Plusnet

Plusnet Outage Report in Crawley, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crawley, West Sussex, England 01/12/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crawley, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Reigate and Crawley.

Loading map, please wait...
City Problem Type Report Time
United KingdomReigate Internet
United KingdomReigate Total Blackout
United KingdomCrawley E-mail
United KingdomCaterham Internet
United KingdomCrawley Internet
United KingdomLeatherhead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • EdwinDroom Unavailable to the Mortal Man (@EdwinDroom) reported

    @Plusnet Hi, I'm supposed to get upgrade today, engineer called at 10:30, said there was a problem and someone else would be out and then they'd come back. Heard nothing since. Been on phone for 25 minutes so far no answer. How do I get status update?

  • poorscousertom Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported

    I have now complained to @Ofcom regarding @Plusnet and slamming. We are dealing with two vulnerable customers who you have failed to support. This is a total car crash. I am now on hold yet again.

  • VeganMama1993 Ashlee Perry (@VeganMama1993) reported

    @Plusnet Yeah and then I messaged back the issue again and now I’m being ignored again 😑

  • Screwfix Screwfix (@Screwfix) reported

    @BobbyVeyger Hi Bobby, Please accept my apologies for this, As this is a Plusnet issue there is nothing we can do on our end to fix this, we have been assured that Plusnet are trying to fix this as soon as possible. Thanks, Adam

  • Screwfix Screwfix (@Screwfix) reported

    @AshtonSvm Hi Sean, thank you for the screenshot. Is your broadband provided by PlusNet? If so this is a PlusNet issue, Please disconnect from WIFI and use your 4g on your phone it will work.

  • Hambert06 Hammy (@Hambert06) reported

    @DDIGITALMEDIA @Plusnet I done that a few times. Still no luck. Seems to be a Dns issue

  • infamousbarfly infamousbarfly (@infamousbarfly) reported

    @Plusnet Hi, the blue light on my router has stopped working. It's not affecting the service but it's now not easy to see if there is a problem b/c the router looks dead! How can I get a replacement please?

  • HoustonMargaret Margaret P Houston (@HoustonMargaret) reported

    @Plusnet Hi there - connection constantly dropping since mid afternoon yesterday. I turn it off and on again, and it works, and then twenty minutes later it happens again. Can you help? Thanks!

  • HoustonMargaret Margaret P Houston (@HoustonMargaret) reported

    @Plusnet Hi there. My internet has been repeatedly going down since yesterday afternoon. I turn the router off and on again, and it comes back, but then twenty minutes it's gone again. Can you help?

  • DDIGITALMEDIA David Neil Robinson (@DDIGITALMEDIA) reported from Ealing, England

    @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.