Plusnet Outage Report in Brighton, England
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The latest reports from users having issues in Brighton come from postal codes BN2.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Brighton, England
The most recent Plusnet outage reports came from the following cities: Brighton and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Lewes |
Internet | |
| Brighton |
Phone | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Brighton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Ewan crook*
(@EwanCrook) reported
from
Worthing, England
@Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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Mary Greet
(@crazeemary82) reported
from
Hurstpierpoint, England
.@Plusnet based on an experience with a recent bill, I would never use your service again!
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Grace Melody-Gardner
(@GMGardnerITV) reported
Hi @Plusnet @plusnethelp, I was told by your team that someone from your complaints resolution dept would be contacting me following the poor handling of my service move. This was two weeks ago. When can I expect this discussion please?
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CVB1💙
(@Forensic_CVBale) reported
@BeTheMagpie They are terrible... it doesn't help that @OpenreachHelp take forever to take calls from the line partners and actually fix things. I'm with plusnet and so far.. 🤞 That is unusual as you are on a new estate, you'd think provision would have been made!
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Alexander Oetegenn
(@AlexanderOeteg1) reported
Still no contact from plusnet despite requesting help for very poor broadband on 8/2/21. Also no reply to problem of nuisance calls not being blocked on landline despite having all their " protections "on.
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Anthony Duncalf
(@Gallovidian) reported
@lcp74 @plusnethelp @Plusnet Bet it was 'down to Openreach' if they ever did get back to you!
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ken wooff
(@kwooffindin) reported
from
Sherburn in Elmet, England
@plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks
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Paul McGee M0WNU
(@paulm19822012) reported
so my connection remains unstable, it has to be Openreach, it is not my equipment or Plusnet, but catching it is difficult because the DSL light on the modem is on every time I check it
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Emily Gilloran
(@GilloranEmily) reported
@plusnethelp Dire service from @plusnethelp every step of the way. Very frustrated with all the delays and errors from @Plusnet
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Matthew Cooper
(@PFC_Pinstar) reported
@Plusnet @plusnethelp @OpenreachHelp So are you going to fix it today or palm me off with another excuse.
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Barrie Fairhurst
(@Baz_Fairhurst) reported
from
Neston, England
@Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!
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Miss_F
(@Miss_Faulkner18) reported
@plusnethelp I'm still waiting for my refund its disgusting. I would warn everyone off using plusnet. All I have had is bad experiences and them not returning my money after zero service.