Plusnet Outage Report in Ticehurst, East Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ticehurst, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ticehurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Plusnet
Plusnet is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (7%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ticehurst, England
Latest outage, problems and issue reports in Ticehurst and nearby locations:
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grace hooper
(@messalinahooper) reported
from
Hurst Green, England
@Plusnet @plusnethelp you pretend to be all down to earth but really you don't give a toss about your customers. I'm still waiting from last Friday for Internet. Don't appreciate being told to go buy an aerial to watch tv
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James Galpin
(@jimjam_arch) reported
from
Ticehurst, England
@wavyhall @plusnethelp @Plusnet I came from BT. Terrible service. Plusnet seemed better. They are now on the case, so i will report publicly if they deliver.
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UKalchemy
(@SussexRivers) reported
from
Robertsbridge, England
Broadband down for 12 hrs again so far; 2nd time in as many weeks @Plusnet; not sure if it’s the same fault as wasn’t told what the problem was 1st time
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BenC
(@Fatty_Gets_Fit) reported
from
Robertsbridge, England
@Plusnet morning, the Internet service we receive is up and down like a new brides nighty. Router spends more time flashing orange than blue. Area is TN38. What's the issues. Seriously considering ditching you for three mobile broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Not Called Jake
(@JakesMaps) reported
Hi @plusnet having problems with our hub one router. Apparently a firmware upgrade might fix the issues with the 5Ghz wireless. Are you able to push out the latest firmware please? Can you confirm what you need to be able to do this?
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Nick Derbyshire
(@darbs63) reported
@plusnet are one of the worst companies on this earth. They are claiming that my elderly disabled parents have made an 18 hour phone call, which as they well know is an almost impossibility. They are wanting to charge them over £90 for this call and they have
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Marian Hilditch 🦸🏻 Gohan Defence Force
(@MMortAH) reported
@rhydsnewi @Plusnet @zeninternet I have a year so not working out better. I used to be a zen customer for many years and had to drop them due to a house move! Moral of the story: don't move.
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Matthew Amir Richardson
(@MatthewAmirRich) reported
@Plusnet down again. On phone for ages. Sick of this. Time to change again. All those awards mean nothing. How on earth can we trust which provider to use? And of course plusnet would never compensate me for lost business. #plusnet #internet #broadband
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H G
(@helenny_g) reported
@Plusnet pm sent about broadband issues since yesterday
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Daniel Rushton
(@DanRushton) reported
@Plusnet Honestly, I'm completely underwhelmed. We stayed with plusnet due to you offering us a fibre package at 60mb downloads, bt engineer has outlined we can't get fibre and we can currently get is 6mb. Today, even that keeps dropping out. Awful.
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Sarah Barron
(@skbarrone) reported
Hi @Plusnet Any known broadband service outages in KT16? I've lost connection multiple times during meetings this week and starting to get a bit fed up! Thanks
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Harry Llewelyn
(@mynameisharry) reported
@Plusnet Any way to get this sped up?! It’s practically unusable.. cut out 14 times in a 90 minute zoom meeting this afternoon! This is not acceptable!
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MOHIT MITTAL
(@mohit3111) reported
@Plusnet @plusnethelp Can smbdy help in sorting out the BB issue going on at my home since 20th Jul.Its just going on in circles with Plusnet, Openreach and BT Wholesale.Its diff to work w/o BB and acc to plusnet it can take upto 8 weeks to fix it.Just hilarious and frusturating!
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Charlie Parkes
(@t2nafish) reported
@virginmedia I was better off with 20MB broadband with PlusNet than this **** 350MB fibre. Intermittent speeds, router shut downs. Had 3 engineers out and still can’t fix the problem. Just get told to follow the link on the text message. Total cowboys!