Plusnet Outage Report in Brighton, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Brighton, England
The most recent Plusnet outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Uckfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Noble
(@Jimnoble1) reported
@Plusnet I WISH NOW WE HAD NEVER SIGNED UP WITH PLUSNET AS ITS CUSTOMER SERVICE IS RUBBISH
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Paul~old WSAG nerdboarder~ 🟨🟥
(@EFC_Wolfstein) reported
@Plusnet @plusnethelp Great service from your team and @WeAreOpenreach this morning. I had lost my internet connection on Saturday morning and it was all sorted by 0930 this morning after the engineers (James and Danny) found the fault and fixed it.
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Andy O'Hara
(@AndyOhara1983) reported
@Plusnet Any internet issues in the DE7 area? Ours has gone down and no amount of restarting or checking all cables are in is working.
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derek moger
(@DerekMoger) reported
@Plusnet i have been having no luck with your service i have asked several times to get an engineer all i get is generic rubbish , any chance one of you can make my broadband work ?? i haven't had 50Kb/s since 1998 !!
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Scott Lee
(@ScoLee10) reported
@Plusnet Hello. I've put our new SIM into my son's phone and it's not getting recognised. The SIM works in my phone. My Plusnet SIM doesn't work in my son's phone either..... Confused, any advice?
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Andy B
(@venetiangambler) reported
@Plusnet fibre / broadband service down here at HD7- can you investigate please?
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𝕤𝕆𝕆𝕫
(@sooziesays) reported
@Plusnet @chris_kammy @lemontwittor Instead of wasting money on D list celebrities maybe get your customer services in order. I had to switch provider because of the appalling treatment i got from your company.
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Sheila Smith 🏴🇪🇺 #AlwaysEuropean
(@Smith_SM30) reported
from
Cardiff, Wales
@phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.
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steve letford
(@steveletford) reported
@Plusnet Im having to reset my router multiple times each day. Also extremely disappointed it is as a deaf person to get help from you
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Shot By AJ
(@ajonlineservice) reported
@Plusnet Have dropped you a DM as well as sent in a ticket and still getting no response. I know you said "if you can find them", but surely it shouldn't be this hard to get in touch with somebody, especially when they're busy putting witty quotes all over social media? Help a guy out?