Plusnet

Plusnet Outage Report in Harrow Weald, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Harrow Weald, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Harrow Weald, Greater London, England 04/24/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Harrow Weald, Greater London, England

The most recent Plusnet outage reports came from the following cities: Fulham, Wood Green, Harringay, Wembley, Paddington, London, Bermondsey, Acton, Balham, Tower Hamlets, Earlsfield, Ealing, Hayes, Islington and City of Westminster.

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City Problem Type Report Time
United KingdomFulham Internet
United KingdomWood Green Internet
United KingdomHarringay Internet
United KingdomWembley Total Blackout
United KingdomPaddington Internet
United KingdomLondon Internet

Community Discussion

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Plusnet Issues Reports Near Harrow Weald, England

Latest outage, problems and issue reports in Harrow Weald and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sarah_yetman Sarah Yetman (@sarah_yetman) reported

    @CraigPhilbrick @Plusnet Only it’s now gone and broken again...! #doh

  • scot_in_suffolk Sandra Taylor (@scot_in_suffolk) reported

    @MartinSLewis Standard broadband from Plusnet. Cost is £32.00 per month for phone line and BB. No fibre available here. Had to get extender. Very poor service. Need to change to get better quality WiFi.

  • Viffergb GB (@Viffergb) reported

    @Plusnet Hi. After receiving an email with an offer of purchasing the Google Nest Hub for £40, as I'm a Plusnet customer, I clicked on the link in the offer and it took me to BT Shop with the hub shown at full price of £79!!! I assume the email I received was a SCAM??

  • patersonnX Aimee Paterson (@patersonnX) reported

    @Plusnet I am a new customer and broadband is active etc but not connecting any of my devices to the internet. Tried two days in a row to speak to customer services and just got passed from person to person. It is now becoming more hassle than what it’s worth. How can I cancel?

  • LewisCl39174554 Lewis Clarke (@LewisCl39174554) reported

    @Plusnet needs to change there Modems. I have been reading a lot of people leave Plusnet because there Broadband keeps dropping. I have also been reading a lot on Google about people saying it’s because there Modem is Crap. I have now put a BT one on and it works perfect 👊💯

  • AlanDel alan delaney (@AlanDel) reported

    @plusnethelp - As a new customer, any chance of advising the best way to ask a question of plusnet that gets a reply?

  • Gbutterfly Natalie Atkinson (@Gbutterfly) reported

    @Plusnet three days since you activated my broadband service, still no router to use it and no reply from your customer services. Shoddy!!!

  • Emmajthomas2009 Emma Kingston James (@Emmajthomas2009) reported

    @Plusnet HELP my WiFi has gone down nothing is working 😔

  • MrsToastieC Kiwi at Large 🏴󠁧󠁢󠁳󠁣󠁴 (@MrsToastieC) reported

    @MartinSLewis £22 per month fibre plus line rental, unlimited, new contract but stayed with plusnet who we have been with for several years now so was able to neg new customer rate.

  • WillItBennyHil1 Will It Benny Hill? (@WillItBennyHil1) reported

    @Eldandoerino God knows nowa days, I mean the infrastructure is likely still owned by bt, but the service is definitely better with plusnet, i plan to switch back in 12 months time, bt just happened to be third cheapest for me this time round, talk talk 1st (no thanks) & sky can **** off & die