Plusnet Outage Report in Brighton, England
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The latest reports from users having issues in Brighton come from postal codes BN2.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Brighton, England
The most recent Plusnet outage reports came from the following cities: Brighton and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Lewes |
Internet | |
| Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Robert McGee
(@rgmcgee2) reported
@Plusnet why do you give a customer the option to amend their direct debit information on the "My Account" page? Isn't that just an invitation for someone to input incorrect details?
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Charlotte
(@Vespii) reported
@Plusnet No response from my last tweet to you, supposed to be up to 80 down, we usually get around 50, today ive been on 8 and its disconnecting me. Its affecting my work as I work from home. Uve sent 4 engineers out over the years and they never find anything wrong in the house
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Charlotte
(@Vespii) reported
Also this is not to the poor souls who work in customer service but Plusnet as a company need to sort their infrstructure out. Its been years of subpar internet, I honeslty struggle to believe in this day and age that you cannot set up proper infrastructure for your customers.
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anthony english
(@arfurenglish) reported
@SammiMckean @globalhlthtwit We tried John Lewis broadband, supplied by plusnet. They were shocking. Didn't transfer the line so it went dead, which needed a bt reinstall. Basically left us with no phone or Internet throughout Christmas and new year. They were shockingly bad
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Charlotte
(@Vespii) reported
@Plusnet I understand, i will respond to that, sorry my dad is the main acocunt holder and he forgets. However this is an issue I can see others are having as well so it might be something someone needs to look into on your end as well.
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Jomin George
(@JominGe00715465) reported
@Plusnet Award winning broadband ?really? Plusnet's customer service is the worst ever. Plusnet agents will give all the wrong information to you just to get you to sign the contract. Once you sign it, they will treat you like ****. So disappointed and gutted with my experience with them
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Janusz Maciarz
(@ojciec_maz) reported
@Plusnet Hello, since yesterday I have a very weak internet despite resetting the router. My login is Renta1972
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Violet
(@violettned) reported
@Plusnet I was promised yesterday my Internet will be back within 24 hours as I have a vulnerable child but still nothing. Can anyone help me, please!
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Dr Deborah Pearson
(@shysecretagent) reported
I just wanted to say to all 3180+ of my followers, @Plusnet are so so so bad. Use literally any other service provider. We won’t have internet for a week through no fault of ours and I have spent hours on the phone being shuffled from one person to another. Terrible provider.
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Wally
(@JTedFischer) reported
@Plusnet I've been advised today by @OpenreachHelp that additional cabling is required for changeover to new provider. Will I lose my @Plusnet service today or will it continue until the matter is resolved? Please advise.