Plusnet

Plusnet Outage Report in Hailsham, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hailsham, East Sussex, England 01/10/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RemingtonNorman Remington Norman (@RemingtonNorman) reported

    Plusnet - spent over an hour trying to sort out lamentable speeds - download 0.2Mbps, erratic. No resolution. Not recommended #plusnet

  • deejmakey D_J_MAKEY (@deejmakey) reported

    @Plusnet for some reason my PlayStation 4 has decided it doesn’t want to connect via lan line after working before. Works on wifi but the speed is too slow on wifi. Please advise

  • tara1966 🍀 Tara 🐢 (@tara1966) reported

    Can anyone help me please? I haven't had #plusnet broadband a week and it is not fit for purpose as promised. They say I have to pay a cancellation fee. How do I deal with this please? #ripoffbritain

  • Plusnet Plusnet (@Plusnet) reported

    @George53948034 If it hasn't made a difference George, I'd recommend following the second link to raise the issue with our Faults team. - Jess, Plusnet Leeds 🌻

  • mrsmak29 xXEmilyXx (@mrsmak29) reported

    @plusnethelp @Plusnet hi my broadband keeps cutting out throughout the day since yesterday. I’ve looked on the status repair on the website and nothing is flagged up! Can you help at all.

  • DVPRTZ Saint (@DVPRTZ) reported

    @Plusnet Seems there is broadband down in MK area though service status shows green?

  • LouisePassarel4 Loisy3 (@LouisePassarel4) reported

    @Plusnet Any news on this problem as we're about to head into day 4!

  • stevedocs Steven Doherty (@stevedocs) reported

    @Plusnet hey. My router is making W crackling noise. It’s hub one. Can’t find any help online. What can I do

  • Ohfishcakes Kraig Ⓥ 🌱🎃 (@Ohfishcakes) reported

    @Plusnet I’m guessing that my internet has lost the stability that you originally, put on it to make it run smoother? It’s been running poorly even on a wired connection.

  • stefan_costen Stefan Costen (@stefan_costen) reported

    @bt_uk Nothing shows up should mention I'm a @Plusnet customer just it's your infrastructure