Plusnet Outage Report in Brighton and Hove, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton and Hove, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Brighton and Hove, England
The most recent Plusnet outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Uckfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brighton and Hove, England
Latest outage, problems and issue reports in Brighton and Hove and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Amy_Newby
(@amynewby) reported
@Plusnet are ridiculous. Couldn't fix our internet after we renewed the contract, cancelled 4days into the 14days cooling off period yet now trying to charge us a full cancellation fee! CS are no help, 3 manager call backs requested but not had 1. I'm going to trading standards.
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Glenasawrus
(@Glenasawrus) reported
@Nemesis3000 Best in the area for us is plusnet tons of people I know are on them. Better service speeds and when there is an issue they actually sort it
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SlowPsycho
(@SlowPsycho) reported
@theroyalfactor @Plusnet I can think of one where they insisted you use FB Messenger to contact customer services, then suddenly they can't reply on that anymore so you have to email. Maybe it was to do with all the customers they were blocking on Facebook for highlighting their 8 tentacled shadiness.
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mememememe
(@dontasciime) reported
@Plusnet why does the email say setup account now and the hyperlink for that takes you to a login page and not a setup page
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PaulaThinking
(@PaulaThinking) reported
@Plusnet we have not had mobile phone service since Monday. Why? When is it coming back? Why no obvious info on your website?
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Dan B
(@DanBalmbra) reported
@Plusnet Internet service down for me in Portsmouth, anything going on your end?
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Anton Cruz
(@NoLabelAssigned) reported
@Plusnet Well you may say you will behave differently to what the T&C's allow but how can I know you would be more reasonable than just cutting off the service?
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Anton Cruz
(@NoLabelAssigned) reported
@Plusnet Hi, Considering joining Plusnet on a monthly SIM only contract. Spotted this in the terms & not sure what it means exactly. “22. Our right to suspend your service…” “22.1.5. ... (if) you fail to maintain an active Direct Debit on your account…”
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PaulaThinking
(@PaulaThinking) reported
@Plusnet There is a known issue on EE but we have had no info from Plusnet. No info on your website either. It is supposed to be put right by this evening but it has taken much too long to fix
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Keni O'Neill
(@LothiansKeni) reported
@Plusnet Actually, there is. I've just noticed that I'm getting charged more than I thought & would be on a cheaper (approx. £10/month less) deal as a new customer. What can I do about that?