Plusnet Outage Report in Lewes, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lewes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Lewes, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Seaford, Brighton and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Seaford |
||
| Brighton |
Internet | |
| Brighton |
Internet | |
| Hove |
Internet | |
| Brighton |
Internet | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Harry 🇪🇺 📷 🎸 🕹
(@Grumpyrocker) reported
Fair play to both Plusnet and BT; fabulous friendly service from both once the phones were answered.
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AJ Omega 🌈
(@HeyItsAJOmega) reported
Hey @Plusnet, my home internet connection has been dropping out repeatedly all morning. I've tried restarting router multiple times to no avail, & I'm almost certain problem isn't in the house. Need a stable internet connection for work, so any assistance ASAP would be grand!
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Tom Davies
(@1TD) reported
Always haggle the customer service rep on the phone when renewing a contract. Took me 20 seconds for Plusnet to offer £28.99 a month, down to £25.99 and finally £24.99 a month for 18 months. Cheeky buggers.
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Harry 🇪🇺 📷 🎸 🕹
(@Grumpyrocker) reported
Fair play to both Plusnet and BT; fabulous friendly service from both once the phones were answered.
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Joseph Kelly
(@Saltnpepper4eva) reported
@JennyBratty @Plusnet I’d also think about telling @Plusnet you can’t afford your current contract. They have. Legal responsibility to help you where they can, they might be able to reduce the contract you’re already on. Eg Circumstances have changed since you signed the contract
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Connor 🇺🇦
(@Diddylol_) reported
@HadesXIX Don’t think it’s too bad actually, switched over from Plusnet cause it actually worked out cheaper
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Harry 🇪🇺 📷 🎸 🕹
(@Grumpyrocker) reported
Fair play to both Plusnet and BT; fabulous friendly service from both once the phones were answered.
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Plusnet
(@Plusnet) reported
@ally_mcmurdo Hi there Ally, I'm really sorry about the issue with your number port. Can you please send us a DM with your mobile number so we can look into that and advise further please? - Adam - Plusnet Sheffield
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John Seto 🏴 🇪🇺 🚴♂️ ✈️ 🚅
(@john_seto) reported
Hi @ShellEnergyHome I need to move my father-in-law away from his current broadband provider (@Plusnet) as I cannot help him renegotiate his contract. If I were to move him, can he add me as an authorised contact on his account and would I be able to renegotiate his contract?
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Marianne
(@Maribellmouse) reported
@Plusnet @292CAN Yes tech issues happen and for the first few customers you wouldn’t have known it would happen. But I now know you were aware of this issue before I even signed up and asked for my number to be ported - you should have warned customers of this issue!