Plusnet Outage Report in Robertsbridge, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Robertsbridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Robertsbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Robertsbridge, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Hastings and Bexhill-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Hastings |
||
| Bexhill-on-Sea |
Wi-fi | |
| Hastings |
Internet | |
| Cranbrook |
||
| Hailsham |
Wi-fi | |
| Hailsham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Robertsbridge, England
Latest outage, problems and issue reports in Robertsbridge and nearby locations:
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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just strolling
(@Bluhenry) reported
from
Bexhill-on-Sea, England
@Plusnet I would like to contact customer services to cancel the BT sports app from my account . I am just going around in circles with this . Can you send me an email address to write to you please .
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Priestley
(@RobertPriestl20) reported
Honestly, anyone thinking of joining @Plusnet, please don't. Only been with them 41 days and i don't think i have had 2 straight days of no problems. Wish i stayed with @vodafone or went with @BT... However now im trapped for another 17 months :(
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Peter Maude
(@PeterMaude) reported
@GlennPegden @BlueTeamHackers Such a good point, could I get my mother in law to use a password manager (not a chance). I could convince her to write the passwords down and ensure plusnet (still storing pwds in tbe clear) has its own. Yes
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Wayne McCarron
(@therealwaynemcc) reported
@Plusnet - New customer with a "guaranteed" down speed of 59.6mbps but getting less than 20mbps. I find the service less than satisfactory. Having to repeatedly chase a solution with your CS team, get nowhere, and be warned of a potential £65 charge is unacceptable. #SortIt 🤬
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Ruth Wells
(@Ruthmw) reported
Anyone else have real problems with @Plusnet @plusnethelp internet? We’ve switched wireless channels so many times to try & get a decent internet speed. Now zilch internet.
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Sarah-jayne Gilbert
(@gilby1985) reported
@Plusnet @plusnethelp 1) you disconnected us instead of upgrading our package and now we have been left with no internet connection for 4 weeks and counting. No one will take responsibility for the issue! An issue that you created! We work from home and depend on the internet for work.
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Ash 🟨🟥
(@akakko86) reported
@_R3deemer So PlusNet is half the speed where I am for £24.99 and I need to send my Virgin TV Box/Router back, Legit half tempted to wait a month and get someone else in the house to sign up to virgin, so we get the new customer deal. But then again, they are bastards.
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Prattys naughty cupcake.
(@prattys_magda21) reported
What tf is wrong with @Plusnet? They've succeeded in causing me distress yet again! They failed to send me a payment due date reminder last month, and said it "must have been a technical issue", but are refusing to take full responsibility for that issue. They just like getting
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Julie
(@Julie72483798) reported
@plusnethelp Hi thank you for your reply. However a 'goodwill' gesture isn't really what we should get, our internet has been transferred to Plusnet for 5 days and we still don't have a router. We have someone who works from home here. We r paying for a service we don't have.
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Sarah-jayne Gilbert
(@gilby1985) reported
@Plusnet no internet for 4 weeks due to you disconnecting us. You are still taking our money but cannot resolve the issue! Absolutely abysmal! We are about to loose our jobs as we work from home!
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!