Plusnet Outage Report in Lewes, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lewes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Lewes, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Hailsham |
Wi-fi |
Community Discussion
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Plusnet Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Sheffield
(@SheffySheffield) reported
@plusnethelp broadband down again. Tech/faults were meant to call back within 72 hours. It never happened! My wife works from home (NHS) and needs internet. My son is at University and studying from home. Shame on you Plusnet!
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Soph
(@ohsoshocking) reported
@maryvancura @Plusnet @plusnethelp Literally it keeps going down about 15times a day. Can’t even watch a full episode on Netflix whilst working 😠 I think I’ll be leaving too!
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spiffy
(@Granite2Man) reported
@rob3047 @Plusnet @plusnethelp Now I thought Plusnet was most reliable from all their blurb on radio. Shouting from the rooftops "Plusnet, won't let you down." Forgive them, they lied! Best I've had is Btinternet. Time to change Rob.
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Jayde Wolpert
(@JaydeWolpert) reported
@Plusnet your service is horrendous. You promise certain speeds and when you don't provide those speeds, I must pay £65 for an engineer to come out. Why must I pay when you are not providing the service??!
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Cllr Clive Butchins MA (Cantab)
(@Commentory) reported
@majesticcollege Time for a change then. I've been happy with Plusnet (owned by BT). Left Virgin about 12 years ago as unimpressed. Check customer service ratings before changing.
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stevewhiteraven ☮️🕊️🌳🌹
(@stevewhiteraven) reported
@VodafoneUK You failed to connect service for 2 months even telling me an engineer had covid a lie as I live in a fking village I KNOW the engineer (there is only 2 for this area and neither had covid ) I got Plusnet to connect me and NP now you want £70 for NOT providing a service
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MaisieSquibb
(@MaisieSquibb) reported
Plusnet WiFi is awful 😣
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Justin Lewis
(@Yoostin) reported
Hey @Plusnet Why can't I just contact you within my account dashboard, silly to make me phone wasting my time waiting around on you to answer. Recently renewed and would you believe it, days later my service becomes rubbish. Constant drops & slower. 1mbit/s up? Was >7! down -10
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Leon C
(@LCord80) reported
Connection drops again all week @Plusnet why does your service constantly drops out and come back on. Surely it’s breach of contract? And yes...I have tried and tested everything, it’s your service that’s the issue. I’ll be leaving you as soon as possible.
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1vorBigun
(@1vorBigun) reported
@Plusnet When is customer service going to tell me why you have deleted all my emails on 3 accounts and given my password to the dark web You have ruined my internet security and on line banking My account details and passwords are being sold on the dark web now who else got don