Plusnet Outage in Bromley, Greater London, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Bromley, England

Plusnet Outage Chart in Bromley, Greater London, England

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(66.09%)
Wi-fi
(14.53%)
E-mail
(6.23%)
Total Blackout
(6.23%)
Phone
(6.23%)
TV
(.69%)

Plusnet Outage Map Near Bromley, Greater London, England

The most recent outage reports and issues originated from London, Golders Green, Croydon, Hackney, Dagenham, Wandsworth, Ilford, Bermondsey, Paddington, City of Westminster, Hampstead, Finsbury, Stratford, Balham and Camden Town.

London Internet
Golders Green Internet
Croydon Wi-fi
London Internet
Golders Green Internet
London Total Blackout

Plusnet in Bromley, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:
  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

  • londonkro Kevin (@londonkro) reported from Croydon, England

    Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

  • BigAlxyz Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • rackitman Richard Carroll (@rackitman) reported from Wandsworth, England

    @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

  • SarahMorton6 Sarah Morton (@SarahMorton6) reported from Wandsworth, England

    @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.

  • gouldydl Dawn Gould (@gouldydl) reported from Dartford, England

    It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice

  • GillDale3 Gill Dale (@GillDale3) reported from Sutton at Hone, England

    Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven

  • steveshaw111 steve shaw (@steveshaw111) reported from Wandsworth, England

    @Plusnet no point trying to get through to Plusnet award winning service because they are all playing games hohoho

  • steveshaw111 steve shaw (@steveshaw111) reported from Wandsworth, England

    @Plusnet No this is how excited I am to get through to your award winning customer service

  • SouthwoodCars Southwood Car Co. (@SouthwoodCars) reported from Whyteleafe, England

    @Plusnet Still no refund, still no contact from you despite numerous calls taking on average 35 minutes to answer. You really do not care about customer service do you. Disgusting.

  • SouthwoodCars Southwood Car Co. (@SouthwoodCars) reported from Whyteleafe, England

    @Plusnet @plusnethelp you charged me after I cancelled my business broadband and paid my final bill. I am told you have a new billing system. You charged me for 2 months when I didn’t have the service from you. Dispite complaining you do not sort it, your service is appalling.

  • asbPetProject Anthony Bard (@asbPetProject) reported from Camden Town, England

    @plusnethelp I can’t get any of your fabulous help, as life’s too short holding on for someond to answer. Not good, Plusnet. What’s happened to your online chat option. I need assistance from your tech colleagues - PLEASE!!!!!!!!!

  • noora7 noora (@noora7) reported from Kensington, England

    So we’re on day 5 of no internet. Can’t watch the telly because that’s through the internet. Can’t do work because I can’t even tether from my phone the signal is that bad. And @Plusnet still INSISTS they’re actually providing us with what we’re paying them for. Abysmal.

  • noora7 noora (@noora7) reported from Kensington, England

    We tell them we want out of the contract - we were away during the 2 week grace period and have proof so let us out for free. Nope, we have to pay £140 even though they are not providing us the service we’re paying for! Brilliant, @Plusnet. Just brilliant.

  • noora7 noora (@noora7) reported from Kensington, England

    We joined @Plusnet @plusnethelp on 16 October and left the country on 18 October. Arrived back 30 October. For the next week, we dealt with terribly slow speeds but let it slide because we thought the connection was settling down.

  • Laf_2019 #Ldn Apprenticeships2018 (@Laf_2019) reported from Camberwell, England

    @plusnet Your service is disgusting I've been holding on this phone line now for 1 hour. Your pretend online service is just that..pretend.

  • FrancesduPille Frances du Pille (@FrancesduPille) reported from Camberwell, England

    @Plusnet your customer service is awful. Been on hold for 1 hour 46 minutes to cancel an engineer visit. Your customer service rep hasn’t been trained in how to cancelit so has to put me through to your tech team TO CANCEL AN ENGINEER COMING. Get better.

  • simonmoriarty Simon Moriarty (@simonmoriarty) reported from Camberwell, England

    @Plusnet seriously the service has been awful for weeks. No internet/some internet/occasionally good internet and then nothing for days. And the fact it doesn't work between rooms in a two room flat is frankly shit. That's all.

  • CWrightPhysio Callum Wright (@CWrightPhysio) reported from Islington, England

    @Plusnet our internet still isn’t fixed, almost 4 days after the issue was logged, and call times at 45 minutes. This isn’t good enough, guys.

  • bjh1977 Toxteth O'Grady (@bjh1977) reported from Bexleyheath, England

    @virginmedia Yes but ironically only relating to trouble with logging in to My Virgin Media. Honestly the service visit shocking at the moment. I was going to work from home tomorrow but I don't think I can now. Seriously looking at @SkyUK, @talktalk, @plusnet and others now.

  • bjh1977 Toxteth O'Grady (@bjh1977) reported from Bexleyheath, England

    @virginmedia Yes but ironically only relating to trouble with logging in to My Virgin Media. Honestly the service visit shocking at the moment. I was going to work from home tomorrow but I don't think I can now. Seriously looking at @sky, @talktalk, @plusnet and others now.

  • ITEholdings ITEholdings (@ITEholdings) reported from Camden Town, England

    @Plusnet worst #CustomerService I have ever experienced. #longest wait time ever!! #london @plusnethelp #broadband #WiFi #Ridiculous

  • wilhil William Hilsum (@wilhil) reported from Bromley, England

    @thepsi @aaisp @zeninternet @plusnethelp Timings great... just got my Plusnet invoice! And still no service updates!

  • wilhil William Hilsum (@wilhil) reported from Bromley, England

    Why are so many ISPs scared to acknowledge faults? BT/Plusnet and openreach DSL lines as a whole seem to be down across London and only @aaisp and @zeninternet seem to have acknowledged. Plusnet/bt as of writing this say everything is fine according to status.

  • DanKorkelia Dan Korkelia (@DanKorkelia) reported from Islington, England

    @Plusnet Hey guys, Is connection running okay? We just went down at 11:29ish, calling business support and it's 60 mins waiting queue. Kind of worried. Usually you answer right away. Please let me know.

  • alspicer alspicer (@alspicer) reported from London, England

    @StopFundingHate @DFS @bt_uk @Plusnet @Homebase_uk @IcelandFoods @ImagineCruising @LidlUK @DWP @EventimApollo @DanceConsortium @KaiserChiefs @zsllondonzoo @MercuryHolidays @SamuelWindsor @nectar @AskHalifaxBank I'm writing in protest against your advertising in the Mail. It's a vile publication with a history of support for fascism, and a current agenda just as bigoted. It doesn't deserve your support. Please stop funding hate and spend your budget elsewhere.

  • proteinranger Protein Ranger (@proteinranger) reported from Lambeth, England

    @Plusnet I believe I should be able to get 4G on my phone but I never do. Do you need to activate it or something? Thanks

  • tobygilles ? Toby Gilles ? (@tobygilles) reported from Camden Town, England

    @ianmhowarth @MoneySavingExp @Plusnet That’s one I never get tbh. MSE always tells you to go to your cheapest forecourt which in principle I agree with but if I’m running low on petrol but not going past the cheapest one I’m not gonna make a special journey costing time, money (& the environment). Better to pay more!

  • JSDBroughton Jonathon. S. D. B. (@JSDBroughton) reported from London, England

    @Plusnet dead phone line and your website line check doesn’t work. 10minute wait times on support calls. I thought your customer support was “award winning”

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @PellicciN @TalkTalk @bt_uk @SkyUK @Plusnet Logged into the router tonight and it shows it’s connected at 66.4 down and 20 up which is great, speedtest app still shows +-54MB though even when I change between test servers.

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    Hey broadband guys @TalkTalk @bt_uk @SkyUK @Plusnet . Help me understand this. I’ve just had TalkTalk installed and getting 54MB down and my neighbor in the same apartment block is with BT and getting 67MB. Why such a difference if we both on OpenReach infrastructure?

  • ConorMegaw Conor Megaw (@ConorMegaw) reported from London, England

    @PriskMark @powerportraits @plusnethelp @Plusnet 1/2 So I have managed to get additional technical information: Report shows capacity issue on SFBB00030361 due to be resolved 13/07/2018. It is one of four vlans on this particular head-end. Unfortunately all are running hot, so there is not option at present to move the circuit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • MrsOC6 Mrs Van De Clee (@MrsOC6) reported

    Really disappointed with @Plusnet. Upsold the more expensive service and told I had 14 days to try it out, but turns out that wasn’t true and now I’m locked in for 18 more months of shocking broadband speeds when my original contract only had a couple of months left. Avoid them!

  • BenSavage96 Ben Savage (@BenSavage96) reported

    @MarcAllera I would suggest having Open Days for existing EE/BT/PlusNet employees at the BT HQ. As Retail Staff, I'm very much interested in following a career with BT/EE and being able to attend an OpenDay would not only be an eye opener, but would help me chose a path to follow

  • JakeMuirsKandy Diet Chungus (@JakeMuirsKandy) reported

    @Plusnet How are we supposed to pay for our internet when your website doesn't work. Please provide a solution.

  • ashlauramack13 Ashleigh Mackenzie (@ashlauramack13) reported

    Why are @Plusnet so ******* SHIT!!!!! 🤬🤬🤬🤬🤬🤬

  • ThirukkamuMuthu Muthukrishnan Thirukkamu (@ThirukkamuMuthu) reported

    @Plusnet @VOXI_UK @Ofcom I have ported 3 mobile numbers from plusnet to voxi. Plusnet is still billing me for them ,although ,I no longer use their mobile network/data. Plusnet says it is what is called 'split porting'. Voxi says porting is complete.

  • Terry79023669 Terry (@Terry79023669) reported

    @Plusnet The Plusnet Cowboys r wearing bigger hats today not 2 keep sun off but 2 hide their faces and their embarrassment not being able or willing 2 help customers. 2 wks No service=No compensation=No reply from CEO=Zero customer service. Been waiting 27 months. Avoid plusnet!!

  • Jeanieanders Jeanie Anders (@Jeanieanders) reported

    @Plusnet disgusting service how dare you call yourselves internet providers.

  • SySols Gary Clarke (@SySols) reported

    Just found out, from a very helpful lady on the support line, that there is a issue with @Plusnet's website. Perhaps @plusnet should do their customers proud by letting them know.

  • JohnLSandy John Sandy (@JohnLSandy) reported

    @plusnethelp So it’s not just me having a shocking time with Plusnet service.

  • InYaFace_Jim Jamie Bennett-Smith (@InYaFace_Jim) reported

    @VodafoneUK Should see a shitty 18 - 30 Mbps,,, I get 13.5 to 15.5. I did get 21 Mbps downloads with Plusnet.. Swapped to vodafone, i am now lucky to get 14 mbps. The bullshit customer care and tech come out with. BEWARE THE VODAFONE SCAM.