Plusnet

Plusnet Outage Report in Bexhill-on-Sea, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bexhill-on-Sea, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bexhill-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bexhill-on-Sea, East Sussex, England 11/04/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bexhill-on-Sea, England

Latest outage, problems and issue reports in Bexhill-on-Sea and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @JohnTurner2021 @Plusnet True, but currently only BT and Virgin are immediately using digital lines. The others even though an arm of BT are not in the immediate future. This gives time to hope that a solution to charging phones when there is a powercut over more than an hour can be found. Can't see how.

  • Bluhenry just strolling (@Bluhenry) reported from Bexhill-on-Sea, England

    @Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Bexhill-on-Sea, England

    @Plusnet Don't do it. You will lose your main phone which will become digital and won't work if there is a power cut. Very dangerous if you live in an area where you don't have a mobile signal.

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • aldridgebobfish Bob Clarke (@aldridgebobfish) reported

    @Plusnet - Broadband service down in WS5 postcode are for over four hours now. Independent observers say WS1,2 and 8 are also affected but no hint of an issue on your Service page ? What's happening please ??

  • Orangeblossom78 Starry (@Orangeblossom78) reported

    @Plusnet I'm not transferring. I no longer need the service

  • DanielsDamien damien daniels (@DanielsDamien) reported

    @Plusnet The worst broadband ever! Every day at least twice a day the broadband drops out for a while! Should’ve stuck with sky and paid more!

  • freezerman90 ms1 (@freezerman90) reported

    @Plusnet I certainly won't be bragging about your service that's for sure, no router delivered so can't use full fibre and you still cut existing so i have nothing thanks for nothing. Absolutely useless

  • DavieIrwin Davie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 📸 (@DavieIrwin) reported

    @Plusnet My Parents in law have been without Broadband now since the 13th of August. Both in their 70's and the internet is lifeline for them. Four engineer no shows, poor diagnostics, poor communication. A poor, poor show all round. I have never heard of such poor customer serv.

  • parasjethwasurg Paras Jethwa MD FRCS (@parasjethwasurg) reported

    From @Plusnet “Thanks ever so much for reaching out. I'm sorry for the delay…….I understand how frustrating it can be when when you've been waiting for so long for that series starring Zach Braff to be released.” Just fix the broken line! Perhaps the most moronic reply ever.

  • ShannonEDavid Shannon David🥭 (@ShannonEDavid) reported

    @Plusnet Genuine question. What is the point in having a contract, when line rental and broadband will now increase every March with inflation irrespective of contractual price? Energy companies are taking the mick but at least fixed is fixed - shoddy way to treat customers

  • tomma235 Tomma235 (@tomma235) reported

    @Plusnet saying their support is award winning is laughable. Been ignoring emails for 2 weeks now. Avoid

  • JimmyBish69 Jim (@JimmyBish69) reported

    @Plusnet terrible service in LA9 today. Phoned and reported and no response. What’s going on?

  • jerryduk -𝓙𝓮𝓻𝓻𝔂 𝓓𝓪𝓿𝓲𝓼 ☮️3.5% (@jerryduk) reported

    @Plusnet live chat not working Twitter messaging unanswered It's like Plusnet don't want to help Can't phone at the moment so effectively can't get an answer to my question. #fail