Plusnet

Plusnet Outage Report in Hurst Green, East Sussex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hurst Green, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hurst Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hurst Green, East Sussex, England 03/04/2025 20:30

March 04: Problems at Plusnet

Plusnet is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hurst Green, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Royal Tunbridge Wells and Hailsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Internet
United KingdomHailsham Internet
United KingdomHastings Internet
United KingdomHastings Internet
United KingdomHastings Internet
United KingdomSaint Leonards-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hurst Green, England

Latest outage, problems and issue reports in Hurst Green and nearby locations:

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CKaelde CastarasKaelde (@CKaelde) reported

    @Plusnet i and my fiance signed up to your network for our phones a week ago, and we are now on day 4 of not having a working sim card. i am getting no response from messaging you for assistance. i am very alarmed that this is the response i'm getting as a new customer.

  • touchtennis touchtennis (@touchtennis) reported

    Sorry we didn’t live stream today on Instagram. We spent 13 hours at the new HQ waiting for an engineer that @Plusnet promised that never came. Don’t worry, they’re going to apparently charge US a rebooking fee for their failings as a company! #CustomerService

  • ShannonEDavid Shannon David🥭 (@ShannonEDavid) reported

    @Plusnet Genuine question. What is the point in having a contract, when line rental and broadband will now increase every March with inflation irrespective of contractual price? Energy companies are taking the mick but at least fixed is fixed - shoddy way to treat customers

  • EventsAV Campbell (@EventsAV) reported

    @Plusnet Disappointing start to our relationship. My new sim was dispatched on 1 Sept and not arrived on 5th, which is the day my previous network disconnected me to leave me with no working phone. Your CSA told me today that I wouldn’t get disconnected (not true).

  • lilrhea_ Rhea (@lilrhea_) reported

    Their wifi was a little bit *** but @Plusnet’s customer service is SENSATIONAL. Being able to speak to an actual human within SECONDS of ringing and ending the call with a stable BP & my problem solved? Holla me when you get fibre optic in Hackney babes I’ll come running back!!🫶🏽

  • PatrickRodriguz Patrick Rodriguez (@PatrickRodriguz) reported

    @StuHale @Plusnet Sorry about that…. Try contacting @hackerdark02 on twitter he’ll help you I have same issue but got it fixed permanently by them

  • JTnBex JT and Bex (@JTnBex) reported

    @Givized13 @NOW Never had a problem with plusnet. Been with them for 9 years.

  • ianbsenior Ian B Senior (@ianbsenior) reported

    @Plusnet anyone reading this tweet this company has terrible customer service no one answers the phone or even works together I've been on hold 2hours, Sky held for 10 minutes waiting then sorts all out brilliant

  • touchtennis touchtennis (@touchtennis) reported

    @Plusnet The benefit of a DM is only to you. It means no one else gets to read about the circus of a service. The only thing missing this last 24 hours is a clown.

  • touchtennis touchtennis (@touchtennis) reported

    @Plusnet You cannot. It's not a "start". It's an end. I have been a loyal paying customer for five years.