Plusnet

Plusnet Outage Report in Hailsham, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hailsham, East Sussex, England 12/02/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MoragSievwright Oor Morag Sees 🏴󠁧󠁢󠁳󠁣󠁴󠁿🥵🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MoragSievwright) reported

    @Jimdow1M I use PlusNet - it was okay in Glasgow but not so convinced here in Dundee. Mobile is fine it’s the home broadband that is my problem 🏴󠁧󠁢󠁳󠁣󠁴󠁿

  • KarenJaneBower1 Karen-Jane Bowers (@KarenJaneBower1) reported

    @Plusnet I’m sorry to say but plusnets customer service is awful once you are with them. Ongoing problems for over a year and return calls promised are never received

  • ROTTERTRON Clive Cooper (@ROTTERTRON) reported

    Plusnet is bloody crap. Everyday the router needs resetting at least once. What a load of bollocks

  • melkimsim Melissa (@melkimsim) reported

    @Plusnet Hi team. I've moved over to hey broadband. They have used their own line and I need to cancel plus net but you only say to phone if im moving to virgin. How do I get in contact with your team to sort this ?@HeyBroadband

  • keewa keewa (@keewa) reported

    @oiiiemma @mmtowns PlusNet must be the worst offender, just dreadful

  • ChimericalCal Cal 🥀 The Jaded Leftist (@ChimericalCal) reported

    The absolute worst time for @Plusnet to mess up my internet is on a Friday night after I’ve been working all week for the capitalists. Good going, PlusNet 👏😒

  • Retiredgoth Ian F (@Retiredgoth) reported

    @Plusnet I've been trying to cancel my account for a month after moving. Can only be done by phone- no answer x lots. Called by you today to collect my outstanding payment. Yes, I said, now can I cancel. Money taken. Transferred to cancellation team.. 1/2

  • kevindewes Kevin Dewes (@kevindewes) reported

    @RonnieRoo65 @Plusnet @UswitchUK They’re awful.

  • z213255 David Lawson (@z213255) reported

    @ChrisM4Chester is there a more incompetent company than @BT_Openreach and @Plusnet? We have been trying to get them to install broadband at St Thomas of Canterbury church since July last year and yet again they have screwed up installation. Their customer service is a joke!

  • OnZyrx Zyrx (@OnZyrx) reported

    If you want good wifi don’t get plusnet its ****