Plusnet outages and service status in Brighton, England

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

• 
  KarenAms (@KarenAms) reported 58 seconds ago from Brighton and Hove, England

  Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

• 
  Emma Chaplin (@MsEmmaChaplin) reported 2 minutes ago from Lewes, England

  Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

• 
  RobinSchlochtermeier (@robinschlochter) reported 2 minutes ago from Uckfield, England

  @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

• 
  Ewan crook* (@EwanCrook) reported 7 minutes ago from Worthing, England

  @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

• 
  KarenAms (@KarenAms) reported 7 minutes ago from Brighton and Hove, England

  Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

• 
  The Physio Rooms (@ThePhysioRooms) reported 8 minutes ago from Brighton and Hove, England

  @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

• 
  Mary Greet (@crazeemary82) reported 48 minutes ago from Hurstpierpoint, England

  .@Plusnet based on an experience with a recent bill, I would never use your service again!

• 
  Greg Short (@gregpaulshort) reported 56 minutes ago from Haywards Heath, England

  @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heena Modi Ⓥ 🌱 (@PlantShift) reported 7 minutes ago

  @Plusnet I've texted help to 07800008121 as my internet keeps dropping out. I look forward to hearing from someone soon.

• 
  dave mitton (@davmitt) reported 11 minutes ago

  @Plusnet brilliant, coming up to the end of my contract and all of a sudden your internet has gone proper ****, surely you should be making it better so I renew

• 
  Nigel Hurneyman (@Nigelh7n) reported 11 minutes ago

  @WeAreOpenreach My provider will probably be #BT, because I have to switch from #Plusnet to keep my home phone number. I know you own the network and I believe you do all BT-related updates, but do you allow other broadband providers to do their own updates on it?

• 
  GM Mark Howitt (@MarkHowitt) reported 15 minutes ago

  @Ofcom Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom

• 
  Victoria Unprincipled (@duchess2390) reported 17 minutes ago

  @Plusnet hello I just tried to use your bereavement service. It's truly awful, so I've given up and am just going to cancel the dd.

• 
  gazza (@ShaunGaz) reported 21 minutes ago

  @FreeviewTV You take money out of wirh plusnet...Lost my apps and now lost Bbc1 and 2 wtf is going on ffs !!! Co1 area

• 
  Jason F (@jasonFr54781642) reported 22 minutes ago

  @Plusnet I cant get through on this number its not working give me a private message and I will tell you my email address

• 
  Claire Fox (@foxclaire1973) reported 25 minutes ago

  @virginmedia I have sent a few private messages. None of you have responded and I must be talking to a wall when I say that someone has USED my address to set up a account with you. I am a sky customer and Plusnet customer

• 
  visceralview (@visceralview) reported 25 minutes ago

  Cancelled my Vodafone broadband. They are vile. Customer help is a foreign call centre! I have choice of 2 providers Plusnet or EE. I only need a basic service no landline. Both are same price. Any advice on which is best meaning few connection problems and good customer service?

• 
  Amanda Phillipson (@amandajp17) reported 26 minutes ago

  It’s driving me insane at the moment trying to sort out my parents phone and internet - at a distance because they live 200 miles away. @Plusnet your customer service to two 81 year olds who don’t understand the tech is appalling.