Plusnet

Plusnet Outage Report in Hailsham, East Sussex, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hailsham, East Sussex, England 11/30/2025 15:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • littlerich27 richie lennon (@littlerich27) reported

    Can I just say that @Plusnet are the worst Internet provider in the whole of the UK in my opinion. Awful awful awful awful awful

  • PaulCla48467966 Paul Clarke (@PaulCla48467966) reported

    @discworld_girl @NachevSiana @Plusnet Bailiffs are an awful stain on our society! (£55? And I bet they added their own massive fees!) Huge sympathy and respect!

  • Joe23216510 Joe (@Joe23216510) reported

    @Plusnet does anyone look at your Twitter? I messaged you 24 hours ago. Internet still down. I’ve heard nothing.

  • pollypocket5000 pollypocket66 (@pollypocket5000) reported

    @Plusnet Tbh if the price isn’t that much cheaper I’ll probably stay with you-always had excellent service

  • neilmuirhead1 Neil Muirhead (@neilmuirhead1) reported

    @Plusnet can someone contact me please, I need help. Asap

  • MikaelaJones87 Mikaela Jones (@MikaelaJones87) reported

    @Plusnet AGAIN!!! ON HOLD FOR 45 MINUTES TO BE CUT OFF AND TOLD "YOUR LINE IS NOW CLOSED"?!?!?! You are an absolute JOKE of a company... You had no problems picking up the damn phone to TAKE my money though... I'm phoning trading standards first thing Monday.. utter shambles

  • legitdavidwade David Wade (@legitdavidwade) reported

    @Plusnet I'm still waiting on a refund of the service I actually never had.

  • ElvisAintDead97 Hannah 🐸🍄 (@ElvisAintDead97) reported

    @Plusnet No thanks we have decided to go with another internet provider who has managed to sort the issue out

  • mylesjordan93 🇻🇨 Silky Johnson 🇻🇨 (@mylesjordan93) reported

    @Plusnet the worst customer service ever

  • Mento56 Mento5 (TAFKAB) (@Mento56) reported from Church Village, Wales

    @DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.