Plusnet

Plusnet Outage Report in Lewes, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lewes, East Sussex, England 02/20/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sciolisthjf Howard Fisher (@sciolisthjf) reported

    @Plusnet I'd prefer to write an email to your appropriate complaints team. I tried tweeting you about another matter and after two days I have had no response. So it's clear you don't do customer support here. Please provide the complaints email address as I just asked.

  • James45438894 James (@James45438894) reported

    @Plusnet Hello. I need to reset my password-but I no longer have access to the email I signed up with. I'm also unable to call..having such a poor phone signal

  • JustAGi36183199 Just A Girl (@JustAGi36183199) reported

    @pj_neris @Plusnet @plusnethelp It’s happening to me right now. How long is it usually down for?

  • DhondyJahan Jahan Dhondy (@DhondyJahan) reported

    @Plusnet Can you please provide me a customer service phone number rather than automated messages…well frustrating we’ve had intermittent wifi for two days

  • Ashc7 Ashley Copestake 💙 (@Ashc7) reported

    @SamanthaQuek @BritishGas @BritishGasHelp I bought myself out of Sky mobile contract, was awful. No signal at place of work & **** slow even when I had one. Went to Plusnet, fantastic service 👍

  • Justbrexitdone Suffolk Chap ( ex Londoner ) (@Justbrexitdone) reported

    @AmazonHelp A Samsung smart TV running on a WiFi signal from plusnet at between 22 and 28 mbps.

  • igfield73 Ian Greenfield (@igfield73) reported

    Can't wait to be rid of @Plusnet awful speeds, constant connectivity issues. Hopeless router as well. One month to go then the notice goes in. DO NOT USE THIS PROVIDER.

  • DeneneKerr Denene (@DeneneKerr) reported

    @plusnet please can you let me know an email address for customer service. Thanks.

  • torwalker2 Roger Claxton (@torwalker2) reported

    @Plusnet Hi is there a problem with madasafish? My wife can’t get emails and I can’t raise webmail either. Plus net website servers don’t seem to respond. At least you are there!

  • sciolisthjf Howard Fisher (@sciolisthjf) reported

    @Plusnet Do you have an email address to which i can send a formal complaint about an incident regarding your service?