Plusnet Outage Report in Brighton, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tachart - Bolt & Nut
(@BoltAndNut) reported
@Plusnet your websites down???
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SilverdaleNorth
(@SilverdaleNorth) reported
@Plusnet can't receive calls. 3 days now! Utterly ridiculous. Customer service!! Hahaha! Jokers!
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Andrew Green
(@greenster43) reported
@Plusnet 7 days since I requested a sim, 4 days without mobile access since you ported my number, still no sim, help please🤬
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James Newbon
(@JamesNewbon) reported
@Plusnet your broadband speed has been poor this week. Currently getting about half the estimated peak time speed and it's not even peak time. 20Mb below the minimum guaranteed speed too.
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Adam
(@TDMDmm) reported
@Plusnet The TXT help bot had my back. Apparently an Openreach issues which has since been resolved
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Scott Lee
(@ScoLee10) reported
@Plusnet hello. My mobile network signal is awful at the moment, any advice?
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Rabbit
(@watershipdown17) reported
@Plusnet Any idea why my plusnet internet has gone down 4 nights in a row at 19:45 tonight, 20:35 ish yesterday?All around the same time.
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🏴🇧🇭Gaz🇧🇭🏴
(@GaryPendlebury3) reported
@basher5000 I've been with plusnet twice and they've always been brilliant, customer service is really good and no pressing options to get through to them, UK customer services too which is always a plus.
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Dearly Departed Dr Keri Thomas 👻🎃🧙♀️
(@keri_thomas) reported
from
Aberystwyth, Wales
@Plusnet Hello! I’ve recently moved home & set up internet with you. Got an email today saying everything was now up & running: but it’s not, I’ve had no password details or router, so still without internet & have been now since the 02/10. Could you help?
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Luke Morris-Adams
(@lukeyna1) reported
@Plusnet Thanks for getting back to me, the service appears to be back on. It was definitely a plusnet fault, had it confirmed by customer services yesterday. Not being able to receive calls or texts to my business phone for a day and a half is unacceptable.