Plusnet

Plusnet Outage Report in Crawley, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crawley, West Sussex, England 04/25/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crawley, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Leatherhead and Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeatherhead Internet
United KingdomDorking Wi-fi
United KingdomLeatherhead Internet
United KingdomDorking Phone
United KingdomDorking Phone
United KingdomCrawley Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Liberalteapot Liberal Teapot (@Liberalteapot) reported

    @Plusnet I don't have any mobile network at all, is there a way to fix this at all?

  • cylondog Jamie (@cylondog) reported

    Can't wait to leave @Plusnet. Router needs to be restarted at least once a week, and the only internet service provider to ever charge me for moving home. Boo 👎

  • w2aps Richard Wilson (@w2aps) reported from Marlow Bottom, England

    Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

  • Goulden_David David Goulden (@Goulden_David) reported

    @Plusnet Well you finally broke me and lost a 17 year customer and didn’t give a stuff…😡

  • Spartacus1965 Kevin (@Spartacus1965) reported

    @Plusnet I got through to support and apparently a local EE mast is degraded so plusnet customers are suffering problems but strangely not EE customers .

  • Emmalis79 Emma lister (@Emmalis79) reported

    @Plusnet Internet down again. 2nd day it's down. Not good when in poor mobile area & have a daughter who needs to send emails to her new 6th form about a class next week & pay for transport. Please sort it out most of our area is off.

  • dresdeb Beccy Dresden (@dresdeb) reported

    @Plusnet Still having issues, no response to my tweet or DM from 2 hours ago 😫 Nearly a month into my first contract with you and it has NOT been a good experience so far.

  • HollyLaBlaise1 Holly La Blaise (@HollyLaBlaise1) reported

    @Plusnet Impossible to cancel a contract with this company despite phonecall / writing. AVOID!! #Plusnet easy to get into, you'll never get out!! 😪😪😪😪 #ripoff #bullies

  • Lauren36485541 Lauren (@Lauren36485541) reported

    @Plusnet Internet has been awful for 3 days, can't use more than one device at a time or it kicks you off

  • lalalolanow Ekin (@lalalolanow) reported

    I sent 2 emails to @Plusnet Customer Srvcs but got no help. They sent smb to repair my internet. He didn't know what he was doing. He ordered new hub -not needed. I paid smb to fix it. @plusnethelp charged me £6.99 for sending it. I wasn't informed I had to pay. Pls pay me back!