Plusnet Outage Report in Bexhill-on-Sea, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Bexhill-on-Sea, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bexhill-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Bexhill-on-Sea, England
Latest outage, problems and issue reports in Bexhill-on-Sea and nearby locations:
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah
(@hannahhallsnaps) reported
@Plusnet It is now - by the time I got a text it said there wasn’t an issue though - would be helpful if you web updates were actually kept up to date too.
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??
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MrMagpie
(@MrMagpie81) reported
@Plusnet So my 1st order didn’t go through my second did but I was charged for both orders. Trouble is the first payment won’t be linked to my nee account as it didn’t generate an order
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Jason
(@seonemesis) reported
@Plusnet 20 minutes on hold. Finally get through and when CS puts me on hold I get cut off. Now i cant speak to anybody due to "High call numbers". In 10yrs as a customer ive never had a reason to complain. But tbh honest this is crap service.
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Leanne
(@LeanneBennett) reported
They overcharged me (more than the £10 extra) for the last 3 months, which they’ve cheerfully refunded but wouldn’t have if I hadn’t called. (The customer service rep at @Plusnet had the cheek to say “That’s why we have a customer service line”) FFS!!!! And now that I’m
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Dave
(@_Dave_Smith) reported
Top tip: don't provide your PAC at the point of joining @Plusnet mobile... now i have lost service on my current provider whilst i still wait for their SIM to show up 😫😓
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P
(@EUPDfeelslike) reported
@Plusnet any update on the outage in RG22? Internet and phone been down for over 24 hours now..
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Greg Wallace
(@greg9rovers) reported
@bt_uk down again. Unbreakable? It's now been over 2 weeks since I've had an uninterrupted 24 hours with broadband. My advice to all my followers is to avoid @bt_uk like the plague. I've already steered one friend to PlusNet. They would have gone with Virgin if available for them
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Jane
(@jane_bolt) reported
@OpenreachHelp @Plusnet Okay, purchased a property and decided to join Plusnet broadband 20th April 2022. Still no progress from Plusnet or Openreach, apparently now with 'frames management', whatever that means? Very frustrated customer, 7 weeks no progress !! More push needed?
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HappilyUnwoke 🇺🇦🇬🇧🏴🇺🇸✡️🦖💚🤍💜
(@HappilyUnwoke) reported
@Plusnet Hey just recently signed up with you but the website crashed part-way through my order. It didn't seem to have gone through so I did it again and now I've been billed twice for two seperate orders. Help!