Plusnet Outage Report in Lewes, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lewes, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lewes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Lewes, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Hailsham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lewes, England
Latest outage, problems and issue reports in Lewes and nearby locations:
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ele Brown
(@EleBrown241127) reported
@plusnethelp @Plusnet ordered my internet on 23 February. Was meant to be live on 28 March. Open reach told me it was all fixed on 8 April. Still no internet. Escalation team never updates me. Awful customer service.
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james
(@jam4453) reported
@Plusnet Mobile phone and data not working in NR13 for more than a week. Status checker still says will be repaired in 16hours!!
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No
(@fluffygumz) reported
@plusnet second time in under a month that our Internet has been down for hours as your DHCP servers aren't issuing us an IP address. Please look into this or we will have to consider switching to a new provider. Last time net was out for over 12 hrs, looks like the same again.
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Chris Wheeler
(@Darzil01) reported
@Plusnet I currently have Full Fibre (150 Mb) with unlimited landline calls with BT DIgital Voice. Do you offer the same service? It isn't clear from your websites.
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Alyssar
(@AlyssarEU) reported
@Plusnet hello, I just placed a broadband order as a new customer. although I just realised I needed to set the start date to 13th May due to my existing contract - is there a way you can change this for me please?
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Derek Fortune
(@DerekFortune13) reported
@Plusnet i have no service 34 hours now
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Lola LFC
(@Lolavanenburg) reported
from
Halton, England
@Plusnet Internet and landline still down in SKELMERSDALE west Lancs..costing me a fortune in Mobile data..not happy at at all with Plusnet !! They should reimburse me..not good at all !!!
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RichyB53
(@B53Richy) reported
@Plusnet What is happening with regard to the recent issues after being misled and locked into a contract that you have broken with me? Do I need to complain to the Ombudsman or Ofcom (the industry regulator) yet? And why won't you answer me?
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Chris Szumilo
(@chrisszumilo) reported
@virginmedia your chat is disabled and your call centre is shut. You guys have serious issues. @Plusnet when can you deliver fibre in NW London?
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William McFadyen
(@WillDog1210) reported
@Plusnet just joined and have my service activated (loving the service btw); just one thing needing clarified my billing page shows my bill for this month as (-£29.96) I assume this is nothing for me to worry about or do I owe u guys (29.96)?