Plusnet

Plusnet Outage Report in Lewes, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lewes, East Sussex, England 12/05/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lewes, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomHailsham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • XeniosPavlou Xenios Pavlou (@XeniosPavlou) reported

    @Plusnet an issue I had was supposed to be sorted by 20th july and I was supposed to be sent an update. 22nd today still waiting for the issue to be sorted

  • stuartderry1 stuart derry (@stuartderry1) reported

    Can't even tell me what the issue is with my connection, pretty pathetic @Plusnet fingers crossed I find a better Internet provider today

  • Plusnet Plusnet (@Plusnet) reported

    @HelsBels2525 Hi there Helen, I'm sorry to hear about this. I've changed some settings on your line and this should resolve the issue for you. If you restart your router at about 3pm this should kick them into gear if you haven't seen any improvement before then. Jess - Plusnet Leeds

  • mandroid2525 Mandroid2525 (@mandroid2525) reported

    @Phillip91gamer @IBadDriverI It's complicated there's other operators involved talk talk,virgin,Plusnet they lease the line from BT as Plusnet is BT rebranded cos monopoly had to be split between Broadband and Fiber hence endless headache for providers you don't want to upgrade your service for competition

  • ThomasB51491502 Thomas B (@ThomasB51491502) reported

    My brother's having a nightmare Plusnet! They "fixed" his house wifi, but won't send an engineer out to turn the modem on. We've talked to them multiple times, and they're always just rude and unhelpful. Word of advice: Don't use them

  • Dr_DanSmith Daniel Smith (@Dr_DanSmith) reported

    @toneeroberio @Plusnet My internets just gone down too 😫 Have they managed to fix yours yet?

  • nat1811 Natalie Morgan (@nat1811) reported

    @JominGe00715465 @Plusnet Totally agree, worst customer service for the last 5 months!

  • BORDERJOE JOSEPH BORDER (@BORDERJOE) reported

    @Plusnet Thanks forfast response -I find TWITTER confusing I used link -there is an issue but can you indicate if it might be fixed by next week even? It is becoming pretty urgent that we are able to make and receive mobile calls and are going to have to go PAYG with another provider.

  • andy17467869 andy (@andy17467869) reported

    @Plusnet My internet other day was terrible...had to turn router off 8 times and having to do this all the time ..im in hospital now..so cannot do owt ...but cant keep on like this

  • churricanrana John Jackson Fan Account (@churricanrana) reported

    Any recommendations for an internet provider that isn't a total bag of drizzling ****?? (so not @Plusnet)