Plusnet

Plusnet Outage Report in Brighton, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Brighton come from postal codes BN1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brighton, England 12/12/2025 03:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Brighton, England

The most recent Plusnet outage reports came from the following cities: Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomUckfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @thom_crabbe Hi there Thom, I'm really sorry about the connection problems and the difficulties getting through to our helpline, what happened when you tried calling?. Please send us a DM along with your username and I'll make sure we get you back online. - Adam - Plusnet Sheffield

  • bunsorbunsey Tom (@bunsorbunsey) reported

    @Plusnet are there any issues with yourselves or Openreach in the PE28 area? Connection constantly dropping and trying to WFH. Thanks

  • NabzChiko ChikoNabz (@NabzChiko) reported

    @Plusnet @plusnethelp you are literally the worst. Having worked in CS myself I've given you many chances. Your agents are useless and now they say there is no manager on duty to speak to on the phone? Are you serious? Still no internet several fake engineer appointments later

  • Gemma_stacie Gemma (@Gemma_stacie) reported

    @Plusnet absolutely shocking service since I joined! Constantly without WiFi and they tell me its nothing to do with them, cannot wait to be out of my contact so I can leave and i thought sky broadband was bad

  • leekewmoss Lee Kew-Moss (@leekewmoss) reported

    @Plusnet hi - i have a new account, you sent me a link to download McAfee for free but it doesn't work - is that because I'm on a Mac and it's for PC only?

  • KarenLondon2021 Karen (@KarenLondon2021) reported

    @Plusnet are there any mobile data issues in the London NW5 area, had problems yesterday and today. Keep getting message “ restricted access changed”

  • quantumhealer1 Caroline Cousins 🌸Ⓥ - Inner Transformation Coach (@quantumhealer1) reported

    @Plusnet are there any problems with the BH25 area? My internet is on and off constantly this afternoon. Really odd.

  • NikkiBurgess15 Nikki Burgess (@NikkiBurgess15) reported

    @Plusnet How would you feel receiving the message below the day AFTER you took over my service & wondering how you’re going to work from home today without broadband? ‘Hi from Plusnet. Your router has been ordered, it'll arrive within a few days’

  • AlixTraynor2 Alix Traynor (@AlixTraynor2) reported

    No Plusnet mobile signal in my area of South Surrey since 9am.

  • joivers anthony williams (@joivers) reported

    @Plusnet I was with them once . Never again .