Plusnet

Plusnet Outage Report in Dartford, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dartford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dartford, Kent, England 11/21/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dartford, Kent, England

The most recent Plusnet outage reports came from the following cities: London, Southwark, Poplar, Hackney, Warlingham, Bromley, Basildon, Newham, Sevenoaks, Romford and Ilford.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomSouthwark Internet
United KingdomSouthwark Total Blackout
United KingdomLondon Total Blackout
United KingdomPoplar Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Dartford, England

Latest outage, problems and issue reports in Dartford and nearby locations:

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • DameClaraM Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • the_lazy_ferret Clive Slade (@the_lazy_ferret) reported from Seal, England

    Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • uk12345 ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bigstompyboot Missus Boot 👢 (@bigstompyboot) reported

    @stagetechuk @Plusnet Now it's back. Obviously tweeting @Plusnet did the magical fix thingy, like when an Ebay package is two weeks late, and writing a message to the seller makes the package show up 10 minutes after pressing send.

  • DomGoy Dom Goy (@DomGoy) reported

    @Plusnet Dear God please employ some more Cust service reps. Do you think people have the time to wait for the ridiculous call times for you to pick up the phone..what happened to live chat? I have a billing issue, You're taking more than my contract

  • RyanHeywood18 r (@RyanHeywood18) reported

    @Plusnet hi plusnet. Can you check my Internet connection and see what the issue is please? The Internet symbol keeps coming up red on the router, no Internet all night last night. Thankyou Ryan.

  • darcy2010_jane Jane (@darcy2010_jane) reported

    @Plusnet I am appalled by your billing systems, you are the only supplier that I use that doesn't have the decency to notify that new bill is ready JUST STOP SERVICE 🤯🙄

  • BenjaminWajdner Benjamin Wajdner (@BenjaminWajdner) reported

    @Plusnet Hi, I would like to buy a friend some extra data as a one-off to help them out. Can you advise how I do this, please? Thanks (NB. They are a PlusNet customer, I am not)

  • Lana_B89 Lana_B (@Lana_B89) reported

    @Plusnet absolutely beyond disappointed switching to you. Broadband is shocking but stuck in contract. Switched mobile SIM too with the deal stating I'd get a reward card that's never arrived despite me chasing it with customer service. 10/10 do not recommend

  • Barrybs1 Barryb (@Barrybs1) reported

    @MoneySavingExp Do not use Plusnet. They've left me for over a week with no number, data, texts because they have porting issues. They've known since 12 April yet are still selling them.

  • Dariusz1957 Dariusz Bulhak (@Dariusz1957) reported

    @Plusnet For what reason my DD has not been functioning again for 3 months. I have asked for help in this matter many times and no one from Plusnet wants to deal with my problem. And I regret that Plusnet does it deliberately, without taking care of the customer.

  • RedJolt Derelict Geodesic Dome, MA☭ (@RedJolt) reported

    @ice_crystal Good work! And well done on not resorting to demanding tech support send an engineer to plug it in for you like someone rang me to demand when I used to work for plusnet!

  • moosegrinder Steve (@moosegrinder) reported

    @Plusnet It's my step mums phone and broadband account. They had to change the direct debit whe they shut dads bank account down as he died. When they set up a new one it was in the period where it would have been taken and so its bounced and she needs to pay it.