Plusnet

Plusnet Outage Report in Brighton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brighton, England 02/26/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @Tweetyness Hi Nessa, I'm very sorry for the delayed response. If you'd like to update your DD details for a Mobile account, you'll need to speak to our Mobile Support Team by dialing 500 from your Plusnet phone or by calling on 0800 079 1133 between 8AM-8PM. -AJ, Plusnet Sheffield

  • Jacdee2017 Jac2017 (@Jacdee2017) reported

    @Plusnet Promised to keep us updated, this is has not happened. Say they will call us back, this has not happened. Customer service non-existent.

  • GigglyMunchkin GigglyMunchkin (@GigglyMunchkin) reported

    Anyone else having problems with PlusNet?

  • Jacdee2017 Jac2017 (@Jacdee2017) reported

    @Plusnet Why is Plusnet not updating us on why we are not being provided with a service. They say they will provide updates but never do!

  • ScottRJBasher Scott RJ Basher (@ScottRJBasher) reported

    @Plusnet what a failure over the last month and a half. Patchy or No Mobile Data for weeks, then no phone signal at all. None of the customer service ppl bothered. I've now joined @SMARTYMobileUK

  • TerryWa79265118 Terry Walsh (@TerryWa79265118) reported

    @Plusnet Information sent as requested but two days later and there has been no reply or progress. Now over five weeks without any service!

  • LivsMcD Livs McDermott (@LivsMcD) reported

    @Plusnet I got a payg sim to use in a router and it's not working. The number is 07421235782 and I'm trying to use it in ZE29AS

  • BurtieBrom Mark Bromhall (@BurtieBrom) reported

    Thank you Plusnet customer service! Showing how it should be done. Straight to an adviser no on hold. Professional, knowledgeable and polite and even called me back when we got cut off. It’s not hard to get it right but so many have no idea. @Plusnet #CustomerService

  • nojo1973 Pete Nolan (@nojo1973) reported

    @Plusnet WHY are you not answering me ???? BAD customer service @MartinSLewis

  • MrDuncanD Duncan (@MrDuncanD) reported

    @Plusnet calling your Customer Support number…it’s been 15 minutes on hold and I’ve not yet been able to speak to anyone. How long would you suggest I wait?