Plusnet Outage Report in Lewes, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Lewes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dav1212
(@Vad002) reported
@MiaSertima @Plusnet Always thought Plusnet were one of the good guys had great service off them till now , do they not realise there's a global pandemic raging people's habits have had to change, my bank closes at 3 now and sometimes I just cant get there
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Simon Gach
(@simongach) reported
I am new customer transferring from PLUSNET. You have somehow messed up my transfer cease line and export number request. Unable to get through to any support, If I get nothing soon I will cancel my order, I am fed up with you already. Plusnet help are still answering calls
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Charles Whittington
(@chaswhi) reported
I called BT and they admit that they have transferred my line without my permission. They cancel the transfer and will confirm by post, but they won't contact @Plusnet (even though they are the same company)
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Richard Hancox
(@hancoxrg) reported
@plusnethelp I do hope that each and every customer leaves plusnet behind. Appaling phone attitude when you can get through, rubbish broadband reliability, non existent email or complaints process and no refund for your shite service.
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Opportunix
(@Oppor_tunix) reported
@plusnethelp why is it impossible to contact a telecoms company. Plusnet doesn’t have email, chat is not working, and after 50 mins the phone isn’t answered. I’m complaining about you incontactable company and I’m been harassed by one of your reps Arbatofs and plan to leave PN.
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peter eyre
(@petereyreforest) reported
@Plusnet I have been trying to contact you by phone, been on hold for 40 mins, your customer service is very poor!!
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Plusnet Help
(@plusnethelp) reported
@joelbeckettTV Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help.
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The Speaker
(@TheSpeaker20) reported
@Plusnet @plusnethelp we upgraded broadband since then connection lost every night, never cust support to resolve during pandemic crisis
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Naomi Milward
(@naomimilward41) reported
@MoneyTelegraph So @plusnethelp wrongly cut off a vulnerable customer-Left her with no phn/b'band. Then rang her demanding £ (which she didn't owe) to reconnect service whilst DD been set up for yrs. Further failings, billing errors,stress - minimal gogw/insult proposed #plusnet
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nicola cox
(@nicnaknoo1997) reported
@Plusnet hi, can you clarify what the issue is with the internet please in Wirral. CH49 3NL. Have had no internet or landline all day. Have raised an issue but no reply . Thanks