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Plusnet

Plusnet Outage Report in Lewes, East Sussex, England

Why is my Plusnet service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Lewes come from postal codes BN7 .

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Lewes, England

The most recent Plusnet outage reports came from the following cities: Brighton, and Lewes.

CityProblem TypeReport Time
Brighton Internet 22 days ago
Lewes Internet 23 days ago
Brighton Phone 4 months ago
Newhaven Internet 6 months ago
Newhaven Internet 7 months ago
Brighton E-mail 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • crazeemary82
    Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms
    KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • robinschlochter
    RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • ThePhysioRooms
    The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms
    KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • gregpaulshort
    Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Andrewislington
    Andrew (@Andrewislington) reported

    @warmoaran3s Well customers weren’t migrated over, Plusnet was just killed and EE conveniently offered cheap deals at the start. I almost certainly think it’s a loss. Plusnet are a great player in the market, bringing affordability to a rather unaffordable network. It was simple, no fuss

  • Buttoncrew
    JoannaCB (@Buttoncrew) reported

    @Plusnet I have issues with the speed of my wifi and it keeps cutting off. However it’s in my dad’s name and he’s away, and wants me to sort it. What details do I need.

  • stewartatkinso6
    stewart atkinson (@stewartatkinso6) reported

    @Plusnet hi an you help. My fibe has gone down. Got Loss of signal on the box. Mr Atkinson 3 st itha Rd Selsey PO20 0AA

  • HazelR74
    Hazel Robertson (@HazelR74) reported from Ulsta, Scotland

    @Plusnet my out going email is not working. How long before it starts again please?

  • laurajayne44
    💥laura jayne💥 (@laurajayne44) reported

    @Plusnet shocking service! Tried calling several times & send DM’s on here but no response! Maybe its time to find a new provider!

  • Tigercatgirl
    RSG (@Tigercatgirl) reported

    @Plusnet Can't send an email as it states I've exceeded my limit but only tried sending 1. Nothing unusual in sent items. Looked online and see info re transfer to Greenby but I haven't received any communication about this. My email is essential. What's happening please? Help!

  • HumanityReality
    ☆XEye☆🌍🎶🎧 (@HumanityReality) reported

    Are you down plusnet @Plusnet

  • Sonyi84
    Sonia Paine (@Sonyi84) reported

    @Plusnet @plusnethelp NOT HAPPY CALLED SEVERAL TIMES AS NO SERVICE AND STILL NO INTERNET #timeforanewserviceprovider 😡🤯

  • SarahDa63774361
    Sarah Danielle (@SarahDa63774361) reported

    @Plusnet hello, is PlusNet down now please?

  • laurajayne44
    💥laura jayne💥 (@laurajayne44) reported

    @Plusnet could someone please check my DMs! I have been trying to contact someone as the app says a technical issue has restricted my internet access! Its been a week now & no response from anyone!