Plusnet

Plusnet Outage Report in Hailsham, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hailsham, East Sussex, England 01/21/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @Delilah71847825 I'm sorry to hear you feel this way Delilah - when you say stupid questions, what is it that you were being asked? - Jess, Plusnet Leeds 🌻

  • simonrockett Simon (@simonrockett) reported

    @Plusnet any issues in IP14 area? Broadband down again.

  • Ken98078052 Ken (@Ken98078052) reported

    @Plusnet I stated on letter I wish to cancel all of my contract as e,mail said within 30 days without payment. Therefore can you tell me the day I will lose service.Thanks.

  • MarwanJohar Marwan🇵🇸🏴󠁧󠁢󠁳󠁣󠁴󠁿🇯🇴🇶🇦 (@MarwanJohar) reported

    @Plusnet Can I replace the router with one that is comaptable with Facebook WiFi? Will this affect the service?

  • moshi_cs moshi (@moshi_cs) reported

    hello @plusnet . no internet since 9 in the morning. red broadband light and flashing orange. tried 4 different routers. please help

  • Lee90429933 WhyDoIlookLikeABondVillainNowadays (@Lee90429933) reported

    @Plusnet how do I get help? My SIM card has died so I cant call? I dont have another phone to call

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported

    @Siftah Haha. No issues with plusnet here 73/18 every time I test it.

  • MrAbbottTeacher Mr Abbott (@MrAbbottTeacher) reported

    @Plusnet internet has been going off all day, I have gone through troubleshooting. At first I was relieved that I wasn't the only one today then it hit him how poor this service is and it shouldn't be that way in 2021. I shall be looking forward to my contract finishing.

  • AmyBrooks1995 Amy Brooks (@AmyBrooks1995) reported

    @Plusnet hi, we set up our plusnet router a few days ago and today it is not working properly, we discovered that we have to configure it to our account instead of the setup account, however it is not allowing us to configure, what do we do?

  • Iiamsmain a (@Iiamsmain) reported

    @Plusnet Hello, I am trying to cancel my mobile payments, and to leave Plusnet, as I no longer have a phone. Is there anyway without utilising a phone, as I don't have one. Many thanks