Plusnet Outage Report in Lewes, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lewes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rich
(@recaro001) reported
@plusnethelp I have had my plusnet broadband a few months and the wifi is constantly dropping out. The speed check I do on my laptop looks fine but I regularly have issues with teams freezing which is a new issue since I switched from sky
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Highwaylass
(@highwaylass) reported
@rhydsnewi @Plusnet @plusnethelp Also I pay 30 quid a month already, I can’t afford to shell out on top of that for hardware to make the service I pay for actually work.
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Mike
(@mcuk2014) reported
@plusnethelp Awful customer service from Plusnet. Since placing my broadband order almost a week ago I have been passed from pillar to post and no one cares. My "go live" date keeps being pushed back and I have no broadband as I have just moved into a flat (rent). Poor service.
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Ashleigh Hill
(@Ashleig35284200) reported
@Plusnet my broadband is down, I tried phoning for a total of 4 hours yesterday and no answer. Can someone respond
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Judith Lucy-Borden
(@BordenLucy) reported
Left @plusnet @plusnethelp 4/11/20, transferred to new ISP. They’re still taking payment from me - 3 so far - for a service they’re not providing. Contacting Plusnet is a nightmare so am glad I left after decades with them, just want my money back though!
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Philip Morrish
(@philmo999) reported
@XMightyRed @SQRLTV @virginmedia Funnily enough - only option was sky (and their shocking customer service) or BT (who of course own Plusnet). Virgin are not available (which seems like a good thing).
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Beatrix McIntyre
(@BeatrixMcIntyre) reported
@Plusnet I was on hold for 37 minutes, and then you dropped my call. This is appalling customer service.
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Highwaylass
(@highwaylass) reported
@rhydsnewi @Plusnet @plusnethelp Yes. Didn’t help.
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Sandy harrison
(@harrtab) reported
@plusnethelp Really unhappy at the deteriorating service from Plusnet. Zoom sound is terrible to others and our video flicks between colour and black and white. This is not what I signed up for. Please sort asap
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Neil Smith-Jones #FBPE 🇪🇺 🇬🇧
(@NeilSmithJones) reported
@plusnethelp @plusnet Off the air again this morning, of course the service status page is all green...