Plusnet

Plusnet Outage Report in Hailsham, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hailsham, East Sussex, England 02/15/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hailsham, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Bexhill-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomBexhill-on-Sea Wi-fi
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomHailsham Wi-fi
United KingdomHailsham Internet
United KingdomHailsham Internet

Community Discussion

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Plusnet Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

  • robinschlochter RobinSchlochtermeier (@robinschlochter) reported from Uckfield, England

    @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AitchStuart Howard Stuart (@AitchStuart) reported

    Absolutely disgusted at PLUSNET customer services. Poor customer service, with a terrible attitude !

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @AbsintheAffair I sincerely hope you're in good health, I've just added a note on your account stating that your issues are being dealt with on a personal basis, and a further update will be provided by your case handler tomorrow. -Adam - Plusnet Leeds

  • owenblacker Owen Blacker (@owenblacker) reported

    @Plusnet Are you having intermittent connectivity problems in Woking (GU22 / 01483) atm? We're seeing 17Mb down, 70kb up, whereas we're used to 35Mb down and 17Mb up, but it's coming and going — it was fine on one call earlier then messed up on another and so on.

  • TC21184926 TC (@TC21184926) reported

    @plusnethelp So once again Plusnet have failed to do what they promised. I was assured that a representative would get in touch with me as soon as my line was activated (nearly 3 weeks late!) to discuss compensation and reimbursement of money paid to my mobile network.Not a peep!

  • LindsayPB Lindsay Broadwell 🏳️‍🌈 (@LindsayPB) reported

    @GJJahn I get 10-20mbps unlimited and turn hotspot on. It's lesd than the 30mbps I'd get on Plusnet.... but Plusnet would hang and chug multiple times a day, which was infuriating.

  • Timey2Wimey Matty Boo (@Timey2Wimey) reported

    @blazingskies @Plusnet @Greyfore17 Ta. We always had pretty rubbish Internet here, but its been especially bad this past week.

  • ReasonAboveAll Pablo Von Helsing 🏉🎸🏒🍔 (@ReasonAboveAll) reported

    I have spoken to 3 Tech Support lines this week. @Plusnet were fantastic @NuanceInc were very good on the phone but the website needs work. @TPLINK were rubbish. As in 'it was easier and cheaper to throw away their product than deal with that level of crap' kind of rubbish.

  • AbsintheAffair The Absinthe Affair & Steampunk 2021 (@AbsintheAffair) reported

    @plusnethelp @Plusnet Almost died of fright after banging on front door - After recent assault by neighbour (cause of head injury) was last thing I needed - Turned out someone here called an ambulance - Appreciated but had calmed down/was sleeping stress off. Utterly freaked out/shaking like leaf! 🤯

  • allaboutthemus4 allaboutthemusic (@allaboutthemus4) reported

    @bazzacollins I'm waiting for a WiFi 6 router with a built in modem for my PlusNet fibre. I don't know if a twin box solution is going to the way moving forward. Seems a bit of a backward step.

  • ActiveBryantSys Scott Bryant Fitness Systems (@ActiveBryantSys) reported

    Big LET down #plusnet