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Plusnet

Plusnet Outage Report in Ticehurst, East Sussex, England

Why is my Plusnet service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Ticehurst, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ticehurst, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Plusnet

Plusnet is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ticehurst, England

Latest outage, problems and issue reports in Ticehurst and nearby locations:

  • messalinahooper
    grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • Fatty_Gets_Fit
    BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • jimjam_arch
    James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • SussexRivers
    UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • yorichunt
    Yoric Hunt (@yorichunt) reported

    @Plusnet your "that'll do" advertising campaign is terrible.

  • Lunto_Brum
    Lunto (@Lunto_Brum) reported

    Can’t believe the terrible ‘service’ of @plusnet @plusnethelp that has left my daughter, a hardworking teacher who lives alone, with no internet since end of Jan. Broken promises, excuses & no call back left her unable to work from home and facing an even more isolated half term.

  • SteveOfBeer
    Steve (@SteveOfBeer) reported

    @Plusnet Handful of times? Like another Plusnet Router the will fail 5GHz wifi.

  • lameyxx
    Amy Fowler (@lameyxx) reported

    @plusnethelp @Plusnet after a few hours last night with no internet, I now have very slow internet (as advised by a internet speed test). I have poor phone signal in my home and need to work via a laptop on Monday. Is there anything that can be done to fix the speed/internet?

  • glennshep
    Glenn Shepherd (@glennshep) reported

    @flyingmonkeyuk @Plusnet @plusnethelp Mine too. Third day in a row, although today it's been all day. Down detector shows lots of people complaining of downtime today. Of course, their Service Status page claims that all is fine 🙄

  • Kel_b_og
    KOG (@Kel_b_og) reported

    @plusnethelp due to plusnet not abiding to terms set out in contact with reference to minimum speed, I'm wanting help cancelling my service.

  • HTustian
    Helen Tustian (@HTustian) reported

    If you think of changing to @Plusnet for their cheap deals, you could find yourself without the internet for some time. They constantly offer you new solutions which never come to anything!

  • blindvision2020
    BV (@blindvision2020) reported

    @O2 2 hours of calls by blind customer to cancel phone order due Monday No success with 6 agents, 1 manager & being cut off 2x Manager described my service as #joke Hope I have right email for CEO Mark Evans for formal complaint Time to say goodbye to O2 and return @Plusnet

  • JohnMar01548477
    John Marten (@JohnMar01548477) reported

    @Plusnet @UswitchUK Yes sort out your service with openreach. you take our money and the internet speed does not match your line speed.

  • flyingmonkeyuk
    Nick (@flyingmonkeyuk) reported

    @Plusnet @plusnethelp My internet has been up and down all day. Are you having network issues?