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Plusnet outages and service status in Lewes, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Lewes, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Lewes, England

The most recent Plusnet outage reports came from the following cities: Brighton, and Lewes.

CityProblem TypeReport Time
Brighton Internet 1 month ago
Lewes Internet 1 month ago

Community Discussion

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Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • ThePhysioRooms
    The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms
    KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • gregpaulshort
    Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • MsEmmaChaplin
    Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

  • robinschlochter
    RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • crazeemary82
    Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms
    KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rosieon25371922
    rosie posie (@rosieon25371922) reported

    @Plusnet I want my £150 reward. Cough up and stop welching and breaking contract. It is bad faith and appalling behaviour. Sort this out as your team on the phone do not sort this out. They lie and gaslight.

  • AlyssaJade7274
    Alyssa Jade C (@AlyssaJade7274) reported

    @WeAreOpenreach @Plusnet how do I find out if you are doing planned engineering in our area? Almost every week our internet stops working at night. No way of checking if you are doing engineering. Been down for 45 mins so far. This has becoming a weekly issue now

  • villanews11
    Dan (@villanews11) reported

    @bt_uk how do I cancel my contract as I dont want to renew due to plusnet doing it cheaper

  • saralewis735
    Sara Lewis Alexander (@saralewis735) reported

    Dear Sky, Your customer service is rubbish, our loyalty used to matter not any more. As soon as our current contract for broadband is up, we are switching to Plusnet. A pissed off customer

  • RTM_26
    R&T #RejoinEU (@RTM_26) reported

    @Plusnet Hi, I need an answer concerning my account which is up for renewal shortly and I can’t find it online and I’m not waiting half an hour for someone to answer the phone. Can you help?

  • GaryThatcher2
    Fatch (@GaryThatcher2) reported

    @Plusnet so I cancel my contract with you 6-8 weeks ago and you now take a new payment from my account today. Then I’m told it’s ok you can have it back in 30 days… wtf?

  • TudorBlue
    Colin Tudor 🇬🇧 (@TudorBlue) reported

    @MikeyCleave @Plusnet plusnet are decent and do have an excellent customer service! i should know as i was with them but had a better off from sky! Seriously considering going back with them!

  • DerylLynn
    DerylLynn on stranger’s island (@DerylLynn) reported

    @ianward2000 @ms__care Thank you but I have a feeling that this is a scam . Look at their page 0 followers and they ask for WhatsApp details . I almost fell for it over my issue with Plusnet , they get very aggressive when you don’t give them your bank details

  • AbiSpurs26
    Abi (@AbiSpurs26) reported

    Has anypne else's @Plusnet gone down

  • SeanClarke17595
    Sean Clarke (@SeanClarke17595) reported

    @Seanfrank Many thanks. I have WiFi calling with Plusnet ( the £44.did include a phone line ) so now also looking for VoIP provider. Problem there is I will need a UPS as no method of contact with 999 if power is down. Hoping Starlink supports WiFi calling?