Plusnet

Plusnet Outage Report in Horsham, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Horsham, West Sussex, England 04/04/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horsham, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Guildford, Dorking and Godalming.

Loading map, please wait...
City Problem Type Report Time
United KingdomGuildford Internet
United KingdomDorking Wi-fi
United KingdomGodalming Internet
United KingdomGuildford Internet
United KingdomDorking Phone
United KingdomDorking Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • draml Andrew Lewin (@draml) reported

    @plusnet I’m a Plus Net customer and have issues with my landline (no outgoing dial tone; incoming calls continue to ring/don’t connect when picked up) and very slow broadband. The Phone Troubleshooter tool says the situation is ‘unclear’. Please advise how to proceed.

  • Gil_Bertino Gilbert (@Gil_Bertino) reported

    @Plusnet 3 months and 4 engineer visits to resolve an ongoing broadband fault, and its returned. Can I get an escalation? Can I get a senior engineer? Can I speak to someone senior? No, no and (what a surpirse) no. By far the worst organisation and service I've ever encountered.

  • TheWorldlyGamer Mark 🙂 (@TheWorldlyGamer) reported

    @foxyhorrorgames UGH I know that problem. We used to have Plusnet a long time ago. It was awful. :/

  • PD72645889 PD (@PD72645889) reported

    @Plusnet No broadband service all day. Still waiting to hear back after my problem was "escalated". I better get compensation for a complete lack of service on my next bill. October can't come soon enough so I can leave the worst ISP in the UK.

  • 1903aykut Aykut (@1903aykut) reported

    @Plusnet Hi, good morning. I have a problem. Could you help me? I ordered my broadband on 21 May and finally it was activated last night. I set up the router but now broadband light is flashing red.

  • crofton1973 JH (@crofton1973) reported

    @DaveWallsworth @SkyHelpTeam @OpenreachHelp Nope. I moved back to BT after trying Vodafone, Plusnet amd Sky. Even though it all comes down the same line, other people in the village have problems and aren't on BT. I know they are not the cheapest but are extremely reliable. Cheap is not always best.

  • AnnieJo80051383 Annie Jones (@AnnieJo80051383) reported

    @DowndetectorUK Any Plusnet broadband problems, accessing today, in Mid Wales???

  • JessMarcer Jess Marcer (@JessMarcer) reported

    @Plusnet any chance I could get some help with my internet? It’s saying my wifi password has been changed according to my phone but everything else connects to my internet.

  • martypitts12 marty pitts (@martypitts12) reported

    @Plusnet I want to cancel my broadband terrible service

  • Dart2014 Darth Vader (@Dart2014) reported

    @Plusnet You may have nearly taken over the world but my speeds still crap.