Plusnet Outage Report in Brighton, England
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The latest reports from users having issues in Brighton come from postal codes BN1.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Brighton, England
The most recent Plusnet outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Uckfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Fosbrooke
(@MichFosb) reported
@Plusnet I'm a customer and want to add an additional service. The website didn't allow it. I rang the helpdesk but was on hold for an hour and 18 minutes before giving up. I tried the online chat bot but its logic is flawed. I replied to email but its not picked up. Any ideas?
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Natalie Jones
(@Nataliejo1287) reported
@OpenreachHelp 15 days and 4 engineers to keep repeating ‘no fibre ports” at the cabinet!! So no connection. The parting of The Red Sea would be easier. Openreach running on steam in the age of the microchip!! Outrageous Customer Service. @Plusnet
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Becky
(@_beckykatie) reported
Cba with @Plusnet I’ve literally had no internet for 3 days now and they won’t tell me why or try and fix it. I work from home - or I’m trying to atleast 🫠
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Andy
(@affable_andy) reported
@Plusnet Hi, are you having an issue in North Tyneside? Multiple phones here on Plusnet with no signal?
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ColletteJane
(@ColletteJane7) reported
@Plusnet fibre has recently been installed in my building but no mention on your website of when it may be available. My speeds are agonisingly slow, can you give any info on when fibre is available through you? Wondering if it’s worth waiting or moving!
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James Byron
(@JamGed1993) reported
@Plusnet we have no phone or broadband at our house, we have been waiting over 48 hours for assistance from your support team. Can you help
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LegendKiller2k ™⚪
(@legendkiller2k8) reported
@Plusnet Please no need for you to apologise it's your complaint section that are waste of time, it is with the Ombudsman service now, all for £1.50p/m you're losing a customer.
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36grit
(@yawdrah) reported
@Plusnet @davidmbell My wife’s phone has no signal the signal has been intermittent for days. Somerset
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36grit
(@yawdrah) reported
@Wibblebum @Plusnet Is your phone service in Somerset down ?
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Mike P
(@BuryCasual87) reported
from
Plymouth, England
Woke up this morning with really poor WiFi from @Plusnet. Never had any problems before today. Anyone else having a problem? Noting will work via WiFi? Even my Google chrome won't play the radio it's that poor? Not good