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Plusnet

Plusnet Outage Report in Ticehurst, East Sussex, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Ticehurst, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ticehurst, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ticehurst, England

Latest outage, problems and issue reports in Ticehurst and nearby locations:

  • SussexRivers
    UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Fatty_Gets_Fit
    BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • messalinahooper
    grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • jimjam_arch
    James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AMLeditorial
    AMLeditorial (@AMLeditorial) reported

    @Plusnet Good idea for getting new customers, but how about a little treat for your existing loyal customers?

  • GlintMedia
    Glint Media (@GlintMedia) reported

    Hi @Plusnet - please could you respond to the DM sent yesterday morning. Have just tried calling again but, despite your website saying support is available from 9am-6pm on Sundays, an automated message says you are closed.

  • lordjusticewolf
    Pierre (@lordjusticewolf) reported

    @ShoezooN14 @jon_trickett Haha, lol I had Plusnet once. They were good, until I found they were overcharging me. Only £2pm but hey, every penny helps. I called, & the advisor put me on hold but didnt press the mute button!: Don't give him his Fg money back the advisor shouted to her F/walker, he's rude?

  • mjpallen
    Mark Pallen (@mjpallen) reported

    @Nick_Waterfield @Plusnet The sharp practise is that @Plusnet make it easy to subscribe over the web but then provide no way online to cancel over the web hoping you will give up trying to reach them by phone or snail mail. Dreadful service.

  • Plusnet
    Plusnet (@Plusnet) reported

    @Christo72279633 I'm not able to cancel over Social Media but what I can do for you is arrange a call back from the Retentions. All you need to do is DM your contact number and someone from the team will be back in touch within 24 working hours. - Curtis, Plusnet Sheffield

  • stagetechuk
    James (@stagetechuk) reported

    @Plusnet Yeah, changed the DNS on my MBP to 8.8.8.8 and instantly resolved all issues with Adobe. Will switch it back tomorrow and see how it pans out…

  • fatboy_no8
    David Wilson (@fatboy_no8) reported

    @Plusnet and so it begins again. No broadband since around 11pm last night, exactly two weeks since the last problem that was resolved, which was 2 weeks after the first. Service is a joke

  • dougie1805
    Douglas Harper (@dougie1805) reported

    Thanks @Plusnet, moved over broadband from another provider. Well so I thought, only Landline moved with no broadband provision. Great service on the 1st day. Really glad I moved to you. Now unable to work from home, which now involves travel costs and overnight stays

  • Nick_Waterfield
    Prof Nick R Waterfield (@Nick_Waterfield) reported

    @mjpallen @Plusnet I use EE for all my families phones (4) and broadband. They are very good and have great customer service. When i have been into the Leamington shop they even worked out how i could save money by moving onto a more appropriate tariff for my broadband.

  • Driver45787494
    Securicop (@Driver45787494) reported

    @DonnaCr73299646 Plusnet are cheaper than EE and use the same network but without 5G. Coverage is good and no issues with speed as 4G widespread.