Plusnet Outage Report in Hailsham, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hailsham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
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Plusnet Issues Reports Near Hailsham, England
Latest outage, problems and issue reports in Hailsham and nearby locations:
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Blakeley🇧🇭💙🟢⚪
(@8lakeley) reported
@basher5000 Been with Plusnet since 2015, fibre optic, can't fault them. Very rarely needed contact customer services but when I have they've sorted it pretty quick.
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Loisy3
(@LouisePassarel4) reported
@Plusnet it's now 2 days that you're experiencing problems- users not being able to receive calls/txt yet there's no mention or update anywhere!? Yet u keep saying u will?
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Kcvfr400🏴🕹️🎮
(@kurtconstable) reported
I play a yearly game with plusnet mobile. They add pennies on as allowed by the rules of prices increases within a contract to my kids sims. Then I rest it back to the original price often with more data. Never take it when it comes to sim only plans, keep an eye.
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Loisy3
(@LouisePassarel4) reported
@Plusnet Please provide an update on the problems users are having receiving calls and texts, it's 2 days now & u keep promising updates but I can't find them anywhere!
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Lee
(@Collarnumber88) reported
@Plusnet Lost my Broadband for 2 weeks, all sorted now. Your Customer Service Team have been outstanding throughout. 👍
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Stefan Costen
(@stefan_costen) reported
@bt_uk Nothing shows up should mention I'm a @Plusnet customer just it's your infrastructure
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Stoic Steve
(@Steve_the_Stoic) reported
@Plusnet @plusnethelp I am in Tanzania with no mobile service. My Microsoft accounts require me to receive texts as part of two step verification so I am now locked out of those accounts. Can you please explain why I cannot get any service? I am travelling for a few months
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Paul H
(@therealph99) reported
@Plusnet Thank you for your reply BUT this doesn't make sense. Why should I pay anything for correcting a fault with your equipment? To add insult to injury when I complained I was told "take it up with Offcom". Is this what Plusnet considers best in class service? @MoneyTelegraph
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James Newbon
(@JamesNewbon) reported
@Plusnet your broadband speed has been poor this week. Currently getting about half the estimated peak time speed and it's not even peak time. 20Mb below the minimum guaranteed speed too.
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OGKingKillerIFFY
(@ItsIFFYtime) reported
@TalkTalk why do you rip people off by providing a service what less than adverstied, should I switch to @Plusnet?