Plusnet Outage Report in Brighton, England

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Brighton, England

The most recent Plusnet outage reports came from the following cities: Brighton, and Lewes.

City	Problem Type	Report Time
Brighton	Internet	20 days ago
Lewes	Internet	21 days ago
Brighton	Phone	4 months ago
Newhaven	Internet	6 months ago
Newhaven	Internet	7 months ago
Brighton	E-mail	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

• 
  KarenAms (@KarenAms) reported 5 minutes ago from Brighton and Hove, England

  Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

• 
  KarenAms (@KarenAms) reported 11 minutes ago from Brighton and Hove, England

  Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

• 
  The Physio Rooms (@ThePhysioRooms) reported 13 minutes ago from Brighton and Hove, England

  @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

• 
  Ewan crook* (@EwanCrook) reported 45 minutes ago from Worthing, England

  @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Plusnet (@Plusnet) reported 6 minutes ago

  @mushfikmiah2 Hi there, some customers are experiencing problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We are working quickly to resolve this and we’re very sorry for the inconvenience caused.

• 
  John Ellis (@itsPellit) reported 6 minutes ago

  @The_Chesh_Cat @Plusnet Not until there's a full 2 days of no service IIRC

• 
  Midlands Librarian (@midslibrarian) reported 11 minutes ago

  @dresdeb @Plusnet I have had to leave the house to get a connection and work @plusnet so would be good to know and eta for a fix so I can go back home?

• 
  Amy Turner (@AmyTurner1316) reported 15 minutes ago

  @Plusnet @JonBushby77 It's not just some!!! It's clearly all customers how about actually providing am update instead of a copied message? Ridiculous paying for this and rude customer service over phone

• 
  Zena Barrie 💙🇺🇦🌹 (@ZenaBarrie) reported 16 minutes ago

  Plusnet has been down for 3 hours today. Have they turned off out of respect for the queen? #plusnet #Plusnetdown

• 
  James Dyer (@jdyersinger) reported 19 minutes ago

  @Plusnet I can ping Google, I can visit Google website, but I cannot resolve any other domain names ? Still an issue

• 
  𝓢𝔂 #RiseAboveHate (@SyHawkes) reported 20 minutes ago

  @RichardRigby81 @Plusnet @SkyUK You made a bad choice switching to this company. Award Winning Customer Service is actually non-existent customer service!!

• 
  Paulo Ferreira 🇵🇹🇪🇺 (@pfrr) reported 20 minutes ago

  And service is back on now!! It appears that I am doing the customer services social media upsates for @Plusnet. I will send them an invoice for this.

• 
  Chops (@bockjackson) reported 20 minutes ago

  @Plusnet @PretzlePretzle how come we are needing to use sites like downdetector and even thesun web site to show there are issues, but the service status on plusnet shows everything working as normal?

• 
  Jaz. (@GinjaJaz) reported 22 minutes ago

  @Plusnet In the middle of no broadband has also just invited me to win a prize. Can I win internet access and get back to work? Disgraceful to send that but no update on the current issues.