Plusnet

Plusnet Outage Report in Brighton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brighton, England 11/18/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brighton, England

The most recent Plusnet outage reports came from the following cities: Newhaven.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomUckfield Internet
United KingdomBrighton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • zbnet Kevin Ball (@zbnet) reported

    @kelechi_okegbe I'm with @plusnet - they are really bad at any changes (starting the contract, upgrades etc), but once it's all set up it works reliably and the prices are reasonable.

  • Spymasters11 Spymasters (@Spymasters11) reported

    @Plusnet I have a complaint. I would like to lay it out in words. Chat is offline No email?

  • Natalie67733079 Natalie Marsh (@Natalie67733079) reported

    @Plusnet I am still waiting for a response/resolution to you deleting my email account and all my emails upon switching to Virgin. Please respond urgently

  • FarleyMcCormack Charlotte McCormack (@FarleyMcCormack) reported

    @plusnethelp been having issues with internet connectivity in NR14 all day today. Packets keep dropping at the 3rd hop in within the Plusnet network. When will this be resolved?

  • ben_lister Ben Lister (@ben_lister) reported

    Plusnet: Hi Ben, sorry for the delay in replying to you. Unfortunately cancellation is one of the few things we can't support with via this support channel. I see you have already tried but I'd recommend giving our Cancellations Team another call.

  • ben_lister Ben Lister (@ben_lister) reported

    Plusnet: Hi Ben, sorry for the delay in replying to you. Unfortunately cancellation is one of the few things we can't support with via this support channel. I see you have already tried but I'd recommend giving our Cancellations Team another call.

  • darrenquarmby darrenquarmby (@darrenquarmby) reported

    @Plusnet is internet down in TA5?

  • RD888Subtitle Hi! It's me! (@RD888Subtitle) reported

    @plusnethelp Hi do Plusnet send out replacement routers? Broadband is running slow and I think I may need a replacement router as phone dial tone is fine

  • daisycatcher Gill #VoteLabour #GTTO (@daisycatcher) reported

    @Plusnet , I have sent a DM and haven’t received a reply , I have continually tried to call you , couldn’t get through . You have took 2 x payments from my elderly fathers account but not set up a broadband account , can you look into this appalling service please .

  • KindlenO Olivia (@KindlenO) reported

    @OpenreachHelp @WeAreOpenreach The single worst business in the world. How has it taken 1 month for your engineers to fix a fault, that no one knows what it is. We have cancelled 1 broadband contract already and having the exact same issues with @Plusnet.