Plusnet Outage Report in Lewes, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Lewes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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andrew whaley-coates
(@grandadknows) reported
@Plusnet I would like to give notice of my wish to cancel my service, with Plusnet. I no longer require a home phone (not used for 18month+), and the £41/mth can be better spent. Your advice would be welcomed.
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Sam Ward
(@ndujapunk) reported
@Plusnet can you provide me with a list of the most impactful places to leave reviews of your terrible service please?
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Charlotte McLean
(@cmclean_cm) reported
@Plusnet Hi, thanks for getting back in touch… signal is still poorer than it was. Only one bar on my phone now where I used to get three
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Aled Roberts
(@aledrob) reported
@Plusnet gone over my quota by around 25mb and yet again they have deleted my full mailbox. Time to archive 2mins time to unarchive about 3 days. Bonkers policy and quota limits which plusnet will say they arent an email provider. Poor service as usual from a bad ISP
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Pulse_Jxsh
(@Jxsh83) reported
@Plusnet sort your **** internet out Jesus Christ
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fran
(@franhlg) reported
@Plusnet the number listed on your site is not recognised when i call???? I need help with wifi what number do i call ?
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💞 Bev 💞
(@Bev_michelle7) reported
@Plusnet i need you to switch my internet back on asap, it's been off since 8 this morning! i've sent you a message, please reply back asap @Plusnet it's a discusting service with these providers, stay away from them!
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Samantha
(@samantha_annh) reported
@Plusnet really not happy that we have taken time off work for an engineer to come, warned about a cancellation fee if we couldn’t make it, only to be told we never needed one in the first place?
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AMLeditorial
(@AMLeditorial) reported
@Plusnet The solstice is the middle of summer, not the beginning. The beginning of Summer is Mayday. This is why 24th June is called Midsummer day; it used to be approximately when the solstice was, going from a calendar that at the time had errors.
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Virginie Hamill
(@VHAM2020) reported
@MartinSLewis The extremely poor (i.e. non-existent) customer service and support is too high a price to pay for 'cheap' broadband. Try John Lewis and Plusnet instead!