Plusnet

Plusnet Outage Report in Lewes, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lewes, East Sussex, England 01/18/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lewes, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomHailsham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RodBayles Rod Bayles (@RodBayles) reported

    @Plusnet No service in North Norfolk for almost a week now, what's going on?

  • McnicollShona Shona McNicoll (@McnicollShona) reported

    @Plusnet Does Plusnet Broadband have a Customer Services email address? Thank you

  • horseandhoof Horse and Hoof (@horseandhoof) reported

    @EmmitStrickland @Plusnet Hi there. I've checked the account and I'm really sorry for the issues you've encountered. As you say - a complete shambles. The only way we can proceed would be to give you standard broadband and then update this once there are fibre

  • laukin Laura Morris (@laukin) reported

    @Plusnet any chance of a response? I messaged yesterday yet can see you replying to people who messaged later than me. I sent PAC code over to keep my number but the port request hasn’t completed yet no one can ring me on my number. Any help? Also can’t access mobile account

  • paul_cartledge Paul Cartledge (@paul_cartledge) reported

    @Plusnet hi, hope you can help. A friend of mine is currently with sky and wants to switch to plusnet. Her contract runs out 7/7 and she has been told it takes approx 10 days to set up but she doesn't want to miss out on your offer so she doesn't know when to place order. TIA

  • archer264gaming Archer264 (@archer264gaming) reported

    @Plusnet as many attempts as you’ve had at putting my internet right I’m now getting 1mbps DL speed, you’re service is an actual joke, I can’t wait for the 26th when I’m rid of this bullshit

  • Stubbs Stuart Grimshaw (@Stubbs) reported

    @MariaWhalton @Plusnet I went through the text bot thing by calling the support line, they reset … something… and it’s been fine since.

  • kg_mini_me Khafsa Ghulam 👩🏼‍🦯 (@kg_mini_me) reported

    @Plusnet I was told my number will be ported over yesterday and it hasn’t happened… I mean what’s the point in me getting a contract and paying for it and not being able to use it… As a new customer this doesn’t give me much confidence.

  • a47737802 a (@a47737802) reported

    @Plusnet switched to a mobile deal with you and my number was supposed to transfer yesterday. What’s the problem? I need my number for work and this is impacting my income

  • AshleighPounds Ashleigh Pounds (@AshleighPounds) reported

    Is anyone else having issues with @Plusnet 🤬 seriously?! We have no internet AGAIN! Don’t get what I am paying for!