Plusnet Outage Report in Hailsham, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Hailsham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Hailsham, England
Latest outage, problems and issue reports in Hailsham and nearby locations:
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Chelsea Disley
(@chelseadisley) reported
@Plusnet Hahaha must be an error in the formula then. Taken over a month of constant chasing to still not resolve the issue. Paying every single month for WiFi that works maybe 20 minutes out of each day,With constant faults on the line or with the exterior box. Worst wifi provider around
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MDavis
(@MDavis70851961) reported
@Teacherglitter @virginmedia Hi I had the same problem a few years back and moved to plusnet much cheaper and no issues
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Addings Up
(@AddingsUp) reported
@Plusnet internet is down in Bridport. What's the problem and when can we expect fix?
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Darrell Froud
(@DarrellFroud90) reported
@Plusnet I've switched to you guys, but my old broadband has turned off and you haven't activated my new service, any chance of it happening?
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wonkytodger
(@wonkytodger) reported
@Defencebrief @virginmedia Precisely. Unless there are 6 of you in the house streaming movies then 1g is a bit pointless! The only thing to watch with companies such as plusnet offering cheap deals, is that the routers provided can be less than amazing. That's a cheap and easy fix though. Good luck!
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Olivia
(@oliviajh__) reported
@Plusnet In what world does it make sense to tell customers that you can directly move your contract to your new house no problem, but oh wait, we're going to charge you more per month and extend your contract by an extra 6 months. That's a whole new contract ?!
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GMagpie
(@GMagpie11) reported
@AngelaRayner @CWUnews Gawd - BT is a private company. It's a big company & owns a number of subsidiaries- EE. Plusnet etc. Much of BT's work is for corporates. These are private sector workers. But if it makes you feel important, you keep criticising & ignoring the real issues in your own party
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carmel estelle
(@carmel222) reported
@Campaign_me @Plusnet It’s not a proper service mine has been awful for a year and In contract till December I cannot wait to change … no internet all day today and no attempts to fix it just bot messages
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Jane Bache
(@janebache) reported
@Plusnet Hi there, just had an email saying my bill for this month is £47.54 but I renewed on contract on 04/07/22 at £24.99/month - can you help?
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Clark3y 🐉
(@Clark3y) reported
Ever since upgrading to full fibre I have had nothing but issues with @Plusnet, where I had no problems before. I currently am looking at the most confusing bill ever.