingdomDorking Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

  • webdarren Darren Ratcliffe (@webdarren) reported from Crawley, England

    @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • shaunburnett Shaun Burnett (@shaunburnett) reported

    @Plusnet awarding winning customer service you say!? I waited in for our 3rd engineer visit this morning to be told someone had tested line remotely and fault was ok. ITS NOT OK, IT STILL HAS AN INTERMITTENT FAULT!!! It shouldn’t be this hard!!

  • MJriskman MJ (@MJriskman) reported

    @Plusnet any service outages? Have lost internet here in NG9

  • MarkHBamforth Mark H. Bamforth (@MarkHBamforth) reported

    @Plusnet Hi, I've a query about an existing contract, could someone help me, please?

  • jigglyjeanie Jeanie Lee (@jigglyjeanie) reported

    @Plusnet i tried to use your text messaging service today as our internet has been off&on all weekend. Had no response?!

  • TheCyclingScot Martin Porter (@TheCyclingScot) reported

    @Plusnet how do I cancel my 30 day contract?

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported

    @WillBarra @Plusnet I couldn't agree with you more. Having spoken with a number of people from @Plusnet on this topic, it's very clear that all customer service principles have been given the boot. Will definitely be cancelling at the end of my contract, which I wish was MUCH sooner than it is

  • MatthewFido Cllr Matthew Fido (@MatthewFido) reported

    @rodwhiting @virginmedia Shocking mate. They can stick their ridiculous price rise as well. If @Plusnet can do me a good deal, I'd go back to them in a heartbeat. Great customer service, usually from someone nice in or around Sheffield.

  • SteveBPiercy Steve Piercy (@SteveBPiercy) reported

    @NETGEAR_UKI UK based B&B business here. I need to build a secure network. What Router can you recommend that is compatible with BT Plusnet? I also need Access points with a landing page that only paying guests can use.

  • tommygorman26 Tommy. (@tommygorman26) reported

    Sabitzer is Plusnet internet level slow

  • fba_lew Lewis (@fba_lew) reported

    Just want to give a public shout out to @Plusnet and specifically #mattwheeler - he went above any beyond customer service wise and even checked back in to follow up with to check if problem resolved. 🙌🏻🙌🏻 thats how you do it. With service like that, I’ll be going nowhere