Plusnet

Plusnet Outage Report in Lewes, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lewes, East Sussex, England 02/23/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardDobell richard dobell (@RichardDobell) reported

    @Plusnet Such a shame, PlusNet always offered a good service, sadly I’ve had to go to BT because they have connected my street to FTTP and am expecting activation within the next couple of weeks!

  • MikeFos80837729 Mike Foster (@MikeFos80837729) reported

    @BBCWatchdog @MartinSLewis I applied to @Plusnet for broadband nearly 3 mths ago due to their customer service boast 4 people promised on their life to ring back but never did inc. the Twitter help After paying circa £100 for a survey? They now want an extra near £300 to go ahead

  • Grumps88 Grumps (@Grumps88) reported

    Five weeks of no internet, 32 phone calls, countless emails, we were promised yesterday our internet would be switched on at midnight. @Plusnet have broken that promise AGAIN! You continuously blame @OpenreachHelp for not doing their job. Not sure what to believe!!

  • Spamlar_Lich Paul Murphy (@Spamlar_Lich) reported

    @Plusnet yesterday was meant to be the day my broadband was switched from SKY to Plusnet. This hasn’t happened and I am left without broadband. I am trying to get a firm date for the switch but I can’t. I cannot work from home due to this issue. Please help

  • eclectic_space eclectic space (@eclectic_space) reported

    @Plusnet mobile signal is down in CT21 - looks like a mast has gone as it seems to be all mobile carriers. Any idea when it will be fixed?

  • wkeenan Wayne 💙 (@wkeenan) reported

    @Plusnet My new SIM can't access your data network. I've called support, I tried to manually connect to your network and that failed so tried to enter the APN details I can't, it appears to be disallowed. Not great start, thinking of going already.

  • melaniep88 Mel (@melaniep88) reported

    @Plusnet Hi I’m having intermittent issues with my connection today. I’m in South London - is this a wider issue or do I need to call customer service 😩 Thanks!

  • HollywoodPops Paul Tierney (@HollywoodPops) reported

    @Plusnet I already did. 10 months ago, over and over again, when the problems first started (2 weeks in to my contract) funnily enough now that I’m close to leaving someone has replied. Literally the worst customer service I’ve ever experienced. Will be recommending against using Plusnet.

  • sphinxseth Sphinx (@sphinxseth) reported

    @Plusnet can't connect to your helpline either... If you can't provide service then please have the decency to let us know so that we can change providers.. @Ofcom

  • no1reVAL drew (@no1reVAL) reported

    Power cut one game then Plusnet servers go down the next i'm losing my ******* mind