Plusnet

Plusnet Outage Report in Lewes, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lewes, East Sussex, England 01/23/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sally_dale66 Sally Pedley (@sally_dale66) reported

    @Ofcom I am SO sick of @plusnethelp @Plusnet internet not working. Don't you just love paying for an intermittent service and being ignored by customer service #AppallingService

  • aemulantes dave (@aemulantes) reported

    BRILLIANT! Our @plusnet service is ready. But they’ve changed our home phone number. GREAT! But aren’t going to use it. This isn’t what we signed up for. I’m not going to go through the phone book to update all our contacts. That is not going to happen. SKY here we come.

  • ChrisFx11 Chris Fx (@ChrisFx11) reported

    @Plusnet Service awful. I will be moving at the end of my contract.

  • JackieFoy6 Jackie Foy (@JackieFoy6) reported

    @Plusnet Ordered a SIM on Friday 11 December, SIM now active and being charged, still no sign of SIM - help! Also ported my number across without SIM being delivered

  • aemulantes dave (@aemulantes) reported

    Any legal experts out there. Does the fact @Plusnet failed to comply with their start date mean they are in breach of contract? If so I’m cancelling the direct debit and going back to SKY. At least they provided a service.

  • ItsLikeMeg_ Megan (@ItsLikeMeg_) reported

    @plusnethelp Hi Plusnet, we got our new box set up and ready to go on activation day yesterday but still no sign of Internet today! Followed all the steps a million times and still sat here rinsing our mobile data waiting for a solution! HELP

  • DrakhMice Dark Mice (@DrakhMice) reported

    @openreach_help Broadband been down nearly 24 hours now. Supplier Plusnet tell me it's multi-supplier issue, 100s of homes affected & Openreach are responsible. I can't find any information anywhere about whats wrong & when you are going to fix it. exchange is STSHABY

  • shellxalba Michelle (@shellxalba) reported

    @Plusnet @plusnethelp why is your service so awful and why can't I get hold of anyone to sort it? Been trying since yesterday, live chat disabled, multiple phone calls, the longest lasted 55 minutes and still no response, private msgd on here, still nothing!

  • wehatehowardweb dave bone (@wehatehowardweb) reported

    @JuliaHB1 @VodafoneUK Change to Plusnet Julia on EE network 👌

  • bokonudom Bassey Okon-udom (@bokonudom) reported

    @Plusnet mobile no.07529219830 notice to cancel contract end 1/10/2020. Bills dept pls contact ur cancellation dept, don’t send further reminder. I’m not in the UK since 29/9/2020 hence unable to call