Plusnet

Plusnet Outage Report in Hailsham, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hailsham, East Sussex, England 01/19/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported from Lewes, England

    Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Se7Ni 🍕 SE7EN_SC 🍕 (@Se7Ni) reported

    @32bitwitch @Plusnet oh damn, i did wonder if you were coming back :(

  • newbie_uk Crypto Newbie UK (@newbie_uk) reported

    @Plusnet hi is there a broadband issue in cornwall as we have no connection and us flashing orange and red . Please advise asap

  • claudemmx2 claudem1cel © 🌈 🇪🇺 🇺🇦 (@claudemmx2) reported

    @drpoco They no that also had a problem with @Plusnet got Pac code moved to 3 but they tried charging me for using dead Sim in April

  • Plusnet Plusnet (@Plusnet) reported

    @WhoPotterVian try. The complaint case handler, Alex, will be in touch once the new router arrives to check whether this has resolved the problem. Regards, Emily Plusnet Leeds 🌞

  • DJ_Mixmeister 💙 Nigel 💙 (Sarcoid Warrior) (@DJ_Mixmeister) reported

    @Plusnet 66mb is crap now in these times, while everyone else are in triple digit speeds

  • EslovesCee Sara Harrison (@EslovesCee) reported

    @OpenreachHelp Sadly Plusnet have not been informed of this power outage in fact we usually tell them. I work from home and have very little data left on my contract, batteries need replacing regularly and consistently until a permanent fix is made. It's 2022 we should not have to beg for a fix

  • Rob_C_London Rob C (@Rob_C_London) reported

    Can anyone @Plusnet PLEASE contact me? I’ve had no phone signal since yesterday afternoon. I’ve asked on the community pages and messenger but it all seems to be falling on deaf ears. I can’t call - even though I have home Wi-Fi

  • joshwil88001786 josh williams (@joshwil88001786) reported

    @Plusnet fix your ******* wifi it’s ******* appalling

  • HeatherBo60 HeatherB 🇺🇦🙏🏻 (@HeatherBo60) reported

    @Plusnet , as you've just increased the price of my broadband rental, do you think you could possibly... if it's not too much to expect... deliver on service? (Sorry for the sarky tone, but.....it's really awful )

  • RichDiliberto1 Richard Diliberto (@RichDiliberto1) reported

    @Plusnet Advertising new customer contracts at £23.99 per month yet you’ve increased my charge from £24.99 to £27.45, 6 months into my 18 month contract. This to be seems both deceiving & unfair. Your ethics are poor especially during a rising energy costs crisis!