Plusnet

Plusnet Outage Report in Dartford, Kent, England

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The latest reports from users having issues in Dartford come from postal codes DA1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dartford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dartford, Kent, England 01/21/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Dartford, Kent, England

The most recent Plusnet outage reports came from the following cities: London, Southwark, Newham, Leyton, Beckenham, Lewisham, Dartford, Hackney, Poplar, Woolwich, Upminster, Dagenham, Welling, East Ham and Thamesmead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Total Blackout
United KingdomLondon Internet
United KingdomNewham Internet
United KingdomLeyton Internet
United KingdomNewham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dartford, England

Latest outage, problems and issue reports in Dartford and nearby locations:

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • GillDale3 Gill Dale (@GillDale3) reported from Sutton at Hone, England

    Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • BigAlxyz Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • gouldydl Dawn Gould (@gouldydl) reported from Dartford, England

    It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • RJBrock Ryan Brock (@RJBrock) reported from Walthamstow, England

    @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MushroomWonders Mel Atonin ❤🍄🦇 (@MushroomWonders) reported

    @Kamran_Ali687 @Plusnet 10 days no landline or internet service for my elderly parents. Plusnet say it's BT. BT say it's Openreach. Openreach tell me to contact Plusnet. Time to contact the Ombudsman.

  • FuzzyCatCookie Cookie (@FuzzyCatCookie) reported

    Hey @Plusnet landline internet down for me in High Wycombe. Modem/router reboot/power-cycle made no difference. Any known problems?

  • pedanticdave CommitteeOfOne (@pedanticdave) reported

    Absolutely appalling service from @Plusnet If you’re moving house don’t expect the job to be sent to OpenReach or for anyone to check progress. Don’t expect the new router to be sent to the new address. Don’t expect any help from @plusnethelp @Ofcom #plusnet

  • Patrici70338781 Patricia Vaughan (@Patrici70338781) reported

    @TalkTalk However, Plusnet deal is my next move sorry, not good enough service Talktalk. Must do better!!!

  • princesslivs Olivia (@princesslivs) reported

    Been waiting 4 weeks for wifi from @Plusnet😤 engineer finally came today and it’s still not working and we’ve been advised it’s @Plusnet fault. Please help!!!!!

  • MushroomWonders Mel Atonin ❤🍄🦇 (@MushroomWonders) reported

    @OpenreachHelp Plusnet say it's a BT fault, BT say it's an Openreach fault, now Openreach (you) tell me to contact Plusnet again? If I dm details, can you tell me what the problem is and estimated resolution date? I'm going round in circles. 10 days without service is not good enough.

  • brightonwarren brian warren (@brightonwarren) reported

    @MrMattArmstrong VM has terrible customer service - long call waits and little help. I've been a very happy Plusnet customer for years now and I'd never go back to VM.

  • ClaireHilton14 Claire Hilton (@ClaireHilton14) reported

    @Plusnet trying to transfer from John Lewis Broadband (brilliant service) to PlusNet. Broadband should have been installed on 01 Nov. Nothing happened. Have now been waiting on call centre for 26 mins. Absolutely awful service.

  • BailBruno Le Bail Bruno (@BailBruno) reported

    @Plusnet Hello plus net I have a problem with setting up my broadband can you contact me by email please ? I had booked an intervention but my payment got canceled unfortunately.

  • flunny907 Finessa Wallace (@flunny907) reported

    @WeAreOpenreach Absolutely useless..... but day taking the info to plusnet... the already know the problem.. YOU won't do the work AND it's Friday! Wednesday pm got asked for 48 hours again but said that takes us to Monday. .hopefully... I'm cracking up here