Plusnet

Plusnet Outage Report in Brighton, England

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The latest reports from users having issues in Brighton come from postal codes BN1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brighton, England 12/20/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Brighton, England

The most recent Plusnet outage reports came from the following cities: Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomUckfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ReddanTony Tony Reddan#stand up with workers.Reject liars (@ReddanTony) reported

    @Plusnet l have switched to Plusnet because of their customer services. We were supposed to be connected yesterday but haven't. They have not contacted us. We can't contact them the number that they advertise 08004320200 gives a reply that the number doesn't work.

  • freezerman90 ms1 (@freezerman90) reported

    @Plusnet I certainly won't be bragging about your service that's for sure, no router delivered so can't use full fibre and you still cut existing so i have nothing thanks for nothing. Absolutely useless

  • griolfc Martin Grierson (@griolfc) reported

    Want faster broadband from @plusnet? Wouldn't waste your time. Ordered mine on 13th July - today had FOURTH engineer visit with a no show and had no reasons given. Ongoing support ticket but just pathetic apologies and no action getting taken. Not long now til out of contract!!

  • pauline44 LadyP (@pauline44) reported

    It’s @Plusnet I need help from

  • MichaelOFarrel6 Michael O Farrell (@MichaelOFarrel6) reported

    @Plusnet what a bloody nightmare trying to move house and getting a service set up when there is something called a cease on the line !

  • freezerman90 ms1 (@freezerman90) reported

    @Plusnet I'd love to do this however I can't because I have no Internet, your full fibre is ****

  • ohtimothybarnes Tim Barnes (@ohtimothybarnes) reported

    @MassiveAndAce @Plusnet 2022 and this is still a shambles. 23 minute phone call. Fwded by you to BT themselves..who surprise! can't do anything because you bill the service.

  • pauline44 LadyP (@pauline44) reported

    @TalkTalk It’s @Plusnet I need help from

  • jerryduk -𝓙𝓮𝓻𝓻𝔂 𝓓𝓪𝓿𝓲𝓼 ☮️3.5% (@jerryduk) reported

    @Plusnet live chat not working Twitter messaging unanswered It's like Plusnet don't want to help Can't phone at the moment so effectively can't get an answer to my question. #fail

  • afroking_jonty Joe M (@afroking_jonty) reported

    @Plusnet a bit too late now. After two days here with no response and over 60 minutes just holding to get through to your team had no option but to terminate the service. Hopefully we may work together in the future