Plusnet Outage Report in Brighton, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Brighton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Brighton, England
The most recent Plusnet outage reports came from the following cities: Newhaven and Brighton.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Phone | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Mary Greet (@crazeemary82) reported from Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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Greg Short (@gregpaulshort) reported from Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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KarenAms (@KarenAms) reported from Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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KarenAms (@KarenAms) reported from Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Ewan crook* (@EwanCrook) reported from Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Windy Miller (@only1symo) reported
@NOWTV good to see that my Internet is down here in liphook. @Plusnet @BT_Openreach are a joke and holding businesses back. Mountain villages get 1Gb in South Korea. Mind you probably not run by anyone who is a Tory voter over there.
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Wendy Watkins (@wengemini) reported
@plusnet we appear to have an Internet outage in torpoint, Cornwall. My router is continuously flashing orange despite multiple resets- please could you check if it is an external problem?
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Plusnet (@Plusnet) reported
@tchambers1969 Hi there Tony, I'm sorry to see you were offline for a short whole earlier. I've checked your account and can see you reconnected shortly after Tweeting us but please do get back to us if there's any further issues. - Adam - Plusnet Sheffield
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Mark R (@MarkR35197214) reported
@Plusnet morning. Been away for 5 days, got up this morning with Alexa shouting at me that she can't connect to Internet and it appears it's down to all my devices. Checked line and all connections and restarted router and reset it to. No luck. Any ideas. Thanks
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Plusnet (@Plusnet) reported
@wengemini Hi there Wendy, sure and I'm sorry to see that there's an issue at the moment. Could you get back to us with your username please? - Adam - Plusnet Sheffield
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Lizzie Bruce (@CakeContent) reported
@JonathanLawton1 @TalkTalk @Plusnet Hi Jonathan I’ve been a TalkTalk customer for 6 years or so, no major problems.
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Rebecca (@rebeccalittle73) reported
@Plusnet thank you for showing me how utterly awful you are. No broadband has been connected in spite of confirmation being received late last night! How on earth you run your business is beyond me!
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Jenna Pickin-Jones (@jennajones83) reported
@Plusnet Plusnet I would like to move providers due to my poor WiFi, waiting on an answer to tell me how much this will cost me....
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Annie Galanti (@anniegalanti) reported
@Plusnet Is there an issue with service in the Wareham area? I have 3 phones assigned to the EE network (2 plusnet and one EE) and none of them can dial or receive calls.
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Plusnet (@Plusnet) reported
@ejames500 Hi Elle, I'm sorry to hear you're having trouble replying to the email we sent. If you can look at the contents of the email, there should be a specific link which takes you to the open ticket on your account, where you can leave your replies. -Tony Plusnet Sheffield