Plusnet Outage Report in Dartford, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Dartford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Live Outage Map Near Dartford, Kent, England
The most recent Plusnet outage reports came from the following cities: London, Hackney, Poplar, Ilford, Southwark, Newham, Romford, Warlingham, Bromley, Basildon and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Dartford, England
Latest outage, problems and issue reports in Dartford and nearby locations:
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Dame C 🧙🏼♀️
(@DameClaraM) reported
from
Bromley, England
Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Clive Slade
(@the_lazy_ferret) reported
from
Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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Mr H 🦡
(@EngHanrahan) reported
from
Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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GMan
(@GMan40555684) reported
from
Sutton at Hone, England
Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please
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mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
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Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet my home internet is down and so is your website. Any issues at the back end?
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mel Atonin ❤🍄🦇
(@MushroomWonders) reported
@OpenreachHelp Plusnet say it's a BT fault, BT say it's an Openreach fault, now Openreach (you) tell me to contact Plusnet again? If I dm details, can you tell me what the problem is and estimated resolution date? I'm going round in circles. 10 days without service is not good enough.
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EE
(@EE) reported
@InnovationPj Hey PJ 👋🏻 Sorry to hear you're having this kind of experience. Not ideal at all. Are you a EE customer or Plusnet? - Michael B
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Screwfix
(@Screwfix) reported
@SM_Underwood @Plusnet Hello Steven, we are aware of the problem with Plusnet and our internal team are working hard with them to fix this. If you don't have access to mobile data, please call us on 03330 112 112 and we would be happy to process your order over the phone. - Many Thanks, Caitlin
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Terry Walsh
(@TerryWa79265118) reported
@plusnet How long should it take for my access to come online after the Openreach engineers have completed their installation? How does over four weeks and still counting sound? Repeated calls to the 'help desk' to get told 24-48hrs but it never gets fixed.
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Openreach
(@OpenreachHelp) reported
@MushroomWonders I've not suggested it was anyone's fault. I've advised how you can get a speedy resolution if your parents are vulnerable. The provider has a welfare process to help vulnerable customers. If the services are with PlusNet, you would contact them. 1/2
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brian warren
(@brightonwarren) reported
@MrMattArmstrong VM has terrible customer service - long call waits and little help. I've been a very happy Plusnet customer for years now and I'd never go back to VM.
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Kate 🦋
(@Kayte_Beth) reported
@Plusnet still no further forward on an engineer no one knows what's going on... Any help ?
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Finessa Wallace
(@flunny907) reported
@WeAreOpenreach Absolutely useless..... but day taking the info to plusnet... the already know the problem.. YOU won't do the work AND it's Friday! Wednesday pm got asked for 48 hours again but said that takes us to Monday. .hopefully... I'm cracking up here
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Mel Atonin ❤🍄🦇
(@MushroomWonders) reported
.@Plusnet Can you advise what the problem is with my elderly parents landline & broadband? They have had no service for 10 days.
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SALSA SQUAD Cheltenham
(@salsasquad) reported
@o2 terrible experience since switching over from Plusnet to 02. Four weeks without being able to receive business calls. 3 promises by 02 tec support it will be fixed within 4 hours. Nothing. Turns out it’s a split port issue but I had to find that out from Plusnet tec support!