Plusnet

Plusnet Outage Report in Brighton and Hove, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brighton and Hove, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brighton and Hove, England 10/31/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brighton and Hove, England

The most recent Plusnet outage reports came from the following cities: Newhaven.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomUckfield Internet
United KingdomBrighton Phone

Community Discussion

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Plusnet Issues Reports Near Brighton and Hove, England

Latest outage, problems and issue reports in Brighton and Hove and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnDray70 John Dray 🥛🖤🌸 (@JohnDray70) reported

    Good old @Plusnet - had an issue with my broadband speed, contacted it on here, Anoush got back to me (config issue, apparently), much faster now. All sorted professionally in less than half an hour total - 👍 #ThatllDo

  • aklc10 aklc (@aklc10) reported

    @halimmatin @asda_mobile No WiFi calling or signal with Plusnet, so no calls either in or outside the house

  • JulianArthurs Julian Arthurs (@JulianArthurs) reported

    @bt_uk txt to mobile. had a third message since then. I could switch emergency broadcasts off on device or with Plusnet ( my provider) but you never know when a tsunami or earthquake is coming.

  • hsr_rants Helen (@hsr_rants) reported

    @alicemclocky we were on plusnet in second year, we set it up ourselves independently of the landlord and never had any issues!! and it was the cheapest one we found as well, we only paid like £20 a month

  • graham_timson Graham Timson (@graham_timson) reported

    @Plusnet As a user of your mobile network could explain to me what if anything you are doing about the ever-increasing scam messages. It's getting worse by the day

  • 3HandedPoker Ryan ‘CITYROLLER’ O’Donnell (@3HandedPoker) reported

    Due to bad internet I have abandoned the goal of 6k games this month. I will relax this week and study more. Then once the internet is stable and a back up installed I will start a 30 day 6k game challenge. @Plusnet you will be the death of me. #notreliable

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @clark_andy Hello Andy, Thanks for getting in touch and I hope you are well. I am sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy to help. All the best, - Beth Plusnet Sheffield

  • talk_wildlife talk: Wildlife (@talk_wildlife) reported

    @Plusnet Been a customer for 20+ years. Called with an issue about a month ago. Told we need a new router and it would be with us in 3 to 5 days. Still waiting, still have an issue with our internet. Not the best customer service! @ChooseUK

  • rouleur66 Stephen Betley (@rouleur66) reported

    @NRKirby Plusnet. Have had one for a while. no issues. Just a toggle when setting up. Think it cost me £5 from memory.

  • dragon123456654 dragon123 (@dragon123456654) reported

    @Plusnet another line rental increase for my mobile phone - your ***************. How do I cancel my contract please?