Plusnet Outage Report in Brighton, England
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The latest reports from users having issues in Brighton come from postal codes BN1.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Live Outage Map Near Brighton, England
The most recent Plusnet outage reports came from the following cities: Brighton and Seaford.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Seaford |
||
| Brighton |
Internet | |
| Brighton |
Internet | |
| Hove |
Internet | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Forsvk3n.TTV
(@Forsvk3nttv) reported
@CallMeConflict @TheLilyFae @Plusnet Said that it should all be working fine now and I’m getting more download and upload than before! Now it’s been worse than it was before had it cut out 5 times in 20-30 mins
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Andy Hurst
(@AndyHurst5) reported
@Plusnet Your broadband service is terrible, cutting in and out all the time. This didn’t happen with previous provider
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Dr Deborah Pearson
(@shysecretagent) reported
@Deliveroo Feels like performative customer service to me. I recently had @Plusnet do the same on Twitter and the complaint still isn’t resolved. I’ll DM you but I’m skeptical.
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Anthony Smith
(@asmythe76) reported
@Plusnet Hey, Plusnet! Sky BB barely reaches my Ring doorbell. If I switch to you can I cancel if yours doesn’t reach?
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Richard Parker
(@Richard_Parker) reported
@KellyHatfieldx Don’t listen to anyone who says Virgin Kelly. They’re horseshit. I had PlusNet previously who were brilliant and had no complaints. Only had to switch due to contract ending and going elsewhere for cheaper. TalkTalk I’m with now and had no issues.
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Mike Bradbury
(@_mikebradbury_) reported
Ahh @Plusnet, I cannot understand why you continually fail to deliver a consistent and reliable broadband service. The past year as your customer has been well, just rubbish. I’m lucky if I get 13mbps down on my “80mbps” line. Well under the 55mbps you say I should be seeing.
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Gary Dixon
(@SalisburyGaz) reported
@Plusnet Hi, mine and some, but not all of my neighbour's Internet has been down most of the day but I'm struggling to find a way of reporting it anywhere. Can you help?
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Ozzie
(@UpTheLilywhites) reported
@Plusnet Hi. I received a chq through the post from you guys today for £49.95. It has a reference No on the letter. The letter states that I'm due a refund as some of the discounts applied when I was a customer not being right. Is this a legitimate cheque?
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Conflict.
(@CallMeConflict) reported
@Forsvk3nttv @TheLilyFae @Plusnet sounds like they have reset the DLM, making it faster but more unstable for up to 10 days while it stabilises....
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Neil Conley
(@ConleyNeil) reported
@Plusnet I have not had any network since Tuesday, not been able to make/receive calls.