Plusnet Outage Report in Hailsham, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Hailsham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hailsham, England
Latest outage, problems and issue reports in Hailsham and nearby locations:
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.
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RobinSchlochtermeier
(@robinschlochter) reported
from
Uckfield, England
@Plusnet Where is your customer service? I have a broadband fault, your phone line doesn’t go through to an agent and your automated SMS fault check resets to the default initial msg every few minutes
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Emma Chaplin
(@MsEmmaChaplin) reported
from
Lewes, England
Another massive price hike by @Plusnet after a huge one last year, within contract. Just waiting for the contract to end then will switch of course. Should I assume I'll lose service during switch? Anything I can do to mitigate?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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David Neal
(@ozric42) reported
@FrameshiftShark I was with Plusnet for the best part of 20 years, great service and good prices. I only switched to Virgin myself last year because I could finally afford fibre, but I'm so close to the exchange I'm not on a cabinet and Virgin are the only company who use their own cabinets.
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k h i a
(@khiarendall_xo) reported
@Plusnet your wifi is absolute dog shite. My ears get better signal than you.
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Pablo Juárez
(@PablitoPuce) reported
@Plusnet my broadband keeps dropping many times a day. Plus the network speed is far from what it should be.
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Sam Davies
(@SamAFCDavies) reported
@virginmedia Still no response about fixing my internet service, joke of a company, @Plusnet help me out here and get me signed up with you #whatinternetservice?
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Matthew Briggs
(@briggy1701) reported
Anyone else having issues with @plusnethelp or @Plusnet tonight. I've been without Internet (aside from my smartphone) for over 3 hours now.
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🇬🇧😷 🆂🅷🅰🅼 😷🇬🇧
(@RobinRichings) reported
@plusnethelp @Plusnet Hope I will still get the excellent service that I’ve received when I’ve had to 👍
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Chris
(@olops) reported
@Plusnet I see there are better mobile deals than the one I am on with you nowadays. Is it easy to switch up or do I have to cancel and buy the new one? Diolch.
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Best Boy Death Grip
(@alamogordoglass) reported
@FrameshiftShark Had a good run with Plusnet, currently got a BT gigabit package, if it's in your area I'd hugely recommend that Never had any major problems with either aside from an outage w/ plusnet due to a physically broken line that needed splicing
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Kyle Dickson
(@Minidicdoc) reported
@Plusnet are you having Auth issues? Router is not accepting correct username and password
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Leonie - Line & Form
(@leoniejane) reported
Thanks to the support staff @Plusnet for getting me back online after I had router/broadband issues. Friendly and patient phone support. Appreciated when workng from home.