Plusnet Outage Report in Dartford, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Dartford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Plusnet
Plusnet is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Dartford, Kent, England
The most recent Plusnet outage reports came from the following cities: London, Newham, Romford, Hackney, Southwark, Poplar, Warlingham, Bromley, Basildon and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Newham |
Internet | |
| London |
Internet | |
| Romford |
Total Blackout | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Dartford, England
Latest outage, problems and issue reports in Dartford and nearby locations:
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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GMan
(@GMan40555684) reported
from
Sutton at Hone, England
Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please
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Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet my home internet is down and so is your website. Any issues at the back end?
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Clive Slade
(@the_lazy_ferret) reported
from
Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Dame C 🧙🏼♀️
(@DameClaraM) reported
from
Bromley, England
Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Mr H 🦡
(@EngHanrahan) reported
from
Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Campbell
(@WBAcambolia) reported
@Plusnet hi there, I want to cancel a monthly rolly mobile contract, how do I do so?? Thanks
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east coast haar
(@corkifephotogr1) reported
@Richard_Parker @Plusnet Cancel order and go to another provider - customer service is awful and even had ee/bt call centre explaining they literally have no power to support resolve issues with openreach. That’s the reason they are cheap and rubbish
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Andrew Graham Knight
(@AndyGKnight) reported
@Plusnet Due to have phone number changed today after new line was out in yesterday. Not been done yet what’s the problem?
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CORBYN WAS RIGHT BLACK LIVES MATTER
(@xpressanny) reported
from
Gosberton, England
@Plusnet we like Plusnet and been with them for some time but the signal is now just too awful for words! We’ve had promises about sorting it out months ago and it’s worse now than ever! When are you going to deal with it?
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Leo
(@LeoJayTweets) reported
@JTayy_ Think sky is pretty bad in my area :/ plusnet seems to be the fastest but it also doesn’t tell me what the upload speed is so that could ******* kver because I need Atleast like 15-20
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Herr Marklepotz
(@marklpotts) reported
@Plusnet whatever problem you claim you fixed. You didn't. For four years i have no problems then, the last few months, you're ripping me off, the broadband keeps dropping out. You have become a truly **** service provider. As soon as this contract ends, you wankers are history.
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Robbie
(@cellarman) reported
@Plusnet I have been paying for broadband for over 1 month yet I haven't even received a router so am not connected. Yet my account shows that I owe you money?! Wtf @Plusnet ? Would love to use better means to contact you but you website sends me round in circles
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taijipaul
(@taijipaul) reported
Hi 52 days no phone line no broadband now Plusnet tell me I will be updated on the 5th jan 23 and now Plusnet put the phone down on me and refused to talk to me what a shambles this is I am now going to speak with ombudsman
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east coast haar
(@corkifephotogr1) reported
Without doubt @Plusnet are the worst customer service ever. Cancelled contract and they have created an “order” to prevent a new supplier taking over. Utter horrible customer service. @WhichUK as a member any advice
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jagjit
(@jitzleo) reported
@Plusnet i have moved out of my home and into a hotel as i am waiting for the contract exchange. I am no longer using the internet service and not sure when I will have my own home. Can you please help with this issue?