Plusnet Outage Report in Lewes, East Sussex, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Lewes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
-
The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
-
KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
-
KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
-
Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Plusnet
(@Plusnet) reported
@Toastteeth Hi Cody, thanks for getting in touch and I'm sorry to hear you were having issues with your internet. From testing your line, there's no external faults found and your line is currently showing stable. Are you still having problems with your connection? -Tony Plusnet Sheffield
-
Shiona Martin 💙
(@CareHome_Nurse) reported
@Plusnet This is my go live day! Old provider already off but plusnet not live? Please advise. Limited signal to be able to call
-
Matt Hayes
(@mth21) reported
@Plusnet any current reports of service outages? We’ve been without service since 1am today
-
Jane M 💙
(@JJay0k) reported
@MoneySavingExp I’ve been told by plusnet that they can’t provide a service where I’m moving to. They say they will charge me a cancellation fee unless I sign up to bt fibre. I don’t want to sign up with bt Because they are expensive. @itvMLshow can you help please? @plusnethelp
-
Shell Whinn
(@shelw1) reported
@Plusnet hi I've just switched over to your broadband service. My activation date is today. Had an email 1st thing this morning to say my phone line is up and running but nothing about broadband. Do I need to wait for an e mail or am I OK to plug my router in? Thanks
-
Tom Chadwin
(@tomchadwin) reported
@Plusnet Hello. My in-laws are have no broadband since this morning in Hexham. Your service status page seems to show no issue. Are you aware of anything? Thanks.
-
Joe doing philosophy in public without impact
(@DrJoeMorrison) reported
@tomrade_ I've always used plusnet, excellent customer service, something like 22 quid a month for unlimited fibre if you sign an 18 month contract
-
kay scott
(@kayscott88) reported
@Plusnet hi I joined you broadband 3 weeks ago and was supposed to get my £70 reward card 10 days after activation but I havent recieved my email yet so was hoping you could help.
-
Plusnet
(@Plusnet) reported
@ditherella No problem, give us a shout if you need anything else Jenny, take care for now. -Adam, Plusnet Leeds 🤓
-
Robert Aitken
(@Deadbob76) reported
@Plusnet I know how much of a pia, dealing with plusnet is due to poor customer support