Plusnet

Plusnet Outage Report in Crawley, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crawley, West Sussex, England 02/08/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crawley, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Westhumble and Reigate.

Loading map, please wait...
City Problem Type Report Time
United KingdomWesthumble TV
United KingdomReigate Internet
United KingdomReigate Total Blackout
United KingdomCrawley E-mail
United KingdomCaterham Internet
United KingdomCrawley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • webdarren Darren Ratcliffe (@webdarren) reported from Crawley, England

    @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MiadHossain8 Miad Hossain (@MiadHossain8) reported

    @Plusnet absolutely **** internet provider. stay away from this company

  • _timbo1001 Timbo1001 (@_timbo1001) reported

    @ThreeWordsWork @Peston @Meish52 Ofcom the same. Plusnet are signed to the voluntary service agreement which will never ever pay. Let me know if you know otherwise. Left us without usable internet for weeks and loads of missed appointments. Scammers all of them.

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • garyvince1981 Gary Vince (@garyvince1981) reported

    @Plusnet My internet speed in the Swanley area is very slow this morning any reason for this?

  • MissAnnithrope Miss Anne Thrope (@MissAnnithrope) reported

    @Plusnet Still only receiving a 20Mbps download speed when I pay for 3 times that service. I have run through all the recommended steps to eliminate a problem on my end and the data info on the router shows that it is down to you so please fix it. DM with details sent.

  • MissJAFleming 🦋Jamie Anne🦋 (@MissJAFleming) reported

    @Plusnet my Wi-Fi has gone down it’s was working fine this morning I checked on my cameras around 11:30 working fine i then checked again around 1:30 they weren’t working I got home around 230 and my router is flashing and flashing red. I have tried restarting and turning off

  • Harriso94302730 Harrison Brooks (@Harriso94302730) reported

    @Plusnet can u cancel bt sport

  • Chris_Widgery Chris Widgery (@Chris_Widgery) reported

    ******. Am trying to sign up to @Plusnet with their award winning customer service. but they're not answering their phones. They, along with every other company in the country, are experiencing higher than expected call volumes (ie don't employ enough staff). Apparently

  • cinemazietgeist priscilla (@cinemazietgeist) reported

    @Plusnet my phone service has been suspended due to billing problem. Pls contact me asap.

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.