Plusnet

Plusnet Outage Report in Uckfield, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Uckfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Uckfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Uckfield, East Sussex, England 11/15/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Uckfield, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Newhaven.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomBrighton E-mail
United KingdomBrighton Internet
United KingdomHailsham Wi-fi
United KingdomHailsham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Uckfield, England

Latest outage, problems and issue reports in Uckfield and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gaymassiv siân 🌹 (@gaymassiv) reported

    am paying £70 a month for my phone and wifi separately and do you think ive ever got ******* internet signal?????? @Plusnet @O2 beg you do better pls

  • NoLabelAssigned Anton Cruz (@NoLabelAssigned) reported

    @Plusnet Is that the end of this conversation? The end of your 'award winning customer service" efforts? @UswitchUK

  • NoLabelAssigned Anton Cruz (@NoLabelAssigned) reported

    @Plusnet Well you may say you will behave differently to what the T&C's allow but how can I know you would be more reasonable than just cutting off the service?

  • scam516 Sam campbell (@scam516) reported

    @Cousins155 @Plusnet They dont... then when you go further they issue refunds but end up taking more money from you instead of giving you the refund... companys a joke.. im moving to bt..

  • Mac27111960 Marcus Gardner (@Mac27111960) reported

    @Plusnet My sim is puk locked and won't unlock, I need a new sim, please sort this asap I left a message on Facebook. Meanwhile, NO support email? NO online support chat? How the hell do you get help if yourphone is screwed.

  • dontasciime mememememe (@dontasciime) reported

    @Plusnet why does the email say setup account now and the hyperlink for that takes you to a login page and not a setup page

  • MoonstoneIsle1 Moonstone Isle (@MoonstoneIsle1) reported

    @Plusnet Openreach have installed a fibre to premises duct in our street and cut our phone in the process. According to them I should report it to you. It has been over a week without phone or internet access which I require for my business and for medical reasons. Can you help.

  • PaulaThinking PaulaThinking (@PaulaThinking) reported

    @Plusnet There is a known issue on EE but we have had no info from Plusnet. No info on your website either. It is supposed to be put right by this evening but it has taken much too long to fix

  • PaulaThinking PaulaThinking (@PaulaThinking) reported

    @Plusnet We don't know what the issue is as EE don't give this info either

  • TimStares Tim Stares (@TimStares) reported

    @Plusnet what’s going on with the service during the match? @itvfootball @AppleTV