Plusnet Outage Report in Brighton, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Lambert
(@MrPeterLambert) reported
@Plusnet Can you explain why you mislead on your website that the house moving fee is £65, when you actually charge £115 in an attempt to force people into another two year contract? It's actually cheaper to cancel and move to another supplier.
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Danny Hoyle
(@DannyHoyle001) reported
@Plusnet my grandma hasn’t had a working mobile answerphone for months now. Keeps saying ‘this persons mailbox is disabled’. Countless calls to you and 2 new phones and still no better… Might try and see if @EE can give her better service.
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Michael 🐎 🍫 🏁 🎹🎹🎹
(@HorseSpotter) reported
@Plusnet Hello my dear supplier of all things internet and home phone stuff. I just tried phoning 0800 432 0200, my phone has broken so I used my old one which is a rotary phone (BT standard issue), the automated thingy didn't recognise press 1 and said goodbye
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Peter Lambert
(@MrPeterLambert) reported
Apparently it's cheaper to cancel my phone/broadband and both mobile phones and move suppliers than it is to pay the moving house fees with @Plusnet. All in an effort to push another 2 year contract. Looks like I'll be switching suppliers.
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Martin Hickman
(@martinrhickman) reported
@Plusnet #scam service more like. Takes money and don’t provide the service
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Beccy Dresden
(@dresdeb) reported
@Plusnet Still having issues, no response to my tweet or DM from 2 hours ago 😫 Nearly a month into my first contract with you and it has NOT been a good experience so far.
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Liberal Teapot
(@Liberalteapot) reported
@Plusnet I don't have any mobile network at all, is there a way to fix this at all?
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Jamie
(@cylondog) reported
Can't wait to leave @Plusnet. Router needs to be restarted at least once a week, and the only internet service provider to ever charge me for moving home. Boo 👎
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Liz Inwards
(@eliz_inwards) reported
@Plusnet I moved home recently and moved my Plusnet account with me. Someone was due work on the line today - did they? My internet isn't working yet and I really need it working by the end of the day - can you help please?
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m
(@smplfyi) reported
@Plusnet I have a simple technical question regarding EE MNVO and support of Carrier Aggregation. Is there an email where I can ask this of plusnet please or where best?