Plusnet

Plusnet Outage Report in Horsham, West Sussex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Horsham, West Sussex, England 12/10/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Horsham, West Sussex, England

The most recent Plusnet outage reports came from the following cities: Crawley.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley E-mail
United KingdomCrawley Internet
United KingdomGuildford Internet
United KingdomDorking Wi-fi
United KingdomGodalming Internet
United KingdomGuildford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • gregpaulshort Greg Short (@gregpaulshort) reported from Haywards Heath, England

    @BritishTelecom @BTOpenreach1 @Plusnet so disappointed at the level of service I’m receiving. Changing suppliers has lead to a fault in the line. No internet for 9 days already. Fault STILL not fixed. 3 kids at home and 2 parents working from home with NO INTERNET. Not impressed

  • crazeemary82 Mary Greet (@crazeemary82) reported from Hurstpierpoint, England

    .@Plusnet based on an experience with a recent bill, I would never use your service again!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GreyAlien Jake Birkett - Veteran Indie (@GreyAlien) reported

    Calling Plusnet business support because weirdly when I submitted an online ticket they said "We’re sorry, but you can no longer raise a query via this method and as such this message will not be responded to." Thought they'd prefer that method to making a phone call. It's 2021!

  • Fibresurf FIBRESURF. REAL HONEST BROADBAND FROM DEVON (@Fibresurf) reported

    @MarcAllera @bt_uk When is Plusnet going to take me to court? 2 debt collectors and various threats and still nothing! PLEASE TAKE ME TO COURT! My defense is less than a minute long so case will be very quick! Cant wait to hear what bullshit excuse you come out with for no service for 2+ years???

  • Kershmusiccom mike kershaw (@Kershmusiccom) reported

    @plusnethelp It’s ok. We are leaving Plusnet. Just terrible

  • mikeasharp Mike Sharp (@mikeasharp) reported

    @Plusnet on hold to your business support line for 23 minutes and no one has answered yet. is it something to do with me dialling the business number followed by the number saying I want to leave? I go to the back of the queue?

  • ben_lister Ben Lister (@ben_lister) reported

    Plusnet: Hi Ben, sorry for the delay in replying to you. Unfortunately cancellation is one of the few things we can't support with via this support channel. I see you have already tried but I'd recommend giving our Cancellations Team another call.

  • CardinalBiggle2 Cardinal Biggles McFerryFace #FBPE 3.5% 🇬🇧 🇪🇺 (@CardinalBiggle2) reported

    @Plusnet Do you have a message facility on here? I've been unable to get through to your support by phone for over a week, and there's a problem with my Broadband. I think Plusnet have made an error on my account. Please advise

  • HoneymanLucy Lucy Honeyman (@HoneymanLucy) reported

    @MartinSLewis please can anyone help me with my rights to compensation? Plusnet have kept me completely offline for over 2 weeks and still no fix to my broadband. Please help me!!

  • UreshP Uresh Perera (UP) (@UreshP) reported

    @letsplayftse Most fiber providers use BT's Openreach network, including BT itself, Sky, TalkTalk, Plusnet, and EE. So eventual control lies with BT.

  • RaiderVirtua VirtuaRaider is celebrating #TR25 (@RaiderVirtua) reported

    Never ever go with Plusnet. I'm getting new internet soon.

  • GoddessLeslieM Leslie Marshall (@GoddessLeslieM) reported

    @faceforradio12 Try plusnet if you want good service but check the comparison sites for the best price where you are