Plusnet Outage Report in Lewes, East Sussex, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Lewes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Lewes, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
-
Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
-
KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
-
Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
-
KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
-
Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
-
RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
-
The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Nigel Stevens
(@stevenig) reported
@WalkWithWallace Just gave up with Plusnet as doesn’t offer WiFi calling. I have no signal from any network at home so this was deal breaker
-
Casey Lou
(@CaseyLouKing) reported
@Plusnet it seems as though your Internet outage is still ongoing, my Internet has dropped out repeatedly since Friday mornings outage. I've contacted customer service but they detect no issues with my end... hopefully you can get things to work properly again soon.
-
Likes and Dislikes
(@FrankysFotosEtc) reported
@Plusnet Eventually got it sorted. The Router had a problem, it hadn't been programmed properly and I had to do the settings myself. If I hadn't been Computer Literate this would of been impossible for someone. I asked for it to be noted and please not happen to others. So depressing!
-
📌Suzy Harlington - the Sequel
(@Suzy_Harlington) reported
@Bigshirtlesscol @virginmedia Totally agree. Ditched ours when we moved and now pay half the price for just as good a service, if not better. PlusNet if you want to know
-
Katie Mason-Mara
(@masonmara1) reported
@Plusnet Please can you tell me if I am able to terminate my contract?
-
Paulina T (She/Her)
(@Paulina_T3000) reported
@Plusnet our broadband has been down for 2/3 days now. When will this issue be fixed?? It’s hardly being addressed too
-
Plusnet
(@Plusnet) reported
@Jadehu91 Hi Jade, Friday some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. -Sammy- Team Sheffield
-
Alistair Donaldson
(@alistairdon91) reported
@Plusnet 3rd day in a row of under minimum guaranteed speed and not enough time in the day to sit on hold for customer service what can i do?
-
Cobs
(@PhildBean) reported
@plusnet CHAP authentication failed. Anytime today would be great too get your network up.
-
Danni Connell
(@DanniConnell2) reported
@Plusnet Reliable? You're having a laugh, right? It's 8pm on a Sunday night with nothing else is in use yet this rubbish Internet can't handle streaming a show. Worst Internet we've ever had!!!