Plusnet

Plusnet Outage Report in Hailsham, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hailsham, East Sussex, England 01/21/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LiosaMGC *°:⋆ LisaMGC ⋆:°* (@LiosaMGC) reported

    @SketchNI @Plusnet i'd be happy with what we're paying for tbh, but we're not even getting that, they asked me to bring my desktop downstairs last time and connect my pc directly to the router...i was like not possible babe its connected to the wires through the damn walls

  • SketchNI Sketch (@SketchNI) reported

    @LiosaMGC @Plusnet Honestly, customer support is a joke at most ISPs. They have a script and if your issue is off-script, then you're wrong.

  • Plusnet Plusnet (@Plusnet) reported

    @Linda224422 We do appreciate your loyalty and do our best to offer the best price we can for our existing customers. If you're a loyal customer, I'd suggest having a chat with our customer options team to see if there's anything better we can do. - Cal, Plusnet Leeds

  • LiosaMGC *°:⋆ LisaMGC ⋆:°* (@LiosaMGC) reported

    @Plusnet hey why's the internet consistently bad? were meant to be getting 60 down and i'm struggling to get 1??????????

  • thomtheknight Thom Knight (@thomtheknight) reported

    @LiosaMGC @Plusnet I have PlusNet and have found their website support very good, would recommend contacting them through that.

  • SketchNI Sketch (@SketchNI) reported

    @LiosaMGC @Plusnet well, how dare you want to do something reasonable with a service you pay for. people these days... honestly...

  • TheMrDarn Darnie (@TheMrDarn) reported

    @Plusnet I'm getting frequent broadband dropouts and frankly your website has become a minefield to use. especially trying to find closed tickets I want to reopen. please help!

  • PlumTory ToryPlum #IStandWithJeremyCorbyn (@PlumTory) reported

    @UKLabour Even if this wasn't disingenuous and didn't look like a contact us icon on a support page for plusnet (such is your inspiring new colour scheme), this is just so tepid and uninspiring. Rather than an alternative transformative vision, you're offering me an extra £50. Shove it.

  • SketchNI Sketch (@SketchNI) reported

    @LiosaMGC @Plusnet Damn. @Plusnet, your technical team need to investigate this. NOT the customer service team. The TECHNICAL team

  • LiosaMGC *°:⋆ LisaMGC ⋆:°* (@LiosaMGC) reported

    @SketchNI @Plusnet yeah what sketch said!!!! FIX DISS