Plusnet

Plusnet Outage Report in Horsham, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Horsham, West Sussex, England 09/14/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • radek_ratel Routinely Rateled (@radek_ratel) reported

    @plusnethelp Thankyou - the process is complete. The higher estimate is Plusnet's , when I renewed my service, and the lower one is from the 'It's all done, here you go!' email 6 weeks later. At least currently, my speed is where it's usually at, so was more of a 'hmm that's odd' thing. :)

  • strudders2112 Get Vaccinated, you selfish ********. (@strudders2112) reported

    @Plusnet I really appreciate your offers to try and keep me as a customer however you're not the cheapest now. More than that, this line in your offers kills it. "Price changes apply" what is the point in anybody signing up when you will increase your prices by 4.5% in June?

  • jamesq1888 james quinn 🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jamesq1888) reported

    @_elliottxo @Plusnet I use shell broadband and honestly it’s only ever went down twice for me. And at only £23.99 a month it’s really good value

  • George43148193 George (@George43148193) reported

    @Plusnet your broadband gets worse every month, down to 5 mbs, which matches your poor website too, looking howvto cancel my contract!!!

  • MiaFranaynay Miaaaa (@MiaFranaynay) reported

    @Plusnet We have been having problems all day with the Internet and we have tried everything to fix it. Are you able to help or give advice?

  • DesmondsDonders Desmond's Donders (@DesmondsDonders) reported

    @rob3047 @Plusnet @plusnethelp Plusnet working fine here must be a more localised problem.

  • CitroenAcadiane Citroën Acadiane - aka Mat Tuck 🚘 📷 📚 🏳️‍🌈🎵 (@CitroenAcadiane) reported

    @thedogman_918 @virginmedia Depending on where you live if you switch provider check that the provider has their own equipment in your local exchange. If they piggyback service on to BTs equipment you can end up with speed problems as BT will prioritise their own customers.Try Plusnet, BT without the shite.

  • Matthewgilly91 Matthew Gillespie (@Matthewgilly91) reported

    @Plusnet just wanted everyone to know I know times are hard at moment don’t use them they don’t pay their staff correctly they are working in sweat shop and don’t pay their taxes so avoid it at all costs as worst than Amazon

  • InmyeyesM InmyeyesMk2 (@InmyeyesM) reported

    @_elliottxo @Plusnet Sorry pal they are ****

  • Minion_Josh_ Josh C (@Minion_Josh_) reported

    @ChalraftLevi_El @Coastway_Will Tbh, From what i know, Plusnet have no responcabilty as its not there issue. If its a telegraph pole thats came down then its a lenghty job to fix....