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Plusnet Outage Report in Hailsham, East Sussex, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Hailsham, England

The most recent Plusnet outage reports came from the following cities: Lewes.

CityProblem TypeReport Time
Lewes Internet 21 days ago
Bexhill-on-Sea Wi-fi 2 months ago
Newhaven Internet 6 months ago
Newhaven Internet 7 months ago
Hailsham Wi-fi 9 months ago
Hailsham Internet 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

  • Deirdre03224751
    Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

  • robinschlochter
    RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • Bluhenry
    just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • Deirdre03224751
    Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • SussexRivers
    UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Fatty_Gets_Fit
    BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • messalinahooper
    grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • karenedavies68
    Karen 💙 Davies (@karenedavies68) reported

    @deetsy Had terrible problems with EE internet, they wouldn't believe that we couldn't get online because we could use the phone. Many hours wasted on the call centre. Switched to Plusnet and haven't looked back. The adverts are right, really good customer service.

  • BrightKnight15
    BrightKnight (@BrightKnight15) reported

    @EveryCountry @bt_uk They're all bad. Left Sky due to issues, now Virgin media don't even respond when you complain about speed dips & intermittent loss of connection. Been months, & notified they are still processing my complaints about not hearing from my complaints! Plusnet?

  • levis2470
    Mr Louis (@levis2470) reported

    @Plusnet half an hour on the phone because my internet keeps say slow internet on all my devices.... really unhappy! And problem still not resolved!

  • Masonicmoron
    David Farrell (@Masonicmoron) reported

    @GuideTwit @Plusnet You are not alone. There are a few people in the same boat. All I know have left their service due to them not living up to their promises.

  • twitbenn
    I’m Still Benny From The Block (@twitbenn) reported

    In other news, ditched the plusnet router for the old BT one, at 4am, as you do these days. Seems much better initially. The plusnet one was prone to periods of full signal but no data.

  • Terry_Parke
    Terry P (@Terry_Parke) reported

    @Plusnet @plusnethelp award winning service? really? my broadband hasnt been stable since it was installed a month ago. I previously had really good stable service with another provider, but since with Plusnet, its been crap. Why do i have to keep chasing a fault?

  • cluffy84
    Cloughie 🏆 (@cluffy84) reported

    Tablet. They're both connected via ethernet cable. It's absolutely ridiculous. I have tried to get this sorted via Twitter private messages but no one knows why it's not working. I've just had enough and desperately want to return to Plusnet. We only left as Shell had a deal.

  • WizeOnline43
    John (@WizeOnline43) reported

    Hey @Plusnet Tried to sign up to have you as our broadband provider last night. Your website said it could not process our order at this time after taking payment details. Customer services say our money is in a holding account and will take a week to return to us. @plusnethelp

  • Dalhug_98
    A Hughes (@Dalhug_98) reported

    @plusnethelp My new Plusnet router has a weaker WIfi signal tham a six year old Talk Talk router. Do not sign up with them unless you live in a bedsit!

  • katehardybow
    Kate Hardy (@katehardybow) reported

    @Plusnet @plusnethelp So yesterday I was told they have to wait 3 weeks for local authority permission to dig up the road. And that if I cancelled BT would be just as bad. Atrocious service and lots of different stories. Really shocked as we just moved our internet for 6 months when shielding elsewher