Plusnet

Plusnet Outage Report in Lewes, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lewes, East Sussex, England 02/19/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • laurencrowley__ lauren (@laurencrowley__) reported

    @Plusnet router has been flashing orange with a red flashing b for 3 days now. I’ve turned off/on, reset and restarted router multiple times and nothing has worked. Getting fed up with this company, always an issue.

  • thelastfoodblog Michelle | The Last Food Blog 💙 (@thelastfoodblog) reported

    Hi @Plusnet we’re going into our third day without internet. Every time I text you, you push the can down the road re fix time! What’s going on???! When will it be back on?

  • thomas_wood_ Tom Wood (@thomas_wood_) reported

    @Plusnet outage in E10? No internet since midnight

  • TapeNerd26 Tape Nerd (@TapeNerd26) reported

    @Plusnet please fix the internet in Chelmsford ASAP please or your fick in the head …

  • MadeInKent83 Danny (@MadeInKent83) reported

    @Plusnet We are halfway through a 2 contract. I’m not sure they can help.

  • Steve26461190 Steve (@Steve26461190) reported

    @Plusnet Hi Jim, I’ve read the notes on my plusnet account and it seems like this problem could go on for an unknown amount of time. Is it really so difficult to send £50 to a continuing customer? Do you have any additional updates yourself? The notes weren’t helpful at all. Thank you.

  • K_louloulou Louise K (@K_louloulou) reported

    Hi @Plusnet @SkyHelpTeam @OpenreachHelp Lots of people in Tunbridge Wells with no internet connection. Plusnet, BT and Sky all saying no service issues in the area. That’s going to be a lot of individual engineer visits that might be a waste of time.

  • MartinB66542069 Martin B (@MartinB66542069) reported

    @Plusnet Using Bluemail app on android for years and it's just stopped receiving and sending. Can you please help 🙏

  • WarburtonKaty42 Katy Warburton (@WarburtonKaty42) reported

    @Plusnet Hi, is it not possible to raise a case online anymore through my Plusnet account if having trouble with Broadband?

  • PaulTho13724590 Paul Thomas (Fagioli) (@PaulTho13724590) reported

    @Plusnet are the worst company I have ever dealt with I keep asking them to cancel my account but they can’t even do that .