Plusnet

Plusnet Outage Report in Hailsham, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hailsham, East Sussex, England 12/25/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AustinP39032121 Austin Powers (@AustinP39032121) reported

    @Ofcom @Plusnet why are broadband and phone providers allowed to raise prices by £6+ a month after signing a new 18 month contract? It’s very unfair and terrible practice that need’s to be stopped

  • PaulEspley Paul Espley (@PaulEspley) reported

    90 days since I signed up to @Plusnet, and still no service. 70 days since 1st visit from #OpenReach and inadequate external cable still unresolved. @OpenreachHelp. Like most broadband providers #Plusnet dependent on #OpenReach but the communication between both is deplorable.

  • fancywookiee Dr Tom Bowers (@fancywookiee) reported

    @tattooedselkie @SkyUK Have used Plusnet for the last year or so. I tend to shop about and see who's offering cashback or discount vouchers. To be fair, the service has been reliable and speeds fine for streaming.

  • Ray60107381 Ray (@Ray60107381) reported

    @Plusnet just signed a new contract and within a month Plusnet jack the price up. Well i’ll see out this contract then i’ll never use Plusnet again and, i will make sure the public via Social media are aware of this sharp practice!

  • Sazzy__Sandra Sazzy Sandra 🐈☕📚🍫 (@Sazzy__Sandra) reported

    @Plusnet House phone working when plugged into main socket NO INTERNET had problems with this new box off and on since got

  • spattinson001 Simon (@spattinson001) reported

    @Plusnet hi my Internet is not working and flashing orange and a red b. This has happened two days running. Why is this happening?

  • timporteruk Tim Porter (@timporteruk) reported

    @DanWoodger Don’t get me started! They are the worst of the worst in a multitude of ways. I’ve been a Plusnet / Freeview customer ever since and would never go back to Virgin EVER! Best of luck getting out!

  • LudiLegacyy Ludicrous Legacyy (@LudiLegacyy) reported

    Stream cut short due to @Plusnet cutting out my internet, after a restart etc my internet is now down to 13mbos download and 2mbps upload…

  • Will_Willsher Wil Wilser (@Will_Willsher) reported

    @Plusnet I moved my mum's phone line to you so she could add basic broadband to stream TV. You state "at least 10 working days, it's now been 18 - well over 3 weeks. We came to you because of name and the supposed good service and reassurance it brings but there are LOADS...

  • Felix_F_Fern Felix ♿ Fern (@Felix_F_Fern) reported

    @tattooedselkie @SkyUK I used Plusnet for a long time because they were well priced, but leaving them when I moved was a ******* experience. Every month they would charge me, I'd call to complain, they'd reimburse me and say they'd 100% cancelled my account and it would never happen again, and...