Plusnet

Plusnet Outage Report in Lewes, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lewes, East Sussex, England 02/16/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • InsertFunny stephen pope (@InsertFunny) reported

    @plusnet Hi, I'm looking to cancel youview and by sports from my current package but can't find out who I can call to discuss. Can you help?

  • jane__young Jane Young (@jane__young) reported

    @Plusnet How much compensation should a longstanding customer receive after a stressful week with no broadband (lost it on the day I was switching to faster Thinking face) and endless hours on the phone trying to sort it? £20! Thanks @plusnet , I feel very valued Smirking face

  • xtr3me1234 ex-tream (@xtr3me1234) reported

    if i can get over 1k bitrate (which shouldnt be taking ages to fix plusnet ffs) i will be live soon

  • maxihinds4 Maxine Hinds (@maxihinds4) reported

    @MoodyTractor @Plusnet Me too worst internet EVER

  • RetroOwenttv RetroOwen (@RetroOwenttv) reported

    @Plusnet I’ve already done all these from the last time I contacted you!! in the 4 months I’ve had your intern it’s been awful !!

  • jimboharris Jimbo (@jimboharris) reported

    Real disappointment from @Plusnet as the Openreach engineer refused to put the wire in my loft with all my network devices - which was on the order notes. I am now left with a contract but no connectivity? Openreach engineer cited health and safety but Virgin had no issues?

  • Maaaattoooo Matt Girling (@Maaaattoooo) reported

    @Plusnet Hi I have left a comment on the question describing the issue, please let me know if this is okay

  • RetroOwenttv RetroOwen (@RetroOwenttv) reported

    @BikesGilly @Plusnet Happens all the time I’m done with this internet ! They need to cancel my contract ASAP !

  • jimmerc25 James Cummings (@jimmerc25) reported

    @plusnet 20 mins on hold now, broadband installed yesterday, constantly down, useless.

  • mblingane Mimi 🅾️+ (@mblingane) reported

    @Plusnet I’ve lost my broadband. Follow the instructions. Light briefly goes blue and then back to orange. Instructions don’t work. Help