Plusnet

Plusnet Outage Report in Hailsham, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hailsham, East Sussex, England 11/26/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hailsham, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Newhaven.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomHailsham Wi-fi
United KingdomHailsham Internet
United KingdomHailsham Internet
United KingdomHailsham Internet

Community Discussion

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Plusnet Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • EconNewsH Rob O'Neill (@EconNewsH) reported

    @Plusnet called customer services about broadband and was told I'd get a call back in 5 mins. That was 15-20 mins ago and not the first time your customer service team have ghosted me like this.

  • fantom4 Pureblood-Jason (@fantom4) reported

    @NKrankie PLUSNET is decent and no issues and sometimes they even pay you to join almost with a £50+ pre paid credit card after so long with them. When I joined I got £70

  • FrankieDaLegend Frankie Connolly (@FrankieDaLegend) reported

    @ShellEnergyHome You don't get it, Ajay The service I am using is provided by Plusnet. My contract with P.O. Broadband has expired. I am not using your service.

  • IamSiwan Siwan 🐾 (@IamSiwan) reported

    @Plusnet I'm still waiting for confirmation that my switch date has changed to 27/09/21 . . . I'll have to cancel the switch if I don't have confirmation soon as I'm in contract with another provider until 25/09/21.

  • JonesStevej87 @jonesstevej87 (@JonesStevej87) reported

    @Robin_Allen91 @Plusnet Had that problem a few times before myself mate, my phone came to my rescue as I have it with unlimited data and made my phone the ***.

  • Andtora2 Andtora (@Andtora2) reported

    @Plusnet Internet still down in Hastings. Please sort it out.

  • MarcSchmitz18 Marc Schmitz (@MarcSchmitz18) reported

    @Plusnet Once again on a Saturday night and no Internet (or very very little) so we’re sitting in front of the telly watching the little wheel spinning endlessly. As you said, it is the top speed you can provide for my package! Great service!! Might as well not have a package

  • MrPeterLambert Peter Lambert (@MrPeterLambert) reported

    @Plusnet I'm happy to do this, however I've already been told that there's nothing more that you can do to move the date forward and you're unable to help any further.

  • YorkshireLady3 Yorkshire Lady (@YorkshireLady3) reported

    @EyeOldham @NKrankie We have been with Plusnet for years without trouble. Customer service is excellent even for non technical people like me.

  • Billy_Woolger billy woolger (@Billy_Woolger) reported

    @Plusnet hi having issues with plus net WiFi in borough green?