Plusnet

Plusnet Outage Report in Horsham, West Sussex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Horsham, West Sussex, England 11/20/2025 11:35

November 20: Problems at Plusnet

Plusnet is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horsham, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Crawley.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley E-mail
United KingdomCrawley Internet
United KingdomGuildford Internet
United KingdomDorking Wi-fi
United KingdomGodalming Internet
United KingdomGuildford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DerekFortune13 Derek Fortune (@DerekFortune13) reported

    @Plusnet i have no service 34 hours now

  • AethyrUlf Aethyr Heartsong ΘΔ | 🐺🌕MAXIMUM AWOO🌕🐺 (@AethyrUlf) reported

    @Plusnet That's fine, yeah. It was just unexpected, but I understand that errors can happen. As long as you put it right (and hopefully it doesn't happen again) then all's well.

  • jjand00 jaz j (@jjand00) reported

    @Plusnet your connection is weak fix it sick of this been happening all week

  • Bvjworg BVJW (@Bvjworg) reported

    @_MarkD @plusnethelp @Plusnet Plus net are ****, I'd go with Utility warehouse, if you put electric, phone and broad band you can save loads.

  • QcNodding Graham Chump ✝️✡️ (@QcNodding) reported

    @clim8resistance @ThreeUK I've got two lines coming in. One from Virgin Media Business which is the fast one and Plusnet that is a backup. VMB does go down for maybe 8 hours about once every two months, but you know, that's probably as much as one can expect when mere humans run tech.

  • danomufc Dan Reid (@danomufc) reported

    @BigSighZ400 Plusnet i never had a problem with

  • EleBrown241127 Ele Brown (@EleBrown241127) reported

    @plusnethelp @Plusnet ordered my internet on 23 February. Was meant to be live on 28 March. Open reach told me it was all fixed on 8 April. Still no internet. Escalation team never updates me. Awful customer service.

  • AlyssarEU Alyssar (@AlyssarEU) reported

    @Plusnet hello, I just placed a broadband order as a new customer. although I just realised I needed to set the start date to 13th May due to my existing contract - is there a way you can change this for me please?

  • RolandHoglett Roland Hoglett (@RolandHoglett) reported

    @SamLowryEsq @clim8resistance @ThreeUK TalkTalk are THE WORST. I used to be with PlusNet who USED to be reliable and cheap but then started that inevitable slide as they got more popular. By the end they were getting bills wrong all the time and the speed nearly halved with NO adequate explanation. So.. **** them.

  • jam4453 james (@jam4453) reported

    @Plusnet Can you tell me how long the mobile network will be down in part of NR13. It is more than a week with no mobile or data! Please advise Thanks