Plusnet

Plusnet Outage Report in Hailsham, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hailsham, East Sussex, England 11/05/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hailsham, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Newhaven.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewhaven Internet
United KingdomNewhaven Internet
United KingdomHailsham Wi-fi
United KingdomHailsham Internet
United KingdomHailsham Internet
United KingdomHailsham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sparko73 Mark Calvey (@sparko73) reported

    @Plusnet Well after quitting Sky broadband for Plusnet... We (Family and very frustrated kids) have now had no internet since Thursday (Sky Ceased) 20th when your service went live!! as your router has still not turned up.. router sent Mon 17th and no tracking. RMail reliability.

  • CassandraHearn3 Cassandra Hearn (@CassandraHearn3) reported

    @Plusnet I have had very patchy Internet for over a week now. I can barely work it is so bad. I will be cancelling my direct debit until decent service resumes

  • STEVEOLUCKY7 Steveo Davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@STEVEOLUCKY7) reported

    @Plusnet Mine has been down since Thursday and I need it for work monday😔

  • jobowandarrow jo (@jobowandarrow) reported

    @sarforalltosee @MrsM_here We’re happy with Zen who aren’t the cheapest but worked better for something quite specific which was a problem with plusnet. Had a pretty bad experience with Talk Talk, not a great fan of Virgin customer service

  • cjstringer Chris Stringer (@cjstringer) reported

    @CatObbard @Plusnet Yeah it's completely down. On our router its Amber and got a red b on it. There blaming open reach. They shouldn't of guaranteed us fix times and I'm not holding my breathe for it to be sorted any time soon. Soon as our contract is up we're going elsewhere

  • scrufftyguy Ade (@scrufftyguy) reported

    @Plusnet hi. Is it possible for you to cancel my subscription to the BT Sport App? Thanks.

  • KuldipK44582337 Kuldip Kaur (@KuldipK44582337) reported

    @Plusnet Hi my internet is not working from yesterday

  • gazamacca gaz (@gazamacca) reported

    @Plusnet absolutely disgusted with this company, customer service is non existent, Charged me £130 for leaving my contract early then passed the debt on after a few weeks even tho I had a dispute with them about the service I was received from them. Dont go near !!!

  • Plusnet Plusnet (@Plusnet) reported

    @scrufftyguy Thanks for getting in touch, sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy to help. - Curtis, Plusnet Sheffield

  • CatObbard Cat Obbard 💙 (@CatObbard) reported

    @Plusnet I have messaged via the Plusnet account. Please can someone access that and reply to me. We have zero broadband access despite paying for it. This is the worst it has ever been as the access has been poor for quite sometime but never nonexistent like this.