Plusnet

Plusnet Outage Report in Lewes, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lewes, East Sussex, England 01/23/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BrighaONeill Brigha O'Neill (@BrighaONeill) reported

    @rabbitaway @TalkTalk @Plusnet Sorry, I can't help you - I don't know anything about BT.

  • randomovine Curious and Chaotic *Sheepy* #Baa 🐑 😷 (@randomovine) reported

    @macronencer They have to pay PRS fees .. hence cheap covers... Btw, top tip, upgrade your Plusnet router to a none Plusnet one because all of theirs are ****...

  • Plusnet Plusnet (@Plusnet) reported

    @onlyonejude27 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • AndrewR60714450 Andrew Richardson (@AndrewR60714450) reported

    @Plusnet hi, I’ve been trying for a couple of weeks to renew my broadband contract. However, my account seems to be locked into an error with text ‘You can't change your products for the moment, you have an order which is currently being processed. Please try again later.’ Help?

  • rabbitaway Rabbit Away (@rabbitaway) reported

    @BrighaONeill @TalkTalk @Plusnet I was with them years ago. They were **** then. So, now they're excluded. I'm still leaning to BT but no call plans and since my mobile contract is up years ago I'll get £5 off BT mobile so don't need home phone x

  • mklister Matt Lister (@mklister) reported

    @mattmecham Had excellent service from Vodafone since switching to them in April 2020. Much better than Plusnet that used to go down for over 3 hours at a time. Recently upgraded to Pro at no extra cost. WiFi Booster and 4G backup in case it does ever go down.

  • RobertsonDawn3 Dawn Robertson #RejoinEU #FBPE (@RobertsonDawn3) reported

    @jwripple @Plusnet ... as if there aren't enough real problems to worry about - living in medieval times looks more & more tempting!

  • MttLacey Matthew Lacey (@MttLacey) reported

    @Plusnet is there outage issues around the east london/e11 area?

  • Plusnet Plusnet (@Plusnet) reported

    @RobertsonDawn3 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • Mickjj1 Michael Jeffries (@Mickjj1) reported

    @MartinSLewis another case of loyal customers not being treated the same as new. Tried to switch my Plusnet mobile contract to take advantage of the £30 gift card offer only to be told as an existing customer I was not eligible.