Plusnet

Plusnet Outage Report in Lewes, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lewes, East Sussex, England 12/04/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lewes, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomHailsham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • steventeague16 steven teague (@steventeague16) reported

    @Plusnet Both the Mesh is over the wire and all those access points are slow Currently getting slow speeds again (half of advertised ). Had lots of issues with this line back a few months that took 3 engineer visits and seems to be following a similar pattern.

  • kotospekos Rieley☆ | ALBEDO HAVER REAL (@kotospekos) reported

    I ******* hate plusnet **** you your wifi is awful

  • albtelebomb 🇽🇰🇦🇱Adele Updates AL and KS 🇦🇱🇽🇰 (@albtelebomb) reported

    @sum99__ @Plusnet their 14 day period starts from the day u take out the contract which is rly weird, most places do it when the service activates

  • papanesta Scott Edwards (@papanesta) reported

    @Plusnet Hi, Curtis. That's great, thank you for the prompt response and confirmation. Just to check, if my service ended on the 17th of November, and my last bill was on the 11th of November (paid the 18th), will it just be those six days to pay for?

  • scram677 Sarah Cram 💙 (@scram677) reported

    @Plusnet having issues with my new sim, it worked initially but now the phone doesn’t recognise it, please help!

  • carolsohippo Carol So (@carolsohippo) reported

    @Plusnet any known outage in OL14? No connection have done all checks as per online guidance, no cs after 8pm, help!@plusnethelp

  • vikkio88 vikkio (@vikkio88) reported

    @Plusnet thanks for the info, will come back to you people if they dont manage to fix this mess

  • PaulFinnTeach Paul F (@PaulFinnTeach) reported

    @Plusnet Been with you for 20 years and your solution to your firewall failure is to offer to cancel my service. Seriously??

  • lexisarbitrary L e x (@lexisarbitrary) reported

    Worst possible isp award goes to @Plusnet

  • Faruq10101 Faruq (@Faruq10101) reported

    Plusnet down in Wakefield?