Plusnet Outage Report in Lewes, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lewes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Lewes, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton and Newhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Hailsham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Richmond
(@helenrichmond70) reported
@plusnet a manager was meant to call me last Friday. A week later no call and you haven’t cancelled my account. Just how **** are you?
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Amanda Davies
(@AmandaTyDwr) reported
@timbo19652 @plusnethelp Glad you’ve been able to sort it. Plusnet have just told me that they’ve identified a fault with our phone line?!? And a target of midnight Tuesday for an engineer to look at it.... not sure how we can work from home with this kind of service?!
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Deni
(@deni_b) reported
@plusnethelp Would be interesting to see what that "small number of our customers" is, as we have been experiencing daily outages for over 3 weeks. Perhaps it would give Plusnet a better picture of the problem. We are still down, 3 hours so far
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Tim Porter
(@timporteruk) reported
@plusnethelp guys, can I get confirmation on whether plusnet is down in the LU2 Luton area? Currently have no internet
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Website Copy & Bio Copywriter 🖥
(@gillianography) reported
So it's officially off and there are problems with the server....just spoken to someone at @Plusnet It's to a nice book for me then *grits teeth*
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Deni
(@deni_b) reported
@Plusnet Perhaps keeping our Internet connection up and running would help ?
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John Ranford - #FBPPR #woke 3.5%
(@JohnRanford) reported
@Plusnet has national problems. I got through to the helpline and they told me to try pressing the "reset" on the back of the router every hour or so. (Plusnet say: "We are working on the problem")
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mlu035
(@mlu0351) reported
@plusnethelp Router factory reset, still no broadband. Already spent an hour on hold to get through to customer support this morning to be told it’s a DNS issue in Plusnet infrastructure. Please don’t tell us it’s fixed when it isn’t.
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Chri5 Bourne
(@CHRI5BOURNE) reported
@ReachBenSpeake @Plusnet @plusnethelp You’ll still have the problem at 1pm so you can call then!! Info coming from #Plusnet is a total joke today.
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NikNak
(@chrisperrybkk) reported
@plusnethelp Getting in contact with plusnet thats a joke having been hanging on for 30 minutes to your 0800 number listening to people who think they can sing well Im sick of it...contact me soon or lose this customer.