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Plusnet

Plusnet Outage Report in Brighton, England

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Brighton come from postal codes BN2 .

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Brighton, England

The most recent Plusnet outage reports came from the following cities: Brighton, and Lewes.

CityProblem TypeReport Time
Brighton Internet 23 days ago
Lewes Internet 24 days ago
Brighton Phone 5 months ago
Newhaven Internet 6 months ago
Newhaven Internet 7 months ago
Brighton E-mail 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • KarenAms
    KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • KarenAms
    KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😒

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • old_scrotum
    The Duke Of Essex (@old_scrotum) reported

    @Plusnet Switched broadband service from Vodafone to you, you've managed to switch it a day earlier than stated, but not managed to send the router to me in time. Cust services say it'll be another 3 days & nothing they can do. Good start! Way to go! Useless tossers.

  • Adrbees1
    Adam Beesley (@Adrbees1) reported

    .@Plusnet Never seen such an incompetent company. Called today, in order to cancel my account on the 25th August, they then proceeded to cancel it today. They now claim they can not do anything to solve this issue. Incompetent and Extremely poor service.

  • RudiKershaw
    πšπšžπšπš’ π™ΊπšŽπš›πšœπš‘πšŠπš  (@RudiKershaw) reported

    @Plusnet The support line worked a couple of hours later and there's already an open fault. An engineer has already been round to confirm. Should be fixed in the next couple of days apparently.

  • pastorwazza
    Warren Evans (@pastorwazza) reported

    Shocking service by @Plusnet poor service, held on phone 4 over an hour & told they had resolved an issue, checked 3 times then by their own admission & error they sent 2 a debt that doesn’t exist 2 a debt company. Promised to call & no response - then told this wasn’t uncommon?

  • oliviajh__
    Olivia (@oliviajh__) reported

    We had to renew our internet contract in May for 18 months, knowing we would be moving in the summer. We were informed by @Plusnet customer service web chat that we would be able to do this easily with no mention of fees.

  • chrishainstock
    media:man (@chrishainstock) reported

    @Jessie_XL @Plusnet You need to keep your copper phone connection whilst you install FTTP. Once you have the new service set up you can either keep your landline (and pay the monthly charge) or ask your broadband provider to β€˜port’ your landline to a VOIP telephone service with the same number

  • 4EVRDIZZY
    πŸŽπŸ’ (@4EVRDIZZY) reported

    my wifi has to be the worlds worst connection @Plusnet

  • AddingsUp
    Addings Up (@AddingsUp) reported

    @Plusnet internet is down in Bridport. What's the problem and when can we expect fix?

  • Aellabrenna
    Panther Aella-Brenna Pippa Bramley (@Aellabrenna) reported

    @Plusnet broadband has gone down in Chesterfield are you guys okay? Do we need to send some Yorkshire Gold Tea to your offices to help the server engineers?

  • GMagpie11
    GMagpie (@GMagpie11) reported

    @AngelaRayner @CWUnews Gawd - BT is a private company. It's a big company & owns a number of subsidiaries- EE. Plusnet etc. Much of BT's work is for corporates. These are private sector workers. But if it makes you feel important, you keep criticising & ignoring the real issues in your own party