Plusnet

Plusnet Outage Report in Crawley, West Sussex, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Crawley, West Sussex, England 01/07/2026 06:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crawley, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Reigate and Crawley.

Loading map, please wait...
City Problem Type Report Time
United KingdomReigate Internet
United KingdomReigate Total Blackout
United KingdomCrawley E-mail
United KingdomCaterham Internet
United KingdomCrawley Internet
United KingdomLeatherhead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • webdarren Darren Ratcliffe (@webdarren) reported from Crawley, England

    @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gewoodroffe Gem Woodroffe (@gewoodroffe) reported

    @Plusnet waiting for a manager to call and sort out an ongoing issue that is now causing our household major distress! And the fault started your end and it’s been 10 hours on a phone and no resolution. Can someone please get someone who can actually resolve this involved.

  • charisphernelia 🐃 mega evolution charisard (@charisphernelia) reported

    @Plusnet has mobile signal been down today? went out around half 8 and spent 75% of my time with no data signal at all and barely any phone signal when normally it's fine in my area

  • TiredMamaTalkin Tired Mama Talkin' 🇪🇺 (@TiredMamaTalkin) reported

    Appointment was rescheduled to ten days later: 7th May. A month later & the signal is still awful. I live in a two-bed flat yet the WiFi signal doesn't reach any room past the one the router is in! & now a £65 CHARGE for the hassle!! Wish I'd never signed up with @Plusnet 😔

  • Janet8uckingham Janet Buckingham (@Janet8uckingham) reported

    @Plusnet 4 weeks without any service or even a proposed connection date. Can someone please help me. This is not acceptable.....

  • mauricesaxby1 mauricesaxby (@mauricesaxby1) reported

    @Plusnet saxbymaurice I HAVE HAD ENOUGH OF PLUSNET NOT PROVIDING ME WITH THE SERVICE IAM PAYING FOR I HAVE NOT HAD ANY CONSITANT BROADBAND FOR THE LAST 4 DAYS AND BEFORE THAT, PROMISED TO SEND OUT NEW ROUTER AT NO COST TO ME LAST MONTH BUT STILL WAITING TECHNICAL TO MONITOR LINE

  • cupofassam Mark Taylor-Batty (@cupofassam) reported

    @Plusnet Thanks. We have tried all these recommendations. The wifi signal deteriorates again each time it is restored. Devices that could connect 10m away for years can no longer when more than 4m away from hub. No longer reaches the extender. Switching channels ok for a day.

  • gewoodroffe Gem Woodroffe (@gewoodroffe) reported

    @Plusnet @BBCWatchdog Having issues and now threatening emails despite a fault your end on our original account we had for years . We now have 3!! Can anyone actually resolve this….writing notes to billing isn’t working. Didn’t sleep last night over the stress of an email I got

  • sydneyblue77 blue bubble (@sydneyblue77) reported

    Plusnet have left a disabled/seriously ill person who has emergency careline installed without broadband/homephone and can't use emergency careline Explained this is dangerous to @Plusnet @plusnethelp plusnet had given so many excuses so far still nothing wtf !

  • rainbowglenscot Rainbow Glen 🌈 (@rainbowglenscot) reported

    @Plusnet I run a SME from home and have your 'superfast' business broadband. Always had good service from you until we started having issues since upgrading. Now we can't get through by phone and chat function is down. Given its a business customer, I expect better, tbh 😣

  • douglas_shand Prof. Douglas Shand (@douglas_shand) reported

    Hi @Plusnet - I need some help cancelling an account. For various reasons - I don't know the mobile number and can't log into the account online.........