Plusnet

Plusnet Outage Report in Lewes, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lewes, East Sussex, England 01/03/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lewes, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomHailsham Wi-fi

Community Discussion

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Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NicoleH90735026 NicoleH (@NicoleH90735026) reported

    …and have now frozen my 76 year old mother's account for 24 hours and are completely unable to resolve it 'because it is the weekend'. Utterly unacceptable service and I'll be cancelling both my mother's and my PlusNet phone and broadband accounts.

  • Kamran_Ali687 KamranAli (@Kamran_Ali687) reported

    @Plusnet my mobile connection has been down for 3 days now, i am not able to receive/make incoming and outgoing calls.

  • Kayte_Beth Kate 🦋 (@Kayte_Beth) reported

    @Plusnet still no further forward on an engineer no one knows what's going on... Any help ?

  • OpenreachHelp Openreach (@OpenreachHelp) reported

    @MushroomWonders I've not suggested it was anyone's fault. I've advised how you can get a speedy resolution if your parents are vulnerable. The provider has a welfare process to help vulnerable customers. If the services are with PlusNet, you would contact them. 1/2

  • BarkleRachel Rachel Barkle (@BarkleRachel) reported

    @Plusnet Hello, after restarting my phone this morning, I am now getting a 'not registered on network' message everytime I try to make a call. If I call my phone, it just goes voicemail. Please can you help?

  • TubMcguffin CV (@TubMcguffin) reported

    Plusnet is ******* useless tonight. No matter what I do it won't connect, there's no broadband signal yet they claim there's no issue on the "downchecker" sites. It's obviously down somewhere or it would be working.

  • CongletonCW12 Michael 🇮🇪 🦡🏳️‍🌈 🇬🇧🦊🇪🇺 (@CongletonCW12) reported

    Just had some (excuse the language) piss poor service from @Plusnet #plusnet #broadband provider...🤬🤬🤬

  • flunny907 Finessa Wallace (@flunny907) reported

    @WeAreOpenreach Absolutely useless..... but day taking the info to plusnet... the already know the problem.. YOU won't do the work AND it's Friday! Wednesday pm got asked for 48 hours again but said that takes us to Monday. .hopefully... I'm cracking up here

  • yermawsadirty Succo di Prosciutto Finucci 🇮🇹 (@yermawsadirty) reported

    Left @Plusnet to join @VodafoneUK and what a terrible that decisions proven to be. 6 months being billed by 2 providers, never had service from Vodafone and now 8 days in without internet. Promised a seamless transfer through broadband switching service. @Ofcom

  • FuzzyCatCookie Cookie (@FuzzyCatCookie) reported

    Hey @Plusnet landline internet down for me in High Wycombe. Modem/router reboot/power-cycle made no difference. Any known problems?