Plusnet

Plusnet Outage Report in Hailsham, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hailsham, East Sussex, England 03/10/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hailsham, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Bexhill-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomBexhill-on-Sea Wi-fi
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomHailsham Wi-fi
United KingdomHailsham Internet
United KingdomHailsham Internet

Community Discussion

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Plusnet Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Gezzabean Geraldine McGinnity (@Gezzabean) reported

    @Plusnet extremely disappointed with the service from Plusnet. Accout opened based on a welcome gift. My retired mum missed the email to ‘claim’ the gift, and there is no apparently nothing they can do! So poor

  • andrewfq Andrew Q (@andrewfq) reported

    @Plusnet Hi - for those unable to use the phone, what methods can be used to service the 14 day notice period? I tried to find a way yesterday but was uncertain, please advise. For the avoidance of doubt, I am wanting to do this as you want me to renew on 18 months.

  • guitar_mystic MysticGuitarGuy (@guitar_mystic) reported

    @Plusnet That;'s really nice @Plusnet but can you tell me why your 'refund system' is broken? It's now 6 weeks since Plusnet suppose to refund what's owed to me. Raised complaints and spoken to 3 'advisors' with no sign of resolution. @MarcAllera maybe able to help. I'll try him instead.

  • GinaSumnerSR2 Gina Sumner (@GinaSumnerSR2) reported

    @Plusnet been trying to get through all day on phone- I've had an emergency and can't be at home tomorrow for engineer to install new broadband so need to reschedule- please can someone help me??

  • aubreyjason jason r (@aubreyjason) reported

    @Plusnet is there another outage?

  • guitar_mystic MysticGuitarGuy (@guitar_mystic) reported

    @MarcAllera @EE That's really good news @MarcAllera but can you tell me why your 'refund system' is broken? It's now 6 weeks since Plusnet suppose to refund what's owed to me. Raised complaints and spoken to 3 'advisors' with no sign of resolution. Have a nice day.

  • OfWolfAndGram Graham Ife (@OfWolfAndGram) reported

    @Plusnet Hello. When I log in to my account it says I'm out of contract, even though I started the upgrade process to Full Fibre back in August. I actually have no idea if I'm on a Full Fibre contract or not. Can you help?

  • 1204Mrs Mrs B 1204 (@1204Mrs) reported

    @Plusnet I am already set up with virgin media. My WiFi has been shockingly slow. The other reason was the bill was increasing to £47 per month.

  • TrackMinded_ OneTrackMinded (@TrackMinded_) reported

    @Plusnet Hello. I bought an upgrade package from you yesterday and was meant to receive the upgraded speed yesterday, yet I still do not have it. I have no emails or messages indicating delay. Can you please help?

  • warrenha8 Harry (@warrenha8) reported

    @Plusnet I'm cancelling my DD and cancelling your service. If itslike this at the start then what's it going to be like going forward. Absoulte joke