Plusnet

Plusnet Outage Report in Brighton, England

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The latest reports from users having issues in Brighton come from postal codes BN1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brighton, England 11/30/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Brighton, England

The most recent Plusnet outage reports came from the following cities: Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomUckfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jas__T JasonT (@Jas__T) reported

    @Plusnet The only help you can do for me is to reduce my bills by 10%?

  • lasydaisymoo Mama Belikin (@lasydaisymoo) reported

    @Plusnet I've had no mobile signal for 4 days. You ask me to phone you for customer service. I can't (strangely enough). When will I be able to make calls again?

  • Tracy52468806 Tracy Carr (@Tracy52468806) reported

    @Plusnet Details sent. Very disappointed and if this service is not switched by lunchtime today I will cancel the contract! @Ofcom how long should a broadband switch take?

  • grumpywonky The Captain ♿ (@grumpywonky) reported

    . @Plusnet the irony of all this is that I'm trying to LEAVE your terrible service. If you'd just make everything accessible online this could've been done in minutes! Instead it's been an hour of panic attacks and crying, and now waiting <4 hrs for a manager call 😤🙄

  • RobtheWriter86 RWS (@RobtheWriter86) reported

    @Plusnet Signed up to your broadband at start of Dec 21 with an incentive of £60 reward card for new customers. Was told it would take 30 days to arrive once I signed up. It's now Feb and still no sign of it. Can't seem to get through to anyone to talk to about it either! Help!

  • tro_rob_85 robtro (@tro_rob_85) reported

    @Plusnet Hello, I have multiple accounts with you for my mobile and my children' ones. Can I manage them all together from the same dashboard on line (same login) or do I have to log in 3 times?

  • grumpywonky The Captain ♿ (@grumpywonky) reported

    @Plusnet I get that Cal, truly, but there's no way to make it right. I'm leaving the service so the only thing that could be done is some form of refund & I know from prior experience with customer service "it's not something the company does." 1/

  • klharris30 🍾🎉🥳Keith Harris 🍾🎉🥳 (@klharris30) reported

    @SkyHelpTeam Do Sky contribute to leaving a broadband supplier early? I am fed up with being ripped off by @Plusnet to the tune of £44 (£48 from April) for an erratic service I am stuck with for another 15 months.

  • BryanFo85327224 Bryan Fox (@BryanFo85327224) reported

    @Plusnet With you for my mobile phone, but currently with TalkTalk for landline, internet and basic TV package. If I switch to you for landline and internet, will you cancel the TV with TalkTalk for me or will I have to do it myself?

  • Plusnet Plusnet (@Plusnet) reported

    @Peachtree_5 Not good! Sorry about the slow speeds, I'm sure we can get that fixed so feel free to send us a DM along with your username. - Adam - Plusnet Sheffield