Plusnet

Plusnet Outage Report in Horsham, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Horsham, West Sussex, England 04/26/2024 08:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horsham, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Redhill and Cranleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedhill Internet
United KingdomCranleigh Internet
United KingdomCrawley Internet
United KingdomCrawley Internet
United KingdomCrawley Wi-fi
United KingdomPulborough E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • webdarren Darren Ratcliffe (@webdarren) reported from Crawley, England

    @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DrVickyHarris Dr Vicky Harris 🇪🇺 (@DrVickyHarris) reported

    @Plusnet is there some problem in Notting Hill W11 3DL?? Broadband is cutting in and out. What gives? UOK?

  • DarylMarshallT Daryl Marshall (@DarylMarshallT) reported

    @Plusnet your broadband is also dropping in and out the whole time. If you’re owned by BT how can you’re service be SO poor?!

  • mrleeleencfc Lee ♿️ (@mrleeleencfc) reported

    Hey @Plusnet @plusnethelp. My contract with you ends next month. I am more than happy to renew because I love the service you offer but think I could find a cheaper deal if I signed up with someone new. Is there any decent deals you can offer me to renew? Thanks in advance!

  • GeckoShibori GeckoShibori (@GeckoShibori) reported

    my last tweet disappeared so I am trying again. @plusnet I need your help with a streaming issue where it takes around 30 minutes before the stream connects to twitch and starts to come through.

  • ReaJones Rea Jones (@ReaJones) reported

    Anybody thinking of going with @Plusnet do no bother. Been almost 2 weeks with no internet, 4th day of sitting in and waiting for engineers hoping they’ll turn up! Very poor service! AVOID

  • ClaireMcIntyr17 Claire McIntyre 💙 (@ClaireMcIntyr17) reported

    @Plusnet @plusnethelp My internet seems to be down for the past hour- is there a known issue in LU5?

  • 19mufc79 exilednortherner 💙 (@19mufc79) reported

    @AureliaRae2 Feel sorry for Sky customers but this isn't the issue for Plusnet customers. My router needed a quick fix.

  • PaulStillman5 Mendip Sid (@PaulStillman5) reported

    @Plusnet "award winning cust service" this is the company that referred 2.5k ex customer details to a debt collection agency! Other providers are avail.

  • freddy_219 Nathan (Freddy) Fredericks (@freddy_219) reported

    @Plusnet please can you take a look at the tweet above and provide some assistance with the issue. You’re customer service is unrivalled but unfortunately @OpenreachHelp seem to be letting the side down with their inability to carry out essential repairs or keep appointments.

  • cajaz Celia Blair (@cajaz) reported

    @bt_uk @Plusnet @DrRosena I have rung Plusnet to complain but was not told the truth by the complaints department so I have written to the CEO Philip Jansen. Will he do anything? I have copied my complaint to my M.P.