Plusnet

Plusnet Outage Report in Ticehurst, East Sussex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ticehurst, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ticehurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ticehurst, East Sussex, England 11/10/2025 07:00

November 10: Problems at Plusnet

Plusnet is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ticehurst, England

Latest outage, problems and issue reports in Ticehurst and nearby locations:

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • danr2k5 Daniel Robinson (@danr2k5) reported

    @Plusnet Christmas hold music? Do You really hate your customers that much? Fix my WiFi. Stop playing Xmas music. Let me get back to work.

  • Rolo_Tamasi Rolo Tamasi (@Rolo_Tamasi) reported

    @RuttagerR1 @Plusnet I had a Plusnet account years ago. Service was bad and the whole thing went into freefall with the Managing Director in person rowing with his customers on their own online public forum. I've been watching this reincarnation slowly fail.

  • RuttagerR1 Ruttager (@RuttagerR1) reported

    @Rolo_Tamasi @Plusnet Convenient that the email conversation button doesn't work.

  • KuzniarzMateusz Mateusz Kuźniarz (@KuzniarzMateusz) reported

    @plusnethelp and @plusnet is absolutely joke 26 hours and no response on twitter, on facebook after 23 hours i get response asking me for my mobile number a how they can help me and after that massage no response for so far next 3 hours I am assuming it will take another 20 hrs

  • goochy808 Peter Gough (@goochy808) reported from Ashton-under-Lyne, England

    @Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?

  • ClarkSmicer07 Simon Clark (@ClarkSmicer07) reported

    @Plusnet Hi, I've been having intermittent broadband problems for the last 2 weeks, very frustrating as have had no problems for years. Please help!

  • kathwoolf Dr Katherine Woolf (@kathwoolf) reported

    Boring tech question that I really need help with: I need to replace my plusnet hub router (it is faulty I think). Which router should I get? Don't need wifi booster & have 5ghz Thank you!

  • tomhegarty9 tom hegarty (@tomhegarty9) reported

    @WeAreOpenreach hi, my broadband with Plusnet was due to go live yesterday. However it hasn’t, and they keep mentioning there has been a delay with the provider (you). They mentioned something about the “frames”. I live in Salford. Are you aware if there is an issue at your end?

  • VeganTrailRunr VeganTrailRunr Ⓥ (@VeganTrailRunr) reported

    @houndkirk @Plusnet We've had really good service the whole time. I wouldn't switch providers if you paid me to. Just a bit pissed that a fixed time contract is cheaper than my current 'open' plan.

  • tomhegarty9 tom hegarty (@tomhegarty9) reported

    @OpenreachHelp hi, my broadband with Plusnet was due to go live yesterday. However it hasn’t, and they keep mentioning there has been a delay with the provider (you). They mentioned something about the “frames”. I live in Salford. Are you aware if there is an issue at your end?