Plusnet Outage Report in Bromley, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Bromley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Bromley, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, City of London, Newham, Southwark, Paddington, Sevenoaks, Romford, Hackney, Hammersmith, Poplar, Croydon, City of Westminster, Orpington, Islington and Stepney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| Newham |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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kid Z
(@squidgybo) reported
@Plusnet I have no broadband today. I hear that ur having problems. I can’t do any work-what amount of compensation will I b owed?
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Russell Trent
(@DaddyGardener80) reported
@Plusnet @DamienRawlinso1 Your customers need a rough ETA please so we can plan our day. You've got a UK wide outage, you must have *some* idea of what the problem is and/or how long it will take to fix.
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Plusnet
(@Plusnet) reported
@PixieJo Hi Jo. Some customers are experiencing problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We are working quickly to resolve this and we’re very sorry for the inconvenience caused. -James(No2) in Sheffield
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Lisa McFordy
(@Mixie84) reported
@Plusnet I'm sure you're getting lots of the same messages. Please can you update your Comms so customers know what to expect. It's clearly a nationwide issue with your broadband. Thanks.
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lysanne
(@lys136) reported
@fannyanne93 Searched on Google and Sun newspaper are reporting the issue before plusnet have even woken up.
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Kieran
(@_m00t_) reported
.@Plusnet outage has been going on for nearly 2 hours now, and still no word about it on their social media channels. 😑
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Paul
(@castleskeep) reported
@RickieTrades @Plusnet At least they now have a statement support line
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Plusnet
(@Plusnet) reported
@mikewiow If you use the landline, is this working without any issues? - Curtis, Plusnet Sheffield
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Helen Breese
(@Helen_Breese) reported
@Plusnet is there any sort of official statement or explanation on the outage on the way please? A lot of people complaining and your responses seem to suggest the issue is their connection and not you? #plusnetdown
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Plusnet
(@Plusnet) reported
@Christo39186304 Hello, Christopher Some customers are experiencing problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We are working quickly to resolve this and we’re very sorry for the inconvenience caused. Samantha - Sheffield