Plusnet

Plusnet Outage Report in Ticehurst, East Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ticehurst, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ticehurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ticehurst, East Sussex, England 10/14/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ticehurst, East Sussex, England

The most recent Plusnet outage reports came from the following cities: Cranbrook.

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City Problem Type Report Time
United KingdomCranbrook E-mail
United KingdomHastings Internet
United KingdomHastings Internet
United KingdomHastings Internet
United KingdomCrowborough Internet
United KingdomCrowborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ticehurst, England

Latest outage, problems and issue reports in Ticehurst and nearby locations:

  • messalinahooper grace hooper (@messalinahooper) reported from Hurst Green, England

    @Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv

  • SussexRivers UKalchemy (@SussexRivers) reported from Robertsbridge, England

    Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time

  • Fatty_Gets_Fit BenC (@Fatty_Gets_Fit) reported from Robertsbridge, England

    @Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband

  • jimjam_arch James Galpin (@jimjam_arch) reported from Ticehurst, England

    @wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lesannett lesley bennett (@lesannett) reported

    @Plusnet how is it possible that EE customers have service but not plusnet if you are using the same masts?

  • evejam Evejam (sign name: hammer) (@evejam) reported

    @Plusnet how can deaf people contact you please, I don't do phone calls, need email address or online messaging. I want to make a complaint 😡😡😡😡😡

  • h_dennett Helen Dennett (@h_dennett) reported

    I switched my phone contract to @Plusnet but they emailed me to say there’s a problem which I need to call them about. I’ve been on hold for over 30 minutes so far, not a great start Plusnet!

  • fazl F@ZL (@fazl) reported

    Really @Plusnet! Can't you even manage to give customer support callers useful feedback like an estimated time to be answered or at least their queue position? Even local council helpline can do this.

  • HPWonderful Nick (@HPWonderful) reported

    @plusnet Hi Plusnet. I have a Plusnet mobile account on iPhone and, whilst it says I have Wi-fi calling enabled, it never seems to work. Should it?

  • h_dennett Helen Dennett (@h_dennett) reported

    So after spending nearly 45 minutes on hold, they weren’t any help at all! I think I’ll be cancelling already @Plusnet, I’m not impressed.

  • fazl F@ZL (@fazl) reported

    @Plusnet Then your systems fail to recognise I've paid and it cuts my service off saying check your email (without data - how?!).

  • ConfigmanSS Paul Shelton-Smith (@ConfigmanSS) reported

    @Plusnet Why are there no options in the support pages to raise a ticket about email accounts

  • jase_anson jase (@jase_anson) reported

    @Plusnet I have moved home and taken plusnet service with me. Engineer today was unable to set up the phone line for internet use due to issue with the poles outside. My partner and I work from home and need wifi online by Monday. Been on hold for ages. Please help sort this asap

  • jacobjb251 Jacob Bush (@jacobjb251) reported

    @Plusnet I'm having trouble connecting to FortiClient VPN. Can you explain why this is? It's the first time I've not been able to connect whilst working from home