Plusnet Outage Report in Brighton, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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James O'Leary
(@jamesoleary2020) reported
@Plusnet Thanks - it now appears to be working, was off for approx 1 hour (1.30-2.30) with a notification on my mobile data settings that you had turned it off (rather than just me being out of signal range). So hopefully all sorted now
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Lucy Faulkner
(@Quietlife84) reported
@Plusnet I was told my broadband would connect by midnight last night but still not connected…..help please
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Linzi
(@Linzi56186994) reported
@Plusnet cont ...... I was told I would receive a callback as a matter of urgency. This was at approx 9.45am & I'm still waiting. I have received an email to inform me my broadband is now live!!!! NOT without a router it's not 🤬 As a new customer I'm not at all happy 🤬🤬
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Tom🐺
(@wwfctom_) reported
@Plusnet I apprantly owe you 6.50 lol. Your payments team/collections are always shut? Can you help
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Lord Willesborough
(@Lord_Willesboro) reported
@SlowPsycho @theroyalfactor @Plusnet Getting any form of customer service is proving a right headache and everytime COVID is being peddled as the excuse. Its becoming rather tedious and infuriating at the same time.
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Timothy Prosser ( Reform Derby & Reform UK )
(@prosser_timothy) reported
@ajayjagota @GBNEWS @LloydsBank Agree. All the major banks seem as bad. I phoned Plusnet though this year... 45 mins.. Sorry our it system is down call back tomorrow. When I called back... Today we are honouring or covid hero's and support is closed! I swore quite a lot.
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Jamie Wortley
(@jamiewortleyuk) reported
@Plusnet been with you for a month and nothing but problems. WiFi kicking in and out yet again. Please help AL2 1GG
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Julie McKinnell
(@juliejuliemck) reported
@Plusnet shocking service once again!!!!!
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pubquiz60
(@pubquiz60) reported
@Plusnet Hello. How do I contact you regarding a home phone not working? There is an 0800 number provided but obviously I can’t use my phone. Is there a “landline” number for from a mobile ?
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Kate Pettitt
(@kate_pettitt) reported
from
York, England
Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.