Plusnet

Plusnet Outage Report in Lewes, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lewes, East Sussex, England 01/13/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lewes, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomHailsham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Rob_Rolls99 Rob Rolls (@Rob_Rolls99) reported

    @haveablowtinman @btsport @Plusnet Yeah I’m having this issue too, can’t log in to BT Sports App on any device connected to WiFi, also can’t even log into MyBT on any device connected to my WiFi

  • CaitClick Cait (@CaitClick) reported

    @Plusnet Our broadband has been down since the storm last night. Haven't got a landline phone available to test the line, just wondering how to find out if there's a known outage in the area?

  • haveablowtinman Peter Morris (@haveablowtinman) reported

    Day 4 of @btsport @Plusnet issues. Any updates? Any workarounds or compensation plans? Spoke to BT tech support and told it's a known major issue escalated to highest level but customer service teams still seem unaware.

  • oatsoda Andrew Milne (@oatsoda) reported

    @Plusnet @plusnethelp @btsport Just found it works fine over mobile network, so somehow my plusnet broadband I have is today preventing me from logging in to the BT Account for #btsport - even though it's been fine for over 2 years

  • SarahHu84468815 Sarah Hull (@SarahHu84468815) reported

    @Plusnet My router will not switch on. No light. Nothing. It went off about 90 mins ago. Has it simply broken? It was new in Feb.

  • Rob_Rolls99 Rob Rolls (@Rob_Rolls99) reported

    @Plusnet @oldmangaming78 Yeah I’m having this issue too, can’t log in to BT Sports App on any device connected to WiFi, also can’t even log into MyBT on any device connected to my WiFi

  • Marc_Dixon Marc Dixon (@Marc_Dixon) reported

    @Plusnet My broadband has gone off after the storm but my landline is still working. Can someone help please?

  • Plusnet Plusnet (@Plusnet) reported

    @rohithtr Hi there, Sorry to hear you were having broadband issues. I can see the discussion you had with one of our advisors and have sent further clarification via email to you detailing the reason as to why you were offered a credit for your downtime. Dan Plusnet Sheffield

  • MissyP187 Kirsty Powell (@MissyP187) reported

    @Plusnet I’ve messaged 3 times today regarding yet more issues with our connection which have all not been responded to. We have had months of rubbish service that still isn’t resolved. I am now reporting to OFCOM.

  • JWBG1 Jema G (@JWBG1) reported

    Please could someone at @plusnet tell me how a webmail-only (ex-Madasafish) customer can contact you to report a problem?