Plusnet Outage Report in Dartford, Kent, England
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The latest reports from users having issues in Dartford come from postal codes DA1.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Dartford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (16%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Live Outage Map Near Dartford, Kent, England
The most recent Plusnet outage reports came from the following cities: London, Upminster, Hackney, Thamesmead, Leyton, Aylesford, Ilford, Dagenham, Barking, Lewisham, Southwark, Dartford, Woodford, Walthamstow and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Upminster |
Internet | |
| Hackney |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Dartford, England
Latest outage, problems and issue reports in Dartford and nearby locations:
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@tamikonatsu Thank you for confirming that. As that's the case, it's unlikely that the fault lies with your internal wiring or equipment. Please let me know if you continue to have connection problems as we can arrange another engineer visit if so. Regards, Emily Plusnet Leeds 🌞
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A742321
(@HarbourAdam) reported
I used to think @Plusnet were the best customer service provider ever…. On how thing change. Account details online are wrong, tec support don’t know the basics. You can’t raise a fault from your account or even access a exist fault. And nobody answers the phone .
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Plusnet
(@Plusnet) reported
@garyvince1981 Thank you for confirming that, Gary. I'm sorry for any inconvenience that this caused and am glad to hear that the speed has now picked up. Please let me know if you have any further problems or if there's anything else that you'd like to discuss. Regards, Emily Plusnet Leeds 🌞
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Amy Duffield
(@tamikonatsu) reported
@Plusnet Not sure what you can access your end, but I did have an issue a few months ago relating to external cabling (general wear and tear on covers etc). Not had another disconnect since around 10:48am. Did have to restart router to get back to normal speeds though
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Plusnet
(@Plusnet) reported
@MazzJaverick Please let me know if you're still having problems. Regards, Emily Plusnet Leeds 🌞
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Plusnet
(@Plusnet) reported
@tamikonatsu Thank you for confirming that. As that's the case, it's unlikely that the fault lies with your internal wiring or equipment. Please let me know if you continue to have connection problems as we can arrange another engineer visit if so. Regards, Emily Plusnet Leeds 🌞
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💜 𝒞𝒽𝒶𝓃 💜
(@XxChantoixX) reported
@Plusnet He said there no problem but to replace the router so I called up to ask for a new router and also he said I should check if fibre optic available which is still isn’t 😥
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Plusnet
(@Plusnet) reported
@smh85 Thanks for getting back to us Sara. I've had the wireless bands on the router separated, so you'll now see two instances of your router; one of which will end with '5GHz'. This band has a shorter range and you're less likely to have connection issues. -Tony Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@smh85 If you can try these changes for the next 24/48 hours and let us know if you're still having any issues; we'll see what additional support we can provide should you need it. -Tony Plusnet Sheffield
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Alice Woudhuysen
(@AWoudhuysen) reported
@Plusnet can you help me please? An engineer should be coming this morning to set up my broadband but I have no idea where they are and I've received multiple emails and texts saying that my fibre broadband's ready to go! What's happened here?