Plusnet Outage Report in Hailsham, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hailsham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hailsham, England
Latest outage, problems and issue reports in Hailsham and nearby locations:
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Pezz8-2.0
(@TheJohnPerry) reported
@donholio Virgin is BY FAR the fastest when It comes to down load But I guess plusnet will be fast enough to relaunch my YouTube stuff and upload videos and steam,
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David Muscat
(@DavidMuscat9) reported
@Plusnet moved over to you on Monday and nothing but problems!…will be on to your customer services this morning to cancel!
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Howard Fisher
(@sciolisthjf) reported
@Plusnet Do you have an email address to which i can send a formal complaint about an incident regarding your service?
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∆nt
(@asmorgan) reported
@Plusnet Where can I find information on planned outages or actual outages. Please don't send me to that Joey status page, that's always green and hasn't reported anything in 63 days ;) My FTC service went down at midnight last night, did not return until 6am.
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Denene
(@DeneneKerr) reported
@plusnet please can you let me know an email address for customer service. Thanks.
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Jahan Dhondy
(@DhondyJahan) reported
@Plusnet Can you please provide me a customer service phone number rather than automated messages…well frustrating we’ve had intermittent wifi for two days
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Pauline Brown
(@paulinedbrown4) reported
Is anyone's Plusnet down?
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Rob Dawson 💙
(@RobDaws9) reported
@Plusnet ridiculous that I am working on my tablet whilst hotspotting to my phone because the WiFi is so bad that I can't work at my desktop. 1 room away from router. Tech support told us to put router in middle of room. Joke #Plusnet #WeWillLetYouDown
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Suffolk Chap ( ex Londoner )
(@Justbrexitdone) reported
@AmazonHelp A Samsung smart TV running on a WiFi signal from plusnet at between 22 and 28 mbps.
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Gavin Hepponstall
(@hepponstall_g) reported
@Plusnet terrible wait time 3wks+ to obtain a new connection from plusnet. Stay away from "the best customer service provider" You will not receive your internet even after chasing every freaking day. They will put your issue on hold and off hold without taking action. STAY AWAY!