Plusnet

Plusnet Outage Report in Hailsham, East Sussex, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hailsham, East Sussex, England 03/28/2026 12:35

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hailsham, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Lewes and Bexhill-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomLewes Internet
United KingdomBexhill-on-Sea Wi-fi
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomHailsham Wi-fi
United KingdomHailsham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Caaaad101 Carol (@Caaaad101) reported

    @Plusnet Are there still issues? We are getting download of 6Mb and have been all day, it should be 40Mb?

  • bigmisterjones Allan Jones (@bigmisterjones) reported

    @Plusnet Hi, my internet has been down for around 15 hours. Any help with it?

  • Jane2005 Jane2005 (@Jane2005) reported

    @Plusnet Hi, the internet is terrible, nothing will work for more than 10mins, TV, laptop, etc. I have had to revert to 5g on my phone in order to be to able to work today. Is there an issue???

  • AndrewCollins Andrew Collins (@AndrewCollins) reported

    Oh, and I'm a PlusNet customer, who always make everything simple in my experience.

  • redtulipclare CLL (@redtulipclare) reported

    @Plusnet trying to change a contact email on our account. Have deleted current one and re-typed new email and clicked SAVE but nothing happens! Help please

  • RuledByOutlook Pete Bennett (@RuledByOutlook) reported

    @Chris4man @Plusnet I’d just move to a provider that offers a mobile signal booster because plusnet don’t seem to. There’s a ton of providers that have pretty reasonable plans.

  • Plusnet Plusnet (@Plusnet) reported

    @BenMyatt74 Hi there, sorry to see that there's an issue. What kind of problems have you been experiencing? - Adam - Plusnet Sheffield

  • NeilC43411592 Neil C (@NeilC43411592) reported

    @OpenreachHelp we have had no @Plusnet broadband since 18th Nov. The ETR has been pushed back week after week. Apparently a ‘major service outage’ however none of our neighbours affected. Does #openreach not take any accountability in fixing problems? When will this be fixed?

  • kettykrueger kettykrueger (@kettykrueger) reported

    @Plusnet @plusnethelp Hi there, my internet has been down since yesterday. I have DM’d you, do you have any idea when I will get a reply? Thanks.

  • preacher2041 Lee Hitchcock (@preacher2041) reported

    @Plusnet Hi Chris, thanks for the reply but it's fixed now. Apparently an issue with NT in the area that was effecting BT, Plusnet and Sky Broadband. Got fixed around 14:00.