Plusnet

Plusnet Outage Report in Hurst Green, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hurst Green, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hurst Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hurst Green, East Sussex, England 05/10/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hurst Green, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Hastings.

Loading map, please wait...
City Problem Type Report Time
United KingdomHastings Internet
United KingdomHastings Internet
United KingdomHastings Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomHailsham Internet
United KingdomHastings Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Hurst Green, England

Latest outage, problems and issue reports in Hurst Green and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mazylady Caroline, who smiles at dogs (@mazylady) reported

    @Plusnet We were supposed to get a call back from your support dept in 20 minutes. That was 2 hours ago. I also DM'd you 3 hours ago. Our boardband is unusable and has been that way for almost a week. What is going on?

  • Vernia 🇬🇧Julia Stephenson WarOnWoke VoteReformParty🇬🇧 (@Vernia) reported

    @O2 I have been trying to activate my sim all morning. I’ve called O2 but nobody is replying. I will DM but will have to return to @Plusnet if I can’t get any service. It’s a bit more but they do have customer service.

  • mumma_val MummaVAL (@mumma_val) reported

    @Documark @Plusnet If cannot provide the service you pay for then end contract? They rent from BT. Grandson got an EE mobile router. Works great

  • vickm73 Vicki Monnington (@vickm73) reported

    @Plusnet problem with broadband, says connected but just asks to sign in. Signing in doesn't solve it as it says signed in already. Recently upgraded, could this be the issue?

  • SusanGarwood1 Susan Garwood (@SusanGarwood1) reported

    @Plusnet we've upgraded our broadband with Plusnet and there's issues installing the line. The 3rd review is now due 10th Jan but we still paying for the service. Can you assist?

  • Michael81992344 Me (@Michael81992344) reported

    @Plusnet I migrated from John Lewis to Plusnet on 16th November 2022. Since then the Customer Operations Team, have changed the amount and length of my Tariff, 5 times ! Plus a payment was taken 10 days after I paid in advance and no one can tell me why. Nightmare! Come back BT

  • jennie_grimwood Jennie Grimwood (@jennie_grimwood) reported

    @Plusnet why have I been charged for making phone calls when I don’t even own a landline and never have…

  • SueHarte Sue Harte (@SueHarte) reported

    @Plusnet EE say they know there is a problem in my area with the network - calling and texting is terrible and I can't even get onto wificalling. I can't contact EE as I am a plusnet customer. SO FRUSTRATED. What is happening!

  • joanneyhtang Joanne Tang (@joanneyhtang) reported

    I've been a plusnet customer for several years and renewed my broadband contract in November on the same Unlimited Fibre Exta package yet the quoted contract average download speeds have dropped significantly and we have been struggling with WiFi in the last 3 weeks

  • TraceyAmass Tracey Amass 💙 (@TraceyAmass) reported

    @Plusnet it is a joke that I can’t report an internet outage after 19.30. That is very poor customer care