Plusnet

Plusnet Outage Report in Brighton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brighton, England 02/16/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • albtelebomb 🇽🇰🇦🇱Adele Updates AL and KS 🇦🇱🇽🇰 (@albtelebomb) reported

    @sum99__ @Plusnet their 14 day period starts from the day u take out the contract which is rly weird, most places do it when the service activates

  • UnleashedCode unleashedcode (@UnleashedCode) reported

    @Plusnet Portsmouth fibre down..... Orange light on B trying to connect but never goes further than that... Please resolve this quickly

  • Jamie_ORourke Jamie O'Rourke (@Jamie_ORourke) reported

    @Plusnet @plusnethelp Make my interwebs work!! Rebooted the router and modem 5000000000000x Be down for ages!

  • Plusnet Plusnet (@Plusnet) reported

    @NahidAlaei Hi there, I'm sorry to hear you're having issues with your broadband, can you please DM your username and we will look into the account and find out what is happening. Dan Plusnet Sheffield

  • lexisarbitrary L e x (@lexisarbitrary) reported

    Worst possible isp award goes to @Plusnet

  • CatherineH_06 Catherine Raven (@CatherineH_06) reported

    @plusnet have had no/very low Phoebe signal for a few days, and this morning also have no mobile data signal. How do I report/get this fixed?

  • dr_fionac Fiona C (@dr_fionac) reported

    @Plusnet The Plusnet broadband signal was great as usual - pity I couldn’t use that to make a call over wi-fi 😑

  • Sonyi84 Sonia Paine (@Sonyi84) reported

    @Plusnet feel so so badly let down by plusnet today

  • Plusnet Plusnet (@Plusnet) reported

    @Turbobuddah Hi Sean, I'm sorry to see you're having connection issues. Can you please provide your username and we will look into it as soon as possible. Dan Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @Sonyi84 Hi Sonia, thanks for getting in touch. I'm sorry truly sorry to hear this and for the inconvenience this must have caused you. Please direct message a description of the issue and I'd be happy to help in anyway I can. - Beth, Plusnet Sheffield