Plusnet Outage Report in Lewes, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lewes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Lewes, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Hailsham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Norman
(@BeldomN) reported
@LizParkin3 I contacted @Plusnet customer services today and I must say they were very good. Sending out an engineer on Monday. Fingers crossed.
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snowman
(@georgepickburn) reported
@Plusnet My bill has gone into wild oscillation after I elected to renew: Mar £42.43, Apr £20.49, May £30.49. I looked at the Apr and May bills but I can't understand the credits, debits and discounts shown. Looked on web/help - no joy. Please explain what's going on?
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NorthRoadCycles 💙
(@NorthRoadCycles) reported
@Plusnet Done all that, it's rubbish. You basically attached modern tech to decades old wires. I'll be ringing to cancel tomorrow
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Phil Wiffen
(@phil_wiffen) reported
@pwh1skey @Plusnet Ah, that's infuriating 😔 I got put through to Sales, and they set me up as a new customer, and moved some of my details over from my old account to speed up the enablement. Have they tried that route with you?
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Richard Szabranski
(@rszab) reported
@Plusnet Spent 20 mins on phone to support and no answer so: Phone line went dead yesterday evening and no VDSL either. This morning VDSL back but line still has no dial tone but very loud crackles. Number : 01386751738 Followed your troubleshooter but comes back as "UNCLEAR"
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Gazz_59
(@GaryBowles2) reported
@grayomtb @plusnethelp Had loads of problems with plusnet 😩
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Darren
(@bizzehdee) reported
@NorthRoadCycles @Plusnet @plusnethelp You should get them to remove it anyway, plusnet has always been one of the worst providers in terms of reliability and customer support
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Mark Monro Should Be Doing Housework 🏳️🌈
(@ThatIdiotMonro) reported
@Plusnet Plus, I have neurodiverse kids, who have sensory issues. An intermittent, unstoppable static noise isn't great for them. And turning off the 5GHz capability isn't a solution. I'm not paying for a service without full capability.
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Alexander Ross 🏁⚔️
(@MegaTechCorp82) reported
@Plusnet Plusnet, what on earth is going on with your service? I've been a customer for years and this has been the worst sustained service I've had. Constantly dropping off, up to a dozen times a day. Are there works in the area disrupting services? Any info, timescales etc.?
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Cassidy_msv
(@CassidyMsv) reported
@Plusnet My Internet is down again the third time this week and im working from home.