Plusnet Outage Report in Brighton, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Cabbage
(@colincabbage) reported
@Plusnet we have had none or barely any mobile signal at home since the storms! Apparently you're gonna fix the problem, please tell me when?! Really crap service Plusnet, get your act together!
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BrattyJennyDragon
(@JennyBratty) reported
@Plusnet I have an Issue with leaving your broadband, well £186+ issues, and this is the only contact details that are not a phone number. Please respond.
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Samantha Cox
(@SamanthaRive) reported
@Plusnet I can't sign in to mine or my son's mobile account - I've even just reset the password and it still won't let me in and has now locked the account - again. In the few months I've been a customer, I have not yet been able to sign in. Please advise. Samantha.
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😎Keith Harris😎
(@klharris30) reported
@Plusnet Everything was fine on the webmail for PN messages. I deleted network setting and started again, rebooted the phone and for the first few emails it’s fine then it goes again. It works fine on 4g, it’s just on WiFi.
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Southside Trekkie 🏳️🌈🏴🦄🖖🏻💖💜💙
(@SouthsideTrekk1) reported
from
Glasgow, Scotland
@JennyBratty @Plusnet Yeah, that’s not on. I’ve never had an issue so far other than being slow to repair a damaged line but I think this is an open reach issue.
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BrattyJennyDragon
(@JennyBratty) reported
@HippyRockChick6 @Plusnet Thank you but no. I would still owe it, which just at the moment is the issue. A bill of £187 just dropped on me, and asked about repaying over time and told no, if not immediately paid, debt collectors would be used. Nice disabled help @Plusnet
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Lee Gibson
(@eLJaybud) reported
@RyanSlade20 @tescomobile That's on three's network, I moved from three to plusnet so I had the EE network as the three network was terrible. Sim only £10 for 30GB and unlimited on a one month rolling contract.
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Stephy_Auditore
(@Stephy_Auditore) reported
@Plusnet can't change my password on my account because theres an error sending me a email and router is a steady orange with a flashing red B. I want to cancel and change internet provider because all I'm having are outages with this internet now and it's getting ridiculous
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BrattyJennyDragon
(@JennyBratty) reported
Because @Plusnet have decided I need to pay a termination fee of £187.58, which I can't afford, which is why I am going to a cheaper service in the first place When I said I would need to pay that in instalments, I was told that is not paid, they would hand it to debt collection
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Fionacelik
(@Fionacelik2) reported
Can someone check to see what the issue is in G15, no broadband? @plusnet