Plusnet Outage Report in Lewes, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lewes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Lewes, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Newhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Hailsham |
Wi-fi | |
| Hailsham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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introthejj
(@introthejj) reported
@Plusnet Hi. I changed over to you less than a month ago and pay £10 a month, but you’ve already increased it to £10.93 a month. Granted, it’s only 93p, BUT how can you put it up after 1 month? I may have got this wrong, hopefully. Help would be great.
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Katharine
(@BombeDeChaton) reported
@Plusnet Thanks Tony, as my WiFi went down for a few minutes just after your response, they problem definitely isn't solved yet, unfortunately!
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Julian Arthurs
(@JulianArthurs71) reported
@Plusnet no it wont do. Shockingly bad, almost criminal service. How many times do I have to ask to go to Ombudsman?
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Steve Bailey
(@steve5162) reported
I am currently a Plusnet mobile customer. My chosen plan was £6, 4Gb data, unlimited calls and texts on a rolling 30 day arrangement. My monthly plan has increased to £6.55. My old arrangement is still available to new customers which I consider grossly unfair @Plusnet
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CJ Corkish
(@CJCorkish) reported
@Plusnet Hi I cant seem to get though to the business support on 0800 028 0282 I do option one but then it then doesn't ask me if it residential or business which is what it used to do 2 weeks ago. I can only normally call after 8pm. I have already log a job.
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Badger Of Steel
(@BadgerOfSteel) reported
@O2 checked your online tool and it says no incidents but our landline from @Plusnet is down in the area. (Confirmed it's an issue in area with plusnet). I have no data service from you guys... (TN31) could you confirm if you have an issue to? Turned off my WiFi but no data.
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Robert Keith
(@rl_keith) reported
OK @Plusnet my service stops working at 9:00 PM EVERY NIGHT. Your support stops working at 8:00 PM. Any ideas?
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Aaron hassan
(@custardwarrior) reported
Just signed up with @Plusnet for 24.99 a month for 18 months and with a 60 quid reward card for fibre not bad considering I was paying EE 38.18 for the same kind of service which is over 5 quid more then they say the basic is online
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Douglas Cameron💙
(@DougieDCam) reported
@plusnet help! I have no phone signal so can't call you. No reports of a fault on the ee service. Can you help me resolve this issue please?
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John Gardner
(@GardnerJ56) reported
@copperhobnob @Plusnet Rachael my broadband has been down since yesterday afternoon (KY15 postcode). Haven’t been able to find out the problem. Reported to Plusnet online but no confirmation of problem or expected resolution from them. Would appreciate any info you have.