Plusnet

Plusnet Outage Report in Lewes, East Sussex, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lewes, East Sussex, England 02/20/2026 02:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • saramttnez Sara M. ☜ (@saramttnez) reported

    @xoalexo @virginmedia @Plusnet Virgin’s service is the worst. We spent like a MONTH a while ago trying to call them because we had an issue, and it was impossible.

  • Alexpletives Alexisms (@Alexpletives) reported

    @lauradmcbryde @15minutegamer @virginmedia I'm with Plusnet and their customer service has always been very good.

  • scottgriffin198 Scott Griffin 🏌⛳⚽ (@scottgriffin198) reported

    @Plusnet @plusnethelp and here we are again. No or very poor signal in winsford. Are you ever gona sort it or is it time I change.

  • SirStudMuffins SirStudMuffin ❤️Top 3% of TTV❤️ (@SirStudMuffins) reported

    @Plusnet @plusnethelp Any idea why my upload is down from 17-18MB to 0.3MB, my postcode is WV16 4DX if that helps.

  • Saaronman Aaron (@Saaronman) reported

    @craigbourton @Plusnet @plusnethelp Same here Internet has been down all afternoon, done all the usual checks and nothing helped

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @roxmking Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Matt

  • _dAveFletcher_ dAve Fletcher 💙 (@_dAveFletcher_) reported

    @aliengirlludii @CarrieHFletcher Think I said that in a round-a-bout kinda way, which is why I suggested checking with BT on performance issues. I used to work for Plusnet when they were Force9 Internet, their customer service is one of best around might work better for getting things sorted if no joy from BT.

  • celestialteapot celestialteapot (@celestialteapot) reported

    @CarrieHFletcher I'm with Plusnet. No issues. I'm on a standard line and get really good speeds.

  • HAD35FLAME Hades | 𝖍𝖆𝖉𝖊𝖘 | VAL DAY (@HAD35FLAME) reported

    @puppimaxine @THEH0TBESTIE Plusnet is a mobile network

  • Oxfordite Rupert wilson (@Oxfordite) reported

    @LauraDuthie76 @jonathanboogles If TalkTalk have improved, but they must have been shockingly bad before that.. So much of support is automated/computer driven.. the human support involves a rigid script approach, which is useless for nuanced issues.. Jump ship at earliest: Plusnet are okay, until end contract.