Plusnet

Plusnet Outage Report in Lewes, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lewes, East Sussex, England 02/21/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • supercreep303 Scott (@supercreep303) reported

    @jonboi68 @Plusnet I'm sat down?

  • jonathanoakes1 jonathan oakes (@jonathanoakes1) reported

    @Plusnet internet has been awful last few days and Is now totally off. Can’t get through to you so guess it’s a known issue. Can’t you at least update people.

  • liamch_88 Liam Charlton (@liamch_88) reported

    My grandparents are shielding and can’t make outgoing calls! Can’t see what’s going on their account online. 24hrs later and no reply, can’t even sit in a queue on the phone because it automatically hangs up. Shocking service this @Plusnet @plusnethelp

  • keavaoloan Keava (@keavaoloan) reported

    @Ela44 @ThreeUKSupport It’s bizarre! We’ve been having wifi problems with Plusnet as well, so I can’t even use wifi assist for dialling. My work calls were dropping all day, to the point I had to clock off early. So frustrating.

  • kerrylowen Kerry Weston (Owen) (@kerrylowen) reported

    @Plusnet cont.. It's constantly says not connected. IT help for employer says nothing wrong there end and no other person wfh there has this issue so its a plus net issue. No good enough

  • Phil_Elwell Phil Elwell (@Phil_Elwell) reported

    @Plusnet Hi there - relating to query #204444940 with your customer help team in September 2020, I'm still experiencing connection problems and would like to terminate my broadband contract early without penalty. I can't get through to your helpline constantly busy

  • Lewis94795426 Lewis (@Lewis94795426) reported

    @Plusnet @plusnethelp I am slightly surprised having been you customer for the past few years to receive an email offering me a great renewal deal of just £26.99 a month - then checking your website to find new customers get a deal of £24.99 per month.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @vicviccollins Hi Victoria, thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to arrange the cancellation of your contract here, please call 0800 013 2632 and my colleague will be able to help. - Will.

  • GemmaWebster81 Gemma Webster (@GemmaWebster81) reported

    @plusnethelp day 3 of not being able to get through to customer services to report the zero internet service. And no reply here. I will be leaving plusnet, this can’t go on. I would all day if needs be to talk to the adviser but you can’t get in the queue, it won’t let you!!

  • GlynTW Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England

    @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.