Plusnet

Plusnet Outage Report in Brighton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brighton, England 02/13/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MarionSalizar Marion Salizar (@MarionSalizar) reported

    @stumpygutbucket @sainsburysbank Gawdstrewth! Ugh. For future reference when it won't cripple us to go back to them we will go back to PlusNet was excellent. We are now with Poptelecom who are crap. I nearly had a breakdown when trying to sort out our gas and electric with NPower years ago!

  • internetsense Philip I Wilson (@internetsense) reported from Belfast, Northern Ireland

    @Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc

  • Ruth82046341 Ruth (@Ruth82046341) reported

    @Plusnet failed to arrange internet installation on agreed date, plusnet confirmed they made the mistake (listened to the calls). Has cost me a LOT of money in bolt-ons to be able to keep working from home whilst you fix mistake. You say you'll credit me but not refund!

  • NathOrme Nathan (@NathOrme) reported

    @Plusnet awful! Every night I have to turn off my WiFi and restart it! Terrible terrible terrible!!! Please do something about it. Speed guarantee... worst connection I’ve ever had. Contact me for details please

  • chunkyboy88 chunkyboy (@chunkyboy88) reported

    @Plusnet Maybe try and solve the massive outage thats been going on for day huh ? Rather than peddling the governments krap

  • 1337mxtt 1337mxtt (@1337mxtt) reported

    @plusnethelp Well done to the engineers at Plusnet who resolved the issue quickly. 👍

  • Gamersi76 Gamer Si (@Gamersi76) reported

    @plusnethelp hi plusnet. You contacted my parents and sold them a new router. Since then they have had no Internet and spent hours on the phone reduced to tears. Would someone like to help?

  • DanielSaan TheDandalorian 🇪🇺 (@DanielSaan) reported

    @Plusnet if I could see one of your routers was having an issue, who should I tell?

  • chunkyboy88 chunkyboy (@chunkyboy88) reported

    @Plusnet Maybe try and solve the massive outage thats been going on for days first than peddling the governments krap

  • RosieBM11 Rosie BM (@RosieBM11) reported

    Moved into new house and no WiFi - please help @Plusnet I have work on Monday??!!