Plusnet

Plusnet Outage Report in Lewes, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lewes, East Sussex, England 02/26/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MANDARINLEISURE Martin Thomas (@MANDARINLEISURE) reported

    @Plusnet Is anyone there? I need help please

  • Plusnet Plusnet (@Plusnet) reported

    @sgriff1990 Hi Stephen. Thank you for getting in touch. I can confirm that we don't support texts to short code numbers. Apologies for any inconvenience caused. Regards, Emily Plusnet Leeds 🌞

  • dpnaughton David Naughton (@dpnaughton) reported

    @Plusnet Hi. Just come home to find there is an Internet outage in my area. Spoke to engineer and was told it won’t be fixed until Monday!! How come this isn’t going to be fixed sooner as I’m now going to be without Internet access all weekend.

  • Niffty_1980 Jimmy (@Niffty_1980) reported

    @privacyminion @Plusnet Same issue here

  • paulfgerard paul gerard (@paulfgerard) reported

    @plusnet my broadband connection is down, but your status page reports no issues. When can I expect to be reconnected?

  • natnat0025 Nathaniel Bungay (@natnat0025) reported

    @kateyp123 @Plusnet Ladies and gents, after 2, nearly 3, years, I have finally got my hacked account back, it feels so good to have it back omfg 😭...thanks to @AgentFemiTv they helped me when support services wouldn’t help 🥺..

  • privacyminion Scott Sammons 🖖🏼 (@privacyminion) reported

    Hi @Plusnet, can you confirm that internet is down in Chelmsford area and rough time it’ll be back up?

  • VictorMeldraw 🐾 🐈‍⬛ චᆽච Lucky Nigel Cat චᆽච 🐈‍⬛ 🐾 (@VictorMeldraw) reported

    @Plusnet so it is the EE network. Service problem in SE16 3LN We're on it. We expect good service within 16 hours, but some fixes take a little longer. Weird how it says can be device related too.

  • bromleyj Jonathan Bromley (@bromleyj) reported

    Cracking phone fault service from @Plusnet today. Easy interaction with highly automated service over SMS, prompt follow-up call from real person, exchange fault diagnosed in 30min and fixed within 2 hours. Good job!

  • KesSmith1 Kes Smith 🇺🇦 (@KesSmith1) reported

    Just changed from TalkTalk to PlusNet broadband. Massive difference in customer service. Pleasant vs non existant.