Plusnet Outage Report in Hailsham, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Hailsham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (68%)
- Wi-fi (14%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Hailsham, England
The most recent Plusnet outage reports came from the following cities: Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Lewes
|
Internet | 24 days ago |
|
Bexhill-on-Sea
|
Wi-fi | 2 months ago |
|
Newhaven
|
Internet | 6 months ago |
|
Newhaven
|
Internet | 7 months ago |
|
Hailsham
|
Wi-fi | 9 months ago |
|
Hailsham
|
Internet | 9 months ago |
Community Discussion
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Plusnet Issues Reports Near Hailsham, England
Latest outage, problems and issue reports in Hailsham and nearby locations:
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RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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grace hooper (@messalinahooper) reported from Hurst Green, England@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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Deirdre Williams🏴🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
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UKalchemy (@SussexRivers) reported from Robertsbridge, EnglandBroadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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just strolling (@Bluhenry) reported from Bexhill-on-Sea, England@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
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Deirdre Williams🏴🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England@JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.
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Emma Chaplin (@MsEmmaChaplin) reported from Lewes, EnglandAnother massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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LindaRuth1969 (@LRuth1969) reported@Plusnet HELP. I took over a plusnet line for paramedic students working long shifts then trying to complete assignments. I was told broadband would be live by midnight last Thursday . Then I receive email saying order cancelled.another stating it’s working. It isn’t working!
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RK (@rachk_k) reported@Plusnet I see the customer Service is as bad as the broadband service!
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Robert McGee (@rgmcgee2) reported@Plusnet I have been asked to upgrade my security to Norton by 30th June, but when I login to my account it says "software not ready for download yet". Please help.
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Luke Rackstraw (@LRackstraw) reported@EE @darren_cullen Also, were customers of BT Mobile, Plusnet Mobile and Utility Warehouse also able to use this mast (given that they share network infrastructure with EE customers)?
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g9nesis 🏴 (@g9nesis1) reported@Plusnet What the hell is wrong with the mobile service in CV47 - Southam, Warwickshire? This is now 24 hrs down. Don't tell me it's my phone - I have two and neither connects. UNACCEPTABLE ! 🤬
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kofi Gyedu (@kofiGyedu) reported@Plusnet All is not well. I seem to have good network after 6pm and no or 1 bar signal during the day
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Strawberry Squirrel🦄 🏳️🌈 (@Not_The_Brain) reported@Plusnet hiya. I've been trying to update payment information but I can't do so online, and the number give doesn't work!
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Charlotte McLean (@cmclean_cm) reported@Plusnet Hi, thanks for getting back in touch… signal is still poorer than it was. Only one bar on my phone now where I used to get three
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A742321 (@HarbourAdam) reported@virginmedia management …..thank you to your uk staff! There are some real good people who work for you but they are severely let down by your telephone system and “overseas” staff. Take a leaf from @Plusnet and use uk staff to provide all your customer service.
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James Barker (@acidmag_uk) reported@bt_uk Thank you for the quick response. Tried BT once more (that's THREE TIMES today) and got lucky - the agent understood the problem and is removing the marker. There is a training gap in your call centre, agents saying it was a @Plusnet mistake when it was theirs.