Plusnet

Plusnet Outage Report in Hailsham, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hailsham, East Sussex, England 12/14/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JimmyRiddlesIII Jimmy Riddles (@JimmyRiddlesIII) reported

    @catrincollier plusnet. it leases from bt, but its cheaper. 4 years had no issues. I swapped over though because I got a better deal with community fibre but its only available in London

  • FredFirst1 Fred Fukovinov MOP (@FredFirst1) reported

    Had to switch everything of (not the plusnet obviously) Bunnies and Meatloaf was a very complex issue.

  • mistermemoryman Clive Wright (@mistermemoryman) reported

    @Plusnet @SpiceSugarand Why are you not responding to my phone calls or to my DM tweets. Appalling service.

  • LucyRob09612646 Lucy Robertson (@LucyRob09612646) reported

    @Plusnet been trying to pay my bill for a week now and I'm not being charged the extra for your system being down what's going on

  • Safe3Dbarbell David Bean (@Safe3Dbarbell) reported

    @SkyUK you've just stolen £75 from me for April ffs! WTF! Was £49/month. Unless you send me a 65" #skyglass I'm off to #plusnet at £20/month. You con artists

  • Plusnet Plusnet (@Plusnet) reported

    @SpiceSugarand I've run some checks on that postcode and there aren't any known issues in that area. Are you still experiencing connection issues? Thanks Alice @ Plusnet Leeds

  • SpiceSugarand Sugar and Spice (@SpiceSugarand) reported

    @Plusnet No service again for the majority of the day today and when I do have service it’s one bar ! It’s been like this for over a week now.

  • nigelvivian Nigel Vivian 🇺🇦🇪🇺 (@nigelvivian) reported

    @Plusnet Not had an in-contract increase until now. CPI plus 3.9 is not transparent since inflation is an unpredictable variable and unfair as it makes the service more expensive in real terms as the contract progresses. It’s becoming something of a scandal the regulator should attend to

  • EdwinDroom Unavailable to the Mortal Man (@EdwinDroom) reported

    @jan_skelton @Plusnet Hey @Plusnet. I'm a customer (for now). I'd also like to know why this is classified as porn.

  • markusparkus75 Mark (@markusparkus75) reported

    Hi @Plusnet how do I cancel my BT Sport add on? Thanks