Plusnet

Plusnet Outage Report in Brighton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brighton, England 02/23/2026 22:15

February 23: Problems at Plusnet

Plusnet is having issues since 02:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • W1LDE W1LDE (@W1LDE) reported

    @Plusnet @plusnethelp Why do I have to restart my router every couple of hours to get a decent WiFi speed? (Signal strength not an issue)

  • Adam_Cooksley Adam Cooksley (@Adam_Cooksley) reported

    Funny how I'm changing broadband providers this week and all of a sudden my internet keeps cutting out and has gone slower than ever... Nice one @Plusnet guessing being a customer for 3 years wasn't good enough! #DadRant

  • Raytherip1 Raytherip (@Raytherip1) reported

    @onebtwocs Maybe if you got a better deal they would match it, or you say you're gonna leave they may move a bit on price... plusnet seems like a good price, but I've never used them tbh.

  • joshkeenes Joshua Keenes (@joshkeenes) reported

    @plusnethelp @Plusnet hi, my internet randomly cut out dead on 1am tonight and I haven’t been able to get it online since with various reboots, restarts etc. Can you please resolve ASAP as I work from home. Thanks.

  • belogda1 Bouchra (@belogda1) reported

    Anyone knows have to escalate a complaint at Plusnet without spending hours on the phone getting nowhere😡😡

  • Masonicmoron David Farrell (@Masonicmoron) reported

    @GuideTwit @Plusnet You are not alone. There are a few people in the same boat. All I know have left their service due to them not living up to their promises.

  • CakesChaos Lord Chaos of Cake (@CakesChaos) reported

    Hey @Plusnet and @WeAreOpenreach Today i'll be speaking with Ofcom. I'm done playing with both of you now. 3 months later, still no fix.

  • karenedavies68 Karen 💙 Davies (@karenedavies68) reported

    @deetsy Had terrible problems with EE internet, they wouldn't believe that we couldn't get online because we could use the phone. Many hours wasted on the call centre. Switched to Plusnet and haven't looked back. The adverts are right, really good customer service.

  • antony Antony Jones 🐦 (@antony) reported

    Why is hold music legal? * Horrible music by artists I don't like * Terrible quality via phone speaker * Regularly interrupted by a nasty, loud crackling sound I don't get it? I'd rather take my business elsewhere? Violators: @Plusnet @patagonia in the last week.

  • Slaters1208 Simon Slater (@Slaters1208) reported

    @plusnethelp Hi, my 96 year old Nan has just moved to Plusnet.spoke to guy on Saturday who is sending new router as he said hers might be the connection problem. She's since been charged for it which is a bit cheeky as since swapping to you She's had no service