Plusnet Outage Report in Crawley, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crawley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Crawley, West Sussex, England
The most recent Plusnet outage reports came from the following cities: Dorking and Westhumble.
| City | Problem Type | Report Time |
|---|---|---|
 Dorking |
Internet | |
| Westhumble |
TV | |
| Reigate |
Internet | |
| Reigate |
Total Blackout | |
| Crawley |
||
| Caterham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Nightingale Horsham
(@NightingaleSC) reported
from
Horsham, England
@Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy
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Natasha Shane
(@nmacdonald1972) reported
from
Horsham, England
@phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Charlotte Corrish
(@CharlieCorrish) reported
from
Tandridge, England
@Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Wingrove
(@Paul_Wingrove) reported
@Plusnet cancelled Plusnet plan and you are aware cos got various ‘please stay’ emails from you e.g. on Jan 6. Today you email to say DD failed (cos I stopped it) and soon you will impose £10 late payment fee. Customer service??!
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James Archer #Fight The Power®
(@JamesKAArcher) reported
@jhardingcouk I moved to Plusnet. To be honest I wasn't too impressed at first as our speeds were really erratic. The first 6 Openreach engineers were useless but it turned out the problem was with a flooded cable up the street which only the 7th engineer discovered. No charge to me.👍
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gary smith
(@runfreesight) reported
@Plusnet our internet is down, call centre is closed and I can't find an email address for your support line so I can send a message and forget about it till tomorrow. All the usual checks done and several reboots, logged into router and it is just saying "connecting" constantly
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Alex Knight #FBPE #FBPA
(@AlexKnight68) reported
Hi @Plusnet, my caller ID has never worked. Your troubleshooting guide says to dial *#234# and I get the message "Sorry, the service requested is not available" even though caller ID is active on my account🤔. Please can you help?
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jan eccleston
(@janeccy18) reported
@Plusnet disgusting service to my in-laws (both aged 80+). Have been getting an average of 1.5-2 mb speeds for years so internet useless. Found them a rural supplier of 22mb and you want to charge them £200 to end their contract. What about your min speed guarantee or fairness?
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Ben Cowell
(@PsykiIl) reported
How to be the worst company in the UK in 2 easy steps. Step 1: Be @Plusnet Step 2: No need for step 2.
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Richies Drake
(@DICKYDRAKE) reported
@Plusnet absolutely horrendous service today. No reason why, but they say it's my end, ie my fault.... so have to wait till monday for an engineer!!!
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Holden
(@HoldenMadickie) reported
.@Plusnet maybe having assigned caseworkers to your most severe customer support cases doesn't help if they're the only people who can seemingly do a single ******* thing to help. Your customer support workflow is a shitshow.
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Ben Armstrong
(@BenjiArmstrong1) reported
@Plusnet Why do i still have to pay this contract, getting really fed up of the 1mbs download, and the most bipolar ping ive ever had, Joke of an internet provider..... Not long till we can **** you off and get one that works
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George West
(@GeorgWestington) reported
@DonaldAG @simonharris_mbd The older Plusnet routers had awful WiFi which can result in poor performance.