Plusnet

Plusnet Outage Report in Brighton, England

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The latest reports from users having issues in Brighton come from postal codes BN1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brighton, England 11/26/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brighton, England

The most recent Plusnet outage reports came from the following cities: Brighton and Newhaven.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomUckfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jake_Martin74 Jake Martin (@Jake_Martin74) reported

    @Plusnet I've had two weeks of no service & your advisors are unable to solve the problem. Terrible. Time to say goodbye.

  • Jessie_XL Goody Soup Dragon/Dr Heinz Kiosk (@Jessie_XL) reported

    @plusnethelp Having issues with Apple products disconnecting from wifi regularly when PCs and Android are not affected. Tried lots of things and now think it may be related to IPv6. The router is not picking up an IPv6 connection. What are the Plusnet settings for this please?

  • Sir_John_Cosmos 𝚂𝚒𝚛 𝙹𝚘𝚑𝚗 𝙲𝚘𝚜𝚖𝚘𝚜 (@Sir_John_Cosmos) reported

    @Top_CashBack Getting 403 Forbidden error, ISP is Plusnet. Can access with same device on 4g. Haven't changed any settings. Can you help?

  • nickhudleston Nick Hudleston (@nickhudleston) reported

    @GeorgieLowry @plusnethelp @Plusnet Try over a year to not solve a problem that our neighbours don't have. They just blame Openreach. Every call is like Groundhog Day.

  • ikeith01 keith carter (@ikeith01) reported

    @plusnethelp Why will Plusnet not help an elderly couple who have been with plusnet for years transfer their connection from one property to another? There is no phone signal at the new property and despite a number of calls they are told to wait 2 weeks and charged as well

  • treesieT Bat Kitty (@treesieT) reported

    @Plusnet 4 attempts lasting minimum of 33 minutes each to try and get broadband sorted out, what’s happened to the service??

  • jp2mee John Toomey (@jp2mee) reported

    @Plusnet are anyone actually manning the phones at customer services????

  • shanmilligan7 Shannon Milligan (@shanmilligan7) reported

    Second day in a row without any internet, alongside months of constantly restarting it as it drops out. What service am I paying for @Plusnet @plusnethelp because this one is awful!?

  • emmalizallen Emma🌿 (@emmalizallen) reported

    @Plusnet Hello, I placed an order for BB on Monday last week, I have been trying to call since to cancel the order, however, I am unable to get through to anyone now. Could you please look into this as we want to cancel immediately

  • gawa1977 GAWA1977 (@gawa1977) reported

    @plusnethelp hi I cannot connect to the main Plusnet fibre broadband router... It says authentication problem. I tried to forget the router and sign in again but that also failed