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Plusnet

Plusnet Outage Report in Crawley, West Sussex, England

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Crawley come from postal codes RH11 .

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Crawley, England

The most recent Plusnet outage reports came from the following cities: Crawley, and Dorking.

CityProblem TypeReport Time
Crawley Internet 5 days ago
Dorking Internet 20 days ago
Westhumble TV 2 months ago
Reigate Internet 4 months ago
Reigate Total Blackout 4 months ago
Crawley E-mail 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • NightingaleSC
    Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • nmacdonald1972
    Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • webdarren
    Darren Ratcliffe (@webdarren) reported from Crawley, England

    @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

  • gregpaulshort
    Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • CharlieCorrish
    Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • thekent01
    L Kent 💃 (@thekent01) reported

    @Plusnet Im having really poor download speeds again and would like to report it as a fault

  • Plusnet
    Plusnet (@Plusnet) reported

    @bojaniwska Hi Helen, I'm sorry to hear that you're having problems with your emails. Is this over webmail or do you use a mail client? Regards, Emily Plusnet Leeds 🌞

  • jackmaindaniels
    Jack (@jackmaindaniels) reported

    @Plusnet Hello, it's been over just half a day since I received my sim card and called to activate it, yet all I see is "emergency calls only" despite the coverage checker showing excellent 3g & 4g coverage in my area. Phone in question is a Xiaomi Redmi 5 Plus.

  • Plusnet
    Plusnet (@Plusnet) reported

    @LouisePassarel4 I'm very sorry that this problem is still ongoing and for the inconvenience caused. Our operations team are working to get this fixed as soon as possible. Regards, Emily Plusnet Leeds 🌞

  • David_Crayford
    David_Crayford 🇬🇧 (@David_Crayford) reported

    @Plusnet I am getting some connection dropouts today on broadband in Littlehampton. Had some issues over the last few days when it is usually rock solid.

  • PeteSKingston
    Pete K (@PeteSKingston) reported

    Changing ISP from @TalkTalk to @Plusnet (owing to generous cashback offer). Live date for new contract is 2moro. @TalkTalk why have you cut me off this morning? Absolutely no need, petty and very very inconvenient. I had been happy with you but I will never return now. 😡😡😡😡😡

  • amy35672408
    amy (@amy35672408) reported

    @Plusnet our Internet is down, I'm supposed to be working from home tomorrow, and there is no open helpline or support whatsoever? Do you think people only need Internet between 8am-8pm? Expect a bill for damages for me not being able to work from home tomorrow

  • therealph99
    Paul H (@therealph99) reported

    @Plusnet Thank you for your reply BUT this doesn't make sense. Why should I pay anything for correcting a fault with your equipment? To add insult to injury when I complained I was told "take it up with Offcom". Is this what Plusnet considers best in class service? @MoneyTelegraph

  • kingfrankiesina
    King Frankie Sinatra/ Karen Fisch (@kingfrankiesina) reported

    @Plusnet @plusnethelp no service in SW8 1XD this morning? What’s happening please

  • SilverdaleNorth
    SilverdaleNorth (@SilverdaleNorth) reported

    @Plusnet can't receive calls. 3 days now! Utterly ridiculous. Customer service!! Hahaha! Jokers!