Plusnet outages and service status in Ticehurst, England

Problems in the last 24 hours in Ticehurst, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ticehurst, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Ticehurst, England

Latest outage, problems and issue reports in Ticehurst and nearby locations:

• 
  UKalchemy (@SussexRivers) reported 7 minutes ago from Robertsbridge, England

  Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

• 
  James Galpin (@jimjam_arch) reported 18 minutes ago from Ticehurst, England

  @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

• 
  grace hooper (@messalinahooper) reported 32 minutes ago from Hurst Green, England

  @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

• 
  BenC (@Fatty_Gets_Fit) reported 55 minutes ago from Robertsbridge, England

  @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevan Rollinson (@rollinson_kevan) reported 5 minutes ago

  @Plusnet Have you tried ringing your customer service team and being put on hold for over 30 minutes before eventually giving in

• 
  Ian Billings Dereham, Norfolk 📷🦉🧳🏏🗺🇬🇧 (@Ian_norvic) reported 8 minutes ago

  @ClareQ12 @Plusnet Never had a problem with Plusnet in 20 years except when we moved house and had to wait for a landline. Customer service has been great, and speed is as promised - otherwise you can get recompense.

• 
  Bri 💙 (@OriginalBigBri) reported 8 minutes ago

  @Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?

• 
  looms (@bloomtrader) reported 11 minutes ago

  Plusnet is absolutely garbage no option to cancel online have to call them. Plus their website has been down for ages to even get that number. Joke.

• 
  Kanu Dutt Pathak (@kanu84) reported 12 minutes ago

  @plusnethelp Hey Plusnet Help - We have no broadband for last 1 hour. Is there any fault in Warrington area?

• 
  Pete Jackson #FBPE🐟🌻🇺🇦💙🐝🇪🇺🐾🍻👋 (@PeteJ134) reported 12 minutes ago

  @Plusnet Disgusting practice fining my 91yo mother for cancelling her phone service early due to moving home for health reasons. No sympathy shown by your staff either. Cold heartless company.

• 
  IMDANM (@IMDANM) reported 12 minutes ago

  @saltyy_savage Have a look at PlusNet, runs on the BT network without their awful pricing and terrible customer support (I’ll never use them again). Or look at one of the smaller fibre companies, I’m with a company called Squirrel and get 1GB up/down for £28 a month with no mid contract price increases.

• 
  Nigel Hurneyman (@Nigelh7n) reported 12 minutes ago

  @WeAreOpenreach My provider will probably be #BT, because I have to switch from #Plusnet to keep my home phone number. I know you own the network and I believe you do all BT-related updates, but do you allow other broadband providers to do their own updates on it?

• 
  Rob Shelley (@ITVRobShelley) reported 18 minutes ago

  @Plusnet Hello! Because of your former great service, I called to stay with yourselves not switch to EE. Whilst Tamsin and David who took my call were lovely - and v good at their jobs - sadly the whole call, incl hold time, took just under half an hour - that's bang out of order

• 
  Paul Kennedy (@paulx1v) reported 19 minutes ago

  @Plusnet just been informed by Openreach that it will be another six weeks before they can connect us to the full fibre network. Not particularly happy with that, anything you can do to help?