Plusnet Outage Report in Lewes, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lewes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@mauteek Hi Cormac, Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Thanks
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Jonathan Reed
(@Onundon) reported
Hello, @Plusnet Earlier today, all customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. You worked quickly to act like you resolved this and you’re working hard to maintain that act. Customer
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thisannoyedme
(@thisannoyedme) reported
@bmbix_robin @Ofcom @Plusnet Glad it wasn't just me. From 10.30am this morning. Nothing on their website. The status update page was down - no mention of the outage now it's back up. And impossible to get thru on the phone and didn't call me back.
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Swarah 💟💬
(@diabetactyl) reported
Just amazing that my Internet has been down most the day today so far yet Plusnet have still managed to email me about my bill 🙃 if they think that's getting paid they're in for a shock
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Plusnet
(@Plusnet) reported
@miktrinh Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused.
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Ryan
(@Oxigin) reported
@Plusnet Can you advise if they are different passwords please. As I updated my account password thinking it was a local issue unaware of the outage on your side. Now I see some people are able to connect again but I'm not so not sure if it's still down or if its the password.Tks
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Plusnet
(@Plusnet) reported
@adamramadan Hello, Adam Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Samantha - Sheffield
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James Dyer
(@jdyersinger) reported
@Plusnet @DeliciousLegacy Not true @Plusnet - still not working!!!!
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Plusnet
(@Plusnet) reported
@Jo_joblogs Hi Jo, Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Thanks
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thisannoyedme
(@thisannoyedme) reported
@chivey @Ofcom @Plusnet Glad it wasn't just me. From 10.30am this morning. Nothing on their website. The status update page was down. And impossible to get thru on the phone and didn't call me back.