Plusnet Outage Report in Bromley, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Bromley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Bromley, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, City of London, Croydon, Hackney, Newham, Southwark, Paddington, Sevenoaks, Romford, Hammersmith, Poplar, City of Westminster, Orpington, Islington and Stepney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Internet | |
| Croydon |
Internet | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Gill Dale
(@GillDale3) reported
from
Sutton at Hone, England
Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Richard Carroll
(@rackitman) reported
from
Wandsworth, England
@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
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Sarah Morton
(@SarahMorton6) reported
from
Wandsworth, England
@Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice
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Alan
(@BigAlxyz) reported
from
Hackney, England
@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Dawn Gould
(@gouldydl) reported
from
Dartford, England
It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Julian from Marple
(@jules_wink) reported
@GiveMeSpace3 Separate out phone hardware vs service provider. Especially if buying refurb, it's usually cheaper to get sim-free phone and then sim-only contract. I use Plusnet, coverage and price is great but niggles like they don't support short code texts. Got last refurb phone from CEX
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Caro JH 🇬🇧🇳🇴🇺🇸🇨🇦🇮🇱🇸🇪🇩🇪🇺🇦
(@Farmo05) reported
@petemorristwit We used to have BT Broadband, but when costs shot thru the roof we went to PlusNet (believe a subsidiary of BT). We've never looked back. But can't advise on TV, but there are so many great streaming programmes now.
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🌠✩Lady✩Jemm✩🌠
(@FlossyJem) reported
@TalkTalk I used to work for both #BT and #sky currently in contract in #plusnet with no issues... your door to door sales ppl telling me I don't need to worry... erm.. im not paying for two broadband...
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Anthony Atkinson
(@Atkinson3424) reported
@Plusnet Hi I am a new customer but i dont know if i have made a mistake I placed the order on 10th received an email canceling my order on 16th so after i spoke to cs who said the order got stuck it but it will reset is this normal practice from Plusnet Have i made a big mistake
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Theo
(@MonkeyPhantom17) reported
@Plusnet My internet has been dropping on and off for two days, making work impossible. Your 'report a problem' broadband form is broken. There is nowhere in my account to find my landline number so I can use the automated text service. Please assist...
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Precious Nelson
(@jlews) reported
@Plusnet any updates on openreach incident IMT73825/22? Was supposed to be resolved by 13:16 but internet is still down. Is there a new estimated resolution time?
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Mark Oswald
(@Mestaae) reported
@Plusnet Nearly 48 hours later and still can't find out what's happening to my service after it was accidentally terminated during full fibre upgrade.
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debbie mace
(@debbie2478) reported
@Plusnet well Thankyou great not customer service , moved house today put order in 2 weeks ago waiting on connection. Rang up to be told oh no one put it through , it will be 2 weeks before connection. So had move to new town no internet which means no tv. Thanks for nothing !
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Maddie Forest🌲
(@ItsMaddiehbu) reported
@Plusnet hi, is there an outage in Bath? Our router has been out since yesterday morning, we’ve tried resetting, restarting, unplugging, turning it off for long periods of time etc etc etc. The one light is basically constantly orange/red, and the broadband light flashes red.
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Ian Pennock 🏴🍺⚽️🏁🏈 🏉🏎🏍
(@Ian_67) reported
Appalling customer service from @Plusnet. Took over my 83 year old mothers line and have cut her off from both phone & Internet. My sister has spent weeks phoning them and all they say is will be sorted this week. It’s not yet you keep taking DD @Ofcom