Plusnet

Plusnet Outage Report in Lewes, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lewes, East Sussex, England 09/16/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lewes, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Newhaven and Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomHailsham Wi-fi
United KingdomHailsham Internet
United KingdomHailsham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • OakStreetCafeNQ Oak Street Kitchen (@OakStreetCafeNQ) reported

    @MartinSLewis Changed from sky to plusnet . Equally bad. Half the speed as advertised, poor connection that fluctuates between poor and proper **** and £26.99 per month.

  • Samoath Twelves (@Samoath) reported

    @plusnethelp @Plusnet I need to speak to someone from your Plusnet Mobile fraud department about an account in my name that I didn't create. Tried phoning Customer Services but they were unwilling/unable to help.

  • coupe_greg FOReST2273 (@coupe_greg) reported

    @TimGearey @MartinSLewis It's saying 0.94km but I know there is a closer exchange, about 250m away? I was told plusnet use the same hardware (router) as BT, so thought they'd be decent for speed and reliability? The speed test shows 59mps on av, so fast but its not stable and the WiFi is pretty poor

  • mangymacaque Rosanne Gaggero (@mangymacaque) reported

    Nothing more irritating than a broadband provider who doesn’t pick up the phone, and their website doesn’t respond because the broadband they deliver is so poor. #Plusnet

  • choochielou louise o'connell (@choochielou) reported

    @Plusnet Hello, I've been on hold for over 30 minutes now, is there any way I can speak to someone regarding an urgent technical issue please

  • PeterKane82 ⭐PKane82 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🍀cfc (@PeterKane82) reported

    Would just like praise @TalkTalk for their online assistance and resolving our broadband issue so swiftly...very happy we have switched after a nightmare 3 yrs with @Plusnet who imo customer service & coverage was absolutely shocking!

  • jonsmithinfo Jon Smith (@jonsmithinfo) reported from Chesterfield, England

    @Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼

  • SherstonTea Sherston Tea Company (@SherstonTea) reported

    @plusnethelp @Plusnet 4 days still NO landline this is bad service - as a new customer not at all impressed with service😠

  • Amy_Little86 Little (@Amy_Little86) reported

    @Plusnet genuinely shocking customer service the last couple of days. Now I can’t even get through. “Award winning customer service” my arse.

  • ElfiFreckle Elfi Childs (@ElfiFreckle) reported

    @plusnethelp hello, I have joined plusnet in the last few days, however my wifi is saying ‘incorrect pssword’ on my phone when I try and connect. It had previously connected and the password is correct and hasn’t been changed. Doing this on two separate iPhones. PLEASE HELP