Plusnet Outage Report in Brighton, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 15: Problems at Plusnet
Plusnet is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (67%)
-
Wi-fi (14%)
-
Total Blackout (10%)
-
E-mail (7%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Brighton, England
The most recent Plusnet outage reports came from the following cities: Newhaven and Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Uckfield |
Internet | |
| Brighton |
Phone | |
| Brighton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
-
Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
-
KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
-
Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
-
KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
-
The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Mournes hiker
(@mourneshiker) reported
@Plusnet @Audrey1Marks I was able to log in earlier and see emails but unable to send any. Now I can't even log in. This is not acceptable. 3 days with no email service!
-
Brian Gamet
(@briangamet) reported
@Plusnet - I continue to be flabbergasted at how poor your service is. I finally received the sim on the 3rd attempt and 4 weeks after asking. Yet we were still charged for a month of contract! I have now tried to activate it but can’t! Why? I am nominated on the account?
-
KGB
(@kbavalia) reported
@MarcAllera @EE How about a course for your plusnet technicians on how to maintain and support an email service. Are you aware that the service has been down for more than 48 hours after suffering issues for a number of weeks?
-
James Dust Jacket
(@jamesdustjacket) reported
Hey @Plusnet and @plusnethelp , you sent me an offer to upgrade by email with an attractive per month cost. By the time I got through to my account the offer 'isn't available' online, is that proper way to help customers renew contracts?
-
Elvis McGonagall
(@ElvisMcGonagall) reported
Good morning @Plusnet - email issue still not fixed I see. Can’t receive or send any. And no explanation from you as to what has actually happened. This is beyond a joke now.
-
MetaJames
(@jamesasm) reported
@VictoriaPeckham @Plusnet Buy your own domain name, then host it on a cheap mail service. That gives you infinite email addresses and the ability to decouple from ISP and the big providers.
-
Martin Day 💙
(@sirdigbychicken) reported
@Plusnet This is simply not true. I am now getting emails to my BlackBerry/Android mobile. However, my desktop client (Outlook) hasn't downloaded a single email since Tuesday night, and your own webmail client is not working. (Access to my domain/website was restored sometime yesterday.)
-
Marcus Green
(@HelloFromMarcus) reported
@Jmoreels @Plusnet I can't help reading all the PlusNet emails as "Day three in the PlusNet house" voiced by the guy from Big Brother.
-
Marcus Green
(@HelloFromMarcus) reported
@lizcooperclark @Plusnet I'm missing emails from Wednesday to today, nothing coming through to outlook as there is a "temporary problem"
-
Philip Strange
(@PhilipsWriting) reported
@MCKENZIEPICS @Plusnet @annecxt Not working here at all!