Plusnet

Plusnet Outage Report in Brighton, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brighton, England 02/10/2026 08:55

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyDavies Andy Davies (@AndyDavies) reported

    @Plusnet Why do I need to call you up to cease service? I didn’t need to call you up to start it!

  • juliusfrank67 carol robertson (@juliusfrank67) reported

    @Plusnet hi when I try to reply privately Twitter is taking me to some other place but it’s just buffers. Please help

  • onairwithgareth Gareth Woods (@onairwithgareth) reported

    @Plusnet our wifi is not working, nothing is loading and when I say it’s slow, it’s so slow that nothing loads! I’m literally at my wits end with #plusnet.

  • thisisamy_ Amy🌱🇪🇺💙 (@thisisamy_) reported

    @artsngrafts it's easy to switch from BT, just plug the router in. BT are a rip off. I work from home and no issues with Plusnet

  • SAMMMYx Sammy Bentley ✶ (@SAMMMYx) reported

    @Plusnet my 90 year old grandad is having no end of issues with your webmail, I can confirm this isn’t internet or laptop, I’ve cleared the cache and now at dead end, what do we need to do as everything has moved online?

  • kayleigh_hough Kay (@kayleigh_hough) reported

    @Plusnet I'm having some problems with poor/no connection Internet. Bad quality streaming and Internet cuts off randomly. Apparently no problems with the line. Quite unhappy with the inconvenience it causes.

  • Steve_Bower Steve Bower (@Steve_Bower) reported

    @mostly_grumpy Compare the same package from Plusnet (uses EE network) & get EE to match price. My sim-only deal went from £28 to £12

  • ljmc1 MM (@ljmc1) reported

    @Plusnet - It's 5 months since I signed up & I'm still not connected. Really disappointed & @OpenreachHelp service is dreadful!

  • acraven_dev Andrew Craven (@acraven_dev) reported

    @Plusnet I'm confused by your reply "To answer your question about the final bill, once an 18 month contract with us has expired it automatically becomes a 30 day rolling contract with 14 days notice required to cancel, due to this there's a payment of £6.69 on the final bill."

  • EdSteenson ED Steenson (@EdSteenson) reported

    @Plusnet dreadful service. #complaint A week after supposedly having broadband signal I still have no internet!!! #disgraceful. How have the one best internet provider 8 years in a row!!!