Plusnet Outage Report in Lewes, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lewes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Lewes, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton and Newhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Hailsham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Kennedy
(@AlanKennedyttm) reported
@coupe_greg @Plusnet you should have asked me - i would have signed you up for Utilitywarehouse - they get awards from Which for their customer service! Do plusnet get those? Alan
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Kiri 🏳️🌈
(@RainbowKiri) reported
@Sgt_Blazer I have Plusnet too, I don't know why people **** on them they're so good
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Amanda Bird
(@Oxtedbird) reported
@Plusnet where do we get assistance with a broken broadband? Your customer service is appalling. Two weeks with no broadband. Two weeks of excuses. We’d like to make a formal complaint but a fix would be a good start
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Julian
(@penpaly) reported
@plusnethelp We have had intermittent and slow internet for over a month. We have made over 12 calls to Plusnet technical team and still no action. These Cal's have taken 6 hours. The ticket number is 208084016
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Jon Cotterill-Bolsover
(@JCotterillBolso) reported
Absolute nightmare moving to @Plusnet. Broadband switch day and no equipment, working from home impossible. To top it off a BT engineer came to connect the modem I havent got. Customer service not connectable all day.
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natalie hughes
(@nataliehughes79) reported
Swapping providers from @SkyHelpTeam to @Plusnet @plusnethelp today. Both parties assured me there would be no disruption to my service... I have had no internet all day, not helpful when interviewing on line all day. Awful service 😡.... let’s hope things get better 🤞🏻
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FOReST2273
(@coupe_greg) reported
@Ofcom @Plusnet is it right that when a new isp on day 14 of the contract asks the customer to allow them to improve the service, the customer is reasonable and allows isp to fix the problem, when they can't, gets charged in excess of £100 when attempting to move to another isp?
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Duncan Austin
(@mostyn41) reported
@plusnethelp hi recently transferred to Plusnet. Number ported over yesterday. Having trouble logging into app with my mobile number that have taken with me. Any suggestions?
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garry elliott
(@2bedecided) reported
@Plusnet can't get through to you by telephone today. Tried 3 times. Held the line for 45 minutes. Not the greatest service chaps.....
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Ruttager
(@RuttagerR1) reported
@Plusnet evening. You were supposed to have migrated my parents broadband to their new house last week but have failed to do so. She's tried phoning but was told the systems are down so they couldn't check. 🤔 Can we get this resolved please.