Plusnet

Plusnet Outage Report in Brighton and Hove, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brighton and Hove, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brighton and Hove, England 03/21/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brighton and Hove, England

The most recent Plusnet outage reports came from the following cities: Brighton and Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomLewes Internet
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brighton and Hove, England

Latest outage, problems and issue reports in Brighton and Hove and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • WizeOnline43 John (@WizeOnline43) reported

    Hey @Plusnet Tried to sign up to have you as our broadband provider last night. Your website said it could not process our order at this time after taking payment details. Customer services say our money is in a holding account and will take a week to return to us. @plusnethelp

  • swapnilnshilpa swapnil rane (@swapnilnshilpa) reported

    @Plusnet , again repeating same issue of slow internet speed. Can this be escalated to get the good service to customers as per payments

  • mxttsco Matt (@mxttsco) reported

    @swapnilnshilpa @Plusnet Where abouts are you? I'm down in Devon in the South West. Same issue here. Supposed to be getting 30+ Mbps, but keep getting 5 Mbps max quite often. Incredibly annoying.

  • cluffy84 Cloughie 🏆 (@cluffy84) reported

    @ShellEnergyHome I have now had enough of Shell Energy Broadband! I desperately want to return to @Plusnet. I wish I'd never left them. I never use wifi on my phone, neither does my wife. The only things that now use the wifi provided by Shell is the Amazon stick and the.. (1/2)

  • DieselTuning John Devlin ⚽️ (@DieselTuning) reported

    @MartinSLewis Check out the feedback on any Plusnet advert, it’s horrible, I would think hard about switching to them

  • Hunkchunkalmond Tommy Storey 💙 (@Hunkchunkalmond) reported

    @MartinSLewis Think it's about £21 but would rather pay more than be stuck with Plusnet, they were awful up until we left them late last year.

  • GethinHarries2 Gethin Harries (@GethinHarries2) reported

    @Plusnet @UswitchUK Terrible internet company. Currently not gettin what I'm paying for. Internet is extremely slow and disconnects all day every day, how the hell did they win an award for being the best? They're really not.

  • katehardybow Kate Hardy (@katehardybow) reported

    @Plusnet @plusnethelp So yesterday I was told they have to wait 3 weeks for local authority permission to dig up the road. And that if I cancelled BT would be just as bad. Atrocious service and lots of different stories. Really shocked as we just moved our internet for 6 months when shielding elsewher

  • KatyBDesigns Katy B Designs (@KatyBDesigns) reported

    @OpenreachHelp please explain the repeat outages in Lees, Oldham. Plusnet can't say if it's planned or emergency. So far we were off all yesterday and 5hrs off today. Tried ringing you and have never heard anything so unhelpful as the recorded message! Need to work and can't.

  • leeda1974 Anthony j lee (@leeda1974) reported

    @Plusnet @plusnethelp day 3 with no internet and still no closer to a resolution 😤😢