Plusnet

Plusnet Outage Report in Brighton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brighton, England 11/13/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brighton, England

The most recent Plusnet outage reports came from the following cities: Newhaven.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomUckfield Internet
United KingdomBrighton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AlixTraynor2 Alix Traynor (@AlixTraynor2) reported

    No Plusnet mobile signal in my area of South Surrey since 9am.

  • AaronLewisPrice Aaron Price (@AaronLewisPrice) reported

    @Plusnet You guys really need to spice up your adverts on TV. You have used the same guy in your adverts Craig Murray for what like 20 years? Your adverts make it feel like he's your only customer. You need to change up your advertising with something fresh and new...

  • Rix000 Richard Lord (@Rix000) reported

    @Plusnet Eee, ta fer yer prompt reply. Ow long der yer reckon yowl bi announcin'? Av bin a customer ov Plusnet fer nigh on 20 yeers an' I reely don't want ter go elsewhere. But if PN can't offer mi a eff tee tee pee connexshun when it's availibull 'am gunna jump ter then as can.

  • RachaelParkman Rachael Parkman (@RachaelParkman) reported

    @Plusnet It’s the same old problem. Unreliable and it’s not our router.

  • WolfBaginski Wolf Baginski💙 (@WolfBaginski) reported

    @Plusnet I use wired ethernet for my Network Drive and desktop computer, but it helps a lot that my phone-line master socket, modem, and computer are close together. Not every place I have lived has that advantage.

  • SzemanChung Szeman Chung (@SzemanChung) reported

    @Plusnet who can I contact if my broadbnd is down?There is no support from PN at all if problems occur out of office hours. There is no no internet connection router shows an orange light. All checks done and no issues on PN website. Probably because no way to report issues.

  • CrypticCrypto17 CrypticCrypto17.crypto (@CrypticCrypto17) reported

    What's funny is it took 48 hours for my last two texts on signal to come through .. paranoidandroid user :O i shall endeavor to find out why .. wifi/4g problem or plusnet/EE? ..phone model? ... still noted

  • NikkiBurgess15 Nikki Burgess (@NikkiBurgess15) reported

    @Plusnet How would you feel receiving the message below the day AFTER you took over my service & wondering how you’re going to work from home today without broadband? ‘Hi from Plusnet. Your router has been ordered, it'll arrive within a few days’

  • Phil_Sampson46 Philip Sampson (@Phil_Sampson46) reported

    @Plusnet as a existing customer am I able to get the new hub that come out?

  • bunsorbunsey Tom (@bunsorbunsey) reported

    @Plusnet are there any issues with yourselves or Openreach in the PE28 area? Connection constantly dropping and trying to WFH. Thanks