Plusnet Outage Report in Bromley, Greater London, England
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The latest reports from users having issues in Bromley come from postal codes SE9.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Bromley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Bromley, Greater London, England
The most recent Plusnet outage reports came from the following cities: Camden Town, London, City of Westminster, Hackney, Southwark, Hammersmith, Newham, Romford, Croydon, City of London, Poplar, Warlingham, Fulham, Epsom and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Internet | |
| London |
Internet | |
| City of Westminster |
Total Blackout | |
| Hackney |
Wi-fi | |
| Southwark |
Total Blackout | |
| London |
Internet |
Community Discussion
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Plusnet Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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allaboutthemusic
(@allaboutthemus4) reported
@bazzacollins I'm waiting for a WiFi 6 router with a built in modem for my PlusNet fibre. I don't know if a twin box solution is going to the way moving forward. Seems a bit of a backward step.
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unethicalhorsedealer
(@roguehorsedeal) reported
@justanotherdawn Very odd! We have just renewed with Plusnet but battled them down a bit on their "inflation plus 3.9 per cent" bid 😡
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Hannah bower
(@noteveryonesfri) reported
@plusnethelp Hi Plusnet, we are having problems with 2 people in the household connecting to internet at the same time. We paid for the better internet, so any suggestions?
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Plusnet Help
(@plusnethelp) reported
@ayley26 I'm afraid we are unable to discuss this over Social Media, contract changes can only be discussed with our Customer Option Team. You can reach them on 0800 013 2632. - Curtis, Plusnet Sheffield
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Danielle Terry
(@danielleterry_) reported
@Plusnet my WiFi has gone down in Hammersmith - is there an issue?
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Scott Bryant Fitness Systems
(@ActiveBryantSys) reported
@Plusnet Very very bad customer service don’t use this terrible company
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Lyndel, Max, Luke and Sam
(@LyndelAndDaPips) reported
@yvonnemurphy53 Do not - I repeat - DO NOT TAKE B/B WITH SKY! They charge 2 x what others charge and when queried about their ridiculous pricing, have no defence. We went with @Plusnet and haven’t looked back. Service ✅ Value for money ✅ customer service ✅ = 100 x better than Sky.
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Liam
(@archerace27) reported
@SamToddd @TRrift @RaymanXCS Change to a less popular provider like post office or plusnet, they both gave me engineers instantly when ever i had a problem and prices are better sometimes with better speeds
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ᒪISA
(@RugbyLeagueLisa) reported
@N1k07a Definitely NOT TalkTalk, absolutely **** customer service for both us & my mum. Vodafone are pretty good as are Plusnet. Had both.
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Luke
(@jnrjedi) reported
@Plusnet If you send me a renewal offer email (Campaign code: S089EM02) How can customer services then tell me this offer is for new customers only. #plusnet