Plusnet Outage Report in Hailsham, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Hailsham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Community Discussion
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Plusnet Issues Reports Near Hailsham, England
Latest outage, problems and issue reports in Hailsham and nearby locations:
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Deirdre Williams🏴🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England
@JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.
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UKalchemy (@SussexRivers) reported from Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
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just strolling (@Bluhenry) reported from Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
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Deirdre Williams🏴🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England
@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
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grace hooper (@messalinahooper) reported from Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Jackson (@Paul23Jackson) reported
@plusnet Our broadband is on and off like a randy rabbit! WTF is happening ?! 😡😞👎
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Louise France (@france_lou) reported
Having such a terrible time with @Plusnet, first overcharging me on my final bill, adding over 50% additional cost to what it usually is and then not even bothering to contact me to explain it after god knows how many attempts to get said explanation. Fuming!
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Doctor Alex Chipinski (@thedumbwaiter) reported
Hey @Plusnet internets been down for 2 hours now. Nice one
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Lauren (@lori_belle91) reported
@thedumbwaiter @Plusnet Still no Internet here since midnight, relying on it for work in a couple of hours. @Plusnet please help.
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Hannah Mounsey (@hannah_mounsey) reported
@Plusnet left my mum without WiFi or a landline in a place without signal for nearly 2 weeks now & have STILL taken money out of her account. They have given assurances they’ll sort the issue & promised to call her back numerous times - this has not happened. AVOID them 🚫🚫
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CLB🦉 (@DRoseAyyy) reported
@Plusnet is the worst broadband provider ever I beg avoid it please
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Dave_the_fish (@yanasaurus) reported
@AndyEFC1878 @richhudson76 Plusnet were brilliant for me. Especially their tech support.
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Jonas (@musclemike82) reported
@Plusnet still no internet available to me in the Romford area as of 6am yesterday morning. When is this likely to be resolved as I’ve never known it to be this bad?? Updates please ASAP!!!!!
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Luke 🌍 (@luk3yboy99) reported
My wifi started slowing again today, and then started failing around an hour ago. @Plusnet, I can’t even load your site anymore to check whether you’re lying about being up. There’s a chance its the router, but you replaced that after our 2-day outage last week.
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Lauren Downs (@LoriBelle91) reported
@Plusnet Internet has been down since around midnight, no sign of resolution despite following all relevant steps/instructions. I work from home and rely on stable connection, will this be resolved by the start of the working day? Please help.