Plusnet

Plusnet Outage Report in Hurstpierpoint, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hurstpierpoint, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hurstpierpoint and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hurstpierpoint, West Sussex, England 03/01/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports Near Hurstpierpoint, England

Latest outage, problems and issue reports in Hurstpierpoint and nearby locations:

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KellyShaw31 Kelly #teamlegend/#teamyounglives shaw (@KellyShaw31) reported

    @Plusnet any help?

  • Mac_lee1 Lee Mac ⚠️ (@Mac_lee1) reported

    @Plusnet really are a sack of **** company, aren't they. Imagine not letting you change a direct debit date, but will let you change a billing date? Which is a 'give or take' 5-7 days chance of a direct debit after that. Like, what? Backwards. That's what.

  • Celticboy21 Gary Rapley 🍀🍀 🥂🇨🇦 (@Celticboy21) reported

    @Plusnet Renewed my broadband service with you and have had fibre extra for 2-3 years now so was really annoyed that I wasn’t allowed the new Hub 2, you certainly don’t look after existing customers.

  • penn_joanna Joanna Penn (@penn_joanna) reported

    @Plusnet down in #nr33 .. glad I'm not working today.

  • JoBeeArt75 Joanne (JoBeeArt)❤🎨 (@JoBeeArt75) reported

    @Plusnet It's suddenly kicked in and all is fine. Have plus net instead of o2 in the corner now. Clearly it just needed a bit of a re-start and time to settle! Thanks for your help.

  • Jane73232525 Missnotononsense! (@Jane73232525) reported

    @Plusnet awful service router over heats the Internet cuts out the customer service is below 0 I'm disgusted with plusnet I have been with them for way too long I really don't recommend

  • jonb4g jon winter (@jonb4g) reported

    @TruthTalkingMav Explains why Maureen isn’t thinking straight, poor plusnet broadband

  • Ricky_Dhillon1 Ricky Dhillon (@Ricky_Dhillon1) reported

    @Plusnet Hi, i have a issue with my boardband. The connection is slow and is never the speed it should be. Not happy about this and just been issue since i had it and when i have called customer service the sort the issue for a few days and then it happens again.

  • mark_jetson2005 Mark Lawrence (@mark_jetson2005) reported

    @nerdysynthdude Virgin customer service hasn't moved on from the NTL days. I've heard from people. PlusNet aren't terrible. They've deals on their website at the mo.

  • Love2travel17 Love2travel (@Love2travel17) reported

    @Morcia My (old) phone doesn’t support 5G, but I’ve just changed my sim only deal from EE. I got a much cheaper deal still on EE from Plusnet who have various data plans available. Just Google ‘best sim only deals’.