Plusnet Outage Report in Brighton, England
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The latest reports from users having issues in Brighton come from postal codes BN2.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Brighton, England
The most recent Plusnet outage reports came from the following cities: Brighton and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Lewes |
Internet | |
| Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Thomas (Fagioli)
(@PaulTho13724590) reported
@Plusnet are the worst company I have ever dealt with I keep asking them to cancel my account but they can’t even do that .
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Paul Thomas (Fagioli)
(@PaulTho13724590) reported
@Plusnet why is it you’re so bad at customer care? Is it that you don’t care about your customers or is it just because you are incompetent. I even contacted your MD and all I got was another useless flunky with a fancy title
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Reder
(@Marcin56410594) reported
Part 3 Customer service advisor blaming me for not checking if direct debit is in place and advise to pay a cancellation fee to the debt recovery and then sign new contract with them again - ridiculous! Well done @Plusnet! Let the customer pay for your mistakes! #plusnet
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Lady Lisa Lefty #FBPE #FBPR #GTTO
(@XlisilooX) reported
Hi @Plusnet, unhappy new customer here. Took the day off work yesterday to await broadband install and @OpenreachHelp weren’t able to complete the job, old broadband now disconnected and no contact from Open Reach to say when they’ll complete. Not happy.
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Paul Thomas (Fagioli)
(@PaulTho13724590) reported
@Plusnet if your not interested in good service go with plusnet the couldn’t organise a P…up in a brewery
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Vicky B
(@Vickleyb) reported
@OpenreachHelp Plusnet spoke to your chat center in India and said they weren’t getting anywhere. Then when we told them we wanted to make a complaint they sent us to your web page which then sends up back to plusnet. So something is going to have to give at some point?
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Vectis 🐾
(@iow_richard) reported
PLUS NET @Plusnet THAT WONT DO 😡 Customer service is rubbish There sales team are LIARS 😡 internet router is crap , sign up at your peril , cancel and they send you bills for cancelling that their sales team say they wont , LIARS 😡
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Anna 'Anner' Kaling 🐀
(@AnnaKaling) reported
Very disappointed that @plusnet wants to charge me £40 to change my number to stop getting nuisance calls. I thought you were all about looking after your customer?
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Cara
(@tweet_cara) reported
@MarcAllera @PlusNet Hi - I got a Plusnet Purcard in Jan22, saved it for especially for Dec,only to find it is no longer valid 'cos I needed to register. Plusnet Customer Serv has been v unhelpful. Pls advise who I can contact to resolve b4 card expires.
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Louise K
(@K_louloulou) reported
Hi @Plusnet @SkyHelpTeam @OpenreachHelp Lots of people in Tunbridge Wells with no internet connection. Plusnet, BT and Sky all saying no service issues in the area. That’s going to be a lot of individual engineer visits that might be a waste of time.