Plusnet

Plusnet Outage Report in Brighton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brighton, England 03/01/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JillMcInerney1 Jill McInerney (@JillMcInerney1) reported

    @Plusnet the best Plusnet has got …..Mohammed in Leeds, sorted my WiFi problems, was sympathetic to my lack of technical knowledge, called back today to check if everything is ok 👍 #besthelpever #gomogo

  • cornishbirder Geoff Barter 〓〓 🇪🇺 (@cornishbirder) reported

    @sferguk @SkyUK switched to Plusnet , Sky was awful

  • altnewsuk Keelan Balderson (@altnewsuk) reported

    @Plusnet Is the fibre activation date given in your emails an estimate, because we're set up as of yesterday (the date) but still receiving typically poor broadband speeds.

  • westfieldeditor David 🇮🇪🇪🇺 (@westfieldeditor) reported

    @Plusnet Even better yet. Customer service in Leeds said could reconnect now, only for Sheffield dept to turn round and say 12 more days at least! Get a sodding grip.

  • sublimeportal stanislao moulinski (@sublimeportal) reported

    @Plusnet No connection at all in CR3… any issues you are working on?

  • westfieldeditor David 🇮🇪🇪🇺 (@westfieldeditor) reported

    @Plusnet You failed to follow my instructions and cut internet service on Tuesday. Now told 12 to 14 days to restore it. Your fault, but I'm paying for mobile at £15 per day as work from home. What a joke!

  • AdamStrengthPow Adam (@AdamStrengthPow) reported

    @Plusnet plusnet are refusing to provide me a deadlock letter so I can escalate my complaint to an ombudsman. What are my next steps? Who in plusnet should I complain to in order to send my issue to an ombudsman.

  • CallumLyon Callum Lyon (@CallumLyon) reported

    Plus Net should change their name to **** Net. @Plusnet

  • westfieldeditor David 🇮🇪🇪🇺 (@westfieldeditor) reported

    @Plusnet Your service is pathetic. Failure to read an email for 17 days, cut off in error and 2 depts at least contradicting each other.

  • skyecottage Skye Luxury Cottages (@skyecottage) reported

    @Plusnet WiFi is down in our flat and we've tried all your suggestions. Used to be able to phone you. Is there an outage at IV3 5DA?