Plusnet

Plusnet Outage Report in Lewes, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lewes, East Sussex, England 11/26/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lewes, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton and Newhaven.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomHailsham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexEDarko Paul (@AlexEDarko) reported

    Hey @Plusnet I don’t know why my bill has gone from £26 to £43.50 a month, especially considering that I was massively messed about when I moved house. I was also never contacted regarding a complaint I made. I always used to really rate you but now not so much. 😞

  • AverillMark Mark Averill (@AverillMark) reported

    @Plusnet Can we have a realistic update on the email issue please? The situation appears to be worse than it was yesterday.

  • RichmondRambler Richmond Ramblers (@RichmondRambler) reported

    @Plusnet Same standard response! It doesn't work on any server settings.

  • sirdigbychicken Martin Day 💙 (@sirdigbychicken) reported

    @Plusnet This is simply not true. I am now getting emails to my BlackBerry/Android mobile. However, my desktop client (Outlook) hasn't downloaded a single email since Tuesday night, and your own webmail client is not working. (Access to my domain/website was restored sometime yesterday.)

  • PSAutoparts1 PSAutoparts (@PSAutoparts1) reported

    @Plusnet Hi, I see the service status is now back up, but the latest update is just a copy/paste of the last one. I think everybody deserves something meaningfull. Appalling service !! @Ofcom

  • briangamet Brian Gamet (@briangamet) reported

    @Plusnet - I continue to be flabbergasted at how poor your service is. I finally received the sim on the 3rd attempt and 4 weeks after asking. Yet we were still charged for a month of contract! I have now tried to activate it but can’t! Why? I am nominated on the account?

  • LoneLeVay LoneBee (@LoneLeVay) reported

    @Plusnet 2. "Our engineers are constantly making small amendments to the servers configuration and these generally improve it in the short term but the long term fix is not so easy."

  • johne5knuckle John Richards (@johne5knuckle) reported

    @Plusnet I have one. I cannot log in to it and have not been able to since Wednesday. You might have all hands on deck but this issue has now been ongoing for THREE days. Maybe you need some better hands?

  • IanAMcColl IanMac (@IanAMcColl) reported

    @Plusnet Cannot send emails on pop3. Just what isthe problem?

  • peterireland4 peter ireland (@peterireland4) reported

    @Plusnet Hey there! If you would just put as much effort into actually fixing the problem or answering questions as your cheerful Yorkshire good bloke image we’d probably all be a lot happier