Plusnet Outage Report in Brighton, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Plusnet
Plusnet is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Brighton, England
The most recent Plusnet outage reports came from the following cities: Newhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Uckfield |
Internet | |
| Brighton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ted
(@ASCmotorschool) reported
@Plusnet You have ceased all services to us on new years day. You are not providing customer services. Therefore we will be seeking another provider as soon as possible because you are incompetent idiots. Have a happy New Year.
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Theodore Bagwell
(@theodore_bagwe) reported
@LauraBeale @Plusnet Those clowns mistakenly cut off our connection two weeks ago - we are given outright lies as to reinstatement dates that are never kept
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The Vegan Tester Ⓥ
(@LockEllie) reported
And to cap it off my complaint has been closed without anyone making any contact with me at all. So glad I'm moving to @Plusnet ! @bt_uk I can't believe how much things have changed, the most awful 'customer service' I've had for a long time.
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David matthewan56
(@matthewan56) reported
@Plusnet wild ride you killed my brother April 28th forced to go in work in sheffield plusnet office refused work from home due to money constraints and advsed dont work dont get paid You killef him so you horrible company wild ride indeed will see you in 2021
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John Bates
(@Batesy65) reported
@Plusnet your customer services advisor has asked me to get you to book an Openreach engineer to attend the account holder's premises ref question #209435748. The phone line is very very noisy at times (no pattern to it) - bad enough to have to resort to a mobile phone!
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Matt
(@False_Alarm_) reported
Nobody would be complaining if they'd sold this as 'comedians sat down in their toilets/ airing cupboards talking in to a low res, 10 year old logitech webcam (streamed via the cheapest available Plusnet package)' #justthetonic
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John Hughes
(@JohnHughesIT) reported
@plusnethelp @plusnet Broadband unusable again. Periods of OK service, followed by outages, then it comes back again. Between 10:08 and 11:05 I had 60% packet loss with an average time for a successful ping of over 7 seconds
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Victoria Barns
(@vicster28) reported
@Plusnet do you have an email that I can reach someone to discuss issues with WiFi? The website doesn’t seem to be working for me and your chat isn’t available
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XRPete
(@peterwa98577307) reported
@Plusnet **** service Overpriced crap
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Michelle Crompton
(@Michelle8772) reported
@Plusnet I wonder if you could help please. I joined in 6 months ago and initially my download speed was 40 mbps. I have just done a test and it is down to 5. This has been going on for about 5 days. Thankyou.