Plusnet Outage Report in Bromley, Greater London, England

Problems in the last 24 hours in Bromley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bromley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Bromley, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, Romford, London, Hammersmith, Poplar, City of London, Hackney, Croydon, Hampstead, Islington, Southwark, Paddington, Newham, Tower Hamlets, and Dagenham.

City	Problem Type	Report Time
City of Westminster	Total Blackout	1 day ago
Romford	Internet	1 day ago
London	Internet	2 days ago
London	Internet	2 days ago
London	Internet	2 days ago
London	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

• 
  Usman (@utkhan79) reported 14 minutes ago from Sutton at Hone, England

  @Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.

• 
  Indar Picton-Howell (@NadirIndar) reported 14 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

• 
  Dawn Gould (@gouldydl) reported 18 minutes ago from Dartford, England

  It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice

• 
  Mila Griebel (@MilaGriebel) reported 23 minutes ago from Camden Town, England

  @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

• 
  Mila Griebel (@MilaGriebel) reported 23 minutes ago from Camden Town, England

  @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

• 
  Kylie Ainslie (@DrKAinslie) reported 24 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Laura Attridge (@laura_attridge) reported 30 minutes ago from Bromley, England

  @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

• 
  Richard Carroll (@rackitman) reported 34 minutes ago from Wandsworth, England

  @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

• 
  Sarah Morton (@SarahMorton6) reported 40 minutes ago from Wandsworth, England

  @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

• 
  graham eveleigh (@bigGeveleigh) reported 44 minutes ago from Bromley, England

  Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

• 
  HMS Beagle (@HMSbeagle1820) reported 46 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  Kevin (@londonkro) reported 48 minutes ago from Croydon, England

  Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

• 
  Anya Gair (@anyaebgair) reported 50 minutes ago from London, England

  Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

• 
  Tim Easton (@timeastonco) reported 50 minutes ago from Bromley, England

  @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

• 
  John Sandy (@JohnLSandy) reported 52 minutes ago from Stratford, England

  Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

• 
  Gill Dale (@GillDale3) reported 54 minutes ago from Sutton at Hone, England

  Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven

• 
  Alan (@BigAlxyz) reported 59 minutes ago from Hackney, England

  @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

• 
  HMS Beagle (@HMSbeagle1820) reported 60 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  Eileen Rumble (@turtlesnursery) reported 1 hour ago from Hackney, England

  @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  john duffy (@duffer007) reported 3 minutes ago

  @Plusnet my broadband is down and your website isn't working either So how the hell do I report a fault if everything is broken ????

• 
  Kat Lacey (@_thekatspyjamas) reported 10 minutes ago

  @MattCarnie I upgraded to fibre with Plusnet who I think use EE's network. It is just me using it but so far its been faultless and Plusnet do have decent customer service

• 
  Nat (@Nat_666_666) reported 11 minutes ago

  @Plusnet how do I cancel my TV and btsport package

• 
  Peter Forbes (@PScotfree) reported 13 minutes ago

  @plusnethelp Query. I have router (Plusnet) set to both 2.4 & 5 ghz settings but of late I keep losing the 5g signal. have found that if I switch router off for 30 secs or so, then I can reconnect to 5g signal. Does this mean fault with router ??

• 
  Leyla LL (@louise_leyla) reported 14 minutes ago

  @Plusnet please can you help? I want to remove an add on which I am not using and there is no other way to contact you. Thanks!

• 
  KOG (@Kel_b_og) reported 14 minutes ago

  @plusnethelp due to plusnet not abiding to terms set out in contact with reference to minimum speed, I'm wanting help cancelling my service.

• 
  MonikaGbSk (@MonikaGbSk1) reported 15 minutes ago

  @plusnethelp I am in Scotland near Stirling and the internet has been down 5 times today and I keep getting disconnected from my online work platform. I have done all the checks recommended by Plusnet, can you please call me to fix it.

• 
  𝘼𝙖𝙡𝙞𝙖𝙝 🦄 (@WhozLia) reported 18 minutes ago

  plusnet sucks.

• 
  rhino beehive (@rhino_beehive) reported 20 minutes ago

  Terrible service today from @Plusnet and one of the useless companies they outsource to. Offered a £75 reward which expired before we had a chance to activate it. Not advised of the cut-off at point of sale. Still, probably just means more profit for you, right??

• 
  rhino beehive (@rhino_beehive) reported 20 minutes ago

  Terrible service today from @Plusnet and one of the useless companies they outsource to. Offered a £75 reward which expired before we had a chance to activate it. Not advised of the cut-off at point of sale. Beware disingenuous #plusnet rewards! #thatlldo nicely for you I imagine