Plusnet

Plusnet Outage Report in Crawley, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crawley, West Sussex, England 01/27/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crawley, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Reigate.

Loading map, please wait...
City Problem Type Report Time
United KingdomReigate Internet
United KingdomReigate Total Blackout
United KingdomCrawley E-mail
United KingdomCaterham Internet
United KingdomCrawley Internet
United KingdomLeatherhead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DarylMarshallT Daryl Marshall (@DarylMarshallT) reported

    @Plusnet why has my internet speed dropped to 21mps from over 60?! Worst ISP provider I’ve had the Mia pleasure of being with! Cannot wait for my contract to end!

  • faithbater Faith ♡ (@faithbater) reported

    @Plusnet my wifi says connected but no internet/ authorisation needed. It has been like this for the last 2 days. Everytime I click on the hub page is says connection is fine but its not working

  • EveJack08071600 Eve Jackson (@EveJack08071600) reported

    @Plusnet internet keeps cutting off and speed test on google was poor! Having to pay for more data to actually be able to do some work!

  • BobaFatt Bobby Xennial | DJ BobaFatt (@BobaFatt) reported

    @higheight @virginmedia @Plusnet Another half hr on the phone just to cancel it! I explained why & guy on the phone asked me if I would reconsider, & wouldn't mind waiting another 3 weeks! What, for them to change installation date again without warning? I just need internet. They couldn't provide it. Jokers. 🤬

  • mrleeleencfc Lee ♿️ (@mrleeleencfc) reported

    Hey @Plusnet @plusnethelp. My contract with you ends next month. I am more than happy to renew because I love the service you offer but think I could find a cheaper deal if I signed up with someone new. Is there any decent deals you can offer me to renew? Thanks in advance!

  • vicsynix Vicsynix (@vicsynix) reported

    @Plusnet router connected, blue light on, hub is fine, but can't access any websites. Phone won't connect either just says 'Sign into Plusnet'. Problems all day with it dropping out but nothing at all now. Dorset DT9

  • Tobertigh Robin Wright (@Tobertigh) reported

    Well yet again waited in all morning for our plusnet service to be connected from 8am to 1pm. This the second time they have not turned up. After assurances this time they will be there on time. So it is evident BT Outreach or BT Plusnet are totally incompetent.

  • IwasOnlyThere Leigh (@IwasOnlyThere) reported

    @Plusnet Having to reboot my router 3 or 4 times a day, I keep getting disconnected and the router shows red light. Never had this issue with EE.

  • AureliaRae2 @AureliaRae (@AureliaRae2) reported

    @chirpsehill @tonihurst12 @SkyUK Yup, mines been off all evening and I’m on plusnet. Called them and they said something about some engineers have been in the area digging and it’s caused an issue, but it should be back on tomorrow. Clearly that was a lie 🙄

  • 19mufc79 exilednortherner 💙 (@19mufc79) reported

    @Plusnet sorry for the feedback I left last night saying the service was sh*te...a very lovely man called Martin sorted out the router issue this morning and reset it all. Jobs a goodun. #plusnet