Plusnet

Plusnet Outage Report in Hailsham, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hailsham, East Sussex, England 01/26/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @mattybicky Hi, I hope that went to plan for you! Please do get back to us with your username if not or if there's anything else we can help with though. Sorry for the delayed response too by the way, we've been much busier than expected over social media. - Adam - Plusnet Sheffield

  • tamikonatsu NuttyNatsu (@tamikonatsu) reported

    @Plusnet once again dealing with disconnect after disconnect. Engineer gets sent out, it's fine for 2 or 3 months and process is then repeated. Clearly nothing is actually being done to solve the underlying issue.

  • AndyYates33 ⚫️ Andy (@AndyYates33) reported

    @Plusnet Question 230114929 - been waiting for someone to contact me but saw that ticket was closed. Why? Problem of connection drops still occurring daily. Reopen ticket and provide support please.

  • tps2203 TP Sheridan (@tps2203) reported

    @Plusnet internet connection down since at least 11 a.m. 1st Jan. Am in Derby DE21. Is there any news on fix/availability?

  • tps2203 TP Sheridan (@tps2203) reported

    @Plusnet is there any news on Internet access which has been down since 11 a.m. today. Derby DE21.

  • Annas_Kitchen Anna P (@Annas_Kitchen) reported

    Trying to run my whole house and business through my phone as my broadband crashed last night and an engineer isn’t coming until Monday. @Plusnet used to be so good but I’ve had problems with low bandwidth for months and they’re no help at all. Talking to friends I’m not alone!

  • LawOfProtest Michael Hamilton (@LawOfProtest) reported

    @l_n0te @Plusnet The only way I could get to speak to anyone was to select the "If you're thinking if leaving us ..." option. But he couldn't help because apparently there's no-one in the Broadband support team today as it's a Bank Holiday.

  • anandrewstory Andronicus (@anandrewstory) reported

    @Plusnet help I have had practically no mobile coverage today in TN3 0AY

  • Golazzo_1884 Jimmy (@Golazzo_1884) reported

    @Plusnet moved home and started a new contract with you... and you've charged me £329 early termination charge??? I haven't gone anywhere as a customer!! Appallingly bad service received during this whole house move

  • FIibbertygibbet Robyn Alexandra Starr (@FIibbertygibbet) reported

    @Plusnet trying to get through to customer service all day long and so far unable to even get through as I keep getting cut off as i queue, any suggestions?