Plusnet

Plusnet Outage Report in Brighton, England

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The latest reports from users having issues in Brighton come from postal codes BN2.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brighton, England 01/31/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Brighton, England

The most recent Plusnet outage reports came from the following cities: Uckfield, Brighton and Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomUckfield Internet
United KingdomBrighton Phone
United KingdomBrighton TV
United KingdomLewes Internet
United KingdomBrighton Internet
United KingdomSeaford E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DrDavidWPrice Dr David Price (@DrDavidWPrice) reported

    @Plusnet broadband down in Reading. Service studio says it's ok, but hundreds of reports of problems in 'London' area. Reported fault, but you expect me to wait TWO DAYS for an engineer. You are joking, right?

  • Cherry38455266 Cherry (@Cherry38455266) reported

    @Plusnet really having problems with my broadband

  • SteveCridUK Steve Criddle (@SteveCridUK) reported

    @Plusnet @Google It seems that tool doesn't have a way to report problems logging into email this morning.

  • EuropTecnic Alan (@EuropTecnic) reported

    @Plusnet good morning I can't seem to access email today, IMAP doesnt connect and WebMail gives a message saying "we'll be right back" but service status shows everything working. Any idea what's happening?

  • ME90356305 ME (@ME90356305) reported

    @Plusnet Hi, Your email system is not working, please refer to thread on the forum. Thanks

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    As my emails are down, please send your footman round with your calling card if you need me. @Plusnet "We'll do you proud..."

  • Snowywhite4 Snowywhite (@Snowywhite4) reported

    @Plusnet cannot connect to mail on any devices is there are a general problem with the server?

  • sandhsystems S&H Systems (@sandhsystems) reported

    @AndyRead78 @Plusnet They are usually pretty reliable, I'm sure they will fix it shortly

  • yellostika julie prigg (@yellostika) reported

    @Plusnet website & webmail seems to be down, message states: Thanks for visiting, we'll be back soon We've had to take the site down for maintenance, or We’ll be right back! Uh oh, we can’t show this page right now. Yet service status fails to mention the issue!

  • hitmanharris atch (@hitmanharris) reported

    @Plusnet woken up and my new plusnet broadband still isn't on. This is the 3rd failed switch on date and losing my patience. Can you help?