Plusnet

Plusnet Outage Report in Lewes, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lewes, East Sussex, England 02/20/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • fmkhan213 F. (@fmkhan213) reported

    Having the worst few days of switching to @Plusnet, firstly I didn't receive the sim for 13 days, part of it thanks to @RoyalMail. Then when I popped it in, I am not able to connect to internet. I am out of any kind of mobile internet for about 6 days now!!

  • Timmynivs Nivsey (@Timmynivs) reported

    @mbga_uk I use PlusNet. They're probably no better or worse than any other, but their call centre and support is excellent, especially on their mobile phone side. I'll be sticking with them.

  • SarahMonocromia S J Archer Photography (@SarahMonocromia) reported

    Please #plusnet sort out my connection It's been down since Thursday. Am I am tired of calling the help line. Nice as they are. Feels like nothing is happening!

  • Plusnet Plusnet (@Plusnet) reported

    @digichocolate Hi there Saena, I'm sorry you need to cancel, that's not something we could help with over social media but please give us a call on this number which can be accessed internationally: +447953966500 - Adam - Plusnet Sheffield

  • Billy_Dawson01 Billy Dawson (@Billy_Dawson01) reported

    @Alexand34346099 @fullback03 And I work for plusnet, your worst nightmare !!

  • Ash_Squires ⚽1919 LUFC ⚽💙💛 (@Ash_Squires) reported

    @Plusnet I haven't had mobile phone reception for 2 days is there an issue with the EE network?

  • unogemini Jabber 👉🏻💥 (@unogemini) reported

    @Plusnet Thanks. I just don't understand how 4 engineers have been sent out to me now and none of them have spotted this issue? Was also meant to receive a call from a manager about this ongoing issue - that hasn't happened either!

  • HelpUsBuy FirstTimeBuyers (@HelpUsBuy) reported

    @Plusnet Yesterday myself and my partner (both plusnet mobile) had no signal between ~9am-5pm. Today the signal has just dropped again. Is there a known fault in BS24 postcode?

  • GreenTeaSnek GreenTeaSnek (@GreenTeaSnek) reported

    @gentlebite_ @Asuthe1 @itsBeeChu Out of that list I would go BT/Sky. Both are ultimately **** to deal with, but tbh all of them are. From experience Vodaphone/Plusnet have more outages. Virgin will just lie to you on the phone. BT from personal experience is the more consistent option as sky dropped out alot

  • Elleayy4 E A (@Elleayy4) reported

    @Plusnet I Need a response urgently, somebody else could be using my internet right now as you’ve delivered it elsewhere ?? But nobody seems to respond or help? This is disgusting @Ofcom @Plusnet