Plusnet Outage in Dartford, Kent, England

@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

@aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

@Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.

It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice

Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven

@Plusnet seem to be the most difficult network/ISP to leave! Your causing such a difficulty for my services with BT to start which in turn is causing stress at home.. Whatever the marker is on the line needs to be taken care of right away.

@virginmedia Yes but ironically only relating to trouble with logging in to My Virgin Media. Honestly the service visit shocking at the moment. I was going to work from home tomorrow but I don't think I can now. Seriously looking at @SkyUK, @talktalk, @plusnet and others now.

@virginmedia Yes but ironically only relating to trouble with logging in to My Virgin Media. Honestly the service visit shocking at the moment. I was going to work from home tomorrow but I don't think I can now. Seriously looking at @sky, @talktalk, @plusnet and others now.

@thepsi @aaisp @zeninternet @plusnethelp Timings great... just got my Plusnet invoice! And still no service updates!

Why are so many ISPs scared to acknowledge faults? BT/Plusnet and openreach DSL lines as a whole seem to be down across London and only @aaisp and @zeninternet seem to have acknowledged. Plusnet/bt as of writing this say everything is fine according to status.

@StopFundingHate @DFS @bt_uk @Plusnet @Homebase_uk @IcelandFoods @ImagineCruising @LidlUK @DWP @EventimApollo @DanceConsortium @KaiserChiefs @zsllondonzoo @MercuryHolidays @SamuelWindsor @nectar @AskHalifaxBank I'm writing in protest against your advertising in the Mail. It's a vile publication with a history of support for fascism, and a current agenda just as bigoted. It doesn't deserve your support. Please stop funding hate and spend your budget elsewhere.

@Plusnet dead phone line and your website line check doesn’t work. 10minute wait times on support calls. I thought your customer support was “award winning”

@SkyHelpTeam just lost all broadband from borough green exchange. I have two lines (1 sky 1 plusnet), both syncing to cabinet fine but network connection lost on both at same time. Can you log with Openreach.

@PriskMark @powerportraits @plusnethelp @Plusnet 1/2 So I have managed to get additional technical information: Report shows capacity issue on SFBB00030361 due to be resolved 13/07/2018. It is one of four vlans on this particular head-end. Unfortunately all are running hot, so there is not option at present to move the circuit.

Extremely disappointed by @Plusnet customer service. Unprofessional internet provider

@Plusnet Fed up with you telling me that I had to stay with them until 2021, charging me £30/month when I can get same service for £24. Never got a contract saying that I would be bound until 2021.. I just want to leave without penalty. Now the joker said £200 fine for leaving.

@Ofcom Fed up with @Plusnet telling me that I had to stay with them until 2021, charging me £30/month when I can get same service for £24. Never got a contract saying that I would be bound until 2021.. I just want to leave without penalty. Now the joker said £200 fine for leaving.

@trussliz @BorisJohnson @trussliz We have fibre up to the house but not connected !!! Does that mean we have to wait until 2025 All my kids will have left home and their #education will not be helped !! My work is already affected with such slow broadband from @plusnethelp @Plusnet

@Plusnet Waiting over 2 yrs 4 my compensation but Cowboy CEO will not pay this Cowboy provider answers 2 nobody and will fleece new victims every day, do not become their next victim. 2 wks No service=no compensation=No reply from CEO=Zero customer service. Avoid Plusnet Cowboys!

@Plusnet is there a problem in lanarkshire with the broadband

1/ Had a really awful experience trying to cancel a mobile account with @Plusnet today on behalf of my elderly father, who suffers from Parkinson’s disease @ParkinsonsUK - he has never used the phone, they repeatedly refused his requests to cancel because he struggled with...

Seriously the service by @Plusnet is atrocious ... held on the 📞 for 1 hr 20 mins then when someone did pick up they put the phone down! Is this how you serve your customers!

@virginmedia can you please explain why, as an existing customer I have to £45 for broadband and new customers pay £33 for the same service #timetochange #NoDeal @Plusnet @Sky10mbps

@dieseljack3 @plusnethelp Exactly Jackie! I had the same thoughts just this week. Not only have I found their Technical Support to be useless but some of the agents have an attitude problem. This is the second time I’ve been with PlusNet & less than impressed with their customer service. Nothing’s changed