Plusnet Outage Report in Brighton, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Brighton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- 
            Internet (67%) 
- 
            Wi-fi (15%) 
- 
            Total Blackout (12%) 
- 
            E-mail (5%) 
- 
            Phone (2%) 
- 
            TV (1%) 
Live Outage Map Near Brighton, England
The most recent Plusnet outage reports came from the following cities: Newhaven.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
- 
                
 Ewan crook* 
    (@EwanCrook) reported 
    
        from
            Worthing, England Ewan crook* 
    (@EwanCrook) reported 
    
        from
            Worthing, England@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service 
- 
                
 KarenAms 
    (@KarenAms) reported 
    
        from
            Brighton and Hove, England KarenAms 
    (@KarenAms) reported 
    
        from
            Brighton and Hove, EnglandDear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs 
- 
                
 The Physio Rooms 
    (@ThePhysioRooms) reported 
    
        from
            Brighton and Hove, England The Physio Rooms 
    (@ThePhysioRooms) reported 
    
        from
            Brighton and Hove, England@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances.. 
- 
                
 KarenAms 
    (@KarenAms) reported 
    
        from
            Brighton and Hove, England KarenAms 
    (@KarenAms) reported 
    
        from
            Brighton and Hove, EnglandDear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢 
- 
                
 Greg Short 
    (@gregpaulshort) reported 
    
        from
            Haywards Heath, England Greg Short 
    (@gregpaulshort) reported 
    
        from
            Haywards Heath, England@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed 
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
- 
            
 Pippa 
    (@piptastic86) reported Pippa 
    (@piptastic86) reported@plusnet beyond frustrated now! When you decide to respond please let me know how to make a formal complaint 
- 
            
 MEG20050112 
    (@MEG20050112) reported MEG20050112 
    (@MEG20050112) reported@Plusnet No internet Fri. Experienced your customer service.Your bot saidwill get back in 20 minutes-was 6 hours. Called-impossible. Asked for advisor-3 hours later get call-hangup in 1 ring. The only thing you advertise is cust. service-very exp. Why should I stay? 
- 
            
 robbie5minute 
    (@robbie5minute) reported robbie5minute 
    (@robbie5minute) reported@Plusnet no signal or data since last Sunday. No reply in Twitter DMs, no reply to my previous tweets, no reply in the community forum. Switching to Vodafone. The fact that Plusnet use Twitter to report problems is ridiculous. 
- 
            
 Cassandra 
    (@cassans) reported Cassandra 
    (@cassans) reported@plusnet now in day two of no internet since it went down on Friday morning. Seems to be a national issue but only messages I'm seeing are claiming it is resolved. #plusnet 
- 
            
 Plusnet 
    (@Plusnet) reported Plusnet 
    (@Plusnet) reported@Parag3791 Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. -James Sheffield 
- 
            
 Roxzan 
    (@PUNC18_Roxzan) reported Roxzan 
    (@PUNC18_Roxzan) reported@Plusnet Hello, I am still having trouble with my internet connection after 36 hours. I’m unable to complete any tasks I need to and it’s getting frustrating. Any update? 
- 
            
 C M 
    (@mortz_c) reported C M 
    (@mortz_c) reported@Plusnet how do I report a problem? The website link just sends me in circles. There is no service information anywhere. This is such bad service. 
- 
            
 Yet Another Canal Adventure 
    (@YACA_UK) reported Yet Another Canal Adventure 
    (@YACA_UK) reported@CruisingTheCut Ah, well you see there's the problem... reliable you say, not a silly price... and with good service... Good Luck! The likes of Sky, Plusnet, TalkTalk, EE/BT, Zen - all rely on OpenReach to install and resolve customer issues. Virginmedia use their own fibre and cable. 
- 
            
 black 5scorpion 
    (@black5corpion) reported black 5scorpion 
    (@black5corpion) reported@plusnet @bt wifi down keeps cutting out and no responce from the bt ownd #plusnet whats wrong with the internnet we pay a fortune for 
- 
            
 Ken Quinn 
    (@Quinny1808) reported Ken Quinn 
    (@Quinny1808) reported@Plusnet Joined you because your advertise heavily. Left Virgin because of price but had no issues in 3 years. Rung your helpline and gave up waiting after 30 minutes. Can you at least have the decency to acknowledge this? Issue is in WF5 area. (2)