Plusnet

Plusnet Outage Report in Bromley, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Bromley come from postal codes SE9.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bromley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bromley, Greater London, England 12/04/2025 16:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bromley, Greater London, England

The most recent Plusnet outage reports came from the following cities: Croydon, Hammersmith, Paddington, London, Hackney, Poplar, Ilford, Camden Town, City of Westminster, Southwark, Newham, Romford, City of London, Warlingham and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomHammersmith Total Blackout
United KingdomPaddington Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RogerPa04248715 Roger Parker (@RogerPa04248715) reported

    @Plusnet I was expecting to swap Broadband to you today but my account says 'We've found a potential problem on your telephone line'. Please advise when I will swap. Thanks! My account name is london2000

  • NicolaCarle2 Nic (@NicolaCarle2) reported

    @Plusnet once again I'm experiencing a dropping connection. Since Xmas when my daughter got an ipad the connection drops all the time and rebooting and turning off WiFi doesn't help, also takes ages to appear on the WiFi list

  • PScotfree Peter Forbes (@PScotfree) reported

    @Plusnet Hi. Have been intouch re new contract - to now include line rental. If I cancel my line rental with BT does line "fail" or do you guys just step in and take over??

  • IlaWrightson Ila Wrightson (@IlaWrightson) reported

    @Plusnet I am absolutely appalled at the incompetence demonstrated by plusnet. Over the past 6 weeks there have been a catalogue of errors. I would not recommend to anyone and will be leaving ASAP!

  • Clark3y Clark3y 🐉 (@Clark3y) reported

    So my Plusnet contract is coming to an end, and they’re offering me £24.49 to renew, which is “Same as a new customer” which it wasn’t. Today I got an ad saying £21.99 for new customers and an email offering £23.99. They must really value me as a customer.

  • JlwdowWdow Libby Wdow (@JlwdowWdow) reported

    @Plusnet Concerned that you are leaving elderly, isolated, rural customers without phone service until at least Monday.

  • AmyLovesCats Amy 🌍 3.5% 🇪🇺 (@AmyLovesCats) reported

    @Plusnet have messaged you on Messenger but why no #network service yet again here in #Barnstaple?

  • CaitieMackay Cait Macks (@CaitieMackay) reported

    Mr Plusnet man, I'm aware my accent is amazing, give me my Internet please idiot

  • wozHey99 Warren Heyman (@wozHey99) reported

    @voxi new customer. Transfer day was yesterday. I have not received sim & am still with PlusNet. When will transfer occur? I cannot log on as I have no idea what my voxi temp number is. This isn’t very impressive

  • TheWereMonster TheWereMonster (@TheWereMonster) reported

    Optimistically waiting for my new @Plusnet broadband to hopefully 🤞 go live today. Never have I changed providers and been cut off at midnight but hey ho, thats what @SkyHelpTeam have done. But we'll get onto my experience with them shortly....