Plusnet

Plusnet Outage Report in Brighton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brighton, England 02/20/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Tash1ngs Tash Ings 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Tash1ngs) reported

    @Plusnet Hi. Tweeted your other help page last night. My WiFi dropped out constantly. I've had no connection since 6pm yesterday evening. Can somebody assist with that please

  • CAontu Chris McHugh (@CAontu) reported

    @Plusnet I’ve been trying to get help from you for over a week now.

  • Plusnet Plusnet (@Plusnet) reported

    @TangiblePunks I'm sorry to hear that, hopefully the outage is resolved sooner than this. Should it not be resolved after the estimate date given over the phone, can you please let us know and we'll contact our suppliers for more information. -Tony Plusnet Sheffield

  • tchambers1969 Tony Chambers (@tchambers1969) reported

    @Plusnet any issues with service in the HP9 area ?

  • Plusnet Plusnet (@Plusnet) reported

    @ejames500 Hi Elle, I'm sorry to hear you're having trouble replying to the email we sent. If you can look at the contents of the email, there should be a specific link which takes you to the open ticket on your account, where you can leave your replies. -Tony Plusnet Sheffield

  • nadeanne Sinead O'Donnell (@nadeanne) reported

    @Plusnet Hello, thought I’d tweeted this but can’t find it! We’ve got no internet in Yeovil, has been confirmed as a legit issue but no timeline for a fix given. Can you help? Need to know if I need to find a diff wfh location today! Cheers

  • RebeccaTope Rebecca Tope (@RebeccaTope) reported

    @Plusnet It's on again now, albeit terribly slow. My problem is that contacting you relies on driving to a friend's house when I can manage it - which is not always easy. For the moment we'd better leave it. Raising a ticket is never much fun.

  • JaneyBugz JaneyBugz (@JaneyBugz) reported

    @Plusnet our plusnet router drops out all the time. We've upgraded to avoid this but it keeps doing it. I need help

  • timelord1233 timelord123 (@timelord1233) reported

    @Plusnet Please can you look at our connection. We have just changed to unlimited fibre extra but the connection keeps dropping and disconnecting from the internet. Our line number is 01942217952. Thanks for your help

  • hanoldfield Hannah Oldfield (@hanoldfield) reported

    @Plusnet hey, we waited all day for an engineer not to come. Since been told we don’t need one to connect us up. Going round in circles on the phone. Can you help please?