Plusnet

Plusnet Outage Report in Hailsham, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hailsham, East Sussex, England 02/18/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hailsham, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Bexhill-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomBexhill-on-Sea Wi-fi
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomHailsham Wi-fi
United KingdomHailsham Internet
United KingdomHailsham Internet

Community Discussion

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Plusnet Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • smithychick SARAH SMITH (@smithychick) reported

    @Plusnet I have just joined but I thought I could keep my landline (same address) but you sent me another number and I cannot get through on your phone lines and the website does not help or the chat. If I definitely cannot keep my current no. I need to cancel and get a refund?

  • Gledster Gledster (@Gledster) reported

    @Plusnet internet out in Yorkshire, YO25. Any issues you're aware of?

  • BankDelilah Delilah Bank (@BankDelilah) reported

    held on phone line for #plusnet for an hour yesterday until they cut me off and closed the lines and two hours this morning. No other way to contact them. Might try carrier pigeon - will be quicker. terrible service.

  • frank10743117 frank (@frank10743117) reported

    @Plusnet no wifi. 24 hours later after multiple broken promises of fixing it, even told me it was fixed at one point then said that bt staff broke it again

  • 2_Wheeled_Wolf @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    Oh wow @Plusnet, you really don't get it! You were charging me nearly £45 & you wanted me to pay it for October & you didn't raise the cancellation of the contract til after the bill was raised & refused to cancel my contract for past month. There's was no way I was paying it!

  • 2_Wheeled_Wolf @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    @Now_Being_Laura when I was 1st starting with @Plusnet, things were good. But past year they've been like their owners BT with their deceitful ways. Never will forgive them for their lies & deceit for the past 18 months as well as poor broadband.

  • ag_barrett Anthony Barrett (@ag_barrett) reported

    @Plusnet I have no signal since earlier this morning and cannot make or receive mobile calls. My postcode is BB44RA and my mobile number is 07570812176. I have not been advised of any problems by Plusnet. Can you please look into this

  • Beelzebab666 Beelzebab (@Beelzebab666) reported

    .@plusnet I never want to listen to George Ezra again.

  • AndyGWolf359 Andy G (@AndyGWolf359) reported

    @gentoopb66 @LordWilsonVILLA @Plusnet I’ve had plusnet and I agree they are ****. All the marketing we are great and cheap. Try getting hold of them through customer services and they never bloody listen.

  • mdfdvntrs Modified Ventures (@mdfdvntrs) reported

    @davidcwildman @Plusnet @plusnet are scammers. They were unable to deliver a working dsl "broadband" when I moved into a new place (only line option available), then dragged things out with promises beyond the legal 14 days and now extort me out of £200 to get rid of them - tried to cancel since day 8.