Plusnet Outage Report in Lewes, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lewes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Watt
(@thomad_watt) reported
Absolutely flaming with Plusnet. They have hiked my bill up to £30 a month from £26.99. How am I supposed to afford this. Without even telling me. Crooks as always and wished I never went with them. Biggest regret of my life as things are dear enough!🤬🤬🤬🤬🤬
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Sparrow
(@Linguafranky) reported
Plusnet mobile. Are they really here to help? 2days without a phone after my new SIM failed after a week. Now I have another new SIM and still no service. Hello #@plusnet …..anyone there?
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JemuzuDesu
(@itoshigo_yo) reported
@Alexosoi @TalkTalk Had so much trouble with Plusnet recently. Spent many hours on the phone after getting multiple delays and cut services… hope you’re online now
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Gravin
(@gravula) reported
@NeilZammit5 @Plusnet @ktnolanxx Same problem. Been two weeks now. Poor communication on issue from Plusnet, no indication if or when it will be sorted. Couldn’t cancel within the 14 days or number would be lost. Have had to get another sim and as soon as I can I will be requesting a PAC and a refund.
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petr h
(@maestropetr76) reported
@Plusnet Hi Emily in past 6 days I have restarted device as many times as I haven't done in year. And No still Is NoT working. Turn off sim out NOT working. Flying mode Not working. Manual network Not working. So what did yr team fixed?
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Plusnet
(@Plusnet) reported
@lhogg01 Hi Leo! Sorry to hear you're looking to cancel, I'm more than happy to have a call back arranged for you. Are you able to DM your username and number to contact you on please? Please note we can only call UK Landline & Mobiles. - Curtis, Plusnet Sheffield
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Sean The Mondasian Cyberman
(@WhoPotterVian) reported
@Plusnet Please sort your useless internet about. It's utterly pathetic when it takes an hour and fifteen minutes to stream a forty five minute episode of Moon Knight, because your poor quality broadband is not up to the job.
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Michael Lahiri
(@MichaelLahiri83) reported
@Plusnet 1 hour and 26 mins on the phone to you today, to be told they can arrange a manager call back withing a week! Seriously? Counting down the days until my contract is up!
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Scott
(@Rincewind_13) reported
@benmcfc I wouldn't use any network but EE, best speeds and coverage and no roaming charges. Plusnet's been excellent.
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Plusnet
(@Plusnet) reported
@EmjayRox1 Hi Emma. I'm very sorry for the porting issue and for the inconvenience caused. Our team believe that this should now be fixed. Please restart your handset and let me know if it's still not working after that. Regards, Emily Plusnet Leeds 🌞