Plusnet

Plusnet Outage Report in Crawley, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crawley, West Sussex, England 03/25/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crawley, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Dorking and Westhumble.

Loading map, please wait...
City Problem Type Report Time
United KingdomDorking Internet
United KingdomWesthumble TV
United KingdomReigate Internet
United KingdomReigate Total Blackout
United KingdomCrawley E-mail
United KingdomCaterham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @beplatform Hi Alice, I'm really sorry about that, it's likely that it's a wireless issue. Your case handler will get back in touch soon and I'll drop him a message now. - Adam - Plusnet Sheffield

  • CWPropertyS CW PROPERTY SERVICES (@CWPropertyS) reported

    @Plusnet my wifi keeps disconnecting and when it is connected it is really slow. I have followed all the advice on the website to set up the router but it still does not help.

  • Plusnet Plusnet (@Plusnet) reported

    @school_cottage I'm sorry for any inconvenience that this fault is causing and for the delay in getting back to you on here. I can see that you have since discussed this with our technical support team and an engineer visit has been arranged. Regards, Emily Plusnet Leeds 🌞

  • piscohof piscohof (@piscohof) reported

    Here are three things I am fed up of. Dose escalation strategies, Plusnet and the fact that 90% of today's feed is people claiming other people have said stupid things behind their backs. And then acting surprised they noticed, EVEN THOUGH THAT WAS OBVIOUSLY THE POINT.

  • beplatform alice (@beplatform) reported

    @Plusnet @Plusnet @plusnethelp thank you for reply but the Point is, the connection is unstable - it is ok some of the time & sometimes it’s not - you need to check the History of line - not run a test after the issue is reported. I have a single device connected & am 1m from the router.

  • xavier_gonzo The man known as E (@xavier_gonzo) reported

    @Plusnet good afternoon, have had problems with my internet since Friday. Have logged multiple calls and problems are still ongoing. Please can someone help me with this.

  • WolfBaginski Wolf Baginski💙 (@WolfBaginski) reported

    @plusnethelp @Plusnet in a repeat of a problem I had last night traffic through your systems seems to be failing. Known IP addresses such as 8.8.8.8 are not responding. The line shows as OK

  • anthonysales1 anthony sales (@anthonysales1) reported

    @Plusnet another day of poor connection get really annoyed with keep phoning and go through the same thing

  • PhilTooley Phil Tooley (@PhilTooley) reported

    @Plusnet Award winning customer service? Switch day today, no router received, internet switched off early this morning, impossible to work from home with no connection- self employed so no work = no earnings. Can’t reply to email you sent. You need to step up considerably!

  • Sy_UKOfficial 𝓢𝔂 (@Sy_UKOfficial) reported

    This month I've had to pay PlusNet for a Broadband service which I can't even use because I'm contractually obliged to do so & my phone was only device I had & I've also had to pay for a basic phone & sim card along with paying PlusNet for sim in my phone that police have seized.