Plusnet Outage Report in Crawley, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Crawley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Crawley, West Sussex, England
The most recent Plusnet outage reports came from the following cities: Dorking and Westhumble.
| City | Problem Type | Report Time |
|---|---|---|
 Dorking |
Internet | |
| Westhumble |
TV | |
| Reigate |
Internet | |
| Reigate |
Total Blackout | |
| Crawley |
||
| Caterham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Nightingale Horsham
(@NightingaleSC) reported
from
Horsham, England
@Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy
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Charlotte Corrish
(@CharlieCorrish) reported
from
Tandridge, England
@Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks
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Natasha Shane
(@nmacdonald1972) reported
from
Horsham, England
@phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Katharine Gladstone
(@happyrocks) reported
@bt_uk @MoneyTelegraph Only Plusnet have acted professionally and tried to help - they were at no fault and have served us brilliantly for over 20 years. For such a large corporation BT your service is shocking. Please take ownership of the problem and fix this. 4/4
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elle
(@dollypeg75) reported
@MoneySavingExp Contacted @plusnet today to query my bill. Didn't have to wait long on the phone. It was great to speak to a real friendly person who sorted my problem straight away. I was due a refund no quibble completed straight away. Fab experience.
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Plusnet
(@Plusnet) reported
@tearsofpearls Fixed term just means you've agreed to use the service for a set amount of time, which you have done. - Curtis, Plusnet Sheffield
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Angus
(@AngusMcGrumpy) reported
@plusnet we're moving house, you agreed a transfer date of 12/04/22. You then changed that, as you couldn't get an engineer, to 20/04/22. But you've still cut off the internet at our old house. Your customer service agent just told me this was our fault and hung up. C***s.
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coffeesteve
(@coffeesteve3) reported
@Plusnet Service cancelled. No further issues or queries! Thanks though!
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Mary
(@MissMaryCL) reported
Hello @Plusnet - I'm a new customer (not quite connected yet) and I seem to no longer be able to quickly leave a message for you on my account without having to call you. I would appreciate being able to DM so you can pass on a message to customer service to add to my account?
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Katharine Gladstone
(@happyrocks) reported
@bt_uk @MoneyTelegraph Switched back to previous provider (Plusnet) and now been sent an enormous bill from BT for “breaking the new contract” that I’d tried to cancel twice. The saga involves all BT companies: EE, Plusnet, BT residential and BT business. 2/4
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Mary
(@MissMaryCL) reported
Hello @Plusnet - I'm a new customer (not quite connected yet) and I seem to no longer be able to quickly leave a message for you on my account without having to call you. I would appreciate being able to DM so you can pass on a message to customer service to add to my account?
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_David_M_02
(@David_M_02) reported
@Plusnet Thank you for your reply. Well that’s unfortunate as it looks like we will need to change as the voucher scheme is threatening to charge £1500 if we don’t sign up to the full fibre network as we pledged our voucher originally.
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Plusnet
(@Plusnet) reported
@FionaGowenlock That's not great news Fiona, though I'm glad to hear we were able to get an engineer for this week. There is something I might be able to do from our end which could help you out sooner. -Tony Plusnet Sheffield