Plusnet Outage Report in Bromley, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Bromley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Bromley, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hammersmith, Poplar, London, Croydon, Hackney, Paddington, City of Westminster, Orpington, City of London, Newham, Islington, Southwark, Stepney, Reigate and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Poplar |
Internet | |
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Charlotte Corrish
(@CharlieCorrish) reported
from
Tandridge, England
@Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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GMan
(@GMan40555684) reported
from
Sutton at Hone, England
Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please
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Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet my home internet is down and so is your website. Any issues at the back end?
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Clive Slade
(@the_lazy_ferret) reported
from
Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dean G
(@Ponggo_uk) reported
@bt_uk I would recommend you avoid signing up with BT, they are a bunch of crooks, If you signup for a plan and they keep putting the cost up, never happened with Plusnet or Talk Talk.
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PT.
(@PeteyJayD) reported
@Plusnet @Plusnet hi, I recently renewed my PlusNet contract for the 2nd or 3rd time. Clearly happy with the service. The agent I spoke to about recontracting said to contact you after the renewal about getting a new Hub Two to replace my original router. Thanks.
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Plusnet
(@Plusnet) reported
@mikos I'm really sorry to hear about this, if there's anything I can do just let me know. You can rather keep everything as it is or speak to our Retentions Team to cancel your account on 0800 013 2632. - Curtis, Plusnet Sheffield
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Adam Cooke
(@monstercooke13) reported
@Plusnet number was supposed to port yesterday, received an email from you saying it was happening and a text and email from old provider saying it has happened. Old number is dead (doesn’t ring at all). Temporary plusnet number still live. HELP? I need the number!!!
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EE
(@EE) reported
@colincabbage Hi there Colin, Thanks for your message, I'm sorry if you're having ongoing issues with your mobile signal and I understand how frustrating this will be. Just to double check, is your mobile with Plusnet or EE please? - Mark J
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Plusnet
(@Plusnet) reported
@mikos Hi Mike, I'm just getting in touch after the recent message that was sent to us and just checking to see if there is anything I can help with. If not just let me know and I can mark this post as closed. - Curtis, Plusnet Sheffield
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Dolphin Diver
(@dolphindiver) reported
@Plusnet you make a big thing about your customer service well its not great CS to take 20 days to refund me my initial payment that I've cancelled because of the MASSIVE delay in you providing service, your agent didnt even care about the delay, I might be really struggling.
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Ian Cummings
(@iancummings) reported
Please @plusnethelp is there an email address or web form that I can use to get an answer _in_writing_ for a question I have? I have telephoned your customer service today and they gave me an answer but I need you to guarantee it so I can be sure. Many thanks @plusnet
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
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Dolphin Diver
(@dolphindiver) reported
@MSE_Deals how can people change suppliers when @Plusnet tell me even with 3 weeks notice of my @BTGroup broadband ending there will be 10 day break in service. BT ends 6th May & plusnet say connect 10 days later. How is that possible in this day and age. Who can do better?