Plusnet Outage Report in Brighton, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Brighton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (16%)

3. 

   E-mail (10%)

4. 

   Total Blackout (9%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

• The Physio Rooms (@ThePhysioRooms) reported 13 minutes ago from Brighton and Hove, England

  @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

• KarenAms (@KarenAms) reported 28 minutes ago from Brighton and Hove, England

  Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

• Ewan crook* (@EwanCrook) reported 40 minutes ago from Worthing, England

  @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

• KarenAms (@KarenAms) reported 45 minutes ago from Brighton and Hove, England

  Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• jpeg. Let's have 𝒑𝒓𝒐𝒑𝒐𝒓𝒕𝒊𝒐𝒏𝒔 in news! (@G6JPG_) reported 38 seconds ago

  Calls asking about roof insulation. (Repeatedly asking "what is the name of your company" makes them hang up [they pretend to be some body].) Calls show number if I dial 1471, but if I try block it (1572 option 1 with PlusNet), "unknown". Come on, @Ofcom. Make telcos block these

• Iffat Shahnaz (@iffatshahnaz) reported 44 seconds ago

  @Plusnet I live in the EH6 area of Edinburgh and my WiFi is not working. Can you please advise. Thank you

• Tom Walker Media (@TomWoWPR) reported a minute ago

  If, as @EE claim, they’re the best mobile network in the country, I would hate to see the worst. Ever since I transferred over to them from Plusnet two or three years ago, I have had a succession of problems with them; the latest being the random cancellation of my sim,

• Plusnet (@Plusnet) reported 2 minutes ago

  @jaida9625 Hi, I apologise for the issue with trying to get through to us over the phone. Unfortunately we are currently facing an issue with our phone lines however we are working on this and will aim to resolve this issue as soon as possible. Rafiqe - Plusnet

• Jaida Esin (@jaida9625) reported 3 minutes ago

  @Plusnet Hey Plusnet! Why can’t I get through to your customer services by phone? Are the lines down? I need help & support please.

• Katie Evans (@KatieEvans13056) reported 5 minutes ago

  @Plusnet my download speeds are terrible, your advisors are rude and condescending, and nobody has got back to me about my complaint. It is terrible customer service and I want to leave but your exit fees are ridiculous.

• Pies McQ (@PiesMcQ) reported 9 minutes ago

  @Plusnet It is now over 3 weeks since I paid you to install Broadband- you still have not even found the phone line, I dont think you are capable of supplying me with a service, I want my money back and my contract cancelled.

• Jayne Templeton (@templeton966) reported 9 minutes ago

  @Plusnet is there a problem in #coulsdon area? We are losing WiFi every half hour and sometimes more?

• JayF (@JayF0190) reported 11 minutes ago

  @Plusnet Is the internet down in SK17? can't connect on full fibre, just orange lights on the hub

• Jaida Esin (@jaida9625) reported 11 minutes ago

  @Plusnet Hey Plusnet! Why can't I get through to your customer services by phone? Are your lines down? I need help and support please.