Plusnet

Plusnet Outage Report in Lewes, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lewes, East Sussex, England 02/09/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • france_lou Louise France (@france_lou) reported

    How is it such a big company like @Plusnet @plusnethelp can’t provide me with an email address that I can contact them on to send them some pdfs? I’m deciding whether to remain a customer or not and if they can’t even give me an email address I can contact I think it will be 👋!

  • Anaspiauk Anaspia (@Anaspiauk) reported

    @TalkTalk @plusnethelp how can I stop talk talk from harassing my elderly parents? left talktalk on 19th April and joined plusnet on 26th yet are still getting bills from talktalk and now a barrage of messages from debt collectors. #talktalk don’t go there as you can never leave

  • churricanrana John Jackson Fan Account (@churricanrana) reported

    Any recommendations for an internet provider that isn't a total bag of drizzling ****?? (so not @Plusnet)

  • nat1811 Natalie Morgan (@nat1811) reported

    @JominGe00715465 @Plusnet Totally agree, worst customer service for the last 5 months!

  • IanB_producer Ian Burnip (@IanB_producer) reported

    @SkyHelpTeam It still refuses to work - why did you build the world's worst UI? I have many questions - why can I not use my own kit? Or deploy the router as a bridge? or use a 3rd party DNS like Quad9? It's 2021 - let us choose! I'll be taking my business to Plusnet or Zen.

  • ChrisOConnor10 Chris Coco O'Connor (@ChrisOConnor10) reported

    @Plusnet how do I get my log in details as I'm having trouble getting passed 0.80 must?

  • Dr_DanSmith Daniel Smith (@Dr_DanSmith) reported

    @toneeroberio @Plusnet My internets just gone down too 😫 Have they managed to fix yours yet?

  • MusicCloseup MusicCloseup.com 📷 (@MusicCloseup) reported

    @TLATWuk TalkTalk was OK for coverage + value, but put price up during fixed price contract (??) & hard sell/rude when we left If an isolated area only served by BT, Plusnet is part of same company + might be cheaper Can often get good cashback through TopCashback or similar

  • Spharris1976 Steve harris (@Spharris1976) reported

    @Plusnet I'd like to cancel my bt sport app

  • FeisalUmar Feisal Umar (@FeisalUmar) reported

    @Plusnet Thank you, I would prefer a member of your 'award winning' customer team to call me an explain a threatening email for £0.80.