Plusnet Outage Report in Lewes, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Lewes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Lewes, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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James Turner QC
(@JamesTurner37) reported
@Adam_Creme @CarmanDominic @Plusnet My problem in changing broadband provider is that I have my TV from Virgin and I don’t think they have a package for TV without broadband.
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Ian Watson
(@orchard_end) reported
@Plusnet if the site looks at that ( eg Apple ) Is there a fix to tell the sim what number it now is please.
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Jom
(@Jombru) reported
@Plusnet home internet down for the better part of a week, router setup correctly. Spent ages on the phone to customer support and it did begin working this afternoon, but now it's gone again. Help. Please.
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🆃🆁🆄🅽🅳🅻🅴🆂
(@Trundles_bot) reported
@Plusnet I hung up and called back and had to lie by pretending I wanted to leave. I then had a 37 minute conversation with an operator who kept telling me how many awards for customer service @Plusnet have won and how easy it is to reach a call centre.
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MertonIssues
(@MertonIssues) reported
. @Plusnet on hold for tech support, is anyone actually working? So far, over 15 minutes of monotonous pop music endured Will you milk it until the office closes and then drop the line?
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mat watkinson
(@matwatkinson) reported
@Plusnet hi, I can’t seem to find details of my address on my app. I suspect my email address is wrong too. Can you help, please? Many thanks
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Frozen
(@HermitWishes) reported
@Plusnet we're your customers and internet has been down since 7pm. We leave tomorrow for 3 weeks and if the internet is down, the whole house is unsafe. We live in Staffordshire. Can you please help?
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George Bibby
(@george_bibby) reported
@Plusnet I need to cancel my contract and am not willing to call you to go through your sales pitch. Please advise what information you need in order to cancel my contract. Ps it's ridiculous that an Internet supplier does not have a direct way to contact them online!!!
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Jamie Smith
(@JCSmudge78) reported
@Plusnet why is there not a simple option on the website or app to cancel an update? Upgrading existing BB but you seem to want to charge me to get rid of my phone line
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🆃🆁🆄🅽🅳🅻🅴🆂
(@Trundles_bot) reported
Just had a terrible interaction with @Plusnet. I was trying to report that my router had died. The first phone menu options were: 1⃣ Calling about broadband 2⃣ Calling about mobile (I chose 1)