Plusnet Outage Report in Brighton, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Brighton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Brighton, England
The most recent Plusnet outage reports came from the following cities: Newhaven.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Ball
(@zbnet) reported
@kelechi_okegbe I'm with @plusnet - they are really bad at any changes (starting the contract, upgrades etc), but once it's all set up it works reliably and the prices are reasonable.
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Spymasters
(@Spymasters11) reported
@Plusnet I have a complaint. I would like to lay it out in words. Chat is offline No email?
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Natalie Marsh
(@Natalie67733079) reported
@Plusnet I am still waiting for a response/resolution to you deleting my email account and all my emails upon switching to Virgin. Please respond urgently
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Charlotte McCormack
(@FarleyMcCormack) reported
@plusnethelp been having issues with internet connectivity in NR14 all day today. Packets keep dropping at the 3rd hop in within the Plusnet network. When will this be resolved?
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Ben Lister
(@ben_lister) reported
Plusnet: Hi Ben, sorry for the delay in replying to you. Unfortunately cancellation is one of the few things we can't support with via this support channel. I see you have already tried but I'd recommend giving our Cancellations Team another call.
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Ben Lister
(@ben_lister) reported
Plusnet: Hi Ben, sorry for the delay in replying to you. Unfortunately cancellation is one of the few things we can't support with via this support channel. I see you have already tried but I'd recommend giving our Cancellations Team another call.
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darrenquarmby
(@darrenquarmby) reported
@Plusnet is internet down in TA5?
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Hi! It's me!
(@RD888Subtitle) reported
@plusnethelp Hi do Plusnet send out replacement routers? Broadband is running slow and I think I may need a replacement router as phone dial tone is fine
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Gill #VoteLabour #GTTO
(@daisycatcher) reported
@Plusnet , I have sent a DM and haven’t received a reply , I have continually tried to call you , couldn’t get through . You have took 2 x payments from my elderly fathers account but not set up a broadband account , can you look into this appalling service please .
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Olivia
(@KindlenO) reported
@OpenreachHelp @WeAreOpenreach The single worst business in the world. How has it taken 1 month for your engineers to fix a fault, that no one knows what it is. We have cancelled 1 broadband contract already and having the exact same issues with @Plusnet.