Plusnet

Plusnet Outage Report in Brighton and Hove, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brighton and Hove, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brighton and Hove, England 02/09/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Brighton and Hove, England

Latest outage, problems and issue reports in Brighton and Hove and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Entorien Carrie Proctor (@Entorien) reported

    @ShineyCat Huh. Been having a bit of trouble with our Plusnet of late. Have to see if they can redeem themselves.

  • KarenKotze1 Karen kotze (@KarenKotze1) reported

    @Plusnet Find the correct screwdrivers moved my dressing table and all my perfume and mannequins came tumbling down broken.I was very upset and my son came into the room and spoke to the technician. All is still unplugged and he said that he will call back in 1 hour.Plusnet always trouble

  • lucyecakebread lucy cakebread (@lucyecakebread) reported

    Absolutely disgusting service from @Plusnet not even been with them a month. Have had no internet or landline for 6 days. Was promised it would be fixed today! It’s not. So no internet over the weekend #happylockdown 😡😡😡

  • BTC_Sucellus Sucellus (@BTC_Sucellus) reported

    @CryptoCobain Get a second line put in. They allow more than one per property. Works with phone line services and fibre (BT, Virgin Media, Plusnet, etc etc...) just got to be able to afford the bill which isnt exactly an issue for you lol

  • OnZyrx Zyrx (@OnZyrx) reported

    If you want good wifi don’t get plusnet its ****

  • jackkwalters Jackk. 🃏 (@jackkwalters) reported

    Best Buy about joining Plusnet? Customer services saying in a thick Yorkshire accent “don’t worry pal, have a cuppa”

  • KarenKotze1 Karen kotze (@KarenKotze1) reported

    @Plusnet Dont ever sign up yo Plusnet,empty promises.I spoke to plusnet technician yesterday about my bad wifi and was told to unscrew box on the wall and he will get back to me.Still waiting since yesterday.

  • ROTTERTRON Clive Cooper (@ROTTERTRON) reported

    Plusnet is bloody crap. Everyday the router needs resetting at least once. What a load of bollocks

  • KarenKotze1 Karen kotze (@KarenKotze1) reported

    @Plusnet I had nothing but problems with plusnet.Customer service SUCKS.!

  • TELashley Ashley Duncan (@TELashley) reported

    Friday afternoon and whole Internet goes down 😬 @Plusnet said its gonna take up to 72hrs to fix.....🙈 The joys of #WFH #nointernet