Plusnet

Plusnet Outage Report in Lewes, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lewes, East Sussex, England 12/04/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lewes, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomHailsham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ianbillmorris Ian Morris (@ianbillmorris) reported

    @Plusnet What exactly is going on in Chesterfield? A bunch of us are all having the same issues, Openreach tell us that the issue is with you and your Ops team are aware and they are going to call after call with your customers in the area, but your service desk 1/2

  • GeriatricEmt GeriatricEMT 🚑🚓🚒🚀 (@GeriatricEmt) reported

    @ParrotLegal @Plusnet Grrrr...I can relate to the frustration, had similar issues with Southern Electric a few years ago.

  • Ericdun19416783 Eric dunn (@Ericdun19416783) reported

    @Truth7898Lee I'm with plusnet and never had a problem in 4 years,

  • jason_auburn Jason Auburn (@jason_auburn) reported

    @Plusnet Hello, I submitted a complaint to your ceo overnight, I assume this will be picked up on due course?

  • GavJamDob Gavin James (@GavJamDob) reported

    @Plusnet Day 1 with Plusnet, internet has gone down completely 🙈. Is this a sign of things to come?

  • vickybarlo Victoria Barlow (@vickybarlo) reported

    @plusnet only provides a phone no for closing account when you can do everything else online. So much for companies making it as easy to leave as it is to sign up. Current wait on phone is apparently 20 minutes. Worst decision I’ve ever made was using this lot and I was a smoker!

  • natsc0tt Natalie (@natsc0tt) reported

    @Plusnet switched over to yourselves as a provider and today was my switch day, I had the confirmation email my broadband was ready to go 2 hours ago yet my router is not turning on whatsoever, been trying for half an hour and no lights are on nothing, can someone help please

  • Philllb49Phill Phill Bunton 🇺🇦💙👑🇬🇧 (@Philllb49Phill) reported

    @StuartLussi @Plusnet You have 24hrs to answer/resolve or I will cancel y

  • dcarlson13 DAVID (@dcarlson13) reported

    @Plusnet it really hasn’t been ‘straightforward’ to sign up a new account online. You’ve taken payment, but no account set up and page said no payment taken. Spoke to your customer services and told I need to wait 5-10 days to get a refund, and to call back if I haven’t received!

  • johnlyons40 John Lyons (@johnlyons40) reported

    @Plusnet hi I'm having a problem sending emails to a Hotmail account