Plusnet Outage Report in Bromley, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Bromley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Bromley, Greater London, England
The most recent Plusnet outage reports came from the following cities: Sevenoaks, Romford, London, Hackney, Hammersmith, Poplar, Croydon, Paddington, City of Westminster, Orpington, City of London, Newham, Islington, Southwark and Stepney.
| City | Problem Type | Report Time |
|---|---|---|
 Sevenoaks |
Internet | |
| Romford |
Internet | |
| Romford |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Hill 🏴🇬🇷🇪🇺
(@RobertMHill) reported
@Plusnet Your webmail is down and I cannot get any emails - I rely on this service.
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Plusnet
(@Plusnet) reported
@slackyp Hi Peter, I'm sorry to hear that you've had problems with casting the BT Sport app. Is this still happening? Regards, Emily Plusnet Leeds 🌞
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****
(@SubZero38932270) reported
@Plusnet is there a service issue tonight. Broadband has been cut off since midnight and no way of contacting anyone.
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Plusnet
(@Plusnet) reported
@anthonysargent Hi Anthony, I'm sorry that we don't support SMS short codes and for any disappointment that this has caused. We don't currently have any plans to bring in this function but will let our customers know if this changes. Regards, Emily Plusnet Leeds 🌞
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Vtwin
(@Vtwingaming) reported
@RageDarling I've had surprisingly good customer service experiences with Plusnet. And (shock horror) TalkTalk! If I had gigabit Internet available to my building (it's in my street, just not available for my building 😤) then I would probably go for @Hyperoptic
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The Captain ♿
(@grumpywonky) reported
. @Plusnet this has been a consistent issue for 3+ years. We're told that if X is listed on the account then 'next time' they will be able to handle everything. Instead we have to fight Every.Single.Time. It causes so much distress and harm over such a simple situation. #Ableism
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Emma Murphy
(@emmaloumurf) reported
@Plusnet Just s your website down? I need some assistance please.
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The Captain ♿
(@grumpywonky) reported
@Plusnet I get that Cal, truly, but there's no way to make it right. I'm leaving the service so the only thing that could be done is some form of refund & I know from prior experience with customer service "it's not something the company does." 1/
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Howard J Evans
(@HowardJEvans) reported
@Plusnet email down for a while now, hope it’s not going to be long. Hard to accept offers of work when you can’t reply!
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Beth Grieve
(@beth_grieve) reported
@Plusnet so exciting to join your service on the day you have a national outage. Don’t worry, it’s not like we’re all working from home and relying on constant internet provision… oh wait #hotspotitis