Plusnet Outage Report in Brighton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Plusnet
Plusnet is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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dm
(@danmc76) reported
@itsPaulinaIrena @Plusnet @plusnethelp Awful service provider and service!
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Dave Killion - 💙
(@dave_killion) reported
@Plusnet Hi, is there an issue in North Wales as my connection has just dropped?
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MrsV RE 🌈
(@MrsVRE) reported
@Plusnet you've sent me an email about a refund due and told me to log into my account. Problem is: you've deleted my account as I'm no longer a customer. Please could you get in touch with me as I'm not sure how to proceed!
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Claire Johnson
(@jonnosbabe) reported
@Plusnet Glad u had a good night, u didn't have ur Internet go off mid film did u like I did? Thanks plusnet no Internet and no service with NO WAY TO CONTACT YOU TILL 8AM 🤬
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Grace
(@graceolivia92) reported
@Plusnet hi, my wifi connection is horrible for the past week. The download can went from 10mbps to 1 mbps within minutes. The upload speed never passed 1mbps. How to solve this?
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Ed Collins
(@edwardocollins) reported
.@Plusnet I've been trying to raise a support ticket to query why I'm still being charged my old rate despite starting a new contract months ago, but can't, as there seems to be no way to contact you except phone (not convenient ATM), a useless chat agent, or on here. #nothelpful
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AndrewBrockway
(@AndrewBrockway) reported
@Plusnet Hi, have upgraded to Unlimited Fibre Extra and speeds are unchanged. Not sure what the point or issue is?
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kathryn johnston
(@kathrynjohnston) reported
Has anyone else been having recurrent problems with wifi connectivity over the last few days with Plusnet? I don't know what it is, but every so often the connection just drops out and nothing seems to be wrong, all of a sudden it just works perfectly and corrects itself.
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Maker
(@chris_maker_uk) reported
@Plusnet what’s your support number I’m calling 0800423020
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Plusnet
(@Plusnet) reported
@dvdmike That page only shows issues which are affecting specifically our personal services, not those provided by our suppliers; unless the outage is affecting a sizeable portion of the country. -Tony Plusnet Sheffield