Plusnet

Plusnet Outage Report in Hailsham, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hailsham, East Sussex, England 01/20/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SaxonPark Andy Parkes (@SaxonPark) reported

    @Plusnet Can’t believe it. Been without internet as have all neighbours since 3pm. A reply from Plusnet calls or tweets. No neighbour able to get a response. Appalling service. Please Dm me.

  • mcgregor_graeme Running for food (@mcgregor_graeme) reported

    @Plusnet Oddly enough it never happened for the previous 2 years with our previous provider

  • ArbPaninkenArt Arb Paninken (@ArbPaninkenArt) reported

    @Plusnet I moved home and took my BB to a new address. I was supposed to have my service go live today but the router is flashing orange, I've had no engineer. What am I supposed to do, I tried resetting? Is my service live? Please advise. Username: arbpanin12

  • afreakstorm Mark Stevens (@afreakstorm) reported

    @Plusnet you've disabled my current SIM but my new SIM hasn't arrived yet! I can't call customer services or anyone for that matter. Help?

  • Plusnet Plusnet (@Plusnet) reported

    @MarcSchmitz18 Your service isn't down at the moment from what we can see Marc - there have been two router restarts today but these look to have been done manually. What kind of issue is it that you're seeing on your side? - Jess, Plusnet Leeds 🌻

  • JoeMcke97475279 Joe Mckenzie (@JoeMcke97475279) reported

    @Plusnet sorry Adam still having problems with service when it went down yesterday lost the link you set up so back to very slow down load ,had someone else asking me to try another socket ,but as never had problems with previous supply , can you please refresh link -5Ghz thank you Joe

  • carl_wheatley Carl Wheatley 🦢🐺 (@carl_wheatley) reported

    @Plusnet "as soon as possible" to acknowledge/respond to my support request on here is apparently 17 hours and counting so far

  • twig_mango twig mango (@twig_mango) reported

    @Plusnet Hi, having a really hard time resetting password for site - it just won’t click for me. Can you help? Happens a lot

  • Joshua39154635 General Kenobi (@Joshua39154635) reported

    @Plusnet Could you help me find out how much the early cancellation fee would be for my account

  • Fanxxxxtastic Fanxxxxtastic-Trada (@Fanxxxxtastic) reported

    Time to change my broadband provider again I always do it every 18 months to get a cheaper deal 18 months ago moved from Plusnet to Vodafone to save money now moving from Vodafone back to Plusnet to save £8 a month. For 18 months with the new customer deal all fun and games