Plusnet Outage Report in Uckfield, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Uckfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Uckfield, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Uckfield, Brighton and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Uckfield |
Internet | |
| Brighton |
Phone | |
| Brighton |
TV | |
| Lewes |
Internet | |
| Brighton |
Internet | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Uckfield, England
Latest outage, problems and issue reports in Uckfield and nearby locations:
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢
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KarenAms
(@KarenAms) reported
from
Brighton and Hove, England
Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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The Physio Rooms
(@ThePhysioRooms) reported
from
Brighton and Hove, England
@GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..
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Greg Short
(@gregpaulshort) reported
from
Haywards Heath, England
@BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Jonas
(@CrippleGirl) reported
@Plusnet Second person was helpful and we resolved the issue. But it doesn't deal with the fact that you don't have any contact methods other than calling. How do those customers who WFH, live alone and don't have a landline contact you if the issue is they can't make calls?
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grace hooper
(@messalinahooper) reported
@Plusnet speed tests were done you cheeky people. I never told I couldn't because I've not contacted you but I watched the little bt rocket. Please don't send false emails
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Ashley Benstead
(@ashleybenstead) reported
@Plusnet internet down again! Your service team says MSO but nothing on your website or anywhere else about the issue. Poor service!
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chris 💉 x 3
(@sketchseven) reported
Absolutely useless @Plusnet service in my area right now. Forgot downloading a film you own through Apple TV or playing an online game - huge ping spikes, massive packet loss, while also being incredibly inconsistent.
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Holden
(@HoldenMadickie) reported
@Plusnet Can I strongly recommend you suggest that people trying to sign up with you DISABLE ADBLOCK first? It blocked a pop-up about the internet filter (the one I had already opted out of) which seemingly guaranteed the entire process to fail.
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Rebecca Maltby
(@BexMaltby) reported
@Plusnet Hi, is there any outage in RH16 (Haywards Heath). No internet. Yesterday red light on router. Today it has moved to orange. Thanks
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Screwfix
(@Screwfix) reported
@gceccles @Plusnet Hello Graham, I'm sorry to hear of the issues you are having trying to access our website. We are aware of an issue where Plusnet have blocked our website. We would advise you contact them directly to arrange that this is unblocked for you. - Many Thanks, Caitlin
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richie lennon
(@littlerich27) reported
@Plusnet The range of your WiFi is awful. I have to reset my modem on a daily basis. Awful WiFi. It really is.
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Phern Hogben
(@PhernMaria) reported
@Plusnet I've not received my reward card for joining. Please help
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Alexa Holt
(@holt_alexa) reported
@Plusnet Your customer service have just hung up on me. Very unimpressed with service. Please give me a number where I can speak to a person