Plusnet

Plusnet Outage Report in Brighton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brighton, England 04/25/2024 11:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brighton, England

The most recent Plusnet outage reports came from the following cities: Uckfield and Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomUckfield Wi-fi
United KingdomBrighton Internet
United KingdomUckfield Wi-fi
United KingdomSeaford Internet
United KingdomHove Wi-fi
United KingdomBrighton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jitzleo jagjit (@jitzleo) reported

    @Plusnet why is my internet being throttled? Speed test shows amazing fast speeds but try and visit any streaming or social media website, its like watching paint dry. Can you, for once, just give me the service I pay for?

  • BenedictDouthwa Benedict Douthwaite (@BenedictDouthwa) reported

    @Plusnet please can someone reply. The phone just keeps me on hold. I had a text saying my order is delayed, call or go online for details. Nothing online and nobody answers the calls. Any help please

  • afroking_jonty Joe M (@afroking_jonty) reported

    Biggest mistake is signing up with @Plusnet for broadband. Poor customer service, order delayed no explanation. May i please cancel the order with you i cant deal with this. Been on the phone for more than an hour waiting for customer service and here you hardly get a response.

  • ncoochi ladivinacommedia (@ncoochi) reported

    @Plusnet for THREE days I’ve been trying to purchase a contract on your website and can’t progress further than the checkout page as it just reloads! One of your advisors said you had received reports and were aware - when will you solve this?? You are about to loose a customer!

  • alecglen0 Alec Glen (@alecglen0) reported

    @DorHibbs3 Oh here is my story.. I moved from Talktalk to Plusnet. Had major problems at the start.. 9 engineers could not fix it .. then one day guy came in.. went thru everything sorted it .. NEVER HAD A PROBLEM SINCE THAT WAS WELL OVER A YEAR AGO.. PLUSNET ALL THE WAY 👍

  • BabyFroggos Tiny Little Baby Froggos (@BabyFroggos) reported

    @Plusnet Hey there, I can't seem to call you anymore, says the number does not exist. We were without internet for almost a week and customer support told us we could get reimbursed if fixing it took more than 2 days. How would we go about that?

  • MasonZX10 Mason (@MasonZX10) reported

    @Plusnet how am I supposed to cancel my order with you when no one answers calls after 20 min and your live chat is a virtual assistant?

  • sqeakyone pete hadfield (@sqeakyone) reported

    @Plusnet I keep having an issue where the icon’s on the profiles on Netflix change, when this happens, what we can view changes as in series disappear. The issue has been resolved in the past by allocating me a static IP address, is this something you can sort permanently?

  • CurnowBronwyn Bronwyn Curnow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🇺🇦 🌻 (@CurnowBronwyn) reported

    @DorHibbs3 We have used PlusNet for 20 + years - no problems whatsovever

  • thereallindakw Linda (@thereallindakw) reported

    @Plusnet can someone contact me please? I’ve had repeated problems with broadband and landline for months. Now I have no broadband at all. I keep being fobbed off . Please sort it