Plusnet Outage Report in Dartford, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Dartford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Dartford, Kent, England
The most recent Plusnet outage reports came from the following cities: Hackney, Upminster, Lewisham, London, Newham, Leyton, Welling, Walthamstow, Poplar, Ilford, Southwark, Woolwich, Coldblow, East Ham and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Upminster |
Total Blackout | |
| Lewisham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Newham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Dartford, England
Latest outage, problems and issue reports in Dartford and nearby locations:
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Full Throttle Gaming
(@FTGaming87) reported
@Plusnet I need to cancel my contract with immediate effect please.
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Fi Humby
(@izzyfifi) reported
@Plusnet I’m trying to get my broadband fixed as it’s gone down. My router has an orange light and the ‘b’ is lit up, I would appreciate an update after several hours as I work from home…
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OAK77uk
(@OAK77uk) reported
Turned 5Ghz & 2.4Ghz Wireless Off on Router: Immediately Felt Better sitting close to latest Hub 2 Plusnet /BT Headaches ~ Skin prickling gone: Can feel the difference. Lost the Printer no prob USB Cable Network Adapter iPhone to USB & Lightning to USB Adapter works 👍
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Mel Kemp 🇺🇦
(@MelKemp3) reported
@TredegarAnn @Plusnet I’m having exactly the same problem, I’ve spent literally hours on the phone this week waiting for someone to answer and no reply to a tweet either. PLEASE @Plusnet send me a DM so that I can get some assistance too
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Subbaraju Arava
(@drarava) reported
@Plusnet Home internet service is down since midnight and I have an important meeting at 8AM. I need this to be sorted ASAP.
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Tony Rafferty
(@Tony_Rafferty) reported
@bt_uk hi, I joined Plusnet for BB and phone line on the 6th December. Today though I've had an email from BT saying my new 12 month contract for phone line starts today at £23.05 a month. My BT account says the same. Could you check this out for me please and cancel this. Thanks
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James
(@JamesSM) reported
@Plusnet Hi, I switched from BT to Plusnet for landline & broadband on 25 Nov, but it seems BT were not informed of the takeover until the 28th, so they have continued to bill me until that date. Can you help please?
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Adam Williams
(@AdamNWilliams3) reported
from
Minster-on-Sea, England
@Plusnet I have and as normal, ignored! Superb customer service!
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Bill Gee
(@Billgee6) reported
@Plusnet why is it I can get WiFi on my cell phone, yet no Internet via WiFi or ethernet to any of my TV's, sky Q box or Amazon TV stick. Checking each receivers, they say "connected" then "no Internet connection" I've checked ALL cables, reset All receivers. Still no joy. HELP!
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Greg Figuiere
(@GuerrillaGreg) reported
@Plusnet, I've had FTTP installed at my home this week and I'm still getting speeds comparable to copper/FTTC. I've been trying to get hold of the support team via telephone, but my call keeps getting dropped automatically after approx. 25 mins on hold. Is there an email contact?