Plusnet Outage Report in Haywards Heath, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Haywards Heath, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haywards Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Haywards Heath, England
Latest outage, problems and issue reports in Haywards Heath and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Natasha Shane
(@nmacdonald1972) reported
from
Horsham, England
@phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen *******-Hill
(@HillPollock) reported
@fraserboyd Yes ME for 2 days now. Disgraceful! Will they give us a credit? I bet not!Just this message that says nothing! "Major Email Outage Hits Plusnet’s UK Broadband ISP Customers UPDATE2..its 2 days now.Are they still damping down the bonfire and barbeque.Get on with it please Plusnet
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Kevin Jones
(@KevRJones) reported
@Plusnet I see email is back down again this morning. Could download by not send yesterday, today can't even download!!!
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Lesley Clarke-Round
(@lubid66) reported
@Plusnet Email is still down (is this day 3 or 4!) and your update basically says the same thing since day one. Nothing is improving. This is getting ridiculous now. Can we have a real update - have you been hacked and should we be concerned for our personal data?
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Brian Lingley
(@clbrl01) reported
@Plusnet I use an email client. I'm receiving and can send emails. However I have yet to receive emails that were sent on Wednesday. I want a statement from a senior manager that explains what has happened. The platitudes that you guys at the sharp end have to issue are now an irritant
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Paul Berry
(@paul_at_hexham) reported
@Plusnet @drc1947 With respect, this is untrue, please stop saying this. Plusnet email cannot be accessed using a client. We are now into day 5 of this outage (please admit that it started late on the 9th), and all we hear is this repeated, formulaic non-truth.
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laura miller
(@lauramiller1980) reported
@Plusnet customer service number isn’t working and there’s a problem with my bill
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MoragSees 🏴🤗🏴
(@MoragSievwright) reported
@BeanieMacintosh @Plusnet I can’t understand why I’m having to go out elsewhere to get internet to complete the in service training for my work when this crowd get a direct debit off me every month for a service I’m not getting 😡
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Jeremy Spon
(@Baron_de_Plants) reported
@JohnLewisRetail Why is John Lewis allowing Plusnet to market their services under the name John Lewis Broadband when email is broken and customer service useless?
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David Squirrell
(@squirrell_david) reported
@Plusnet Please, this is causing major headaches, give us the true info on this ongoing email issue - now we’re having to wait yet another day. Tell us the truth rather than keep extending the deadline - at least I can plan for that. #plusnet
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Lord Elpus
(@LordElpus3) reported
@Plusnet @drc1947 No. Plusnet (John Lewis) email can NOT be accesed via an email client. Both Windows 10 PC & Samsung phone now asking for password update. Broadband temporarily dropped a couple of times last night too. What is your estimated time to fix this?