Plusnet

Plusnet Outage Report in Ticehurst, East Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ticehurst, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ticehurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ticehurst, East Sussex, England 02/16/2026 11:35

February 16: Problems at Plusnet

Plusnet is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ticehurst, England

Latest outage, problems and issue reports in Ticehurst and nearby locations:

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • juliejuliemck Julie McKinnell (@juliejuliemck) reported

    Shocking Service from PlusNet, they disconnected my broadband due to an error and have just been advised I cannot be reconnected for 10 days!! Ombudsman here we come !!!!!!!

  • alexjb24 Alex 🐝 (@alexjb24) reported

    @Plusnet hi, just want to say how disappointed I am with Plusnet so far. Waited 10 days for installation, then the engineer didn't do the job properly, so another one had to come 3 days later (today). Now the service has been so erratic it's meant I can't work properly. Can I

  • mrpauldenton Paul Denton (@mrpauldenton) reported

    @Plusnet I have just switched over to plusnet from EE and now seem to be having issues with my WiFi 6 laptop getting speeds under 1mb. My other laptop and devices work fine. So my question is could I swap this router for a WiFi 6 compatible one ? It’s a hub one I received thanks

  • Signedbysophiee Soph ✨🇯🇲 (@Signedbysophiee) reported

    I work from home. I need internet to be able to pay my bills. Since I joined @Plusnet on 11/08 I’ve not had a full 24 hours of service. 5 engineers, new wires, holes in my walls + 2 boxes later and still nothing. I’m at my wits end, this is ridiculous.

  • RichClark808 Richard Clark (@RichClark808) reported

    @Plusnet Shame on you. Terrible customer service yet again. 1 month and counting to move my broadband service. Can only advise people to avoid at all cost.

  • PuffyBooks PuffyBooks 🖤 (@PuffyBooks) reported

    @Plusnet had no signal with my mobile phone all day. Restarting the phone makes no difference. (my WiFi is a different provider, which is why I can still get online) any suggestions?

  • Lime_AT_Ltd_UK Lime Assistive Technology Ltd, UK (@Lime_AT_Ltd_UK) reported

    @Plusnet Anoush. I am using a #Dreytek router, but the problem is intermittent, and also prevents me from using my iPhone's hotspot. Our #MacMini appears unaffected, so its definitely a @Windows issue. Very frustrating. @MSFTEnable

  • tim_cattlin Tim 🐌 (@tim_cattlin) reported

    @kenny307mcfc @Footynut1Wendy It's certainly faster and with lower latency Kenny, I've just moved to them after 7 years with Plusnet who wouldn't play the haggling game this year. But, as Wendy knows, it's not available to everyone. The risk with using VM is that their customer service is non existent.

  • gwilbo25 Gwilym Davies (@gwilbo25) reported

    @Plusnet You are supposed to be good with customer service, but since moving house you’ve caused me nothing but problems. Now my email address doesn’t work. I’ve had it for over a decade and I’m self employed. Told me it was getting fixed but no. Need this sorting now.

  • AllotmentMatt Matt_M 🍓🥕🌻 🚲 (@AllotmentMatt) reported

    @Plusnet My b/b is running at the amazing speed of 0.55mbps. How am I meant to work from home with such a poor service? I've forgotten how many times I've brought this up but still regularly get less than 2 mbps.