Plusnet Outage in Dartford, Kent, England

@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

@aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

@Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.

It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice

Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven

@Plusnet seem to be the most difficult network/ISP to leave! Your causing such a difficulty for my services with BT to start which in turn is causing stress at home.. Whatever the marker is on the line needs to be taken care of right away.

@virginmedia Yes but ironically only relating to trouble with logging in to My Virgin Media. Honestly the service visit shocking at the moment. I was going to work from home tomorrow but I don't think I can now. Seriously looking at @SkyUK, @talktalk, @plusnet and others now.

@virginmedia Yes but ironically only relating to trouble with logging in to My Virgin Media. Honestly the service visit shocking at the moment. I was going to work from home tomorrow but I don't think I can now. Seriously looking at @sky, @talktalk, @plusnet and others now.

@thepsi @aaisp @zeninternet @plusnethelp Timings great... just got my Plusnet invoice! And still no service updates!

Why are so many ISPs scared to acknowledge faults? BT/Plusnet and openreach DSL lines as a whole seem to be down across London and only @aaisp and @zeninternet seem to have acknowledged. Plusnet/bt as of writing this say everything is fine according to status.

@StopFundingHate @DFS @bt_uk @Plusnet @Homebase_uk @IcelandFoods @ImagineCruising @LidlUK @DWP @EventimApollo @DanceConsortium @KaiserChiefs @zsllondonzoo @MercuryHolidays @SamuelWindsor @nectar @AskHalifaxBank I'm writing in protest against your advertising in the Mail. It's a vile publication with a history of support for fascism, and a current agenda just as bigoted. It doesn't deserve your support. Please stop funding hate and spend your budget elsewhere.

@Plusnet dead phone line and your website line check doesn’t work. 10minute wait times on support calls. I thought your customer support was “award winning”

@SkyHelpTeam just lost all broadband from borough green exchange. I have two lines (1 sky 1 plusnet), both syncing to cabinet fine but network connection lost on both at same time. Can you log with Openreach.

@PriskMark @powerportraits @plusnethelp @Plusnet 1/2 So I have managed to get additional technical information: Report shows capacity issue on SFBB00030361 due to be resolved 13/07/2018. It is one of four vlans on this particular head-end. Unfortunately all are running hot, so there is not option at present to move the circuit.

@Plusnet I can tell my Plusnet contract is soon coming up to renew because the signal is an absolute joke lately.

@Plusnet is showing again how useless they and their service is.

Darn. So fed up with our @Plusnet broadband I was looking forward to changing supplier next month so imagine my disappointment when I realise I signed up for a 18 month contract. The modem is pathetic (and noisy) and wifi quality is shockingly bad.

@SkyUK We switch our broadband to you last year. Home coverage is just shocking. Tried speaking to your customer care department. Nothing has changed. Thinking of switching provider @BritishTelecom @Plusnet @virgin

The plusnet advert man can **** OFF

@BritishTelecom Plusnet Looking forward 2 getting new CEO,he might b more customer friendly and get the Cowboy camp in order and clear out Bandits. 2wks No service=No compensation=No reply from Bandit CEO's=Zero customer service, waiting 33 months must b a record. Avoid Both!!!!!

@Plusnet /BT Looking forward 2 getting new CEO,he might b more customer friendly and get the Cowboy camp in order and clear out Bandits. 2wks No service=No compensation=No reply from Bandit CEO's=Zero customer service, waiting 33 months which must b a record. Avoid Plusnet/BT!!!

@Three_Is_Broken @ThreeUK @ThreeUKSupport I moved from a perfect service with plusnet/EE to struggling to get 1 bar and no service. Its been a bit disappointing to say the least....

@Plusnet can someone help me. I was ment to have my broadband activated today but my router hasnt arrived yet...

Hi @Plusnet @plusnethelp - over the past couple of weeks we've been having no end of problems with our wifi connection. Devices say they're 'connected but no internet'. Have tried hard resetting the router several times plus tried the 2Ghz/5Ghz split thing and still no joy.