Plusnet Outage Report in Harrow Weald, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow Weald, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Barnet, Harringay, Watford, Northolt, Southwark, Wandsworth, City of Westminster, Paddington, Southall, Camden Town, Wembley, Feltham and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Neil A Mallett
(@gazpacholulu) reported
Still not working @Plusnet and she's paying a fortune for a 1mb service
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Eunice Somers EX LABOUR MEMBER
(@redflag3rd) reported
@KateVasey @MerryMichaelW @Plusnet Branson charges an arm & a leg & a bit more for good luck Daniel I have not heard good reports on Plusnet bad connections I will DM you Daniel
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Plusnet
(@Plusnet) reported
@DiscoAmir3000 Hey Amir, just checking in to see how you're getting on since your connection came back. Are you noticing any problems, or has everything returned to normal? -Tony Plusnet Sheffield
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HRH Princess Caroline
(@CarolinePrice99) reported
@Plusnet been waiting 5 days for a reply to my DM to plusnet help about being overcharged for 2 months
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Alice Martin
(@alicejmartin78) reported
@Plusnet service down De45, impossible to get hold of anyone, tried all troubleshooting advice. Can get hold of someone to upgrade though or buy other services. Which is nice.
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😁 BIG LOU 😁
(@BigLouComedy) reported
Massive thanks to @bt_uk #CustomerService who stood up to the plate when @Plusnet shafted me! Thanks to BT Dundee Service Desk, I won’t be without Internet for four weeks! #Plusnet Sales Team we’re disgusting and extremely rude #NeverAgain
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Plusnet
(@Plusnet) reported
@tigertubs55 If you get back in touch once your service is back up and running we will ensure that you are refunded for the period that you've been without service. Regards, Emily Plusnet Leeds 🌞
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Geoffrey Coan
(@GeoffreyCoan) reported
Mega annoyed today with #Apple #iOS155 and #Safari. Been having problems on my iPhone and iPad with web pages taking minutes to load, and often never loading. Thought it was my broadband and had a @Plusnet engineer out who improved my speed but still some sites never loaded.
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Plusnet
(@Plusnet) reported
@gazpacholulu I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.
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🐯🐯🐯
(@IndyGraps1984) reported
Hey @Plusnet is your customer service trained to be rude and useless or not?