Plusnet

Plusnet Outage Report in Brighton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brighton, England 02/25/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • craig13mcc Magic Cram Crock (@craig13mcc) reported

    @Plusnet Hi guys, are there any reported issues with broadband in Glasgow? I'm constantly dropping connection, then reconnecting - have been stuck in this cycle for over half an hour now.... Cheers C

  • MrsKelliG Mrs Kelli G (@MrsKelliG) reported

    @Plusnet my router won't turn on. Trying to get help on the phone but can only report broadband or line faults. Can someone help me please?

  • BradToothFairy Julia Beaumont (@BradToothFairy) reported

    @Plusnet why is your phone number not working? I need to speak to you about an order

  • morganj90 Morgan (@morganj90) reported

    @Plusnet hi. We were expecting an engineer to attend tomorrow to install new fibre router etc. The date was changed by yourselves to a day we are unavailable. Tried contacting to rearrange but no joy, is there anything you can do to help? Thanks

  • Plusnet Plusnet (@Plusnet) reported

    @lucy_riddolls Hi Lucy, I've just gone to check your account and can see a colleague as already responded within the last few minutes so I'm not sure if you've perhaps called in? Please let me know if there is anything else I can help with though. Adam - Plusnet Sheffield

  • PScotfree Peter Forbes (@PScotfree) reported

    @Plusnet when engineer visits to install FTTP does he/she remove telephone cables from house ? Or do you shut down lime remotely ?

  • ali_flin Flin Ali (@ali_flin) reported

    @Plusnet Can you please tell me what's wrong with my broadband, I dont know how long it's been down for

  • Shelbyroo1981 Michelle Dymond (@Shelbyroo1981) reported

    @mydentist_uk have you sold the Trinity Terrace practice in Derby or know what’s going on there? My broken tooth seems to be infected for 3rd time & when phoning just get “you’re through to the plusnet voicemail, mailbox is full, send a text”?!

  • lucy_riddolls Lucy Riddolls (@lucy_riddolls) reported

    @Plusnet Can someone please tell me when this is going to be fixed. I will be cancelling my account if this issue is not resolved by the end of the day.

  • sethsmum1 sue sewards (@sethsmum1) reported

    @Plusnet I have been waiting 3 weeks for confirmation of cancellation. Hanging on the phones is not an option. The service shows I made the right decision to leave