Plusnet Outage Report in Lewes, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lewes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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David Russell
(@davidjrussel) reported
@MartinSLewis I switched from EE to Plusnet and then BT Mobile as had better packages. I had to cancel both as even though they both run off the EE platform the signal is strangled and much worse. Maybe better in big towns/cities but something to consider in rural areas @MartinSLewis
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Cristina Muntianu
(@CristinaMuntia1) reported
@Plusnet the worst customer service ever! False promises, very disrespectful tone of voice and no care and empathy for their customers! Hugely disappointed with my broadband choice!
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Plusnet
(@Plusnet) reported
@felixeve Hi there Felix, I'm really sorry for how long it's taken for us to reply, we're much busier than usual at the moment I'm glad the issue has been fixed but please feel free to get back to us on a DM with your username if you need any further support. - Adam - Plusnet Sheffield.
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tcfi
(@tcfioftfic) reported
@Plusnet a number of our Members of The ******* Idiots Club are having problems with their Plus Net Broadband connections. Is this due to the heatwave or some other problem? tcfioftfic
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G 14
(@G1434774236) reported
@thecraigmurray love your comedy, never knew you were the face of plusnet wtf!
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William Davey
(@caffeine_crazy) reported
@Plusnet is there a problem in the DT9 area? I’ve been getting terrible connectivity and less than 10Mbps on fibre all evening…?
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roberta faccioni
(@robertaf77) reported
@Plusnet I am getting messages and emails telling me I used 105, 30%, 50% of my smartcap. I did not. Are your system having issues?
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Jonathan Morris
(@MorrisJonathan) reported
@Plusnet It shows up but says "unable to connect to this network". A few retries usually sorts it. Reboot of the router otherwise. I'll probably hard wire that one. Happens once in a blue moon on other devices that try to connect (which are all much further away from the router)
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Ian Watson
(@orchard_end) reported
@Plusnet Only been a customer for three and utterly brassed off with Plusnet. Why on earth don't you warn people up front that if they include a PAC code in the order there is a great chance their number will be ported and so cut them off while waiting for the new SIM to arrive.
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Felix Eve
(@felixeve) reported
@Plusnet Ok, you fixed it. Shame you help phone line was down and you don't respond here either :(