Plusnet

Plusnet Outage Report in Ticehurst, East Sussex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ticehurst, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ticehurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ticehurst, East Sussex, England 11/25/2025 04:35

November 25: Problems at Plusnet

Plusnet is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ticehurst, England

Latest outage, problems and issue reports in Ticehurst and nearby locations:

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RuckinRugby John 'Max' Maxwell (@RuckinRugby) reported

    @Plusnet Can you please cancel my broadband account. You'd think this would be a simple few clicks on your website, but then this is UK 2025 isn't it. Do not give me a number to call.

  • nijntje369 PK Williams 🟪⬜🟩 (@nijntje369) reported

    @Plusnet We have 3 xBoxs, all working fine until about a week ago, they all report they can't get online, allowing other apps show them as being online. Something about double NAT in one settings- help!

  • Ash_OB Ashley O'Brien (@Ash_OB) reported

    Hi @Plusnet - Please can you cancel my contract and send through the early termination costs please. Thanks Ash

  • nw_nicholas Mr Ethical (@nw_nicholas) reported

    Stressful conversation with Plusnet today. I’m trying to cancel my contract, not having had broadband for 12 days. They keep saying I will have to pay early termination fee of £70. They owe me £140 in compensation

  • Mark_J69 MarkJ (@Mark_J69) reported

    @Plusnet @noisecandyman Can you advise if this issue is still outstanding? I have not been able to access my emails for 2 weeks now

  • blonde_moment83 Nicola Chapman (@blonde_moment83) reported

    @Plusnet hi, I have a question about my renewal deals. Can you help please?

  • HKorndorffer Helen Korndorffer (@HKorndorffer) reported

    @Plusnet hi there. We have a problem with intermittent cutout of internet. Last time it was because of the wire to the outside box. What's the best way to work with you to troubleshoot? Thanks.

  • amyearsley Andrew Yearsley (@amyearsley) reported

    @Plusnet I’ve tried to generate a return label for router twice as no longer a customer but the email with QR code never arrives

  • AnnGreggsRN Greggs 💙 🇾🇪 🇵🇸 (@AnnGreggsRN) reported

    @Plusnet why are you sending me a new router ? I had a phone conversation yesterday & my service was connected - after being wrongly disconnected after a shambles of service provision. A long wait for a 5th time to get through to speak to a human to sort this is unacceptable

  • nkannemeyer3 Nicholas Kannemeyer (@nkannemeyer3) reported

    @Plusnet Question 249155549 I’m not returning it.  Please charge me for it if you want. You never told me to return it when you sent me it. It is too old to refurbish and not a very expensive item. I feel insulted by this requirement you are burdening me with. Just charge me for it if you want. I have paid you a lot and you are trying to waste my time. Nicholas