Plusnet

Plusnet Outage Report in Horsham, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Horsham, West Sussex, England 12/30/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Horsham, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Crawley.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley E-mail
United KingdomCrawley Internet
United KingdomGuildford Internet
United KingdomDorking Wi-fi
United KingdomGodalming Internet
United KingdomGuildford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • James45438894 James (@James45438894) reported

    @Plusnet Hello. I need to reset my password-but I no longer have access to the email I signed up with. I'm also unable to call..having such a poor phone signal

  • paulinedbrown4 Pauline Brown (@paulinedbrown4) reported

    Is anyone's Plusnet down?

  • Plusnet Plusnet (@Plusnet) reported

    @DhondyJahan Hi there Jahan, I'm sorry to see this. Is the issue with a broadband or a mobile service? Please feel free to send us a DM with either your username or mobile number and we'll take a look into it for you. - Adam - Plusnet Sheffield

  • heidikass heidi kass (@heidikass) reported

    @Plusnet were having issues with our broadband right now :( have done so for last few weeks. Have reset but no better and just freezes on the help page on your website. Please help!

  • sciolisthjf Howard Fisher (@sciolisthjf) reported

    @Plusnet Do you have an email address to which i can send a formal complaint about an incident regarding your service?

  • kizamilovemail specimen♡girl (@kizamilovemail) reported

    hey @O2 i think you might want to sort out the amount of number spoofing scams on your network bc ive just had to explain to a confused man that no, my sister didn't phone you plusnet never did this to me

  • torwalker2 Roger Claxton (@torwalker2) reported

    @Plusnet Hi is there a problem with madasafish? My wife can’t get emails and I can’t raise webmail either. Plus net website servers don’t seem to respond. At least you are there!

  • sciolisthjf Howard Fisher (@sciolisthjf) reported

    @Plusnet I'd prefer to write an email to your appropriate complaints team. I tried tweeting you about another matter and after two days I have had no response. So it's clear you don't do customer support here. Please provide the complaints email address as I just asked.

  • anyone4pimms Andy Pimlott (@anyone4pimms) reported

    @Plusnet is it possible to upgrade the Plusnet Hub One as the WiFi range is poor in my house

  • nadeanne Sinead O'Donnell (@nadeanne) reported

    @OutagesUK Still got Plusnet down issues now