Plusnet

Plusnet Outage Report in Brighton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Brighton, England 11/15/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brighton, England

The most recent Plusnet outage reports came from the following cities: Newhaven.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomUckfield Internet
United KingdomBrighton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • EwanCrook Ewan crook* (@EwanCrook) reported from Worthing, England

    @Plusnet another complaint! I need you to contact me about my broadband as your connection is useless! Oh and your phones don’t advise that there opens time is 9am and I have been waiting 20 mins. Awful service

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • itoshigo_yo JemuzuDesu (@itoshigo_yo) reported

    @Alexosoi @TalkTalk Had so much trouble with Plusnet recently. Spent many hours on the phone after getting multiple delays and cut services… hope you’re online now

  • JLWD51 Jlwd #BackBoris (@JLWD51) reported

    @Plusnet They are to be awful company loyal customers get a price increase new customers can get the same deal for less and £60 gift card.

  • NeilZammit5 Neil Zammit (@NeilZammit5) reported

    @Plusnet @ktnolanxx I have the same issue. What i want to know is how many people are affected, when is the issue going to be fixed, and what compensation are you going to give me for the total failure to honour your contract with me. For a start, how about giving people affected free temp SIMS!

  • LBunz__ Bunz (@LBunz__) reported

    @Plusnet pride themselves on customer service. It's 2022 and you can't cancel online and "all their staff are in a meeting until 12.15 so call back later" .. absolutely ridiculous. Can't wait to get shot of this crap internet.

  • Liyupeng YUPENG Li (@Liyupeng) reported

    @Plusnet Please stop advertising and telling people they can port in their old number before you fix the issue. Warning to the new joiner, DO NOT port in your number to Plusnet.

  • DogyoungJ John (@DogyoungJ) reported

    @Plusnet I wouldn’t know what the correct complaint procedure is I asked two of your team yesterday neither knew

  • allyw222 Ally (@allyw222) reported

    @cnerual @Plusnet That's awful, hope they sort it soon for her!

  • CSM76 sprout 💙💛 (@CSM76) reported

    Chuff sake @plusnethelp @Plusnet 20min and counting trying to talk to someone about this month's mangled bill. Not the sort of customer service I expect

  • lhogg01 Leo Hogg (@lhogg01) reported

    @Plusnet Hi need to cancel my contract as I am moving away. Nobody is answering the phone. Should I just cancel the standing order?

  • MCMLXXXIVCLXI -..-._._-._:-_._-.-__-._:-._ (@MCMLXXXIVCLXI) reported

    @Plusnet Dear Plusnet, I can't get hold of you to pay my bill. My lanline is down, and your restrictions have blocked me to your site.