Plusnet Outage Report in Haywards Heath, West Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Haywards Heath, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haywards Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Haywards Heath, West Sussex, England
The most recent Plusnet outage reports came from the following cities: Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Crowborough |
Internet | |
| Crowborough |
Internet | |
| Uckfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Haywards Heath, England
Latest outage, problems and issue reports in Haywards Heath and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Nightingale Horsham
(@NightingaleSC) reported
from
Horsham, England
@Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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Darren Ratcliffe
(@webdarren) reported
from
Crawley, England
@Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Natasha Shane
(@nmacdonald1972) reported
from
Horsham, England
@phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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skeir
(@Skeir_73) reported
@Plusnet Thanks. Thats exactly what i wanted and was told this wasn't possible which annoyed me as I am a loyal customer with 3x sim only deals with u and my fibre broadband, and I wanted 2 of the 3 sim only deals added to this and was told that would not be possible.
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Peter J Wild
(@PeterJWild73) reported
Well done @Plusnet. Old ISP has disconnected their service and your router has not arrived. So no way of finding out if I have been transferred to you a day early. An auspicious start to your service.
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Sazzy Sandra 💙🐈☕📚🍫
(@Sazzy__Sandra) reported
@Plusnet Yes still need help
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BirdsOnAerials
(@BirdsOnAerials) reported
Beware @Plusnet Full fibre fitted on Tues - we still don't have internet - we work from home, but Plusnet didn't provide a router (standard practice?) Socket halfway up wall, looks terrible. Hours on hold, "advisor" conversations who say they can't do anything. #Buyersbeware
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HowWeSurvive76
(@HowWeSurvive76) reported
@Plusnet Hello, my service has been upgraded to full fiber but my new router hasn't arrived yet. Has it been dispatched?
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Cymroffyddlon 🏴🇬🇧
(@Cymroffyddlon1) reported
@Plusnet I’m supposed to be going live with you today, but have heard nothing from you. No contact from my current provider about leaving them. I can only assume nothings been processed. What the hells going on? @WhichUK Does all this give me grounds to terminate for breach?
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Philip
(@pcbosworth) reported
@Plusnet I thought there was supposed to be no preferential treatment of network users? How come my wife (EE customer) gets 2-3bars of 4G and my daughter and I get no signal (Plusnet customers)? We have the same phones.
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Plusnet
(@Plusnet) reported
@boabsmith45 Hi Michael I'm sorry for us taking a long time to reply, we're much busier than usual at the moment. I'm sorry that there's been an issue with your service too, I'd like to make sure were doing all we can to help, please send us a DM with your username. - Adam - Plusnet Sheffield
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John Gregory
(@JGM_Gregory) reported
@plusnet Hi, contacting you with 2 issues I need resolving if that is OK? John
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Steve Jackson
(@sjnassoc) reported
@Plusnet hi - I’m frustrated! Got a new hub2 today, all seemed ok to set up but it took my device to a “login” page with no info on what to do next. There was blue light on hub but no internet access. I presume I need to add my broadband username &Pw somewhere?