Plusnet Outage Report in Haywards Heath, West Sussex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Haywards Heath, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haywards Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Plusnet
Plusnet is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Haywards Heath, West Sussex, England
The most recent Plusnet outage reports came from the following cities: Uckfield and Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Uckfield |
Internet | |
| Brighton |
Phone | |
| Brighton |
TV | |
| Lewes |
Internet | |
| Brighton |
Internet | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Haywards Heath, England
Latest outage, problems and issue reports in Haywards Heath and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Natasha Shane
(@nmacdonald1972) reported
from
Horsham, England
@phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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Nightingale Horsham
(@NightingaleSC) reported
from
Horsham, England
@Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Kintaline Farm
(@KintalineFarm) reported
@Plusnet 2 days without mobile service and completely ignored on DMs and posts. Total refusal by Plusnet to provide any support. I have no phone, so cannot call.
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Miss Anne Thrope
(@chaka_khant) reported
@seanferguson @Plusnet mines down too
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Kintaline Farm
(@KintalineFarm) reported
@Plusnet @MandyTomlin1 Can someone PLEASE answer the DM .. been without phone for 40 hours. Desperately asking for help
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Ash 💙
(@me_and_flora) reported
@Plusnet Sorry but this was too late. I’ve been taken back home to deal with a different issue but it’s still down so I’m now being taken back home to work, which I’ll now be late for. I can’t give you the info you need without any documentation, so need to park this for now.
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Ash 💙
(@me_and_flora) reported
@KintalineFarm @Plusnet To be honest, I don’t even know why this was required - the question of whether there are still issues in my area from Monday night should be a simple yes or no. Why do they need username? Can’t say I’m impressed. Other providers have been much quicker to respond to the outage.
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Kintaline Farm
(@KintalineFarm) reported
@Plusnet still needing urgent help with mobile service. No response for 2 days
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Kathryn
(@tweetkattweet) reported
Hi @Plusnet given you are shutting down the business side of your business and moving everyone to BT who can’t give me a quote for my address, I assume you won’t be charging me an exit fee to get out of my contract with you?
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Kintaline Farm
(@KintalineFarm) reported
@rodnic66 @Plusnet You are kidding. !! They are not replying to DMs either. Been 2 days without a mobile service
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Kintaline Farm
(@KintalineFarm) reported
@Plusnet @me_and_flora I have been DMing for 24 hours asking for help, no response still
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Nick Owen
(@nickjowen) reported
@Plusnet You really do need to do something about your hold music. It’s bad enough holding on for the ridiculous amount of time, but to do with this music is just mean