Plusnet

Plusnet Outage Report in Ticehurst, East Sussex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ticehurst, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ticehurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ticehurst, East Sussex, England 11/20/2025 11:25

November 20: Problems at Plusnet

Plusnet is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ticehurst, England

Latest outage, problems and issue reports in Ticehurst and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • evans_chirrup Brenda Evans (@evans_chirrup) reported

    @Plusnet Been trying for 2 days to get onto your website but the login page doesn't open, is this a problem your end, or mine?

  • N4HM3D N4HM3D (@N4HM3D) reported

    I've never been through a relationship breakup, so I ask is this what a breakup is like? @Plusnet giving out toxic vibes because I want to leave them for @VodafoneUK...

  • dave_lakes Dave (@dave_lakes) reported

    @Plusnet @YorkshireTea Do you have award winning customer service because there’s no way to complain?

  • Justdave84UK JustDave84UK (@Justdave84UK) reported

    @Plusnet why does your website say Service available Mon-Sun: 8am to 8pm but yet I get this: ADVISOR during our opening hours of 8:00 AM until 7:30 PM. During opening hours we will aim to call you within 20 minutes. Check DL9 hub please!!!!!!

  • Casarlach Seònaid Lafferty (@Casarlach) reported

    @Plusnet it’s been 7 weeks since I told you about my house move. Last week my router started intermittently working (7mbps download & 0.8 upload). Today you debited my account for a service I cannot use. I’m bored of calling everyday with no resolve. I don’t trust in your service

  • moss_jo Jo moss (@moss_jo) reported

    @MikeAmesburyMP @RoyalMailHelp what is happening at northwich sorting office? myself and family waiting over 3 weeks for mail, including a SIM card which has been resent by Plusnet 3 times to my Mum not delivered. Local paper says staffing issues, will we get our postage refunded

  • GarethHill1 Gareth Hill (@GarethHill1) reported

    @Plusnet I wasn't the original poster, I was highlighting that terrible service by you not replying to her. Strange that you replied to me!

  • topcat0121 Laura claire👸🏻❤️ (@topcat0121) reported

    @Plusnet so my mum paid her bill a few days ago and the internet went on but oh my is it shocking! Are you having problems or something? Whys my phone also saying 'sign into the network'? I've reset the box and it's the same

  • N4HM3D N4HM3D (@N4HM3D) reported

    Told @Plusnet Broadband that I'm leaving them for @VodafoneUK last week. Please tell me why I've suddenly got connection issues that are now unbearable today. Can't even stay connected for longer than 20mins at a time.

  • Casarlach Seònaid Lafferty (@Casarlach) reported

    @Plusnet @plusnethelp I am asking you to be proactive and reach out to a customer who has had to consistently (almost daily) chase you for 6 weeks to ensure you are delivering a service I am paying for (which you are not). 3/