Plusnet Outage Report in Brighton, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Brighton, England
The most recent Plusnet outage reports came from the following cities: Newhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Uckfield |
Internet | |
| Brighton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gem Woodroffe
(@gewoodroffe) reported
@Plusnet @BBCWatchdog Having issues and now threatening emails despite a fault your end on our original account we had for years . We now have 3!! Can anyone actually resolve this….writing notes to billing isn’t working. Didn’t sleep last night over the stress of an email I got
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Michael McEwing
(@MacMcEwing) reported
@Plusnet I've lost my broadband service in PE7 3RH again (2nd time in 2 weeks!!) followed the plusnet hub manager checks and am waiting on the phone. Is it me or a wider issue? User mcewingfamily
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Gem Woodroffe
(@gewoodroffe) reported
@Plusnet need urgent help? Is anyone about? Preferably Gandalf or someone who can help sort a serious problem that is now beyond a joke. Actually want to cry
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Gem Woodroffe
(@gewoodroffe) reported
@Plusnet waiting for a manager to call and sort out an ongoing issue that is now causing our household major distress! And the fault started your end and it’s been 10 hours on a phone and no resolution. Can someone please get someone who can actually resolve this involved.
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Prof. Douglas Shand
(@douglas_shand) reported
Hi @Plusnet - I need some help cancelling an account. For various reasons - I don't know the mobile number and can't log into the account online.........
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Wolf Baginski💙
(@WolfBaginski) reported
@Plusnet This bear remembers when, even for ADSL, there were modem-only boxes, so he tends to be a bit more picky than some. These days, there is the connection to the internet (modem) in the same box as the local network management. I can confuse for Lancashire on the subject.
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blue bubble
(@sydneyblue77) reported
@Lentlesslypurpl @Plusnet @plusnethelp Seems plusnet realised after 24 hours the danger of having no access to emergency services via a falls detector careline pendant Now have phone line and careline ,with huge thanks to Adam at plusnet for getting that connected He has listened,and done his very best ty Adam
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Jackson
(@Jackson93439084) reported
@Plusnet As you decide to not provide any phone service saying call back tomorrow how ? when I work ! Disgusting service ! so when are you available then ?
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blue bubble
(@sydneyblue77) reported
Plusnet have left a disabled/seriously ill person who has emergency careline installed without broadband/homephone and can't use emergency careline Explained this is dangerous to @Plusnet @plusnethelp plusnet had given so many excuses so far still nothing wtf !
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Janet Buckingham
(@Janet8uckingham) reported
@Plusnet 4 weeks without any service or even a proposed connection date. Can someone please help me. This is not acceptable.....