Plusnet

Plusnet Outage Report in Horsham, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Horsham, West Sussex, England 10/31/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horsham, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Crawley.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Internet
United KingdomGuildford Internet
United KingdomDorking Wi-fi
United KingdomGodalming Internet
United KingdomGuildford Internet
United KingdomDorking Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • webdarren Darren Ratcliffe (@webdarren) reported from Crawley, England

    @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SyGringo Simon Green (@SyGringo) reported

    @mrsdavisdaniels @Plusnet I also have spent 70 wasted minutes on the phone with 3 calls and no answer. I have also messaged on Twitter and still yet no reply/response to my issue. I am a brand new customer and very disheartened. It says award winning customer service?

  • AliceMerray Alison 🌈 ❄🇪🇺 ⚫ (@AliceMerray) reported

    Hey @Plusnet my internet speeds are really poor recently. 4.4 Mbps down and 0.5 Mbps up. Streaming videos is virtually impossible. Please assist!

  • dan_odell_ Dan O'Dell (@dan_odell_) reported

    @Plusnet Life would be a little easier if Plusnet actually turned up for appointments and responded to customer service enquiries

  • Shotsblog Ayo Onatade (@Shotsblog) reported

    @RusseldMcLean @vpeanuts @SkyUK I’ve been with Plusnet for over 20 years with no problems whatsoever. They are great.

  • toryhater69 ryan (@toryhater69) reported

    san miguel in one hand, plusnet customer service advisor in the other 💯💯💯

  • Plusnet Plusnet (@Plusnet) reported

    @rainbowclaire 2/2 There may be a known issue. Let me know what it says -Anoush (Plusnet Sheffield)

  • RusseldMcLean Russel McLean (@RusseldMcLean) reported

    @vpeanuts @SkyUK I found Sky utterly hopeless when I was with them (if you can, I'd move to Plusnet where almost everything has been sorted as soon as issues arise)

  • rainbowclaire Claire Dunford (@rainbowclaire) reported

    @Plusnet Hi Anoush, it's saying that there is a service problem. That they are working in a fix.

  • andysnowball Andy Snowball (@andysnowball) reported

    Hi @Plusnet, I’m meant to be getting upgraded to full fibre on Friday. Your website is broken and won’t show me the order status and I’ve not received a new router yet. Assume it’s not happening?

  • Side_eye_master Side Eye Shibe (@Side_eye_master) reported

    @Plusnet travelling in Brazil and cannot cancel my smartcap so am stuck with having to use free WiFis. Your help line number to call from abroad doesn't work. It's negatively impacting my trip! WHY isn't there a cancel option online? NOT GOOD AT ALL!