Plusnet

Plusnet Outage Report in Lewes, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lewes, East Sussex, England 01/24/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Lost_lou Luisa (@Lost_lou) reported

    @Plusnet is there an issue with your website i cant log in

  • RossMatthewGat3 @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

  • jane_touil Jane Touil (@jane_touil) reported

    Switch fromJohn Lewis broadband (provided by Plusnet) to Plusnet was set for 21 Sept. On 20th I had no internet so contacted Plusnet Support. They restored Internet on the new router & said they had completed the switch over. 2/

  • Lou83018235 Lou (@Lou83018235) reported

    @Plusnet ..so someone can just make a claim on my BT landline and cancel my broadband.. and it will take 10 to 14 days to reinstate..

  • UnitedProbe Harry Probert (@UnitedProbe) reported

    @Plusnet can’t get through to you on phone as it’s saying number is unavailable, just wanting to know how long is left on my contract as I want to upgrade to full fibre. Any help would be appreciated.

  • nptweetings Dan Ludlow (@nptweetings) reported

    @Plusnet Hi Mike. The issue is in-hand, thanks. I phoned Plusnet about it on Thursday. External line fault that Openreach should be fixing tomorrow.

  • jane_touil Jane Touil (@jane_touil) reported

    Then I got a bill from John Lewis. The account was NOT closed. Plusnet is double charging me! They said they would sort. John Lewis emailed yesterday to say account closing & internet service would stop. 4/

  • marczac84 Marc (@marczac84) reported

    @anthodgsoncpfc @SkyHelpTeam Think there’s a bigger problem as my Plusnet broadband is down as well. I’ve been given a estimated fix time of 21:30.

  • Tmd26081 Tmd2608 (@Tmd26081) reported

    @Plusnet Your incorrect cancellation email yesterday to my elderly parents caused great concern and upset. No phone contact or email to explain and no notice, is this really how you treat your elderly customers?! #complaint #customerservice @Ofcom

  • Plusnet Plusnet (@Plusnet) reported

    @annsie10 Hey Anne, hope you're okay? sorry to hear about that, I understand it is a difficult time at the moment.. There is our customer options team that can have a look into the account for you, they can discuss a cancellation and go through options with you. Chelsea-Plusnet Sheffield