Plusnet

Plusnet Outage Report in Lewes, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lewes, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lewes, East Sussex, England 01/05/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lewes, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomHailsham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lewes, England

Latest outage, problems and issue reports in Lewes and nearby locations:

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • laughingmaneki manekicat (@laughingmaneki) reported

    I have been with @TalkTalk for 15 days and I feel dehumanised and emasculated by their disregard for their customers. TT want to charge me £180 to leave despite the service being broken. Can @Plusnet help me move?

  • Plusnet Plusnet (@Plusnet) reported

    @citytransportin Hi there Simon, I'm really sorry about the issue with your connection dropping out and understand that must be so frustrating. I've checked your account and can see that my colleague Kevin has ownership and will make sure we get this sorted out for you. - Adam - Plusnet Sheffield

  • JacquiHollins Jacqui H (@JacquiHollins) reported

    @virginmedia I’ve been ringing evry cpl days for 3 wks and I’m still none the wiser. I have no WiFi and no landline. Ive cancelled my DD so if they want money they’ll have to ring ME for it. I’m going with @Plusnet now. Been with virgin since Ntl days. Terrible Cservice

  • Freya_H_G Frey Homer-Ginley (@Freya_H_G) reported

    @Plusnet You folks said the new router would fix my speed issues and would go straight to fibre broadband, new router is still showing same DSL speeds.

  • hollybobs72 Ruth@mayflower (@hollybobs72) reported

    @Plusnet eight days in and still my number hasn't ported....this can't be normal? HELPPPPPPP (or at least tell me how to cancel)

  • LizzyLizUk Liz (@LizzyLizUk) reported

    @Plusnet Hello, it’s been a week now that my wi-fi is playing up. And today is not working at all. I am getting a bit tired now of this continuous problem.

  • OzolaKrista Krista Ozola (@OzolaKrista) reported

    @Vicky70912901 @TalkTalk Never choose @Plusnet either. Been having issues of line dropping and internet disappearing since December. Engineers booked 5 times and today no one came, again... took time off work to be wasted.

  • Ponggo_uk Dean G (@Ponggo_uk) reported

    @bt_uk I would recommend you avoid signing up with BT, they are a bunch of crooks, If you signup for a plan and they keep putting the cost up, never happened with Plusnet or Talk Talk.

  • monstercooke13 Adam Cooke (@monstercooke13) reported

    @Plusnet number was supposed to port yesterday, received an email from you saying it was happening and a text and email from old provider saying it has happened. Old number is dead (doesn’t ring at all). Temporary plusnet number still live. HELP? I need the number!!!

  • manceyy manceyy (@manceyy) reported

    apparently the order was cancelled (though not by me!) last Thursday, but @Plusnet didn't feel the need to update me - if I hadn't rang on any of the days I was due to get service and didn't I never would have known