Plusnet Outage Report in Brighton, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Brighton, England
The most recent Plusnet outage reports came from the following cities: Newhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Uckfield |
Internet | |
| Brighton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@PolicyRob) reported
@HelloFromMarcus @Plusnet BT by proxy. Awful company.
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ServerRooms
(@ServerRooms) reported
@pong_mcpanda @Plusnet They hardly respond to complaints like these because they have less staffs due to the pandemic so save yourself the stress and find a way to contact @cybertechtools he can help you with your account recovery.He helped me recover my account today.He's good.
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Plusnet
(@Plusnet) reported
@chris_reckons Hi Chris, I can assure you this is being worked on to fix as soon as possible. The service status has been updated recently regarding this issue. - Curtis, Plusnet Sheffield
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Andrew Mallett
(@Theandyman72) reported
@plusnet I clearly didn’t realise how much I rely on email until I don’t have it. Your disaster recovery is poor should have been able to switch to backup server to get people back online and recover any missing emails at later point!
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Plusnet
(@Plusnet) reported
@dbry27 Hi there! Sorry to hear about this - I'm not able to see any recent drops on your connection, are you experiencing this issue only over wireless connections or over ethernet connections also? - Jess, Plusnet Leeds 🌻
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Vada
(@stardate1234567) reported
@We_Spirit_Now @Plusnet Lastest update from @Plusnet saying it won’t be fixed till tomorrow morning now, that’s at least 31 hours since it went down. Some very unhappy customers.
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Dave
(@johnwark81) reported
@Plusnet @gphussey If you've got some 'steps which may help', fancy sharing them with all your customers instead of just Graham?
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David Pearce
(@dgpearce1000) reported
@_Railcards bought digital railcard this morning. Unfortunately @Plusnet email system has been down all day so can’t receive activation code. If still not working tomorrow, is there an alternative means of getting code? Thanks
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet message this morning advised to check back in a couple of hours. Now says resolution by tomorrow morning on email issue. Please expand on what the issue is and when actually service will be restored, call centre message suggests you dont know really.
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Andrew Tait
(@AndrewTait1973) reported
@Plusnet @RichardnotatKF @plusnet This is not an update - it’s just repeating what you have said previously. Try explaining the issue and what you are doing to fix it. For example: mail server caught fire - currently rebuilding server.