Plusnet

Plusnet Outage Report in East Grinstead, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in East Grinstead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in East Grinstead, West Sussex, England 04/14/2024 04:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near East Grinstead, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Royal Tunbridge Wells, Uckfield and Crawley.

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City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Internet
United KingdomUckfield Wi-fi
United KingdomCrawley Internet
United KingdomRoyal Tunbridge Wells E-mail
United KingdomSevenoaks TV
United KingdomRoyal Tunbridge Wells Phone

Community Discussion

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Plusnet Issues Reports Near East Grinstead, England

Latest outage, problems and issue reports in East Grinstead and nearby locations:

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

  • webdarren Darren Ratcliffe (@webdarren) reported from Crawley, England

    @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • the_lazy_ferret Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JulesEwartSuff Jules Ewart 🔶 (@JulesEwartSuff) reported

    @Plusnet I’m going public! If you’ll allow someone to use my number but won’t talk to me then I’m going to the next level - get your customer services to stop - it’s Freud! Take responsibility!

  • radek_ratel Routinely Rateled (@radek_ratel) reported

    @plusnethelp Thankyou - the process is complete. The higher estimate is Plusnet's , when I renewed my service, and the lower one is from the 'It's all done, here you go!' email 6 weeks later. At least currently, my speed is where it's usually at, so was more of a 'hmm that's odd' thing. :)

  • Ben55291019 Ben (@Ben55291019) reported

    plusnet fix your wifi, it’s so ****.

  • drobson2003 David Robson (@drobson2003) reported

    @Plusnet 7 days and still waiting update about rears card -#poor customer service

  • shuhel Shuhel (@shuhel) reported

    @OpenreachHelp Hi - My broadband has pretty much been unusable since Monday AM. A fault has been raised by Plusnet for Openreach to have a look. Issue is yet to be fixed and Plusnet aren't able to give an update. Mega annoying as WFH. Is this something you can have a look at?

  • Esqhyy EsqhyyFN (@Esqhyy) reported

    WiFis been gone for the last 40h. **** you @Plusnet

  • GriffAurora Griff Griffith 💙 (@GriffAurora) reported

    @Emily_Benn I’ve had excellent service from Plusnet - had a few very minor issues, but customer service has always been excellent. They allow customers to have “broadband-only” if they want to use a different phone provider.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @SheffySheffield Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Matt

  • cockernee gary nicholls (@cockernee) reported

    @Plusnet amazing first day with you. No router. No footy. No internet. Poor customer service. Took my money. Never processed order. Lies. Did I mention NO INTERNET

  • Matthewgilly91 Matthew Gillespie (@Matthewgilly91) reported

    @Plusnet just wanted everyone to know I know times are hard at moment don’t use them they don’t pay their staff correctly they are working in sweat shop and don’t pay their taxes so avoid it at all costs as worst than Amazon