Plusnet Outage Report in Brighton, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin
(@kevlucas29) reported
@Plusnet absolutely awful company and customer service! Waited since 12th December to be connected, only to be told 8th jan. Email advised us we are connected ... only to have more issues- today told 2 more weeks? Goodbye @Plusnet hello @skytv 👋
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Jenny Clifford
(@jennyclifford15) reported
@Plusnet Yet again my dying friend is without his lifeline phone! After several phone calls over many months, still no joy. Pointless customer service.
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Ian O'Brien
(@ianobm6) reported
Disgusting lack of service with #plusnet - been on hold @Plusnet for more than twenty minutes.
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Joe Ratcliffe
(@joe__ratcliffe) reported
@Plusnet WHY on EARTH am I paying an extra 8 pounds since I moved house for broadband, and it’s giving me 652.6 KBPS download speed, and ONLY 290.5 KBPS upload?! And I can’t cancel because you want to rinse me of £100+ to opt out. What a **** show of a service provider.
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Anna Stark (she/her) Available for work
(@HelloAnnaStark) reported
Hi @Plusnet , I’ve been trying to communicate with you for the last few days and I can’t manage. I have an emergency please contact me.
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Marc Blackie
(@LordBlackstock) reported
@plusnethelp Hello been waiting over two months for my Plusnet rewards card. Feel tricked into going with your service when switching. No response to numerous emails. I have sent you a PM please can you respond today @Plusnet
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Tom
(@tbobeverest) reported
@plusnethelp hey, I need to call an international freephone (00800) number from a Plusnet landline but can’t find call charges anywhere. Can you help?
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Stu Wilson
(@_StuartWilson_) reported
@plusnethelp @Plusnet are you going to keep leaving us with substandard service and expect payment?? Fix the issues we have had since installation not ignore them and bury it. I have never had so much drama with any internet company in the last 17 years!!
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Stephen Pepper
(@Pepper2Pepsi) reported
cannot answer the security questions unaided! I can’t help him because he can’t answer the security questions unaided. So 92 year old deaf vulnerable father isolated due to Covid has no phone. Outrageous and shockingly inflexible service from #plusnet I would avoid this company.
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MrsWaring
(@NorfolkRachael) reported
@LozzaFox We had to resort to two suppliers. Add Plusnet additionally. Pathetic but Internet too essential. If really critical you can also add Simrush effectively tapping into phone network internet