Plusnet outages and service status in Bromley, England

Problems in the last 24 hours in Bromley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bromley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bromley, England

The most recent Plusnet outage reports came from the following cities: Southwark, Croydon, City of Westminster, City of London, and Poplar.

City	Problem Type	Report Time
Southwark	Wi-fi	18 hours ago
Croydon	Internet	1 day ago
City of Westminster	Wi-fi	2 days ago
City of London	Internet	3 days ago
Croydon	Total Blackout	5 days ago
City of Westminster	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

• 
  Selina Wray 🍊 (@SelinaWray) reported 1 minute ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  Daniel Smith (@Scampboi) reported 2 minutes ago from Croydon, England

  @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

• 
  Tandleman (@tandleman) reported 4 minutes ago from Poplar, England

  @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

• 
  Laura Attridge (@laura_attridge) reported 15 minutes ago from Bromley, England

  @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

• 
  Barbara Broccoli (@Errorfied) reported 15 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 18 minutes ago from Biggin Hill, England

  @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

• 
  Lewis Hardwick (@lewis_hardwick) reported 18 minutes ago from Crayford, England

  So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

• 
  ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported 18 minutes ago from Camberwell, England

  @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

• 
  HMS Beagle (@HMSbeagle1820) reported 20 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  Allison Randell (@PictureEdAlly) reported 23 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  Tandleman (@tandleman) reported 25 minutes ago from Poplar, England

  @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 26 minutes ago from Biggin Hill, England

  . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

• 
  HMS Beagle (@HMSbeagle1820) reported 28 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  PETER PAHOR (@PETERPAHOR) reported 31 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

• 
  graham eveleigh (@bigGeveleigh) reported 38 minutes ago from Bromley, England

  Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 42 minutes ago from Camberwell, England

  @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

• 
  Kevin (@londonkro) reported 43 minutes ago from Croydon, England

  Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

• 
  Tim Easton (@timeastonco) reported 44 minutes ago from Bromley, England

  @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 52 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Daniel Smith (@Scampboi) reported 58 minutes ago from Croydon, England

  @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Corbett (@kobb) reported 4 minutes ago

  @Plusnet I'm very happy with my PlusNet broadband and I've been with you many years but this aspect of your customer support is crap. My options seem to be: a) phone and wait 20mins+ or b) phone and wait 20 mins + Hmmnn... 🤔

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 4 minutes ago

  @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

• 
  PeteS (@PeteS111) reported 6 minutes ago

  @Plusnet No emails for days, messages that mailbox full, it isn't. Have I been migrated - no idea as am not receiving messages. This really is unacceptable, how about someone extracts their digit & sorts these issue now

• 
  BSox T (@BsoxT52516) reported 9 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

• 
  Mark Crowther (@MarkTWIC) reported 19 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  alyson (@AlysonAjm) reported 20 minutes ago

  @Plusnet plusnet keeps going down - what going on?

• 
  Rosie L (@DONNYDIVArl) reported 21 minutes ago

  So... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...

• 
  Richard Holliday | Author 🇬🇧 (@rjph_author) reported 21 minutes ago

  @Plusnet Thanks! I've switched email addresses but the verification email still never appeared. I now can't log into my Community account (I'd used same username/pw as my Plusnet customer account for ease) and the password reset email isn't appearing. Most confused!

• 
  Chr15_init (@CHR15_MTB) reported 22 minutes ago

  @ben_benjamin3 @virginmedia Did the same with mine, rand them. Best we can do is £55! Erm everywhere else is offering £25-£35 for the same service? Sorry, best we can do. Cancelled. Went to Plusnet. Two days later a phone call. Why are you leaving? We can match plusnets price if you stay. Too late. I genuinely don’t understand their thinking. Waste of time & money.

• 
  Jude A (@Jaddle) reported 25 minutes ago

  If you want to know why the UK is draining down the plughole it is encapsulated in this: our internet is rubbish. Plusnet suggested full fibre. 2 months later we still don't have it. It's going to take 3 companies & 4 visits to get it installed. Time, cost, inefficiency. UK 2026