Plusnet

Plusnet Outage Report in Lewes, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lewes, East Sussex, England 01/17/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lewes, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomHailsham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • matsulimusic Matsuli Music (@matsulimusic) reported

    @Plusnet Just had a new router sent out and still got a solid orange. Waiting for your tech support. Hope they don’t send another router instead of fixing the issue. Grrrr

  • OutlierBlackBox Andrew. An Outlier of Black Box Thinking (@OutlierBlackBox) reported

    @phil_lfc_82 @MartinSLewis That's expensive. My sim costs £8 for 20GB data and unlimited of rest. With Plusnet (owned by BT like EE) but had the same with Virgin. Both use BT network.

  • DerekFortune13 Derek Fortune (@DerekFortune13) reported

    @Plusnet its ok being sorry but im still off no connection i think its very bad

  • Simon_dttia Simon (@Simon_dttia) reported

    @Plusnet #poorcustomerservice shockingly poor customer service from plusnet followed by rude customer service from your call centre.

  • angelusmalusuk SJ (@angelusmalusuk) reported

    @Plusnet You're offering £22.99 to new customers so you are ripping me off after lying. Will never trust Plusnet again. Gutted.

  • TonyJohnOShea Tony O'Shea (@TonyJohnOShea) reported

    @Plusnet I’m back to really slow speeds again - 1.6Mbps. Is there something inherently wrong with my line. Sent a DM yesterday, but so far no response. Thanks.

  • DerekFortune13 Derek Fortune (@DerekFortune13) reported

    @Plusnet the thing is adam they never tell us when the net work goes up the wall its still off now im just fed up i get ear told off by my customers i cant get to talk to you etc im a gardener you see i need my phine its real hard with out it

  • DerekFortune13 Derek Fortune (@DerekFortune13) reported

    plusnet is going down the drain no web chat no connection 3 days now im going to call it a day

  • angelusmalusuk SJ (@angelusmalusuk) reported

    @Plusnet I can't reply if I need to sign in because I can't remember my password and I'm not risking losing my internet connection because of this. You've told me you're charging me £21.16 next month so that's fine, your error.

  • turnipvindaloo Tim Armstrong (@turnipvindaloo) reported

    @JoeHislop2 @MartinSLewis PlusNet uses EE network.