Plusnet Outage Report in Brighton, England
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The latest reports from users having issues in Brighton come from postal codes BN1.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Brighton, England
The most recent Plusnet outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Uckfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tommy Maher
(@mahert2011) reported
@Plusnet Hi I need to cancel my recent agreement as I'm not out of contract on previous broadband supplier. I am still within the 14 day cancellation period but can't get through to your phone lines to cancel.
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Keith Corrigan
(@keithjcorrigan) reported
@Plusnet anyone else having massive issues with the broadband supply. Always dropping out etc ?
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Nathan
(@cheeseban) reported
@Plusnet @OakNational I am not a mobile customer but I have to say this is a great move. Well done Plusnet!
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TFz Cammie Racing
(@CammieRacing) reported
@bt_uk It's more I'm concerned BT engineers will have to run a line from the pavement/road to my house? (a few car lengths) Plusnet had to then gave up on it. Is this going to cause extra problems? TN24 0QA if you need to check.
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Lucy Honeyman
(@HoneymanLucy) reported
@plusnethelp I've been disconnected since last Wednesday due to your mistake. You said you'd update me today by email. NOTHING. So unhappy with Plusnet service.
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Kalpesh Patel
(@kalpstweet) reported
@bt_uk Thanks but apart from telling there is a fault there is nothing else. I was with Plusnet for several years and didn’t have any faults. I’m with BT for one month and have a severe fault and am down for days. It’s simply not good enough and your fault management is extremely poor.
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Nacul Drol
(@DrolNacul) reported
@johnste79721428 @LozzaFox @virginmedia Their router is crap, always dropping out. Use my old BT router with Plusnet and that works fine.
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Clarkie 🇬🇧 ✈️🚴🏼♂️🏳️🌈
(@Clarkiee) reported
@plusnethelp @Plusnet 31 minutes holding so far to gain some assistance to upgrade broadband. That’s not what I call customer service! #poorcustomerservice #plusnet
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Tim Edwards
(@TimEdwards55) reported
@Plusnet So how does a UK customer contact you when there phone line is not working??? Pretty dumb asking them to phone you, and as you don't respond to your twitter of Instagram account, guess I will have to leave you!!
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Brad Sinclair
(@bradsin_FCCA) reported
@plusnethelp I am dissatisfied with there being no resolution to my connection issue.A further month has passed and my broadband speed has got worse! I am not convinced Plusnet can fix this problem. Every time I try to call, I receive a message that Plusnet is busy and call back!