Plusnet

Plusnet Outage Report in Uckfield, East Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Uckfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Uckfield, East Sussex, England 03/04/2025 20:50

March 04: Problems at Plusnet

Plusnet is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Uckfield, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Royal Tunbridge Wells, Hailsham, Uckfield and Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Internet
United KingdomHailsham Internet
United KingdomUckfield Internet
United KingdomBrighton Phone
United KingdomBrighton TV
United KingdomLewes Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Uckfield, England

Latest outage, problems and issue reports in Uckfield and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • taxi_paul TaxiPaul (@taxi_paul) reported

    @Plusnet hi, my BB keeps dropping, is there an issue? LE67 9WL

  • Smitchalot Sarah Mitchell (@Smitchalot) reported

    @Plusnet @plusnethelp I remember even having the conversation last year about youctrying to put my bill up for less service and the person I spoke to confirmed it’s £24.99 a month going forward.

  • jldoubtfire John Doubtfire (@jldoubtfire) reported

    @Plusnet But Worcestershire sauce is a poor imitation of Henderson’s, which is made in Sheffield.

  • JopheUrn Jo Fearn (@JopheUrn) reported

    @Plusnet I have incredibly slow, or no, WiFi /broadband, which has been continuing for several days. Cannot even open pages, or else they take several minutes. URGENT investigation needed. Phone no. 01179467002. I don't have a land-line phone, my mobile is 07481907244 J.Fearn

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet Dear @Plusnet It’s now 4.15pm Told now fixed and to switch phone off/remove sim. We did this. Husband contacted you at 3.32pm to say still not working. No response from you. Still can’t make calls/text

  • WLF_Quake David Best (@WLF_Quake) reported

    @Plusnet Yeah I’ve ran speed tests, I’ve done everything, everyone else in the house turns off wifi because it is that bad web pages taking 5-10mins to load but I can’t when I’m on PC

  • Plusnet Plusnet (@Plusnet) reported

    @peterjuerges Hi Peter, I'm sorry to hear you're having issues with your speeds. From testing your line, I'm showing no external faults and your speeds are within expected estimates. Are you noticing this issue only through wireless devices? -Tony Plusnet Sheffield

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    Dear @Plusnet Into our 2nd day and our family STILL can’t make phone calls/text from our mobiles We were told yesterday to switch mobile on/off and remove sim .. it did not work Now told 24-48hours?! Terrible customer service.

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet He’s been in touch several times - you know this. He was told to switch phone on and off .. then told to contact on Sunday?!? Stop putting this on us as the customer Anyway.. We got the PAC code & will be moving networks. @Plusnet is the worse network we’ve ever experienced.

  • Plusnet Plusnet (@Plusnet) reported

    @Kennyaberdeen Hi Kenny, I'm sorry to see that connection speeds are a problem for you, there are no issues in that area so there could be a more localised issue but I'm certain we can help. Please feel free to send us a DM with your username so we can take a look, - Adam - Plusnet Sheffield