Plusnet Outage Report in Ticehurst, East Sussex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Ticehurst, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ticehurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Ticehurst, East Sussex, England
The most recent Plusnet outage reports came from the following cities: Cranbrook.
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Community Discussion
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Plusnet Issues Reports Near Ticehurst, England
Latest outage, problems and issue reports in Ticehurst and nearby locations:
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grace hooper (@messalinahooper) reported from Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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UKalchemy (@SussexRivers) reported from Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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James Galpin (@jimjam_arch) reported from Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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lesley bennett (@lesannett) reported
@Plusnet how is it possible that EE customers have service but not plusnet if you are using the same masts?
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Evejam (sign name: hammer) (@evejam) reported
@Plusnet how can deaf people contact you please, I don't do phone calls, need email address or online messaging. I want to make a complaint 😡😡😡😡😡
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Helen Dennett (@h_dennett) reported
I switched my phone contract to @Plusnet but they emailed me to say there’s a problem which I need to call them about. I’ve been on hold for over 30 minutes so far, not a great start Plusnet!
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F@ZL (@fazl) reported
Really @Plusnet! Can't you even manage to give customer support callers useful feedback like an estimated time to be answered or at least their queue position? Even local council helpline can do this.
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Nick (@HPWonderful) reported
@plusnet Hi Plusnet. I have a Plusnet mobile account on iPhone and, whilst it says I have Wi-fi calling enabled, it never seems to work. Should it?
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Helen Dennett (@h_dennett) reported
So after spending nearly 45 minutes on hold, they weren’t any help at all! I think I’ll be cancelling already @Plusnet, I’m not impressed.
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F@ZL (@fazl) reported
@Plusnet Then your systems fail to recognise I've paid and it cuts my service off saying check your email (without data - how?!).
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Paul Shelton-Smith (@ConfigmanSS) reported
@Plusnet Why are there no options in the support pages to raise a ticket about email accounts
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jase (@jase_anson) reported
@Plusnet I have moved home and taken plusnet service with me. Engineer today was unable to set up the phone line for internet use due to issue with the poles outside. My partner and I work from home and need wifi online by Monday. Been on hold for ages. Please help sort this asap
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Jacob Bush (@jacobjb251) reported
@Plusnet I'm having trouble connecting to FortiClient VPN. Can you explain why this is? It's the first time I've not been able to connect whilst working from home