Plusnet Outage Report in Ticehurst, East Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ticehurst, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ticehurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at Plusnet
Plusnet is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ticehurst, England
Latest outage, problems and issue reports in Ticehurst and nearby locations:
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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The Man Who Shouldn't Exist
(@YAGWG) reported
@Plusnet @plusnethelp So, the @gmail app on my phone has been asking me for the credentials to my email account several times a day even after the login fault was fixed, yet the login credentials are absolutely fine - anyone know how to fix this?
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Jupp
(@JuppAusEssex) reported
@OpenreachHelp Hi, I’ve spoken to @Plusnet re an outage in CM6 which they say is an external fault since yesterday but won’t get fixed until Tuesday afternoon. Bearing in mind people rely on an internet connection to work from home, is this really acceptable?
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Marcus Green
(@HelloFromMarcus) reported
If you have fantasised about using @Plusnet for your emails, don't, just don't. We are now on day 6 of emails not working properly. They also haven't done the domain transfer they promised yesterday.
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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Lunar Jetman
(@lunarjetman) reported
@Plusnet I can log in but get continuous “Fetch” errors so can’t see any emails which means it’s next to useless…
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Ed
(@EdMiliboob) reported
@alastairjgilroy @SkyHelpTeam Had exactly the same issue with Sky. After hours of calls to support they refused to admit it was an issue their end so I left in my cooling off period, moving to Plusnet. The instant the line was switched over to Plusnet all devices could again connect to Netflix.
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Jackie Sullivan
(@JackieSully123) reported
@Plusnet still no WiFi since 12th Nov, we live in a rural village this provides a vital lifeline for home workers and vulnerable people who can’t do online shopping or speak on FaceTime to their families. ETA for fix keeps moving!! Please help!
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Irene Fuchs
(@Irenevolpina2) reported
@Plusnet Totally unacceptable that since Tuesday no email service and no obvious end in sight, so much for all your plaudits for great customer service, this service is non existant
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Andrew
(@AndyRead78) reported
@Plusnet @HelloFromMarcus Same old generic response. Seeing the number of people posting about issues I’d suggest most users can’t access their emails, me included. How about an update on what the actual issue is or haven’t you figured that out yet? 😳
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Legally Astute
(@Queer_Scot) reported
@GemmaKennedy13 @Plusnet Just cancel. I find that makes people listen