Plusnet Outage Report in Bromley, Greater London, England

Problems in the last 24 hours in Bromley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bromley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Bromley, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Romford, Hammersmith, Poplar, City of London, Hackney, Croydon, Hampstead, Islington, Southwark, Paddington, Newham, Tower Hamlets, and Dagenham.

City	Problem Type	Report Time
London	Internet	19 hours ago
London	Internet	19 hours ago
City of Westminster	Total Blackout	2 days ago
Romford	Internet	2 days ago
London	Internet	3 days ago
London	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

• 
  HMS Beagle (@HMSbeagle1820) reported 7 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  Barbara Broccoli (@Errorfied) reported 10 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  HMS Beagle (@HMSbeagle1820) reported 13 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  Helen Parton (@TotalOfficeBook) reported 13 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

• 
  Katherine (@Pebblepower23) reported 14 minutes ago from Romford, England

  @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

• 
  Chris Furneaux (@cfurneaux) reported 17 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  Allison Randell (@PictureEdAlly) reported 18 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 20 minutes ago from Biggin Hill, England

  @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

• 
  Lewis Hardwick (@lewis_hardwick) reported 25 minutes ago from Crayford, England

  So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

• 
  Jellicle as Fuck (@dansette) reported 25 minutes ago from Hackney, England

  @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

• 
  Kylie Ainslie (@DrKAinslie) reported 26 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Selina Wray 🍊 (@SelinaWray) reported 30 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  Chris Furneaux (@cfurneaux) reported 30 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  yunus (@_yunu5) reported 32 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

• 
  Steve Hunnisett (@Blitzwalker) reported 40 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 43 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Eileen Rumble (@turtlesnursery) reported 45 minutes ago from Hackney, England

  @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 49 minutes ago from Biggin Hill, England

  . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

• 
  jnthn (permanently broken) (@JSDBroughton) reported 50 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  yunus (@_yunu5) reported 54 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marc (@_Marc_74) reported 2 minutes ago

  @plusnethelp i have had no support for 3 days. internet was fine and then asked if i wanted to upgrade. i did to then be given 60% lower speeds. so low i couldnt even do a zoom call. why can i get no support ? @Plusnet #plusnethelp

• 
  paul mclaughlin (@paulmcl59537085) reported 3 minutes ago

  @Plusnet after signing up to PlusNet 1 month in my contract why cant i get the service you promised me and my 2 disabled brothers you don't do us proud at all.

• 
  Michael Wiggins (@mike_wiggins) reported 3 minutes ago

  @Plusnet your customer services is non existent. Just been put on hold twice to your technical team. First time 20 mins No answer, hung up, second time 25 mins, no answer, hung up. Pathetic. Can someone call me back please

• 
  Simon Kenyon (@Simon_Kenyon) reported 4 minutes ago

  Disappointed with @Plusnet for not resolving my broadband issues and for not acknowledging any tweets to them either. @plusnethelp

• 
  Health and Happiness Personal Training (@handhpt) reported 5 minutes ago

  @Plusnet never said need a new router for upgrade, never ordered one & said because of Xmas & COVID without internet/TV until Jan. No way to original until router turned up. Leaving a person living on their own in Tier 3 without the service I payed for is unacceptable.

• 
  Nicola Ferris (@nikkiferris97) reported 5 minutes ago

  @Plusnet I'm a new customer spent 45 mins waiting on the phone was reassured the problem could be fixed only to be cut off! Can't say I'm impressed now waiting on the phone AGAIN 😡

• 
  Bruce_0539 (@mattfanify) reported 9 minutes ago

  @Plusnet Hi when are you guys going to be fixing the internet up in shetland? we've been experiencing issues for 2 days now

• 
  Leanne (@leanne_sheridan) reported 10 minutes ago

  @Plusnet big shout out to a guy called Lee who is working on your calls today. Sorted out a canny over payment and gave me a quick refund, upped my broad band speed and locked in a new 18 month contract. Thanks! Top notch customer service. 👍🏻

• 
  Mezzerman (@andymerriman) reported 10 minutes ago

  @Plusnet Hi. My router seems to be dropping out daily, my wired and WiFi connections stop. I’ve only had Plusnet for 6 days. Can someone help?

• 
  koka (@koka50) reported 20 minutes ago

  @plusnethelp unauthorised/fraudulent use of my details to allegedly open an account with plusnet and it is now 2 weeks since plusnet is suppose to get back to me. Talk of basic customer service!!!