Plusnet outages and service status in Hailsham, England

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Hailsham, England

Latest outage, problems and issue reports in Hailsham and nearby locations:

• 
  BenC (@Fatty_Gets_Fit) reported 2 minutes ago from Robertsbridge, England

  @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

• 
  RobinSchlochtermeier (@robinschlochter) reported 13 minutes ago from Uckfield, England

  @Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes

• 
  just strolling (@Bluhenry) reported 13 minutes ago from Bexhill-on-Sea, England

  @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

• 
  Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported 15 minutes ago from Bexhill-on-Sea, England

  @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

• 
  UKalchemy (@SussexRivers) reported 20 minutes ago from Robertsbridge, England

  Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

• 
  Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported 39 minutes ago from Bexhill-on-Sea, England

  @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

• 
  grace hooper (@messalinahooper) reported 44 minutes ago from Hurst Green, England

  @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

• 
  Emma Chaplin (@MsEmmaChaplin) reported 50 minutes ago from Lewes, England

  Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew Broadway (@matthewb79) reported 5 minutes ago

  @Plusnet only getting 20mbps when it’s usually over 100. Is there an issue?

• 
  Louise Edwards (@LouiseE53079472) reported 7 minutes ago

  @Plusnet I want to know why my restrictions haven't been lifted on my Broadband wifi. I paid nearly £50 yesterday for a service I'm not getting.

• 
  chris Jones (@spinner2000) reported 8 minutes ago

  @Plusnet my broadband is due for renewal I dont usually look at "exclusive" deals for me but tonight I have and it is cheaper to be a new customer and get a £160.00 gift card.. And to think I have 3 more family accounts with you aswel.. So much for loyalty.. Time to switch 😒

• 
  Dean Tykester Holden 🩷🩷🩵🎗🩵🩵🩵🩵🩷🩷🩷🩷🩷🌻 (@thetykester) reported 16 minutes ago

  @WriteMindedPub @EE @Plusnet i switched to plusnet about 6 months ago, brilliant service first class customer service too, and deffo cheaper than EE my previous provider

• 
  rosie posie (@rosieon25371922) reported 20 minutes ago

  @PlusnetCS_ You are only 'committed to resolving this issue' in your favour. It is unaceptable Plusnet. I want my money

• 
  Alison Lees (@AlisonMLees) reported 21 minutes ago

  @Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.

• 
  Abu al-Hinnā Yakub (@RobinWi56161978) reported 22 minutes ago

  @TackJompson @JamieGBarry I just cancelled. **** dancing with these pricks. Nearly same speed with Plusnet and their call centre is in the UK. Cheaper as well. Never going back to Virgin. They’re so bad I’m moving my O2 contracts when they expire as well.

• 
  Jay (@Jason87r) reported 22 minutes ago

  @JoshCF_ Go plusnet alot cheaper and had no issues at all

• 
  Richard Holliday | Author 🇬🇧 (@rjph_author) reported 25 minutes ago

  @Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?

• 
  Rob Shelley (@ITVRobShelley) reported 27 minutes ago

  @Plusnet I'm sorry it took so long - waiting for a call to be answered. I was starting to have 2nd thoughts about whether fate was telling me to sack you off. But as I say - the 2 colleagues of yours who helped me were lovely and got stuff done By the way, your hold music is awful