Plusnet Outage Report in Lewes, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lewes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie McIntyre
(@_JamieMcIntyre) reported
@jdmc_alli1 @Plusnet Have a look on the Plusnet community forum - far more help from fellow customers than the vacuous & complacent official 'updates'
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Stephen Welling
(@stevewelling15) reported
@Plusnet @blbuckley63 yeah, it's not working that well on all email clients, and still some emails are lost.
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Sophie lake
(@sola987) reported
Hello @Plusnet , my email has been down for 3 days now, are you going to fix it please?
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Robert Hill 🏴🇬🇷🇪🇺
(@RobertMHill) reported
@Plusnet It seems very much that none of your guys work 24/7, whereas many of your service users do, or rather would if you managed to fix your service. You keep saying it is OK when it is absolutely not. You are now staying off Twitter it appears.
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samantha
(@samyidcharteris) reported
Fekin @virginmedia are **** how many times is my broadband going to pack up this week... anyone know if #plusnet any better?
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Josh
(@JoshCorley14) reported
@Plusnet Hello, this still has not been resolved. When our service was down for 5 days we were told we would get £8 off per day. I was then charged for an extra month, and only got a £5 refund? How has this still not been sorted properly. Absolute joke.
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Kelly Hughes
(@kellylizzy81) reported
@Plusnet I checked the coverage checker before signing up to EE which said coverage would be great. Unfortunately I am having issues with very little or no signal at home (where I previously have had excellent signal with other providers). Is there a problem in the CH6 postcode?
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Elvis McGonagall
(@ElvisMcGonagall) reported
Hello once more @Plusnet - "some customers may be experiencing difficulties". Yes - for 4 days now. Still can't receive or send emails. Still no explanation. Pitiful customer service. I'm looking for another ISP because this is useless. What is going on?
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Martin Harwood
(@skyhookfiddler) reported
@Plusnet @KevRJones “Alexa - show me an example of terrible customer service”
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Neale McGeever
(@nealo88) reported
@Plusnet I had my router installed by Open Reach by 1pm yesterday, why doesn't it work? Someone on your phone service said it would be on by midnight last night. Hope I'm not being charged for this week without wireless?