Plusnet Outage Report in Lewes, East Sussex, England
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The latest reports from users having issues in Lewes come from postal codes BN7.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lewes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Lewes, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Lewes |
Internet | |
| Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Loader
(@MrsRLoader) reported
@Plusnet I am trying to cancel my mobile phone service, I don't need to transfer my number and have a 30 day contract. I can't find any info on how to do this on the app, help!!!
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Geri Halliwell 💙
(@ihalliwell) reported
@Plusnet just joined as a new customer , already you have put the price up and this is before my first connection day and to top it off , you didn't connect me on the day but disconnected me so no service and a price hike , this is a terrible start
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Paul E Cunningham
(@PaulECunningham) reported
@Plusnet ok, so you call me on my mobile despite being told several times that I have bad reception here so try my landline as well.
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Ruffle Pluffkins
(@rufflepluffkins) reported
I've just moved to @Plusnet. Plusnet has cut off my mobile service and transferred it to them...before I have received my SIM card. So I have no phone.
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Pete Hawkins
(@petehawk) reported
@Plusnet you’re service us getting so unreliable. Outages happen daily, currently having one. What’s going on?
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Robyn Alexandra Starr
(@FIibbertygibbet) reported
Cancelled my contract with plusnet their just a horrible horrible company to deal with and I couldn’t take the stress off dealing with them any longer, dreadful experience with them, I do not recommend!
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Pip
(@pipmadeley) reported
We've ruled out REIN interference, dodgy router & a fault either on the line or at the cabinet. Everything points to issue between the ISP and exchange. Contract ends 3rd April, so either @Plusnet get it fixed soon or I'll fix it by moving supplier. (2/2)
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♡ L a u r a 👩🏼 & J i n j a h 🧸♡
(@lozziepop89) reported
@kennykoalabear I have been very happily with NowTV broadband for 18 months, paid £22 per month for all of that time. Great customer service too. Would suggest avoiding PlusNet at all costs as we had such a bad experience with them but that could just be us!
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Pip
(@pipmadeley) reported
@thatcedric Giving Plusnet the benefit of the doubt and a month to solve it. Of course the problem could well be affecting everyone else in the area across different ISPs but we're probably the only ones usually awake at that time. Definitely needs investigating though.
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Plusnet
(@Plusnet) reported
@MatWithnail I'm sorry to hear that Mat! I'd recommend giving our Customer Options team a bell on 0800 432 0200, they're open until 8PM weekdays,7PM Saturday and 6PM Sunday. They'd definitely get that sorted for you👍 I could arrange a call back if you like instead? -Max, Plusnet Sheffield