Plusnet

Plusnet Outage Report in Hailsham, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hailsham, East Sussex, England 03/19/2026 17:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hailsham, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Lewes and Bexhill-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomLewes Internet
United KingdomBexhill-on-Sea Wi-fi
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomHailsham Wi-fi
United KingdomHailsham Internet

Community Discussion

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Plusnet Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewJFrizzell 𝔸𝕟𝕕𝕪 𝔽𝕣𝕚𝕫𝕫𝕖𝕝𝕝 (@AndrewJFrizzell) reported

    Happy to see @Plusnet have added #norton360 to my account. Now have something that is iOS and iPadOS compatible. Running on my aged MacBook pro too. Always had issues with the previous #kaspersky

  • byteguy Paul (@byteguy) reported

    @Plusnet My speed has slowly got slower and slower used to be 23Mbp now I have:- Your broadband service Product: Unlimited Fibre Estimated Download Range: 20 - 33Mbps Estimated Upload Range: 5 - 6Mbps Minimum Guaranteed Speed: 16.3Mbps Current Line Speed (Download): 13.8Mbps

  • NN10Canary Mike Garwood (@NN10Canary) reported

    @Plusnet there is no email or chat service on your website. I can't call your helpline as I can't make calls. Please help!

  • Plusnet Plusnet (@Plusnet) reported

    @GraceSmithx Hi there Grace, sorry for the delayed reply from us and for the connection problems. Could you please send us a DM with your username if that's still a problem? - Adam - Plusnet Sheffield

  • smithprola Benedict Smith (@smithprola) reported

    @Plusnet What's up with Plusnet Mobile? You have failed to port my old number to my new SIM after 10 days. Your call centre says it cannot take calls. Your complaint log email to me said you would reply bu June 3 but I got no reply. How to I cancel as there's no service at all.

  • JacarandaGirl72 Jacaranda Girl (@JacarandaGirl72) reported

    @Plusnet - what's going on today. WFH .. how exactly?!. Can't even get enough Mbps download to have audio on my calls. Rubbish. 1.17Mbps at it's worst today, now up to 3.8Mbps.

  • Serena1642 Serena Jones ⚙️🖊️ (@Serena1642) reported

    @greencoatboy These companies are a nightmare, I've not found one that can get a job done or a basic problem resolved without endless back & forth bureaucracy & plain incompetence. Plusnet repeatedly failed to collect correct DD payments, then blamed me & throttled my internet as a punishment!

  • NN10Canary Mike Garwood (@NN10Canary) reported

    @Plusnet please help. I've arrived in Vegas and I have no signal whatsoever on my mobile contract. Was fine in Mexico and Barcelona last month but here I have nothing. It's a work trip and urgent that I get this resolved asap. Please help!

  • AndrewW08367584 Andrew Wilton (@AndrewW08367584) reported

    @Plusnet I need someone to contact me regards an issue, which I believe to be my router, where the connection intermittently drops and then reconnects. Most tests advised on your website have been done with no joy

  • byteguy Paul (@byteguy) reported

    @Plusnet Used to get 23Mbps download, now its:- Your broadband service Product: Unlimited Fibre Estimated Download Range: 20 - 33Mbps Estimated Upload Range: 5 - 6Mbps Minimum Guaranteed Speed: 16.3Mbps Current Line Speed (Download): 13.8Mbps