Plusnet Outage Report in Brighton, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Brighton, England
The most recent Plusnet outage reports came from the following cities: Brighton.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
||
| Brighton |
Internet | |
| Uckfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Cassie
(@mrstevecassie) reported
@Plusnet any update on the email down issue you have?
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One World Cycling
(@OneWorldCyclin1) reported
@Plusnet email still down. Loyal customer for many years. Normally good service, but email needs to be stable and reliable
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Vada
(@stardate1234567) reported
@Plusnet Is your email servers down? If so how long will it be before service is back to normal?
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Plusnet
(@Plusnet) reported
@WardDEC Some customers are having problems logging in to their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused -Matt Sheffield
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Elizabeth Byrne
(@ElizabethByrn15) reported
@Plusnet Can't login today - no email - help!
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Mark Lawson Design
(@MLawsonDesign) reported
@Plusnet @Google I’ve had to come back to this tweet to find that link. It’s not apparent on the actual web site home page or help page. Need the link on the Help page please! Likewise I used to like to check the Service Status page for reporting an issue. But I can’t find that on the site now.
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cp
(@pong_mcpanda) reported
@Plusnet @Stuart_stribs Why is it taking so long to fix? 12 hours and counting. Can't even register for your forum to communicate with you because it requires email validation. How many hours will you be broken before you feel a responsibility to give customers proper information?
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Plusnet
(@Plusnet) reported
@RogerOB49 Some customers are having problems logging in to their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused -Matt Sheffield
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Stuart born Manchester adopted Shropshire
(@Stuart_stribs) reported
@Plusnet downdetector shows over 500 reports of problems, 93% with emails. The problem appears to have started at about midnight last night.
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Trevor Appleton
(@woldsweather) reported
@Plusnet Email not working this morning after being OK last night on broadband 2 different pc's and mobile phone on mobile signal. Is there a problem your end?