Plusnet

Plusnet Outage Report in Horsham, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Horsham, West Sussex, England 03/21/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horsham, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomDorking Internet
United KingdomCrawley E-mail
United KingdomCrawley Internet
United KingdomGuildford Internet
United KingdomDorking Wi-fi
United KingdomGodalming Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • webdarren Darren Ratcliffe (@webdarren) reported from Crawley, England

    @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheSamColeridge Sam Coleridge (@TheSamColeridge) reported

    @DailyMirror That's just a truly awful advert for Plusnet, courtesy of Retch Media.

  • Plusnet Plusnet (@Plusnet) reported

    @DallawayO Hi Oliver. Are you still having problems with your connection? If so, is this solely affecting your wireless connections or are wired connections also affected? Regards, Emily Plusnet Leeds 🌞

  • michele_paule Michele Paule (@michele_paule) reported

    @virginmedia Internet out for 24 hours in Oxford and no indication of when service will be restored. 'We're working hard' the bot says. So should I be but I can't. Very much wishing I hadn't switched ftom @Plusnet. Be warned!

  • itslakeyyy Kieran Lake (@itslakeyyy) reported

    @Plusnet I’ve just spoken to Customer Service whom have opened a complaint with regards to the activation duration being without the one stated by yourselves. Surely you can escalate this to @OpenreachHelp to speed up the process. 19 days is too long!

  • dfw1wise dfw1wise@hotmail.com (@dfw1wise) reported

    @Plusnet I have sent three emails to customer support and no reply my contract is up today and i asked about renewal in December no reply have been charged out of contract fee which is £16 more / month so have cancelled direct debit

  • AndyBat15384160 Andy Bates (@AndyBat15384160) reported

    @Plusnet So just use this one upstairs in bed room where it's bad ..cal

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • Plusnet Plusnet (@Plusnet) reported

    @AndyBat15384160 No problem Andy, let me know if you need anything else! - Cal, Plusnet Leeds

  • kirstyhannam Kirsty (@kirstyhannam) reported

    Are @Plusnet having problems today? No internet for the past hour. Landline phone fine, but no broadband.

  • Plusnet Plusnet (@Plusnet) reported

    @brownsandra1962 No problem, let me know if there's anything else I can help with! - Cal, Plusnet Leeds