Plusnet Outage Report in Brighton, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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TegsMarlene🥀
(@tegsgriffin) reported
@Plusnet & @SkyHelpTeam your internet/services have been down all morning and day so far. Is it due to the weather? When’s it gonna be fixed?
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Zac
(@Zac_Greaves10) reported
Just a heads up never get plusnet Internet, the advert says "we'll do you proud" but I'm not proud at all
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♥Pauline Marks♥
(@MsPaulineMarks) reported
@Plusnet I've done the 'text to switch' to u, sent u my pac number, u've emailed to say my sim is on its way but it has a completely different mob. number on the email, does that mean my number hasn't transferred? It said you cancel with my old provider too is that right? Thx
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Mod Kieren
(@JagexKieren) reported
Anyone got recommendations on modems/routers? I just want to replace the Plusnet one with something better, particularly range and hopefully less issues generally
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Kris Lord
(@krislord) reported
@Plusnet any plans to support Apple Watch in the near future? Plusnet mobile is great value but without Watch support it’s not an option :(
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Rostik
(@GenerationWeyes) reported
@plusnet hey so my connection has been very poor for the past 2 days and i've tried everything i could to fix it. nothing has worked. the connection is poor on every device.
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The Mix Monkey
(@LiquidMixUK) reported
@Plusnet Just wondering why your "award winning support" doesn't extend to supporting your poorest customers with social tariffs? Do you have any plans to do so?
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Ian Head
(@heafod) reported
@plusnet Daniel just put the phone down when I asked why new customers get better deals than me. I'm shocked.
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Joseph Strummered
(@JStrummered) reported
@virginmedia Broadband down again, it was also down a couple of days last week and then again from last night. Instead of putting my bill up (twice as expensive as plusnet) you should be offering refunds? Just a thought
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David Scott Carson
(@TwoDavesRacing) reported
@Plusnet It just says… “We're investigating a recently reported problem. Click below and we'll update you when there's news.” (unfortunately I can’t subscribe to updates as I’m not an EE customer)