Plusnet Outage Report in Hailsham, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Hailsham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Hailsham, England
Latest outage, problems and issue reports in Hailsham and nearby locations:
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Katherine Johnson
(@KaJohnson99) reported
@Plusnet 7 days without broadband so far and terrible customer service - is that good value @Plusnet ? #GetYourActTogether #NotGoodEnough @ofgem
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Trevor Thomas
(@trevorthomas85) reported
@Plusnet Appalling today. I waited for a booked engineer visit which didn’t happen, and no explanation. Now I have had to delay moving house and the planned removal van, since I’d have been left with no service. Please sort yourselves out!
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janner_man
(@chris_venables) reported
@Plusnet am having issues sending/receiving calls, getting message network not available, help appreciated.
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pH Design
(@pHdesign2011) reported
@Plusnet My broadband keeps disconnecting (orange flashing light) every few minutes for days now. The phone/landline seems to be fine. Nothing has changed inside my property and I have tried all the usual solutions. You did dig up the road last week. Please can you help?
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Oliver Hannan
(@hannan_beard) reported
@CharlieBeatnik @OpenreachHelp @Plusnet FFS man. Only reason I've stayed with my provider despite costs🚀🚀 is I can't face this type of Byzantine problem maze
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Paul Donohoe
(@Donohoe_P) reported
@Plusnet Hi - is there a service problem in Manchester? No internet and router flashing red.
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James
(@jimmyservis) reported
@Plusnet my broadband has not worked for three months, and I have called you multiple times for support. How can I raise an online support ticket?
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Igor
(@RidingTheFlow) reported
@CharlieBeatnik Sounds like you are not through L1 support yet - I feel your pain. Its clearly on plusnet at this point. And "no means of contacting openreach" is obvious bs attempt to bounce ticket, as plusnet *is* a customer of openreach LLU
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Mark Cleave
(@cleave_mark) reported
@Plusnet 1st time let down in over 10 yrs. Oprch due today to fit FFBB. No router delivered. No changed details from you. Arrangements made to be free all afternoon have been wasted. Disappointing. Your phone not being answered doesn't help.
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ONE TEAM IN BRISTOL📕⚽️
(@otibfanzine) reported
@Plusnet going down the mixed marriage advert 🙄