Plusnet Outage Report in Lewes, East Sussex, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (15%)

3. 

   E-mail (10%)

4. 

   Total Blackout (9%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

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Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

• Greg Short (@gregpaulshort) reported 6 minutes ago from Haywards Heath, England

  @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

• KarenAms (@KarenAms) reported 15 minutes ago from Brighton and Hove, England

  Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

• KarenAms (@KarenAms) reported 37 minutes ago from Brighton and Hove, England

  Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

• The Physio Rooms (@ThePhysioRooms) reported 48 minutes ago from Brighton and Hove, England

  @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

• Mary Greet (@crazeemary82) reported 59 minutes ago from Hurstpierpoint, England

  .@Plusnet based on an experience with a recent bill, I would never use your service again!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Rach 🌻 (@rachcoon) reported 9 minutes ago

  @Plusnet 15 hours without Internet. I pay for this service...

• • • ＫＥＶＩＮ ＰＥＡＲＳＯＮ • • (@kevkerpow) reported 10 minutes ago

  @Plusnet @grqc Yep....still down. Over 24hrs now..not good. Lack of information from Plusnet is dire!!

• Rach 🌻 (@rachcoon) reported 10 minutes ago

  @Plusnet its now been a full 24 hours without connection. Is anyone going to try to help without automatic replies?

• escape-the-mainstream.co.uk (@chasingbrownies) reported 13 minutes ago

  @FiMBeckett @Plusnet Just cancel.payment with your bank

• George Czernuszka 😷 #GTTO to Survive (@ChorltonGreen) reported 17 minutes ago

  Another day, another @plusnet outage. Down since 9.00 for me.

• Fi (@FiMBeckett) reported 17 minutes ago

  @Plusnet just can’t believe as a new customer I ordered broadband & phone service from you mid August with a 5-7 days connection, you said connection would be 19 Sept and now you are saying 30 Sept…. Appalling start to@our relationship

• #GTTO 💙🕷️ 🚴 ❄️ 🇪🇺 she/her Brizzle #BLM #Woke (@oops_herewego) reported 18 minutes ago

  @Plusnet Just stop it with the auto "earlier today" BS, we are STILL DOWN, f*cking fix it but more importantly, give us updates, jeez .....

• Naz (@naz2012) reported 20 minutes ago

  @plusnet your need to embrace social media and TELL people when there is an outage with a resolution time. It’ll prevent huge call volumes. Your status page wasn’t updated and neither was a pre-recorded message on your support line. #basics #fail #outage

• Andy Somerset (@andrewsomerset) reported 22 minutes ago

  @plusnet, is this another day without broadband!? I’m still not working!

• Mike P (@BuryCasual87) reported 25 minutes ago from Plymouth, England

  @Plusnet Any idea what's going on with your service? The WiFi keeps cutting out numerous times a day and even numerous times an hour. All day yesterday it was doing it and once again the same this morning. Getting quite annoying now