Plusnet

Plusnet Outage Report in Lewes, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lewes, East Sussex, England 05/09/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Franswazi Francois van Niekerk (@Franswazi) reported

    @Plusnet Hi, are there any known issues with your fttc service in the Havant area with postcode PO93NG? My router has been disconnecting from the Internet since early last night and it's getting worse and more frequent the morning. Thanks

  • juliejuliemck Julie McKinnell (@juliejuliemck) reported

    @Plusnet shocking service!!!!!!

  • Mr_Mark_Norman Mark Norman (@Mr_Mark_Norman) reported

    Why is your online help now terrible @Plusnet ? You've closed my ticket without sending me what I paid for and without updating me on progress. And now I can only get in touch by phone and I don't have hours to spend queuing. This isn't why I chose to upgrade after many years

  • onlytonyc Tony C (@onlytonyc) reported

    @Plusnet hi we've got no Internet at work and can't seem to access your fault reporting on your site either (using mobile broadband). Is there currently a fault with your service in the Bexleyheath area? Da6

  • bricklandsfish Bricklands Fish, Seafood and Game (@bricklandsfish) reported from Chester, England

    @SteveTomlinson4 Ohh read you have to phone them to cancel.. just can’t switch. Anyway all sorted.. took 2 min online to switch to Plusnet. £96 a year saved

  • GeoffreyDWest Geoffrey West (@GeoffreyDWest) reported

    @BradburyMaureen @Twitter @TalkTalk I changed from Talk Talk because of their appalling service. The engineer was excellent, but when he called his colleague she was hopeless and nothing was done. Plusnet are great - Sheffield tech call centre, very helpful.

  • GeekityGeek Daniel Parr (@GeekityGeek) reported

    @Plusnet My phone was stolen today. Your website says to contact you asap, but sends me to page where "phone stolen" isn't an option and your phone lines are closed! Throwing in a "My Account" section with zero options to lock my SIM or divert my calls has been a big help too :(

  • cambrianguy Clive Sedgebeer (@cambrianguy) reported

    Just a word of warning, if your thinking about switching your broadband think hard before you consider transferring to @Plusnet. Worst decision I have made for a long time. You just cannot believe their claims or their promises. Once you pay your initial payment they don't care

  • DavidPenWriter David Pen (@DavidPenWriter) reported

    @Plusnet I desperately need help with my webmail but I can't find a number to contact anyone on, the only number provided only helps with home phone or broadband or mobile Is there another number I can call to get some help. I have deleted some important emails from my account bu accident

  • fruitlvrxxx Em💐 (@fruitlvrxxx) reported

    Cancel culture is real and I’m taking plusnet down for making it not possible to stream a lil drag race