Plusnet Outage Report in Hailsham, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hailsham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Hailsham, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Lewes and Bexhill-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Lewes |
Internet | |
| Bexhill-on-Sea |
Wi-fi | |
| Newhaven |
Internet | |
| Newhaven |
Internet | |
| Hailsham |
Wi-fi | |
| Hailsham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Hailsham, England
Latest outage, problems and issue reports in Hailsham and nearby locations:
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Austin Powers
(@AustinP39032121) reported
@Plusnet Trying to login to Plusnet Mobile to cancel sim only username, password and mobile number is not accepted. Yet payment is still being taken. Can you tell me how I can cancel.
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Paul E Cunningham
(@PaulECunningham) reported
@Plusnet strange that no one except Plusnet has trouble getting through on the landline provided by Plusnet
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John Seto 🏴 🇪🇺 🚴♂️ ✈️ 🚅
(@john_seto) reported
Phone call. Sky: hi is this John seto, Im calling from Sky, with the cost of living going up, were offering deals on broadband and TV. How much do you pay with your current provider? Me: £25.99 with plusnet, just BB and phone. S: do you watch Netflix or any sub. service 1/2
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A Profound Suffusion of Yellow
(@ProfoundYellow) reported
@pipmadeley @Plusnet If it is an exchange problem, only a non-openreach supplier would make a difference. So cable or 5G basically
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Pip
(@pipmadeley) reported
@Plusnet Thanks for your help, Curtis, I appreciate your efforts and will wait an update. For what it's worth, the adjoining house is empty but the problem started long before it was vacant anyway, so I can confidently rule out any interference coming from within the two properties.
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Rachel Loader
(@MrsRLoader) reported
@Plusnet @Plusnet I am trying to cancel my mobile phone service, I don't need to transfer my number and have a 30 day contract. I can't find any info on how to do this on the app, help!!!
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Ali Williams
(@AliWill35106834) reported
@Plusnet my husband and I both have mobile contracts with you. We have had No Service at home off and on for several days now. We cant call you as our phones don’t work. This is the only way to get in touch. What do we do?
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Gary Best
(@garybest) reported
@pipmadeley @Plusnet And hooray for the good customer service in this thread!
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H G Blob
(@HugeGelatinousB) reported
@Plusnet Hello. Please can you set the downstream rate on my line correctly. It's laughably poor at the moment
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Austin Powers
(@AustinP39032121) reported
@xrachelizabethh @Plusnet I completely agree if your in a contract for 18 months then so should the supplier. I have exact same issue and i have mentioned it to ofcom as it’s an industry practice that needs stopping or at least telling you the correct prices when you sign up