Plusnet

Plusnet Outage Report in Brighton, England

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The latest reports from users having issues in Brighton come from postal codes BN2.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brighton, England 03/27/2026 11:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brighton, England

The most recent Plusnet outage reports came from the following cities: Brighton and Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomLewes Internet
United KingdomBrighton Phone
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Casarlach Seònaid Lafferty (@Casarlach) reported

    @Plusnet @plusnethelp I am asking you to be proactive and reach out to a customer who has had to consistently (almost daily) chase you for 6 weeks to ensure you are delivering a service I am paying for (which you are not). 3/

  • timleng Tim Leng (@timleng) reported

    @lemonfreshrob I used them for a rental property and was close to swapping to them here, but absolutely bloody not after all the problems. I’d recommend plusnet in London - they’re were faultless when I was there.

  • GarethHill1 Gareth Hill (@GarethHill1) reported

    @Plusnet I wasn't the original poster, I was highlighting that terrible service by you not replying to her. Strange that you replied to me!

  • TenguPlaysGames James ‘the Owl’ Wise, #TeamMoM (@TenguPlaysGames) reported

    Seriously @Plusnet. Can you sort out a internet service that doesn’t go down multiple times a year. Not like me or my wife need the internet to work or anything. Or is poor quality service your brand now?

  • Joanna3901 Joanna390 (@Joanna3901) reported

    @Plusnet The activation went through about 12 hours later, even though I was quoted two hours. So nothing to do on that now. But aren’t you going to respond regarding the awful service I got on the phone?

  • ZuluFoxtrot7 ZuluFoxtrot (@ZuluFoxtrot7) reported

    @Plusnet Question is, do we change supplier, or are you going to pull your fingers out and sort the problem?

  • GarethHill1 Gareth Hill (@GarethHill1) reported

    @titchtamsin @Plusnet Looks like they can't get online at all to even reply to you! Terrible customer service

  • evans_chirrup Brenda Evans (@evans_chirrup) reported

    @Plusnet Can't open the login page using wifi from my phone, but managed to open it using data. Suggestions please?

  • Joanna3901 Joanna390 (@Joanna3901) reported

    @Plusnet shocking service yesterday. I called around 1940 and was answered by a man who said ‘we are asking our customers to call back tomorrow’. He then cut me off! 1/3

  • Casarlach Seònaid Lafferty (@Casarlach) reported

    @Plusnet it’s been 7 weeks since I told you about my house move. Last week my router started intermittently working (7mbps download & 0.8 upload). Today you debited my account for a service I cannot use. I’m bored of calling everyday with no resolve. I don’t trust your service 1/