Plusnet Outage Report in Lewes, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lewes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rachit Suri
(@suri_rachit) reported
@Plusnet I switched to Plusnet mobile this week and had requested to port my existing number. My number was deactivated with existing provider on Wed noon however it is still not activated with Plusnet. Not getting satisfactory response from customer service. Please help.
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Magnetic Recruitment
(@MagneticJobs) reported
@Plusnet hi there, I’ve just left the UK for a few years, the link to “thinking of leaving us?” didn’t work, so how can I cancel? It’s only a monthly sim £10 deal. I’m in the USA now would rather not call.
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Martin S
(@Seniormp) reported
having a problem with my WiFi so called @Plusnet what great service quick to answer and very efficient and friendly... :-) sorry I did not get the guys name...
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Evejam (sign name: hammer)
(@evejam) reported
@Plusnet how can deaf people contact you please, I don't do phone calls, need email address or online messaging. I want to make a complaint 😡😡😡😡😡
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Plusnet
(@Plusnet) reported
@stephenmedlock The contract hasn't been broken as the increase is part of CPI+ which you agreed to when taking out the contract. If we do anything that is outside of the Terms then we'll let you know. - Curtis, Plusnet Sheffield
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Helen Dennett
(@h_dennett) reported
So after spending nearly 45 minutes on hold, they weren’t any help at all! I think I’ll be cancelling already @Plusnet, I’m not impressed.
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jase
(@jase_anson) reported
@Plusnet I have moved home and taken plusnet service with me. Engineer today was unable to set up the phone line for internet use due to issue with the poles outside. My partner and I work from home and need wifi online by Monday. Been on hold for ages. Please help sort this asap
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Helen Dennett
(@h_dennett) reported
@AMJ1981 @Plusnet I’m tempted. I had to call them twice, so was on hold for over an hour in total, only to be told that their systems are having problems so I need to call back tomorrow! The only problem is that it’s one of the few networks that works in my village.
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Andy Johnson
(@AMJ1981) reported
@h_dennett @Plusnet I’d cancel anyway, they’ve cut my phone off twice this week due to supposed payment issues even know payments have been made and it’s actually an issue with their system
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forr3s
(@forr3s) reported
@Plusnet is website down? Getting a server error message