Plusnet Outage Report in Brighton and Hove, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton and Hove, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (67%)
-
Wi-fi (17%)
-
Total Blackout (8%)
-
E-mail (4%)
-
Phone (3%)
-
TV (1%)
Live Outage Map Near Brighton and Hove, England
The most recent Plusnet outage reports came from the following cities: Seaford and Uckfield.
| City | Problem Type | Report Time |
|---|---|---|
 Seaford |
Internet | |
| Uckfield |
Wi-fi | |
| Brighton |
Internet | |
| Uckfield |
Wi-fi | |
| Seaford |
Internet | |
| Hove |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brighton and Hove, England
Latest outage, problems and issue reports in Brighton and Hove and nearby locations:
-
KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
-
Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
-
RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
-
Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
-
The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
-
Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
-
KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Liam McAwesome Eve
(@liameve) reported
Absolutely livid that our internet has been down since Friday 31st, and now being told by @Plusnet that it might not be fixed until the 10th! Please advise who I can contact to compensate me for the additional mobile data I’m now going to have to pay for, through no fault of mine
-
Percy The Prinplup 💙 🐀
(@pprinplup2) reported
I've not been paid by either BT or Plusnet to tweet this. I'm just a customer who's sharing their experience.
-
🐾 🐈⬛ චᆽච Lucky Nigel Cat චᆽච 🐈⬛ 🐾
(@VictorMeldraw) reported
@jo2107 @plusnethelp @Plusnet They are being too vague. (1) can U change Plusnet mobile current plan? (2) how long before Plusnet mobile moves to EE & what prices / will they protect tariffs? Bad PR to close to new customers & not reassure current.
-
linda fraser
(@lindafraser13) reported
@Plusnet I sent you a DM at 12.46 yesterday (3/4/2023) and it’s now 17.26 on 4/4/2023 and I’ve had no reply. Terrible customer service
-
Matt
(@Matt20945936) reported
@Plusnet I have not received a response to my complaint in months and have today noticed a credit marker on my file
-
Lesley Jones
(@LesleyAJonesx) reported
@Plusnet Internet suddenly stopped working, followed the "troubleshooting" instructions & that shows "connected" but it's not working.
-
maviczap
(@maviczap) reported
@premnsikka Just got my lasted bill from Plusnet, up from £29 a month, to £41. Service hasn't changed, looks like I'll be switching this week as I'm out of contract.
-
Curly Hooligan
(@CurlyHooligan) reported
@andrewwhyman Yeah, it's a pretty rural area. BT now aren't the ridiculous price they once were, especially exploiting new customer offers. Once billed £52/month for 25-30Mbps. Switched to PlusNet for £18/month after that. I'd happily upgrade now to a fibre package but I'd get the same speeds.
-
Peter Jeffries #IsleofWight ENGLAND, UK.
(@BILDERBERG_GP) reported
@Ofcom @e_emobile @Plusnet Ofcom... There has been virtually no EE mobile service on the Isle of Wight for nearly 2 weeks. Currently, I'm on aeroplane mode here. No body seems bothered by a simple service connector problem. Its nothing less than a disgrace. Sort it !!
-
Percy The Prinplup 💙 🐀
(@pprinplup2) reported
No internet on #virginmedia? Go to @Plusnet instead! I've never been let down by their @BT_uk-backed broadband.