Plusnet

Plusnet Outage Report in Hailsham, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hailsham, East Sussex, England 04/01/2026 10:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hailsham, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Lewes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLewes Internet
United KingdomBexhill-on-Sea Wi-fi
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomHailsham Wi-fi
United KingdomHailsham Internet

Community Discussion

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Plusnet Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • naluka Tom (@naluka) reported

    @Nevs_EFC @Plusnet @plusnethelp Mine was technically activated yesterday, but it still doesn't work as there's a fault on the line somewhere apparently. Got an engineer coming out this morning so we'll see how that goes. As of tomorrow it'll be six weeks since I placed my order.

  • etkwebster Verminous Scot Liz(rebellious independenista) (@etkwebster) reported

    I can only tweet when I'm back at the bothy as my piece of crap network provider Smarty has no signal here since I arrived.😠 Soon as I get home I'm changing to Plusnet same as hubby who's signal is good.

  • IanHowardMann Ian Howard Mann (@IanHowardMann) reported

    Wow... As soon as it hit 8pm the technician at @Plusnet just hung up on me without a word. Charming. He was incredibly rude as it was. @plusnethelp

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @ProfJuneAndrews Hey June, please be advised that our orders are subject to both a specified lead time outlined by our regulators, as well as Openreach Engineer Availability. Please accept our apologies for the length of time it's going to take to have a service provided. -Adam - Plusnet Leeds

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @scam516 Hi there Sam! This latest delay is due an unforeseeable issue with our internal systems that a manager would not be able to do anything more with than ourselves at the moment. I do apologise for the inconvenience. Jess - Plusnet Leeds

  • ValleyB66171726 Valley Boy (@ValleyB66171726) reported

    @asda_mobile After an unbearable 8 days of atrocious service from Asda mobile I finally migrated.... To Plusnet...so easy, fantastic customer service & with EE network....whats not to like!!!

  • Beth_Donelon Velvet Vintage Furniture (@Beth_Donelon) reported

    @Plusnet I've been a plusnet customer over 2 years, never had any kind of reward?

  • scam516 Sam campbell (@scam516) reported

    @plusnethelp What a suprise... still no internet and still plusnet couldnt give a ****...

  • mrcraftyg Daniel (@mrcraftyg) reported

    @Ben_Jolly_9 No idea on their ethics, but I'm with ZEN, who as far as customer service and reliability go, are the best I've ever had, except for Plusnet who I can no longer use since moving house as they don't supply my area with FTTP, or at least didn't at the time of moving. ZEN are great!

  • Mrshumba1 Mrshumba (@Mrshumba1) reported

    @Plusnet It seems strange that Plusnet does not seem to reward loyalty. I have been with them for nearly 3 years, although they have offered me a new deal which is less than I am paying now, a new customer can get the same deal at a lower price plus a voucher