Plusnet Outage Report in Lewes, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lewes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tree
(@Treebee_) reported
@Plusnet Data roaming is not working in Madeira (my friend has full 4g). I've been unable to log in to your website to contact your customer services. Password reset does not seem to be working.
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Marcus Green
(@HelloFromMarcus) reported
@GamblerWelsh @Plusnet @SartorialThug The thug would invoke the proper ways of dealing with miscreant ISP's, but this is a Sheffield problem, not Nottingham.
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Nick Anson
(@nickanson1) reported
@Plusnet hi. have you managed to resolve your email server issues that have been going for a week? I was told to check here for updates but nothing?
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Rod Glen 💙
(@TheHairyGSL) reported
@johnlewishelp It would be more useful if John Lewis were to lean on Plusnet (HARD!) to compel them to start putting out honest information about the problem, and to actually fix it!
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Plusnet
(@Plusnet) reported
@1903wrightflyer Hi Cliff! So glad to hear this is resolved for you and apologies for the length of time it has taken us to fix this. Let us know if there is anything else we can do for you. - Jess, Plusnet Leeds 🌻
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Johnny Was
(@UnitedinRock) reported
@Plusnet Instead of just giving out the stock answer to email users having problems why don't you try and reassure customers this isn't terminal? I've not received emails for days now and have no idea if they're held up somewhere or lost and irretrievable
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Marcus Green
(@HelloFromMarcus) reported
@witherjay @KWCook57 @Plusnet I'm through. Got to spoke to a lad who hasn't a clue but has gone to find someone who has... I'm back on hold music. It's sad. I wondered what happened to Paul Simon, but to find he's singing into telephones in Sheffield is a great come down.
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Roger Cook
(@Roj78) reported
@Plusnet Hi guys, you recently sorted an issue out here for me. Thank you. I still have poor connectivity (#WiFi) in a few of rooms in my flat. Could that be the #Router? Eg. Without #WiFi, my phone on data is lightening; with it stutters. Thanks in advance. Roger
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John Ayliffe
(@johncayliffe) reported
@bt_uk Hi I have had a ayliffe@globalnet email address for many years through the process of Madasafish trhough to the BT owned Plusnet. Unfortuantely 7 days ago I stopped recieveing sending emails through outlook. Any help would be appreciated please.
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Ben Nuttall
(@ben_nuttall) reported
@MartinSLewis @itvMLshow Yes - recently I was due to renew with Plusnet for £40.98 and I asked for the new customer price, which is £26.99. Had to sign up for another 18 months but I got the new customer price.