Plusnet Outage Report in Lewes, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lewes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Snah Bhatti
(@SnahBhatti) reported
@bt_uk @BT how long would it take for me to get internet from you? @Plusnet have let me down massively!
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Snah Bhatti
(@SnahBhatti) reported
@Plusnet Someone from Plus net best just call me back now! I’ve been on the phone for an hour passed from person to person and you cut me off! The terrible customer service is beyond me how @Plusnet @plusnethelp managed to stay in business this long! I’ve been calling all yesterday too
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R
(@rjb_1998) reported
@edpen_ Plusnet bad
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ЯĀBBiTøfBŌЯG
(@allegoricpig13) reported
So @Plusnet where is my splitter you sent a week and a half ago, oh and why am I paying for fibre when we don’t have fibre, the connection is crap yet we were told that we would have the same as before, sort this out
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smartesthorse
(@smartesthorse) reported
@Plusnet These are AWFUL I paid for switch 13 Oct waited in 19 Oct NO SHOW then silence from them now waited FIVE HOURS while I am ill no show again. They take your money and do nothing old ill disbled upset
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David Worthington
(@davidn_clare) reported
@Plusnet Engineer arranged for tomorrow, we will see how he gets on, but to be honest, your service sucks
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Danielle Toutoungi
(@dtoutoungi) reported
@plusnethelp @katjdenham Incredible level of incompetence from Plusnet: arranged a broadband upgrade for my mum, specifically agreeing for the switch not to happen till next Friday when I am there to help her sort it... 1/2
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Snah Bhatti
(@SnahBhatti) reported
@Plusnet @plusnet why am I still on hold again despite asking someone to contact me! This #shambles #worstinternetprovider in the UK AVOID @Plusnet AT ALL COSTS IF YOU WANT HELP FROM CUSTOMER SERVICES AND NO ONE LYING TO YOU!
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Plusnet
(@Plusnet) reported
@natashasiena Hi there, I'm sorry to hear you're having issues getting through to someone. You can let us know if there is anything we can help with over here. - Curtis, Plusnet Sheffield
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☁️Katy Clouds☁️
(@katy_clouds) reported
@Plusnet This is exactly what I mean. I paid my bill and yet you took 100 pounds today. I don't have enough money in the bank to cover it, so your proposed solution of me remaining in credit with you ad infinitum is not a suitable solution, I don't WANT you holding onto MY money.