Plusnet

Plusnet Outage Report in Worthing, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Worthing, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Worthing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Worthing, West Sussex, England 07/24/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Worthing, England

Latest outage, problems and issue reports in Worthing and nearby locations:

  • jeremy_slegg Jeremy Slegg (@jeremy_slegg) reported from Littlehampton, England

    @Plusnet I want to cancel BT Sport on Sky as I no longer have Sky and just keep my BT Sport App please advise how to do this many thanks

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • OutaLee Lee Graham (@OutaLee) reported from Littlehampton, England

    Seriously PlusNet... Your customer service is shocking

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • contactmplant Mike Plant (@contactmplant) reported

    @Plusnet I miss one payment, due to my employer paying me late, I receive an email yesterday 23/07/25, the email states: I have 14 days to pay the outstanding bill, BEFORE my service is restricted, so why was my service restricted at 18.30 this evening on the 24/07/25??

  • Kinglassielass Ange Wilkie (@Kinglassielass) reported

    When you sign up to @Plusnet after seeing the 5 🌟 recommendation on @WhichUK for their communication & cust serv - sent them a DM with a query 7 DAYS AGO and still waiting. Quick to take my money tho. U can ignore my orig msg I now want to know how I cancel

  • Scott87049502 Scott (@Scott87049502) reported

    @Plusnet having some serious issues with the account for the house. Can't get through on any of the phone numbers that are posted on your websites. We might be losing access to our WiFi through no faults of our own.

  • Plusnet Plusnet (@Plusnet) reported

    @jaida9625 Hi, I apologise for the issue with trying to get through to us over the phone. Unfortunately we are currently facing an issue with our phone lines however we are working on this and will aim to resolve this issue as soon as possible. Rafiqe - Plusnet

  • jaida9625 Jaida Esin (@jaida9625) reported

    @Plusnet Hey Plusnet! Why can't I get through to your customer services by phone? Are your lines down? I need help and support please.

  • jaida9625 Jaida Esin (@jaida9625) reported

    @Plusnet Hey Plusnet! Why can’t I get through to your customer services by phone? Are the lines down? I need help & support please.

  • MaldonGirl1966 Anniroo the Essex Gel (@MaldonGirl1966) reported

    Anyone else having problems with "Three" and "Plusnet" ???

  • Bobfrombristol Robert Hall (@Bobfrombristol) reported

    @Plusnet I've cancelled your broadband on 160725, looks like I'm getting a rebate from 170725 to 230725, I mistakenly used the broadband on 170725, Is this a problem ? , I am willing to pay for the extra days usage.

  • Ash_OB Ashley O'Brien (@Ash_OB) reported

    Hi @Plusnet - Please can you cancel my contract and send through the early termination costs please. Thanks Ash

  • carl96469174 carl (@carl96469174) reported

    @Plusnet fix your internet not working